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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 5, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
As you explore the city, take a break and cool your heels in leafy Madison Square Park, less than a 10-minute walk from the hotel. The park is home to celebrity chef Danny Meyer's first Shake Shack stand, a local favorite. Look around to admire the magnificent historic landmarks towering over the park: the gold-crowned New York Life Building, completed in 1928, and the Metropolitan Life Tower, the world's tallest building when it was completed in 1909. The triangular Flatiron Building is across the street, where Fifth Avenue meets Broadway. The Broadway Theater District itself is a mile away. And a subway stop is about 2 blocks from the Hotel LOLA.
You don't have to venture far for dinner and drinks. The Zana Café and Bar, adjoining the hotel, showcases Mediterranean fare for lunch and dinner, and serves American favorites for breakfast. Another healthy plus: the Hotel LOLA is completely smoke-free.
When it's time to turn in, retreat to your modern and stylish guestroom. Freshly renovated in 2011, all rooms offer wireless Internet access (surcharge) and flat-panel HDTVs. Snuggle up in the crisp new linens and cozy duvet, or head downstairs for an energizing workout in the hotel's state-of-the-art fitness center. A clock radio with iPod dock is bedside, so you can wake up to your own playlist. Ready to head out for the day? Just stash your laptop in the programmable in-room safe, and you're on your way.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Zana Café and Bar - This independently operated restaurant serves Mediterranean cuisine for lunch and dinner, and American fare for breakfast. The dinner menu features pizza and house-made pastas, as well as chicken and seafood prepared various ways. Outdoor seating is available seasonally.
Central Park, 2 miles north of Hotel LOLA, offers a variety of recreational opportunities such as tennis, biking, running, and ice skating. Chelsea Piers Sports & Entertainment Complex, also 2 miles away, offers swimming, golf, and bowling.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Best bang for the buck in NYC"
And awesome bar & bartenders
"Chic hotel made me feel like a celebrity"
The hotel is so chic and sexy and gives you the perfect feeling for a NYC getaway weekend. It wasn't right in the middle of tourist areas but perfectly situated centrally, close to subway so we could get anywhere easily. Loved that there were affordable restaurants nearby along with higher end choices if we wanted it. Definitely go!
"Nicely renovated, but there are issues..."
We enjoyed our stay at LOLA and the renovation is quite nice, but they need to work a bit on room maintenance. Mold in the shower and a bathroom door that would not lock or even stay closed were problems. Amenities were not replaced during our stay and our laptops would not fit into the safe! Drinks in the bar were wildly overpriced, but the lounge/lobby […] area is quite comfortable. The staff were friendly and helpful and the location is handy to most everything, including restaurants and the Metro. Read more
Nice hotel with trendy feel to the lobby area. Queen rooms are quite small even for New York. King rooms are very nice.
"Very Cool Hotel."
Hotel was very trendy. Hotel staff was extremely nice and helpful. Complimentary drinks at the bar upon arrival and extended ur check out until 1:00 for free.
"Had good quick visit, will go back for longer next"
Nice boutique hotel design (lighting very well done), high quality for the price, good location close to everything but off track a bit so not crazy nyc hectic. Definitely will go back again if need to stay again...
"Euro-style hotel perfect for a night"
Just me in the city for one night on business. Perfect for that, though I thought the Internet access charge a bit high. Used my smart phone instead. Rooms smallish even for this type of place, but comfy and quiet. Sleek lobby and bar area. Outside construction hampers overall look, but assume that's temporary.
"Underpromised - OVER DELIVERED!"
I was pleased to find a good deal on a hotel close to my office. I was much more surprised to find the room nicer than I had been led to believe I was getting. As my review title said LOLA over-delivered and I would go back again any time I need a NYC hotel!
Very stylish hotel with reasonable prices. Staff is very kind and helpfull and the bartenders are the best and friendliest you ever met.
"Convenient location"
I was very surprised by the luxury of this Hotel, considering the great price.In Manhattan no less.! Very nice lobby, two entrances that were great. Would definitely stay again .
"very nice room, just missing one thing..."
The room was very clean and modern - loved the bathroom with the tub area converted to a large shower. The only thing that would have made this a perfect stay was that there wasnt a clock in the room....good thing I have a cell phone with an alarm feature on it!
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"Hotel Lola is a scam."
This hotel is overpriced and a sham. There is no wireless internet connection available unless you pay 20 dollars a day, which is ridiculous. The rooms are incredibly tiny and the bathrooms leave much to be desired. There are no curtains in the rooms and instead they have cheap blinds that do not go down all the way. There is no plastic around the cups. […] The people at the reception were rude and unhelpful. I would never stay here again. Read more
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This was a trendy boutique hotel with a great atmpsphere I would stay here again.
"Really good for the price"
Perfect location, quite street and cool ambiance. I like it!
"Lots of pros and cons"
I loby was too dark and hotel seems to be tucked in a alley. It's renovated but the room is toooo small. The bed was very comfy! The ac/heater adjuster in the room was broken so we were freezing the whole time. The bathroom is very modern but no counter space at alllll! The location was very convinient.
"HOTEL LOLA NY"
Fine for business travel. Nice bar in lobby. Rooms are tiny but hey it is Manhattan. Hallways smelled a bit smokey.
"Must Visit!"
I visit New York several times a year and have stayed at hotels on every level of the ladder, from the comfortable to the nightmarish. Lola may be the nicest, cleanest, most elegant place I've stayed in the city. The hotel itself is so elegant that just walking through the lobby makes one feel like they're on the A list. The staff are helpful and friendly, […] the elevators quick and efficient, the halls clean and quiet and the rooms as comfortable as they are beautiful...the shower was positively a work of art! My personal favorite touch was the "do not disturb" signs...one of which I simply couldn't help swiping as a souvenir! I won't say anything more about them...you'll just have to book a room there and see for yourself! Read more
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The first room we were put into was so tiny, you couldn't turn around without hitting something. When we entered the room, the door was not a regulation size door and my husband had to walk in side ways. Make sure when you go to the bathroom, you are not in the way of the door as you will get hit. It barely misses the opposite wall. When we spoke to […] the front desk, after quite a few minutes, our room was changed to a slightly bigger one. Read more
We are sorry you ran across some inconvenience when staying at LOLA but are glad to hear you got satisfaction when dealing with the front desk. We offer all different types and sizes of rooms. You can book whatever type you like when booking your room. Thank you for choosing LOLA and we look forward to seeing you again the next time you stay in New York.
1 response by Hotel LOLA"No at all like the hotel webiste"
NOT impressed. They spent all their money in the lobby. Rooms are standard NY tiny but mostly clean. Floor smells like smoke. I called downstairs to inquiry and the A/C, which didn't seem to be working. They sent up an "engineer." I'm guessing more so the bell hop. He pushed the same buttons I pushed then said, "just give it a minute." Thanks genius […] for the help. Ive atayed at s lot of hotels in NY but this one...never staying here again. Read more
"Hotel Lola"
Great hotel in a great area! QUIET, QUIET, QUIET - no street noise in my room. The hotel was clean, comfortable and close to everything I was in the area for. Nice rooms and the staff was friendly!
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"Great"
Loved it...great location, quiet neighborhood. Liked the fact that after certain hours they ask you for key card in order to let you take elevator...therefore safety is a PLUS!!!
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"Small room but VERY clean and beautiful interior"
Very small room but extremely clean and gorgeous interior designing. Totally worth the money.
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Its a good Hotel, staff is very hospitable everyone I met during my stay there. Its very well operated. Only grief for me was, I was surprised the room was like a cell, too small, i felt claustrophobic. Its great Hotel. for business or pleasure very inviting and warm. .
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"Business Traveler – Would Stay Again"
The hotel was very posh/chic and the hotel staff was amiable. My room wasn’t ready at the time stated by the receptionist, but she upgraded me to a larger room as a concession! The only issues with my room was the sink was clogged – but they rectified this immediately. And lastly, someone was smoking on my floor and it infiltrated my room! Other than […] that, I would stay again!! Read more
"value, location"
these are the 2 pros. but be prepared to lug your own luggage up the steps and hail your own cabs.... there is no doorman or service until you reach the front desk.
"Good location, odd bathroom"
The bathroom in rm 435 is brand new and in great condition, but there was no countertop or cabinet on which to put toiletries etc. It looks like it was designed as a handicap accessible bath so that may be part of the reason. But there was no place to put anything, and no hooks on the walls to hang anything either. Other than that a fine room, facing […] the inside of the block so very quiet for new york. Read more
"nice neighborhood gem"
First time staying here. Beautiful, intimate lobby with nice but small bar. We checked in late, and were upgraded to a "suite." I cannot imagine how small the original room must have been. This had a King sized bed, and a roll away. It was small by NY standards, but the bed was very comfortable and the room was quiet.
"Hotel LOLA"
Knowledgeable staff; very helpful. Typically sized (i.e., TINY) NYC hotel room, but barely spent any time there, anyway. Shower was terrific, though. A loud argument spilled out from the pub next door one night, but that certainly can't be blamed on the hotel.
"Great Location and Staff"
Hotel Lola is a nice little spot tucked away off of Madison. They don't offer food or roomservice in the hotel, but there are plenty of options a block in any direction. It is well situated in Manhattan with easy train or cab access north or south. The lobby bar is pretty cozy to wind down at the end of a long day and the bartenders were super nice. Behind […] the hotel on the 30th St side there is a restaurant called Mason Jar with good drinks and eats. Another place is on Madison and 28th called Shorty's if you're looking for a quick beer and good Philly Style cheesesteak. Read more
"Tre Fab"
NY gem, totally unexpected. I loved it and cant wait to stay again. Rate was fantastic too.
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"Awesome Stay at Hotel Lola"
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"Modern, clean and beautiful hotel! O LALA"
This is my 2nd time staying at this hotel for business. It's super modern, clean and beautiful. The beds are super soft which makes it a comfortable and restful sleep and was walking distance to a lot of things, including my office!
"poor service"
Staff acted like they could care less and restaurant waitress had a really bad attitude, younger one with her hair in a bun. Overpriced for less than mediocre food. Hotel doorman couldn't even open the door for me leaving with two suitcases and a carry on. Big disappointment. Nicest two people were the maid and the guy vacuumming the hallway on the […] ninth floor. Thank u for ur courtesy. Read more
"awesome"
This hotel was clean, the staff was amazing. The location was great. I had a great experieince and I would stay here again. Romantic hotel
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
