The hotel and hotel staff were great... They were very friendly and willing to help me an anyway they could. Only problem I had was with the parking. The people in charge of parking lost my car three times. Not only that but I paid for parking along with my room on my visa but was still charged cash by one of the parking attendants.. The hotel refunded […] my money because the parking attendant couldn't even prove what kind of car I drive... Read moreGenuine Hotels.com guest review
PleasantGenuine Hotels.com guest review
"Great place and view"
The roof top pool is a must visit w/ great views of the city. It's also a decent size for lap swimming. The room itself was spacious & clean. But the toliet paper handle was installed backwards and very annoying as the roll kept flying off and leaving a long paper trail. Kind of sad for such a nice place.Genuine Hotels.com guest review
"Perfect place to stay in Philly"
From the second I stepped into the Windsor Suites to the second I departed, three night and four days..... everything was perfect, what a gem in Philly, right on the beautiful Ben Franklin Parkway.... just far enough from the hustle and bustle of Center City to the pastoral setting of the Parkway.... what a delight, and the rooms......... clean, well […] maintained and comfortable..... my room came with a full kitchen which was overkill for me, but nice to have, my one disappointment was there was no grocery stores that were close...... but other then that perfection for this seasoned traveler..... Read moreGenuine Hotels.com guest review
Excellent service and friendly staff. Rooms were clean and roomy.Genuine Hotels.com guest review
We had great time there. Small pool but better than nothing. Beautiful view, great location and wonderful staff. I highly recommend it.Genuine Hotels.com guest review
"Comfortable, Convenient with Exceptional Service"
Friendly service from the moment I arrived. Modern clean room with efficiency kitchen was spacious and comfortable. I would definitely stay here again.Genuine Hotels.com guest review
"Rooms are very big"
Location is great.. right in the middle of the downtown. Room sizes are big.. meant for a family to stay. I would like to see if they have smaller compact rooms for business travelers. I found the valet parking charges to be on the higher side.Genuine Hotels.com guest review
"Very nice stay"
Everything was great. The hotel could have used a little upgrading but overall was a very nice hotel. It would have been nice to know that they would charge me extra to park my truck there, since it was an "oversized" vehicle. Bit all in all a very pleasant stay.Genuine Hotels.com guest review
Absolutely Wonderful!!!!!!Genuine Hotels.com guest review
Everyone was very friendly and helpful. Would stay here again. Location was perfect and attached food locations were very good.Genuine Hotels.com guest review
"Exceeded my expectations"
Great location, huge room, very friendly staff, and quite in room!Genuine Hotels.com guest review
"Baseball trip & night out"
Front desk was extremely helpful. Walking distance to a subway and a few bars. No complaints at all. Felt safe walking during day and night.Genuine Hotels.com guest review
right in the heart of the city, just blocks from museums, great kitchen area, grocery around the corner, nice looking bar and two restaurants (didn't try as there 2 nites) very well kept, really helpful gentlemen on front desk (printed out directions for me ) nice in and out parking for $30 a day and could leave car till 6 on day of check out, all in […] all I would definitely make this a first choice for any future stays... Read moreGenuine Hotels.com guest review
Very friendly service, large room with all amenities (save toothpaste and combs), and perfect location!Genuine Hotels.com guest review
one day stay- it was pleasant. room was big and we were upgraded to balcony which was had a beautiful view. staff was friendly. would stay againGenuine Hotels.com guest review
The room and view were beautiful...but...we reserved a room with a single king or queen. They overbooked, so they "upgraded" us by giving us a room with a balcony. However, this room had two full size beds instead, and the heat did not work. We came into a room with the air conditioner blasting at 62* and wouldn't change no matter what we set the thermostat […] to. We had reserved the room with a credit card, and ended up putting the parking (which we later had to dig through the site to spot the pricey parking) on a separate card. Only to later find out they switched the whole stay to the second card, even though the girl specifically said only the parking would be charged to the second card. We will not be staying here again. Read moreGenuine Hotels.com guest review
"Love the kitchen!"
For extended stays, it's really great to have a full kitchen in the room for keeping breakfast and snack items! But, the hotel's location is close-by to a great number of restaurants.Genuine Hotels.com guest review
While traveling up the east coast on our honeymoon, my husband and I wanted a hotel in the city. After looking throughout Hotels.com, we decided on the Windsor Suites. The hotel was beautiful and very clean. The front desk staff was incredible, especially Sheamus. I shared with him that we were on our honeymoon and he put us in a spectacular room. He […] made us feel extra special during this important time. We will be coming back to the Windsor Suites in the future!!! Read moreGenuine Hotels.com guest review
Good hotel to stay in. Can recommendGenuine Hotels.com guest review
On line/ internet/ 3rd party reservations are not consistent with advertisement. Requested a balcony and king bed. Thought that we were getting a room with a sofa as advertised can sleep four. Upon check in we were given a room with 2 Queen beds. Changed to king bed, as requested, balcony would be additional. Reserved 2 additional rooms to be side by […] side unable to accommodate. Hair from previous guest in tub and on floor. Housekeeping and maintenance staff very pleasant and accommodating. Was glad to have access to fresh air via sliding glass window! For the most part we enjoyed our stay! Read moreGenuine Hotels.com guest review
"nice hotel in a convenient location"
Everything about our stay here was fantastic! We were upgraded to a 1 bedroom suite with a balcony (wonderful view). Very clean, well kept rooms, bed was so comfortable. 3 huge closets (the 1 bedroom suite is about twice the size of my 1 bedroom apartment in Queens, NY!). They have Keurig coffee pod machines and offer complimentary coffee (regular or […] decaf) and tea pods plus bottled water. Everyone on the staff was so professional and nice (anytime we walked by someone on the staff, they asked how we were, if they could help with anything, and let us know their name). The gym on the lower level is a huge bonus (they have free earphones if you forgot your own), with various machines and weights and lots of towels if needed (there are also restrooms on that level). There are two restaurants connected to the hotel on either side (one is Asian, the other is an Irish pub). We went to the Irish pub a couple of times, great service and super delicious nachos and French Dip! The location can't be beat and the price is extremely reasonable (especially for the quality of this hotel). Will definitely stay here again. Read moreGenuine Hotels.com guest review
"The Play was cancelled but we came anyway!"
We had a wonderful one-night getaway at the Windsor. The valet staff that parked and retrieved our car was very nice and prompt every time. They are the first "face" of the hotel you will meet. Their appearance is clean and trustworthy. The front desk staff was professional and friendly. He made us feel welcome. This hotel offers security features that […] you'll find out more about when you stay. Our room had a balcony with a view of the city below, a king size bed and a relaxing bathtub that was really comfortable and clean. The traffic nor the guest next to us could not be heard in our room. We were in walking distance to stores and restaurants. The area is safe and clean. The people on the street gave us driving and walking directions when we asked. Speaking of restaurant, our stay included breakfast in the hotel restaurant. The pancakes were delicious! The waitress was friendly and professional. Our food arrived promptly and was hot! The roof top pool is outside. It was too cold to swim while we were there. The check out was a breeze. We will stay at the Windsor again! We felt the love!!! Read moreGenuine Hotels.com guest review
"My review on Windsor Suites"
We had requested a balcony on our reservation, it wasn't noticed by the front desk representative, so we had to move to another room after going back to the front desk to change. It would have been more convenient to us for them to have asked " I see you requested in your reservation a balcony" instead we had to change rooms with our 2 children after […] a long drive in the car. The Room was beautiful and clean. Bellman was very nice and helpful and apologetic. Restoraunts are very convenient and tasteful. Read moreGenuine Hotels.com guest review
"Walking distance to attractions"
Nice hotel. They let us check in early which was a huge bonus . . .parking was a tad expensive but overall a nice hotel within walking distance to attractions in Philly.Genuine Hotels.com guest review
I really enjoyed my stay at the Windsor Suites. It was my first time staying and I really enjoyed my stay. Definitely will stay again.Genuine Hotels.com guest review
Immaculately clean, full kitchen, centrally located with a balcony overlooking downtown, friendly staff and reasonably priced. Who could ask for more? Will definitely rebook next time I'm in Philly.Genuine Hotels.com guest review
"Great location & value!"
Close to several museums some within walking distance. Parking garage right next door just park and walk right into hotel lobby. Wawa right around the corner major points!Genuine Hotels.com guest review
"great foe family or extended stay"
Had the one bedroom with a kitchen which was great for kids. The location is easily walkable to museums, restaurants and historic district.Genuine Hotels.com guest review
"Good experience at a good location."
It was a very good hotel experience. It is a little uncomfortable to drive around when looking for a parking lot. The parking lot next to the hotel it's super expensive considering that we are guest in the hotel. Found a much economical parking lot about 3 blocks away. The hotel room was very nice and clean. The hallways walking to the hotel need a […] little of attention. The fitness center was ok too. In a hot Summer afternoon the pool at the roof deck it's a perfect spot. Read moreGenuine Hotels.com guest review
I really liked this Hotel. It was warm and comfortable. The aesthetic was simple but thoughtful and pleasant. It felt apartment-boutique which was a pleasant surprise.Genuine Hotels.com guest review
Overall, a good value. It was close to Center City, a good price for the rooms and relatively nice experience. However, the images of the rooms on their website are misleading. We were lead to believe we would have a large walk-in kitchen with and island. instead it is just a single counter top against the wall. The rooftop pool was disappointing, and […] our balcony had no chairs and felt uncomfortably high. Overall, an ok room, but don't be fooled by the nice images on the website. Read moreGenuine Hotels.com guest review
Did an overnight stay and was very pleased. Price was good for the the room which was a suite with balcony and small kitchen. Would stay there again. Restaurant at location was very good and parking garages in areaGenuine Hotels.com guest review
This hotel is right in the center of the things to see in Philadelphia. If you don't mind walking or renting a bicycle, you can save some money. The Eastern State penitentiary is just up the hill, Love Psrk is a 3 to 5 min walk awsy, Betsy Rosses house, the Libetty Bell are all about a miles walk away.Genuine Hotels.com guest review
the airconditioner was hardly working. Overall the convenience of location and the attached kitchenette was greatGenuine Hotels.com guest review
"Better interior than exterior"
The exterior has a bit to be desired but I was pleasantly surprised with the updated features and large room I had. The space was huge and the balcony offered a great view. A family could easily enjoy the space with room to spare. The rooftop pool provided more great views, the location was perfect to get to the museums and Logan Park and the parking […] offered valet but still a good price for the city. Read moreGenuine Hotels.com guest review
Great Staff!! Great room-We had a most enjoyable stay. Excellent service on all level. Very, very much enjoyed the stay. Would highly recommend this hotel. Thank you.Genuine Hotels.com guest review
Enjoyed an overnight stay in the Windsor Hotel and Suites conveniently located near Cathedral of SS Peter and Paul, my H.S. alma mater Hallahn Catholic H. S. for Girls, the Philadelphia Art Museum, and the First Public Library. Savored a great-tasting, reasonably-priced meal at a small table on the sidewalk at Con Murphy's Irish Pub. Con Murphy's was […] one of 2 restaurants with doors providing access to and from the Windsor lobby. Wish I could have stayed longer in the clean, very appealing contemporary decor at the Windsor. Next time!! Read moreGenuine Hotels.com guest review
"Convenient and nice"
My experience was overall very positive. The room was clean and nicely furnished, with a useful desk space, table / chairs, TV, kitchen, full-size fridge, and a walk-in closet. The bathroom was small but nicely finished, and the shower / water pressure very satisfying. The balcony view was a nice bonus, especially due to how the balconies are staggered […] on the building. You get a great view of Ben Franklin parkway, and there are no balconies to the left or right of a given room, so it feels very private. Read moreGenuine Hotels.com guest review
"Walking distance to Art Museum and Center City"
If you need a hotel close to both the Art Museum area and Center City, this is your place. TWO large closets and a fully equipped kitchen are provided for extended stays. Bathroom was clean and well stocked with towels. Hotel front desk is very friendly and helpful. They even gave me a late checkout, as it was Mother's Day. Bring your swimsuit! There's […] a pool on the roof with amazing city views. Whether you coming to Philly for a romantic weekend or a family vacation, this hotel is perfect for you. Read moreGenuine Hotels.com guest review
"good parking and good location, safe neighborhood."
Very friendly staff. Room was very updated and clean. Also very large. In and out parking privileges are great at $29 per day. Room rate was very competitive.Genuine Hotels.com guest review
"seconds from my destination"
The front desk staff was extremely personable, professional, and helpful. The room, to include kitchen and bath areas, was very clean. The hotel was less than 5 minute walk from the Franklin Institute which was my primary destination. It was also very convenient to the 30th Street Station, LOVE Park, and the Arts District. Absolutely recommend. Just […] be aware the hotel does not offer room service but the adjoining restaurants do and other eating establishments are near by. Read moreGenuine Hotels.com guest review
We loved our stay! Super clean, the room was really nice, staff is extremely friendly and willing to help.. Have no complaints!Genuine Hotels.com guest review
"Close to everything"
Just stayed at this hotel last night with my husband and 2 children. It was great. The room was clean and had a decent size kitchen. It was walking distance to most museums. It was about a 12 minute drive to the Please Touch Museum (which is great if you have small children)The staff was very helpful/friendly.Genuine Hotels.com guest review
Our stay at The Windsor was LOVELY! Great atmosphere, great comfy beds, room was inexpensive and we had a great view. The Room was very clean. My only drawback was the doorman. I was struggling with a bag and he did not open the door, say a greeting or anything, but yet he ran to greet the person behind me. Soooo, that turned me off from the Windsor […] for a while. Read moreGenuine Hotels.com guest review
I was upgraded to a suite at no charge. The room was wonderful, great views and great location!Genuine Hotels.com guest review
"Culture vulture paradise"
Walking distance to Barnes Foundation, Arts Museum and other cultural attractions. Comfortable room with kitchen conveniences. Free wifi (even if it took a phone call to ISP to get entry code). Food at two restaurants downstairs.Genuine Hotels.com guest review
"Near to convention center and historical district"
Great Hotel. Room was spacious, clean and comfortable. Staff was extremely helpful and friendly. I will stay here again when visiting Philadelphia on business or vacation.Genuine Hotels.com guest review
The hotel is nicely situated and within a few minutes walking of the major tourst attractions. It also has a valet parking next to the hotel it which definitely useful.Genuine Hotels.com guest review
"Super Cold - Turn Up the Heat"
I really enjoyed my stay, the location is great the staff was super friendly the room was comfortable, despite the fact that my bed was very squickly.One observation I have is that the hotel had no heat. The temperature was in the low 40's at night and when I turned on the heat in the room that was at a temperature of 60 and returned after 2 hrs the […] room had dropped temperature to 47 degrees. I inquired with the staff and was told that the hotel turns off the Heat in May!!! which was to me is unacceptable. The hotel really need to address this area, for people with kids, old age and so on this would have been a huge problem as I had to wear heavy clothes in the hotel room to keep warm. Please take care of this concern, I really like the place but wont return if I can't control my room temperature. Thanks Read moreGenuine Hotels.com guest review
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