All hotels in Seattle, Washington, United States of America
1 room, 2 adults
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1400 6th Ave, Seattle, WA, 98101, United States of America, ‏‎855-239-9480
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4.3 / 5Excellent

Score breakdown (from 1,966 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.7
4.0 / 5Excellent
"Easter weekend getaway."
We had issues after checking in with security deposits, which was fixed but not without some aggressive pushing on my part followed with sincere apologies from both parties. Also, we had a very rude interaction with whom we assume to have been the manager of the bellman area. Perhaps he was tired from all the younger guests that weekend or maybe he stayed up all night. But, when we inquired about a sign we'd seen posted around the lobby in regards to a luggage holding area, he gave us short and curt replies that didn't at all answer any of our questions. We also witnessed him do the same to a couple other guests asking the same questions on different occasions throughout the day. I wrote a comments/concerns card and gave that to the front desk upon checking out. They apologized on his behalf which was nice but didn't quite make up for having been treated so rudely.
Genuine Hotels.com guest review
3 night trip with friends Apr 2, 2015
A Traveler
US
4.0 / 5Excellent
"A response to an issue speaks volumes."
You can tell more about a hotel from how they respond to an issue than anything else. We called to assure our room would be serviced while we were away for the day. When we returned after midnight, it had been missed. A quick call to ask why resulted in an immediate apology, an offer to service right away (we declined), towels delivered in under 3 minutes and a very nice free breakfast added to the apology. Things happen so I wasn't completely upset so the response was more than I would have asked. This goes a long way to ensuring I will stay here again. Thank you.
Genuine Hotels.com guest review
2 night business trip May 15, 2015
Greg
US
4.0 / 5Excellent
"nice and clean"
Very nice hotel. Must have been recently renovated. Clean room and bathroom. Quality bedding and towels. Friendly staff and helpful concierge. Good quality coffee in room. Unfortunately no microwave or fridge. Well there was a mini bar fridge but we had to get the key and take some drinks out to use it.overall great hotel
Genuine Hotels.com guest review
4 night trip with friends May 14, 2015
A Traveler
US
4.0 / 5Excellent
"negatives of this hotel"
The reason I did not give hotel higher marks was because there was no fridge in room.also you had to pay to use Internet and top sheet was too small to tuck into bed so wouldn't stay on right.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay ,great place e for a getaway"
The perfect location. Instead e everything. Great views of the city. Helpful and warm staff.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Jaymee
US
4.0 / 5Excellent
"Central Location"
I chose this hotel because we were going to a ball game and thought it would be a good location between Pike St. Market and the ball field. We also took the train to Seattle and intended to walk to everything. It was a little further than we expected to and from the ball field so we tried to get a cab to the game and was told no by the cabby's because it was too busy :(
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
US
3.0 / 5Good
"Meh"
We have stayed here several times over the years. For some reason I was frustrated this time because of the high room rate, had to pay more for wifi, parking there was an Anime convention...just felt taken advantage of this trip.
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Location!"
Hotel was clean and comfortable, staff was very friendly and the location was perfect! Walking distance to many restaurants and shopping, Pike Place just a few blocks down.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
4.0 / 5Excellent
"getaway"
it was only for one night but we had a wonderful time and loved the location and the room was very quiet and comfortable
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasant, restful stay"
Room was in great condition. They allow 5 devices for the wireless fee and since I normally have 4 devices, that was a plus. Elevators were fast rarely involved any wait. People were friendly and helpful.
Genuine Hotels.com guest review
1 night business trip May 3, 2015
Robert
US
4.0 / 5Excellent
"long weekend"
$50 a day to park with the valet.
Genuine Hotels.com guest review
2 night romance trip May 3, 2015
James
US
3.0 / 5Good
"overall the hotel was great, but the bed was very"
overall the hotel was great, but the bed was very uncomfortable.
Genuine Hotels.com guest review
2 night romance trip May 3, 2015
george
US
5.0 / 5Outstanding
"Great Hotel"
Perfect location for everything in Seattle. Right near the fashion shopping for my Wife (including Barney's NY and Nordstroms), 6 streets away from Pike's Place Market, and 3 from the monorail to the Space Needle area. Beautiful hotel. Valet was $50/night, but you can self park at an outside garage for $30/night. We opted for the hotel valet because of the little ones, and the service was quick.
Genuine Hotels.com guest review
2 night family trip May 3, 2015
Nicholas
US
5.0 / 5Outstanding
"Great Seattle location"
Seattle Sheraton is a very nice large chain hotel in an interesting walking neighborhood. Only drawback was that several employees were not all that informed about area - ie: where is the nearest Starbucks? We were told that Starbucks are not open on Sunday - found one open across the street! Also received incorrect info re restaurants in area other than the hotel.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Patricia
US
5.0 / 5Outstanding
"a little sun"
very nice hotel and price, I booked through hotels.com
Genuine Hotels.com guest review
3 night business trip Apr 29, 2015
doug
US
4.0 / 5Excellent
"Nice hotel, good price, extras run-up the cost"
Love the pool. They charge $15/day for internet access and $30/day to self-park off-site and $50/day for on-site valet parking.
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
A Traveler
US
4.0 / 5Excellent
"Be careful on auto-fill dates"
My reservation was done in error. I arrived a day earlier than my reservation time frame. They didn't have a room so I had to go to a different hotel for one night and then return the following day. Had to pay an extra night's room rate.
Genuine Hotels.com guest review
4 night business trip Apr 21, 2015
Karen
US
5.0 / 5Outstanding
"Nice location friendly staff and spacious rooms"
I love that they have a FedEx on the second floor which was very convenient elevators was quick and clean lobby has a little shop that sells every thing and a little coffee shop
Genuine Expedia guest review
Other trip Apr 18, 2015
waad
US
5.0 / 5Outstanding
"Symphony Special for Meribeth"
My wife and I decided to treat our granddaughter to an evening at the Benaroya for classical music(Chopin's Piano Concerto #2) and accommodation overnight for a relaxing and luxurious time together.We had booked a room with 2 doubles through Expedia, but the clerk stated a King bed only was showing on reservation. She immediately changed to the double beds, very friendly and helpful.The restaurants are excellent, and served us after hours for dessert after the concert. We will certainly stay there again for concerts or attending 5TH Ave. Theater.
Genuine Expedia guest review
Other trip Apr 14, 2015
Douglas
US
4.0 / 5Excellent
"Beautiful Hotel, Cheap Hotel Policies."
The hotel and staff was amazing. But when you book from online they don't include free WIFI so you will be charger 15.00 per day. They won't refund you when you find out, but the let you know that if you join there rewards club you will get the same room for 10% less than any online price plus free WIFI. I dislike bate and switch marketing because it says the company is cheap and dishonest. They also asked for a $100 to 300 deposit even when you have paid for the entierroom ahead of time. I feel this is unfair when they can take a pre-authority for a dollar and charge you later.
Genuine Expedia guest review
Other trip Apr 12, 2015
Bonnie
US
5.0 / 5Outstanding
"Nice for convention"
Stated for convention. Very Happy with The hotel. Staff was nice.
Genuine Expedia guest review
Other trip Apr 12, 2015
A Traveler
US
3.0 / 5Good
"Tiny beds."
Would like to have larger beds in the double rooms or the opportunity to be able to upgrade to a room with two queen size beds.There were three of us sharing a room and a full size bed simply isn't big enough for two adults. We asked for a rollaway and were told that fire regulations prevented them from giving us a rollaway. I wasn't thinking or I would have gotten a room with a King bed and the rollaway. At least then the two people sharing would have had a bed big enough to share.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
Leslie
US
5.0 / 5Outstanding
"Great hotel. Close to everything in the city."
We had a wonderful time at the hotel. Our room was fantastic!
Genuine Expedia guest review
Other trip Apr 6, 2015
Matt
US
5.0 / 5Outstanding
"Stayed for ECCC 2015"
Very good room, actually managed to check in TWO hours early. Thanks Sheraton! Very friendly, professional staff. Clean, convenient rooms, AC worked very well. Zero complaints. We'll be doing this next year!
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Seattle is the best!"
Awesome trip! Hotel is in the perfect location and our room was great! Staff was kind and we really enjoyed ourselves.
Genuine Hotels.com guest review
4 night romance trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
It was fine for a night. I came in almost midnight was out the next day.
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
3.0 / 5Good
Nothing special, room was fine and facilities were clean. Overpriced for what you get
Genuine Expedia guest review
Other trip Apr 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Seattle"
Outstanding accommodations, located in downtown you can walk to almost any city attraction. Staff provided excellent service, especially housekeeping who would check to see if they had done a good job. They did.
Genuine Hotels.com guest review
5 night business trip Mar 20, 2015
Jesus
US
5.0 / 5Outstanding
"Great stay"
Great hotel, staff, service, and room. No complaints at all.
Genuine Hotels.com guest review
1 night business trip Mar 25, 2015
Aviv
US
5.0 / 5Outstanding
"Location, location, location!"
This hotel is in a great location, close to shopping, dining, the convention center and Pikes Market. The staff is very friendly and helpful. We enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Mar 25, 2015
Michele
US
5.0 / 5Outstanding
"Great close to all shopping!"
We had a great two day stay over spring break. Enjoyed the downtown atmosphere and shopping. Great workout room and pool on 35th floor to workout and swim with a heat city view!
Genuine Expedia guest review
Other trip Mar 28, 2015
kathy
US
4.0 / 5Excellent
"Welcoming staff"
Downtown Seattle, within walking distance of the waterfront and the Pike Market. Valet parking is expensive but they have a self park option which although still expensive is more reasonable. The gentleman who checked us in was outstanding, made us feel welcome, checked to verify that we were a SPG member and made recommendations for attractions, dinner, etc. the rooms were comfortable, beds very comfortable. I would stay here again.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun in Seattle"
The staff was very helpful and accommodating. The location was great. It was an easy walk to many sights.
Genuine Expedia guest review
Other trip Mar 28, 2015
susie
US
4.0 / 5Excellent
"What was needed!"
It was a nice place, but we need a queen size beds as one of the choices. We needed a spa to relax in, for the workshop we attended.
Genuine Expedia guest review
Other trip Mar 27, 2015
Cyndy
US
5.0 / 5Outstanding
"GREAT hotel"
Amazing stay in a great city. Perfect location and the hotel is beautiful and left nothing to be wanted.
Genuine Hotels.com guest review
3 night trip Mar 19, 2015
A Traveler
US
1.0 / 5Poor
Service was awful. I travel quite a bit and stay in Sheraton. It was near impossible to get any kind of help or increased comfort. Even when I was willing to pay more. More so was the run around Sheraton and Expedia to update accommodationa
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed our stay!"
At check in Ashley was very nice and accommodating and valet was helpful with overnight parking options. Room was very comfortable and we would definitely stay here again.
Genuine Hotels.com guest review
3 night romance trip Mar 14, 2015
Ken
US
4.0 / 5Excellent
"A great Seattle hotel"
A very nice hotel, it was within walking distance to the places I wanted to visit.
Genuine Hotels.com guest review
1 night family trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"Fun stay"
Great location being downtown and walking distance to multiple locations. Downside was noise created by youth students staying for a conference.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
A Traveler
US
4.0 / 5Excellent
"Wedding Weekend"
Location was great. Access to plenty of food, entertainment and nightlife options. Just wish there was a heads up that the hotel was hosting 2,000 plus kids for a high school convention. Pike tower is dated but still comfortable.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
Jacob
US
4.0 / 5Excellent
"Weekend Getaway!"
My husband had a meeting so I arrived at the hotel very early and was able to check in. I was able to go to the club lounge and have coffee and breakfast before I headed out to go shopping. The hotel is in a great location you can walk to so many local attractions, shops and restaurants. The bed was heavenly. Bathrooms are small and a little outdated. The only real complaint I have is that when you leave the hotel at the 6th and Pike entrance you walk through the area they have set up for smokers. This is a main entrance and it makes it unpleasant for those who don't smoke.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Debra
US
4.0 / 5Excellent
"Great hotel and close to everything"
It was a great place to stay! It was in a great location to be close to everything in downtown Seattle. We just gave our car to the valet and walked everywhere!
Genuine Expedia guest review
Other trip Mar 16, 2015
Jennifer
US
5.0 / 5Outstanding
"Great downtown location"
Excellent hotel with reasonable rates. Walking distance to many attractions
Genuine Expedia guest review
Other trip Mar 16, 2015
patti
US
5.0 / 5Outstanding
"Seattle weekend."
Great staff. Knowledgable concierge. Nice happy hour special in the hotel bar. Great restaurants nearby. Be aware that 3rd Ave (3 blocks away ) has the urban grit; not dangerous but edgy.
Genuine Hotels.com guest review
3 night family trip Mar 5, 2015
A Traveler
US
5.0 / 5Outstanding
Enjoyed our stay - short but sweet. Great location and very comfortable and clean hotel.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient and central"
Went for a quick trip with my husband just for fun. The hotel is very convenient for all things downtown - Space Needle, Pike's Market, EMP, shopping, restaurants. We got a great deal and would definitely stay here again and recommend it to others.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Amanda
US
5.0 / 5Outstanding
"Evening in Seattle"
We enjoyed the evening in Seattle, the different activities throughout the downtown area makes it hard to see everything. Will need to come back to see the rest of the sites
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
Robert
US
4.0 / 5Excellent
"Loved being able to walk anywhere we wanted to go."
We had a great couple of days away. We were able to walk anywhere we wanted to go.
Genuine Expedia guest review
Other trip Mar 8, 2015
Sheryl
US
4.0 / 5Excellent
Very good location. Hotel staff competent but not overly friendly or accommodating.
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Really good location!"
The room was really clean and comfortable. Perfect location!
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
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