Sheraton San Diego Hotel and Marina - San Diego 32.72646, -117.19673

Very clean and family friendly close to downtown and airport.

My husband and and I wanted to get away from it all and we love San Diego. This hotel was exactly what we were looking for. Excellent service, friendly and helpful staff. The food is great. We like the food so much that we did not eat anywhere else but at the hotel. It is a little high priced but you only get what you pay for. We recommend it highly.

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We only stayed one night but I would definitely stay there again.

The Sheraton was grand! Very beautiful indeed. we enjoyed walking around the first day we got there and got to see some famous people. Everyone was so polite who worked there. If it were not for the migraine i suffered for four days out of our five spent there, it would have been the dream trip come true. I was miserable vomitting constant. All we did mostly was stay in the room and do nothing cause i was sick. My husband and daughter didnt want to leave me so they stayed with me. I felt so terrible i ruined my daughters graduation gift we had looked forward to do for her for so long.

The beds were SUPER comfortable, which is the ultimate bottom line in a hotel room. However, I was disappointed in the smallness of the room (it felt a little claustrophobic)& the fact that there was no fridge, coffepot or microwave & NO DRINKING WATER, except in the bar in the lobby @ $3 for a 12 oz bottle!! I guess the idea is that the Sharaton is "upscale" & expects guests to eat all their meals out. As soon as I was done with the workshop I was taking, I moved to the Marriot Courtyard for the remainder of my stay in San Diego & was VERY happy there.

The rooms and lobby were really nice. It was as nice as other 5 star chains. The bed is comfortable and the views look great from about any room. I would definitely stay here again - it is right by the airport, yet because it is San Diego also very close to town. The pool is great too. No complaints.

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This was a great hotel, very close to SAN airport, but did not feel like an "airport hotel". It was beautful inside and the rooms were clean, comfortable and quite & updated.

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I had to pay for parking every day which is insulting. the tiny motel down the street didn't require this. no complimentary breakfast, cheaper hotels provide this but the pricey sheraton can't? some partiers in the next room kept me up so this place has very thin walls room service was seriously overpriced I'd be much happier and save alot of money next time by staying at a cheapy motel, of course we had a great view but thats about it

Very nice. The heated pool won us over. Only downside, it is VERY close to the airport.

Our pillows smelled bad, almost like feces. We called twice for housekeeping to bring different pillows but they never showed. My wife told me to just put the pillows on the floor and we slept the night without pillows.

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My fiance and I decided we needed to get away from the construction zone known as our house and booked this hotel because we planned on visiting Tom Ham's Lighthouse for their Sunday brunch the next day. First of all this hotel was awesome! Everything about it was very nice. We wound up with a room in their Lanai tower that faced the Marina (which we were offered at no additional charge). The view was spectacular. The hotel staff was very helpful and friendly. My one and only complaint about the hotel was the fact that the A/C unit did not work well. It came on and cooled but not often enough (maybe the thermometer was broken?) Other than that everything else was exceptional. I would definitely recommend this hotel.

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This hotel nickel and dime you for everything. Parking fees - $22 per night - should be free for guests. Internet is not free unlike all other hotels, TV channel selection is less than basic cable, no refrigerators in the room, and no coffee in the lobby.

We stayed in the Sheraton Bay Tower. Great hotel and location - especially if you are flying in or out of San Diego. Harbor Island is a fantastic place to stay in San Diego and the staff at the Sheraton Bay Tower are exceptionally friendly, professional and helpful. We stay here frequently and have never been disappointed.

The hotel was very nice. Room was upgraded and modern and nice upgraded bathroom. It took quite a while to check-in as there was a line with only one person available behind the counter at 3:00 p.m. The maid service didn't get to clean our room until 5:30, but they did make it up and provided clean towels. The hotel facility was good. The service could be improved upon, but it wasn't terrible. We'd probably stay there again.

Over 20 minutes waiting in line to check out. Had a beautiful view which they upgraded after requesting at checking. Way to go Sheraton on the in room Starbucks coffee. We also enjoyed the diner but waited extremely long for everything to get served, over an hour. My daughter fell asleep waiting for the dessert which she never got to try. Remember you pay to park$$.

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What a view..I love the beds....

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Recent renovations were much needed and enjoyed. Great surroundings for an airport hotel!

When we pulled up to the gorgeous, grand lobby of the Sheraton Marine Tower, a crisply uniformed door man greeted us and promptly informed me that we were booked for the Sheraton Bay Tower, but not to worry, because the Bay Tower "has larger rooms and a better view." When we got to the Bay Tower, a third of a mile away, a less crisply uniformed valet told us, "the rooms are 30% larger, it's quieter and the veiw is better." I was apprehensive, because the lobby was obviously not as nice. What a rip off! The rooms are larger and the view is great, but the hotel is ancient, the decor is crappy, the only free wireless is in the lobby, which accounted for the huge crowd of briefcase people in the lobby. I ended up paying $12 for the pleasure of having in room internet access. I had booked the spa package, but the front desk knew nothing about it, and the spa knew nothing about it. After 5 phone calls and 2 visits to the front desk, they finally figured it out. By then, I said, "forget it", because the spa was a third of a mile away in the Marina Tower! Also a third of a mile away in the Marina Tower was the Starbucks, and the supposedly wonderful restaurants. The next morning, at breakfast in the lounge, we were directed to a stainless steel counter on which to check the boxes on the menu order cards. We were not allowed to sit down until we completed our order cards and handed them to the waiter, who entered it into the computer and then, finally, showed us to our table. Not sure why the silly forms can't be filled out while sitting at the table. It was just all very strange. If you book the Sheraton San Diego, make sure you are in the Marina Tower!! Do not let them trick you into going to the Bay Tower, it's not a nice hotel!

We arrived and were allowed to check in early, which was nice. We were put in the Bay Tower, which is a little ways from everything but still okay. The problem is that they do not offer consierge service in the Bay Tower. Also, we were put in a handicapped room, which would have been fine if we had been expecting it. Everything was so low to the ground that it almost made it uncomfortable for us. You have to pay for parking every day...and it is pricier than at other hotels in the area. Friendly staff, but over priced for the conditions and services provided.

Great location and great room. View was wonderful. The staff in the lobby was very helpful. My only complaint was the lack of service around the pool. Recommend renting bicycles at the fitness desk.

We stayed for 3 nights to take advantage of the discounted rate. However, this rate does not include an outrageous per day parking fee, if you self park! Who knows what Valet was. If you don't stay in the hotel, you can validate your parking ticket for 1/2 off, but not if you are a guest. Also, this is the first hotel I've stayed in that does not offer free Wi-Fi in the room. You had to pay for every 24 hours, or you can go down to the lobby for free. Very inconvenient and not at all what I would expect from a 4 star hotel. The overall service and friendliness of the staff was great. But I will not stay here again.

This hotel is unbelievable. The service from the gentlemen parking your car to the housekeepers to the front desk. The comfort was wonderful. The beds comfy and hospitable. I would definitely stay there again.

The view is so spectacular, I could not believe my luck, ask to see the room prior to accepting it .

Staff was friendly, Hotel was clean and the rooms were fine. Views from the balconies were outstanding.. I will go again.

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Typical of hotels in San Diego... be aware of the $23 per night parking fee.

I loved this hotel but the parking lot needs improvement. The pool was nice but could not find dry towels. The beds and pillows were very comfortable. People were very nice and friendly. Would stay there again, if the price is right.

Its like a 2.3- 3 star hotel...small rooms, bathroom was not cleaned properly...I paid for water front view and it was a small yatch view.

Sorry for the quick review, but I just wrote a very lengthy review and it was lost. I hated thi hotel. be careful of the hidden charges, parking is very expensive and its for a dirt lot. dont open the minibar, they charge you everytime the door opens ontop of a cleaning charge, even if its not used.

Need improvement to great customer service. Employees has to smile to the guest, say hi, friendly.

I only stayed a night after my trip from Seaworld with my boyfriend and the hotel upgraded our room to a view of the Marina. Let me tell you the room was very comfortable, clean and modern. The view from the room was amazing we watched the sunset and it was gorgous. They also had an outdoor firepit at night and a very nice stretched pool. The resturants food was pretty good and they also have a Starbucks down stairs. The employees were very friendly and this place looks fancy. I would stay here again just for the view of the Marina. Overall it was excellent.

Friendly staff. The rooms were clean and decorated nicely. Great location. Very quiet, even with the airport across the street. Great views from all of the rooms. Would highly recommend and would gladly stay again.

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The room was smaller than we thought. As far as getting around it was not as convenient as we would have liked. Although this hotel boasts 3 pools 1 was closed for maintenance and the other pool is at the Bay Tower hotel not in walking distance.

The hotel was fine, a perfect camp-out location for an early flight from San Diego. Food service not so convenient. My main gripe is that on arrival, I learned that there woud be a high $22 fee for parking in an uncovered lot. Being by the water, this meant a new carwash. Parking charges need to be noted in hotel listings, as they are part of the effective cost of staying at the hotel.

My family & I stayed here for 5 days in August 2009. I could not fault the hotels service, cleanliness or luxurious nature. The only down side was that we found the beds uncomfortable - they were too soft & the pillows were a bit pathetiic! Overall though we would come back.

Room was nice. We did find a used bar of soap in the shower and the bathroom was a little small. Did not like the mini bar set up because there was no other room to put your own water bottle or breastmilk in my case. They wanted to charge 15 dollars per night for another fridge to store our personal food items/breastmilk which was a little much. Service was excellent in all areas.

My husband, daughter and I thoroughly enjoyed our stay at this hotel!