Rented a room with king and roll away bed. Arrived at 7 and bed not in room. Told it would be 10-15 minutes. 5 phone calls later, bed arrived at 11:30. Told no bed, can't find bed and finally out of beds. Found one way past ready for bed. Gave room for 1/2 price, but was way too tired to appreciate attempt. Room was reserved three weeks ago for room […] with roll out bed. Should have been ready Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bellevue Thank you taking the time to comment about your recent stay with us. I do apologize that a roll away bed was not in your room upon your arrival and that it took so long to locate one for you. We certainly understand why that would have an effect on the quality of your stay. Thank you for being a valued guest and we hope to have the opportunity to serve you again in the near future.
"Good Central Location"
If you need to be on the east side of the lake this is a good central location with very easy access to freeways. It is clean, comfortable and the staff are very pleasant and helpful.Genuine Hotels.com guest review
What a lovely hotel! Every member of staff was extremely friendly and professional. The rooms are very clean and the bed was so comfortable. We will definetly be back again. Thank you for the wonderful stay!Genuine Hotels.com guest review
The hotel was comfortable. Slept really well. The beds are comfortable.Genuine Hotels.com guest review
"Evrything you need away from home"
Great option. Very good location, comfortable, nice people, good service and reasonable priced.Genuine Hotels.com guest review
Great budget hotel with all the amenities of the major ones. only about 12-15 min drive from downtown seattle.Genuine Expedia guest review
"Hotel was ok"
The entry way to our building was dirty in the evening when we arrived and was still not cleaned the next day late morning. The room was very noisy. You could hear everything that went on in the hall and the rooms on both sides we felt were part of the conversation.Genuine Expedia guest review
"Good location and excellent value"
I stayed here on a business trip to the area, I traveled every day to Renton and it was just a 10 min. drive. The place is well maintained and the rooms are clean. I also used the fitness room which was very good. I will stay here again for sure.Genuine Expedia guest review
I've generally had a sense of Red Lion Hotels being fairly nice. Beds were better than expected - slept well. On the other hand the room was cramped, the bathroom was tiny. Generally the room needed better upkeep, the bathroom badly needed better attention - mold, poor caulking, counter below sink needed refinishing, holes in walls and doors needed […] repairing. Overall it served our need for a place to stay for the night, but was disappointing especially for the Red Lion reputation. Are all the Red Lions now suffering this decline? Read moreGenuine Expedia guest review
"My favorite stay in Bellevue"
Red Lion isn't, by any means, a luxurious hotel. But that can be a good thing, as on the other hand it's quiet and cozy.Genuine Expedia guest review
I enjoy how clean this hotel is, but I wish the smell of cleaning products was not so strong. The use of natural products would help.Genuine Hotels.com guest review
"Not a pleasant stay."
We have booked at the red lion across the state, and we have always had a good experience, not this time.Genuine Expedia guest review
Response by Red Lion Hotel Bellevue Thank you for providing this valuable feedback so that we can address these areas with our staff. We apologize tremendously for the experiences you encountered when you arrived at the hotel as well as your room not being properly cleaned. We hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved! Kind Regards
"Red Lion showing its age"
Good location near all routes. Room comfortable. Noise low. Staff friendly and helpful. Maid service spotty. Twice we came back @ 4:00 and found the room not made up. We needed a cot the last night we were there. It was awful. There is a place to eat/drink in the complex but not attractive. We went elsewhere.Genuine Hotels.com guest review
"Inexpensive, close to downtown"
This is an older place. Some interesting smells were coming from some other patrons rooms, and it was not cigarette smoke. Building ventilation needs improvements.Genuine Expedia guest review
"Wouldn't stay again..."
For the price of the room, the value wasn't there.. could have saved $40 and booked at a motel 6 or other type of motel and had the same or better stay. Beds are in need of a refresh (saggy). No complimentary breakfast provided - probably because there is an onsite restaurant. Cleanliness left a little to be desired.Genuine Hotels.com guest review
Room was nice, clean and hotel located for easy access to Bellevue and Seattle. The air conditioner seemed to be stuck on warm, one entry light did not have a bulb and the exhaust vent in the bathroom did not work.Genuine Hotels.com guest review
"Comfortable Business Stay"
Free Wi-Fi, great breakfast, friendly service, clean rooms... all this you wanted on your business trip and I got all of these during my recent stay at Red Lion Hotel.Genuine Hotels.com guest review
"so close to everything!"
great location, close to freeway access, DT Bellevue, shopping, the museum, cafes . . all of it!Genuine Expedia guest review
"Basic, clean hotel"
Good, basic, clean, older hotel, nothing fancy. A bit outdated. Our room was close to the highway with street noise. Ask for a room opposite the highway.Genuine Expedia guest review
The room we had was really nice except that the bathroom was so small that you had to step between the toilet and sink in order to close the bathroom door, you could not just walk in and shut the door. The shower has a wonderful shower head and it was up high enough that tall people could stand under it with no problem at all.Genuine Expedia guest review
"Doesn't have the same benefits as it use to."
Either the management has changed or their policies have changed. They no longer have a complimentary breakfast buffet. They new $12 buffet sucks as it takes much longer and when you are in for a business trip 30mins is quite a luxury for breakfast. Also, service was terrible. I ended up having a breakfast with no coffee and water. Hotel seems under […] staffed in general. Read moreGenuine Expedia guest review
"A great experience"
Not very appealing from the outside but inside very clean well maintained. I travel often. This place beats out most other high end hotels I've stayed at. And half the price! Definitely going back when I visit Seattle again.Genuine Expedia guest review
"Nice hotel with free shuttle to Bellevue Square"
Nice room at good rate on Expedia. The free shuttle to shopping and parking included in hotel rate made this a very reasonably priced trip!Genuine Expedia guest review
"It was ok"
We stayed 2 nights there and it was just ok. Wasn't bad but wasn't great either. I expected a bit more from a Red Lion Hotel.Genuine Expedia guest review
I stayed at this hotel only 30 days ago and I had a drain issue in the tub I happened to stay in the same room again and the drain was not fixed from my previous stay. I informed the front desk again she said she would make sure it was fixed . I really don't think she even cared .Genuine Hotels.com guest review
"As Always An Excellent Choice"
Checked in at last minute after three-hour drive through mountain pass snow storm. Courtesy & attitude of customer service people turned this all around to a comfortable, relaxing experience. Local staff got options for us that national staff were unable to provide. Ranking of maintenance & cleanliness were result of minor remodel in progress (e.g., […] in-wall Kleenex dispenser empty, but fresh box sat on bathroom shelf). Next door restaurant & bar were excellent in choice, quality, & customer service. Breakfast choices couldn't have been better. Staff went out of their way to be helpful & friendly. Read moreGenuine Hotels.com guest review
"value for the money"
not a luxury place, but decent value for the moneyGenuine Expedia guest review
"Second Room was good"
My stay wad good my first room on the first floor was too cold. Could not get comfortable. No elevator and continental breakfast i am sure was wonderful had i gone to the restaurant but normally most hotels at least provide free coffee and donuts etc. I was told i would have to go to the restaurant to get coffee etc and then there was a charge for everything. My […] stay in the room was good. It was a comfortable room but apparently that is all you get I'm this neighborhood for $100.00 a night. I would not stay there again. Read moreGenuine Hotels.com guest review
Very nice...would recommend. Easy to get to Seattle and good sights in Bellvue.Genuine Hotels.com guest review
"Close to Whole Foods!"
The hotel was quiet, comfortable and only a few blocks from Whole Foods, where I know I can get something GF I can eat. It is a little confusing at first when you get off the freeway as the exit ends up splitting 3 ways. Follow the signs and you should be fine. The bed was quite comfortable and they had a fridge and microwave which I find essential […] for traveling. The onsite restaurant was available to buy some wine for the room, and Milton Carlson, the bartender was very kind and even opened the bottle for me. I would stay here again. Read moreGenuine Hotels.com guest review
"GOOD CHOICE FOR HOTEL"
Good hotel; close to highway, but no highway noise. It is really a great asset for the Red Lion to have the shuttle service to nearby shopping and restaurants - it was very much appreciated. Would definitely stay there again.Genuine Hotels.com guest review
"Big clean rooms"
This hotel is great considering the price. The rooms were spacious with comfy beds and a balcony. Very clean. Staff was helpful. Within walking distance to shopping and restaurants.Genuine Hotels.com guest review
"Nice hotel near Downtown Bellevue"
Staff was friendly, the location of the hotel was great, the room was clean and comfy. Had a great stay.Genuine Expedia guest review
"Great value, convenient location"
Hotel is pet friendly with clean interior and comfortable bed. We were on the ground level which had a patio leading outside. It was perfect for our two dogs and my husband who smokes. The mall and great restaurants are within walking distance. The downside is that the hotel is adjacent to the freeway and can get noisy.Genuine Hotels.com guest review
We paid $62 for a night which came with free wifi, parking and breakfast. The hotel was in a great location and was clean.Genuine Hotels.com guest review
"A few items missing this time"
I stay here a lot. This time i noticed a few things off. For breakfast, room service forgot my silverware and condiments. IT was very cold in Bellevue this time, and the heater had a hard time keeping up with the cold night.Genuine Hotels.com guest review
"Needs some grease."
My girlfriend and I came to see Pearl Jam concert at Key Arena. However, I fell sick waiting to get t-shirts and had to leave immediately. I passed out as soon as we got back to the hotel and my girlfriend didn't want to leave me by myself. When she tried to order room service she was met with a lack of attendance to her needs. She called roomservice […] and received no answer, called the front desk and told that they would have roomservice call her right away. After a half hour and no phone call she had to go to the front desk to finally get someone to pay attention to her needs. Once she finally got to order the service was unimpathetic to our situation and didn't receive her rose until an hour later. Thanks for going above and beyond to help her out. :( I'm just glad I was sick and not aware of the situation or I would have come unglued. On top of it all, the sliding glass door needs grease. Sounded like nails on a chalkboard! Read moreGenuine Expedia guest review
"Seems expensive for a remodel"
Although the room was clean the door was falling off of the hinges. The neighbors fought all night in the hallway. The dining facility has very bright lights for some reason. It may be a work in progress, but they need a lot of progress. The rate I paid is apparently right for a 3 star hotel but I have stayed in better 2 star hotels for much less.Genuine Hotels.com guest review
Response by Red Lion Hotel Bellevue We appreciate you taking the time to comment about your stay with us as your feedback is important when providing excellent service to our guests. I apologize greatly for the experience that you encountered with other guests during your stay. We make every effort to ensure our guests are safe and comfortable and address situations that arise when other guests infringe upon that. I would like to assure you that our engineering department will be looking into the door to your room as well. We do value you as a guest and we are always looking for ways to enhance our guest experience and do hope that we will have the opportunity to serve you better on your next visit.
"It's nice and affordable price"
I had a great time in bellevue. The hotel was close to the cold turkey tournament!Genuine Expedia guest review
"Red Lion down"
Hotel was under construction in the lobby. The layout was vast, but perfectly fine since I was on the first floor and didn't have to walk far. Really comfy bed and sheets that didn't make me itch. The overall amenitities were good. The price was on the higher side considering it was middle of nowhere, but I think the quality of the room was good for […] the price. Read moreGenuine Hotels.com guest review
The location was perfect and the room was really nice. Very comfortable bed!Genuine Hotels.com guest review
"Good solid experience."
Clean hotel conveniently located near necessary services. A little worn the front lobby is currently being upgraded and it looks like more of the hotel will soon be redone.Genuine Expedia guest review
Only complaint is about dishonest housekeepers. Although it may have been my fault for leaving my watch in the bathroom upon checking out, you'd think that the housekeeper who cleaned my room, would be honest enough to return it to the hotels lost and found. I left msg's and called over 8 times and was told someone would contact me, but no one did. […] I guess honesty still isn't a trait with people. I even offered a finders fee for my watches return... Read moreGenuine Expedia guest review
Chose this hotel because we wanted our pup with us. We all had a very comfortable night.Genuine Expedia guest review
"very nice stay."
Everything was great. Clean room. Bigger room than expected for double beds. Had a balcony on the second floor. No problems.Genuine Hotels.com guest review
We arrived late around 10 pm were tired from our travel got into the room it was outdated, ran in to use the restroom and the toilet wouldn't flush once tort did flush it wouldn't stop running the floor had stains all over and walls were dirty then there was so ouch pet hair on the carpet that I was done I asked them if they would just refund our money […] for the 2 nights so we could find somewhere else to stay. The women at the desk was Great she was very nice about it and said no problem (I did appreciate that very much) Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bellevue I appreciate you taking the time to comment about your stay. I apologize for the issues you had, as that is not what we expect our guest experience to be. I am happy to hear that our staff was friendly and were able to respond to your complaint timely. Thank you very much for your feedback, we will most certainly look into your issue with our housekeeping department. We look forward to providing you excellent service as a valued guest.
They were remodeling but over all it was a nice hotelGenuine Hotels.com guest review
"Decent hotel, under heavy construction during stay"
Nothing really exceptional about the hotel. Not the most convenient location and a little difficult to get to.Genuine Hotels.com guest review
the room was very nice and cleanGenuine Hotels.com guest review
The hotel was a great place to stay for a couple nights. The staff was very friendly and check-in check-out was easy and fast. The hotel is a little dated, but it was relatively clean and well kept. The one issue I had was having two double beds instead of a queen or king. I was alone and it would have been nice to have a bigger bed, but, this was my […] issue as I chose this when booking, not the hotels fault. They were full and couldn't move me to a different room. Overall it was great and I will stay again next time I am in Bellevue. Read moreGenuine Expedia guest review
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