greatGenuine Hotels.com guest review
Clean rooms, Concierge service (Joe) was very good and very helpful. Hotel location was amidst whatever you may need to see or dine.Genuine Hotels.com guest review
"Clean, suited our needs"
Our room was small, but clean. The bed & pillows were super comfy. Had a desk that we did not need- would be perfect for a business trip. We would stay again.Genuine Hotels.com guest review
"Small spaces but large enough for a short stay"
Accomodation true to description on website. As often case in a big city the room itself was small, spaces around bed small, small bathroom. Sleek modern design. Probably just fine for a solo business traveler. It was fine for the 2 of us for the night (in town for a concert). Only disconcerting and disappointing feature was the "help yourself guest […] closet" in the hall with extras from coffee creamers to blankets. Since there were only 2 pillows on the bed we hoped for 2 more, but the 2 pillows in the guest closet were without cases and both stained. But even with this yuck factor we would consider a one night stay again. Pleasant, helpful staff. Located across from an indoor mall and close to park, city hall attractions and SEPTA station. Read moreGenuine Hotels.com guest review
"Great Boutique Hotel"
Overall the hotel is located in a great area close to restaurants and shopping. 15 minute walk or less to the convention center. Service was exceptional everyone is eager to help or assist. Coffee and snacks in the lobby awesome! We had two twin beds. I highly recommend upgrading the size of your bed and or room if you can. The twins were uncomfortable […] and narrow. Read moreGenuine Hotels.com guest review
"Defiantly going back"
Very clean. Very nice people. Even asked if we needed a later checkout.Genuine Hotels.com guest review
"Comfortable, clean but disappointing"
The hotel and room was clean and comfortable. The bed and linens were excellent. We returned from dinner after a long day, tired and ready to rest. The noise coming from surrounding rooms was ridiculous, music and loud voices. We called the front desk, it took more then 2 hours for them to address the issue. At 3:00am the noise finally stopped. While […] checking out in the morning, no mention or apoligy was provided. Very disappointed, and would not stay here again. Read moreGenuine Hotels.com guest review
"Pleasant stay in great part of town"
Stayed one night, and was upgraded to an executive suite in the corner of the building. Amply sized room with a very comfortable pull out sofa for friend or family. Kitchette well equipped. Lobby living room extremely pleasant with free coffee and tea. Bottled water is available in the hallway near the elevator, that you fill yourself from their cooler […] - a nice arrangement as you are walking out the door. Neighborhood is full of shops and restaurants. Insomnia Cookies - the famous place for sweets if you can't sleep - is a couple blocks away. Lots of other great finds for dinner and brunch. Only (minor) complaint was that the bathroom was so small and the window so large that there was no handy place to hang our towels. Would definitely stay here again. Read moreGenuine Hotels.com guest review
Great location. Nice room layout. Felt like a suite with the separation between sleeping and desk/ chair and lounge space. Would suggest 2 upokstered chairs vs one upholstered and one desk. Nice to have filtered water and assorted coffees. Would also have been nice to have fruit and/or granola bars at coffee! Dining room and bar great! Staff attentive […] and accommodating. Parking is around the corner and discounted for hotel. Find out the details when you book because you can't park on street in front of hotel to go in and ask! Read moreGenuine Hotels.com guest review
"Perfect for a couple"
CLEAN, comfortable room and lobby. We stayed 4 nights during a nearby convention. I would definitely stay here again. Room was quite small but very efficient, well-appointed, and did not feel cramped.....almost like it was designed by IKEA. Staff pleasant and helpful. Surprised to have a microwave and mini-frige in the room, as well as snacks in the […] lobby for breakfast and evening. Neighborhood not fancy but we felt totally safe, even walking back to hotel at night. Read moreGenuine Hotels.com guest review
The room was very comfortable. It lacked a tub, kleenex tissues and only had one hand towel.Genuine Hotels.com guest review
When we checked into our room, there was a large bag of trash and two big bags of linens that the cleaning staff had left behind. Not a nice greeting. The sink drain was broken also, It was fine. Great location.Genuine Hotels.com guest review
"Great location; Great staff"
Location and staff were excellent. The rooms are not overly large but more than adequate.Genuine Hotels.com guest review
Great place! Very clean. In the middle of everything.Genuine Hotels.com guest review
Great value for the money. Not the largest of rooms, but we weren't in the room much anyway. Snacks and drinks in the lobby were very welcome to hold us over before dinner, and the hotel is close to so much. Would definitely stay here again.Genuine Hotels.com guest review
"Nice place to stay."
It is close to the City Hall, over all with great location, service is good as well.Genuine Hotels.com guest review
"Close to Hipsters"
Was nice, single bed, very small bathroom perfect for one person, would be cozy with 2. Loved the distilled water dispensers everywhere. Enjoyed that the surrounding area was youthful hipster area. Plenty of great dining available.Genuine Hotels.com guest review
"Club quarters, Philadeliphia"
Great location!! Service staff are great. Always a good stay.Genuine Hotels.com guest review
"Overnight In Philadelphia"
Our room was clean and comfortable. The service was prompt and friendly. The facility was very well maintained and the hotel is located in a fun neighborhood.Genuine Hotels.com guest review
close to all places we had to see. People at registration were professional and helpful. Easy to get cabs.Genuine Hotels.com guest review
It was a great overnight stay. I work in the city and needed a place to stay for a wedding that night. My friend stayed with me. We both decided we don't need anything fancy but something close to the venue. The only reason this option came up was because we got it for 99 bucks. This was our first time in this hotel. Clean hotel, but the bathroom is […] small. As for me, I didn't mind, I just needed to take a shower. My friend wasn't to fond of it though. Overall, our one night stay was good and no probs!!! Read moreGenuine Hotels.com guest review
"Best Upscale Hotel Value in Philly"
I thought the amenities offered by Club Quarters were wonderful. We dined in the restaurant, Davio's, for breakfat twice and the food and service were impeccable. We loved the extras such as snacks, coffee and tea bar, and big-screen TV's all in spacious lobby. We would definitely stay there again.Genuine Hotels.com guest review
We were there for a two night stay, and I was so impressed with this hotel. We were upgraded to a suite, which was nice, so we had a little extra space. It is right in the center of town, a couple blocks from various transit stations, and less than a mile to the liberty bell. Definitely a good price for the location, and the customer service was wonderful. […] We did a 5k race where they dumped colored powder on us, so when we returned to the hotel we were super dirty, and they were very quick in getting us extra towels and soap. I was very impressed with this hotel and will definitely be going back. Read moreGenuine Hotels.com guest review
"Great Location; Beautiful Atmosphere"
I had a wonderful stay. This is a great hotel and highly recommend it to any and all.Genuine Hotels.com guest review
The front desk staff and the staff at Davio's are excellentGenuine Hotels.com guest review
"Fit the bill for my needs"
Smallish room but comfortable, with decent amenities. Windowless except for skylight over the head of the bed. Discounted parking is available in nearby garage with hotel validation. At in-house restaurant food was good, service indifferent.Genuine Hotels.com guest review
"Philly Buisness Trip"
Room was very, very, very small and NO closets. I'm still shocked by that..NO closets. Not the cleanest hotel I've been in and only two small elevators to use so the wait time at peak hours was very long. My room was not cleaned every day and the front staff was not exactly the friendliest folks on the planet. Plus side - local is wonderful and very […] central - close to subway and rail station. Read moreGenuine Hotels.com guest review
"Great value, super clean, and emphasis on service"
This excellent small hotel near the Convention Center, museums and the Reading Terminal Market was at least $50 per night less than surrounding places of similar quality. About a mile form Constitutional Hall and the Liberty Bell The service was friendly and very efficient with an espresso machine for use by guests. Beautiful lobby living room. Smallish […] but very nicely appointed room. Excellent on-site restaurant or walking distance to urban fun and nightlife. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Excellent accommodations. Highly recommend.Genuine Hotels.com guest review
"Great location, good experience"
Consistent with the other Club Quarters I've stayed at, one of the major selling points is a very convenient location in the city. The rooms are clean and quite comfortable - a bit on the small side, but I was staying alone, and the room was certainly large enough to be comfortable for just me. The elevators are a little slow, but aside from that minor […] annoyance, no complaints. Read moreGenuine Hotels.com guest review
Wonderful hotel! Super clean rooms, friendly staff, and coffee/food for free in the lobby!Genuine Hotels.com guest review
"Clean/convenient/friendly & reasonable prices too!"
Loved it. My 2 night stay was perfect for attendance at the Convention Center. I had to walk about 5 blocks but it was good to see a little of the city, and the prices were much more reasonable than staying at one of the connecting Convention Center hotels.Genuine Hotels.com guest review
"The rooms are extremely small and service is bad"
I will never go back to this hotel. The rooms are extremely small and the hotel tried to compensate for the horrid service by being overly nice to customers. I had a 2hr wait to check in to my room and the elevators were cramp.Genuine Hotels.com guest review
"Great location, good price, very comfortable"
Stayed overnight on a quick trip to visit friends. The free wifi, lattes, and fantastically comfortable bed were totally worth it. Check in and out was easy, the location was fantastic, and overall I am super happy with our stay.Genuine Hotels.com guest review
Broken small sink soap Toilet lid falls as going to b/r !!! Key cards needed updated. Other guests had difficulty w keys Smallest one drawer dresser 6 am wake up call at 645, they did give a coupon I had to ask about parking card. I was not asked when I checked in. Loud yelling noise outside around 11 pm - 12 am both nights Close to rite aid convention […] center. Good location Read moreGenuine Hotels.com guest review
Really unfriendly staff on reception. Dont forget to ask about parking ticket reward because he will not offer you anything... Elevator are so slow so u have to wait so long. Generally ok hotel great locationGenuine Hotels.com guest review
"Went for our 15th wedding anniverary"
Great location. Close to so much nightlife. Rooms are a bit small, but otherwise a great hotel. It's modern, yet in an old building. Free self service coffee bar and snacks in the lobby was a nice touch. We took the train to City Center. Overnight parking is expensive in Rittenhouse Square. You really don't need a car in the city anyway.Genuine Hotels.com guest review
The entrance to the hotel is fronted by a bus lane. No one is on the ground floor to help with bags and parking was available but not conveniently located. The hotel did not inform us of the garage around the corner and across the street until after we had located in a further place not being familiar with the city or the hotel. The room was small without […] the promised sofa bed. When the chair moved to view the TV there was dirt on the floor which remained after the second day. I would not stay in this hotel again. Read moreGenuine Hotels.com guest review
"No real Parking"
Parking SUCKS!!! Be prepared to be forced to park in a parking garage, only to have to drag you personal belongings down the street behind you, before getting to the hotel....Genuine Hotels.com guest review
First time staying at Club Quarters. It's right in the middle of downtown Philadelphia on Chestnut Street. There is no valet parking, so pack light. I stayed in a Club room for 2 nights. The room was really small and really sad. I get the smallness. I've stayed in boutique hotels before. However, the burgundy polyester duvet was awful. There's something […] about polyester bedding that just doesn't seem clean. There was a layer of dust on the tv remote and clock that I had to wipe down myself. There were dust bunnies on the side of the bed. I also found a random sock after dropping a bottle cap that rolled underneath the bed! Gross. The bathroom was clean. The only thing that redeemed my stay was dinner at Davios. Fantastic service. Old school waitstaff. Real professionals. I dined alone. Still, the manager and several waiters treated me like gold. Excellent food! I can understand why it was packed for dinner. Will definitely make reservations for Davios again, next time my husband and I are in Philadelphia. Read moreGenuine Hotels.com guest review
Hotel rooms were small and very close together, but they were nice. I liked that they provided soda and water during my stay for free. That was a pleasant surprise. The elevators are very slow.Genuine Hotels.com guest review
Overall very good. Air conditioner was very noisy otherwise everything was fine.Genuine Hotels.com guest review
"Great Value and Location"
This was my second time staying at this hotel in the past year. The staff is very friendly. Both times I have stayed, I was able to upgrade to a suite for $25 which included a small kitchenette (microwave, sink, refridgerator). Also, had a few drinks and appetizers at the restaurant attached to the hotel, and everything was delicious! They will validate […] parking at a garage around the corner which takes 35% off the total cost. It was $24 to park overnight there after the discount. They also offer free coffee, espresso, and spring water in the lobby 24/7! Will definitely be using this hotel again on my next trip to Philly! Read moreGenuine Hotels.com guest review
Very nice room small but nice...everything was clean and well taken care of the service was dull hardly any staff around.....if you like your space in the bathroom this would not be the best place bathrooms were really small but cute...Genuine Hotels.com guest review
The location of the hotel is perfect. City center location means no free parking but the hotel has a deal with the parking garage around the corner (see Club Quarters Philadelphia website for details). The room was not large but big enough for two people. The freshly brewed coffee and filtered water in the lobby was wonderful. Too bad that the snacks […] and other drinks in the lobby disappeared the day after we checked in! However, the filtered water stations including bottles on each floor were also a big plus. The mattress was not the greatest but the sheets were nice and seemed to be clean. I am usually not picky but was a little surprised to see a lot of dust on the shelf in the room. We didn’t have our room cleaned after the first night because the rooms apparently don’t get cleaned until late in the afternoon. We were already back in the room by then – to rest and change etc. No problem but the cleaning staff really bothered me the next day…After the second night stay, our towels were hanging in certain spots when we left. When we came back, the towels including the floor bathroom towel and used wash cloth were hanging over the shower rod. It was the same towels (mixed in with the dirty floor towel), not new clean towels. If you clean my room and don’t change out the towels, you could at least leave them in the same spot! The front desk was very polite and we immediately received a new set of towels. Overall, it was a nice stay but with slightly mixed feelings. Read moreGenuine Hotels.com guest review
"Close and nice"
Clean, comfortable, great location, friendly staff.Genuine Hotels.com guest review
Room was nice, staff friendly and accommodating, and lobby had snacks and purified water. Location was great as well.Genuine Hotels.com guest review
The hotel was great along with the staff. The elevators were slow. Be sure to ask for extra towels and there was only 1 face towel in a room for 2 people.Genuine Hotels.com guest review
"Such an amazing stay and will definitely go back!"
This place is wonderful! The staff was very friendly. The location is dead center of many tourist attractions. It was just a fantastic weekend and I would highly recommend it to anyone and I am already making plans to come there again soon.Genuine Hotels.com guest review
"Not worth it"
The Club Quarters in Philadelphia offers a convenient location to the downtown area. The room was spacious and clean and the kiosks to check in/out were nice. However, no one told us the parking garage was located 1.5 blocks away and there's no valet, so be prepared to walk with your luggage or do a quick drop off (with your hazard lights on). The elevators […] were extremely slow. The bathroom in the room was nice except the toilet was way too hard to flush. I called maintenance about it. They came, but didn't really fix the issue. The staff was nice and helpful. But between the parking and the toilet, I have to give this place low ratings. I stayed in the Club Quarters at the World Trade Center and LOVED it. I just wish I had the same experience in the City of Love. Read moreGenuine Hotels.com guest review
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