Hotel was nice , location great and Staff was just to GoodGenuine Hotels.com guest review
"Too far from Disney and dirty"
I am shocked that this is a Hyatt. It is very dirty. The lobby is dark/ gloomy and the elevator is dirty and stinks. The bathroom is old with stains and scratches in the tub - even the shower liner is yellow with age. The light/ fan switch in the bathroom is a combo switch and the fan is loud. Breakfast seating is very limited. The dishes and cups were […] dirty. The room cleaning service did not clean anything - we had to specifically ask them to clean the bathroom. The gym had no ventilation and I had to step outside to take a breath. Just a warning - in case you are going to Disney - this hotel is very far from Disneyworld and the traffic is horrendous in Orlando. It took us almost an hour to get to and from the theme parks. Read moreGenuine Hotels.com guest review
The stay was comfortable, room was large, spacious and very clean. My wife booked a 2 double bed by mistake and at check in were refused a king bed and were told we need to pay extra for a king bed standard. Other than this negative the rest was a great stay.Genuine Hotels.com guest review
airport shuttle was there within 15 min of calling. Rooms were ready and they were able to put us both on the same floor. Staff was very helpful . recommended places to get food that would deliver and let us eat in the lobby. Jordan and Daniel made our stay pleasant by accomodating us . Free Breakfast was plentiful as well.Genuine Expedia guest review
"Clean, updated hotel"
The hotel staff and amenities were excellent. A special thank you to jordan!!Genuine Expedia guest review
"Need more keep up"
breakfast was insufisientGenuine Hotels.com guest review
"Nice Option By the Airport"
I like the Hyatt Place properties. This one was a little more rundown than others I have stayed in (elevator doors scuffed, worn carpeting in rooms) but the staff was very helpful and it always a nice option to have food from their in-house 24 hour menu available. The small pool in the back was a very nice place to relax and the health club was in excellent […] condition. They are renovating bathrooms, so that should help. I liked having the shuttle available, although I had to chide the shuttle driver to quit texting while he was driving. There are lots of restaurants nearby and I took advantage of that proximity. All in all, it was fine for my quick trip, but I would guess one would have an equally pleasant stay in any of the properties nearby. Read moreGenuine Expedia guest review
"Convenient airport hotel"
Presently the hotel is remodeling the bathrooms in the guest rooms, so the elevators and carpets were insulated for construction. We often waited for an elevator then shared it with the tilers. Our room was clean and comfortable, no unpleasant odor. Our bathroom was newly remodeled and very appealing. The carpets are showing wear, but overall the the […] atmosphere was pleasant. The staff was accommodating and friendly. Check-in and out was fast and efficient. The coffee and breakfast were above average. Many chain restaurants are located within a few minutes walk distance if one is visiting without a vehicle or just out for a stroll. Shopping and attractions are further several miles away. Read moreGenuine Expedia guest review
"Good hotel near airport"
Very good hotel that will be great once renovation is complete.Genuine Hotels.com guest review
"Good except for construction"
Everything was good except for the rehad of the hotel, a little dusty in corridors and elevators. Pool was not heated as advertised. Everything else met or exceeded my expectation.Genuine Hotels.com guest review
"Good, consistent quality"
Staff is always helpful and genuine. No fake niceties, but quality service and helpful with any needs. Clean everywhere. Even during a renovation the hotel was clean and quiet. Very convenient to the airport and a decent sized park with playground and disc golf course. Only negative are the restaurant choices nearby--standard chains only (Uno, Chili's, […] etc.). Read moreGenuine Hotels.com guest review
Clean room but very outdated and overpriced. Not a terrible place to stay but for the money i expected something much nicet. Its comparable to a motel on a side road someplace. Would not stay there again for that price. Could have sturd at Marriot for an extra $10, had i known better.Genuine Expedia guest review
"I would go back"
Our room was clean, breakfast was great… and all of the staff were very cordial and helpful. My only complain is that the hotel was in construction on the same floor we were on and that was a little annoying. I would recommend it to anyone.Genuine Hotels.com guest review
Great staff, great accommodations, great location, very fair price.Genuine Expedia guest review
I loved it! The property is perfectly located. Close to the airport, lots of restaurants around, and supermarkets and other stores for convenience. I will go back and stay there again.Genuine Hotels.com guest review
"Hyatt - Neo Hyatt"
As soon as we got off the elevator, we knew that we were in for a disappointment. The hallways were not upbeat (a little dark and out dated), the doors to each room looked old, and the room..though nicely arranged..smelled musty or chemically. Not real pleasant. The Hyatt staff was very kind. The lobby was comfortable.Genuine Hotels.com guest review
I stayed at this hotel for three days and received no maid service during my stay. I had to call the front desk for new towels and there was no apology that the cleaning service missed my room. The hotel is old, the room was moldy and small. The glasses were stored under the television and I was afraid to use them due to the dust that had accumulated. […] The hotel is on the runway of Orlando International and the flights end around 10 pm and begin around 5 am. They sound like they are coming right through the room. I stayed in a room at the front of the hotel (4th floor) and guest greeting each other at the hotel entry sounded like they were coming into my room. I will never stay at this hotel again. Read moreGenuine Hotels.com guest review
"perfect location for biz in and out"
everything was fine the shuttle people were awesomeGenuine Expedia guest review
nice clean hotel, friendly staff. 24hr food service!Genuine Hotels.com guest review
"Huge Room, Very Cozy Bed, Very Nice Staff."
Very helpful staff, huge cozy rooms. I had a room at the top floor and heard the planes but it wasn't that bad of noise, I barely noticed it really. Very Clean Room, the bed was amazing. Huge TV lots of channels free internet. Small pool but nice. Good Free Breakfast. Very Nice Hotel all in all. I recommend. I would definitely stay here again.Genuine Hotels.com guest review
okGenuine Hotels.com guest review
worked out well since adjacent to airport terminal when fly in late.Genuine Expedia guest review
"Great Airport Hotel"
Big modern rooms and excellent hotel breakfast.Genuine Hotels.com guest review
"Great for airport"
Had an early morning flight, was nice not to drive an hour an a half and try to make plane.Genuine Expedia guest review
"A bad night stay, Lots of noise , No good AC"
Don\t stay here ! Food not cooked right. No prided. Manager blew me off in showing her. Beds were old and very soft and cheep. No drinks in room ref , but they still ran a $25.00 charge in case I used any thing .AC in room was very bad and not working right , hot all night. Lots of noise all night doors slamming.Genuine Expedia guest review
"very convenient to the airport"
This is the second time I have stayed and it is very affordableGenuine Hotels.com guest review
It would have been even more awesome if only it had a 'hot tub'.Genuine Hotels.com guest review
"Nice hotel close to airport"
I just stayed at this hotel for one night. Overall it's a very good place and the price is reasonable.Genuine Expedia guest review
GoodGenuine Hotels.com guest review
"Could have been better"
The hotel was close by the airport, but it took forever to get the shuttle to come and get us. The next morning when I went down for breakfast 7:00 ish they had run out of coffee. Come on folks, you knew people were going to come down for breakfast, how difficult is it to check and make sure people did not have to wait around for you to brew more? This […] was sort of a no brainer in my opinion. Read moreGenuine Hotels.com guest review
"I Love Hyatt Place facilities!"
These hotels are nice and small and homey feeling. If you don't want a bid hotel feel then this is a great place. Clean!!! My kids love it and I feel safe with them here. The rooms have nice beds and comfortable couches to lounge. Like a small apartment. The complimenary breakfast is great. You can hang out downstairs and eat or take stuff back to your […] room. Very laid back place. Read moreGenuine Expedia guest review
First, I hate long check-in lines. There were a few folks in front of us when we checked in, but the line moved very quickly because of Mary, who checked everyone in. It was obvious that the staff recognized the importance of getting their guests checked in quickly. When I checked in, I was asked if I wanted to sign up to be a reward member. I did sign […] up and was immediately offered a great variety of food for just one dollar....fresh salads, wraps, cookies, beverages. Second, comfortable beds and large rooms are important. The room included a huge sitting area with large sofa and the beds were so comfy! Soft sheets and white comforter were great. Too many horror stories about what germs bedspreads hold. With their linens, you can see how clean everything is. That evening, we spent some time at the bar and had great conversation with Rick, the bartender. So personable. Breakfast the next day was great! So many choices. I will definitely stay at this hotel again and highly recommend it to anyone staying over for one night or many nights. Read moreGenuine Expedia guest review
Just a Over night stay so that i could have a place to park my car while I was in Japan. The food was great and the Hotel was perfect!!Genuine Expedia guest review
"Very cool hotel"
This is a very cool updated hotel! The price is awesome and it includes a very good breakfast. My only negative thing to say is the pool is small.Genuine Expedia guest review
"Secluded, but minutes from the airport"
We had a wonderful time. We swam with our grandchildren in the pool. We would definitely return.Genuine Hotels.com guest review
"Close to the airport and had everything we needed"
Located in a quite area street extremely close to the Orlando airport. However, I didn't hear airplane noise. This hotel has all the amenities (free parking, free internet, a perfect breakfast, inside pool, and workout facilities). It had everything we needed.Genuine Hotels.com guest review
This hotel was satisfactory. Breakfast croissants were good and bed comfortable.Genuine Hotels.com guest review
"Excellent location near the airport"
We chose the hotel because it was close to the airport but will return because the rooms were outstanding and convenience. There are many places to eat nearby and airport is very close.Genuine Expedia guest review
"Very Close to airport."
The room was just ok. It had a weird musty smell and I killed an ant in the bathtub. The room was fairly clean, not they usual Hyatt experience I'm used to, but they say they are in the process of renovations.Genuine Expedia guest review
"Nice Rooms with space"
I like the shuttle service to nearby areas. It was terrific and close to the airport!Genuine Expedia guest review
Hyatt Place was convenient and homy for our quick business trip --- the room and space were great. I liked the desk work space and the couch lounge area. The lobby space and breakfast were excellent --- The only "dark" not fresh spot was the hallways off the elevator --- but they were renovating This Hyatt hotel is different than the one connected […] to the airport Hyatt Regency --- we made the mistake Read moreGenuine Expedia guest review
"Close to Airport"
I used this Hotel for a brief layover between trips even though I live only 50 miles away and was very surprized and pleased with it's staff and facilities.Genuine Expedia guest review
"It is a nice hotel over all."
Good wifi, very good breakfast and nice environment. I love this hotel very much.Genuine Expedia guest review
These was no TV chart in room that listed which channels were which and which were free movie channels, I read a book.Genuine Expedia guest review
"Nice location, close to airport, very comfortable"
I spent 5 nights Enjoyed the location, close to mco airport and orlando mall, close to wakiwa park. Breakfast is great, nice options Room is very spacious and clean Room cleaning was very tight and thorough I had very pleasant overall experience there.Genuine Expedia guest review
"Perfect location, nice breakfast and wifi system."
The hotel is next to a beautiful park with a lake. The bed is very comfortable. The shower water is strong. I will stay in this hotel again in my next trip.Genuine Expedia guest review
"Great, great, great!!!!!"
Hotel is beautiful!!! Looked like it was just remodeled. Staff went up & beyond- even got ice for us & catered to our little girl!!! Great price for 2 beds, sectional, kitchenette, desk, & shower / bath area. Close to lots of restaurants. We want to stay here again!!! The hotel smelled sooooo good!!Genuine Expedia guest review
"The hotel is not comfortable to stay"
Please dont go to the rating and book this hotel. I did the same mistake. Rooms are not cleaned and the room photos they have uploaded the rooms look big but they are very small.After reaching the hotel they did not ask for water or did not keep any water in the room.The facilities are very poor.I do not recommend to anyone to stay there if you are […] dreaming high about this hotel. Read moreGenuine Expedia guest review
The room and service was excellent. The entire staff was "on point" during my stay. Highly recommend this hotel.Genuine Hotels.com guest review
"The Best Customer Service Ever!"
From the moment I went in this hotel there was an air of hospitality I rarely encounter in my vast travels across the United States. They were courteous and helpful but also very sincere. I cannot say enough about the people at this location. Great Job. The hotel was the best location and atmosphere for Orlando business trip. No resort feel at all....meaning […] little to no vacationing families. Perfect for business. Read moreGenuine Hotels.com guest review
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