Hotel was under renovations which they failed to inform us about before booking our room. The noise woke us up several times and it decreased the quality of our stay.Genuine Hotels.com guest review
"Great Philly Hotel"
Great location. Hotel was under construction or else it would have gotten the highest rating for hotel condition. Wonderful service from the time I arrived until I left. Looking forward to staying there again.Genuine Hotels.com guest review
"Great anniversary stay- like an apartment."
Stayed here for my anniversary with my domestic partner. The font desk staff were amazing. They recommended several holiday activities to try since we were staying for the weekend that were very fun. They also gave us a small upgrade to a city view for mentioning it was our anniversary. Thanks so much. The room was very spacious with a nice kitchen […] and huuuuge walk-in closet. Perfect for guests with a lot of luggage or clothes. The closet allowed us to get all the luggage and shopping bags out of the main room floor thus keeping the room from getting that cluttered feeling you get at some hotels. Fairly quiet floor other than a few door slams from across the hall, but the doors slam automatically when it closes unless you ease it to the lock. Read moreGenuine Hotels.com guest review
"Good, Despite the Construction"
Everything was nice about the room: it was very spacious and had very comfortable amenities. The only downside was that the hall was under construction, which didn't bother me until my final day when the sound of construction workers woke me up. Also, the wifi was spottier than I would have liked. Otherwise, everything was nice. The employees of the […] hotel were nice and friendly, and the location was fantastic. Read moreGenuine Hotels.com guest review
The room smelled, the cabinets had crumbs in them, there was no hot water. They said they were working on the hot water problem, and would bring something to freshen the room. That never happened. I wanted a refund, but was told it was a third party bill they couldn't do anything. I would like a refund, that was awful.Genuine Hotels.com guest review
"Great room and wonderful location!"
Loved how big my room was and the location. I took off a star on the overall experience because the wifi service in my room was not consistent. Also the room was a little cold even though I had the heat on high--perhaps because the room was so big. Still, I would definitely come back here on return trips to Philly.Genuine Hotels.com guest review
"Great stay at the Windsor!"
We only stayed one night but would definitely return. The staff was curteous and informed us in advance about the cosmetic renovations that were being done. Oh and the breakfast was AMAZING!Genuine Hotels.com guest review
"great room, location, & staff, weak wifi"
My room at Windsor Suites was way bigger than I ever expected, and I loved it. The location was perfect too in downtown Philly and just a 5 minute walk to the hotel where my conference was held. The only reason I took away a star was because the wifi in my room was not reliable. The day of checkout when I was rushing to get out and needing the Internet […] I had to do without because it just wouldn't work, and I did not have time to call the front desk for trouble-shooting. Read moreGenuine Hotels.com guest review
This was a great hotel and the room was fantastic! Seamus at the desk was really, really nice and the classic professional. Looking forward to staying there again.Genuine Hotels.com guest review
Very convenient location, friendly staffGenuine Hotels.com guest review
This is more of a corporate extended visit hotel. Which is great if you want to cook, you have a small kitchen and a decent amount of space. There's a large walk in closet provided, as well as a smaller closet. They were remodeling during our stay. Unfortunately it was on our floor. The carpet in the hallway was ripped up and just the underfoam remained. […] There was a horrid smell. When we were checking out we opened our door to be yelled at to not walk out into the hallway yet, then to walk only on the rolled up materiel to the elevator. Had they not been renovating we would have enjoyed our stay more. Also we opted not to use the chair provided in the room as it had a white mystery stain on it. Everything else appeared clean. The room was certainly much nicer since our last stay 4 years ago. Read moreGenuine Hotels.com guest review
"Great hotel, great location, great price"
Great hotel. The people very nice and ready to help. Instead of regular room that we ordered they give us a suite, and we did chekin in 11 instead in 15.Genuine Hotels.com guest review
It was a great experience. My wife and I loved our stay.Genuine Hotels.com guest review
The stay was amazing! Great service and well kept. Would stay again when i am in the area again.Genuine Hotels.com guest review
"Good Place to Stay"
The hotel is being remodeled yet it was not intrusive. The room was huge, which was much appreciated. Hotel staff was super attentive. Would go back.Genuine Hotels.com guest review
"Clean and Conveniently Located"
I had a great experience with the friendly hotel staff. It was a great price for the area and size of the room (king suite).Genuine Hotels.com guest review
Since its renovation it's now even better. Great stay...would return.Genuine Hotels.com guest review
"Great place to stay in PHL"
Great place to stay in PHL. Hotel was clean room was nice. Older space but well updated. They were still in the process of renovating some but they seemed to be finished updating rooms. Nice location for walking either direction. I walked here from the metro station with ease.Genuine Hotels.com guest review
"Location, location, location"
I have been to Philadelphia a number of times. The Widsor Suites were on the pricey side, but very convinently located. The staff was very friendly and the room and hotel were clean and well maintained. The temperature control in the room was off. It was a warm fall weekend so perhaps that was the issue, but we wanted the A/C on which didn't seem to […] work, it made for a slightly uncomfortable night of sleeping. Read moreGenuine Hotels.com guest review
"Great location and excellent staff"
I truly enjoyed my stay at Windsor. The location was fantastic and the staff were even better~!Genuine Hotels.com guest review
"Windsor Suites on the Ben Franklin Parkway"
We were very pleased overall. Location was great, room was large and it even included a kitchenette. The coffee maker was not working and we also had difficulty regulating the heat. We were told to open windows since we could not get the heat to turn off and it was 83 in our room. My other issue was the additional expense of the parking. We were told […] we were receiving a "discount rate" of $33 per night instead of the rate of $41, however, once the taxes were added it was about $40 a night. I hardly call that a discount for people staying at the hotel. Read moreGenuine Hotels.com guest review
"HOTEL WAS VERY CLEAN AND SO WAS THE ROOM"
MY STAY WAS COMFORTABLE,IT COULD HAVE BEEN BETTER IF THE LIGHT FROM THE OTHER BUILDING DID NOT SHOW THROUGH THE TOP OF THE CURTAINS THROUGHOUT THE NIGHT UNTO THE BED.Genuine Hotels.com guest review
"great hotel friendly staff"
Always a good choice in downtown PhillyGenuine Hotels.com guest review
Nice place. No breakfast though. People were very friendly and helpful.Genuine Hotels.com guest review
"Great stay in the heart of Philly"
Was in town for an Eagles game. Spent 2 nights here and gotta say I'm very pleased with my choice in hotel. The hotel staff extremely friendly, the room was clean and very spacious. There's a great pub downstairs and a great Asian fusion restaurant also downstairs (I recommend the Thai curry.) The roof top pool offers some amazing views of the city. […] The location couldn't be better, there's a lot of things to see places to visit places to eat at all within a short walk or drive. Both the airport and the stadium were just a short train/subway ride away which made things very simple, no transfers just a straight shot to both. There's a Hertz rent a car like a block away if you need to get yourself a ride while you're there. The only downside to staying here is the same issue with all hotels in downtown, limited and therefore expensive parking. Be prepared to pay $33 +tax a day for parking at the hotel. In conclusion I loved Philly and I loved my stay at the Windsor suites! Read moreGenuine Hotels.com guest review
"A Welcoming Home Away From Home"
Our recent stay at the Windsor Suites was perfect for our needs. The most outstanding characteristic of the hotel was the consistent friendliness and helpfulness of the front desk staff. There was a definite contrast between the personalities of your staff and those in other hotels we have visited. I only wish I had obtained there names! They made our […] stay at the Windsor Suites the highlight of our trip to Philadelphia! Read moreGenuine Hotels.com guest review
"My stay at the Windsor"
Right on the Ben Franklin Parkway. Walking distance to shopping, restaurants and museums. The staff are super friendly and helpful. The rooms were very comfortable!Genuine Hotels.com guest review
"A Pleasant Surprise"
My wife and I stayed at the Windsor Suites for a weekend getaway. At first, we thought that the hotel was small because the lobby is smaller than a lot of the major hotel. However, when we got to our room, we were thoroughly surprised at how clean, spacious (we were upgraded to a suite) and comfortable the room was. The furniture was contemporary but […] the hotel itself has an art deco look. The bed was one of the most comfortable hotel beds we've ever slept on. The hotel was located in downtown Philadelphia and was convenient to all downtown stores, restaurants and theaters. We will definitely stay at the Windsor Suites when we return to Philadelphia. Read moreGenuine Hotels.com guest review
My mini suite was huge. I really wish I could have stayed longer!Genuine Hotels.com guest review
I was excited to find this place because of the great reviews and price. But you get what you pay for. The location is great, convenient to city center, parks and museums. Service was fine, but they weren't exceptionally friendly. The room (studio) was spacious but very plain. The TV was small and didn't have a clear picture. The pillows were hard […] and the sheets were kind of scratchy. The floors were dirty which my husband found out when he tried to do some stretches. The bathroom was nice looking but the shower was hard to figure out and the water temp was hard to regulate. The water pressure for the shower also sucked. Having the little kitchen and walk in closet was nice, but next time I will pay a little more for a smaller, but nicer, hotel. Read moreGenuine Hotels.com guest review
"Quick Overnight Stay"
in Philadelphia for a 5K race. Very convenient location. Ate at both restaurants located in the hotel and they were quite good. Beds were very comfortable. Bath retro fittings a little confusing. Overall a good value and a pleasant stay.Genuine Hotels.com guest review
"Nice and roomy"
I was in Philadelphia on business for 3 days. With a Wawa a block away and work 4 blocks further the location was great. Central to everything. Rooms were large, clean and comfortable. Parking is expensive to say the least. Still, nice place to stay.Genuine Hotels.com guest review
"Will stay again."
Although it was difficult to find, I tend to blame the layout of a complicated downtown. The parking is very pricey at 33$ (dont forget the 6$ "tax"). i got room 1603 and it was very quiet. Everthing from the bed to the desk chair and side chair were very comfortable. The shower had some pressure issues (as in, not much of it). I only needed the room […] for an overnight stay, so i didnt use all of the space and amenities, but they were pretty impressive. The closet was massive, though not well lit. the kitchen space was well kept and sufficient. I had a single king and had plenty of space to walk around in. I felt very safe walking over to the two fountains near the hotel. I recommend taking a stroll over to the Rose Tattoo Cafe and grabbing a bite. I highly suggest the white chocolate strawberry brioche bread pudding. It is the perfect distance and is beautiful. Read moreGenuine Hotels.com guest review
Very comfortable room, and gracious staff. Will definitely stay here again. Great location for walking to many attractions.Genuine Hotels.com guest review
Stayed here for one night. We had a suite with a kitchen (only available room at the time of booking, we didn't need it). Only issues were the noise from the fridge which kept one of us awake, and that they had to shut off the water to do some repairs in the morning. Otherwise a lovely room.Genuine Hotels.com guest review
All goodGenuine Hotels.com guest review
"Spacious downtown spot"
Spent one night here when we were in town for a concert at the Trocadero. Close to the train station and walking distance from the concert venue. They gave us a room with a balcony, which was pretty cool! Extremely spacious room with full kitchen/dining area.Genuine Hotels.com guest review
"worth it for proximity"
I was very comfortable, and happy that I could walk everywhere. I only took a taxi to and from the airport upon arrival, and departure. Everything of importance for me was within a 3 mile radius. I felt safe in the hotel due to their security measures. I was very satisfied with their small, yet efficient fitness center. I would stay here again, and […] recommend it to others. Read moreGenuine Hotels.com guest review
Our first room had problems,we were upgraded to a very nice 1 bedroom suite. Parking is expensive ~$40/day.Genuine Hotels.com guest review
I enjoyed my stay at the hotel. The staff was very helpful. Very good time.Genuine Hotels.com guest review
The room was spacious and provided at home comfort with good amenities. Too bad I did not get the opportunity o try the pool.Genuine Hotels.com guest review
"Right in the heart of town, great staff"
Lovely staff who will bend over backward to make your stay better :)Genuine Hotels.com guest review
Very nice place to stay. Great location, helpful staff.Genuine Hotels.com guest review
"Spacious and Clean"
It was nice. The room was clean and there was plenty of space. The bed was also very comfortable.Genuine Hotels.com guest review
Very nice efficiency suite. Enjoyed stay very much. Only problem was TV remote was not working but maint quickly reprogramed it. Hotel breakfast was very good too.Genuine Hotels.com guest review
"made in america festival"
Great location, rooms clean, just like having an apartment away from home. Parking is tight, but overall I would stay again. If looking for alternative parking NEVER EVER go to Laz parking garage around the corner, they give wrong information as far as rates and when you leave they hit you with a large bill ugggh!Genuine Hotels.com guest review
"Wonderful experience in the city"
The location was excellent, right in the middle of where we wanted to be. The staff was wonderful and very attentive from the first moment we walked in the door. The room was very comfortable and also very clean. Our room had a beautiful view of the the Basilica of St. Peter and St. Paul and the Philly skyline. The two restaurants downstairs were both […] convenient and had great food. I will stay here again if ever in Philadelphia and definitely recommend Windsor Suites to anyone going to Philly. Read moreGenuine Expedia guest review
Check in was easy, rooms were clean, very convenient having a kitchen in the room. Would stay here again.Genuine Hotels.com guest review
"A Pearl in Center City"
The Windsor Suites is within a rock toss--an easy walk--to the museums and other sites. The room was spacious with a small but complete kitchen. The service was flawless and cheerful. We parked the car and walked everywhere. Having up to six o'clock on check-out day to pick up the car was great. We checked out, left our bags at the desk, and picked […] up our car in the afternoon. What we didn''t know was that there was a dandy outdoor pool on the top of the building--they should advertise that more. Overall, a great stay. We'll stay there again. Read moreGenuine Hotels.com guest review
Second time staying at this hotel and each time it is a wonderful experience. Hotel is very clean and the rooms are very big and comfortable. It is in a perfect location in center city. I would definately stay here again. Only downside during my stay was housekeeping, although very nice they interrupted my sleep and banged at my door for a couple minutes […] just to ask if i needed my room cleaned. Read moreGenuine Hotels.com guest review
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