"Did not have a room for me, did accommodate"
I got there at 1am and they did not have a room for me. They did accommodate me by moving me to the other club quarters a few blocks away. The other Club Quarters was a nightmare experience as my room was on the 2nd floor facing the street and there was road construction all night.Genuine Hotels.com guest review
"Very late check-in"
I travel a lot and rarely it happens that I can't check-in at a hotel a few minutes before the check-in time. This time it was just wrong. We arrived at the hotel, after 5 hours driving, exactly 2:56 pm (check-in time 3 pm) and were told that we can't be check-in because it's not 3 pm yet, and , within a second, we were ask how many bags we would like […] to store. I politely mentioned that it's almost 3 and we have no problem with waiting a few minutes until the room is ready, we would prefer not to store the bags. The unfriendly lady concierge said that they are starting to check-in at 3 but our room is not ready and she does not know when it's going to be ready, it may be as well a half-hour late. And again, without a blink, she asked how many bags we want to store. When we repeated that we do not want our bags stored she directed us to a lounge to wait. Our room was ready at 3:30. We had tickets to a show and we were rushing to get ready. Very disappointed that we could not check-in at 3 and never even heard a "sorry" from the rude concierge. Read moreGenuine Hotels.com guest review
The hotel was comfortable, cleanly and the staff was helpful. I loved the water bottles and filtered water available on our floor and the self serve espresso machine in the lounge. These might seem little but they were extremely useful. The room was clean and plumbing modern. It was small, but this is expected in New York City. 45th street had large […] piles of trash on the street for our entire visit. I'm not sure why. Read moreGenuine Hotels.com guest review
Great hotel, staff, free bottle water, free internet, free business center. However, the rooms were small thought I was in Europe. Would stay again and recommend to friends.Genuine Hotels.com guest review
"Good midtown option"
Was everything they said it would be. My only complaint was that it took forever to get an elevator. Took a half hour to go to the basement to get ice. Staff was great. We weren't there to spend time in the room. Too much to do in NYC.Genuine Expedia guest review
""Euro Style" gem in the Heart of The Big Apple"
Only a five minute walk from the neon noise of Times Square...a prestige location on 45th between the famous 5th Avenue and Avenue of the Americas... this family owned and operated boutique is a Manhattan find. Quiet, quaint, sleek Euro style feel...the lobby bar invites respite and conversation while the small restaurant offers a limited but fare delicious […] to all. Still refining its staff but their good attitude makes you overlook any flutters in flawless service. Read moreGenuine Hotels.com guest review
"Very comfortable for visiting parents"
I booked a room for my parents who were visiting NYC for the first time. The area is pretty quiet itself and near Bryant park, but within walking distance to other major sites (Times Square, Brand Central, 5th Ave.). The staff (especially Ivory) at the front desk was incredibly nice and helpful / knew the area well. I would definitely book the hotel […] again if I was booking for my parents or other older visitors in town. Read moreGenuine Hotels.com guest review
Room was very clean, bathroom small but clean and bright. We planned on using the fitness facilities and the restaurant, but did neither on this one-day stay.Genuine Expedia guest review
"I'll stay somewhere else next time."
Picked this hotel for its proximity to Times Square. Although the location was excellent the room itself was disappointing. With an Expedia rating of over 4 Stars I thought I would be OK. The room was incredibly small, the queen size bed almost took over the entire width of the room. Carpet was old and somewhat dingy. Air conditioner was a wall unit […] hanging out the window, which blocked almost all the natural light. The hallway from the elevator to the room was less than 4 feet wide and was like a maze with its twists and turns. Read moreGenuine Expedia guest review
"Perfect location and informative and friendlstaff"
I stayed at club quarters for two nights with my boyfriend and my two teenage children. We stayed in a two room suite. It was the perfect hotel if your traveling with teenage children because the two rooms gave you just enough privacy. The staff were very informative and very friendly. We did take advantage of this by calling them frequently and asking […] them many questions such as affordable places to eat and such. The beds and the cot were very comfortable. The best part about the hotel is the location. It was perfect. We were in walking distance to everything. It was an excellent trip I would highly recommend. Read moreGenuine Expedia guest review
"Nice quiet hotel right in the middle of midtown."
I've stayed ad Club Quarters before and they are very consistent. Modern decor, geared for the business person who wants to spend the evening working. Had a great stay, check in was quick. Will stay again.Genuine Expedia guest review
"Very nice hotel"
Stayed on July 4th. Room is small but modern. A/C was cold. We needed a fridge for medicine and they brought it up right away. Excellent location right near Times Sq. and 5th Ave for shopping. Discounted parking garage on next street and subway a few blocks down. We would definitely stay again when in NYC.Genuine Hotels.com guest review
"a hotel with reasonable price"
the price was reasonable when you consider the location. I wish the room I stayed were bigger.Genuine Expedia guest review
"great location and comfy"
It was,relaxing and quietGenuine Hotels.com guest review
"A Very Cozy Place"
My wife and I stayed at the Club Quarters Hotel it was a very pleasant and cozy place to stay, the staff was on the ball, after I called the front desk for a few item's, it only took 3 minutes for someone to come. It worth staying at and it's only 3 blocks from Time Square.Genuine Expedia guest review
"Great location. Small room"
Staying one or two nights tops is good for this hotel. Modern clean room but it's literally a shoebox. It got the job done. You do get a 25 hour parking voucher for $25 to use at central parking one block over. We were 3 minutes over 24 hours and the parking lot would not honor the 25 hour voucher. I had to get the hotel involved which they handled […] for me but it was a complete waste of time and stress dealing with the resistant parking garage attendant. Read moreGenuine Hotels.com guest review
"Very Easy Stay"
We just needed one night in the city for a personal event. This hotel was very convenient, easy for check-in, check-out and comfortable for our stay.Genuine Hotels.com guest review
"Nice room ,but small.."
Room was not ready by 3:00 check-in due to water maintenance in the building.. The hotel stored our bags, and when we returned to check in, they had already been taken to our room. Staff extremely friendly and helpful. The room itself was very small, but we didn't plan on spending much time in it. The name "quarters" seems appropriate because that's […] about the size of the room. Only two pillows on bed, towels not quite as plentiful as in other hotels, but there was a Keurig in the room, so all is good. Read moreGenuine Expedia guest review
"Check in time"
Room was not available until closed to 5 pm. The made accommodations for our checkout but we missed an event due to the delay. My companion and I end up missing the event in which tickets were bought.Genuine Hotels.com guest review
"It is a good hotel."
Experience was very good. Hotel is very old and I was in an interior room that a small window with virtually no light. The air conditioner ran very noisy.Genuine Expedia guest review
Really Small room no view. If you need a place to crash in this neighborhood, it's worth the money. Otherwise a little over priced. Bathroom really needed cleaning.Genuine Hotels.com guest review
Location is great, but you obviously need to expect a smaller room since you are in the heart of Times Square. The staff was very friendly and the check-in was efficient.Genuine Expedia guest review
"Nice hotel great location"
Very clean and comfortable and a great value. I Would definitely recommend this hotel.Genuine Expedia guest review
"Great hotel in a great location"
Our room was compact but very nice. The bed was comfortable, the room was very clean and the services were very nice. I would stay here again without hesitation.Genuine Hotels.com guest review
"Perfect Location for overnight in NYC"
Club Quarters was ideal; great location and excellent service. We arrived early and were able to check our luggage which was in our room when we returned late that evening. The hotel was n easy walk to Times Square and Rockefeller Center. On checking out we were also able to check bags until we were ready to leave the city. Staff were very pleasant […] and helpful. Read moreGenuine Hotels.com guest review
Loved my stay, wished it was longer. The rooms aren't as small as most Midtown Manhattan hotels. Great location right next to Times Square, short walks to Rockefeller Center and Grand Central Station.Genuine Expedia guest review
First trip to NYC. Very convenient and very helpful staff.Genuine Hotels.com guest review
"Great location, nice place"
Rooms are small and ours had a window to nowhere... a bit claustrophobic... but otherwise a nice place. There's a lounge with a bar and a separate restaurant. Some nice extras like water bottles to fill with purified water. Will likely stay there again.Genuine Hotels.com guest review
We stayed here for the first time on 6/21/14. The room was newly refurbished. Very clean and comfortable. The front desk staff was very helpful and friendly. Great price! 3 blocks from Time Square. We will stay here again. Our new favorite NYC hotel :)Genuine Hotels.com guest review
perfect for business and pleasure as hotel close to my business appointments and the lively buzz of Times SquareGenuine Hotels.com guest review
Staff were great, from bandaids and other requests and our rooms were ready for us before check in time.Genuine Hotels.com guest review
Nice room with adequate space. Excellent bed and pillows. Especially liked the purified chilled water out in the hallway -- first time I have seen this amenity. Location is excellent, accessible to Grand Central Station, Times Square and other great destinations.Genuine Hotels.com guest review
Very nice, clean and friendly hotel! Right in the middle of everything we wanted to do. Would go back in a heartbeat!Genuine Hotels.com guest review
"Very clean and businesslike, not fancy"
We stay here when we just need a place to crash for the night. It's not a place to hang out, since it's very utilitarian and basic. It's clean and everything is neat as a pin with stylish details. I'd recommend it for business travelers who need to get work done or folks just spending a quick night in the city after an event.Genuine Expedia guest review
"I Will Stay Here Again"
I have absolutely no complaints about this hotel. It was a great location. The staff in the lobby and the restaurant were very friendly and helpful. The rooms were clean. The price was fair.Genuine Hotels.com guest review
I stayed for two nights, location was great, easy access to taxi, buses or subway. The staff was helpful, room service was good as they have a restaurant downstairs. The room that I stayed in was spacious and quiet.Genuine Hotels.com guest review
Had a great time at Club Quarters! Great location and a really cute hotel. Very clean and well maintained. The room is cozy and suits its purpose. I would definitely stay there again!! The staff was very helpful too. There is a park that links the hotel and parking garage, so peaceful and pretty to just sit down and relax in. Within walking distance […] to restaurants, Broadway, Time Square. The parking garage was very helpful as well. Overall a great place to spend the weekend!!! Read moreGenuine Hotels.com guest review
"Steps away from the action!"
This was our first time staying overnight in NYC - celebrating our 10 yr wedding anniversary. I looked at what seemed like thousands of hotels but kept going back to Club Quarters and have to say I made a good choice. The hotel staff who greeted us were very pleasant, hotel was in an excellent condition, very clean and up to date.Genuine Expedia guest review
I requested the quietest room possible, but they put me in a room facing the street (45th St). The street noise doesn't seem to bad until you try to sleep. Garbage trucks were picking up trash outside of the window on an off from about 3am until 7am, making sleeping impossible. The window also was not sealed properly so that let in all of the outside […] noise. I lived in Manhattan for nine years so I'm not a light sleeper who can't handle a little street noise, but one night at the Club Quarters was louder than any night in my nine years living in Manhattan. I also tried to get breakfast, but no one was there went I went in at 7:20am, even though they open at 7:00am. I waited for a few minutes, but no one ever came. The elevators are also extremely slow and tiny. The room itself was clean, although tiny, but Club Quarters is known for having tiny rooms. The hotel was fairly inexpensive for midtown Manhattan, but if you want to get any sleep, insist on a room facing the back of the building and don't take no for an answer. Read moreGenuine Expedia guest review
The top sheet was dirty and a maid had to change the sheets upon my request.Genuine Hotels.com guest review
My stay was great !! The hotel is in an excellent location! We were three blocks from Times Square and a block from Fifth Avenue.Genuine Hotels.com guest review
"Perfect mid-town location"
We love Club Quarters. The staff is friendly and always there to be of service. The rooms are small but very well-appointed and clean. It is close to theater, shopping, good restaurants, and the subway.Genuine Hotels.com guest review
Price was reasonable, good location, staff was excellence. How ever AC unit was loud like an old car about to die.Genuine Hotels.com guest review
"Great value and quiet"
First stay here. Very convenient to theatre district. Very clean. Helpful staff. VERY quiet. Will use again.Genuine Hotels.com guest review
Convenient to Midtown. I've been impressed w/ Club Quarters service and cleanliness. I very nice, modern room.Genuine Hotels.com guest review
Great location, excellent friendly and helpful front desk staff. Only complaint is the extremely small room for two guests.Genuine Expedia guest review
"Close to Times Square"
Very satisified with the hotel overall. Great location!Genuine Hotels.com guest review
"In the heart of Times Square"
This is the second Club Quarters hotel I have stayed at and would definitely stay again. The staff are all so professional and kind. The staff work hard to make sure you are well cared for. It has a very comfortable feel. The restraunt: Restraunt Patrick provides room service or sit down dining. The pricing is great and the food even better. Our room […] was small (it goes with New York) but was well layed out, did not feel small, and had vintage charm. Both locations I have stayed at have filtered water and empty bottles to fill which is a great perk. In addition to all of this the room pricing is reasonable as well. I would not hesitate to stay here or any other Club Quarters hotel again. Read moreGenuine Hotels.com guest review
"Your own private club in NY"
A good choice for the traveler who wants a place to meet clients, work out, dine in, and/or be close to the action. The rooms are small but well-appointed, although the lack of closet space could be a drawback for a clothes horse. I particularly appreciated the availability of filtered water and good coffee at no charge all day long.Genuine Hotels.com guest review
The Club Quarters is very convenient in the Times Square area. All rooms are not the same in size I found out since we changed room since we noticed a bigger room. They are adequate for a nice getaway. While the rooms may not be as the Hilton, I was comfortable in the room I stayed and I would stay there again.Genuine Expedia guest review
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