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"Good food around the hotel"Reviewed by a Hotels.com guest on May 5, 2012
They were very friendly and close to everthing, walked all weekend, loved it
"The Best Hotel on Ocean Beach"Reviewed by a Hotels.com guest on May 5, 2012
This might be the nicest hotel based right on the ocean at Ocean Beach. The staff was very helpful, the room immaculate, and the location second to none. I've stayed at a number of hotels in the area, but I won't stay anywhere but here in the future. You can't go wrong with an ocean front suite!
"Design savy with great service!"Reviewed by a Hotels.com guest on May 5, 2012
We needed a last min getaway for a few days to unwind and enjoy a romantic getaway. The hotel staff was awesome very friendly made us common folk feel like celebrities. Great service location and atmosphere . If your dog people you will love this hotel very pet friendly. We will be staying here again and bring our dog as well . The ac in the room was a lil uncopertive however the weather was perfect so not much use was needed. Room service food was great small portions but very tasty. Location is great have drinks on the. 9 h floor lounge and what the game from a spectacular view.
""Reviewed by a Hotels.com guest on May 5, 2012
This hotel was just what I needed. I will stay there again.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Location.
This waterfront San Diego hotel is on Shelter Island, surrounded by San Diego Bay and within 5.5 miles of Sea World. Naval Base Coronado is 2 miles away.
Hotel Features.
Best Western Plus Island Palms Hotel and Marina has a private marina, an outdoor pool, a spa tub, and a fitness facility. Best Western Plus Island Palms Hotel and Marina has a restaurant, a bar/lounge, and a poolside bar. Room service is available during limited hours. This three-star property stretches across 12, three-story buildings. A complimentary airport shuttle is provided.
Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and clock radios. Guestrooms have cable television with HBO and pay movies. Business-friendly amenities include complimentary wireless Internet access and voice mail. All guestrooms provide refrigerators. Bathrooms feature hair dryers.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in California Green Lodging Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Blue Wave Bar & Grill - This contemporary waterfront restaurant specializes in seafood and coastal cuisine. Terrace dining. Cocktail lounge. Open for breakfast (6:30 AM to 11:00 AM), lunch, and dinner. Children's menu available.
The Best Western Plus Island Palms Hotel and Marina offers a private, 180-boat marina; two outdoor pools and spa tubs with marina views; and a complimentary fitness center. The hotel offers bicycles (complimentary first two hours, $5–$15 each additional hour) to explore the immediate area. Massage services are available on site.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
During warm weather, crowds pack the waters off Mission Beach and Pacific Beach, two of the most popular stretches of San Diego sand. These laidback locales are known to host the occasional farmer’s market or arts festival. Mission Boulevard connects both beaches and leads north to La Jolla.
see all hotels in San Diego"Great place to stay"
Overall stay was very nice, very quiet
"Great place to stay and close to must-see sights"
Hotel location was easy to get in and out of to see the surrounding sights
"Very relaxing place to stay."
Spent just two days in S.D. and had never stayed at this Best Western before. We were very pleased with a quiet location in front of the harbor, a clean and comfortable room, and a large screen TV with great quality image. I was also pleased that they do not charge for parking as other hotels in San Diego do. I would definitely stay there again.
"Good location, nice restaurant, very noisy rooms"
The staff is very friendly. The hotel is on the marina, so it is fun to watch boats come and go while dining in the restaurant (excellent clam chowder). Try to get a room that is not next to the outside wooden staircase because you will hear everyone's coversation as they tromp up or down. Also, there must not be any soundproofing between floors -- […] the person above us clomped around until 4 am. Read more
"AMAZING!!!! THANK U HOTEL.COM!!!"
The Best Western Island Palms is GORGEOUS!!! The staff is was friendly, pleasant, and always smiling. They allowed us to check in 3 hours early :) The view on either side of the hotel is BREATHTAKING! The food is delicious, BEST breakfast!!! The price could not be beat! I will def be back to book in the future.
"close to interesting sights"
clean, friendly, quiet, great food
"Fantastic Location !"
Everything is OK but swimmig pool. There 're two swimmin pool. But both of them didn't reach my expectation. But I like the fire place next the pool.
This guest did not leave a comment.
"Great spot, great staff, loud"
My daughter and I traveled here for two days for a fun break. I upgraded to one of the Marina view suites, so that we could have separate bedrooms and a nice rest. While the staff was incredibly helpful with all of my inquiries and requests, I found that the hotel was fairly loud. It could have been that it was Spring Break and there were a lot of families […] with children, but I think it was the general construction of the buildings. Read more
"The BWPlus Hotel"
The picture on Internet made the room look bigger than it was in person. I found the staff very friendly and helpful. You had a dry cleaning service available which came in handy. I loved the Marina view. The security guard was helpful when I couldn't get the card to work. I wish your shuttle was available for later hours. Really enjoyed the stay.
"excellent"
Free parking, good restaurant, HOT jacuzzi, and good internet connection. Highly recommended!
"Liked it very much"
this hotel was very nice. The view of the harbor was great. There was a park right across the street. It was very convenient. Easy driving to Old Town, the Cabrillo Monument and close to the airport. The food was delicious. I would definitely stay here again.
"Convinient hotel for family trip"
The microwave stove and refrigerator are handy when you travel with family. The harbor view is priceless at night. It also advised to walk along the coastline in the morning. The stores and restaurants near the island are economic for family trip.
"Nice place to stay for a getaway"
Great location, friendly staff, room not that fancy but it satisfied my need. Love the marina view in the back of the hotel. Lovely sidewalk in front of the hotel. Wifi Internet is extremely fast.
This guest did not leave a comment.
This guest did not leave a comment.
"Loved It. I would stay here again."
The kids and I were there for two nights. The staff was so nice. We got a free room upgrade. We had a balcony and a view of the marina. I would reccommend it to family and friends.
"Excellent stay and location"
Loved our stay - great location - excellent service - very nice staff - lovely view. Only complaint is there was only 1 smal mirror in bath only - no full length or mirror located outside of bath which would be nice to use when someone else is in shower. Our rooms were recently renovated so many the mirrors are on order or something. Otherswise - lovely […] stay. Read more
Clean, quiet, and nice. Close to downtown. Staff was very friendly, professional, and helpful.
"Great Hotel"
Hotel is in great central location on Shelter Island. Close to everything. Good hotel for young kids. 2 pools and lots of grassy area and playground across the street for them to play and run around. Casa Marina bldg was great with view of marina from balcony on second floor. Very quiet location. Restaurant on site was good. Only downside was the energy […] efficient refrigerators in the room. One in room did not work. Had to get replaced by maintenance. But the one that worked wasn't too cold...only acted more like a cooler. Other than that, staff was very helpful and nice and cleaning staff did great job in the five nights we stayed there. Read more
This guest did not leave a comment.
Very friendly staff, great ideas on what to do around the area!
loved being on the bay
"Excellent"
Clean, quiet, great location, good views, friendly staff. You don't need much more than that.
"The Good Reviews are for specific rooms"
If you just get a regular room, this place is nothing to be excited about. The surrounding view is nice but the rooms itself is basic with poor space planning of the furniture.
"Great for family vacations!"
It was an awesome hotel very clean and the customer service was great! I would defiately stay here again!
Great location great staff the best of the best
"Great rooms, huge TVs"
The location is great, and with all the plants you feel like in that island environment. The bed and pillows were very comfortable and the staff was very attentive and friendly. Would return.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Better than expected"
The room had a nice, clean feel to it, we had a view of the ocean from our room, which was not expected. The staff was very friendly, all with the hotel, bar, and restaurant. A very memorable weekend. Will definitely book at this hotel again.
This guest did not leave a comment.
"Extremely pleased"
I loved this hotel! I haven't stayed at this type of Best Western before and was very pleased. The room was very clean and quiet. The grounds and location were very nice, and landscaping around my room was lush and tropical. I was very impressed by the courteous staff, from front desk to wait staff in the restaurant and bar, and even housekeeping staff […] were pleasant and helpful. Food and service at the restaurant is very good. I had been directed to a local landmark steak/seafood restaurant by several people, and thought the hotel's food was better. Their happy hour and happy hour food is also worth it, and the view of the Marina from the bar is lovely. The only suggestions: my shower head was an old water pike style and a wimpy way to start the day. The other suggestion is that they upgrade their laundry detergent. The scent on clean towels was very hospital /institutional sanitary smelling. Neither of those detracted from my stay and I will stay there again if ever back in San Diego! Read more
"Great location but..."
Hard to beat the location being on a narrow strip with water on two sides but in the rooms themselves you can hear everything your neighbors are doing and if you are on the first floor and want to walk from your porch to your car you to walk through plants - done by many prior guests - AEB the stomped down ivy, etc. - so you'd think management would […] have caved and put in mini walkways but it hasn't happened. Breakfast was a good deal and price included coffee but other meals were typically overpriced. Read more
"Our Stay"
We arrived a little late, the Staff was very nice but very professinal, we went to the room and were really surprised at how clean and nice it was . We were going to leave and go to dinner but elected to stay and eat dinner at the resturant on the grounds. It to was good . If I had any complaint at all it would be the bed, not bad but a little to soft […] for me. I would and will stay at this hotel again. Read more
"Best Western PLUS"
I would higly recommend. Hotel was better suited than expected.
Our room had a few bugs in it. And the bed frame was broken, causing the bed to lean to one side. Will not stay there again.
This guest did not leave a comment.
"GREAT Customer Service"
When we booked the room we called hotels.com to make sure we had two beds in our room for us and our 17-yr-old son. When we checked in, we got a king size bed and a roll-away. There was barely space for the roll-away to fit next to the king bed, so we called and complained. The manager came down right away with keys to another room with two beds. upon […] entering, it was obvious the building was being remodeled with the smell of materials and debris on the toilet seat. Called the front desk again to go back to the other room. Instead, they upgraded us to the family suite for all the trouble! It had a full balcony, marina view, right over the spa, pool, and outdoor fireplace. Pool was open all night. Great service! Read more
This guest did not leave a comment.
"Comfort with a great view"
We loved our stay at this hotel. We loved our view and how comfortable our room was. They give you free bike rentals which is awesome if you want to ride around the island. The staff was very friendly and accommodating. We will definitely stay here again.
"Island Palms in San Diego"
The hotel was really nice. Views in all directions. Clean. Would go there again in a minute
"Best western Island Palms"
the Iland Palms was located very close to Downtown, the airport and all beach locations. we had a nice view of the marina from our Balcony and it was very quiet. We would go back.
"Comfortable Stay"
My wife, 2 year old and infant spent the weekend at this hotel. It is in a great location. Scenic views of the marina and very safe. The rooms are nice, not fancy but not dingy either. The staff was very nice and helpful. We went to Sea World and the Zoo while we were in San diego and the drive to each place was just under 15 minutes. Very convienient. […] I'd stay here again. I recommend you request a room with a balcony facing the Marina. Romantic and peaceful. Read more
Very nice large faculity - room was desinged for a view of harbor. But our room was on first floor and trees and cars covered the great view. This place has about 5 buildings so I am not sure if all of the rooms are the same qualtiy . I am curious what is the "PLUS" in Best Western since I know of other "Plus" locatons that are not as nice as this […] place. Read more
This guest did not leave a comment.
"good vacation"
Very nice hotel, the staff was extremely nice as well. Location is beautiful, and not to far from Seaworld. The staff even recommended a great harbor cruise near by. Will definitely stay here next time we come to San Diego.
This guest did not leave a comment.
"Hotel in in San Diego marina"
The location of this hotel was perfect, only 15 mins from the heart of the city. Unlike many of the hotels in San Diego there was no parking fee which I found could vary from $15 - $25 in other hotels. It is located in a beautiful picturesque area of the city with a lovely marina right out side our door. In the morning there were ducks walking on the […] grass next to room. The one thing that I feel could have been better was the friendliness of the deck staff. We felt treated like we were a unfortunate distraction to their work rather than welcomed. Read more
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