All hotels in Orlando, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5605 Major Blvd, Orlando, FL, 32819, United States of America, ‏‎855-239-9222
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4.1 / 5Excellent

Score breakdown (from 398 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.3
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was nice and clean but me and my boyfriend were disappointed that there was no refrigerator or microwave in the room. Everything else was good. Great breakfast.
Genuine Expedia guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for nice review. We do have refrigerators and microwaves in our suites. As of now our standard rooms do not have these amenities. We apologize for any inconvenience.
Other trip Aug 20, 2014
carlyn
US
4.0 / 5Excellent
"close to universal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is decent, the pool area is clean, the breakfast is great, better than your average hotel free breakfast. our a/c unit worked but when we arrived the cover was on the floor, no big deal. I booked at Hotels.com and paid through them but after i checked out, there was a $16 charge on my card from the hotel, i called and they said it was supposed to be charged to hotels.com, not me.. they credited it back to me and apologized. overall its a good inexpensive hotel if you are going to universal studios.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
dan
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very helpful staff and friendly staff. Close to everything. Loved the bathroom the grasp handles in perfect place, very spacious. Breakfast was good, staff replenished food.
Genuine Expedia guest review
Other trip Aug 19, 2014
Pam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for 6 days was close to universal studios and surrounding attractions great location
Genuine Hotels.com guest review
7 night family trip Aug 9, 2014
Patricia
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
There was no refrigerator I my room. Employee was not nice as other holiday inn. I never come back here
Genuine Hotels.com guest review
4 night business trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect for families visiting Universal"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Read several mixed reviews prior to booking. My thoughts: 1) Location-close enough to Universal but not walking distance with children in the summer heat. We could have stayed in a closer and more expensive hotel but I still don't think you would choose to walk. 2) Shuttle bus-got up at 7am each morning to get passes. Had to choose a leaving time, but were able to come back on any of the return buses. Ok, the last bus is 8.10pm whilst park closes at 10pm, so we stayed late one night and paid the $17 parking fee. For a free shuttle bus I have no complaints at all. 3) Breakfast-included in hotel rate so for 5 mouths to feed it was fantastic value. Loads of choice including pancakes, porridge, muffins, bagels, gorgeous cinnabons, toast, cereal and fruit. The eggs and sausages were of mass catering standard and the plates and cutlery were plastic but we filled up and weren't hungry until the afternoon. We looked forward to breakfast! 4) Room-2 doubles and a sofa bed. Perfect for us. A large room with microwave and fridge. Lovely spaceous shower. Flat screen TV with loads of channels. Overall, for the rate we paid per night inc breakfast, parking and WIFI we had no complaints and would recommend it for a Universal holiday, particularly for families.
Genuine Expedia guest review
Other trip Aug 15, 2014
Char
US
2.0 / 5Fair
"not worth it"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Very noisy rooms, terrible, inconvenient bathrooms, breakfast which albeit free is always the same, dirty carpets and an inconvenient location. On the plus side -free wifi and parking.
Genuine Hotels.com guest review
4 night trip Aug 8, 2014
A Traveler
US
3.0 / 5Good
"Poor Customer Service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
They advertise that they have a business center. The printer did not work, and 24 hours after I let them know, it still did not work. Their answer was that they tried calling tech support but no one called them back. They also have this "business center" right next to a guy loudly hawking Universal tickets.
Genuine Hotels.com guest review
2 night trip Aug 5, 2014
D. Martin
US
2.0 / 5Fair
"Poor service and cleanliness, but convenient locat"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The staff were not helpful, even giving us wrong directions for how to use shuttle service. Shuttles must be booked nearly 24 hours in advance and are at inconvenient times. The room was moldy in multiple places, but otherwise ok.
Genuine Hotels.com guest review
6 night trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Near universal studios"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel, this was our second time we have stayed here, breakfast options are amazing. Very close to universal studios. Will stay here again!
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
4.0 / 5Excellent
"Good if you are and about all day"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Really good price, breakfast was really good with sausage and eggs and pancakes. It is not too close to universal and the shuttle system to universal is useless since you have to schedule it too much time ahead and the way back is at 8pm when the park closes at 10. We ended up using taxi all the time. Warning they use taxis that are more expensive than other taxis, if you are going to the airport call one yourself because the ones they use are $15 more. Very clean and basic hotel if you are never in your room or at the pool. Imposible to relax at the pool since is really small and full of kids. Overall i would stay here again if i dont want to spend a lot of money since it was clean and we saved on breakfast.
Genuine Expedia guest review
Other trip Aug 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, good service, the breakfast was very good! Buen hotel & buen servicio!
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We found this place by accident, late at night after abandoning our room at a nearby, yucky hotel. As soon as we walked in, Lucas w was very friendly and checked us in quickly. We were happy that the room was modern & spotless, and it was a nice plus that a continental breakfast was included. However, the next morning we were blown away by the lovely breakfast choices! It was practically an entire breakfast buffet with eggs, sausage, pancakes, cinnamon rolls, cereal, bagels, etc. The staff was friendly & constantly kept the tables clean & the food refreshed so it was easy for a lot of people to get in and out without feeling crowded. This is one of the closest hotels to Universal, but without the extra fees! No resort charge, free parking, free shuttle to Universal (& some other parks, I think) & free breakfast. Well be back!
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice staff. Small, clean room. Excellent free breakfast and very friendly breakfast staff. Nice, simple pool. Allowed early check in and late check out with free membership. Only complaint was shuttle return service ended 2 hours before US park closed so had to pay to park ($17) or take a return taxi (which was $6-8 not including tip.)
Genuine Expedia guest review
Other trip Jul 27, 2014
Suzanne
US
4.0 / 5Excellent
"Not a bad hotel."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Not a bad hotel for price. Everything was very convenient and close. Rooms could definitely use some updating. Floors were dirty cracks In the wall and bathroom very small.
Genuine Hotels.com guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for staying at our Holiday Inn Express. We have shared your comments with our team for immediate improvement. Have a good day.
2 night trip with friends Jul 6, 2014
Allison
US
3.0 / 5Good
"Nice hotel for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I reserved a smoking room, but ended up staying in a non-smoking room. Apparently, the room I ended up in was double-blind because as I was walking out, another couple was trying to come in. Also, there was a lot of commotion in the middle of the night. I could hear everything going on next door. Overall, the accommodations were adequate.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"Good stay for the price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I thought I had booked the Holiday Inn directly across from the Universal entrance, but once arriving realized I booked the Holiday Inn Express a short distance away. Still close in proximity though. While the rooms weren't quite as nice as the regular Holiday Inn, this place was more affordable and the rooms were smaller, but definitely adequate for the price. The free breakfast was great and had a ton of options including eggs, sausage, pancakes/waffles, as well as all the traditional continental breakfast items. Didn't use the pool, but it looked clean and well maintained.
Genuine Hotels.com guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for staying at our Holiday Inn Express. We appreciate the review and thank you for the nice comments about our free breakfast buffet. Have a good day.
1 night business trip Jul 4, 2014
Jeremy
US
5.0 / 5Outstanding
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience. Breakfast buffet live up to its expectation.
Genuine Expedia guest review
Other trip Jul 6, 2014
overnighter
US
4.0 / 5Excellent
"Nice! Walkable to Universal!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very friendly and did everything they could to help us out when we needed anything. They even let me book an extra night the day before my.original check out date! We weren't in the room much but when we were we were treated like honored guests! That you HIE!
Genuine Expedia guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for the nice review. Happy to hear that that staff took care of your needs. We hope to see you again.
Other trip Jul 4, 2014
MC
US
4.0 / 5Excellent
"Close to our friends and recreation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was very comfortable and had every thing we needed. The continental breakfast was great !!!! The hotel staff was nice and the housekeepers did an excellent job.
Genuine Expedia guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for the great comments about the breakfast and the staff. We appreciate the nice review.
Other trip Jul 3, 2014
Bernice
US
4.0 / 5Excellent
"Hotel - Islands of Adventure Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was absolutely amazing, the included breakfast was better than I expected, but I wish that the hotel had a hot tub in addition to the pool.
Genuine Expedia guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for the nice comments and happy to hear you enjoyed the staff and breakfast. Sorry about no hot tub.
Other trip Jun 30, 2014
Brian
US
4.0 / 5Excellent
"Nice clean hotel near Universal Studios Orlando"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My family has always had good experiences with Holiday Inn Express and this was no exception. Our room and the entire property was very clean. The included hot breakfast was very good-something for everyone. The pool was a little smaller than I expected but no big deal since we spent most of our time at the theme parks anyway. Shuttle service to Universal Studios was a big plus.
Genuine Expedia guest review
Other trip Jun 29, 2014
Bob
US
5.0 / 5Outstanding
"Close to universal studios"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly, courteous staff and close to many Disney features.
Genuine Expedia guest review
Other trip Jun 26, 2014
Sonny
US
4.0 / 5Excellent
"Wonderful staff & great location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Attentive staff & nice breakfast. Clean room just a bit small for our family.
Genuine Expedia guest review
Other trip Jun 21, 2014
Kay
US
5.0 / 5Outstanding
"Great place for the cost. Close to universal."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly and helpful staff. Provided everything we needed. Great value for money. Ten minute drive to universal studios , free shuttle available at 30min intervals both ways.
Genuine Expedia guest review
Other trip Jun 20, 2014
rushda
US
5.0 / 5Outstanding
"Great Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean and we loved the shuttle service to Universal Studios
Genuine Hotels.com guest review
2 night business trip May 30, 2014
Luis
US
3.0 / 5Good
"It was whatever...."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel overall is okay especially for the price, I honestly prefer the Fairfield Inn right across the street.
Genuine Hotels.com guest review
2 night trip with friends May 24, 2014
Hugh Jass
US
5.0 / 5Outstanding
"Nice satisfied"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall I am very satisfied except stains on my one of the pillow ...very nice staffs and breakfast was awesome. I recommend 100% to all travelers this is the best hotel in town
Genuine Expedia guest review
Other trip May 27, 2014
shakya
US
5.0 / 5Outstanding
"Close to Universal Studios."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent, mainly the breakfast!
Genuine Hotels.com guest review
1 night trip May 10, 2014
Ana
US
5.0 / 5Outstanding
"Visting Universal and Disney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, hotel, room and breakfast. Hotel was very clean and well run. Rooms and beds so comfortable and breakfast amazing. Highly recommend.
Genuine Expedia guest review
Other trip Apr 18, 2014
Fran
US
3.0 / 5Good
"nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
You get what you pay for and it was a nice place and lots to eat for breakfast
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
Sandy
US
5.0 / 5Outstanding
"Convienent to Universal parks & Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great. Stayed while visiting the Universal Studios theme parks. Didn't want to spend much on a hotel since we were only there to sleep. Hotel was clean. Our room was large enough. Staff friendly. Free breakfast included, served from 6:30-9:30. Breakfast choices: cereals, pastries, muffins, doughnuts, pancakes, scrambled eggs, biscuits, sausage, toast, yogurt and fruit. Small pool heated for colder months. Hotel VERY close to Universal. The 2 theme parks are side by side (Studios & Islands of Adventure). Holiday Express is almost close enough to walk except there's a major road you'd have to cross, so you CAN'T walk it. Hotel offers free shuttle. You need to know you must RESERVE a seat & shuttle only runs at select times & books fast. You may have to book 24 hrs ahead & you do this with the shuttle service in the hotel lobby and NOT the hotel (shuttle service is independent of the hotel but runs from hotel). Also, the shuttle service is the last shuttle that picks up at the parks leaves at 8:10pm but if you want to stay at the park until it closes, you may not be able to get to the shuttle in time. And often parks have shows that start at 8:30, AFTER the last shuttle. The parks have a taxi queue next to the shuttle stops. You can get a taxi back It cost our family just $6 to taxi back to hotel from Universal. I'd suggest taking the free shuttle to the park but taking a taxi back. I'd stay here again if going to Universal Studios.
Genuine Hotels.com guest review
3 night trip Mar 25, 2014
Karyn
US
5.0 / 5Outstanding
"great value. great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was an excellent value. good staff. clean rooms , great location. free parking.. We had a suite. spend the extra money for it. Has coffee , small refrig. , makes the room much bigger.. Several good places to eat close by, Kobe Japanese,and Millers Pub house , etc.. long walk to Universal, short car /cab ride. $16. to park at Universal for the day,fyi. We would stay there again. Very friendly , helpful front desk staff and house keepers.. Decent free breakfast too!
Genuine Hotels.com guest review
2 night trip Mar 17, 2014
David
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean hotel, good breakfast, but rooms are very small pocket door for bathroom. Worked for our needs.
Genuine Hotels.com guest review
3 night family trip Mar 8, 2014
Fosters
US
4.0 / 5Excellent
"Nice hotel godo for sort trips"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent the counter crew busy and a little bite unorganized
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was friendly from check in to check out. The room was clean and the free breakfast was amazingly abundant and fresh. Stayed 2 nights.
Genuine Hotels.com guest review
2 night family trip Mar 1, 2014
Becky B
US
4.0 / 5Excellent
"So close to Universal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location for visiting Universal Studios
Genuine Hotels.com guest review
1 night trip Mar 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Universal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, clean, and a 20 min walk to Universal. Perfect for a weekend of fun.
Genuine Expedia guest review
Other trip Mar 6, 2014
A Traveler
US
5.0 / 5Outstanding
"nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
good
Genuine Hotels.com guest review
1 night trip Feb 21, 2014
A Traveler
US
4.0 / 5Excellent
"CLOSE TO UNIVERSAL STUDIOS. OFFERS SHUTTLE TO PARK"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
GREAT FOR AMOUNT OF TIME THERE. GOOD PRICE AND ENJOYED BREAKFAST PROVIDED.
Genuine Expedia guest review
Other trip Feb 23, 2014
A Traveler
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was very close to Universal studios room was very small for four people no place to put luggage would be much better for two in a room. Had IT question and was quickly transferred to the hotels specialist who fixed problem in minutes very nice.
Genuine Expedia guest review
Other trip Feb 21, 2014
mike
US
4.0 / 5Excellent
"Decent hotel near park"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Not quite walking distance, but the shuttle was convenient.
Genuine Expedia guest review
Other trip Feb 19, 2014
Hollly
US
4.0 / 5Excellent
"Nice hotel. Super small room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall the hotel is nice. Great breakfast. My room was very tiny at the end of the hallway which was surprising from this chain. But, the beds and pillows were comfortable. I would stay here again.
Genuine Hotels.com guest review
1 night business trip Feb 13, 2014
A Traveler
US
3.0 / 5Good
"Good location, average at best hotel."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The location of the hotel was the main reason for the stay. But our room was tiny. Vanity was the only sink and the toilet and shower were in a room literally the size of a small closet. Window view was a trashy empty lot that surrounded a dumpster. Wouldn't go back.
Genuine Expedia guest review
Other trip Feb 10, 2014
Mike
US
5.0 / 5Outstanding
"Clean & Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very nice. We were there for business. Excellent breakfast and hotel service.
Genuine Hotels.com guest review
3 night trip Jan 31, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday Inn has never failed me!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for four nights (Sun-Thurs) because we were going to Universal Studios and Disney World. I've never had a problem with a Holiday Inn and will always choose one if possible. The room was immaculately clean, minus a hair that was neither of ours that was on the bed. Could have been anyone's though (cleaning services and whatnot) and I wasn't bothered by it. There were no bed bugs - I always check. It was a really comfortable room at an affordable rate and would stay here again when we come back. I also honestly can't say enough about how wonderful the staff was. During our stay there was a huge group of students from Brazil who were staying. During check in, I was informed that they were staying at the hotel but we weren't staying on the same floor. She also kind of let me know the group's schedule and when they ate breakfast (their complementary breakfast is pretty good, by the way) so we could avoid them and it worked out flawlessly. She also told me that if they were causing a lot of noise or anything to call them down at the desk and they would take care of it, which was super appreciated by us.
Genuine Expedia guest review
Other trip Jan 22, 2014
Kellee
US
3.0 / 5Good
"Near Universal Studios"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
decent hotel, not as close to Universal Studios as the website lists. You are looking at a 20 minute walk minimum depending on the street crossings.
Genuine Expedia guest review
Other trip Jan 22, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Room was small but clean. Hotel staff was friendly and very helpful. Shuttle to parks was convenient but was hoping for more times, after the 9:30 shuttle the next wasn't until 11. Thankfully cabs were only $8. Free breakfast was a fantastic bonus. We were only in our room to sleep so it was great but if you're looking for a more spacious, comfortable room then I'd look elsewhere.
Genuine Expedia guest review
Other trip Jan 20, 2014
Meagan
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought the beds were very comfortable. I also love this hotel chain is not skimpy with the pillows. Dealings with the housekeeping staff went very well. During my 4 night stay Lucas & Ruthie, 2 frontdesk clerks, were hospitable and friendly. They provided me with helpful information on Universal Studios and places to dine. I felt safe enough with the area that my family and I walked the few blocks to dine. If I could change one thing, I would have liked the room to have been bigger. For those that like baths, my room had an roomy shower only, not sure if they're all like that. Would definitely recommend this hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Michelle, Thank you for the recommendation. Lucas and Ruthie will be thrilled to hear that you mentioned them and the service they delivered. We do have some suites that are larger than the standard rooms and some do have bathtubs. Have a good day.
3 night family trip Jan 7, 2014
Michelle K.
US
4.0 / 5Excellent
"The hotel is very near Universal Studios."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is well situated,specially if you are visiting Universal Studios. The breakfast buffet, has a good selection, and the staff was during our stay, replenishing the food/drinks all the time. Please note, that the rooms are very, very small, like a cruise cabin. There is not much space to put your clothes, and if you travel with a lot of luggage things can get ugly. Everything was very clean and the staff was pleasant.
Genuine Expedia guest review
Response by Holiday Inn Express Orlando -Nearest Universal Studios
Thank you for the nice comments regarding our staff! We are happy that you enjoyed our hot breakfast buffet. We do have suites that are larger than our standard rooms plus equipped with refrigerator and microwave. Thank you again and have a great day.
Other trip Jan 8, 2014
Iris
US
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