Wyndham Canterbury at San Francisco - San Francisco

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Genuine Hotels.com guest review

Great location! Wonderful staff! The room was spacious enough for our 5 year old to jump around a little. I was able to book tours and wait comfortably in a TV room while I waited for a room to become available! Good coffee every morning! Refreshing flavored water every afternoon. Will definitely return when we come back to the west coast!

Genuine Hotels.com guest review

We did not receive any room service concerning fresh towels or bed making. We were told that was due to the fact that we had a time share whose owners did not include any services. We felt that this was a disadvantage.

Genuine Hotels.com guest review

We were extremely pleased with the service of the hotel personnel. Everyone was cordial and made us feel important. The room was more than we expected. It was like being at home away from home. The concierge team helped us find our way about the city and even set us up on a City tour. Our visit was way too short and we wished we could have stayed longer. […] Very definately will stay at the Wyndham Canterbury again. Read more

Genuine Hotels.com guest review

Stayed with family while on business and it was very good. I would def stay there again.

Genuine Hotels.com guest review

Clean, spacious room (really a mini-condo w/kitchenette and a pull-out couch), attentive, friendly, and helpful staff, easy walking to Union Square. Would definitely stay here (or other hotels in this network) again.

Genuine Hotels.com guest review

Don't clean rooms daily only every 4 days, saw a single flea. Wanted a cab to go to dinner bellman sent me to consigned and consiegne sent me back to bellman so I walked

Genuine Expedia guest review

The room was very nice, but we did not know beforehand that this is a time share situation. The staff was quite aggressive about getting information from us and giving us the hard sell. As nice as the accomodations were, I wouldn't stay there again.

Genuine Hotels.com guest review

We had a wonderful vacation in San Francisico and the Wyndham was part of why it was that good. The front desk was friendly and very accommodating. Our room was spacious and very comfortable. It turned out to be a great experience.

Genuine Hotels.com guest review

Beautifully maintained rooms & public areas. They invited me to go to their vacation-ownership info breakfast, but they didn't push too hard when I said I wasn't interested, so it wasn't an unpleasant experience. They were actually very helpful with some general info, maps & coupons. The hotel is in a great location, with easy access to Union Square […] & public transportation (buses & cable car). Valet parking was a breeze, a bit expensive, but typical for San Francisco. Our suite had a private bedroom and separate living room with fold-out sofabed. There was also a small dining area and kitchenette with toaster, fridge, microwave, sink, and even a dishwasher. One comment about the rooms - there were 4 of us sharing the room, and the only mirror/vanity area was in the bathroom along with the toilet & shower. Another vanity area or at least another mirror would've been very useful. How hard is it to hang a full length mirror on the back of a door somewhere? Also - they didn't have daily maid service, I guess because it was a time-share type deal - even though I booked through Hotels.com. Not a big deal because we were only there for 2 nights, but somewhat surprising since everything else was so nice. Overall - loved it and would gladly stay there again as well as recommend it to others. Read more

Genuine Hotels.com guest review

Bellman went the extra step to retrieve something for me from the trunk of my car after it had been parked. Staff recommended a bus tour that was wonderful and took us to places I had not seen before in many visits to San Francisco. The unit was a bit smaller than I what I was expecting but certainly not too small and liveable. Great location. Very […] walkable to many sights. I was very leary of the 'update meeting' based on past experiences with other places and reviews I had read of this location. I politely refused and that was the end of it. No hassle. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our recent stay at the Wyndham was a great experience with one caveat, which subtracted a star from the four star expereince. Positives: - extremely helpful front desk staff and valets; always ready to help with a taxi or directions - very large and well appointed rooms; clean, well stocked kitchen - solid location -- close enough to all, but not right […] in the middle of "the zone" - Nice recreation facility, computer access, etc. For a longer term business stay this place is great. (One) Negative - This could be seen as a mild annoyance or a real issue depending on your temperment. The sales staff for the time share that is housed here is extremely aggressive. I had read about it in other reviews and avoided every "freebie" they offered, yet still they called my room EVERY DAY to try to get me to a sales meeting -- even waking up my toddler child by calling at 9PM one evening. They label them as "concierges" but they really are just sales reps. They will try to ply you with discuont coupons for marignal tourist trap restaurants (real conciereges send you to the best places, not where they get kickbacks) and then expect you to listen to a sales pitch in return. Tip: after you check in just head directly to your room. Do not have the desk staff walk you to the concierge for "tourist info". Bring your own map. The hotel only has one set of elevators and it is a straight shot to your room.You will thank me. Read more

Genuine Hotels.com guest review

Loved it. From check in to check out!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

hotel was very nice great help, great location, room was great, i would highly recomend would stay there again if i ever go back.

Genuine Hotels.com guest review

I didn't understand that when I booked this on hotels.com that this was a timeshare. The service was great, the hotel was lovely but before I left I was given a high pressure "presentation" about buying in on the timeshare. Now, I did agree to this "presentation" under the pretence that it would only be one hour and in return I would get my parking […] comped and a gift certificate. Instead I was tag teamed by two representatives and kept there for three hours. It was not fun. Also, there was HUGE confusion while I was checking in about my reservation because it was not under my name. Very stressful. Read more

Genuine Hotels.com guest review

I stay in hotels about 3-4 nights per month -- mostly business but also a few trips a year with family (3 teenage kids). We stayed at this hotel the first week in August for a few days for a combined business/vacation trip. The hotel is beautiful, new, clean, modern, the staff wonderfully helpful, concierge will tell you everything you need to know […] about what to do in SF and getting around SF. It was wonderful having a suite, especially traveling with kids, and the price was definitely right. Very roomy, and I loved the decor of the common areas and the rooms. One night my husband and I went and sat in one of the common areas (kind of a large living room with a tv) and watched a movie. No one else was there, the hotel does not feel crowded at all, although I'm sure it was close to full. I just can't say enough good about this place. They do try to get you to sit through a breakfast presentation for Wyndham time share, but we politely declined, and they did not push it further. The location is pretty convenient -- about a 10 minute walk to Union Square, if that. It is a few blocks from the Tenderloin (which we walked through a couple times, probably not a great idea), but the location of the hotel itself felt safe and was away from the crowds and tourists at Union Square. No question but that I will stay here again next time I'm in SF, especially with family. Read more

Genuine Hotels.com guest review

Did not appreciate at the time of check in staff insist we need to see resort person and schedule the time for presentation. We had a long flight, we had our grandkids with us and we were tired.

Genuine Hotels.com guest review

This is our second visit to the Wyndham Canterbury. This trip was a short family vacation. Our 9 yr and 6 yr gave this place a 10. They liked the kitchenette. They were able to have breakfast when they wanted. We had a short walk to the Trolley and could catch the Muni easily. They felt safe walking in the evening. The staff were pleasant and helpful. […] We will definitely return. Read more

Genuine Expedia guest review

The hotel is in excellent condition and close to major attractions. In fact, it is only two blocks from the primary cable car lines. If you jump on the cable cars (e.g., Hyde-Powell) you can easily get to Fisherman's Wharf, the financial district, Golden Gate Park, or practically anywhere else in the downtown area. If the cable cars don't get you all […] of the way to your destination, the local buses will get you the rest of the way. Tranfers are pretty easy, but get the day pass to avoid the added expense. The decor is both contemporary and classy. Expect a beautiful room with a small kitchenette, but do not mistake it for a resort property. The rooms are efficiently designed and well-appointed, and there are some amenities on-site, but don't look for a large pool or much else on-site for amusement purposes. Read more

Genuine Hotels.com guest review

This hotel has a great location and the suites are very clean and nice. But I was surprised after my second day of stay when I found out the have no cleaning service for our room because we were only staying for 3 nights. Since is a time share Vacational Resort, they only have housekeeping service for stays of 7 days or longer. I requested to have someone […] to clean our room but it had an extra charge. I was so dissapointed. I booked my hotel by Hotels.com and there was no notification about this issue. Neither I was told at my time of check in at Hotel. Overall the hotel is great but i think guests should be notified about this important issue so we can plan ahead. Another point i want to mention for future guests is to let them know about the Welcome Breakfast the concierge will invite to the new guests: we were offered a free breakfast and a $100 gift cerificate i we attented to a breakfast reunion to fill out a survey about the hotel services and staff. Only to find ourselves in a time share buying propossal reunion, there was no breakfast at all, only bread and coffee and one sales agent waiting for us for a 1 and a half with a credit authorization form and a Wyndham Vacations Resort brochure ready to sell us a property. I told him right away i was noy interested on this. I believe this was a trick to get people to buy properties. We were on holiday so we decided to skip this "Free Breakfast" and our $100 gift certificate in order tp save 90 minutes of our day. I can only complain about these two issues. Everything else was amazing and the concierge staff was very nice. Read more

Genuine Hotels.com guest review

We stayed at the Canterbury while having some tests and then surgery at Mt. Zion. I wanted a warm comforting place for my mom to rest. Canterbury was great. Kept car in valet parking and used the UCSF shuttle and a taxi. There is a great grocery store on the block behind the hotel, provided us with all we needed, even a great selection of Wine to choose […] from. Read more

Genuine Hotels.com guest review

I was very happy with my stay here. It was great to hve a small kitchen in the room. The room was really nice and the staff was very friendly. I would stay here again!

Genuine Hotels.com guest review

Not a good area, lots of homeless people on the streets

Genuine Hotels.com guest review

The apartment was good however when we got there we were informed it was not a hotel and there would be no maid service etc. That an owner had rented their apartment on hotel.com to gain some money not very good, as we wanted a complete break and to be made feel special....... no way!

Genuine Hotels.com guest review

From the moment we arrived the staff were very friendly and helpful. The room was way above our expectations would def come back here again.

Genuine Expedia guest review

My sister and I stayed here in September. The location is fantastic - while some other reviews said that there were interesting characters at night - that is just San Francisco - the location of the hotel is in a safe area and a good block or so away from the Tenderloin which is a little less desirable. The only thing stopping 5 stars all round is the […] taste of the water in the kitchen - strange I know but it tasted quite chlorinated, something we did not come across in our travels elsewhere in California, or even in San Francisco. Other than that, the room sizes are great, very well fitted out and the kitchen facilities are great. I would definitely stay again. Read more

Genuine Expedia guest review

Hotel had all very nice decor but felt souless and impersonall.

Genuine Hotels.com guest review

The hotel is within walking distance to restaurants and shops. it is very clean, sensibly decorated. It has lots of towel racks in the bathroom, pretty rare. The kitchen even has a blender! The bed is very comfortable. The carpets look new and clean. Beautiful shower! With free WIFI there's no doubt I will stay here again.

Genuine Hotels.com guest review

meille oli täydellinen nautinto 2 huoneen asunto kauniilla keittiöratkaisulla..elihinta laatu olivat paikallaan.

Genuine Hotels.com guest review

Impression trés mitigée pour cet hotel. L'aménagement de l'hotel en lui-même n'est pas critiquable, il est refait à neuf , mais il faut savoir que si vous parlez un anglais correct, on va vouloir vous vendre un programme 'time share" du groupe Wyndham en vous offrant un petit déjeuner test avec 2 nuits de parking en plus soit 62$. Il va sans dire que […] le petit déjeuner est trés sommaire mais qu'une commerciale se joint immédiatement à vous & embraye sur la présentation de leur groupe. Il est assez compliqué de s'en soustraire ( quand j'ai indiqué, après10 mns que je n'étais pas interessé , 2 responsables se sont succédés pour me convaincre de finir au moins la présentation de 90 mns( temps perdu sur vos vacances). Sachez aussi, qu'il semblerait que les chambres aux étages élevés soient réservées aux adhérents puisque malgré un changement de chambre après la première nuit ( chambre 203 trés bruyante à côté du toit des armoires climatiques)nous avons été relogés sur la chambre 211 avec vue plus agréable mais tjrs au 2eme étage malgré ma demande de benéficier d'un étage plus élevé. A noter aussi que le ménage après notre relogement n'a pas été fait pour la dernière nuit. Au final, au vu de l'offre sur SF,compte tenu du prix, vous pouvez trouver bien mieux & passer un séjour agréable sans contrariété dans cette ville magnifique. Vous voilà prévenu. Read more

Genuine Hotels.com guest review

５日間滞在しました。　レンタカーを借りての観光だったのでホテルの駐車場を連日借りましたが、ホテルへの帰りが24時を過ぎてしまった時、事前にホテル側に連絡していたにもかかわらず、スタッフへ伝わってなかったらしく、玄関の鍵を閉められ締め出し状態に。駐車場への駐車も文句を言われてしまう始末。。毎日のベットメイキングもなく、フロントのスタッフも事務的で愛想もなく、サービス面は、がっかりでした。　　　　　　　ダウンタウンにも極めて近いわけでもなく、値段のわりに・・・って感じですね。。

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rigtig flot beliggenhed og lækre værelser. MEN være beredt på at blive forfulgt af yderst aggressive sælgere, forklædt som concierges, som vil have dig med til møder omkring timeshare lejligheder. Du kan sige nej nok så mange gange, men du får alligevel opkald på værelset, breve under døren og forfulgt i lobbyen. Og siger du heller ikke ja der, så skriver […] de dig alligevel op til mødet og giver dig et brev, hvor der står du er tilmeldt. På trods af at det meste andet på hotellet var godt, så kan det slet ikke anbefales, da den dårlige del stresser, og tager så meget væk fra den ellers gode oplevelse, at du kan finde MEGET bedre alternativer. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Endroit idéal accueil idéal style idéal tou était parfait nous le conseiLlons aux familles nous y avions passe un moment très agréable et sincèrement le personnel est très professionnel et surtout à l écoute.

Genuine Hotels.com guest review

Ausgezeichnet, nettes Personal, sofortige Bedienung, egal was zu erledigen war, Lage zentral, ruhige Gegend, Zimmereinrichtung sehr gut, insgesamt sehr empfehlenswert, besonders Familien mit Kindern würden von diesem Hotel profitieren.

Genuine Expedia guest review

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Genuine Hotels.com guest review

nous avons séjourné 2j à 2 adultes et 2 ados. l'hotel est très bien situé à 2 rues de la station powel près des restaurants et de l'animation. très pratique pour tout à SFO. notre chambre comportait un espace cuisine tout et très bien équipé avec un espace salon et une chambre séparée et une grande salle de bainle tout d'un très bon standing et pas […] de bruit . A l’accueil en plus il y avait 2 personnes chargées de répondre à toute les questions concernant les activités et les visites à faire. un groom à l'entrée pour gérer les stationnements, bagages et taxis. la qualité de l'ensemble était au rendez vous. vraiment très bien ! Read more

Genuine Expedia guest review