All hotels in Seattle, Washington, United States of America
1 room, 2 adults
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1900 5th Ave, Seattle, WA, 98101, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 1,643 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Extravagant"
It was a great place to stay if your site seeing around downtown Seattle.
Genuine Hotels.com guest review
1 night romance trip Nov 4, 2015
Nicholaus
US
4.0 / 5Excellent
"Overpriced parking"
$52.00 is the most we have paid for parking ever...terrible...what a racket. You should include it in your room rates or at least post it on your web site. We wanted to park ourselves in your lot down the street but it was "closed for a special event".
Genuine Hotels.com guest review
Response by The Westin Seattle
Thank you for your review. All of our parking pricing is posted on our websites and our partner websites. Furthermore $52 is strictly for valet parking. We offer self-service parking options as well as there are a number of nearby garages in the area. Most guests prefer however to forgo the car all together as downtown parking is expensive across Seattle and all of the great tourist attractions are within walking distance of our hotel.
1 night family trip Nov 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Good business hotel"
Great location, great service, very comfortable stay at a good rate
Genuine Hotels.com guest review
2 night business trip Nov 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great except..."
Everything was great except for the wifi....I am completely dumbfounded that in this day and age they charge for wifi.... The shower was amazing the beds were nice the view is amazing. I just cant get past the fact that this nice place cant even provided free wifi. Even motel 6 provides wifi.......
Genuine Hotels.com guest review
2 night business trip Oct 31, 2015
Derek
US
4.0 / 5Excellent
"Very Nice, Will Stay Again."
I was in town for a quick business trip. This hotel appeared to right in the middle of it all. The Sky Needle was in sight so that was a plus. Rate was right and I enjoyed my stay. Most would considered some hotels such as this one a five star given how nice it is, but I go by the motto as there is always room for improvement somewhere. My only issue is that they charge for Wifi. In this day and age there should be no reason to charge that fee to a guest. Overnight park fee is also very much on the high side. My car paid and 1/8 of my hotel price.
Genuine Hotels.com guest review
Response by The Westin Seattle
Thank you so much for your review. We appreciate the kind words regarding our location and are delighted you chose us for your business trip. Please note that you can receive free in-room WIFI when you book directly with the hotel through their website, reservations line, or mobile. Further should you choose to forgo your car for your next visit we are only 3 blocks from the light rail that runs directly to and from the airport.
1 night business trip Nov 2, 2015
Scott
US
4.0 / 5Excellent
"Great location, overall excellent hotel"
The first room they gave us smelled like cigarettes. We called the front desk and they quickly moved us to another room. The room was large and the beddi g was great. The gym was cramped, although it had enough equipment the two machines were missing accessories that made it difficult to do a variety of exercises. The Valet parking was overpriced. As a guest of the hotel I think parking should be included with your stay. The best part was the location lots of great sights and restaurants near this hotel.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2015
Mike
US
5.0 / 5Outstanding
"Jens 18th birthday"
Could have used queen sized beds.
Genuine Hotels.com guest review
2 night family trip Oct 23, 2015
Laura
US
3.0 / 5Good
Poor service. Staff was unfriendly and not very eager to answer questions.
Genuine Expedia guest review
Response by The Westin Seattle
We are so sorry to hear of your poor experience. We truly value all of our customers and strive to provide the best customer service available. We do hope that you'll give us another opportunity to improve your impression!
Other trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
Great Hotel and service. We arrived at our room with a bunch of dishes right out front that had clearly been there for some time. Other than that the Heavenly bed, the view we awesome!
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2015
A Traveler
US
4.0 / 5Excellent
"Needs a littleTLC"
Just needs a little updating and TLC
Genuine Hotels.com guest review
2 night business trip Oct 19, 2015
Richard
US
2.0 / 5Fair
"Seattles Westin - Do NOT waste your money"
Stayed three days and nights to see Seattle sights and enjoy a so called 4 star hotel. However, it is not a four star hotel. Low three at best. the Westin does NOT cater to families or couples, business only. From the lobby to the room, the hotel does nothing to stand out. We will not return, nor would we ever recommend this hotel for a family or couple. The hotel is extremely dated, charged for internet with the exception of one hour free in the lobby. Rooms do not have refrigerators or microwaves. House keeping was knocking at out door before 0800, wanting to know what time we were leaving so they could get in. This not happened once, but twice (even telling them we were leaving at noon). There are numerous hotels in the area that are priced much better and much better equipped for families and couples. Seattle downtown is easy to walk or use the bus lines. There are homeless and beggars (more at night) there is a good presence of Seattle Police to watch over you and keep them in check, however they will still ask for "loose change" and more so for single woman as we observed this. Do yourself a favor and get the city pass, it will save you money and you get to select 6 of the 8 places to see. Take the boat tour for sure, the guide is awesome and you will see and learn a lot. Highlights: fitness center and pool. Conclusion: Extremely over priced hotel that is not living up to the Westin name and does not take care of its guests.
Genuine Hotels.com guest review
3 night romance trip Oct 19, 2015
A Traveler
US
2.0 / 5Fair
For the Westin I wasn't impressed, when you have to pay $45 for parking, then pay for wifi and are not informed of any type of complimentary breakfast until after breakfast is over... What are you really doing for your guests? Aside from the room being clean and the beds being super comfortable it wasn't anything special. Don't think I'll be staying here again.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2015
A Traveler
US
5.0 / 5Outstanding
"SPG Happy agsin"
Excellent as are all Westin Properties
Genuine Hotels.com guest review
1 night romance trip Oct 20, 2015
Ted
US
5.0 / 5Outstanding
"The Hub"
Instantly, you are taken a back by the sheer size and cleanliness of The Westin. It has the feel of a hub, as in, there is a lot going on. Conventions, shopping, it is very lively. The rooms were sizable, comfortable and very clean. It is very easy to get arounds and see all of what Seattle has to offer. Definitely would stay again.
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2015
Ryland
US
3.0 / 5Good
You have to pay for all wifi which was pretty ridiculous, you also don't get any kind of a mini fridge or microwave at all, pretty disappointing for a Westin downtown.
Genuine Expedia guest review
Other trip Oct 19, 2015
A Traveler
US
4.0 / 5Excellent
The TV did not work in my room
Genuine Hotels.com guest review
1 night business trip Oct 12, 2015
Brandon
US
5.0 / 5Outstanding
"Therapist"
Really enjoyed the linens, they were very plush. Shower with the 2 shower heads also very enjoyable.
Genuine Hotels.com guest review
1 night trip with friends Oct 9, 2015
kimberly
US
4.0 / 5Excellent
"Good central location."
Despite my stay overlapping with a quick visit to the hotel by the President of the United States,there were no dramas and evetything went smoothly.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2015
Clive
US
5.0 / 5Outstanding
"Best Hotel in Seattle"
Excellent all around
Genuine Hotels.com guest review
1 night business trip Oct 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Full of fun and activities in Seattle"
Great location, within walking distance of Pike Public Market, Space Needle, Wharf and restaurants. Valet parking was the only negative, a little bit on the pricey side.
Genuine Hotels.com guest review
1 night romance trip Oct 10, 2015
Joselito
US
5.0 / 5Outstanding
"A bit surprised at the lack of attention to detail"
Long check in line, took over 25 minutes to get checked in. Bathroom was a bit under par. Handle on toilet broken, not what you would expect from the Westin. Snack bar had an item that was half eaten still sitting in it.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
Ruth
US
4.0 / 5Excellent
"All good except the front desk..."
The room and esp the shower were just great. Unfortunately, and I must say atypically, there was a very long line to check-in and out, only 2 people working the desk: and one of them kept letting something like VIPs stroll to the front of the line, basically flip all of us off who had been waiting for over 30 minutes, and stroll on...while the guy at the desk beamed and beamed: in effect, "yes, you little leppers can wait and wait." He was so way too pleased to be keeping us waiting and waiting... It was like a nice miniature of the caste system, and I will never ever stay there again.
Genuine Hotels.com guest review
1 night family trip Oct 8, 2015
A Traveler
US
4.0 / 5Excellent
"Overnight stay for Seahawks game"
Great hotel. Paid for ocean view, but was mostly blocked by bigger buildings. I was on the 18th floor, and I think there were 34 floors total. In the Westin defense they did allow me to check in early though. That was great because my plane was late, and I need to get ready to go to the Seahawks game.
Genuine Hotels.com guest review
1 night romance trip Oct 5, 2015
Matt
US
5.0 / 5Outstanding
"Weekend with the kids"
Had a great time!!! Would stay there again!
Genuine Hotels.com guest review
3 night family trip Oct 2, 2015
Steven
US
4.0 / 5Excellent
Nice hotel downtown.
Genuine Hotels.com guest review
2 night trip with friends Oct 3, 2015
Adam
US
5.0 / 5Outstanding
"Walkable Awesomeness in Seattle"
Was in town on a leg of a long road trip, spent two nights and was very comfortable. Westin is always a good choice for travel stays. Staff is rad and the space was super clean and comfortable. Crazy great views. The neighborhood is fantastic, we were able to walk to everything we wanted and needed. Great breakfast joint next door called Icon that has gluten free options (for those of us that need stuff like that). Also really appreciate that the Westin now has gluten free items marked on their room service menu.
Genuine Hotels.com guest review
2 night romance trip Oct 1, 2015
Jennifer
US
5.0 / 5Outstanding
"A day with my family."
Treated well, bathroom had some cleaning issues and toilet handle broken. Didn't expect that from this type of property.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
A Traveler
US
4.0 / 5Excellent
"Downtown Seattle Fun"
Great location in downtown Seattle. Took a rickshaw back to the hotel on a gorgeous October evening. Enjoyed the night view of the city from our room and the kids loved the pool!
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
Kristen
US
5.0 / 5Outstanding
"The Westin - Hotel with a view !"
The Westin is a great hotel and excellent location.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2015
James
US
5.0 / 5Outstanding
"Relaxing"
Stay cation. Quiet. Excellent desk and room service. We'll be back.
Genuine Hotels.com guest review
1 night romance trip Oct 2, 2015
Kathy
US
5.0 / 5Outstanding
"Romantic weekend"
wonderful!! Excellent location. Walking distance to all the sites in Seattle
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2015
Timothy
US
5.0 / 5Outstanding
"Weston rocks!"
Absolutely loved this place!
Genuine Hotels.com guest review
1 night family trip Sep 26, 2015
Frank
US
2.0 / 5Fair
"Poor hotel service- 3 hrs wait for room"
We arrived on time to a line of 30 people waiting to check in. Once we did check in they told us the room wasn't ready and would be a short wait. When I called 3 hrs later to see if the room was ready I was told it wasnt. Absolutely ridiculous! 6 hrs after people check out the room still wasn't ready! The only thing they did was offer us a room on a higher floor because we had been waiting so long. Why wasn't this room offered sooner? Especially when the guest notes from hotels.com told you we were they for a special occasion and we're active military. I wrote the hotel and left a yelp review and have yet to hear from the westin regarding our unfavorable experience.
Genuine Hotels.com guest review
1 night romance trip Sep 19, 2015
sarah
US
5.0 / 5Outstanding
"Super hotel"
Very accommodating staff and great location.
Genuine Hotels.com guest review
1 night family trip Sep 26, 2015
Mary
US
5.0 / 5Outstanding
"Seattle Westin is amazing."
Very accommodating.
Genuine Hotels.com guest review
1 night business trip Sep 25, 2015
Tonya K.
US
4.0 / 5Excellent
"Nice hotel close to center is Seattle"
One disappointment. The numbers in the elevator were unreadable. I had no idea which floor I was on. Other elevator companions complained as well. And no instructions on how to use the phone in the room. It took quite a while to figure how to reach front desk or how to set up a wake up call. Minor inconveniences, I know, but annoying nonetheless.
Genuine Expedia guest review
Other trip Sep 28, 2015
not business
US
3.0 / 5Good
"Good downtown location"
Room was ok next to suite so had to move the last night because of noise till4am took very long time to get new room fell I should have gotten a discount first room didn't have hot water
Genuine Expedia guest review
Other trip Sep 28, 2015
celebrated bd
US
5.0 / 5Outstanding
"Clean, Safe, and Near Everything"
One of the nicest hotel stays I've ever had. Wonderful showers, comfy beds, and plenty of room. A beautiful stay all around. Made my grim family business considerably more pleasant.
Genuine Hotels.com guest review
2 night trip with friends Sep 19, 2015
Lucia
US
5.0 / 5Outstanding
"2 days in Seattle"
Great view, nice room, close to everything. no issues.
Genuine Hotels.com guest review
2 night family trip Sep 18, 2015
Deana
US
5.0 / 5Outstanding
1st trip to Seattle. Location was great. Hotel very clean and friendly
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2015
Carolyn
US
3.0 / 5Good
"Convenient"
If you must arrive early, they will keep your luggage. However, room cleaning doesn't begin until 9am so you may have a long wait. No bathroom available without a key and no comfortable place to wait.
Genuine Expedia guest review
Other trip Sep 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Greg A"
The service was great,and the staff was very helpful.
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2015
A Traveler
US
4.0 / 5Excellent
"Beuatiful but impersonal, expensive wifi"
PRO: Great sized room, with lovely views if you pay for them. All the amenities we needed- rainshower, robes, ironing board, high end bedding, blow dryer- all in room. Hotel is in the perfect neighborhood to experience downtown Seattle. CONS: Silly busy, with long lines at the check-in and check out, and no hope of early check in for a weekend stay. WiFi was very expensive, and although you could connect up to 5 devices for the daily charge, it was as slow as most hotel's free wifi (there was no free wifi option)
Genuine Hotels.com guest review
2 night romance trip Sep 18, 2015
Britt
US
4.0 / 5Excellent
Good hotel, great location, walking to shops and Pike Place Market. You can also take the monorail to Space Needle. Just be prepare to pay $52/day for parking.
Genuine Hotels.com guest review
2 night business trip Sep 17, 2015
Binh
US
3.0 / 5Good
"Check-in slow, tower creaky in wind"
Check-in was slow due to rooms not being cleaned on time. After close to an hour, I had to come back and ask when our room would be ready...magically a room appeared. The room was decent and very clean. However, the room ended up creaking so bad, all night long due to wind, that I didn't get more than an hour of sleep until after it was already light out and the wind had settled.
Genuine Expedia guest review
Other trip Sep 21, 2015
JE
US
4.0 / 5Excellent
"Small charges when paying a lot already"
The fact that that we had to pay for a standard wifi connection in 2015 was UNACCEPTABLE !! And if you opened the refrig to refrigerate your own items - charge was $7 --Only one in room unless you called for a "regular refrig" -- was also unacceptable Small stuff but will not stay there again !
Genuine Expedia guest review
Other trip Sep 21, 2015
Eileen
US
4.0 / 5Excellent
"Nice Hotel"
This is a very nice hotel in a great location! We were treated very well by the front desk clerk and would stay at this hotel again!
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2015
Dennis
US
4.0 / 5Excellent
"Great Hotel"
We stayed here for one night, had a great view, enjoyed the comfy beds, loved how close the hotel was to everything. The only negative thing I would mention was that the front desk girl was very rude. Rude to the extreme. I don't know if it was a bad day or what but I have a suspicion she just has a bad attitude. Other than that, it was great!
Genuine Hotels.com guest review
1 night romance trip Sep 14, 2015
Jasmin
US
4.0 / 5Excellent
"Free Coffee Would Be Nice"
Excellent staff. They were very crowded and understaffed so we couldn't get breakfast or even coffee on Sunday morning without a long wait.
Genuine Hotels.com guest review
1 night trip with friends Sep 12, 2015
Julie
US
3.0 / 5Good
We were there for a family trip. The location was good, easy to get around the city from the hotel. The hotel was very busy and check in took a long time. Our room was not ready and they asked us to leave our luggage with the bellman. The line for the bell desk was VERY long. The process was exhausting after travel. There is no business center and that made planning for sightseeing difficult. There is no breakfast and that was a huge disappointment for such an expensive hotel. The pool in nice and the kids enjoyed it.
Genuine Hotels.com guest review
1 night family trip Sep 5, 2015
Jay
US
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