"Great hotel in a great location"
Our room was compact but very nice. The bed was comfortable, the room was very clean and the services were very nice. I would stay here again without hesitation.Genuine Hotels.com guest review
"Perfect Location for overnight in NYC"
Club Quarters was ideal; great location and excellent service. We arrived early and were able to check our luggage which was in our room when we returned late that evening. The hotel was n easy walk to Times Square and Rockefeller Center. On checking out we were also able to check bags until we were ready to leave the city. Staff were very pleasant […] and helpful. Read moreGenuine Hotels.com guest review
First trip to NYC. Very convenient and very helpful staff.Genuine Hotels.com guest review
"Great location, nice place"
Rooms are small and ours had a window to nowhere... a bit claustrophobic... but otherwise a nice place. There's a lounge with a bar and a separate restaurant. Some nice extras like water bottles to fill with purified water. Will likely stay there again.Genuine Hotels.com guest review
We stayed here for the first time on 6/21/14. The room was newly refurbished. Very clean and comfortable. The front desk staff was very helpful and friendly. Great price! 3 blocks from Time Square. We will stay here again. Our new favorite NYC hotel :)Genuine Hotels.com guest review
perfect for business and pleasure as hotel close to my business appointments and the lively buzz of Times SquareGenuine Hotels.com guest review
Staff were great, from bandaids and other requests and our rooms were ready for us before check in time.Genuine Hotels.com guest review
Nice room with adequate space. Excellent bed and pillows. Especially liked the purified chilled water out in the hallway -- first time I have seen this amenity. Location is excellent, accessible to Grand Central Station, Times Square and other great destinations.Genuine Hotels.com guest review
Very nice, clean and friendly hotel! Right in the middle of everything we wanted to do. Would go back in a heartbeat!Genuine Hotels.com guest review
"Very clean and businesslike, not fancy"
We stay here when we just need a place to crash for the night. It's not a place to hang out, since it's very utilitarian and basic. It's clean and everything is neat as a pin with stylish details. I'd recommend it for business travelers who need to get work done or folks just spending a quick night in the city after an event.Genuine Expedia guest review
"I Will Stay Here Again"
I have absolutely no complaints about this hotel. It was a great location. The staff in the lobby and the restaurant were very friendly and helpful. The rooms were clean. The price was fair.Genuine Hotels.com guest review
I stayed for two nights, location was great, easy access to taxi, buses or subway. The staff was helpful, room service was good as they have a restaurant downstairs. The room that I stayed in was spacious and quiet.Genuine Hotels.com guest review
Had a great time at Club Quarters! Great location and a really cute hotel. Very clean and well maintained. The room is cozy and suits its purpose. I would definitely stay there again!! The staff was very helpful too. There is a park that links the hotel and parking garage, so peaceful and pretty to just sit down and relax in. Within walking distance […] to restaurants, Broadway, Time Square. The parking garage was very helpful as well. Overall a great place to spend the weekend!!! Read moreGenuine Hotels.com guest review
"Steps away from the action!"
This was our first time staying overnight in NYC - celebrating our 10 yr wedding anniversary. I looked at what seemed like thousands of hotels but kept going back to Club Quarters and have to say I made a good choice. The hotel staff who greeted us were very pleasant, hotel was in an excellent condition, very clean and up to date.Genuine Expedia guest review
I requested the quietest room possible, but they put me in a room facing the street (45th St). The street noise doesn't seem to bad until you try to sleep. Garbage trucks were picking up trash outside of the window on an off from about 3am until 7am, making sleeping impossible. The window also was not sealed properly so that let in all of the outside […] noise. I lived in Manhattan for nine years so I'm not a light sleeper who can't handle a little street noise, but one night at the Club Quarters was louder than any night in my nine years living in Manhattan. I also tried to get breakfast, but no one was there went I went in at 7:20am, even though they open at 7:00am. I waited for a few minutes, but no one ever came. The elevators are also extremely slow and tiny. The room itself was clean, although tiny, but Club Quarters is known for having tiny rooms. The hotel was fairly inexpensive for midtown Manhattan, but if you want to get any sleep, insist on a room facing the back of the building and don't take no for an answer. Read moreGenuine Expedia guest review
The top sheet was dirty and a maid had to change the sheets upon my request.Genuine Hotels.com guest review
My stay was great !! The hotel is in an excellent location! We were three blocks from Times Square and a block from Fifth Avenue.Genuine Hotels.com guest review
"Perfect mid-town location"
We love Club Quarters. The staff is friendly and always there to be of service. The rooms are small but very well-appointed and clean. It is close to theater, shopping, good restaurants, and the subway.Genuine Hotels.com guest review
Price was reasonable, good location, staff was excellence. How ever AC unit was loud like an old car about to die.Genuine Hotels.com guest review
"Great value and quiet"
First stay here. Very convenient to theatre district. Very clean. Helpful staff. VERY quiet. Will use again.Genuine Hotels.com guest review
Convenient to Midtown. I've been impressed w/ Club Quarters service and cleanliness. I very nice, modern room.Genuine Hotels.com guest review
Great location, excellent friendly and helpful front desk staff. Only complaint is the extremely small room for two guests.Genuine Expedia guest review
"Close to Times Square"
Very satisified with the hotel overall. Great location!Genuine Hotels.com guest review
"In the heart of Times Square"
This is the second Club Quarters hotel I have stayed at and would definitely stay again. The staff are all so professional and kind. The staff work hard to make sure you are well cared for. It has a very comfortable feel. The restraunt: Restraunt Patrick provides room service or sit down dining. The pricing is great and the food even better. Our room […] was small (it goes with New York) but was well layed out, did not feel small, and had vintage charm. Both locations I have stayed at have filtered water and empty bottles to fill which is a great perk. In addition to all of this the room pricing is reasonable as well. I would not hesitate to stay here or any other Club Quarters hotel again. Read moreGenuine Hotels.com guest review
"Your own private club in NY"
A good choice for the traveler who wants a place to meet clients, work out, dine in, and/or be close to the action. The rooms are small but well-appointed, although the lack of closet space could be a drawback for a clothes horse. I particularly appreciated the availability of filtered water and good coffee at no charge all day long.Genuine Hotels.com guest review
The Club Quarters is very convenient in the Times Square area. All rooms are not the same in size I found out since we changed room since we noticed a bigger room. They are adequate for a nice getaway. While the rooms may not be as the Hilton, I was comfortable in the room I stayed and I would stay there again.Genuine Expedia guest review
The room air-conditioner had a governor on it causing the humidity in the room to make for uncomfortable sleeping. Plus being on the street side of the hotel the air-conditioner could not drown out the loud trash trucks, every night, and the otherwise noisy city making sleep almost impossible. Room service was good because it did not depend on air-conditioning, […] room temperature, or noise level. Read moreGenuine Hotels.com guest review
"very convenient location and very nicely run"
Very convenient location near theater district and short walk from Central Park. Staff is friendly, professional and efficient. Our room was slightly larger than found in most midtown hotels. The bathroom is a little cramped, but not really a problem.Genuine Hotels.com guest review
"2nd stay just as good as the 1st"
This was our second time staying here on an overnight to NYC to see Broadway shows. Although the rooms are a bit small, they are very clean & comfortable. The staff is friendly & professional. But best of all it is right in the heart of all the Broadway theaters. I think it will become our "regular" place since we go up to NYC about once a month.Genuine Hotels.com guest review
"Nice Hotel to stay. Close to Times Square."
Great location. Close to Times Square. We took the Bus tour to city which was couple of Blocks away.Genuine Expedia guest review
Hotel close to everthing. Good food close, shows close, shopping close, barnes & noble 1.5 blocks. Free soft drinks during the week in lobby. Staff very friendly.Genuine Expedia guest review
"good locati0on. very comfortable."
well chosen. good value.Genuine Hotels.com guest review
"Clean Hotel, Nice Staff"
Enjoyed our stay. Close to Times Square. Wish it was closer to the subway. Noisy trash truck on street does picks ups what seemed like every night. Maid immediately turned in credit card that I didn't realized I had dropped on the floor in my room on check -out day. That was very nice I thought.Genuine Hotels.com guest review
Had a great time. Everything was great. Would stay there again.Genuine Expedia guest review
Did not plan to be on Pent House floor, but room was large with all amenities. Did not plan on extra cost. We needed extra help from car to room with luggage, staff was very helpful and friendly.Genuine Hotels.com guest review
"Business hotel close to theatre district"
I've stayed at 2 other Club Quarters locations in the past but was disappoimted by this location. There was a cable issue so no TV for 3 days. Also plumbing problem so no water from 9-2 on one of my 3 days at the hotel. Rooms were ok although maid service cleaned the room they mailed to clean coffee cups or provide clean cups on future days. Big disappointment […] for nightly rate paid. Will NOT stay at that location again. Read moreGenuine Hotels.com guest review
Room was so tiny. 2 small elevators. This is not a 4.3 rating. Would not have chosen it for the price we paid. Elevators were very, very slow. Pictures of lobby bar and restaurant cause one to think the hotel is very upscale. It is a great location.Genuine Hotels.com guest review
"Nice but noisy"
A very nice, clean and convenient hotel. Very close to theater district and Times Square. Nice restaurant and bar area. Would recommend this hotel except for the street noise level which, on a scale from 1-10, was a 19. Trash trucks banging around for 30 minutes at 4am. Basic street noise seemed like the windows were open. I might give this hotel another […] shot if I could get a room that was not facing the street. Read moreGenuine Hotels.com guest review
"Great Value, Location and Service"
One of the better hotel rooms I've stayed in NYC. We usually drive in and park so that a key feature I look for when booking. Also, I look at value as I don't want to spend a lot of money on a room because we don't spend much time in it, but also want clean and comfortable which it was - we were on the PH floor which I suspect has bigger rooms - we […] even had a desk area, sink, fridge, microwave, coffee maker. In all respects, I would stay again. It is on a side street not far from Times Square - safe and quiet, easy to park in front of to unload and then drive around the block for $25 parking with voucher from hotel. They have a club room with water, coffee and a bar which was nice. We ate dinner at their restaurant (Patrick) which was delicious and a great value. A few very minor negatives that didn't really affect our stay: the elevator can be slow, it took 2 calls to get a roll-away to our room, the TV was out of service in the whole hotel (we're not there to watch TV so we didn't care but others seemed to). Read moreGenuine Hotels.com guest review
"Fix it when we ask!"
Room was small but clean and quiet. Would have liked a luggage rack, but no big deal. However, neither the TV nor the coffeemaker worked. We asked for them to be repaired, but they were not. Shame!Genuine Expedia guest review
Everything was acceptable except for the service. We asked to have our bags held while we went across the street for breakfast. They told us there would be a 10-15 minute wait to pick them up on our return. When we returned there were three people at the desk. We submitted our claim ticket and sat down to wait. Twenty minutes later we asked how much […] longer we needed to wait. Two of the staff had been standing there the entire time. They said it would be faster if they showed us where the bags were so we were walked up to a room on the second floor. The third staff member was sitting at the computer. We picked out our bags and left. This was totally unacceptable. In the meantime there were numerous bags that were checked laying around the lobby. Read moreGenuine Hotels.com guest review
"A treasure on 45th Street!"
I found the hotel on Friday night and booked the room the next day before leaving for NY. I didn't know what to expect, but the reviews for the hotel were great! Everyone at the front desk when I checked in/out was helpful, the room was very clean and the location was absolutely amazing! When I checked in the guy at the front told me that the cable […] wasn't working, but I didn't care because that was a small issue. I knew they were trying to correct the problem with the cable company, so it was something they had no control over. When I ordered an extra towel, the guy knocked on my door within a matter of minutes with 3 towels and 3 hand towels...very quick response. When I make trips to NY from DC, this will always be my place to stay...just keep up the great service and maintenance and they will find me there. Read moreGenuine Expedia guest review
"Walking Distance to Times Square"
Hotel is great - stayed four nights - a lot of activities and restaurants within 2 blocks - Times Square is 1.5 blocks to the West - Rockerfeller Center is about 5 or 6 short blocks to the north. Suggestion - if you are a light sleeper - as for a room on the back section of the hotel - nighttime street noise (garbage and delivery trucks) will keep you […] awake - same in other hotels around Manhattan. A lot of additional services included in your stay. Read moreGenuine Hotels.com guest review
"Good option for short stay"
Good location for short business trip. Its walking distance from Grand Central and being close to Times Square makes for good dinner/show options. Rooms are tight but it's NYC and you're not there to stay in your hotel room. That said, room would have been crowded if I'd had to share. Bed was pretty hard.Genuine Hotels.com guest review
"centrally located with all our needs"
We thought this was a great hotel for our two-day business stay in NYC. The rooms are compact but very clean & quiet with well-set up chargers, bathroom, fitness room, and business services. No fuss instant wi-fi, nice living room & restaurant, purified water taps. Right off 5th Ave and just a couple of blocks from Times Square and the theater district. […] We may make this our hotel of choice whenever we go back to New York! Read moreGenuine Hotels.com guest review
"good hotel in the center of town"
excellent experience. good hotel for those people in NYC for any reason. close to all activities and transit.Genuine Expedia guest review
Very clean place and very friendly and helpful staff! They have a amazing coffee and latte and expresso machine at no extra cost. The room was nice and clean. A bit small but it really didn't matter because we were there to party and sight see and barely spent anytime in the room. Wonderful place! Would recommend and would stay again!!Genuine Hotels.com guest review
"Nicely upgraded services"
I have stayed at this hotel twice before this visit. It was then a nice hotel but no little signs that they were glad to have me. This time, there was a discount on a dinner in the newish restaurant along with free bottled water and nice tolietries. The desk service was enthusiastic and warm and quick.Genuine Hotels.com guest review
Definitely happy with our stay here. Front desk staff was quite helpful and pleasant, especially Steve. Rooms were clean, small...but that is to be expected in NYC! Great location and parking discount was appreciated.Genuine Hotels.com guest review
"Perfect for a lower price room near Times Square"
Hotel was great for the cost. We were there for a Broadway weekend so it was a short walk to all the theatres, restaurants and subway stops we needed. Clean and comfortable room (small, but that's to be expected in NYC). Price was great. Highly recommend.Genuine Hotels.com guest review
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