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"Close to all we required"Reviewed by a Hotels.com guest on Mar 2, 2013
Excellent stay. I went on business and my wife and kids on vacation. The check-in counter/customer service/staff were exceptionally good. The only minor issue I had was that the shower head in the bathroom is too low - I am 6'2" .
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Brick Wall"
Reserved my room 3 weeks before my girlfriends birthday, recommended a room with a view of City Hall. Ended up getting a view of a brick wall, even after I called 48hrs before hand to confirm my view, and I was told that I had the best view of city hall. The bed was comfortable, but half the appliances in the kitchen didn't work. The valet parking attendants […] were cool as hell though. But overall I wouldn't stay here again due to the fact that the hotel totally disregarded my recommendation, even after I called to confirm. Plus the fact that the appliance didn't work. Sorry about the bad review but my experience straight up sucked! Read moreGenuine Expedia guest review
There was maintenance going on when I arrived and the noise in my room was very loud.Hotel staff told me about the work going on when I checked in but it was louder than I thought it would be.Hotel staff apoligized and changed my room to a suite that was great and gave me 2 complimentary breakfasts.Unfortunetly I had to check out early due to a personal […] call from home.I would definatly stay at the Windsor in the furure. Read moreGenuine Hotels.com guest review
"nice suite"
It was a huge room with lots of space .. The balcony was a great featureGenuine Hotels.com guest review
"More like a furnished apartment great for a Philly"
Great location and a very good value. Somewhat no frills but spacious and attractive. A great kitchenette with serving pieces.Genuine Expedia guest review
"Not so great"
Room was too warm and the climate control didn't work - heat only, so I had to open the windows. Housekeeping didn't come until after 5 p.m. each day, and I had to call for it. Amenities are fair. This place is nothing special.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice!!!!"
Great location - close to 30th St Station, museums, SEPTA and Reading Market. Friendly and helpful staff.Genuine Expedia guest review
"Couldn't ask for more"
A large room, small but clean and well appointed bathroom. Bed was very comfortable, excellent view. I think the price was low due to construction in the garage, but I'm sure the price will go much higher once the construction is done. Excellent location, walk to plenty places to eat, but the attached Irish Pub had excellent dinner and breakfast. Yes, […] I would stay there again,and recommend to my friends. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing Service & Great Location for the Price"
The service was amazing. The concerige was very helpful finding some local stores and banks. He knew where everything was. Even though the room wasn't ready when we got there, they made good with free drinks at the bar.Genuine Hotels.com guest review
"Great place to explore the city from"
Good location in the heart of the city. And the suites are pretty good too.Genuine Expedia guest review
"Good hotel but..."
Hotel experience was pretty good. The only thing I didnt like is everytime my guests came my room phone would ring to ask if they can beet up? I wasnt aware this hotel was one you need a key to get upstairs.....I got past it but....Genuine Expedia guest review
"Stay Here!"
Bang for my buck the hotel was great. Booked it the morning of my stay drove to Phillie not knowing what to expect of the hotel. Came early and could not check-in but the hotel offered to hold our bags. Paking was under the hotel although it could have been a little less expensive, I guess the low price for the stay evens it out. We could see City Hall […] from the front of the hotel, perfect for walking to museums. Walking distance from Reading Terminal Market, bars, and other attractions. Was upgraded without a request, full kitchen, gas burners, full size fridge, and walk-in closet. Would Stay here again next time I visit. Read moreGenuine Hotels.com guest review
"don't believe the pix"
the rooms are big but very run-down. Don't believe the pictures on the internet. The staff is friendly but would not trouble themselves to go "above and beyond"Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel a little long in the tooth"
Heating and cooling system was unresponsive and therefore too hot. We kept the windows open the whole time. The ice machine on our floor did not work, I had to walk down a flight of stairs to get ice. People were friendly, place is convenient to where we wanted to go.Genuine Expedia guest review
"Great location, spacious rooms, lovely view!"
What spacious rooms! Unbelievable value for money. I could actually live in these rooms - they are more like studio apartments. Location is perfect for city hall, convention center and all the Museums. Front desk staff is really friendly end helpful. Will return to this hotel for sure!Genuine Expedia guest review
"One night stand"
Nice room for overnight stay. Parking was a bit expensive.Genuine Hotels.com guest review
"Center City Busy Location"
Staff very responsive. King room was apartment size with a kitchen essentials and a gas range. Cleanliness was above average. Smallish bathroom recently upgraded otherwise furnishings well worn and may be unacceptable to some. Center city location allowed us to park the car and walk to numerous attractions. Granted our request for an hour extra on our […] check out time and took advantage of the standard policy on garage check out time of 6 PM on day of departure. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel for family."
Good hotel for family, can cooking, and have enough space.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Photo's misleading, not modern, great location"
Cons-Room was not as shown. Hotel was not modern. The site should clearly state/show what rooms come with. We would have paid a little more to get what we saw online. Ex., it had a galley kitchen, not as shown. Appliances were old. Felt like we were in an old apartment. Pro's-The hotel felt very safe/secure. Tiny lobby so no one could enter the hotel […] unnoticed. Can't beat the location. Good work out equipment, not clean, though. Might go back if we can figure out how to reserve what is shown online. Read moreGenuine Expedia guest review
Response by The Windsor Suites Thank you for staying with us at The Windsor Suites recently. We are sorry you were not happy with your accommodations. We are currently finalizing the last stages of our room upgrades, and this will be completed shortly. Our online photo gallery contains just a snapshot of our most typical rooms. The shape of our building does not lend itself to all our rooms being laid out exactly alike, particularly as the sizes vary between 450-500 sq ft for the studios, and 850-900 sq ft for the one bedroom suites. As a result, some rooms may have larger kitchens, and the location of the kichen will be different from room to room. We are always willing to honor special requests the best we can, so please feel free to let us know your preferences in your future reservations. We look forward to having you stay with us again soon. Best regards, The Windsor Suites
"Great Locatoin - Great Staff"
The staff was incredibly polite, responsive, flexible, and friendly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Gorgeous Room!"
Great hotel to stay at! Very clean, beautiful and confortable!Genuine Hotels.com guest review
"I would definately stay again."
Very spacious room with balcony that looked over a very nice part of downtown. Bathroom very nicely remodeled. A nice kitchenettes in the room. Bed was a little soft for me. Some of the hallway a bit dated, but not a big deal. The staff was very friendly and helpful. Parking was $29 a day. We ate breakfast at the Irish restaurant in the hotel and the […] omelets were very good. Read moreGenuine Expedia guest review
"great if you have to stay more than 2 days"
great location, was an apt building, may still have tenants so rooms are mini apartments -- something like this would go for at leat $4K per month in nyc! full kitchen and closets if you want to stay awhile wish they had more kingsize beds available and extra blankets. outrageous they should have to charge $30 a day for a guest to parkGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"ROOM TOO HOT"
TEMP IN IN COULD NOT BE CONTROLED BY SETTING IIN THE ROOMGenuine Hotels.com guest review
"Birthday Weekend Stay"
My room was very clean and comfortable. I want to say thank you to the staff for the birthday surprise left in my room. I will be staying with you again soon.Genuine Hotels.com guest review
Response by The Windsor Suites Jonathan, Thank you for staying with us, and your comments. We are happy when our guests leave us with a smile, and we are pleased we were able to do this for you. Looking forward to welcoming you again to The Windsor Suites! Regards, The Windsor Suites
"Useless interent"
Internet is consitently useless. The provider insists it is working fine at 1Mb plus. Speeds during the high traffic times are 10 kbit! As long as you don't need internet thhis is a nice place to stay for the moneyGenuine Expedia guest review
Response by The Windsor Suites Thank you for taking the time to review your stay. We appreciate your comments on the internet speed, and apologize that it did not work well for you. We are currently looking at all available options to providing a better service to our guests, and anticipate that we will have a satisfactory solution shortly. We hope you will return to stay with us again in the future. Thank you, and best regards, The Windsor Suites
It was a nice stay, although the room that I booked on Hotels.com was not the room that I was given when I arrived, other than that I enjoyed my stay!Genuine Hotels.com guest review
Management and staff were outstanding. Will book again if i go to philly and recomend it!Genuine Hotels.com guest review
"Rocky would like staying here"
Great location right on the parkway very scenic also great if you are a runnerGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Windsor suites convenient and cozy!"
Everything was nice about this hotel except the parking costs - they are high everywhere in Philadelphia.Genuine Expedia guest review
Very helpful, friendly staff. Upgraded our suite to a 2 bedroom; we could have stayed there a month! Delightful!Genuine Hotels.com guest review
"What a great hotel-"
Amazing amount of space and great price. A little dated but to get that much room and a balcony is rare. Would definitely recommend and would return.Genuine Hotels.com guest review
"One minor problem"
Overall good stay. Slight problem on day of departure, hot water seemed hard to come by, possibly due to high demand as I believe the hotel was full the weekend we stayed.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel for the location"
Hotel staff responded immediately to our needs and our confusion over the temperature control in the tub. A great location and fine price.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location-Very reasonable rates"
The hotel staff is very courteous and helpful. They helped me with the printer on their public computer and got us cabs and directed us around the city. The room is exceptionally spacious and very clean. I have stayed here 2 times and will stay againGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Phila trip!"
Very enjoyable! A quiet bar and quick service. We will be coming back soon!!Genuine Expedia guest review
"Affordable Prices, and A Kitchen!"
I love Windsor Suites, and it is my go-to everytime I'm in town. The kitchen is a wonderful bonus (and saves us money on food during longer stays) and that staff is always pleasant and friendly. It really does feel like a home away from home.Genuine Hotels.com guest review
Comfortable room, central location, parking is $29 a night. A restaurant and a bar attached though I tried neither. Walking distance to Walnut st and restaurants there.Genuine Hotels.com guest review
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