Best Western Carriage Inn - San Francisco 37.77879, -122.41037

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We were impressed with the ambience, decor and value of this hotel. However, we did not realize that it was on the edge of a rough area of town. On our first night we walked to Union Square, but did not take the most direct route and we saw some interesting sights. I would recommend the hotel, but also recommend walking straight up Market to Union Square. Don't stray off the beaten path! Overall, it was a great experience.

Very Clean, Nice Room, Good Service

this hotel povides very good value in a poor neighborhood a very good option for those guests who can be creative in dealing with a location limitations

This was my first experience at one of the newly renovated Best Western hotels. We were on a budget and I was very pleased with the value of this hotel. The rooms were nicely designed and the bed was very comfortable. The staff was very friendly and helpful. The only downsides were that the room smelled like incense or something and the towels were pretty rough. I will definitely look for more re-designed Best Western hotels in the future!

I was very happy with my stay at this hotel. It was affordable and comfortable. The location was perfect because it was so close to everything and also on a major bus line. I highly recommend this hotel.

Having booked the Carriage Inn as a low cost alternative for a conference at Moscone. While the area immediately around the hotel is a bit sketchy with vacant storefronts Etc. The hotel itself was stellar with iPOD clock/radio, flatscreen TV and Down duvet in the room. I'll be back.

We were a bit weary of this hotel because of some of the reviews on this site, but we took a chance and are very pleased we did! Stayed for 5 nights in our funky decorated clean and spacious room. Located toward the back ait was extremely quiet. Mattress was comfortable and there were the softest sheets. With an armchair to lounge in and a table with two chairs, it was nice to spend some time during the day when we needed a rest. The free Internet access was appreciated! Bathroom was small but clean. We appreciated the environmental focus like the wall mounted dispensers for soaps in the shower and that towels/bedsheets changed on request. There was complimentary coffee and muffins in the morning, and breakfast was available at the hotels close by. Not the most impressive breakfast, maybe, but there are lots of other places within walking distance. The location is very convenient. It is close to Civic center for BART travel (good for airport) and only 10 min walk from Union square. We basically walked everywhere as we are keen walkers. The area around the hotel is a bit rough, though. You will see people hanging around on the street and also people sleeping there. That said, we never experienced any aggressive or particularly intrusive behaviour. However, you want to be alert and fairly sober. In short: This is good value for money. I absolutely loved SF and will go again sometime. I will certainly consider staying in this hotel again!

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The hotel was good, clean, quiet, closed to the piers. the only thing that i did not like was to paid for the parkig at the hotel. so if you go make sure parking is incluided.

Recently remodeled and nicely decorated. Staff very very nice and helpful. Extremely convenient to San Fran's public transit including BART. Surrounding neighborhood is a little scary, but we didn't have any problems.

We were very impressed by the decor of the room and the kindness of the staff. Very helpful. Keep in mind though the neighborhood can be a little intimidating if you are not used to homeless people. They were not bad people just trying to get by. The short walk to Union Square makes this a great bargian!

Overall it was nice. What was very disapointed, there was not cold air in the conditioner dispite all our efforts at our second night. Actually cold air appeared only in the morning.

Room was pretty warm and the AC would not cool it down very well. But otherwise a very nice hotel

This place was a wonderful stay, but the neighborhood was jut plain nasty. If your visiting San Fran to see what its like this neighborhood does not give a great example.

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The hotel was beautiful inside and out.. the amenities were good. However, the hotel room air conditioner was broken and My wife and I woke up to near 95% in the room. We call the front desk and they sent someone up. He look at the the thermostat for 5 seconds and walk out. He stated that he was going to check out it up top and never returned and it was never fix. the front desk apologized for the inconveniences, with no other incentives to stay again. I would NOT stay here again ever!!!

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Only planned on staying one night, ended up staying four. The hotel was very clean and very nice. Pretty close to Union square. you could take the bus or bart anywhere...convenient and clean and great for the price. I would totally stay again.

*people knew their jobs and were both quite efficient and pleasant in dealing with the customer * provided important small services such as internet access

clean, secure, hip decor, not in a good neighborhood for families.

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I was very impressed overall. Make sure you ask about the continental breakfast so you can get a voucher for the hotel across the street. I highly recommend this chic hotel.

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B & B feel

$20.00 Parking fee, though. Otherwise, room was very nice, quiet and comfortable.

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Stayed there for a wedding weekend. The price you paid for the location and quality of the hotel was a bargain. Staff was courteous. Large clean rooms, not noisy. Parking available for a fee at the hotel was a huge plus. Within walking distance (15-20mins) of Union square, shops and restaurants. The only downsied was that the South of Market neighborhood has a fair amount of homeless but the seemed harmless, no bad interactions.

I am allergic to down and the blanket and some of the pillows were down. Someone came immediately to make a change. Next time I will ask about that ahead of time.

The room was bigger then we expected and the decorations and wallpaper gave it a very modern feel. A quick walk from BART or MUNI and although the neighborhood is a little shady at night it's still a good place to stay.

We expected a room with a kitchenette/not available. Hallways have a musty smell, but the rooms was okay. Good bathroom/good housekeeping/good bed was a plus. The neighborhood seemed shady the first night/was on the fringe of something, but safe w/good public transport 1 block away/nice point for starting a walking tour. Breakfast was cool/delivered to your room/nice touch. Staff was cool/building secure. It just was a let down from what I thought we'd booked. When we booked it was a 3 star bargin for 7 nights//Weeks later it was listed as a 2.5 star//Trust me it's a 2! Not the worse, but far from the best.

Older hotel but very clean and staff was great. Beds are uncomfortable and WiFi is poor. In Tenderloin district, so if you do not want to see homeless drunks asking you for money, stay elsewhere.

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Excelent location for a business trip, few blocks away from the Moscone Convention Center and Union Square. The hotel is pretty good, the room has enough space and it's very clean. Continental breakfast is delivered at your door according to your schedule and the parking has reasonable price. The area is a little peculiar at night though, if you have to walk back late. But overall is definetely a good hotel for the money.

My wife and I found the hotel rooms to be good sized, quite comfortable, and even a little quaint. The price we paid was a great deal considering how much everything costs in San Francisco. It isn't in the greatest part of town, but Market St. and Union Square are only a couple blocks away. We decided to walk around during the day and drive at night. Overall, it was a great stay and we would do it again in a heartbeat.

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This Hotel was easy to locate & navigate around San Francisco from there. Staff was very knowledgable about directions,events/attractions & cost of transportation. Free shuttle service to Union Square & theatre district was big plus! Room was surprisingly quiet for location. Would recommend for business traveler or those visiting the city to take in the sites & experience San Francisco.

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This hotel met all of our needs. The room was spacious and very clean. The breakfast that was delivered to the room daily was simple but appealing and satisfying. The hotel location was convenient to metro transportation services making it easy to get around the city. The staff was helpful with questions and suggestions regarding the city. This hotel is a simple, no frills establishment that is a great place to crash after a long day exploring the city.

Der einzige Vorteil ist die zentrale Lage, sonst bietet das Hotel nichts besonderes. Die Zimmer sind im Vergleich zu den anderen Hotels relativ klein, aber sauber mit guten Betten. Kein Frühstück. Parken in der Hotelgarage, allerdings für 20$/Tag. Für das Geld könnte man vielleicht etwas besseres finden