As fancy as site appears. Beautiful ambience. Great location in relation to French Quarter. Hefty valet fee of $40/night. Almost too elite for my tastes. Was a stopover for two nights for my daughter and I en route to Disneyworld. Probably ideal romantic venue.Genuine Hotels.com guest review
"Always a great place to stay"
Perhaps it was the time of year ( December 22), but check-in and check out were at least 30 minutes. We love the polo lounge and live music. great wine at the bar. We love this place.Genuine Expedia guest review
"Close to everything"
This was a short trip for our anniversary and before the holiday. The hotel is beautiful and the staff was great. We will stay at Windsor Court the next time we are in New Orleans.Genuine Hotels.com guest review
"Best of the Best"
It's a five star hotel for more than one reason. If you have a choice don't stay anywhere but at the Windsor Court while in New Orleans.Genuine Hotels.com guest review
"Close to must see sights"
GreatGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
Have stayed at the Windsor Court in the past and never been disappointed. We had great service and great accomodations. Located near the quarter but well enough away to avoid the noise. Would stay again.Genuine Hotels.com guest review
OUTSTANDING!Genuine Hotels.com guest review
Great customer service, great hotel. The staff did a wonderful job.Genuine Hotels.com guest review
"Great hotel for a New Orleans getaway."
We spent 5 nights at the hotel. It was lovely and close enough to the French Quarter for our taste. We had reserved a regular guest room but upon checking in were upgraded to a huge beautiful suite at no additional cost. The staff were courteous, friendly and helpful. We would definitely stay there again.Genuine Expedia guest review
Excellent except for house cleaning which was extremely poorGenuine Hotels.com guest review
"Awesome hotel in the heart of NOLA!!"
This was a great place to stay! The staff was very helpful and attentive. They set your table when you order room service. I was asked if I wanted an upgrade at no extra cost when I was checking in and wound up in a wonderful suite...It is located walking distance from Canal Street and some good restaurants as well as from the Mall on Canal and yet […] not right on the strip. I highly recommend this hotel and will stay there again whether in NOLA for business or pleasure. Read moreGenuine Expedia guest review
Excellent accommodations just 2 days after a hurricane went through the area! Our room had a wet spot near the window, and the hotel staff promptly upgraded us to a suite!! We will definitely go back and stay at this gorgeous hotel.Genuine Hotels.com guest review
Best hotel in the world!Genuine Hotels.com guest review
"Perfect location for all our needs"
Lovely experience......we will definitely stay again.Genuine Hotels.com guest review
"Nice hotel but with some problems"
The hotel was very nice and the staff were very accommodating. I was a little taken back when we got to our room and all the drawers were open and there was a dirty coffee cup near the coffee maker and there were no coffee stirrers. We also had to constantly remind them to make up the room. I would have expected superb service from this hotel so I was […] a little disappointed. I did like the location of the hotel. Read moreGenuine Expedia guest review
"just to relax in style"
Fantastic. Best hotel staff on earth. Extremely helpful and courteous.Genuine Hotels.com guest review
It is a Beautiful Hotel, with accomodating staff. It rained quite a bit, and we were comfortable staying inside. We enjoyed our stay..Genuine Expedia guest review
Amazing hotel, service, everything was exceptional. I will be back!Genuine Expedia guest review
"Skip the Concierge Level - Not worth it"
We were on the concierge floor, and they have really cut back on the special amenities. Food was cold and very sparse, and they bar was only open after 5. In the past there was hot food and wine / drinks all day. It is no longer worth the extra for the concierge level, but other than that, the hotel is great. The rooms are large and the linens out of […] this world. Read moreGenuine Hotels.com guest review
"The New Orleans Windsor experience"
The stay overall at the Windsor was great. some lobby furnishings may need to be replaced and the lobby bar lounge staff was noticeably unfriendly. All other service areas including the front desk,Housekeeping, concierge and belleman truly put forth a caring attitude to our party and to others as well. On a personal note our party all agreed that the […] pillows were on the firm and too full side of comfort. For a hotel of this caliber the beds should reflect more comfort and softness. Read moreGenuine Hotels.com guest review
This is the hotel of choice. Extremely nice suite to spread out and enjoy.Genuine Hotels.com guest review
Beautiful hotel. Definitely will be back! We brought our dog, and housekeeping refused to clean our room because they were afraid of our precious dog. I believe if you allow dogs, either have this issue addressed at check-in or clean the room regardless if a dog is in the room. That was our ONLY upset. Other than that..all was terrific!Genuine Hotels.com guest review
SMALL ROOM GREAT SERVICE. OVER PRICEDGenuine Hotels.com guest review
Hotel is beautiful, rooms are nicely appointed. Bed was very comfortable. Would definately stay there again.Genuine Expedia guest review
"Luxury once again in no"
This hotel has. Finally made a comebackGenuine Hotels.com guest review
Saturday morning n the hotel restaurant. $5.50 X's two for coffee, $5.75 for one smallish sliced banna for cereal. Cereal extra. $4.75 for an order of raisen toast (2 slices) breakfast for two $50.00 plus a $10.00 tip. Hotel and room great, no one likes to be ripped off though!Genuine Expedia guest review
"5 star and walking distance to everything"
Our stay was wonderful , the hotel was defiantly 5 stars, Valet x24 hrs was only $35,, the room was delux suite /2queens beds with separate room with sofa we slep 5 people very comfortably, and such a big spacious room with all the amenities you can expect in a 5 star hotel, the check in was easy what I wasn't told at check out is that they will bill […] you $200 and then credit your credit card for any unused amounts , other than that it was very easy to walk to the Riverwalk, Harrahs casino, Aquarium, and French market and Bourbon St. I would stay at this hotel and Read moreGenuine Hotels.com guest review
"Close to French Quarter and some great Restaurants"
Excellent! Fun! The most spacious rooms! Multiple sinks! Live music in the lobby at all times! Getting your car, getting your luggage, working with the Concierge was always pleasant. Clean, close to the Mall, the French Quarter and some great restaurants.Genuine Hotels.com guest review
"Perfect for a romantic getaway!"
It was probably the nicest hotel in which I have every stayed. The staff was extremely courteous and prompt to respond to all requests. The hotel was beautiful, clean, and well-appointed. Our deluxe room was practically a mini-suite, and it was quite luxurious! The live music in the lobby throughout the day and evening was very festive. The gym and […] pool facilities were also top-notch. Plus, this hotel was very conveniently located two blocks from the French Quarter, so we were able to walk to most of our destinations that weekend. I'll definitely go back to this hotel! Read moreGenuine Hotels.com guest review
"Great for anniversary"
Not much to say except, great staff, beautiful hotel, great location and great roomGenuine Expedia guest review
"Elegance at its best"
I have stayed here serveral times, even shortly after Katrina when the hotel was still being repaired. Every time the rooms, the service, the food and the bar have been outstanding. Helpful hint. If you can, request a room facing the pool.Genuine Hotels.com guest review
"close to sights"
I have stayed at the hotels many times before. Its a lovely place and service continues to be great. I am pleased that the rooms have been updated with new furnishings.Genuine Hotels.com guest review
"A GREAT NEW ORLEANS EXPERIENCE MADE EASY!"
My overall experience was very satisfactory. The hotel was close to all the action in the French Quarter, but still calm and quiet. It is also close to the streetcar, thus we could ride it to the Garden District and to Tulane, and get easily to the Zoo, which was a nice treat. The room was very comfy and the staff was very pleasant and friendly, and […] accomodated us when we requested help. The pool and the fitness center were a big plus on a hot and humid day, especially with children. I think that the price and the quality of accomodation and service were a great deal for a city like New Orleans. I also liked the decor, which is very New Orleansy, yet up-to-date. I would recommend the hotel to everyone. Read moreGenuine Expedia guest review
it was great the people that work for the hotel was more than kind to us. price is a little high but you bet what you pay for and we did. Love it.Genuine Hotels.com guest review
Checking is was slow...our room wasn't ready for over an hour. We had to change in our friends room,because only room was ready.We had dinner reservation at 6, we arrived at 4;15. But they did buy us a drink in the bar.Genuine Hotels.com guest review
The hotel was overbooked and didn't not have a room for us. When we checked in, they asked me for the credit card, and then informed us that the room was not ready. After checking back with the front desk in 3 hours, they told us the room was not ready. Not until I overheard any guest asking the manager if the hotel was overbooked, that I realized that […] we did not have a room for the night we checked. After pressing them for an answer, they offiered to put us at an airport hotel which we refused. I told them that when we came back from dinner I expect them to find us a room in a hotel in the same category as Windsor Court. But instead they put us up in a bed and breakfast in a terrible neighborhood. The next morning we went back to the hotel, and they guaranteed that a room would be available. They called us at around 11:00 am. and when we went back they upgraded us to the the club house floor. We chose this hotel after reading the review, and was very disappointed when they were not upfront when we checked in so that we might have more time to find another accommodation. We were there to celebrate our 38th anniversary and it sure spoiled everything. Although the managers tried their best to make us happy, but it still leave a very bad impression about this hotel. Read moreGenuine Expedia guest review
"Windsor Court - New Orleans"
due to recent renovations, prices have gone up but it's always been a perfect place to stay. Great location, excellent service and food, the staff is always gracious and helpful. And friendly.Highly recommend if price is not a factor.Genuine Hotels.com guest review
"Best Hotel in New Orleans"
Beautiful hotel - would highly recommend in every way! 5 Stars in our book - without a doubt.Genuine Expedia guest review
"I want to stay here again!"
We were visitors to New Orleans on the occasion of our daughter's wedding. We wanted some place special to stay and we certainly found it at the Windsor Court. We couldn't have been hosted more graciously. The rooms were beautifully furnished and the bed was so comfortable. The staff was professional and friendly. They promptly responded to whatever […] request we had. We loved the elegant bar area where we went each night for a night cap. The breakfast experience at the Grill was a wonderful way to start the day. After we checked out I went to the Gift Shop to find a remembrance of our wonderful stay in New Orleans. I found the Windsor Court Hotel Christmas ornament that illustrated the vase of long stemmed roses you encounter when entering the lobby. Our stay at the Windsor Court was the best! I look forward to a return visit. Also the location is perfect. It is a short walking distance to the French Quarter and is across the street from Harrah's Casino. Read moreGenuine Expedia guest review
"Windsor Court NOLA"
Excellent ServiceGenuine Hotels.com guest review
"Sophisticated with Southern Charm"
Initially I was given a room directly above the entrance and the pool area, which was being renovated. The noise from the renovation work was very annoying. After a complaint was made, i was given a room opposite the side where the work was being done, and was upgraded to a suite. This was done promptly and efficiently.Genuine Expedia guest review
"Deluxe New Orleans Hotel!"
Fabulous 5 Star Hotel with excellent staff and wonderful suites with luxurious bedding. Highly recommend.Genuine Expedia guest review
"Fabulous Location/Eat Elsewhere"
The location is wonderful, the ambience is incredible, the service impeccable, but eat out! While I loved the suite, the service and the overall genre of the Windsor I was very dissatisfied with the restaurant, but no matter it is New Orleans! I highly recommend the Hotel for everything else, and there are fabulous restaurants all around (just don't […] get lazy and order room service you will be disappointed ) plus Harrah's is walking distance too! It is a great spot to be in while in the BIG EASY! Read moreGenuine Hotels.com guest review
Beautiful hotel with exceptional service! I'd happily stay at the Windsor Court again!Genuine Expedia guest review
was just perfect from check ion to check out, really enjoyed the staff and the elegant ambienceGenuine Expedia guest review
"Windsor Court nice but not what it used to be"
This hotel used to be a premier property with outstanding service that all added up to make the price well worth it. Now the facilities are badly in need of refreshing and the service all too frequently leaves something to be desired. The workout room is essentially useless with nearly every machine broken. (They're renovating some floors apparently […] but construction started at 8:00 in the morning so that was not what you want on vacation either.)The concierges frequently seemed put out and their advice was out of their predetermined script...it was if they didn't listen or care about what your preferences were. All in all our stay was okay but nothing to get excited about and, when you stay at a supposedly high end hotel, you want to be wowed. Read moreGenuine Hotels.com guest review
This was the 2nd time that I chose to visit this hotel. I returned because I was told that renovations were being made. The shower had no hot water unless someone else flushed the toilet. The hairdryer and in room coffeee maker did not work. No TV in the bedroom but exposed cables. I won't be back a 3rd time.Genuine Hotels.com guest review
Response by Windsor Court Hotel Thank you for staying with us on your most recent visit to New Orleans. At Windsor Court we strive to create a memorable and special experience for each and every guest. I was troubled to read about the service inconsistencies during your most recent stay. You have my most sincere apologies and I have taken the steps to see that it doesn't happen again. Please know that we are addressing the shortcomings of the rooms during our renovation process. We hope that you will reconsider and make the Windsor Court your hotel of choice whenever your plans bring you to New Orleans.
"Windsor Court- favorite place to stay in NOLA"
The service is always impeccable, no wait to check in, for valet, or anything else you need. Quiet, efficient service, in one of the most convenient locations in the city.Genuine Hotels.com guest review
"Stuck in the '80's"
I cannot express how disappointed we were with this hotel. I had heard such wonderful things about the Windsor Court, but my experience there left much to be desired. This property is in serious need of renovation and does not warrant the rate they charge. The decor is stuck in the 80's. I think the only thing that has been updated since then is the […] coffee maker. I do have to say that it was very clean, and the valet service was great. Unless this hotel undergoes major renovations, we will not stay there again. There are too many other fine hotels in New Orleans to waste more money here. Read moreGenuine Hotels.com guest review
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