Wonderful time at Sheraton! Excellent service and location. Gingerbread house show was amazing.Genuine Hotels.com guest review
"Great, as usual"
My favorite hotel in downtown SeattleGenuine Hotels.com guest review
Friendly staff and convenient location - who could ask for more?!Genuine Hotels.com guest review
"visit to Seattle"
It was very nice. I never could adjust the TV volume and that is the only issue.Genuine Hotels.com guest review
"Got charged for an uneaten snack! (warning!)"
I stayed in this hotel with my girlfriend for 4 nights, after we left, I received a bill for a room snack i never eaten! I called the hotel once on Friday, and the "business office" was closed. I called on Monday, and again no answer, so I left a message to call/email me in 2 days! I received a fake email, which supposedly gave me a refund and my balance […] is zero! obviously by that time my credit card charge went through! But now that I am writing this, no money has been refunded to my bank account (7 days later). I am an SPG memeber, and all I have to say, do not get fooled by SPG membership or the Sheraton name, looks like these guys making their millions by charging false money on our credit cards! Check you credit card charge after you leave people! Read moreGenuine Hotels.com guest review
Nice staff. Short walk to Pike's Market. Bathroom location within room was odd, but overall nice room and comfortable bed. Would return again.Genuine Hotels.com guest review
Did a little holiday trip to Seattle. Loved the location, The service was great except for having to wait for a bag of tea for 15 minutes. Other than that the room was big the beds were comfy the view was amazing. Friendly staff. The pool was great, a little crouded at times but it was good.Genuine Hotels.com guest review
"way too expensive"
90% of our stay was perfect. The part I had a hard time with was the extra charge for internet and $50 a night parking! Yes you can park yourself for $20 a night! Room service prices were way over priced.Genuine Hotels.com guest review
Hotel was very clean. Room nice and clean as well. It took a solid 20 minutes to get checked in which was aggravating. The restaurant food was unsatisfying and would not recommend. The gym and fitness center was top notch for a hotel. No hot tub with the pool and pool was heavily chlorinated. I didn't notice when checking in that I reserved double beds, […] while I'm use to queens being the industry standard. All in all I will probably stay here again if staying in Seattle. Read moreGenuine Hotels.com guest review
"bad valet and bell hop"
The biggest issue we had was the bell hop when we checked out and the valet who got our car. The bell hop argued with my husband, which is unacceptable. And the valet climbed out of my car and stood there holding my keys out when i reached for the keys he didnt hand them, he stood there giving dirty looks, i finally had to step towards him and take […] my keys where he made a disgusted face and asked if this was my car, i said yes, and then he asked for my blue slip with attitude. Ive never been stared at with such disgust for wanting my car keys. I get he wanted the slip but i thought my husband who had it had given it to the bell hop and all it would have taken him is to politely asl for it. Now onto the room, if you are staying here and you want a good pillow bring it with you. I slept with three of their pillows and they were still flat and deflated., Read moreGenuine Hotels.com guest review
"Perfect for the weekend"
We stayed for three nights and it was exactly what we needed - comfortable room and close to pike's place market.Genuine Hotels.com guest review
"Great location for walking everywhere"
Great location. Rented 4 rooms for family and all enjoyed it.Genuine Hotels.com guest review
Very convenient location for shopping and eating and staff was friendly and accommodating. I liked the workout area too. No free wifi in room but only in hotel lobby's.Genuine Hotels.com guest review
"Good downtown hotel"
Great location in downtown. Lobby and amenities are great. Only problem is TV remote didn't have batteries and after over an hour of waiting for someone to bring some up I gave up and went to bed. Other than that it was a pleasant stay.Genuine Hotels.com guest review
"Where's the hospitality?"
Less than ideal hospitality.Genuine Hotels.com guest review
"We will be beack"
Great hotleGenuine Hotels.com guest review
In town for Seahawks game. Good location downtown, comfortable room and friendly , helpful staff. Reasonable price.Genuine Hotels.com guest review
"Beautiful hotel close to everything."
I liked the ambience if this hotel. It is beautiful, clean and conveniently located in the downtown area.Genuine Hotels.com guest review
Stayed one night with a nursing colleague while we attended a 2 day conference so we didn't have to drive in each day and could enjoy an evening in the city. Our room was very comfortable and clean with nice armchairs to relax in. We even had a bit of a view. The valet guys were great with promptly bringing our car and giving directions to places we […] wanted to go. I would not hesitate to stay here again. I just wish hotels like this would give you free Wi-Fi. I think it's ridiculous that I can stay outside a city center,pay 1/2 or less and get free Wi-Fi but any place in the downtown areas charges for it. Read moreGenuine Hotels.com guest review
"Great time in Seattle"
The beds were awesome i did not want to leave . Room was cleaned perfectley everyday , it was close to everything . 40 dollar cab ride to airport 10 dollar cab ride to century link field .must go to 88 keys piano bar after a game place was greatGenuine Hotels.com guest review
"One of the nicest hotels i've stayed in!"
Amazing!!!Genuine Hotels.com guest review
There were bugs in the blankets. We immediately removed the sheets and had to shake off the entire bed. If it wasn't 4am in the morning, we would've complained to management however, it was so late and we were so tired that we just needed to sleep. I can't believe that the Sheraton has bugs in the sheets and beds! Gross!Genuine Hotels.com guest review
"worst hotel experience of my life"
Horrible. The loudest hotel I have ever been in. I had to leave early to get away from the noise.Genuine Hotels.com guest review
"Great for games"
I went for a Seahawks game and it was great. The staff is helpful and it is centrally located to everything in downtown Seattle. The pool is nice and the club Lounge was very convenient.Genuine Hotels.com guest review
Convenient location. Helpful concierge.Genuine Hotels.com guest review
My boyfriend and I stayed here while visiting a friend who lives in the city. It was a wonderful experience filled with great hospitality, nice amenities, and relaxing comforts. I have nothing to complain about, except I wish we could stay longer. The gym and the pool were great as well. I would recommend this hotel. It is near all the attractions as […] well as the Light Rail for commuting around the area and to the airport. Read moreGenuine Hotels.com guest review
"Awesome location with great service"
You are in a great location that was both safe and in the heart of the city. The staff was very helpful in getting reservations for dinner to directions. We elected to get hotel "money" instead of room service and that was a total bonus. Absolutely would stay here again.Genuine Hotels.com guest review
The bed was very uncomfortable, everything was very over pricedGenuine Hotels.com guest review
Such a perfect location if you want to have access to all of the downtown stores. Always stay here!Genuine Expedia guest review
Home comfort. Very very nice loby and perfect location in downtown Seattle.Genuine Expedia guest review
"nice stay in seattle"
generally speaking a decent place to stay, very good location, but no normal restaurant lounge just a grab n' go and a too upscale french restaurant which was empty due to lack of continental breakfastGenuine Hotels.com guest review
"great downtown location"
close to all major sights and local transitGenuine Hotels.com guest review
"LOVELY ROOM, GREAT VIEWS OF DOWNTOWN SEATTLE"
i loved every minute of my stay...super nice rooms, great beds, and a great location. i will definitely make this my go-to hotel when i visit seattle.Genuine Expedia guest review
"Perfect downtown location in Seattle!"
We had a wonderful time there, very comfortable and spoiling on the Club floor. Loved the room and club accommodations.Genuine Expedia guest review
"Good location but mediocre at best"
I was staying at the hotel for a number of days. The cleaning crew never vacummed the halls because I literally would see the same debris or trash on the floor of main thorough fares and elevator banks. Also the concierge only knows what the promotional maps displays. I really wanted some unique restaurant recommendations but was at a loss. (Yelp came […] in handy) After staying at the hotel for 5 days, i needed a little more time then the regular late checkout. The front desk was rude and nasty in response. Read moreGenuine Hotels.com guest review
"Beautiful, perfect location, tiny bathroom!"
The hotel itself is located in the best possible area if you want to explore Downtown Seattle. Pike's Place is 5 short blocks away, and you have quick and easy access to the monorail. The hotel lobby is very elegant and classy with comfortable chairs, warm colors, and encased glass sculptures. The staff was very friendly, whether you need help hailing […] a cab or need the Bell Desk attendants to hold on to your luggage. The room itself was very nice, but didn't quite live up the expectations set from the beautiful lobby. The bed wasn't particularly comfortable, for example. The mattress was a bit firmer than I would usually like, and it didn't feel like there was a pillow top. That in itself is forgivable but the comforter/duvet was so loud! Every time either I or my partner would move in the bed, the sheets were very loud and crunchy. He remarked it was like "sleeping in a paper bag." The other disappointment was that the bathroom was very small, probably one of the smallest bathrooms I've ever seen. The water pressure from the shower head was nil, so much so that the towel rack is actually inside the shower. They do not include many toiletries at all, just the bare minimum of bar soap, shampoo, conditioner and body lotion. I've come to expect things like a shower cap and Q-tips at least. After a day in the rain, I would hope to have a luxurious shower but that was not the case here. All in all, I would stay here again because the location for this price. Read moreGenuine Expedia guest review
Great. Good location, close to the light-link rail station. Just a few minutes from Pike's Market.Genuine Expedia guest review
"Conveniently located in the heart of downtown!"
Stayed Fri-Sun (10/10/14 to 10/12/14). It is money well spent! This hotel is located in the middle of sights in downtown Seattle. The staff was friendly and courteous. The room was clean. The room service food was great. We would stay here again!Genuine Expedia guest review
"We loved it!"
Great place to stay in Seattle, close to shopping, transportation and Pike Place. We will be back again in a couple of months.Genuine Hotels.com guest review
"Great downtown location"
Great location good hospitalityGenuine Hotels.com guest review
"Great place to stay"
Great hotel! Location, staff amenities and price were perfect. I have zero complaints about this hotel and will definitely stay here again.Genuine Hotels.com guest review
"not worth all the costs"
We paid $200 per night which is understandable for where it's located and being the Sheraton...but we had to pay $46 each night for parking there, no fridge or microwave in the room, wi-fi was $11 per day, no continental breakfast, room service was insanely expensive. We loved all the staff...very friendly and very helpful but after $200 per night we […] expected parking, wi-fi and breakfast to be included and for a hotel like that a fridge and microwave should be in the rooms Read moreGenuine Expedia guest review
"Great location, great room"
We stayed on the 28th floor and the view was great. Room was comfortable and clean. The bed was AMAZING. Only complaint was that they had a line for preferred guests and a line for regular. The preferred guests got to cut everyone in the regular line even though they had their own area. It was a little annoying because we waited forever to check in. […] But the hotel stay was fantastic other than that. Read moreGenuine Expedia guest review
"Excellent hotel and location"
The hotel location was great, in walking distance to Pike's Market, shopping, convention center, movies and restaurants. Good customer service, excellent restaurant on premises, great swimming pool and fitness center with a great view. The room service delivery charges were pricey, thats the only negative i experienced. I will definitely rebook when […] i return to Seattle! Read moreGenuine Hotels.com guest review
"Great hotel in the middle of everything!"
Great staff, comfortable rooms. We enjoy staying here at any time of year if all we need is a room. Don't count on good food or a fun pool. Room service is speedy, courteous, WAY overpriced, and tastes terrible. Bleh. The pool is Freezing. Seriously. With two kids, the pool has always been a sweet feature. But since they tiled over the hot tub and turned […] off the heat, it is no fun at all. And why are they charging for wifi? Sheraton has been our go to place for 15 years. But the perks are gone, so we'll find a new place for family fun. If we just need any old room, it's still ok. Read moreGenuine Expedia guest review
"Best if you are affluent"
Stayed to attend a conference at convention center. Convenient location but WAY over priced (unless you are not worried about a budget.) Be aware that you will pay extra for EVERYTHING. Self park was $30 more, valet is $50, internet was $10 more and didn't work. Vending machine snacks are conveniently located in a basket in the room and the mini frig/ETOH […] is locked. Room service carries a $4 delivry fee and they add in the tip on top. Clean and comfortable but not worth the price. If parking during rush hour it takes almost 30 min to go 2 blocks to unmarked parking garage. Come prepared. Read moreGenuine Hotels.com guest review
"Great night sleep"
Wonderful beds, plenty of space in the rood, nice shower, spendy but tasty room service. Will definitely stay here again if we can afford it. Pretty high rates and parking fees. We parked down a few blocks at a garage and saved some but it's not very convenient if you want to go somewhere.Genuine Hotels.com guest review
"Girls Trip : )"
Our trip was great!!! Wonderful hotel and staff. We were close to shops and a great comedy club : ) cant wait to stay again : )Genuine Hotels.com guest review
Great location, great peopleGenuine Hotels.com guest review
Pros: clean room and nice hotel; big bathroom; free water bottles and coffee in room; GREAT LOCATION; Super close to Pike Place and can walk to the space needle if your up for a beautiful walk (weather permitting); Cons: no free wifi in room (but wifi in lobby is free); It is a business hotel so if you don't like events going on at your hotel you would […] like this one. I didn't care about that at all so it was nice. Read moreGenuine Hotels.com guest review
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