"Close to SEATAC if you have an early flight"
Clean older hotel close to the airport. The hotel does need a make over. Air conditioning not working when we checked in so we were given rooms away from the afternoon sun. Nice room size for a family of 4 - got a room at the end of the hall so the bathroom was quite large. Although hotel was clean, it is showing its age.Genuine Expedia guest review
"Don't wast your $."
Room was conneted to the naighboring room with only a thin door not a double thick door like most hotels I could hear that room watching tv at 3am and I could tell it was not loud our rooms felt like we were one room. No ac are you kidding me. There was a portable air filter in the room plugged in as a fan the room was. Hot humid and very uncomterball. […] Would never stay there again this hotel even cost more then others I would recommended saving your money and going some where else. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Seattle Airport Thank you for your review of our property. We take both positive and negative feedback very seriously. Please accept my sincerest apologies for the noise disruption during your stay. Our property is older and has a bit of personality, so sound does tend to travel a bit further. Our A/C system malfunctioned unexpectedly so I understand your frustration. Our new A/C system is up and running and we do hope you will give our property another chance. Best Regards, Melissa Sales Admin Associate Red Lion Hotel Seattle Airport
"Convenient and efficient"
Excellent shuttle to and from Sea-Tac; courteous, knowledgeable, and friendly staff. Room was clean and beds were comfortable. Nice coffee shop across the parking lot.Genuine Hotels.com guest review
Hotel was ok, Its old. Bathroom was old. Hot water required quite a long wait at the sink. No counter space for getting ready in the morning. Bed was comfy and the room was large. Elevator noises made you wonder if you were going to make it to your floor but it worked. Not bad for the price, but nothing fancy.Genuine Expedia guest review
"Great location for catching an early flight"
My husband and I had to catch an early flight and decided to stay at Red Lion. We think the location is great because we returned the car early and was able to just walk across the street from the terminal to get back to the hotel. Also, it was fairly close to the light rail and we took that to downtown Seattle for dinner. Very convenient! Room was […] clean and the bed was very comfortable. The staff at the front desk was very friendly and helpful. She was also being honest about the A/C repair and put us in a room that wasn't facing the sun. We had no issue of being hot or anything. The room was quite cool even without A/C. Read moreGenuine Expedia guest review
The hotel best asset is its location to the airport (right across the street). The hotel is old (and feels old). The air conditioning was broken on the particularly evening I stayed there. Thankfully, I arrived late and left early so the breeze through an open window was adequate. If you're looking for a place to sleep for a few hours before a flight […] its okay. If you're going to be there for any amount of time, there may be better alternatives. Read moreGenuine Hotels.com guest review
Since I was only passing through, there was little time for me at the hotel. It was very convenient and clean. I would stay there again for the same reasons. Thank you.Genuine Hotels.com guest review
"Awesome location next to Airport"
My hotel stay was very nice. The beds were comfortable and the staff was very friendly. The beds smelled like sweat though. It was gross. Also, don't go to the restaurant next door, not sure how affiliated it is with the hotel, but it is terrible. Service was slow, the dishes were dirty and the food was terrible.Genuine Hotels.com guest review
The bed linens smelled like sweaty men, the room was not cool enough and they charged me for extras that I didn't use. I called yesterday to speak to someone and they have not called me back. I am going to give them the same review anywhere I can. I was very disappointed for a room that very expensive. Regards, Connie SmithhartGenuine Hotels.com guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review of our property. We take positive and negative feedback very seriously. My sincerest apologies for your experience while stay at our hotel. We hold our customer service standards at an impeccable level and we do apologize for the air conditioning being out of service. Our offices were hot as well, so I understand your frustration. Please now that our Rooms Manager will be notified of your housekeeping concern and we will have our Accounting department contact you to discuss the dispute of charges. Our A/C system is up and running again and we do hope that you will give our property another chance the next time you are in the Seattle area. Best Regards, Melissa Sales Admin Associate Red Lion Hotel Seattle Airport
"Lack of air conditioning"
The air conditioning wasn't working. Hotel staff were helpful in accessing a fan and opening a window so the room would be cool for the evening. Everything was fine with the exception of being able to hear outside noises like a dog barking in the parking lot below (in a camper trailer) most of the night. Also, planes taking off didn't help my much needed […] sleep. I'm certain things would have been better if the air conditioning was operable and the window was closed. Read moreGenuine Expedia guest review
"More problems with keys"
For the second time we have stayed at this hotel, the keys to the room and the exercise room did not work. During this stay, we got four different pairs of keys and none of them worked unless we used them repeatedly. The front desk people always responded promptly by issuing new keys and in all other ways the hotel was very nice.Genuine Hotels.com guest review
"great for airport overnights"
works well for late arriving flights and business the next day. constant shuttle to and from airport is really convenient. Link light rail easy to access from airport. Free internet...coffee shop serves espresso drinks.Genuine Hotels.com guest review
clean large room , very close to airportGenuine Hotels.com guest review
It was only an overnight stay, but comfortable and relaxing. Especially like the nearness to the airport and the ability to park our car for a week.Genuine Hotels.com guest review
"Great location - AC not working during our stay"
Fantastic location. A 10-15 minute walk to the LINK light rail station at the airport. From there, you can ride to the downtown (fish market) area. AC was not working during our stay, and it was a little uncomfortable the first night. They provided a fan. Friendly and responsive staff.Genuine Hotels.com guest review
fineGenuine Hotels.com guest review
"Very close to airport"
This hotel was easily accessible from airport, affordable, clean, and comfortable.Genuine Expedia guest review
The airport was across the street, so I walked to the terminal to catch my 6:00 a.m. flight.Genuine Hotels.com guest review
"comfortable, nice for the price"
The room itself was clean, quiet, and adequate for all of our needs for one night. The hotel's hallways were very much in need of repair--cracked ceilings of mismatched heights, old, worn carpet, etc. Very small bathroom. Quite comfortable bed and pillows. It was difficult to control the temperature in the room--we were glad the windows could actually […] open! Read moreGenuine Expedia guest review
"Get AC system working correctly"
It's not ok to tell guests to open the window to cool rooms down next to an airport. The AC system needs to work and be adjustable by guests in their room on demand/as needed.Genuine Hotels.com guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review. I do apologize for our Air Conditioning system not working properly during your stay with us. Our offices were warm as well, so I understand your frustration. Our Air Conditioning malfunctioned unexpectedly and will be up and running soon. We do hold our property to the highest customer service standards are working diligently to ensure this event will not happen again. We do hope you will give us a second chance when you are in the Seattle area. Best Regards, Melissa R, Sales Admin Associate
"it was just one night"
We booked this hotel based on the reviews, price, and proximity to the airport. This hotel tried, but just didn't come close. There was no problem checking in, but there was no air conditioning. The hotel did provide a fan which helped some. The noise from neighbors was apparent from check until check out. It was especially obvious when our next door […] neighbors began to fight. Every word could be heard through the paper thin walls. The police had to be called twice! While it wasn't the fault of the hotel and the manager tried to handle the situation was scary. Really scary. The valet service to the airport was great. Would not stay there again. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review of our property. We take positive and negative feedback very seriously. My apologies for less than ideal stay with us. I can only imagine how scary and unnerving your hotel stay was with law enforcement being called twice next door. I am happy to hear that the Front Desk provided a fan. Our Air Conditioning system unexpectedly malfunctioned and at this time has been repaired. Although that is not a typical day at Red Lion Hotel Seattle Airport, I do truly apologize for your inconvenience. Best Regards, Melissa R, Sales Admin Associate
"AC not working."
Was told after we asked why room was so hot. AC was out. Told by management that according to him temperature was just fine. Did move us to a cooler room. Was cooler the next morning when we left.Genuine Expedia guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review. We take both positive and negative feedback very seriously. I truly apologize for your experience with our air conditioning being out of service. I am happy to hear that our front desk staff was able to move you to a cooler room. Our air conditioning system is under repair and will be functioning properly soon. We hope you do stay with us when you are in the Seattle area again. Best Regards, Melissa R Sales Admin Associate
"Very convenient to Seatac airport"
Hotel was in the process of fixing air conditioning. Although we were loaned a fan for our room, the room was uncomfortably hot, even with a window open.Genuine Hotels.com guest review
"Nice hotel - annoying parking fees & limited space"
Nice 3 star hotel right next to the airport entrance. Beware that parking in the hotel is $11 a night - and note that its basically connected to an airport parking service, which causes limited space around the building to park. All in all a nice hotel, but just note the parking issues.Genuine Hotels.com guest review
I HAD A COMFORTABLE STAY. THE HOTEL SHOULD ADD CLOSET DOORS. LOOKS TACKEY WITHOUT THEM.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
Bathrooms have no towel racks near the sink. No A/C. Older. Needs reno. Bathroom very large.Genuine Hotels.com guest review
"Broken Air Conditioning, No Pool, No Shampoo..."
there is no coffee in the lobby, so you have to go to the restaurant next door or make coffee in your room. The restaurant is pretty good, but expensive. We spent $110 for a family of 4. Also, the gym is pretty shabby and the only Elliptical is broken and there are no weights. Would not stay here again, mostly because the room was really hot and there […] are better options in the area. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review. We take both positive and negative feedback very seriously. I do want to truly apologize for our Air Conditioning not working. Our offices are warm as well, so I do understand your frustration. Our Air Conditioning system is soon to be undergoing repair and will be up and running in the near future. Tully's offers a wonderful assortment of coffees and teas. I hope you were able to enjoy their friendly service and beverages. Due to ADA regulations, our outdoor pool is no longer in service. Our property is older and has a bit of "personality." We do apologize for your less than ideal experience with the A/C being out of service and hope you would give us another chance next time you are in the Seattle area. Best Regards, Melissa R, Sales Admin Associate
If you plan on staying one or two nights and need a place near the airport this hotel is a good option. Staff is friendly, the A/C wasn't working but they did provide a fan. That was the only issue, luckily the weather was quite cool so it wasn't a major inconvenience. I would stay here again.Genuine Hotels.com guest review
Bad reviews because how the hotel handled issue of no A/C. Should have gotten a prorated discount on the rooms due to hotel not having air conditioning & having to open the windows for air flow. Let's think about this... Open window across from airport.... not a good ideaGenuine Hotels.com guest review
Was very happy, room comfortable, nice bath, liked the view, check in very qiuck and friendly resturant right outside of hotel doorGenuine Expedia guest review
"Tired and room had no air conditioning"
Confusion about the shuttle to the hotel that could've been explained more explicitly . Number 2: there was no air conditioning which we didn't find out about until arrival which was was shortly before midnight . However, the hotel agree to a refund. What would be our true options after a 12 hour plane ride and it being almost 12 midnight?Genuine Hotels.com guest review
"Lots of Hallway Traffic"
Until about 2 am, there was lots of activity in the hallway and neighboring rooms, e.g., walking up and down the hall, dogs whimpering about being left behind, showers, etc. About 3 am, activity in neighboring rooms started...showering...people getting ready to fly out, is my guess. The roof was being repaired, so outside our room's window was a big […] dumpster and hot tar applicator...we had to keep the window closed because of the smell of tar. For more than $100, I expected quiet and a bit more quality. Then, because we were just staying for one night "park and fly" customers, we were charged $11 for parking, which was not advertised or expected. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review. We take both positive and negative feedback very seriously. I am sorry to hear that you experienced a large volume of noise interruption during your stay. Our hotel is an older property and has a bit of personality. Our property did undergo roof construction during your stay. Although there is never a good time to repair a roof, we understand your concern and inconvenience you experienced. Our parking fee is advertised on our website and is fairly priced for the SEATAC area. We do hope you give us another chance when you are in the area. Best Regards, Melissa R, Sales Admin Associate
"Clean, Comfortable, Easy Access to Lightrail"
This is a great hotel with super easy access to the airport and the lightrail (both within easy walking distance). There's a coffee shop and restaurant/bar steps away from the front door. The shuttle is always running and the staff is very friendly and accommodating. The room itself was very clean and the bed was very comfortable. It was a little hard […] to get the temperature of the room adjusted just right but everything else was perfect. Read moreGenuine Hotels.com guest review
"Comfortable bed and quick shuttle to airport"
Bed and pillows were comfortable. Great shower and towels. The airport shuttle came frequently so we arrived in plenty of time. There is no restaurant in the hotel, but there is a grille right next door.Genuine Hotels.com guest review
The best feature is that it is in walking distance to SEATAC during good weather. I stay there frequently because of the price and proximity; however, I have had difficulty with bathroom fixtures and lack of maintenance in the plumbing. At least this time the elevators worked.Genuine Hotels.com guest review
"Convenient and clean"
Had a great stay and would go there again. Nice bedding. Hotel staff went above and beyond to get me early checkin.Genuine Expedia guest review
"Gets the job done"
Great for a place to crash before an early flight as it is right next to the airport and has 24 hour shuttle service to your airline.Genuine Hotels.com guest review
"Great Hotel!! Excellent location!"
Easy check-in, comfortable beds, and quiet rooms.Genuine Expedia guest review
"Nice hotel. Close to SEATAC airport."
I got a very large room with 2 queen beds. My kids had enough place in the room to run around and not bump into beds or furniture.Genuine Expedia guest review
Booked an overnight stay between flights. We checked in after a long, late flight and went straight away tot he room. It was hot, but we assumed that the air just wasn't circulating. Turned on the unit and went for a quick dinner. Got back after dinner, but their was no change in the room temp. It was stifling. Front desk told us that the air conditioning […] in the hotel was out and they weren't sure when it would be fixed. Said they would bring us a fan. After three more calls to the front desk, they finally delivered the fan at 1 in the morning. I would have sympathized with the hotel and front desk staff if the air had just gone out but we found out, from another guest that the hotel had been without air conditioning for three days! They should have informed us when we checked in. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review of our property. We take feedback, both positive and negative, very seriously. After long day of traveling, I can imagine how tired and frustrated you were to find that your air conditioning was not working. It is unfortunate timing for our central air conditioning system to stop functioning. Our offices were quite hot and uncomfortable as well, so I understand your discomfort level. Our Air conditioning system is in the process of being repaired and construction to our roof will be completed soon. I am happy to hear that you were able to get a fan for your room, but we understand that having proper Air Conditioning is a must and our hotel staff is working diligently on getting the problem fixed in a timely fashion. We do hope you will give our property another chance next time you are in the Seattle area. Best Regards, Melissa R Sales Admin Associate
The hotel was being renovated. I was assigned a room on the top floor when there was roof work being performed. There was no AC working in the room - I was told that it was on a central system so it couldn't be adjusted. The room was no kidding 85 degrees! The hotel room also had a smell related to the construction work that was objectionable.Genuine Expedia guest review
Response by Red Lion Hotel Seattle Airport Thank you for taking the time to write a review. We take positive and negative feedback very seriously. We do apologize for the inconvenience of our property renovation and unforeseen air conditioning issues. Our offices were stifling as well from the unusual heat wave in Seattle during your visit. I completely understand your discomfort level and frustration. We value each and every guest with their concerns to ensure a comfortable and enjoyable stay. Our engineering staff is working diligently to make repairs and we do hope you visit us again during a future visit to the Seattle area. Best Regards, Melissa R Sales Admin Associate
this is really nice hotel compare to radisson next to it.Genuine Hotels.com guest review
"Needs cleaning up."
The Seatac Red Lion looks a little rundown. We were particularly dismayed to open our second floor window and get a blast of odors from the buildi g's laundry. The hotel shares its front entry way with an airport parking company, which is busy and makes it difficult to drop off baggage at the front entrance. The proximity to the airport is a plus but […] this place needs a refreshing renovation. Read moreGenuine Hotels.com guest review
"convenient if you have a flight"
People were very friendly and accommodating. We liked the convenience of the restaurant next door and their food was good. The service at the restaurant is excellent and very quick with your order. Prices good there too.Genuine Hotels.com guest review
Acceptable airport hotelGenuine Hotels.com guest review
The is good and the staff was fine for an airport hotel. Rooms are quiet with acoustic glass. But this old girl needs a soft renovation and interior face lift. Carpet is very worn and corridors need brightening as do the rooms.Genuine Hotels.com guest review
"Good Value, Quiet, and Convenient"
It's very close to the Doubletree hotel, which is where my event was. The room was comfortable and had adequate amenities. The refrigerator was small, with just enough space for the snacks we brought. The coffee was not very good quality, so we went next door to Tully's each morning. The hotel is quiet and in pretty good condition. It's not fancy, but […] everything is adequate and clean. We had an issue with our room door or the card keys in that we had to keep trying about a dozen times in a row just to get our door to unlock. We went downstairs and exchanged keys at the front desk, but the new keys were just as problematic. The staff was very pleasant and it was easy to find someone to help us anytime. We'd have no problem with staying there again. Read moreGenuine Hotels.com guest review
I arrived well before check in and the staff were kind enough to get me into a room so that I could make myself presentable before an important meeting. (A plane ride doesn't do a business suit much good). The staff of the shuttle service were equally helpful and the shuttle is avalable 24hrs. I found the room to be spaceous and clean and the bed very […] confortable. Even though the airport is directly across the street the room was wonderfully quiet, I slept like a log. The location was great for my quick business trip. I would reccomend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Close to airport"
Close to airport with a shuttle. Resterant was also close and the food was goodGenuine Expedia guest review
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