Chancellor Hotel on Union Square - San Francisco

This is an old, updated hotel. It was clean and quaint. We chose this hotel because of its location. We wanted our friends who had never been to San Francisco to have the downtown experience. It is close to cable car routes, shopping and restaurants. Staff was friendly and helpful. A little pricey for us, but we knew it was a good value for the loc […] ation. Read more

Genuine Hotels.com guest review

Very friendly and helpful staff. Easy to find from the Powell Street BART station. Very convenient to great shopping.

Genuine Hotels.com guest review

Great Location. Easy access to city transportation. Only major complaint was no air conditioning and hot nights. Minor complaints are blinking light across street required closed drapes which warmed up room even more.

Genuine Hotels.com guest review

The staff at the hotel was excellent. We ate breakfast there and really enjoyed the buttermilk pancakes. We were able to walk to and from the Giants game - it was about 1.5 miles each way and relatively flat. The only downfall is that the room was rather small. We would go back.

Genuine Hotels.com guest review

I did enjoy my stay at the Chancellor Hotel recently when in town for a conference. The location was great - it's in the Union Square area and the Hyde-Powell cable car runs right next to it, and it was an easy 10 min walk to the conference center. Also it's right next to Sears Fine Foods which is a great place for breakfast, and of course lots of shopping […] in the area. The staff were great, and efficient. I liked that they provided cold water (flavored with lemon or cucumber) in the lobby, as well as cookies. Coffee and tea are also available in the lobby. The hotel itself is old but fairly well-maintained: the rooms are small but comfortable, although my queen sized bed was a too firm for my liking and a bit small for 2 to share. There is also no air-conditioning in the room which got a little uncomfortable on the warmer days during our stay. That said, it provided overall good value for a great location. Read more

Genuine Hotels.com guest review

This hotel exactly met my expectations. The hotel was clean and well kept. Staff was friendly and accommodating. They were happy to answer all of my questions, including the best time to grab a cab for my flight out of SFO. They are less than a block away from Union Square and just outside the financial district. The rooms are smaller than some, but […] clean well appointed. The pillow menu is a cool perk, and they have something for everyone. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location. We were just staying here before flying out, but great bed. Nice room, but small. Hallways, bathrooms, etc could be updated. Older hotel. Nice refreshments in the lobby. Helpful staff. Affordable parking with in and out privileges.

Genuine Hotels.com guest review

I was in town on business but would even choose this hotel when in town for the weekend due to it's excellent location, clean rooms, and friendly staff.

Genuine Hotels.com guest review

Ideally located, smallish, and friendly.

Genuine Hotels.com guest review

The Chancellor had everything we needed, at a reasonable rate. The staff were so cordial and helpful, it made us feel like true guests. The room was small-ish, but fine to move around in, and very nicely furnished. Great, comfortable bed and plush bedding. We'll definitely return when we get to stay in SF.

Genuine Hotels.com guest review

Location was great, and hotel parking is right around the corner (20 min. drop-off is available in front of the hotel). Definitely cozy by modern standards, but it ads to its historic feel. The hotel is in the heart of shops and restaurants. The staff was very welcoming and everything was very clean, though some of the furniture was a little worn. Rooms […] might get stuffy in the summertime - no A/C? Just a ceiling fan and open windows for circulation. Read more

Genuine Hotels.com guest review

Location can't be beat. Rooms are small & hotel is old but rooms are very clean. Tons of little touches make it cozy and comfortable. Staff is very friendly and helpful.

Genuine Hotels.com guest review

I only stayed there for ONE night. It was a pleasant experience. I did not have many needs and that I believe played a role in my opinion. Nonetheless the staff was friendly and helpful.I Only one issue is the road noise, even after the windows were shut.

Genuine Hotels.com guest review

Lovely european-style hotel adjacent to Union Square. Right on the Cable Car line and 4 blocks from BART, so easy to get around. Rooms in the back are quieter than the front of the hotel, but we were on a top floor and the noise level was fine (typically city noises). Staff were very helpful and pleasant. I would definitely stay there again!

Genuine Hotels.com guest review

The desk personnel were very friendly & informative, the cold water w/lime & cookies plus a coffee machine in the lobby a nice touch; our room was very comfortable & impeccably clean....we'll definitely come back. (We had breakfast at the Golden Gate Restaurant a block away & it was fabulous...it's a bar + restaurant w/great decor.)

Genuine Hotels.com guest review

Location, location, location. Right on Union Square, close to Chinatown and Bart. Highly recommend. Room was small, but who stays in the room when in SF?

Genuine Hotels.com guest review

We have stayed at the Chancellor many times now. The location is perfect with great restaurants, Union Square, shops, and most importantly, theatres within walking distance. (Actors Theatre of San Francisco) The beds are a dream, the tiny restaurant serves great breakfast and lunches, and Mao, in the restaurant, is like a longtime friend welcoming us […] to his home. Scalas across the street and the Daily Grill on Geary are fantastic places for dinner--be sure to make reservations. Read more

Genuine Hotels.com guest review

The rooms are a bit small, and the furniture a bit dated, but so what?The staff was friendlyexcelllent, they let me use their printer to make copies at no cost, free coffee/co and helpful, free water/coffee/cookies all day the lobby, free WI-FI, and the location could not be more central to the downtown/Union Square, with trolly access north and west. […] The cost for the hotel,given its location in the heart of SF, is reasonable, and overall a very good value for the money. Read more

Genuine Hotels.com guest review

Nice hotel close to everything, rooms quite small.

Genuine Hotels.com guest review

Hotel was prime location in union square. Did all the things needed to do in SF. Space in bathroom and hallways were very small. Room was just a place to sleep. SF is a fabulous city.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms are small, old but very clean. Bathtub very old. Staff very helpful and friendly. An electical heater was available - much appreciated if you are easily cold.

Genuine Hotels.com guest review

It's a modest but well-maintained older hotel right near Union Square, Chinatown, and the financial district. The room was not as small as expected, based on some of the reviews. Service was friendly; got a good tip on a nearby restaurant, and when our TV remote stopped working, the batteries were replaced right away. Although we were on the 13th floor, […] the elevator arrived within seconds. The free cookies, coffee, and newspaper in the lobby were a real bonus. Would definitely stay there again. Read more

Genuine Hotels.com guest review

Chancellor - simple, easy, nice, convenient, right price, nice staff, good beds, pillow options, restaurant/bar onsite. Unless you are thinking of paying almost twice the price, you can not beat it for the quality and location.

Genuine Hotels.com guest review

Booked the hotel through a 3rd party, called to confirm with the hotel and the receptionist was super nice and helpful. Used to live in the city for years so I'm familiar, but I called the concierge anyways for dinner/entertainment recommendations and Vanessa killed it! We loved the restaurant, and checked out a few of the bars she recommended. Dueling […] piano bar around the corner was super funny and my girlfriend loved it. Room was clean, nice and had everything we needed, including a nice (clean!) tub with bath salts. Stoked on it, and would definitely come back. Read more

Genuine Hotels.com guest review

Ok , what shall i say about this hotel , are you kidding me ... the only good thing about this hotel is it's location , the room looks like my old aunt lived there back in the 60 s the carpet is old and smells bad ,also the carpeting in the hallways smells , the hotel staff is pretty friendly , i dont understand the good reviews this hotel received […] . they need to get rid of the carpeting , would never return to this hotel. Read more

Genuine Hotels.com guest review

I stayed here for a business trip for a few days. The room was cozy and laid out well. The small touches made a big difference in comfort factor - specialty pillows courtesy of the hotel, bath salts and rubber ducky (!) in the bathroom, a jar of hard candies by the ice bucket... It's also conveniently located to the Powell St BART station, bustling […] Union Square, many boutiques and restaurants of every price range. My room was facing the back so noise wasn't an issue. But if your room faces the street you might hear the Powell St trolley go back and forth. Read more

Genuine Hotels.com guest review

the hotel staff are friendly. Rooms are clean and comfortable. the availability of coffee and cookies 24 hrs. are a plus. Convenient location. Close to shopping and most sights that you would like to see.

Genuine Hotels.com guest review

Great hotel in a most convenient location if you want to be near the tourist sites. There is some street noise, mainly from the cable car.

Genuine Hotels.com guest review

The hotel is in a great location. The rooms are a little small but if you can deal with a queen size bed the place is great for the price.

Genuine Hotels.com guest review

All aspects of the hotel were great. Cleanliness, condition of hotel, location, great staff, amenities, comfortable bed, however, the room was extremely cold. (only a worry in the winter). I had turned the heater dial on when I arrived back from dinner, and continued to be cold. The setting choices where 1 thru 5 (not a thermostat). I put it at 3. An […] hour later, I was still freezing. I called guest services, and was told that they do not turn on the main unit until 10:00pm. I was still freezing at 10:30pm, and called them back, and they informed me that I can use the space heater in the closet to help get rid of the chill. Never even new it was there!!! I plugged it in, and used 3 blankets to fall asleep. Basically, this hotel would have been amazing in all categories, if it was so cold outside. Read more

Genuine Expedia guest review

Great hotel for the price and location in Union Square. Walking distance to public transportation (cable cars and bart) and shopping. The room was very small but clean. Early check in is available at no additional cost. One thing I did not like was that parking was a block away. But overall it was good.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Had great time there

Genuine Hotels.com guest review

My wife and myself always stay here when we go to S.F. ,Great hotel.

Genuine Expedia guest review

My sister and I stayed here for two nights during a short leisure trip. I wanted a non-chain hotel at a fair price in Union Square, and was delighted to have all of those criteria met in this hotel. When we arrived, I was happy to find that they had accommodated my request of a high floor, and a room with a view of the square. The beds are not *exceedingly* […] comfortable, but absolutely acceptable, and the pillows are great. You will not find supreme luxuries in the rooms, but that was exactly what I had expected at the great price we paid to stay there. The rooms are very newly renovated, but maintain an historic feel. There was a mini fridge, a good-sized safe, flat-screen TV with HBO, and on-demand movies, a little jar of hard candies, and a ***walk-in*** closet!!! My sister and I were THRILLED. Bottom line: I'd *highly* recommend this hotel to anyone with discriminating taste on a budget after the holidays. Caveat: There is no coffee maker in the room, but you can get coffee in the lobby, or at a Starbucks right across the street. Read more

Genuine Hotels.com guest review

The Chancellor is clean and comfortable and the staff is friendly and helpful. The beds are comfortable and the rooms include a small refrigerator. The rooms are small, but that is relatively standard for San Francisco hotels, and they are well arranged for maximum convenience. It is located half a block north of Union Square so is convenient to everything, […] including BART, bus and trolley lines, restaurants, shopping, and museums. For the price, it is easily the best deal in town. Read more

Genuine Expedia guest review

we spent a night visiting friends and this was the perfect choice. immaculate, super comfortable bed and pillows and great location. parked our car in the garage with their rate and walked union square. the price was so reasonable for how nice it was we were delighted. if you want a bargain in union square this is definitely the hotel to choose.

Genuine Hotels.com guest review

This small hotel is located between the Westin and the Marriott, just north of Union Square. The cost is substantially less than these other two hotels for the same excellent location. Service with a smile, and although it's vintage, it's very clean. I would stay here again.

Genuine Hotels.com guest review

location was unsurpassed; room was comfortable and quiet; only drawback: bed was very firm

Genuine Expedia guest review

Nice place to stay in the middle of Union Square. This hotel is all about location! Theaters, shopping, restaurants, drugstores, fast food, cable cars, within walking distance. Complimentary fruit, cookies, coffee, are a nice touch. On site restaurant, other restaurants nearby. Staff and concierge are helpful and courteous. Rooms seem to be rather small. […] I was traveling solo, so perhaps larger rooms are available. I would definitely recommend this hotel to business travelers and couples. Read more

Genuine Expedia guest review

Great location with cable car just outside front door and couple of blocks to Market Street where can catch BART to/from San Francisco airport, and various bus and trolley services (including F train around to Fisherman's wharf). Rooms older style, bit dark, but clean and tidy. Street facing rooms can be a bit noisy with traffic noises if window open. […] Close it to reduce the worst of the noise. Staff are wonderful - very helpful and friendly. Would stay there again. Read more

Genuine Hotels.com guest review

Me and my boyfriend had a great stay at the Chancellor over New Years. The rooms are small, but extremely comfortable and have all the accomadations you could need. The staff was very helpful and friendly. There's a tour desk in the lobby where the concierge sold us a 3 day metro pass to get on any of the buses or trolleys in the city which was really […] helpful. Also he arranged a shuttle for us to get to the San Jose airport for our departure. The hotel is in a really good location near the a BART station, restaurants, and shopping. There's a Walgreens on the corner which was really handy to pick up snacks or meds or anything else we needed. Our room was very clean and the beds were really comfortable. I'd definitely stay here again. Read more

Genuine Expedia guest review

Location was great -- the Chanellor is convenient to everything. But a drawback to being in the heart of any city is city noise, such as sirens in the middle of the night. Still, we would stay there again. No microwave, no coffeemaker, but a friendly staff and an overall pleasing experience. Oh ... and free sugar cookies in the lobby. Also, being next […] door to Sears Fine Food is a big plus; you can grab a massive breakfast to start your day. Read more

Genuine Expedia guest review

Fanstastic location, welcoming and attentive staff, free coffee, tea and homemade cookies and moderate prices make this small hotel a consistent winner. Bathrooms and closets could use updating but are kept scrupulously clean--beds and room furnishings are more up-to-date. This was our 5th week-long stay and we look forward to many more. Would have […] liked to rate them a 4.5 overall but the Expedia scale does not permit it! Read more

Genuine Expedia guest review

The hotel is perfectly located, within walking distance of almost everything. If you need to go to the Fisherman's Wharf, just get into one of the cable cars passing in front of you. Also, the staff is very nice and helpful. However, the hotel really needs a refurbishment. The furniture and everything else is very old.

Genuine Expedia guest review

Our room faced Powell St but was relatively quiet since it was on L13. The only complaint we had was that when we first arrived we noticed a musty smell as well as well as the smell of cleaning agents. Our friend who got a room in the back of the hotel found it too stuffy and hot but ours was fine. Our bathroom was a bit cramped with insufficient towel […] racks/hooks but the bathtub shower was a good size. The free cookies, fruits and water in the lobby were very welcome. Read more

Genuine Expedia guest review

walking distance is so close to shopping, dining and bars-clubs. Preffer upper level rooms to avoid noise from the street. Free wi-fi is awasome, i used it a lot. Building is old and the rooms are small but for this value its excellent choice.

Genuine Expedia guest review