I stayed here the week that I took the bar exam. I could not sleep through the night because the doors to the neighboring rooms slammed every time they close. It was horrible. That is my only complaint about the hotel itself. However, the Hertz valet guys left my car lights on for the 3 days that I stayed there and my battery died, which was very i […] nconvenient. Read moreGenuine Hotels.com guest review
Very good hotel, right in the middle of Center City. You can walk to anything. The only thing I would recommend is skipping the breakfast that is in the hotel restaurant. It is overpriced and mediocre and there are better places nearby. The parking is also very expensive.Genuine Hotels.com guest review
"woke up to 92 degrees"
Major heating/air problems (not resolved well at all) as well as valet parking price discrepancy.Genuine Hotels.com guest review
"Great hotel in PHL"
It was great...being on the road for so long staying in an apartment was great. The staff was amazing and extremely helpful.Genuine Hotels.com guest review
Loved the rooms the kitchen is nice fridge perfect location perfect..... just got to get some tables and chairs and the Wi-Fi ess kind of weak for streaming movie from Netflix but all in all a great stay..... oh can you add a in house movie channelGenuine Hotels.com guest review
I loved my room at the Windsor, staff were pleasant, area was great, room was extraordinary and the price was marvelous.Genuine Hotels.com guest review
"A Beautiful Hotel"
My Husband and I was there for Valentines Day Weekend and we had an absolute Wonderful time ! Everything was excellent, from the cleanliness of everything to the convenience of getting to and from the sights of our city. We never had to ask questions because the staff was very helpful and attentive. The Employee that checked us in was very knowledgable, […] helpful and Polite. I believe his name is Shante(forgive me if I spelled it incorrectly) We are definitely going to return ! Read moreGenuine Hotels.com guest review
"Is it hot in here"
My family came to Philly for my birthday. Loved our room and location. The had a couple of issues, the first was the water pressure for the shower ( worst shower ever). The last issue was the heat in our room, OMG, we had to open our window multiple time to get the temp down!! We turned the heat off and still had temp over 80 degrees! Fix those then […] the hotel would have been perfect Read moreGenuine Hotels.com guest review
"Excellent, except for the parking fee"
Great customer service, great room, but a little expensive to park your car overnight.Genuine Hotels.com guest review
"In the middle of several must see sights."
We found the hotel exceptional. We will travel to Philadelphia several times this year. We will make this our hotel of choice for future travel. The hotel staff and the overall service is one of the prime reasons for our desire to return to Winsor Suites.Genuine Hotels.com guest review
Good site with reasonable price. But a bit old style. Attendants should be more proactive in helping customers in moving luggages.Genuine Hotels.com guest review
My Suite was huge, very comfortable, and the rates were reasonable. The only downside is the selection of restaurants in the immediate area. Only pubs and sports bars with typical bar food. If the weather is nice enough that you can walk a few city blocks, (and it hasn't been for the past month), you're home free.Genuine Hotels.com guest review
Didn't like that facts they stole money from my banks account n the charge it twice first it was for the 50 dollar hold for the damages n 24 for nothing so be careful bc if i didn't have a bank app I would ve knew ... They are not to be trustedGenuine Hotels.com guest review
"The Windsor Suites"
Very nice.Genuine Hotels.com guest review
"great place to stay for a mini vacation in Philly"
We have stayed at the Windsor Suites before with our grandchildren. We were very pleased with the renovations that were done to the hotel. Our room was very attractive.Suggestions: 1. We had a king sized bed and were surprised that there was reading lamp on one side of the bed but not on the other. If I had to make a suggestion, it would be to have […] a reading light on both side of the bed. I know this sounds like a very insignificant comment but it would have made my 2 night stay a much happier one if I could have read in bed. Another suggestion: 2. would be have a plastic cup in the bathroom. I used a glass from the kitchen and brought it into the bathroom. If we had small children with us I know that I would have been nervous about using a glass which could break. Read moreGenuine Hotels.com guest review
"Day 1 power ourage"
Great rm. terrible restaurant promo, where I was over chgdGenuine Hotels.com guest review
Our destination was The Barnes Foundation which is an easy walk from The Windsor. If you want to practice your French, talk to the valet parking attendants from Mali. The hotel service was friendly. The only problem were the slow and small elevators. For baggage on a cart, ask to use the service elevator.Genuine Hotels.com guest review
"Windsor Suites- great location & very comfortable"
We'd definitely stay here again- right on the Parkway where there are lots of museums and a 10-15 minute walk to restaurants on Chestnut and Walnut. Would stay here again!Genuine Hotels.com guest review
"weird hot water"
It was difficult to get hot water in the room, but other than that it was lovely.Genuine Hotels.com guest review
Response by The Windsor Suites Dear Guest, Thank you for your review. We sincerely apologize for the issue with the hot water. We are always happy to fix these issues when our guests bring them to our attention, and that this did not prevent you from enjoying your stay. We hope you'll stay with us again soon. Best regards, The Windsor Suites
"close to my place of business"
I had a very satisfying experienceGenuine Hotels.com guest review
Response by The Windsor Suites Dear Krissi, Thank you for staying with us, and sharing your comments. We hope to see you again soon. Best regards, The Windsor Suites
Enjoyed it very much.Genuine Hotels.com guest review
"big room, bad wifi"
The hotel is well located for business at the convention center, and our room was quite large. On the down side, the walls are not well insulated or sound-proofed and we were kept awake on multiple nights by noisy people in the next room. Additionally the wifi was absolutely TERRIBLE. Barely functional. Please: it's 2014 everyone needs a decent internet […] connection. Read moreGenuine Hotels.com guest review
Response by The Windsor Suites Dear Glassgirl, Please accept our apologies for the inconveniences you experienced on your recent stay with us. Our complimentary wi-fi is normally satisfactory for general browsing and checking emails. However, certain internet activities which require a higher bandwidth will not receive optimum service. We do offer an upgraded option for that at a nominal charge. Thank you for staying with us. We hope you'll give us another opportunity to serve you. Best regards! The Windsor Suites
The hotel suite was very clean and comfortable. I will definitely be coming back. It's not too far from eating places and lounges.Genuine Hotels.com guest review
This hotel was great for a 2-night stay. It was a large, beautiful room with a kitchen that was convenient for eating in, and a walk in closet! Easy to get to from the highway and good location to walk to some attractions. Close to subway also. Negatives were that the front desk had no take-out menus and the beds could've been softer. Otherwise, one […] of the best places I've ever stayed. Read moreGenuine Hotels.com guest review
"Great room, good location"
My room was immaculate, and had everything I needed for a comfortable week long stay. Full kitchen with fridge and stove, walk in closet, good water pressure in the shower, vanity room outside the bath, full length mirror and windows that opened to let in some fresh air. Can't wait to go back this summer when the pool on the roof is open. Just a few […] short walkable blocks from the center of downtown. Read moreGenuine Hotels.com guest review
"This will be my "home away from home" in Philadelp"
I could not have been more satisfied. This is a GREAT hotel.Genuine Hotels.com guest review
"Great Central place to stay in Philadelphia"
Love this place. Rooms clean, Staff very friendly, great amenities, great area of town, museums and historic areas within walking distance, 2 restaurants on property. I would definetely stay here again.Genuine Hotels.com guest review
"Close to City Center"
Let me begin by saying lot of closets and full kitchenette. the Room was spacious. The location was 15 min walk from city center. They provide all the silverware, storage containers, plates, Toaster, Refrigerator etc. The room was clean and was properly cleaned every day.Genuine Hotels.com guest review
"Great stay for a great price!"
Superb location in walking distance to the Barnes and to the Museum of Art. Good restaurants nearby. Excellent mattresses, clean room, helpful, friendly staff. And, remarkably reasonableGenuine Hotels.com guest review
I was looking for a quality hotel that was close to the locations me and my mom visit! It's in the middle of the downtown and everything I wanted. Clean, nice staff, a nice kitchen and roomy! I'd definitely visit again!Genuine Hotels.com guest review
"love this hotel"
This was my first time my boyfriend was ever in Philadelphia and I immediately knew what hotel we were going to stay at because I had been here atleast 4 other times and was never disappointed. This hotel is clean, the rooms are a great size especially for their awesome location and the full kitchen is a plus. The staff is also very helpful and friendly. […] I view from most of the rooms is amazing as well. If you've ever seen the Philadelphia skyline at night, you know what I mean. They also have a pretty good irish pub calld con murphys downstairs. They have an Asian place as well, but I've never been. I would recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
"perfect location, clean, parking was a sinch"
It was great. Staff was very helpful, room was clean, price was very reasonable, restaurant in the building.Genuine Hotels.com guest review
"great room for a low rate"
Our room was upgraded from a double room to a suite because a double room was not available. We enjoyed the extra space with the living room on one side and the bedroom on the other side of the wall. The room was clean and the staff was very helpful. The only complaint was the construction noise.Genuine Hotels.com guest review
"Great location bad experience."
Fire alarm went off at 630 am. Announcement came through to stay in the room and await for an update and there was no follow up. I went downstairs to ask them what happened and the front desk said "Oh yeah, I was thinking about calling the rooms." Went back upstairs to take a shower. By the time my friend got out of the shower the bathtub was filled […] with water. They also charged me twice for one rollaway. Read moreGenuine Hotels.com guest review
The room was large, clean and comfortable. The hotel staff was exceptionally friendly--but maid service came very late in the day and didn't come at all on Saturday. There are some long-term people who may not be entitled to daily maid service, but we had every reason to expect it. The location was great and, all things considered, including the price, […] having to make the bed ourselves one day wasn't too bad. Read moreGenuine Hotels.com guest review
"New yrs 2013"
Quick trip great price and great location. Friendly and helpful staff. Nice king bed and I loved the wifi accessGenuine Hotels.com guest review
Very nice hotel & staff. I would definitiely stay here again.Genuine Hotels.com guest review
"get the balcony"
Worth the upgrade. My girlfriend and I were snowed in. It was great :)Genuine Hotels.com guest review
"Huge, beautiful room"
Full wall of windows w/ great view. Great location in museum neighborhood.Genuine Hotels.com guest review
"Close to downtown"
Hotel locationGenuine Hotels.com guest review
"10+ on their Customer Service"
When I checked in the first thing I notice was how friendly the staff was. They gave me a couple of choices of rooms to choose from and when I got to my room and noticed that the refrigerator wasn't completely cleared out, they sent someone up to our room, immediately to clean it out and called us back to make sure it was done, and they apologized and […] within 2 minutes of hanging up we received a knock at our door with complimentary breakfast coupons. I will definitely go back to this hotel when I come back and will also recommend this hotel to anyone going into the area. Read moreGenuine Hotels.com guest review
"First stay in philly"
Wonderful stay. Hotel staff (front desk and parking attendant) very friendly and helpful. Overall, our first trip to Philly, with kids, was wonderful. Would have no problem coming back and recommending.Genuine Hotels.com guest review
"I expected a little more"
Overall the experience was good. There are just a couple of things that I wish were different. At check in, $50 was held on my card for incidentals and I was not made aware of this at check in, I just noticed it missing the next day. When checking out, we needed a luggage cart, when I asked the bellman for one, he just showed me where it was and did […] not offer help. When my sister and I were seen struggling with the luggage cart the bellman once again did not offer help. Luckily on of the valet drivers seen us struggling and helped. Read moreGenuine Hotels.com guest review
I stayed this hotel for 5days... I didn't want to leave it. This hotel was like my home♥Genuine Hotels.com guest review
Excellent arrangement. Loved the kitchenette! Excellent location.Genuine Hotels.com guest review
The Windsor Suites is a great Hotel to stay at. The staff are all very friendly and helpful. The valet parking is only ten dollars a day and very efficient. The location is great you are right in the heart of downtown Philly. I would definitely book this hotel again.Genuine Hotels.com guest review
"Pretty, Pretty, Pretty good!"
Location was / is great. Hotel was very clean and the staff was helpful and friendly. What more could you want. I absolutely recommend this hotel.Genuine Hotels.com guest review
Loved the hotel, this is the best hotel I ever been in, very cozy and the staff are a great team and very helpful. I will definetly come back soon.Genuine Hotels.com guest review
For the price, the SIZE of this hotel room is fantastic! What a nice suite with huge walk in closets, a kitchen, and king bed.Genuine Hotels.com guest review
Only one night but felt at home.would recommend.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )