Staff are professional, courteous, and very helpful.Genuine Expedia guest review
Windsor Suites is very well located to walk to most of the places within Philadelphia down town area. If the location is a little further away you get taxis on almost every street and they are not very expensive.Genuine Expedia guest review
"There overnight, staff was very nice"
We stayed one night, it was a nice location. We would stay again. The staff was very helpful and friendlyGenuine Expedia guest review
Great Staff!! Great room-We had a most enjoyable stay. Excellent service on all level. Very, very much enjoyed the stay. Would highly recommend this hotel. Thank you.Genuine Hotels.com guest review
Enjoyed an overnight stay in the Windsor Hotel and Suites conveniently located near Cathedral of SS Peter and Paul, my H.S. alma mater Hallahn Catholic H. S. for Girls, the Philadelphia Art Museum, and the First Public Library. Savored a great-tasting, reasonably-priced meal at a small table on the sidewalk at Con Murphy's Irish Pub. Con Murphy's was […] one of 2 restaurants with doors providing access to and from the Windsor lobby. Wish I could have stayed longer in the clean, very appealing contemporary decor at the Windsor. Next time!! Read moreGenuine Hotels.com guest review
"Very nice on the Ben Franklin Pkwy near Museums"
Gorgeous weekend in a walking city with lots to doGenuine Expedia guest review
"Convenient and nice"
My experience was overall very positive. The room was clean and nicely furnished, with a useful desk space, table / chairs, TV, kitchen, full-size fridge, and a walk-in closet. The bathroom was small but nicely finished, and the shower / water pressure very satisfying. The balcony view was a nice bonus, especially due to how the balconies are staggered […] on the building. You get a great view of Ben Franklin parkway, and there are no balconies to the left or right of a given room, so it feels very private. Read moreGenuine Hotels.com guest review
"Walking distance to Art Museum and Center City"
If you need a hotel close to both the Art Museum area and Center City, this is your place. TWO large closets and a fully equipped kitchen are provided for extended stays. Bathroom was clean and well stocked with towels. Hotel front desk is very friendly and helpful. They even gave me a late checkout, as it was Mother's Day. Bring your swimsuit! There's […] a pool on the roof with amazing city views. Whether you coming to Philly for a romantic weekend or a family vacation, this hotel is perfect for you. Read moreGenuine Hotels.com guest review
"good parking and good location, safe neighborhood."
Very friendly staff. Room was very updated and clean. Also very large. In and out parking privileges are great at $29 per day. Room rate was very competitive.Genuine Hotels.com guest review
"seconds from my destination"
The front desk staff was extremely personable, professional, and helpful. The room, to include kitchen and bath areas, was very clean. The hotel was less than 5 minute walk from the Franklin Institute which was my primary destination. It was also very convenient to the 30th Street Station, LOVE Park, and the Arts District. Absolutely recommend. Just […] be aware the hotel does not offer room service but the adjoining restaurants do and other eating establishments are near by. Read moreGenuine Hotels.com guest review
We loved our stay! Super clean, the room was really nice, staff is extremely friendly and willing to help.. Have no complaints!Genuine Hotels.com guest review
"Close to everything"
Just stayed at this hotel last night with my husband and 2 children. It was great. The room was clean and had a decent size kitchen. It was walking distance to most museums. It was about a 12 minute drive to the Please Touch Museum (which is great if you have small children)The staff was very helpful/friendly.Genuine Hotels.com guest review
Our stay at The Windsor was LOVELY! Great atmosphere, great comfy beds, room was inexpensive and we had a great view. The Room was very clean. My only drawback was the doorman. I was struggling with a bag and he did not open the door, say a greeting or anything, but yet he ran to greet the person behind me. Soooo, that turned me off from the Windsor […] for a while. Read moreGenuine Hotels.com guest review
I was upgraded to a suite at no charge. The room was wonderful, great views and great location!Genuine Hotels.com guest review
"Culture vulture paradise"
Walking distance to Barnes Foundation, Arts Museum and other cultural attractions. Comfortable room with kitchen conveniences. Free wifi (even if it took a phone call to ISP to get entry code). Food at two restaurants downstairs.Genuine Hotels.com guest review
"Near to convention center and historical district"
Great Hotel. Room was spacious, clean and comfortable. Staff was extremely helpful and friendly. I will stay here again when visiting Philadelphia on business or vacation.Genuine Hotels.com guest review
The hotel is nicely situated and within a few minutes walking of the major tourst attractions. It also has a valet parking next to the hotel it which definitely useful.Genuine Hotels.com guest review
"Super Cold - Turn Up the Heat"
I really enjoyed my stay, the location is great the staff was super friendly the room was comfortable, despite the fact that my bed was very squickly.One observation I have is that the hotel had no heat. The temperature was in the low 40's at night and when I turned on the heat in the room that was at a temperature of 60 and returned after 2 hrs the […] room had dropped temperature to 47 degrees. I inquired with the staff and was told that the hotel turns off the Heat in May!!! which was to me is unacceptable. The hotel really need to address this area, for people with kids, old age and so on this would have been a huge problem as I had to wear heavy clothes in the hotel room to keep warm. Please take care of this concern, I really like the place but wont return if I can't control my room temperature. Thanks Read moreGenuine Hotels.com guest review
We had a wonderful stay.. Hotel is close to everything and the rooms are very clean and spacious! The staff was great everyone was nice and courteous! The only thing I didn't like is that they charge you $35 to park in their garage I wasn't informed of this but our stay and everyone was so wonderful that it didn't matter . Will definitely stay here […] on our next trip to Philadelphia! Read moreGenuine Expedia guest review
"great location and service"
I stayed in a studio suite which was very clean and moderately spacious for a suite. There is an attached kitchenette and a walk in closet with folded ironing board. I enjoyed my stay. The staff was great. The location is awesome. Within walking distance of most if what downtown philly has to offer. I needed to take the subway to where all the medical […] centers were and it took me 10 min to get there. My only gripe is that my key card kept deactivating so i had to go downstairs 2x in a one night stay to get it reactivated. Read moreGenuine Hotels.com guest review
Quite plesant stay. However, the view from window was boring - the wall of comcast center tower.Genuine Expedia guest review
The hotel stay was pleasant. However, the internet connection was terrible. Also, the front desk staff (Caucasian gentleman and African American woman) in the evenings were not very courteous. A little abrupt. Apart from that, the stay was fine.Genuine Hotels.com guest review
"Balcony is the way to go..."
I paid for the balcony upgrade and was glad I did. Room was very spacious although HVAC was on perma heat so when I turned the temp down to cool the room off in late April it only made the heat go higher...bizarre. I opend the balcony doors and it fixed it but that was crazy not to have the HVAC that has capabilities shut off in certain seasons. They […] should change that immediately. Otherwise nice location in center city and good value. Read moreGenuine Expedia guest review
This hotel is very old, remodeled but being so old it does not have individual room temperature controls. There was a lot of road noise from the street below. The pillows were unbelievably thick and uncomfortable. On the plus side the location is great. It is fairly clean and the staff are very nice.Genuine Expedia guest review
Found Windsor on expidia for a discounted price. We booked late and checked in late and received a complimentary upgrade to a one bedroom suite. The suite was clean upon arrival. The only fault with the room is the patio door in the living room did not latch.Genuine Hotels.com guest review
"Everything was good. Area was comvienent"
Overalls good. I didn't even wanna leave the roomGenuine Expedia guest review
"Right in the museum district."
The whole experience from beginning to end was great! The people were friendly, willing to accommodate requests, and the place was very clean and comfortable.Genuine Expedia guest review
Really nice hotel on great location. Spacious room with nice kitchenGenuine Expedia guest review
"Great location great hotel"
The hotel staff was welcoming and talkative, we checked in right away and parked in the parking lot with no problems. The room was very clean and everything seemed very new and remodeled. Very satisfiedGenuine Expedia guest review
all goodGenuine Hotels.com guest review
Hotel Staff friendly and helpful. Room was clean and comfortable. Parking was expensive for one night.Genuine Expedia guest review
Dear All: This is our first time at the Windsor, and we'll stay there again. We were able to walk to my brother's house downtown. We ate in two good restaurants right in the building. The room was lovely and the kitchen was good to have. It is so nice being in a suite. Good job.Genuine Hotels.com guest review
Spacious room, great kitchen, excellent location. Only complaint - I could not get the wireless internet password to work and the front desk could not help. They directed me to a 1-800 number, which is ridiculous.Genuine Hotels.com guest review
"Good for one night stay"
Overall hotel stay was good. However key points, don't come before check in time. They are usually booked to capacity so you wont get into your room before then. However if you come early they hold our luggage while you enjoy the city. Room service not always available but they don't advertise it that way of course. I had trouble controlling temperature […] gauge in the shower but got it to work (old pipe system). I had no other issues with room other than telephone being across the room, not on side table. Read moreGenuine Hotels.com guest review
"The room did not appear clean"
The room did not appear to be clean and the bath tub appeared to be dirty the water pressure in the shower was horribleGenuine Expedia guest review
Location: was wonderful right in the middle of the city. Hotel staff was very helpful and friendly. Older hotel going through some remodeling but the rooms were great. The two connecting restaurants are also very good.Genuine Hotels.com guest review
Very convenient location for cultural activities and public transportation but it was very difficult to unload a car or hail a cab at such a busy 5-way intersection.Genuine Hotels.com guest review
"Nice stay but a bit expensive."
Enjoyed the room, it had everything you could want. For the price, I think you should get a free breakfast and not just a discount. The location was alright but not real close to any shopping. The room was very clean and even had a walkin closet and a gas stove. The water temp. in the shower could have been better.Genuine Hotels.com guest review
Spacious room with good restaurant/bar close proximity to attractions/events, friendly staffGenuine Expedia guest review
"2 short blocks to location I need to be at"
My stay was wonderful, everyone was very helpful.Genuine Hotels.com guest review
"Beautiful hotel downtown"
Room was amazing (I loved having a full kitchen). The gym downstairs is spacious and full of equipment. The staff were friendly. Very happy about my experience.Genuine Expedia guest review
"Our go to hotel!"
We usually stay at the Windsor when in Philadelphia. The price is right and the location is ideal especially if you want to check out all the museums like we did! The rooms are spacious like small apartments, they even have kitchenettes which came in handy for us since we stayed multiple nights (we suggest going to the Reading Market, picking out some […] fresh ingredients and making a meal in the room if you have the time). We loved the Keurig Machine and the constant supply of free bottled water was much appreciated! We found the customer service to be exceptional this time around, from maid service, to front desk, to delivery, everyone was very nice and accommodating and we appreciated our request for a balcony. I will say we never find the bed to be very comfortable and I wish they had more options TV wise (such as on demand movies or a DVD player). Also the shower seems to be a bit tricky, I don't know why it seems so complicated. We did have a bit of an issue on the last morning, I slipped and fell out of the shower in the process destroying the shower curtain! I was in a hurry so I had to call a couple hours later to let them know. There was some confusion at first and they charged me for damage BUT luckily they were very understanding and reimbursed me for the charges. The pub downstairs has great customer service and good food as well. We will continue to stay at the Windsor in the future! Read moreGenuine Hotels.com guest review
As usual Enjoyable stay. Best Deal in town.Genuine Hotels.com guest review
"I would definitely suggest to others"
Beautiful location, nice staff and clean, pretty room. We had four stay in a double full bed room with balcony and we loved it. Great view and very nice room, with clean private bathroom. Valet parking isn't the cheapest but is reasonably comparable to surrounding parking garages and is convenient for hotel guests.Genuine Hotels.com guest review
"I like the title"
The rooms are beautiful and very spaciousGenuine Hotels.com guest review
"everyone on the staff was friendly and helpful"
I was attending a conference that ended at noon, so they arranged for me to check out later.Genuine Expedia guest review
It was disappointing that the Internet connection did not work though overall facility and service at the reception desk were great.Genuine Hotels.com guest review
"great value for money"
excellent facilities; congenial staff; very quite. Only downside is parking is expensive even at a special rate ($30/day); convenient to major attractions in center city.Genuine Hotels.com guest review
"clean, spacious, comfortable great in- room coffee"
I stayed one-night after missing my scheduled flight home. Lived up to its ratings on hotel.com. The room had a kitchen, complimentary bottled water, loads of space, accessible outlets for my computer, comfortable bed and a great view of the city scape. I lucked out after the frustration of winter travel. Will definitely plan for a stay next time I […] am in Philadelphia Read moreGenuine Hotels.com guest review
"Great hotel in downtown philly"
Great room, comfortable beds, kitchen suite had everything I needed to put together my meals. Location makes walking to sites easy. Hotel staff was friendly and accommodating to my needs.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )