Best Western Americania - San Francisco 37.77846, -122.40996

Excellent service and friendly, helpful staff. Wonderful warm pool and very comfortable rooms.

I read a few reviews just before heading out on our trip and frankly was a bit nervous after reading them. Altough the area did have its fair share of homeless people, it is downtown SF afterall! They were perfectly harmless and we never felt threatened when walking with 3 children to Union Square in the evening. The hotel itself was completely charming with its 60's vintage atmosphere and decor. It was light, bright, clean, and extremely well maintained. It was SO cute! Even though it was December the rooftop pool was well heated and inviting, the workout facility had new equipment (with TV's on the treadmill and bike), and the courtyards were beautiful with water features, seating all around, etc. There was even a game room with board games, and fireplace for families to have game night! We also took advantage of the cute lounge for happy hour. I dare anyone to beat this hotel for anywhere near the price! It was a steal! I would definiltely go there again in a heartbeat... any I am not easy to please... trust me.

The hotel was nice and clean. The only thing they have to look to is sound proofing the room. Base on my experience I can hear the occupant talking on the room next to me and footsteps of the occupant above me.

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The hotel looks new,everything is so clean, the location is great, we could walk to everywhere. Mina in the frontdesk was so nice, she gave us maps and all the information that we needed to know all the city, We loved the free internet access 24 hrs so we can made all the tours bookings. We stayed with our puppy, we had a carpet and toys for the dog. Everything was perfect! If we go back to SFO, definitely we'll stay here again.

The room was nice and clean. My bathroom was remodeled so I didn't run into the same problems some people had regarding their run-down bathrooms. The people at the front desk were very accommodating. The only thing that was odd was that our key kept not working (demagnetized?). I'm not sure but that was kind of annoying. Lastly, it was like a party there at the hotel. Definitely not recommended for families.

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The hotel has an old modern contemporary feel. The beds were comfy. The room was clean and had a flat screen tv. There is internet access in the lobby as well as an attached cafe. The staff was very helpful and friendly. It was a great price for this type of hotel! The location: it is 2-3 blocks from the civic center Bart station, which is a plus if you are coming from the airport and want to take public transportation. My only hesitation is the neighborhood where this hotel is located in. It's in SOMA - south of market and there are some seedy areas that you have to walk through (or a good handful of homeless). We didn't walk around here at night (short stay) and felt safer walking back to the hotel in a group. It is pretty close to union square and the metreon, which is good.

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Cutest hotel we've ever stayed in! LOVED it. Will return for sure!!!

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The hotel itself is fine for the price. I'd be willing to give it another try. The people were nice and tried to accommodate, but seemed unaware of the noisy nature of the second floor. The location of my room (second floor - off the water-feature patio) was very loud when people walked right by the door or laundry carts rolled across the tile making a horrifically loud noise. I just wanted to sleep. And it was impossible. But, having said that, if I'd been given a quiet room, as I requested (3rd floor or off the other 2nd floor inner patio), I'm sure my stay would have felt a lot different. The hotel staff knew that I needed to sleep during the afternoon, so I wonder why they didn't put me in a quieter room. Maybe they don't know the carts make so much noise or that the street noise travels up to the second floor. Maybe this is the first they've heard of it. Hope it will be better next time. I didn't try the hotel food, but enjoyed a cafe down the street and a restaurant within a short walk. Be sure not to go to 6th street - a bit seedy and many street people. Not an area to take children.

Cool decor going throughout with a playing card as your room key, dice on the room table with game suggestions. Clean and the most comfortable hotel bed ever! I would stay here again for sure.

This hotel is cute and refurbished on the surface, as the photos indicate. Certain things like the windows are old and barely work. The rooms have no air conditioning but since I went at the beginning of October, this was okay because they did have a ceiling fan. In the summer I can only imagine the heat would quite difficult to deal with. The on-site restaurant was hardly open, over priced, and the food nothing special. Overall the staff was friendly and considerate, although I did have trouble getting an extra washcloth from housekeeping. The location is fairly convenient to Market street ad public transport, but the neighborhood has a lot of homeless people and vagrants. They never bothered us, but if I had had children with me I might have thought twice about walking around. I probably would not stay their again but only because there are so many other hotels in San Francisco to choose from that are in better neighborhoods, even closer to public transport, an that have air conditioning.

The hotel absolutely exceeded our expectations! We'd stay there again in a heartbeat!

I loved this hotel. Service was friendly and efficient. The room was very nice with lots of space. The interior corridors were clean and well maintained. It has a very cute reto/60's theme going on which was fun. There is a nice little restaurant attached. The breakfast was a good value and again the people were very friendly. I will definately stay here again.

it was a great room. i love the style of the hotel asked for a mini fridge in my room and was there waiting for me. It was very close to market st. The bart and muni train were only a block away. only problem was a/c but in san francisco wasnt too much of a beef.

I had no problem with the location, but extra fees need to be disclosed in a for practical way. For example let guests know you HAVE to park your car. The neighborhood surrounding the hotel made me feel very unsafe. The hotel was secure it's self but I dreaded having to go after dark.

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This downtown hotel is in a neighborhood with harmless yet homeless folks. the 3 ladies in our party still felt safe walking the 4 blocks to the theater. I commend the hotel for having a food barrell and donation opportunity at checkout. the only thing that would have made it 100% would have been real coffee, not instant, in the room. i would definitely stay there again

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This hotel had really awesome decor. It was all 60's style. Really comfortable. We did have to pay for parking...although it wasn't nearly as expensive to park here as it was to park down by Fisherman's Wharf. I didn't care for the location of the hotel. It was not nearby any attractions. I walked around for 2 hours and didn't get near anything. The two restaurants they have nearby that deliver food are not good at all. We paid way too much at the Custom Burger for breakfast that was awful, and the pizza from Good Pizza was the worst I've ever eaten. So I do not suggest eating at the facilities they recommend.

The hotel is in a very "run down" area. You do not feel safe to walk around the blocks after 9:00pm. However, if you only need a cheap place to stay and is not after the "night lives", this hotel is not a bad option at all.

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Had a very nice stay, staff was very accomodating

We liked the Americania overall, but if we stayed there again, we'd try to get a room further from the pool; we were right next to it, and it was often noisy because of kids running to and from it.

The rooms are on the petite side, but we still fit 5 people into a 2 bed/sofa room and slept quite well. The hotel seems newly remodeled and the decor is very fun. The parking is limited but the valet makes the process simple.

hotel staff welcoming and the family room was good and big with plenty room for 2 adults and 3 teenagers. Custom burgers downstairs were good for breakfast and a burger in the evening. The pool area gets the sun all day and when we were there was not too busy. The area south of market is not the best but it looks as if that is changing and talking to locals they are trying to improve it.

Im a lover of the Best Western Hotels,especially in Europe. This is also a Joie de Vivre brand hotel and they really put so much love into this property. Heated pool. Great ambiance. Front desk agent called her family doctor to make an emergency appointment for a guest who wasnt feeling well while I was in line. Now thats hospitality. She and the other members of the hotel staff,housekeeping included are making my stay perfect. This hotel is a great value for the money and is in a cool part of San Fran. I highly recommend the hotel.

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It was a nice hotel, the room was clean. I liked that it had a gym and a place to eat within it. However I did not care for the area surrounding the hotel, it was downtown so there were bums in the area. Overall I enjoyed the stay.

The hotel I was told was recently refurbised unfortunately they made the bathrooms more difficult to get in and out of. And the tile leading into the bathroom was broken. The staff was not too friendly until they realized there was a real problem with my room. The rest of the decor is nice. And they have a restaurant next door. There is parking for a fee. My car was safe on the street and yours would be too as long as you don't leave anything worth steeling in plain sight. But the neighborhood is definately funky.

Unable to ventillate room. So it was hot and stuffy. Could not open windows (room opens on public corridor and windows bolted shut) and there was no AC. So room design was poor.

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The room had been done in '60's or '70's mod decor in a great way. Often when places try to do this, they fail. This hotel succeeded. The furnishings were great quality, not cheap retro pieces, and they were well coordinated in theme and color. It addeda fun flair to our trip. Not a boring, drap room at all. The location, like all of SF, has homeless people sleeping around. Though they sem creepy, they were inoccuous, never approached us, and didn't inhibit our walking around for late night meals around the hotel. Two sugestions: Mel's Diner on Mission, and ask for a break on parking. We asked and the guy at the desk who checked us in, gladly cut the parking price in half. We'd stay there again.

Reconsider coffee pot. I brought my own coffee to brew it in the morning rather than pay three dollars for a cup for each of us every morning, I thought I'd save some money and bring my own. But come to find out the coffee pot provided only makes instant coffee and I was unable to brew mine.

nice, pretty clean hotel. neighbourhood was pretty poor with a lot of homeless people. was not too comfortable to go out at night. there was a restaurant close to the hotel and it was way too expensice. although, all and all, a pretty good hotel.

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We booked online and probably didnot research to Not in a great location, on the map it was very close to tram and Union square it was not a great area. We had a 5 minute walk to the trams but it did not feel very safe and we were with our 3 young children.

I'm considered this Hotel the best when I past my vacations

Our family enjoyed our visit we have been here before. Renovations were great. Staff very helpful and nice. Overall great hotel for what our needs were.

This hotel has just about everything you would need/want. The burger place downstairs was really good and I like that they had a lounge at the hotel too, although I didn't get to try it out. There were only a few things that I didn't like but it wouldn't stop me from staying there again. 1) the noise barrier could have been better. By 8 or 9 am there was constant rolling of bins, you could hear footsteps upstairs, and in the courtyard you could hear plates and silverware clanking. 2) the bed was supposed to be queen size but it was definitely more like a full. 3) There was no full length mirror. (hey it helps to check how you look after being dressed) I stayed in a 2 bed room w/ a sofa bed and there was plenty of space. I loved the decor and felt this hotel offered great service, amenities and price for a hotel in the city.

From the retro happy decor to the super-friendly service, this is a delightful place to stay. The staff is efficient, charming and accomodating, the room was super neat was clean. The Custom Burger Restaurant inside the hotel was an unexpected favorite. Great hotel for the price.

Clean room Good location

This was our home away from home for 4 nights while visiting multiple college campuses in the area. The location is very central to all of the campuses we visited. We were happy with the size and cleanliness of the room. Also very happy to have the Good Burger located in the building. Great veggie burger. Valet service was A++ and was actually cheaper than other hotels. Only downside was we were originally given the key to an occupied room. The occupants were none too pleased when we walked in on them. The front desk cleared this up and we did not have any more problems thereafter. I also loved the fact that this hotel has a fitness center and a nice pool. We will definitely stay here again next time we are in the Bay area.

My one big complaint is the need to pay $10 a day (some reviews have stated prices as high as $40, so the fee must depend on demand) for parking. Fortunately, I was able to take the train and avoid this entirely, but it is definitely worth asking about the going rate for parking before you book a stay in this hotel.

My only issue is that the room needed a fridge and microwave, otherwise this hotel was great. If you can ignore some of the immediate surroundings, you are within a 2 block walk to the downtown area or a 1 block walk to the buses or trams.

Hotel is great, recently refurbished in a modern style. Rooms are clean and pool heated. The problem is the surrounding area, with large numbers of homeless people walking the streets. We moved to Fishermans Wharf after a couple of nights as my kids felt unsafe. May change with recevelopment of the the SOMA area which is underway. The area lets the hotel down which is a shame, because the hotel itself is good. Union Square or Fishermans Wharf hotels are in better areas.