"Solid hotel in the heart of downtown Philadelphia"
Stayed here for business. It's right in the heart of downtown so the location can't be beat. Some renovation is going on, which is why they got slightly lower rating for "hotel condition" but my room was spacious and clean. Also, the staff let me check in very early to accommodate my work schedule which was great appreciated. Also, there's an Asian […] restaurant and a large Irish bar in the hotel which is pretty convenient for a quick bite off food or a drink. I would stay here again. Read moreGenuine Hotels.com guest review
"Convenient place to stay"
The room was spacious, with a nice kitchenette and plenty of closet space and room for luggage. The hotel is convenient to shopping, museums, and transportation. The reception lobby is unimposing, but the staff is friendly and helpful.Genuine Hotels.com guest review
peace our visit was for a overnight stay. the weather was bad and staff from the garage to desk were very friendly and helpful. The elavators are very small,the rooms are very comfortable. I highly recommend this place for price and comfort.Genuine Hotels.com guest review
"Excellent Suite Room Close to Offices and Culture"
Very conveniently located to downtown Philadelphia businesses and cultural destinations.Genuine Hotels.com guest review
"Spacious and pleasant"
Stayed one night over Christmas holiday. Very spacious for my family. Not the most updated decor and some cleanliness issues in nooks and crannies, but overall a pleasant stay and would stay there again.Genuine Hotels.com guest review
"40.00 a day for PARKING!!!"
Hotel website is VERY misleading. Says parking fee optional, which only applies if you have NO CAR!! 39.60 PER NIGHT 5 night stay almost 200.00 that I was not planning on, great way to start my trip. As the person is smiling and laughing while telling me about the fees.Genuine Hotels.com guest review
"Nice birthaday getaway"
Just what we were looking for a nice weekend getaway to celebrate my birthday. The hotel was less hotel and more of an apartment vibe which was very nice. Check in was quick and easy, the staff very accommodating and the hotel was well kept.Genuine Hotels.com guest review
It was great....Genuine Hotels.com guest review
"It has it's drawbacks but overall not bad"
Apparently the modem had be removed from the room so we had no wireless. They tried giving me access via another room's wireless but the strength wasn't strong enough. I appreciate that they tried though. There was two cable boxes, one in the living room and one in the bedroom but we had no cable access. Only the local network channels. If you tried […] any of the other channels a message on the screen said that those channels were only available with a subscription. Lastly, there is a thermostat in the room but I think it's just for the show because we could not turn down the heat. Even when we turned it off our room stayed between 79 and 82 degrees. We had to end up opening the patio door to let some cool air into the room. Also, there was no vending machine for snacks because of renovation. That being said, you can't beat the location. Price wasn't bad. Parking is $40 a night and it is really bad to find street parking so you almost have to park using the hotel valet. The negihborhood had many restaurants and shops so that is a plus! I would definetly stay there again but before unpacking I would make sure that my room had wireless, cable and access to a thermostat that works. Staff is nice. Read moreGenuine Hotels.com guest review
"I will recommend to my friend."
Hotel location was nearby tourist attractions.Genuine Hotels.com guest review
"good but bad"
Place was nice. Make sure you have $50 on a credit card for them to hold on deposit. I came in with my pajama bottoms on and my work sweatshirt after a long day. I was treated like I didn't belong there and the staff was very rude to me I felt very unwelcome and not very happy to give them my business . Place was comfortable and cleanGenuine Hotels.com guest review
"The best stay"
I love the Windsor suites. The first time I stayed at the hotel was 6 years ago, and I loved it. Now I must say that since then, the hotel has evolved. In appearance and amenities. So I love it even more now.Genuine Hotels.com guest review
"Excellent Hotel Stay"
The hotel stay was incredible! Did not hear any of the renovations being done. It is located in a great area with so much to do around. Highly recommended!!Genuine Hotels.com guest review
The hotel was clean, the staff friendly and helpful. The location was perfect for site seeingGenuine Hotels.com guest review
"had a good time"
Wonderful hotel. Extremely clean and friendly service.Genuine Hotels.com guest review
"Great Hotel, Will Return"
Stayed here for one night and enjoyed my stay. Will come back to this hotel if I am in the Philly area.Genuine Hotels.com guest review
Great hotel, reasonably pricedGenuine Hotels.com guest review
The room was ready when I arrived, had a good view and was close to the several locations I wanted to vusitGenuine Hotels.com guest review
"I love Philly!"
Great location to many sites. Right in Center City just a touch away from Logan Circle. Hotel Room was great and even though we didn't use the kitchenette, was happy to know it was there. Seemed more like a studio apartment which was nice. One thing I didn't like was when I called to ask how much parking was for the night, they neglected to tell me […] about the taxes – which was an extra $7 added onto a $33 parking fee. Hotel staff was friendly. Read moreGenuine Hotels.com guest review
Hotel was under renovations which they failed to inform us about before booking our room. The noise woke us up several times and it decreased the quality of our stay.Genuine Hotels.com guest review
"Great Philly Hotel"
Great location. Hotel was under construction or else it would have gotten the highest rating for hotel condition. Wonderful service from the time I arrived until I left. Looking forward to staying there again.Genuine Hotels.com guest review
"Great anniversary stay- like an apartment."
Stayed here for my anniversary with my domestic partner. The font desk staff were amazing. They recommended several holiday activities to try since we were staying for the weekend that were very fun. They also gave us a small upgrade to a city view for mentioning it was our anniversary. Thanks so much. The room was very spacious with a nice kitchen […] and huuuuge walk-in closet. Perfect for guests with a lot of luggage or clothes. The closet allowed us to get all the luggage and shopping bags out of the main room floor thus keeping the room from getting that cluttered feeling you get at some hotels. Fairly quiet floor other than a few door slams from across the hall, but the doors slam automatically when it closes unless you ease it to the lock. Read moreGenuine Hotels.com guest review
"Good, Despite the Construction"
Everything was nice about the room: it was very spacious and had very comfortable amenities. The only downside was that the hall was under construction, which didn't bother me until my final day when the sound of construction workers woke me up. Also, the wifi was spottier than I would have liked. Otherwise, everything was nice. The employees of the […] hotel were nice and friendly, and the location was fantastic. Read moreGenuine Hotels.com guest review
The room smelled, the cabinets had crumbs in them, there was no hot water. They said they were working on the hot water problem, and would bring something to freshen the room. That never happened. I wanted a refund, but was told it was a third party bill they couldn't do anything. I would like a refund, that was awful.Genuine Hotels.com guest review
"Great room and wonderful location!"
Loved how big my room was and the location. I took off a star on the overall experience because the wifi service in my room was not consistent. Also the room was a little cold even though I had the heat on high--perhaps because the room was so big. Still, I would definitely come back here on return trips to Philly.Genuine Hotels.com guest review
"Great stay at the Windsor!"
We only stayed one night but would definitely return. The staff was curteous and informed us in advance about the cosmetic renovations that were being done. Oh and the breakfast was AMAZING!Genuine Hotels.com guest review
"great room, location, & staff, weak wifi"
My room at Windsor Suites was way bigger than I ever expected, and I loved it. The location was perfect too in downtown Philly and just a 5 minute walk to the hotel where my conference was held. The only reason I took away a star was because the wifi in my room was not reliable. The day of checkout when I was rushing to get out and needing the Internet […] I had to do without because it just wouldn't work, and I did not have time to call the front desk for trouble-shooting. Read moreGenuine Hotels.com guest review
This was a great hotel and the room was fantastic! Seamus at the desk was really, really nice and the classic professional. Looking forward to staying there again.Genuine Hotels.com guest review
Very convenient location, friendly staffGenuine Hotels.com guest review
This is more of a corporate extended visit hotel. Which is great if you want to cook, you have a small kitchen and a decent amount of space. There's a large walk in closet provided, as well as a smaller closet. They were remodeling during our stay. Unfortunately it was on our floor. The carpet in the hallway was ripped up and just the underfoam remained. […] There was a horrid smell. When we were checking out we opened our door to be yelled at to not walk out into the hallway yet, then to walk only on the rolled up materiel to the elevator. Had they not been renovating we would have enjoyed our stay more. Also we opted not to use the chair provided in the room as it had a white mystery stain on it. Everything else appeared clean. The room was certainly much nicer since our last stay 4 years ago. Read moreGenuine Hotels.com guest review
"Great hotel, great location, great price"
Great hotel. The people very nice and ready to help. Instead of regular room that we ordered they give us a suite, and we did chekin in 11 instead in 15.Genuine Hotels.com guest review
It was a great experience. My wife and I loved our stay.Genuine Hotels.com guest review
The stay was amazing! Great service and well kept. Would stay again when i am in the area again.Genuine Hotels.com guest review
"Good Place to Stay"
The hotel is being remodeled yet it was not intrusive. The room was huge, which was much appreciated. Hotel staff was super attentive. Would go back.Genuine Hotels.com guest review
"Clean and Conveniently Located"
I had a great experience with the friendly hotel staff. It was a great price for the area and size of the room (king suite).Genuine Hotels.com guest review
Since its renovation it's now even better. Great stay...would return.Genuine Hotels.com guest review
"Great place to stay in PHL"
Great place to stay in PHL. Hotel was clean room was nice. Older space but well updated. They were still in the process of renovating some but they seemed to be finished updating rooms. Nice location for walking either direction. I walked here from the metro station with ease.Genuine Hotels.com guest review
"Location, location, location"
I have been to Philadelphia a number of times. The Widsor Suites were on the pricey side, but very convinently located. The staff was very friendly and the room and hotel were clean and well maintained. The temperature control in the room was off. It was a warm fall weekend so perhaps that was the issue, but we wanted the A/C on which didn't seem to […] work, it made for a slightly uncomfortable night of sleeping. Read moreGenuine Hotels.com guest review
"Last minute travel"
Needed an overnight reservation in Philadelphia and found this hotel with a great price and what turned out to be a great location. The room was spacious and clean.Genuine Expedia guest review
"Great location and excellent staff"
I truly enjoyed my stay at Windsor. The location was fantastic and the staff were even better~!Genuine Hotels.com guest review
"Windsor Suites on the Ben Franklin Parkway"
We were very pleased overall. Location was great, room was large and it even included a kitchenette. The coffee maker was not working and we also had difficulty regulating the heat. We were told to open windows since we could not get the heat to turn off and it was 83 in our room. My other issue was the additional expense of the parking. We were told […] we were receiving a "discount rate" of $33 per night instead of the rate of $41, however, once the taxes were added it was about $40 a night. I hardly call that a discount for people staying at the hotel. Read moreGenuine Hotels.com guest review
"HOTEL WAS VERY CLEAN AND SO WAS THE ROOM"
MY STAY WAS COMFORTABLE,IT COULD HAVE BEEN BETTER IF THE LIGHT FROM THE OTHER BUILDING DID NOT SHOW THROUGH THE TOP OF THE CURTAINS THROUGHOUT THE NIGHT UNTO THE BED.Genuine Hotels.com guest review
"Nice Hotel with a very large room"
Room was very large and clean. It was very convenient to the convention center (less than a five minute walk). It was one of the most affordable hotels given its close location to the convention center.Genuine Expedia guest review
"Decent but not great"
Would have been good but for the lack of hot water on day I and the clogged bathtub drain on days I and II. And crappy off-brand coffee. And weird smell from the renovations in hallway. In other words, fine for a hotel 200% cheaper.Genuine Expedia guest review
"great hotel friendly staff"
Always a good choice in downtown PhillyGenuine Hotels.com guest review
Nice place. No breakfast though. People were very friendly and helpful.Genuine Hotels.com guest review
"Great stay in the heart of Philly"
Was in town for an Eagles game. Spent 2 nights here and gotta say I'm very pleased with my choice in hotel. The hotel staff extremely friendly, the room was clean and very spacious. There's a great pub downstairs and a great Asian fusion restaurant also downstairs (I recommend the Thai curry.) The roof top pool offers some amazing views of the city. […] The location couldn't be better, there's a lot of things to see places to visit places to eat at all within a short walk or drive. Both the airport and the stadium were just a short train/subway ride away which made things very simple, no transfers just a straight shot to both. There's a Hertz rent a car like a block away if you need to get yourself a ride while you're there. The only downside to staying here is the same issue with all hotels in downtown, limited and therefore expensive parking. Be prepared to pay $33 +tax a day for parking at the hotel. In conclusion I loved Philly and I loved my stay at the Windsor suites! Read moreGenuine Hotels.com guest review
"Great hotel , good location...No heat!"
We stayed the first weekend in October while visiting friends in Phil. Other friends also stayed at the Windsor. The rooms are clean, large, and very comfortable. Each has a little kitchenette. Even a dishwasher! The location is excellent,near all the museums and within walking distance of many attractions. I would give this our highest rating except....it […] turns out there was no heat! The nights got cold - in the forties - and the first night we were fiddling fruitlessly with the controls. (This happened to our friends too) When we reported it the next morning, we found out that they weren't turning the heat on! Our friends on the 9th floor were informed that warm air rises, so not to worry. I can't say that we froze, but we were uncomfortable. Which we didn't expect in an otherwise good hotel. Read moreGenuine Expedia guest review
"A Welcoming Home Away From Home"
Our recent stay at the Windsor Suites was perfect for our needs. The most outstanding characteristic of the hotel was the consistent friendliness and helpfulness of the front desk staff. There was a definite contrast between the personalities of your staff and those in other hotels we have visited. I only wish I had obtained there names! They made our […] stay at the Windsor Suites the highlight of our trip to Philadelphia! Read moreGenuine Hotels.com guest review
"Nice hotel adjacent to most historical sites"
Very friendly staff. Excellent rates for weekend stay.Genuine Expedia guest review
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