"Always enjoy the Philadelphia Loews!"
Great staff, Great Hotel, Great Room - Always! As a frequent Philly visitor for business the Loews is always my first choice, although I have had to stay at about a dozen other hotels in the Center City. The Loews remains my favorite with a recently remodeled restaurant, bar, and full size gym, pool, and SPA.Genuine Expedia guest review
"EXCELLENT ROOMY AND LIGHT FILLED ROOM"
The hotel is very comfortable. My room was huge and light and very clean. The fitness facilities were great. The staff was fantastic. Room service was very prompt and food was very good.Genuine Expedia guest review
The hotel's location was excellent for a convention event. Very close to reading terminal market where choices of meals and food items were fun and tasty. The hotel's restaurant was average. Tours to independence square close by. Housekeeping was done late one day so I had to skip it because returned to room. That was only drawback. Walking distance […] to shopping, restaurants. 7-11 around corner convenient for water. $11 by taxi to sugarloaf casino. Had late checkout and held my luggage. For a convention event a perfect property. Read moreGenuine Hotels.com guest review
"NJ Fashion Designer and Reality Star Jerseylicious"
Everything was outstanding, only one problem valet parking need a little better way of functioning...Genuine Expedia guest review
"Great hotel in center city."
The weekend was a rainy one. I spent the weekend with my wife that traveled up from Florida. The lowes was a great getaway with plenty to do in center city. The updated resturant served great food and drinks.Genuine Expedia guest review
"Love this place!"
Love this hotel, but not the new Resteraunt the recently added in April 2014. Im a BIG breakfast person and i was disappointed in the breakfast meat. I guess the make the meat VERY early in the morning and keep it to the side and when customers order they re-heat it.. And you can tell. Ugh the sausage was so dry! There is not a whole lot to choose from […] off the dinner menu also... Burger, pasta (which was terrible!), salmon, and I believe a steak. There's so many good resteraunts in downtowns Philly, I should of went somewhere else, however it was raining and it was the most convenient. Read moreGenuine Hotels.com guest review
"Nice hotel near everything."
Staff was warm and welcoming and every need was meet would definitely recommend this Hotel.Genuine Expedia guest review
"much better than across the street...."
At an academic conference for the weekend - the Loews was convenient, clean and also not overwhelmingly large. The exercise room/area is spacious and light and the pool (lap pool) was decent. I was the only one each morning which made it even better! The one problem I had - noisy gaggle of young women in the next room, who were noisy well past midnight […] - is more structural than service, but if you are unlucky as I was (for one night) then, there is not much one can do (even though, I heard someone else knocking on their door reminding them of how loud they were). Read moreGenuine Hotels.com guest review
Clean, nice updated hotel, good location. Wish they had door slower because every time somebody leave the room you can hear the door slamming.Genuine Hotels.com guest review
"Wow....nice place nice people....small but..."
Love the place people and service was great. Free internet was lousey but the room rate was great. Prepared to amke small complaint about having to pay extra for upgrade on internet and before I could on check out they comped the up charge. Only thing I would change is there is no coffe service in the room...or the hall or the hotel.....Had to go to […] Starbucks in the Hilton across the street every morning. I will be back when I go to Philly again Read moreGenuine Hotels.com guest review
"Favorite hotel in Center City!"
This hotel is always my top pick if I can find a room for a good price! Located close to Market East station so travel by train is very convenient. Situated in the heart of Center City and witching walking distance to many bars and restaurants. Always clean, modern and accommodating!Genuine Hotels.com guest review
Loews upholds their stellar reputation in the hotel industry for my family.Genuine Hotels.com guest review
Hotel staff were fantastic (especially valet and concierge personnel). Hotel was clean, lobby bar was fantastic, location was close to Reading Terminal Market. A very enjoyable stay. Would definitely stay there again.Genuine Hotels.com guest review
"Great city view at competative price."
My daughter and I stayed for 5 nights at the Loews in Philadelphia. We were on the 27th floor and our room had a fabulous view of the city. The room was well-appointed with modern furniture and nice linens. There was a new large LG TV in the room with free HBO. The bathroom was a generous size and it had a great shower. We would stay there again.Genuine Expedia guest review
"Not Quite What We Thought We'd Get"
Confirmed reservation for deluxe queen or similar, but got a pull out sofa bed- not cool. Lowe's staff was unable to move us to another room bc they were "full", but applied a credit to our room so we ordered room service. On that note, tried to order cappuccino/ french press coffee in the morning, but it was unavailable. The eggs/ smoothies were good. […] So, appreciate the gesture of a credit, but disappointed our one night there was spent on squeaky pull out. Perhaps this is hotels.com issue v hotel itself. Staff was pleasant, view of the city was perfect. Read moreGenuine Hotels.com guest review
"Different from last visit"
Due to renovations the check in wasn't as seamless due to them moving the location. Not my first stay here so compared to before a little disappointing one of the towels had dried toothpaste on it and with a quick phone call they were replaced along with a $25 credit toward my stay other than that minute detail it was as always a great experience definitely […] recommend and I will be staying there again because after all things do happen and I'm willing to overlook that small detail Read moreGenuine Hotels.com guest review
"Best Hotel in Philadelphia."
Great rooms .Superb service. Gym is the best in town it's bigger than many professional gyms. It's hidden jewel. We were treated royally.Genuine Hotels.com guest review
"Great service but over-rated hotel"
Great service but rooms were small. Rooms were clean but common areas were not so - especially the floors. Not a bad hotel but definitely a bit over-rated.Genuine Hotels.com guest review
"One - night stay"
Valet service was very delayed on Friday afternoon. I had to wait close to 45 minutes for my car. This was the only bad experience of my trip.Genuine Hotels.com guest review
"Convenient to Convention Center"
The proximity to the Convention Center made it easy to go back and forth from the hotel and our event at the Convention Center. We also enjoyed a wonderful buffet dinner at the restaurant on the 33rd floor. The view was amazing!Genuine Hotels.com guest review
"In the heart of the city, beautiful rooms"
Centrally located. Beautiful, clean, modern rooms with sweeping city views. Huge, well stocked fitness centerGenuine Hotels.com guest review
"Rooms very nice, central location"
Chanced into an upgrade onto the "club level" with very nice rooms, well appointed, beautiful views of city. Located downtown (12th & Market) the hotel is convenient (walking distance) to most of the major attractions (Independence Hall, City Hall, Constitution Center, Betsy Ross House, and the Italian Market (a bit longer walk). Staff courteous and […] quite helpful. Would stay again if I needed a downtown location! Read moreGenuine Expedia guest review
Room had a very strong chemical smell room service was unavailable first nightGenuine Expedia guest review
"Philadelphia Loews Hotel"
I was in Philly for a conference which was held at the Philadelphia Convention Center and Marriott Hotel. I choose Loews because of the history of the property and the price. It was a very easy walk to both the convention center and the Marriott. There was also ample shopping in the area. The staff was very friendly and helpful. I don't plan on returning […] to Philly anytime soon, but if I did I would definitely stay at the Loews again. Read moreGenuine Expedia guest review
It was very convenient for conferences at the Convention center. food service was good but pricey, even for Center city. Easy walking to Chinatown! historic area on a nice day.Genuine Expedia guest review
"Beautiful tribute to the PSFS building."
Despite the crowds from the flower show the hotel did a wonderful job with the guests from check in to check out. Only recommendation I would make would be water to drink when you come in. Room comfortable and clean. Great view of the city too!Genuine Expedia guest review
Never got my room cleaned the whole weekend I was there. Friday asked for room to be freshened was told ok. It never happened. Saturday called me to see when I wanted my room cleaned said 5 pm. That never happened. There is no mattress covers on the bed with a fabric topper that was very miss shapened. Was disappointed expected so much more from high […] end hotel Read moreGenuine Hotels.com guest review
Excellent location and reasonably priced.Genuine Hotels.com guest review
"Loews is the best"
This is the 6 th time I stayed here the restaurant was being renovated so it was not as welcoming as in the past but overall I will always stay at Loews when in PhiladelphiaGenuine Hotels.com guest review
"Great view of Phily"
Comfortable, convenient and friendly.Genuine Hotels.com guest review
First of all I want to mention that I took the train to get to Loews from the Airport, something I am not comfortable with or familiar, but I arrived at Market Street about half an hour later and there was Loews across the street. My room was ready the minute I walked in, at least an hour earlier. I got the 25th floor which was an awesome view of the […] city. The hotel, the room, etc was very modern and looked new; the staff was attentive and friendly. The hotel is located perfectly near most of the venues I wanted to visit. Franklin Institute, Museums. Love Statue, historic churches, Betsy Ross' home, City Hall, Convention Center, Train Station. Market Place where there are numerous places to eat. Macy's, Ross, Old Navy etc.. I purchased the Philly Pass and took the Hop On Hop Off Bus which I highly recommend that way you get to see how close you really are to most of the historic sites. I walked all around Philly, never took a cab, just the Hop On Off Bus and walked my way back to the hotel. Had an awesome stayed relaxed in my room, took a bath and watch some TV at night. I also had breakfast at their Level 33 floor restaurant which had a magnificent view of the city. Read moreGenuine Expedia guest review
The staff was wonderful. They were very friendly and accommodating. The hotel was within walking distance to the Civic Center and the Reading Market. Our room was beautiful and very clean. The hallways needed to be vacuumed a little better. We are looking forward to returning next year Thanks!Genuine Hotels.com guest review
"Great Place, Great Location"
Loews is a very nice hotel in a great location if you are spending time near center city Philadelphia. The hotel staff was exceptionally pleasant and engaging. The room was clean, and the Lounge on the 33 floor provided an excellent view of the city. We checked in late and had to leave early but the entire process was seamless.Genuine Hotels.com guest review
"Customer Service redefined"
I travel for business all through the year and all over the country so I do stay in a lot of hotels. My stay at Loews Philadelphia hotel was an experience to remember for their excellent customer service. I called the hotel front desk on the day of my arrival and told them that I was coming with the family and would like to get a room with a view. They […] said that they will definitely try and asked me to visit their lounge on the 33rd floor also as it presented an exceptional view. When I reached the hotel the lady at the front desk that I spoke with was there to greet our family. She had arranged for a spacious room on the 28th floor with one of the best views of Philly. In addition she also had arranged for a complimentary drinks for the entire family at the 33rd floor lounge which we thoroughly enjoyed. During the course of our stay we interacted with various people working at the hotel and the one thing that was common was the warmth, smile and superb service of all the staff. The room service food was excellent too. Overall a wonderful stay for the family. I am not a member of Loews's "frequent visitor" program so I am assuming this is how they treat all their customers. Whenever I am in Philly next I know where I will be staying. Read moreGenuine Hotels.com guest review
The hotel is very nice and staff is pleasant and helpful. Elevators caused unexpected room noise.Genuine Hotels.com guest review
"LOVE THE REMODEL!!!"
They've redone all the rooms except the Presidential Suite and I must admit. I was VERY pleased!!! I had a King Luxury Room and I couldn't have been happier!!!!Genuine Hotels.com guest review
"Very nice hotel. Surrounded by plenty of shopping."
Rooms were always cleaned and restocked. The staff was very knowledgeable of where things were.Genuine Expedia guest review
"Met all my expectations"
This hotel was very comfortable. Great location and great fitness center/spa area. For the price I paid it can't be beat.Genuine Hotels.com guest review
"Convenient locale, great service"
Hotel had everything we needed for a quick and convenient overnight stay. The staff was very congenial and helpful. We had all the amenities we needed, including parking for the day (though at a premium cost). Great view of the skyline from the hotel room and restaurant.Genuine Hotels.com guest review
"Nice place to stay plus good food & shopping"
We were impressed with the great service in the hotel, right from the valet parking drop-off. Our room was outfitted with modern furnishings and we particularly liked the "island" desk with 2 office chairs, since we both wanted to do some work at the same time.Genuine Hotels.com guest review
Perfect stay. Staff was awesome, although a few times we were given wrong info the over all stay was great. Beautiful rooms and amazing amenities.Genuine Expedia guest review
the hotel was beautifully decorated and very "cool". Centrally located which was very convenient for what we were looking for. Unfortunately, the noise from the hallway was unacceptable all night. We could hear people talking (clearly), doors opening and closing throughout the night and it was disruptive to our night sleep. This was disappointing since […] the building was beautiful as was the decor but I would have to think twice before booking this hotel a second time as well as recommending it. Read moreGenuine Expedia guest review
The Lowes hotel has great views. The whole place smelled fresh and clean. The room was well cleaned and restocked. Comfortable in all ways. The pool was warm and a bit overcrowded in the evening just before it closed for the night. The room service was handled quickly and was fresh. I enjoyed the stay very much.Genuine Hotels.com guest review
"Nice hotel, down town and close to everything"
The hotel was nice, the room was modern and the bedding was nice. The bathroom had a few hairs on the floor and in the tub that did not belong to me but that was minor. The shower gel and body lotion was better quality than most hotels. The only thing that I did not like was the doors to the rooms slam shut and echo down the hallway. This went on through […] out the night and kept waking me up. Read moreGenuine Expedia guest review
This hotel is in the (beautiful) old PSFS building about two blocks from City Hall. It's very near several terrific restaurants, and right next to the 13th St SEPTA station - so getting around was really easy. The view at night from the bar on the 33rd Floor is not to be missed. Also, this hotel has one of the best gym facilities I've ever used in a […] hotel - plenty of treadmills/cardio equipment, a wide selection of free-weight and machines, and a nice lap pool. Would definitely stay here again! Read moreGenuine Hotels.com guest review
It was a nice place although I was there because of my sons serious hospital stay. I would love to come back & enjoy this lovely hotel. If you use the parking garage it was hard to find where to check in...but the staff were very niceGenuine Hotels.com guest review
"Beautiful hotel, conveniently located."
The hotel itself is beautiful and our room was very nice and clean. Very friendly and helpful personnel. The hotel is right in the middle of everything, and you can walk everywhere.Only thing that wasn't excellent were the gym and pool: none of the tv's in the gym worked, the guy working there wasn't particularly helpful and friendly (other than his […] collegues) and there is enough space for a separate pool for play. It was impossible to take laps in the lap pool because of all the people playing there with balls etc there. Read moreGenuine Hotels.com guest review
"Heart of Philly"
The staff was great , the room was awesome and the view from the 28th floor unbelievableGenuine Expedia guest review
"Very comfortable despite renovations taking place."
Had a very wonderful experience on such a short one-night stay. Part of the hotel was being renovated, but didn't disturb the excellent service! Excellent and speedy room service! Food was delicious and room was exceptionally clean and comfortable! Would definitely come back!Genuine Expedia guest review
My stay at this hotel was fine. I selected it in part for the valet parking, and also because it was next to the hotel where my conference was. It was also easy to get to from 76, which was a perk for me given I had not previously been to the area. I would definitely stay again. The staff were fantastic! They were very accommodating without being overbearing, […] and they were very friendly throughout my three day stay. The 33 restaurant was also fantastic. I only wish I would have tried it before my last day there (and on a day that wasn't foggy). I would highly recommend it for breakfast. There are not many casual dining options right in the immediate vicinity, but even if there were I would still eat in 33. All and all, nothing bad to say. Read moreGenuine Hotels.com guest review
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