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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (108) | 7.0 |
| Business | (12) | 5.6 |
| Romance | (14) | 7.2 |
| Family | (8) | 7.0 |
| With Friends | (32) | 8.2 |
| All Others | (42) | 6.6 |
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
One king bed or two double beds. Complimentary wireless Internet access. Cable/satellite TV with premium channels. Tall windows, traditional décor with dark-wood furnishings, and muted colors. Private bathroom.
All rooms include All rooms include2 double beds. Cable/satellite TV. Premium TV channel(s). Telephone. Hair dryer. Iron/ironing board. Non-smoking rooms only.
All rooms includeNearby, City Hall’s golden dome sparkles amid the Civic Center’s concrete gray. The live arts thrive at the San Francisco War Memorial & Performing Arts Center, one of the nation’s largest. A five-tiered Peace Pagoda marks Japantown. Castro District, the city’s main gay neighborhood, is a short ride away, as is Haight-Ashbury, the counterculture bastion that is a gateway to Golden Gate Park.
see all hotels in Cultural District - Japantown"Needs major improvement"
Reviewed by a Hotels.com guest on Dec 9, 2009
Upon arrival I walked into a room with undistinguishable odors. No electrical worked on one side of the room. The alarm clock and the lamps did not work. I was able to change rooms. The room did not smell as bad as the first one and at least the electricity worked. The heat source was an old fashioned wall water radiator that hissed all night. It was at the head of one of the beds. There was no alarm clock and a very unsafe practice of using a cheap extension cord for power to the tv and lamps. I would not recommend a stay at this hotel even for the money it was disgusting.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Nov 10, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""Nice Stay"
Reviewed by Al & Rosie of Salinas on Nov 5, 2009
We had a medical appointment in SF and The Embassy Hotel fit us perfectly. The staff was courteous and helpful. Special thanks to the young man with the Irish accent for helping us with laptop connection.
Overall Rating
out of value="10""Worst Hotel of My Travel Experience"
Reviewed by Matthew of Chicago on Nov 1, 2009
After arriving at the hotel I was very skeptical when receiving an actual key verses a key card, but I thought cool retro. I got into my room and after laying on the pillows decided they were a little flat and needed a couple more. After going down to the front desk (which never had the same worker twice) I was told the hotel doesn't keep extra pillows but that they could steal them from another room if I wanted if they weren't sold out. The free continental breakfast was served in the bar that was attached to the hotel and smelled of the liquor from the night before. This hotel is far from the great reviews it was given on hotels.com. I would never stay here again nor would I recommend it. The neighborhood is not something people should ever walk alone in at night. This was a very unsatisfying hotel.
Overall Rating
out of value="10""very satisfied"
Reviewed by a Hotels.com guest on Oct 31, 2009
We were very happy with our stay although the location of the hotel is not for everyone - one has to walk quite a bit to find restaurants etc. But we like to walk and we enjoyed getting to know a new area of S.F. There are numerous street people in this section but we found them pleasant and well behaved.
Overall Rating
out of value="10""For a Couple of College Students..."
Reviewed by Allycia of Atwater on Oct 29, 2009
...this was perfect. A good price for a clean room with comfy beds. It was cozy and the hotel itself had an antique feel about it which i loved.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""Interesting"
Reviewed by A of Phoenix on Oct 22, 2009
Overall, the experience was adequate. The hotel offered no amenities whatsoever and there were very few free parking spaces available. The surrounding five block area is old, dirty, and housed many homeless people. Could not walk a block without being solicited by at least one. Fortunately, we spent very little time at the hotel.
Overall Rating
out of value="10""Needs Help!!"
Reviewed by Chris of San Diego on Oct 16, 2009
My stay was fortunately only one night and a short night at that. I was greeted with a roach in the bathroom and the constant smell of cigarettes in the room. The TV is so small you need a telescope to see it. There was not an alarm clock. The Lobby also had a cigarette smell. The breakfast in the morning looked OK, but I was skeptical because of the roach I had to kill. There was water damage to the ceiling and mold on the tile in the bathroom. In general the hotel is run down and tired. The neighborhood is less than desirable -- the Tenderloin. The hotel is close to a BART station (Civic Center). Don't expect much if you plan on staying!
Overall Rating
out of value="10""Great Hotel"
Reviewed by a Hotels.com guest on Oct 15, 2009
Nice loacation and super friendly staff!!!!!!!
Overall Rating
out of value="10"""Great location and quality for the price""
Reviewed by brett of Murrieta on Oct 15, 2009
When I booked this hotel I had very low expectations just because of the price and the star rating but the overall quality was actually surprising. I had no major problems with the room or any employees. Some minor maintenance in the room may have been overlooked but everything seemed to work sufficiently without having to call for problems or maintenance. I would recommend this hotel for anyone who would want a basic, carefree room that gets the job done.
Overall Rating
out of value="10""good budget stay"
Reviewed by a Hotels.com guest on Oct 14, 2009
place was older, but clean and friendly. Location not so great...trouble finding a cab. Good price, comfortable beds, friendly staff, secure parking.
Overall Rating
out of value="10""The Charming Embassy Hotel..."
Reviewed by a Hotels.com guest on Sep 23, 2009
I had read the reviews for this hotel prior to my stay. Previous patrons had mentioned an "old" feel of the hotel. I think "antique" would be a more appropriate description. Clean, comfortable, colorful and reminiscent of the early 20th century, we really got a feel of early San Francisco. Staff was extremely helpful and free parking, although a bit tight, accomodated my full sized truck. Coffee shops within walking distance. I would definitely stay here again!
Overall Rating
out of value="10""You Get What You Pay For"
Reviewed by Dorian of Santa Rosa on Sep 1, 2009
The hotel was very old, and the whole place smelled old. However, you must remember that you get what you pay for. The rate was extremely cheap, so I didn't go in with any great expectations. The parking was free, which was a big plus, and one of the reasons I chose to stay at Embassy. The lot was completely filled, but they let you double park and leave your keys at the front desk so they can move your car. The older man who worked at the front desk was extremely nice and helpful. The elevator vibrations made me uneasy and the room was pretty basic. Everything worked, so I really can't complain. There was melted ice water in our ice bucket and dirty towels thrown on top of the dresser in the closet. The lighting was decent, and it was about a 20 minute walk to Union Square. All in all, I can't complain. It was really cheap, and it was pretty much what I expected. The hotel is really old, but they're making an effort to keep it decent. Remember. You get what you pay for, and if you're paying so little, you can only expect so much.
Overall Rating
out of value="10""bad service"
Reviewed by mike of modesto on Aug 13, 2009
lets start at the begining.Check was 3pm we have 2 rooms we arrived at 4pm, one of the rooms was not ready. So had to get ready in one room.asked for more towels,the housekeeper said to see front desk.big run around Asked 3 times for towels finally took some off the housekeepings cart,when the did bring towels they were old and yellowed. the parking we had handicap parking but they gave that space away had to wait 25 min before one of the employee moved his car, or would of had to park down the center,and give desk keys to car. screen was also out in the room and cig. butts on window ledge,(so not a non smoking room).will not come back to this hotel.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Jul 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""Needs improvement"
Reviewed by a Hotels.com guest on Jul 29, 2009
Some irritating shortcomings included: non-smoking room smelled like smoke very slow and noisey elevator, could be heard from rooms maid staff jammed onto elevator with laundry carts, making guests wait or share with dirty laundry bathroom door wouldn't close minimal continental breakfast no tv remote control, tiny old fashioned tv
Overall Rating
out of value="10""It was okay"
Reviewed by a Hotels.com guest on Jul 27, 2009
It was an okay hotel. We stayed for only one night but if we had been in the city for a longer period of time, I would have gotten a different hotel. It was comfortable and the price was right, but it's definitely for people on a budget and who won't be in the room for long periods of time. The surrounding neighborhood is pretty sketchy but we didn't really hang out there so it didn't bother us too much.
Overall Rating
out of value="10""Not that great"
Reviewed by sandra of torrance on Jul 21, 2009
The rooms were clean but there was no refrigerator but the space it used to be was still there, I hate not having screens on the windows when you have to open them due to no a/c. The continental breakfast was a sugar rush. Toast, jelly, butter, nutella, choco chip muffins. There was apples and oranges though. The decorative pillows are not cleaned after every stay because one had a stain on it and the other one had a long hair on it. The hotel is one block from the worst neighborhood in downtown. But it is close to civic center, a park, and the Asian art museum. Not my first choice of a hotel room.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Jul 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""Clean and comfortable for the price"
Reviewed by a Hotels.com guest on Jul 15, 2009
We have spent one night here, and overall we were very satisfied: the room was large, pretty clean (could be better, as a lot of dust has accumulated in the corners and under the furniture). Small but clean bathroom. The location was excellent for the Filmore (which was our target) and for starting a good city tour. The breakfast was decent. Complimentary parking was a clear advantage. We recommend it for a quick rest while visiting the city.
Overall Rating
out of value="10""just a cab ride away"
Reviewed by Peter of Sacramento on Jul 7, 2009
Convenient location for night scene. Also, close to pier 39 but not close enough to walk. Grab a cab or trolley. Free gated parking was a big bonus but spaces are kind of small.
Overall Rating
out of value="10""Recommended"
Reviewed by Traci of Sacramento on Jul 7, 2009
The Embassy was a quaint hotel with parking provided. An excellant place to stay if you are attending an event at the Golden Gate Theater. The only complaint we had was our toilet leaked some water on the floor. The staff was friendly and helpful. The room was clean, and there was plenty of closet space! Will definitely consider staying there on our next SF stay.
Overall Rating
out of value="10""great room for the money"
Reviewed by a Hotels.com guest on Jun 30, 2009
The hotel is a little shabby, but very clean and comfortable. Free parking is a huge bonus. It was easy to walk around downtown as the hotel was close to everything. There were a lot of vagrants in the area, but that is common wherever you go in SanFran. I would stay here again.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Jun 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Jun 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on Jun 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""We've already recommended. LOTS"
Reviewed by Terry of San Jose on Jun 2, 2009
We love this hotel, and try to stay as often as possible.
Overall Rating
out of value="10""Locality is the main problem"
Reviewed by a Hotels.com guest on May 26, 2009
Very old hotel which I guess was renovated; room is okay but non-smoking rooms were atleast once smoking room which is evident from smell. It is very near to Van Ness road (Fisherman's wharf) etc. but the street where it is present was somewhat scary (it is parallel to Van Ness though). Better skip the free breakfast (bread and jam) if you are not in a hurry! Free parking is available (but you have to do a round about drive to reach the parking because of one way roads).
Overall Rating
out of value="10"Reviewed by a Hotels.com guest on May 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10""Scary at night"
Reviewed by a Hotels.com guest on May 22, 2009
The hotel served it purpose. Located near BART (public subway system). Hotel staff failed to mention it when I called a week in advance. Paid 20 dollars for a shuttle instead of 5 dollars using the BART towards the end of my trip. It's in the civic center. It's not really safe to be walking around alone at night.
Overall Rating
out of value="10""We liked it"
Reviewed by Dorothy of Eugene on May 20, 2009
Not for everyone. It's an old hotel and can't be expected to have all the shiny, convenient, and boring accoutrements of a modern motel. But if you like to explore a little beyond the contemporary, it's pretty nice. The decor is in keeping with the period in which the hotel was new (1930s); we found the deco details enchanting. The neighborhood was better than expected, but still not for those who are upset by seeing the less fortunate of their fellow citizens. The beds were comfortable. The black & green bathroom tiles were original and we liked that, but some might find them merely old and grungy. In all, we thought it was a fun and convenient place to stay, and certainly the best deal we could find. Free parking!
Overall Rating
out of value="10""Perfect place for a weekend in the city"
Reviewed by Cindy of West Sacramento on May 13, 2009
My husband & I are on a tight budget, so I sought out a good price and up came the Embassy. We had a concert to go to at the Grand Ballroom and wanted something within walking distance, this was the perfect location for that! Our room was clean and quaint, we found it quite charming and comfortable. The front desk staff were all kind and helpful, we had the free continental breakfast, great coffee! And the huge bonus was free parking! Thats a $20.00 savings alone. We would stay here again!
Overall Rating
out of value="10""Funky Art Deco Hotel"
Reviewed by lauren of Pleasanton on May 6, 2009
Funky place, helpful staff, great value. It's not the Hyatt so don't expect that. It's old, lived in but very cool. The bathroom in my room was small and the shower had a slight drip but the bed was comfortable the room was large. And for the price and the free parking it rocked. There's breakfast in the morning which I missed. The day clerk Bill was a doll very helpful. Very big with French tourists.
Overall Rating
out of value="10""Great Value!!"
Reviewed by John of Los Angeles on Apr 23, 2009
This hotel was great! The front desk guy was super helpful and very friendly. He made us feel very welcome. The women running the hotel the next day were a different story. They were cold and slightly rude. The room itself was clean and comfortable. The hotel was in a good location, walking distance to union square and other downtown attractions. The only thing i wish was that it had air conditioning. All in all, it was a great value for the money we paid!
Overall Rating
out of value="10""Good Hotel"
Reviewed by a Hotels.com guest on Apr 20, 2009
The hotel was definitely older and that was definitely noticeable, but overall it was quite clean and fairly comfortable. It is not necessarily a quiet area and the bar downstairs does karaoke on Thursday nights which gets pretty loud, so expect some noise. The breakfast was pretty good - muffins, toast and jam, cornflakes, instant oatmeal, fruit, juice, milk, and coffee - definitely better than many other budget hotel breakfasts. The big plus was the free parking. The hotel has a gated lot adjacent to the hotel so it was really convenient. We just parked and left the car there and took public transportation for the few days we were there. There are at least two or three public buses you can catch within two blocks from this hotel, one of them goes right up to Fisherman's wharf. The day we arrived they let us check in a few hours early which was great. Then the last day we were there we had an Alcatraz/City tour booked which picked us up at 9am and didn't finish 'til about 6pm. The hotel let us keep our car in the lot all day after we checked out until we came back for it that evening to leave town.
Overall Rating
out of value="10""No Hot Water"
Reviewed by Jim of Mission Viejo on Apr 11, 2009
I knew when I booked the room you get what you pay for. The room was clean, beds hard, carpeting wet from a leaky heater radiator valve, and had requests a working TV remote control. But in the morning, there was no hot water. They were working on it, but it would be several hours before hot water would be restored. To their credit, they offered to refund the cost of the room.
Overall Rating
out of value="10""Excellent Hotel Stay"
Reviewed by Robin of Sacramento on Apr 9, 2009
We had 2 rooms at The Embassy Hotel in SF. It was a lovely, clean hotel. The front desk person was very helpful. The bonus was the free off street parking. That is hard to find in SF.
Overall Rating
out of value="10""It's an ok hotel."
Reviewed by Victor of Fort Lauderdale on Apr 1, 2009
The price of the room wasn't bad. I just didn't like the bathroom in our room. The shower had some dark buildup on the grout. I probably would spend a few more bucks and get a nicer hotel.
Overall Rating
out of value="10""Pleasing experience"
Reviewed by a Hotels.com guest on Feb 26, 2009
Everything about my stay here was satisfactory. The room next door had some noisy people in it, but I had no trouble getting to sleep. The room was neat and clean, and the hotel has a cool, older feel to it. I would definitely stay here again. The hotel is close to BART, and there's free parking, so you can't really go wrong.
Overall Rating
out of value="10""Not great, but good."
Reviewed by Brian of Napa on Jan 10, 2009
Nice building, art deco architecture, but in a rough neighborhood. Pretty comfortable, good-sized rooms, but some furniture looks like it was picked up at a Salvation Army fire sale. Limited amenities and services, but the gentleman at the desk (Bill?) was top-notch and extremely helpful. Free parking, but treacherous lot and dark (almost pitch black) hotel access from rear lot. If you know what you should expect and can deal with the drawbacks, it really was a decent value.
Overall Rating
out of value="10""Ok"
Reviewed by a Hotels.com guest on Jan 6, 2009
I wouldn't say it was a drama but you get what you bought. A cheap room. it's ok to stay at night but a longer vacation, no i wouldn't choose it
Overall Rating
out of value="10""Great location, close to civic center"
Reviewed by Heath of Parsons on Jan 4, 2009
It was a decent hotel within walking distance og the civic center.
Overall Rating
out of value="10""not worth the money"
Reviewed by a Hotels.com guest on Jan 4, 2009
Decent location but small rooms. no outlets in the bathroom...weird. old stained bathroom floors and shower floor. They have a gate so your car is closed in the parking lot but you have to wait and eventually call them to open it because they never look at the screen and see you so the camera's they have out there are pointless
Overall Rating
out of value="10""Good Enough"
Reviewed by a Hotels.com guest on Jan 3, 2009
Well, Hotel has to do some renovations and improvement. I like the price but the ambiance and the rooms are not in great conditions. But I do like that they have compliment breakfast and very corteous and approachable personnel. customer relations is amazaing..
Overall Rating
out of value="10""Good room for short vacation"
Reviewed by a Hotels.com guest on Jan 2, 2009
Hotel was just a few blocks from electric cars, bus stops, and BART, so it was easy to get around. Hotel staff was very friendly. Building was small, but quaint. Room was a good size considering the price. I was vacationing with friends, so we weren't in the room very much. I would def. recommend this place if you're on a budget!
Overall Rating
out of value="10""Outstanding hotel"
Reviewed by Warren of Reno on Dec 24, 2008
The rooms were very nice and quaint, and the service was great. We only went for one night, but really enjoyed our stay.
Overall Rating
out of value="10""Good for the Younger Traveler"
Reviewed by a Hotels.com guest on Dec 19, 2008
I was travelling with three other friends, we're all in our twenties and were staying in San Francisco to see a concert that weekend. We're not picky and knew we would be spending the majority of our time out in the streets not in the room so this hotel was just fine for us. Only 5ish blocks from Market St, the Bart and Muni transport systems and there's an Irish pub right underneath the hotel with pool tables and a cool bartender(ess) haha with great taste in what to put on the juke box. Not going to deny it, it's an old building, but it's charming. We liked that the parking was free and has a huge security gate. The heat in our room DEFINITELY worked. Water temp and pressure in the bathroom was good. Clean beds. I'd say this is a good hotel if you're not a fussy traveller.
Overall Rating
out of value="10""Good value for the cost"
Reviewed by D of Huddersfield on Dec 15, 2008
Clean hotel, a little dated but comfortable. Lovely breakfast and nice bar. The area isn't great with a number of homeless around, but never had any hassle, in fact many wished us a happy holiday. Would recommend this hotel for the price.
Overall Rating
out of value="10""You get what you pay for..."
Reviewed by Samantha of Sacramento on Dec 5, 2008
Yes this hotel may be cheap, but thats exactly what you are getting. The furnace in my room made this horrible loud noise all night and barely kept my room warm. There were kids down the hall playing loud music all night. Everytime anyone on my floor moved an inch I heard it. The comforter had stains all over it. Also the room had a weird odor to it. It smelled like stale musk. The only thing I did like about the room was the location. I had an interview that was right across the street. The hotel staff was very nice, but I still wouldnt go there again.
Overall Rating
out of value="10"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews