LUANNThe shuttle service before and after our after our destination was wonderful.Genuine Hotels.com guest review
It was great! The pool was pretty amazing too! We have a 4yr old daughter and she absolutely LOVED the pool! As for the room, it was clean and comfy! Very spacious!Genuine Expedia guest review
Staff was really friendly.Genuine Hotels.com guest review
The front desk lady who checked us in was not smiling and did not seem to be happy to see usGenuine Expedia guest review
"Its ok for a last minute airflight delay"
The room was ok, the paint and carpet a little run down and strange smellGenuine Hotels.com guest review
"Close to airport"
Good quality reasonable cost and close to the airport!Genuine Hotels.com guest review
Great place and excellent breakfast. I would recommend it.Genuine Expedia guest review
"Only use if you have a rental car"
The hotel is fine, and I selected it mainly for the free airport shuttle... (thinking I didn't need the hassle of a rental car) and even though the Universal location is close it cost me $90 to get there round trip. The only place to eat close was TGIF and that got boring. The pool is small but has shade and was enjoyable. The breakfast was generous […] and saved me money as you could get decent protein and fruit every day. My first room had hairs in the tub, on toilet and tile. I was switched after 2 nights as the door lock stopped working. Next room was cleaner and more renovated. Service when door broke was good and they helped me move. Read moreGenuine Expedia guest review
"Great hotel with great people"
Amazing hotel with really great people; will recommend to everyone; the only thing missing is a steam roomGenuine Expedia guest review
"Close to the Airport"
Coming from the West coast traveling with our 3 young kids, our flight was long and late. It was nice having a hotel so close to the airport. Being a family of 5, we choose the Hyatt because in additional to the 2 queen beds, they have a sofa-bed, that way we can all stay comfortably in one room with our young children. Clean room and good breakfast. […] They had a small fridge where we stored some chocolate milk. Very family friendly hotel, will come back again. Read moreGenuine Hotels.com guest review
This was a very nice hotel! They have a great continental breakfast. The room was spacious and comfortable.Genuine Expedia guest review
We stayed the night before a flight and we're pleasantly surprised. The hotel is extremely well maintained and the staff was incredibly accommodating. Breakfast was delicious., even the fruit was fresh and sweet. The rooms were clean and big. I will definitely come back.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
No bellman available to help with heavy bags, uncomfortable bed, couldn't sleep. Clean hotel, good breakfast.Genuine Expedia guest review
"Great place for quick overnite"
A long wait for ride from airport to hotel....took three phone callsGenuine Expedia guest review
"Needs a room near the Florida Mall."
This is a very good quality hotel. The room was of good size and included a wet bar, large screen TV and mini-fridge. Heated pool and decent breakfast bar.Genuine Expedia guest review
Very nice hotel and the staff was great. Rooms were very spacious and clean. We enjoyed our stay even though we were out all day on vacation but when we returned to our room it was good to be in a nice hotelGenuine Expedia guest review
I have to say the service you get here and attention is great. The staff is friendly and helpful. Rooms are spacious and clean (I have a little OCD) lol. The pool area is beautiful the food is good and not pricey. The only issue I had was with a hotel guest that was a stalker but the manager Carrie took care of it right away a clients safety is important […] to her which I greatly appreciated. The hotel staff Louis, Kevin, Rick and Arlenne were amazing also the other girls at the front desk lol I wish I could remember all their names lol. Overall please go hear it's great if your traveling alone or with family. Read moreGenuine Expedia guest review
"Great hotel (little -)"
Great service. Nice room. We enjoy our stay. Negative = we were close to the elevator and that was noisy. People are leaving in the night and some aren't conscient of the people that can sleep.Genuine Hotels.com guest review
"Great Overnight Stay for a Job Interview"
I was only in town for 12 hours, but the Hyatt Place at the Orlando Airport was a great price for the night and a very nice place to stay; comfortable beds, good room layout. Clean hotel, good breakfast. Overall very good place to stay.Genuine Hotels.com guest review
"Nice, family-friendly hotel close to airport"
Shuttle will take you within 3 miles, to local restaurants, stores, etc. Room is laid out really well for families.Genuine Expedia guest review
Perfect spot by the airport. We were wishing they had a laundry facility though.Genuine Hotels.com guest review
"Nice, Clean & Comfortable"
The staff was friendly, pleasant and very helpful. Our room was comfortable and clean. The free breakfast was good. The pool was clean and inviting. Overall we were very satisfied with our selection for the Hyatt Place. We didn't used the gym but did peek in and found it to be adequate.Genuine Expedia guest review
"Very nice hotel convenient to the airport."
We arrived late in the afternoon. Everyone was very courteous. Our room was lovely with a sitting area. In the morning we had a very nice full breakfast that was included in our Hotel price, witch was quite reasonable. We would definetly recommend it & stay there again.Genuine Expedia guest review
"Good stay for airport hotel"
I find these hotels very well priced to stay in. The breakfast is good and has variety. The internet is fast. Area around has resturants everywhere. Room does have a smell and u can see its a bit old. But i like staying in these hotels cause they are better than most and its not a rip off.Genuine Hotels.com guest review
Horrible! The worse mattress I have slept on in my life! Huge dip in the center. I've had spinal surgery 30 years ago, my back seldom bothers me, and since this stay I can barely stand the discomfort! Honestly, for $186 a night they can't afford proper mattresses! Has made me never want to book through Hotels.com again.Genuine Hotels.com guest review
"Close to Airport - Clean - Comfortable"
Great hotel in the Airport area. Staff is very friendly and helpful. They have free shuttle service... and if you they are busy... they pick up the taxi fare from the airport so you don't have to wait! Awesome. Only negative thing was... my flight was delayed. I booked a room with a KING bed. I got to the hotel... they said they were sold out. And […] they put me in a room with 2 beds. Not real happy about that Read moreGenuine Expedia guest review
"close to airport"
Very nice. Stayed 2 nights before a cruise. Room reno still going on, but at night it was quite. Would definitely stay there again. Shuttle service was great, hotel staff very helpful.Genuine Hotels.com guest review
"Great for night before cruise"
Needed a hotel on the eve before cruise. Price and location were good. Cab ride was around $15 w/tip from airport and many restaurant choices nearby. They have a free shuttle from airport if you want to wait. Bonefish is walkable distance and we found a shuttle service that picked up from hotel to Port Canaveral. Would stay here again, but if you are […] looking for a bar/restaurant at your hotel, this is not for you. Read moreGenuine Expedia guest review
"Great hotel with excellent breakfast!"
We have stayed at several Hyatt Place locations, and we love that the rooms are always very spacious. There is a separate living area with a pull-out bed. We got a great rate on this hotel, but had to drive about 20 minutes to get where we needed. Even though we were next to the airport, we didn't really experience a lot of noise. The staff members […] were friendly, however, when my husband went down to get additional towels, he said that the clerk was eating a big cheeseburger while waiting on guests. Maybe they were understaffed and she couldn't step away, but it seemed a little off putting for a nice hotel. Our kids enjoyed swimming in the heated pool and the complimentary breakfast was AMAZING. The first day, we skipped the breakfast and stopped by McDonald's. All free hotel breakfasts are the same, right? I kid you not, I have never had a hotel breakfast this good..EVER! They had "Kitchen Skillet" items like fresh pancakes, santé fe bagel and breakfasts sandwiches made with fresh ingredients in addition to fresh fruit, oatmeal, and other staples like toast, cereal, muffins, etc. Only big drawback for us..they didn't have a laundry facility on-site, which I really needed to use. Otherwise, the hotel was super nice and we would use it again! Read moreGenuine Hotels.com guest review
"Excellent staff, clean, beautiful!!"
The staff is so friendly and courteous!!! A small part of the hotel was being updated, but everything was done very neatly, and the rooms were impecable! The food had 20% due to the hotel updating, and there is no room service, but you can still order and go it pick up at the front desk. I went to buy some sweets at the front desk ( they have a starbucks […] on site) and the employee didn't let me pay for it or add to my room bill, how nice is that?!!!! I checked out and forgot my walled in the room, I went back to look for it but could not find it, so I had an employee going to the room to help me find it. We did not, but a second employee went to look for it ( how nice) and he founded my wallet saving my day !!!! Great and honest people!!! I had an amazing experience atthat hotel! I'll dedinitely be back again! Read moreGenuine Hotels.com guest review
It is a very pleasant hotel. They are in the process of refurbishing rooms. Ours was completed and very nice. It's convenient to the Orlando airport and restaurants.Genuine Expedia guest review
The hotel room was pleasant and near the airport. The room was cleaned daily. We had first floor room that is ADA approved.Genuine Expedia guest review
The Hyatt Place was very convenient and service was very good. The hotel could use some repairs. This was evident in the elevators, which were dirty and beat up. Otherwise my stay was good.Genuine Hotels.com guest review
Was pleased with overall quality of hotel. Room was a nice size and area has plenty of restaurants nearby.Genuine Hotels.com guest review
Easy access to Fl turnpike and MCO. Room was VERY clean and comfortable. Shuttle and parking were free and convenient. Highly expanded continental breakfast was fabulous. Many good restaurants within 5 minutes. Great experience.Genuine Hotels.com guest review
"Decent hotel with free shuttle service."
The bathroom needs to be updated so does the elevator. Otherwise, friendly and helpful Staff. Clean room. Free area shuttle service.Genuine Expedia guest review
"The hotel is Ok."
The hotel is ok, free daily breakfast is ok , serving same food each day, if you woke up late that day, you're favorite cereals is gone. The room is spacious, bathroom has no tub but I like shower anyways, so it work out ok..Genuine Expedia guest review
"Great airport hotel"
Very close to the airport (less than 5 min drive), and free shuttles to airport and pick-up. Room very clean and comfortable. In addition to continental breakfast items, they also provide pancakes and English muffins topped with eggs and cheese with or without ham. Hotel staff very polite and friendly. Not far away from amusement parks (less than 20 […] min to Universal). Free parking, internet, and wifi; I think it is a good deal. Read moreGenuine Hotels.com guest review
Hotel was nice , location great and Staff was just to GoodGenuine Hotels.com guest review
"Too far from Disney and dirty"
I am shocked that this is a Hyatt. It is very dirty. The lobby is dark/ gloomy and the elevator is dirty and stinks. The bathroom is old with stains and scratches in the tub - even the shower liner is yellow with age. The light/ fan switch in the bathroom is a combo switch and the fan is loud. Breakfast seating is very limited. The dishes and cups were […] dirty. The room cleaning service did not clean anything - we had to specifically ask them to clean the bathroom. The gym had no ventilation and I had to step outside to take a breath. Just a warning - in case you are going to Disney - this hotel is very far from Disneyworld and the traffic is horrendous in Orlando. It took us almost an hour to get to and from the theme parks. Read moreGenuine Hotels.com guest review
The stay was comfortable, room was large, spacious and very clean. My wife booked a 2 double bed by mistake and at check in were refused a king bed and were told we need to pay extra for a king bed standard. Other than this negative the rest was a great stay.Genuine Hotels.com guest review
airport shuttle was there within 15 min of calling. Rooms were ready and they were able to put us both on the same floor. Staff was very helpful . recommended places to get food that would deliver and let us eat in the lobby. Jordan and Daniel made our stay pleasant by accomodating us . Free Breakfast was plentiful as well.Genuine Expedia guest review
"Clean, updated hotel"
The hotel staff and amenities were excellent. A special thank you to jordan!!Genuine Expedia guest review
"Need more keep up"
breakfast was insufisientGenuine Hotels.com guest review
"Nice Option By the Airport"
I like the Hyatt Place properties. This one was a little more rundown than others I have stayed in (elevator doors scuffed, worn carpeting in rooms) but the staff was very helpful and it always a nice option to have food from their in-house 24 hour menu available. The small pool in the back was a very nice place to relax and the health club was in excellent […] condition. They are renovating bathrooms, so that should help. I liked having the shuttle available, although I had to chide the shuttle driver to quit texting while he was driving. There are lots of restaurants nearby and I took advantage of that proximity. All in all, it was fine for my quick trip, but I would guess one would have an equally pleasant stay in any of the properties nearby. Read moreGenuine Expedia guest review
"Convenient airport hotel"
Presently the hotel is remodeling the bathrooms in the guest rooms, so the elevators and carpets were insulated for construction. We often waited for an elevator then shared it with the tilers. Our room was clean and comfortable, no unpleasant odor. Our bathroom was newly remodeled and very appealing. The carpets are showing wear, but overall the the […] atmosphere was pleasant. The staff was accommodating and friendly. Check-in and out was fast and efficient. The coffee and breakfast were above average. Many chain restaurants are located within a few minutes walk distance if one is visiting without a vehicle or just out for a stroll. Shopping and attractions are further several miles away. Read moreGenuine Expedia guest review
"Good hotel near airport"
Very good hotel that will be great once renovation is complete.Genuine Hotels.com guest review
"Good except for construction"
Everything was good except for the rehad of the hotel, a little dusty in corridors and elevators. Pool was not heated as advertised. Everything else met or exceeded my expectation.Genuine Hotels.com guest review
"Good, consistent quality"
Staff is always helpful and genuine. No fake niceties, but quality service and helpful with any needs. Clean everywhere. Even during a renovation the hotel was clean and quiet. Very convenient to the airport and a decent sized park with playground and disc golf course. Only negative are the restaurant choices nearby--standard chains only (Uno, Chili's, […] etc.). Read moreGenuine Hotels.com guest review
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