All hotels in San Francisco, California, United States of America
1 room, 2 adults
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425 North Point, San Francisco, CA, 94133, United States of America, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 1,938 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
"San Francisco trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was convienly located within walking distance of Fishermans Wharf. The concierge was most helpful in lining up tours and transportation around city. We really enjoyed our stay. The only regret is we wish we had more time to visit.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for the five star review. I'm glad to hear you had a fantastic Tuscan hotel experience and I'm glad our amazing concierge make sure you were well cared for. Your kind words are most appreciated and we hope to see you again soon. Perhaps next time you have a little more time to enjoy San Francisco.
Other trip Feb 28, 2015
Gerald
US
5.0 / 5Outstanding
"Happy Costumer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice, very clean, very quiet, service was very friendly. Restaurant was a big hit with us. We will be back Thank you. This Hotel will be our Hotel now.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Glad to hear you found your new home away from home. We look forward to your next visit....
1 night family trip Feb 23, 2015
Jack
US
5.0 / 5Outstanding
"We miss the Bay Area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just overnight in room 424- windows open to lovely Bay Breeze and beautiful sights. Beautiful room and comfortable beds. Quiet location. Easy to get on the F Car to go see the Bay Bridge Light Show. Could have stayed forever.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review. We hope you can stay longer next time!
1 night trip with friends Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was great, location can't be beat but still can't get over $50/day for hotel valet parking.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your comments. Glad to hear you had a great time and I do agree that parking in San Francisco is very expensive. Guests are not obligated to park with us however the convenience and personalized service of our valet parking makes this a very viable option for many of our guests. In fact their prices are very competitive with other hotels in the area that offer valet parking. I actually suggest not bringing a car to San Francisco public transportation in the city is amazing.
Other trip Feb 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was wonderful! Hotel staff was great, location was perfect, room was comfy and they had coffee waiting for me in the morning. We will definitely stay again next time we are in San Francisco!
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for the five star review. I'm glad to hear you had a wonderful Tuscan hotel experience and we look forward to the opportunity of serving you again soon.
Other trip Feb 25, 2015
Leslie
US
4.0 / 5Excellent
"Sort of bittersweet."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pro's: Excellent location, clean room, comfy bed and pillows, excellent room staff Con's: Service, service, service. Everytime we called for room service, housekeeping, bellhop, valet and dare I say the front desk we rang forever and then were sent to an answering machine we had to leave a message on and then NEVER got called back. This place seriously needs to hire more people or at least some people to answer the phone by person. When we drove up we had to wait 20 min for valet to take our keys cause no one was there. And for $50+ to park your car...that's ridiculous. The front desk was very luke warm upon our arrival and upon departing never even asked how our stay was. We had stayed at a Best Western in Sacramento the night before and at $79 a night was far superior to this Best Western Plus for over $200 a night.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for the feedback. Most definitely bittersweet, I apologize for the inconveniences we caused and I'll share your observations with the team so that we may improve. Hopefully you will see the improvement on your next visit....
1 night trip with friends Feb 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only problems were the height of toilet and the bathroom floor slick in our socks and the towel rug was slide some when getting out of the tub
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for the 5 star review, much appreciated and we hope to see you again soon.
3 night romance trip Feb 17, 2015
catherine
US
4.0 / 5Excellent
"It was a great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is in the ideal spot if one wants to visit Pier 39 and other attractions in the Fishermans Wharf area. It is also only one block away from bus companies, offering day tours and other excursions. It is also conveniently close to a grocery store, with a small fridge and a coffee machine in the room. The person at Concierge was very helpful in booking tickets for the amazing show, Beach, Blanket, Babylon.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Very pleased to hear you had a great stay. Glad our fabulous concierge team was a big help and we look forward to your next visit...
4 night romance trip Jan 27, 2015
Adri
US
2.0 / 5Fair
"Small rooms with limited space to unpack bags."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel was way over rated. Rooms were tiny. Maids never cleared out used glasses. Towels were small and rough. Not sure why it has 4 star rating. Location was good. Wine reception a big draw but did not justify price.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and sorry to hear we did not perform to expectations and that your visit was not all you had hoped it would be. Your comments will be shared with the team so that we may improve. I do appreciate your feedback and hope all of your future accommodations are comfortable and satisfying....
Other trip Feb 23, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, close to Fisherman's Wharf"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Valet was super move and expedient, front desk staff very courteous and knowledgable. Room was clean and spacious for the city, housekeepers always asking to help or greeting you. We had an amazing stay.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for your wonderful comments. Glad to hear you had an amazing stay in all of your kind words are most appreciated. We look forward to serving you the next time your travels return you to San Francisco and we hope to see you again soon
Other trip Feb 23, 2015
Catherine
US
5.0 / 5Outstanding
"Hotel was centrally located to everything!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Check in and out were easy. The housekeeping staff were friendly and efficient. The hotel was located exactly where we needed it, easy walking distance of several attractions. Couldn't have asked for a better experience.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for the five star review. I'm glad to hear you had a fabulous Tuscan hotel experience and we hope to have the pleasure of serving you again soon.
Other trip Feb 21, 2015
Linda
US
5.0 / 5Outstanding
"Faboulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wouldn't stat any where else I have stayed there for over twenty years
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thank you for staying with us for over 20 years and thank you for the five star review. We're proud to be your home away from home and we appreciate your continued loyalty. We look forward to serving you again and hope to see you soon.
Other trip Feb 19, 2015
debi Red
US
5.0 / 5Outstanding
"Exceptional hotel right at Fisherman's Wharf -"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was really nice. We got lots of help from the concierge. It was nice that our bags were kept, without charge, until time for our flight.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and thank you for the five-star review. Glad to hear you had an exceptional experience and we look forward to your next visit.
Other trip Feb 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Exceptional in every way ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our second time to stay at the Tuscan and it met all expectations again . The location , amenities and the staff are exceptional ! Our beautiful room so comfortable and spacious . Always quiet and relaxing. The special treat of wine and appetizers every evening at 5:00 is wonderful , not only delicious but a perfect time to meet new people each evening , We look forward to our next visit . Have tried three other hotels on the Wharf years past but none compare to the Tuscan .
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Love to hear when we hit a grand slam! Thanks for all the kind words and we'll continue to work very hard to make sure you're always well cared for. Hope to see you again soon...
Other trip Feb 18, 2015
Barbara
US
4.0 / 5Excellent
"Efficient stay in San Francisco."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Used you hotel for an overnight stay to board the Princess Cruise. The hotel was close to the fishermen's wharf' but we feel it is overpriced, especially for the Sunday rate. Location was 90 percent of the choice. We really appreciated the happy hour.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for the kind words as well as your open feedback. Glad to hear you enjoyed our fantastic location and we hope you had a most excellent cruise. Hope to see you again soon...
Other trip Feb 18, 2015
Larry
US
2.0 / 5Fair
"Not the best"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rate is quite expensive. Room amenities are average. No welcome drink or even a free bottled water.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Sorry to hear that your experience was not all that you hoped it would be. We wish you safe travels and happy trails and hope all your future accommodations are comfortable and satisfying...
1 night romance trip Jan 25, 2015
Francis
US
4.0 / 5Excellent
"Met expectations"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice clean comfortable room. centrally located in Fisherman's Wharf. The staff was pleasant and informative about the neighborhood. Easily accessible from all of San Francisco.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for the nice comments. Glad to hear that expectations were met and we look forward to your next visit...
2 night business trip Feb 10, 2015
Scott
US
3.0 / 5Good
"Great location, comfy rooms, and great service"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great location to fisherman wharf, pier 39, cable cars, and lots of restaurants.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your feedback, very much appreciated....
2 night romance trip Feb 6, 2015
korenkoren
US
3.0 / 5Good
"First time at the bay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great area. Walk to most things. Very expensive parking!!! $50 a night! Now that I know how close all these hotels are to one another, I would probably pick one with a more reasonable rate. Room is tight for a family of 4, but not uncomfortable. And if your on the interior court yard, your view is into someone else's window and theirs is into yours! So the windows are shut most of the time making it a little boxy. Overall, the hotel is not a bad choice for the area if your just using it to sleep.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your feedback, very much appreciated. Parking is without question expensive in San Francisco. The Tuscan offers Valet only parking with unlimited in/out privileges. The price for parking is $50.00 plus tax per night for standard sized cars. Some guests find other alternatives at local parking facilities or find street parking as a viable option. We do suggest that parking on the street or at local facilities which do not offer in/out privileges may have some drawbacks and involves some risk. Of course, the ease, convenience and personalized attention of using our valet parking service are well worth the expense for many of our guests. In fact, our prices are very competitive with area hotels who provide valet service parking. I actually suggest not even bringing a car to SF unless absolutely necessary as our public transportation system is awesome.
2 night family trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Charming Character & Perfect Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a very good 2 night stay in February 2015. Weather was not our friend but that didn't matter as there were lots of things to do within walking distance. Around the hotel the pavements were flat so waking was easy. The hotel staff were very helpful and checking in was a breeze, which was great as our flight had been delayed and we were very tired when we arrived. Spent the driest day of the weekend touring the city with a hop on- hop off bus tour in the morning, followed by a boat tour in the afternoon. Did a little shopping at Pier 39 and then took the cable car up to Union Square to explore a little more. Found an excellent Irish pub and Indian Restaurant within a ten min walk from the hotel. The de Young Art Museum was a great place to go to get out of the rain. We will be back.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Always appreciate when we're called charming. Thanks for the kind comments and we'll look forward to your next visit to SF!
Other trip Feb 11, 2015
Helen
US
5.0 / 5Outstanding
"Great location on Fisherman's wharf."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean hotel with friendly staff. Would stay here again defintly.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review and for the kind words, glad to hear you had a great Tuscan Hotel experience and we hope to see you again soon...
Other trip Feb 10, 2015
Zags
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very convenient location! 2 blocks from favorite restaurant Boudin's
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review, much appreciated and we hope to see you again soon...
Other trip Feb 10, 2015
J
US
5.0 / 5Outstanding
"Really a nice place."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is right in the middle of everything That's going on. Walking distance to the oldest Italian restaurant in the USA (a hidden locals gem). The people at this hotel are fabulous. Helpful and friendly. Cocktail hour for everyone in the lobby nightly was a treat. Great Atmosphere in both the hotel and the restraunt/bar. Safe area To walk around & no matter what people are saying about the area being noisey, this hotel isn't at all. It's perfect. I was surprised it didn't cost more. I'll stay here every time I visit. FYI- I'm fussy. It really is great.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review and the wonderful comments. We hope to be your new home away from home and we'll look forward to your next visit....
Other trip Feb 10, 2015
Christina
US
4.0 / 5Excellent
"On the Wharf"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great stay. My only negative was the availability of hot water early in the morning. I am an early riser and wanted to take a shower at 4:30 am. To my surprise there was no hot water. At 6:00 am there was no problem. This happened twice during my stay
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Glad you had a great stay, sorry about the hot water (twice). Hope to see you again soon....
3 night business trip Feb 1, 2015
Paul
US
5.0 / 5Outstanding
"Great hotel with a very helpful staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The daily wine hour was a great perk! I would stay here again.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review and for the kind words, Hope to see you again soon...(Wine hour is my favorite 60 minutes of the day)
Other trip Feb 8, 2015
Matt
US
4.0 / 5Excellent
"Convenient location in the Fisherman's Wharf area."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was in town for a conference at the Hyatt Regency Embarcadero. The conference hotel was full, as were the "overflow" hotels, so I opted to book this hotel. It was clean, quiet and nicely updated. They hosted a great complimentary wine social daily in the lobby. They also have a town car service to the financial district in the morning which was very convenient for me. There is not a fitness center at the hotel but they have passes for the 24 hour fitness center across the street that is far better than a hotel gym. There is a nice restaurant on site as well. All in all the hotel worked out very well and was an easy commute to my conference using the town car service and the nearby public transportation.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Glad to hear that we were able to serve you well during your conference. We appreciate the kind words and hope to see you again soon....
Other trip Feb 7, 2015
V
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, very convenient. Our room was very clean and comfortable.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your thoughts, most appreciated...
1 night trip with friends Jan 31, 2015
Kylee
US
4.0 / 5Excellent
"Great Family Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a clean mid-level hotel that caters to tourists and families. We were offered free wine in the lobby at check-in and free coffee/tea in the morning. We did not try the restaurant or room service. Valet parking with in/out privilages is $50 per day, which is typical for the neighborhood. Walking distance to the catherdral and Little Italy. Our room was clean and odor free, mattresses were firm, and everything worked. No complaints!
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Glad to hear that you and the family enjoyed your Tuscan Hotel experience. We look forward to your next visit...
1 night family trip Jan 31, 2015
Sam
US
3.0 / 5Good
"shock"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Greet location but was schocked when we found out that it was valet parking at 50 dollars a night. No where did it state that online.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your feedback, very much appreciated. Parking is without question expensive in San Francisco. The Tuscan offers Valet only parking with unlimited in/out privileges. The price for parking is $50.00 plus tax per night for standard sized cars. Some guests find other alternatives at local parking facilities or find street parking as a viable option. We do suggest that parking on the street or at local facilities which do not offer in/out privileges may have some drawbacks and involves some risk. Of course, the ease, convenience and personalized attention of using our valet parking service are well worth the expense for many of our guests. In fact, our prices are very competitive with area hotels who provide valet service parking. I actually suggest not even bringing a car to SF unless absolutely necessary as our public transportation system is awesome.
1 night family trip Jan 28, 2015
James
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I'm not the type who will "hang out" at a hotel. I usually check in, go do my thing in the city and come back just to sleep. This place however offers a complimentary wine hour from 5pm to 6pm. I found myself drinking wine and talking to other tourists in the hotel. The staff was very professional and courteous. Made for a great/different experience.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanksfor staying with us and for the 5 star review.Very pleased that you had a great Tuscan Hotel experience and that you found time to hang out with us! We look forward to your next visit....
Other trip Feb 5, 2015
Zeke
US
3.0 / 5Good
"40th Anniversary"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Honeymoon trip to SF and Napa Valley. Loved the location because we were able to walk from and to Fishermans Wharf and take the cable car to Union square, chinatown etc...
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Happy 40th anniversary and thanks for staying with us. Hope you had a great celebration...
2 night romance trip Jan 29, 2015
sandraL
US
4.0 / 5Excellent
"Nice hotel in great location. Small Rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel. Rooms are very small.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your thoughts, most appreciated...
1 night business trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel for a next day early Alcatraz tour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
All the staff were very friendly and eager to assist. The hotel was modern and clean. Great location near the popular piers.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to share your kind comments, most appreciated...
1 night family trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Good times"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Pros: free coffee 6am- 10am Free wine 5pm-6pm Close good food Everyone was super nice. The service alone was great Cons: 50$ a night parking( but it was in and outs) Room was smaller then I expected Was very loud at night time Trash can was dirty and towels weren't clean. ( very minor but it speaks volumes) Over all I would stay again
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for the kind words as well as the feedback for improvement. I've shared your observations with the team and hopefully we can inprove our level of service. Hope to see you again soon!
2 night family trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Great Service, Mildewy Bathroom"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Service at this hotel was excellent. Everyone was so nice. They have a wine hour from 5 to 6 PM in the lobby which was a lot of fun. The only thing wrong with the place was the bathroom smelled like mildew and had a wet towel left in it. They were very nice about it, and sent us a bottle of wine as an apology. They also came and tried to spray the bathroom, but the mildew smell never really left. There was some wooden seat in the shower, which it might have been coming from, I'm not sure.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for the kind words as well as your open feedback. I've shared your comments with my housekeeping manager as we expect all of our rooms to be "Ultra Clean". We hope to have the opportunity to serve you again soon...
1 night romance trip Jan 31, 2015
George
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Comfy beds and linens. If you're an earlier riser then it's a quiet location. Street noise starts up around 6:00am.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Glad to hear you had a great stay! Thanks for the kind comments and we hope to see you again soon....
Other trip Feb 3, 2015
Beach Seekers
US
4.0 / 5Excellent
"Great location !!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Rooms are a little small but your never in them. Would definitely stay there again
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the kind comments. Glad to hear you enjoyed our amazing location. We look forward to seeing you again soon....
Other trip Feb 2, 2015
laura
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the location! Very nice hotel, everything was well done and the staff was very kind. The only exception was the breakfast, way too expensive so we didn't eat there the second day.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for the 5 Star review, much appreciated and we hope to see you again soon...
2 night trip with friends Jan 28, 2015
Joan
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great surprise near wharf and Ferry Building. Noe staff and enjoyed the fruit water and coffe am and wine pm. Helpful with eating options. Room small but comfortable. Great shower pressure and comfy bed: an extra blanket in the room would have been appreciated. We will be returning! Enjoyed it.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Love to hear when we're a great surprise (in a good way). Appreciate the very kind words and we hope to see you again soon...
Other trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"nice hotel close to Fishermans wharf"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We wanted to do a precruise stay in San Francisco.. near attractions, safe and clean.We were very pleased and alittle surprised at how nice the hotel was.It had a very nice atmosphere and décor.Great location.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star reviview. I'm always happy when we surprise people (in a good way). Hope to see you again soon...
Other trip Jan 30, 2015
mike
US
4.0 / 5Excellent
"Good location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Unfortunately, for the $57 parking fee I paid, you could at least find a valet that won't stall our car! Lol On a serious note, the hotel was very nice, it was in a good safe location, and was fairly priced for being that close to the warf and pier 39! We had some homeless visitors outside our window that awoke us at 4 a.m., but luckily we were just visiting for leisure and found them quite entertaining. It might have been a problem for someone visiting for business but maybe it was just our luck running into that problem! I would definitely recommend this place for anyone that wants to be within walking distance from all the shops fisherman's warf has to offer!
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for taking the time to comment, sorry if we stalled your car! We hope to see you again soon...
1 night romance trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"The hotel has an excelente ubicación ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excelente the hotel staff is very kind . The atención is excelent
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review, most appreciated!
Other trip Jan 26, 2015
claudia
US
5.0 / 5Outstanding
"Splendid stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for 3 nights it was in the perfect location. Just a short walk to fishermans Wharf. The room was spacious and spotlessly clean. The staff at reception were really helpful with local information and gave us a really good welcome on arrival. What we like also was the free wine tasting every evening between 5 and 6. It gave us a chance to meet others informally and chat about and discover other places to visit. A hotel we would highly recommend.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for staying with us and for the very kind words. We appreciate the 5 Star review and hope to see you again soon....
3 night romance trip Jan 19, 2015
Michael
US
4.0 / 5Excellent
"Great for touristy 3-day getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Tuscan hotel is 2 blocks from Fisherman's Wharf, right in the middle of a lot of touristy stuff. Easy access to public transportation (bus, streetcar, cable cars). Easy to walk to a lot of cool places, really easy to get around if you rent a bike for a day or 2. Daily wine hour is a nice way to kick off the evenings. Staff was nice and friendly.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Glad to hear you had a great 3 day getaway. We look forward to serving you again soon...
3 night romance trip Jan 17, 2015
Darek
US
3.0 / 5Good
"Good but bathroom area was annoying"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was great but the bathroom was a little tight. If someone was by the sink they had to move out of the way of someone needed to get in or out of the shower room. Also there was only one light switch so if someone needed to use the restroom in the middle of the night the light by the sink would also turn on.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Thanks for the kind words as well as for the feedback. I'd like to meet the designer of the building as the lighting configuration in a few of our rooms is quite fascinating. We look forward to seeing you again soon....
4 night romance trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay! Helpful staff, Free tasty coffee in the morning.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Glad to hear you had a great stay, thanks for the 5 Star review!
Other trip Jan 22, 2015
Roger
US
4.0 / 5Excellent
"Good hotel, but great service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
For the price and location this hotel is great. It is a 5 minutes to walk to Fisherman's Wharf and not much longer to see most of the pier-side attractions. However be aware the rooms are small and outdated. There was little separation between the bathroom/sink and bedroom and there was limited light switches. But our concierge was outstanding, as he made it not only possible for us to get Alcatraz tickets but also made our booking a Napa wine trip a whole lot easier! So in summary just a good hotel but great service.
Genuine Hotels.com guest review
Response by Best Western Plus The Tuscan
Appreciate you staying with us and for taking the time to share your feedback. We're glad you had a great SF experience and we hope to be able to serve you again when you return to fisherman's wharf....
3 night romance trip Jan 16, 2015
Jaime
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Will stay there again. Great location. Loved the pull through drive at door. Friendly staff and quiet, cozy room. Bed was very comfortable, and I had no worries with my bad back condition. Next to Safeway, Cost Plus, and Ross. Great restaurant next door.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the great comments. We hope to see you again soon....
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It's a great location to Fisherman's wharf. The rooms are spacious. Wine reception hour is fabulous!! It's nice to have a trader joe's, safeway, and starbucks right next to hotel.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Thanks for the 5 Star review, we're glad you had a most excellent experience and we look forward to your next visit...
Other trip Jan 20, 2015
Tmall
US
4.0 / 5Excellent
"Very nice hotel by Best Western"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My party of 7 was very hesitant when I told them we were staying at a Best Western. They literally looked at me like I had a third eye. We all were very surprised and satisfied by the accommodations and the staff. Modern and comfortable decor and bedding. The staff was great and friendly. Perfect location to stay near Fisherman's Wharf.
Genuine Expedia guest review
Response by Best Western Plus The Tuscan
Glad to hear that your party of 7 had a great Tuscan Hotel experience. Thanks for the kind comments!
Other trip Jan 19, 2015
amber
US
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