All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
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717 Orleans St., New Orleans, LA, 70116, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 1,779 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Bourbon orleans"
Neat place clean with excellent service. I would come back
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Lee, Thank you for your loyalty! We appreciate your kind words and we hope to see you again soon.
3 night family trip May 26, 2015
Lee
US
3.0 / 5Good
"Nice stay ruin by cigarette smoke"
Great location and nice staff. Unfortunately, the hotel states it is a non smoking facility but does not enforce this around the pool area, which makes this area unusable if you are offended by cigarette smoke. Because our room looked out on the courtyard it also smelled like cigarettes. Other than this it is a very nice facility but I would not return
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Daniel, Since New Orleans is now a smoke-free city, we no longer allow smoking in our pool area. We do apologize for any inconvenience this caused you, but assure you that it will not happen again. We do hope you will reconsider, as we'd love to serve you again on your return trip to New Orleans.
2 night business trip May 27, 2015
Daniel
US
4.0 / 5Excellent
"Gorgeous but noisy"
We stayed in a loft room. Love the room but, the partying on Bourbon Street didn't stop until after 4 am. It was really loud! Worth it for a one time experience only.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Julie, We understand that Bourbon Street noise can become elevated during peak times, and our interior rooms are much quieter. Thank you for your feedback and we hope to see you again.
1 night family trip May 23, 2015
Julie
US
4.0 / 5Excellent
"Perfect location and fantastic staff!"
If you're looking for a large room---look elsewhere. If you want a caring staff, great service, fair price, clean room, wonderful location--this is the place.
Genuine Expedia guest review
Other trip May 29, 2015
Megan
US
4.0 / 5Excellent
"Weekend fun with wifey!!"
Best hotel in Nawlins we have ever stayed at !
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
We are glad you had a great stay with us! We'll see you next time!
1 night trip May 24, 2015
kenneth
US
5.0 / 5Outstanding
"great stay at Bourbon Orleans."
Excellent hotel because of the location. Staff was friendly.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi michael, Thanks for the review!
3 night trip with friends May 23, 2015
michael
US
5.0 / 5Outstanding
The hotel was in a perfect place especially if you didn't rent a car. Staff was nice. The only downfall I saw was lack of mini fridge or microwave in our room.
Genuine Expedia guest review
Other trip May 27, 2015
A Traveler
US
5.0 / 5Outstanding
"It was a great birthday weekend !!!"
It was a great room and the balcony was amazing right off bourbon! I will be staying here again
Genuine Expedia guest review
Other trip May 27, 2015
danielle
US
4.0 / 5Excellent
"Nice hotel in a GREAT location!"
As with most hotels in NOLA, this one is all about location, location, location. Steps away from Jackson Square and Bourbon Street, but tucked away on a side street that gets little traffic. The hotel is clean and upscale without being stuffy. The pool area is well kept and very relaxing. The staff is friendly and helpful without being over-bearing. Be sure to stop in at the Bourbon O for a pre-dinner cocktail - they were great! Our only complaint was that the room was so small that it was hard to move around, especially in the night. We did have a maintenance issue with the toilet, but the front desk responded very quickly. Pro tip: guests near the end of the corridor are permitted to use the service elevator - will save you a ton of time.
Genuine Expedia guest review
Other trip May 27, 2015
Melinda
US
5.0 / 5Outstanding
"GREAT hotel, GREAT location"
This was a perfect stay for my recent business trip. This hotel has a very friendly and fun staff, the room was very comfortable, clean and decorated very well and the location was perfect. The room service was superb and served up a very delicious, plentiful, breakfast. I definitely will stay at the Bourbon Orleans hotel again! 5 stars!!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Heather, We are glad you enjoyed your stay with us! We look forward to seeing you again!
2 night business trip May 19, 2015
Heather
US
5.0 / 5Outstanding
"Wonderful hotel with amenities / Centrally located"
We celebrated our anniversary in NOLA. Upon checking into our room the Hotel Staff had a bottle of champagne, glasses and a hand-written note to acknowledge our special day. What an unexpected surprise it was to us. The hotel staff was very polite, courteous, helpful and accommodating. The restaurant food on premise was diverse and wonderful. Hotel location was in midst of French Quarter and convenient to explore the area by foot or to enjoy the Bourbon Street nightlife and culture. Hotel was not too far from French market area, parks or evening Jazz. Highly recommend this hotel.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Suzanne, Thank you for your generous review - we greatly appreciate your feedback! Happy belated anniversary to you! We are glad that you enjoyed your stay with us and we hope to see you again soon!
3 night romance trip May 22, 2015
Suzanne
US
4.0 / 5Excellent
"Courtesy at the Front Desk"
Without even be asked, we received an unexpected call from the front desk shortly after we stepped into our room on the 2nd floor asking us if we wanted to take an available room on the 5th floor so we could be closer to our friends.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Frances, We are glad that our front desk team was able to make your stay more enjoyable. Thank you for your feedback, and we hope to see you again soon.
4 night trip with friends May 20, 2015
Frances
US
5.0 / 5Outstanding
"Beautiful Courtyard."
Nice stay. Great location. Everyone was nice. Great wine bar across the street.
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"French quarter wine and food fest"
Great Hotel in the perfect spot in the quarter. Have stayed at several hotels here and this is the best location. Very quiet interior room was relaxing getaway from the noise.
Genuine Expedia guest review
Other trip May 26, 2015
Ryan
US
3.0 / 5Good
"No great"
The bed was nice and comfortable and the room was inviting. Great location and good staff too. But there was no refrigerator in my room and the shower is nonadjustable and not meant for someone over six feet tall. I had to duck to get my hair wet.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Paul, We are sorry to hear that you had a rough time using our shower, and it is something we have passed along to our manager. Unfortunately, our rooms do not come with refrigerators, and we apologize if you were communicated otherwise. Thank you for your candid feedback, and we hope you'll give us the chance to serve you again soon.
3 night trip with friends May 20, 2015
Paul
US
5.0 / 5Outstanding
"Beautiful place good location"
Just spent a couple days in French quarter the hotel is beautiful ans stately and has so much history. Employees were all kind and helpful. Even got a text message from the mgr when we got into our room checking to make sure everything was ok.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Lori, Thank you for the review! We are glad you had a good time with us.
3 night romance trip May 20, 2015
Lori
US
3.0 / 5Good
"Decent Hotel into the French Quarter"
Pleasant hotel, staff nice but not always efficient in particular the valet parking staff. It would be good for the hotel to add a full restaurant into the hotel.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
The hotel was very nice and in a convenient location to everything in the French Quarter. The staff was helpful and friendly. They were on top of everything we needed. The room was spacious and comfortable. The pool was great. I can't say a single bad thing about our stay. When we return to New Orleans we will absolutely stay here again.
Genuine Expedia guest review
Other trip May 25, 2015
David
US
5.0 / 5Outstanding
"Wow!"
The French Quarter, and a perfect location to be near everything! The best hotel ever, adding so much to our visit to New Orleans. Loved sitting by the pool in the courtyard. Beautiful bedrooms, and the best breakfast, whether the buffet or a la carte. Great consierge, and great bar.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Pat, Sounds like you had a great stay with us! Thank you for the positive words about our hotel, and we hope to see you again soon!
4 night trip with friends May 19, 2015
Pat
US
5.0 / 5Outstanding
"Best value"
The room rate was the best value in the French Quarter. Their breakfast was also reasonable and excellent. I would definitely recommend this hotel.
Genuine Expedia guest review
Other trip May 25, 2015
Lou
US
5.0 / 5Outstanding
Location is he best in New Orleans French Quarter. Hotel service outstanding! Would not stay anywhere else. This was the ultimate NOLA experience and it all started with this hotel.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great staff. Always cheerful and helpful."
Loved this hotel. Great amenities and location. Nice gym. Large rooms.
Genuine Expedia guest review
Other trip May 23, 2015
Larry
US
5.0 / 5Outstanding
"Great hotel in perfect location."
Bourbon Orleans is a very beautiful and elegant hotel. In walking distance of the attractions of the french quarter. The only thing that would have made it better would be a mini fridge in the standard rooms, the restaurants in the quarter dont skimp on portions and a lot went to waste because we couldnt take leftovers back with us :(
Genuine Expedia guest review
Other trip May 22, 2015
Kayla
US
5.0 / 5Outstanding
"Fun in NOLA."
Great location in the Quarter. Can walk to most restaurants. Pool in Hotel was great place to detoxify and relax/
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
We're glad to hear you thoroughly enjoyed our pool! Thanks for the feedback.
3 night family trip May 14, 2015
A Traveler
US
4.0 / 5Excellent
"Classic New Orleans charm"
Cool room, very comfortable bed. Great location, close to everything in the French Quarter. Friendly staff. Only complaint was the room was a little small, but overall stay was great.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Nicole, Thank you for your feedback. We are glad you had a great experience with us!
3 night trip with friends May 14, 2015
Nicole
US
5.0 / 5Outstanding
"Great hotel, perfect location!"
We visit New Orleans often! The location, friendliness of the staff, and overall beautiful Bourbon Orleans was perfect! This was not our first stay there and won't be our last!
Genuine Expedia guest review
Other trip May 21, 2015
jcheuvro
US
5.0 / 5Outstanding
"Great hotel!"
Fantastic!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Thanks for the review, Cindy!
2 night trip with friends May 17, 2015
Cindy
US
5.0 / 5Outstanding
"Excellent hotel!"
Very clean, friendly staff, walking distance to everything in the french quarter, & tours can be arrange while at the hotel with pickup.
Genuine Expedia guest review
Other trip May 21, 2015
Melissa
US
5.0 / 5Outstanding
"Great Location, Great ambience"
Perfect hotel in the heart of it all. Wish I was staying there longer.
Genuine Expedia guest review
Other trip May 20, 2015
Cindy
US
5.0 / 5Outstanding
"Quaint hotel with friendly staff"
The AC didn't seem to work well, but other than that the stay was great. Staff was super helpful and friendly.
Genuine Expedia guest review
Other trip May 20, 2015
Nicci
US
5.0 / 5Outstanding
"The best you can get!"
Gorgeous hotel in the heart of the French Quarter. Close to everything.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Anthony, Thank you for the positive review!
1 night family trip May 17, 2015
Anthony
US
3.0 / 5Good
"It is OK, not great for the price."
Fairly nice property, but the staff seemed to be somewhat confused and did not follow through on little things, like water requested with breakfast never arrived, no offer of water upon leaving, long wait for car (and I tip well). Everyone was very nice, just not real efficient. Also, be careful of the balcony on the back side as there are some very loud bars at the end of the block.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi David, Thank you for your feedback. We do apologize for any misgivings you experienced during your stay with us, and your concerns have been addressed with our staff. One note about our valet service: We park our cars in a secure offsite location, and during peak times there can be a bit of a wait. Due to this, we advise our guests to call down at least 30 minutes before their car is needed to give our valets time. We sincerely apologize if this was not communicated to you, as that is our fault. We appreciate your review and hope to see you again soon.
1 night romance trip May 16, 2015
David
US
2.0 / 5Fair
"very overrated"
Overpriced. Not very clean. Very small. Smell of smoke.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Dennis, We are sorry you did not have a good stay with us, and we appreciate your candid feedback.
1 night romance trip May 15, 2015
Dennis
US
4.0 / 5Excellent
We visited the Bourbon Orleans in mid-May. The hotel was very nice, the quiet room I requested was very quiet, and the all the staff were so gracious and kind. Our room was small, but very functional and pleasingly decorated. The Bourbon O bar had excellent bartenders that were friendly and engaging. The location is excellent - you can walk everywhere in the French Quarter from it. The pool area is small and charming. I would love to stay there again.
Genuine Expedia guest review
Other trip May 18, 2015
Katey
US
5.0 / 5Outstanding
"Great convenient hotel"
We loved that we could just walk out the door to all there is to see and do in the French Quarter. The staff were super helpful with recommendations and directions. Our room, though small, was comfortable. I highly recommend this hotel.
Genuine Expedia guest review
Other trip May 18, 2015
Aiki
US
5.0 / 5Outstanding
"Perfect choice"
What a great boutique hotel right in the heart of the French quarter, but without the noise. Definately we'll be coming back
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Thank you for your positive review. We look forward to welcoming you back and serving you again.
2 night romance trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"mr."
Had great time visiting new Orleans the hotel was right in the center of where wanted to go
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi robert, We are glad you had a great time with us! Thank you for your feedback.
4 night romance trip May 5, 2015
robert
US
3.0 / 5Good
Okay hotel. Great location. Difficulty checking in (room was not ready) which made a long morning/afternoon of traveling even longer.
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are sorry to hear you had a less than stellar stay with us. We have shared your feedback with our team and assure you the situation has been handled. We hope you'll give us the chance to make it up to you on a future visit.
Other trip May 14, 2015
A Traveler
US
4.0 / 5Excellent
"Small Rooms Great!! Location"
The rooms are a little small and dated, the the Location is Great.
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Thank you for your feedback, we appreciate your review!
Other trip May 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved this hotel"
My husband and I stayed at the Bourbon Orleans celebrating my 40th birthday . The hotel is beautiful! ! Perfect location between Royal (artsy street) and Bourbon (party street). The staff was friendly and very helpful! !! Would definitely stay here again! !
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are thrilled you had a great stay with us and we hope to see you again on your return visit! Happy belated birthday!
Other trip May 13, 2015
Laura
US
4.0 / 5Excellent
"Nice Hotel, Not Nice Valet"
The hotel was very comfortable and welcoming. Bathroom was lovely and the shower was a delight. My only problem was with the valet service who asked me to wait when I called down to retrieve my car. He put he phone down but I could hear him interacting with another guest but he ignored my call when he was finished because all I heard was singing and whistling. When I confronted him at the front door he laughed and ignored my concern. Had I been a business person with a meeting I would have been very upset. His reaction to my concern was less than satisfactory.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi marjorie, Thank you for your review. We are sorry to hear that the valet team was less than satisfactory when handling your request. We assure you that we have shared your feedback with them, and we apologize for any inconvenience this may have caused. We do hope to see you again soon.
3 night trip with friends May 4, 2015
marjorie
US
5.0 / 5Outstanding
The hotel was everything I hoped it would be. Elegant, but cozy and comfortable. Loved, loved the bar...great bartenders...Rachel is the best! The pool is beautiful. Location is great right in the middle of everything but go into the hotel and your feel you are in a quiet sanctuary!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are glad you enjoyed everything we have to offer! Bourbon O is a classy way to enjoy jazz and craft cocktails. We will definitely pass your feedback along to Rachel! Thank you for your review and we hope to see you again soon.
Other trip May 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location"
We loved New Orleans and the Bourbon Orleans hotel. Only one criticism: as tourists who did a lot of walking in the French Quarter, our room really needed a comfy chair (two chairs, actually) that we could rest in between treks. The only option in our room was the bed--don't always feel like laying down, or sitting up with our backs against the headboard-- and a desk chair that was comfortable to write at the desk, but not comfortable to rest and put your feet up. The rest of the experience was wonderful....excellent staff, from the doormen to the front desk, to the concierge. Loved it!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Thank you for your review! We are pleased to hear you had a wonderful experience with us, and we have shared your feedback with our team. We assure you that we will take your suggestion for chairs into account. We appreciate your feedback!
Other trip May 12, 2015
Mary
US
5.0 / 5Outstanding
"It was a great place to stay"
The rooms were quiet, even though we were close to Bourbon Street. They kept our room spotless and had jazz music playing in our room when we first arrived. It was a nice way to start. We also enjoyed the singer in the bar so it was handy just to walk to our room. The staff accommodated our every need!!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are pleased to hear you enjoyed your time with us! Thank you for your feedback concerning our housekeeping, staff and bar. We do hope to see you again.
Other trip May 12, 2015
Beth
US
5.0 / 5Outstanding
"Great location in the heart of the French quarter."
Our room opened directly onto the pool situated in a beautiful enclosed courtyard. The room was lovely, the hotel itself was wonderful with its' large lobby and larger- than- life floral arrangements. A delicious brunch is available -- at additional cost- but its worth every penny. Would happily return and look forward to doing so. The location, so closed to Jackson square, cant be beat!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are glad you enjoyed our decor and amenities! Thank you for your feedback about our brunch - we definitely understand how important a good meal is before a day of sight seeing! We hope to see you again on a future trip.
Other trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel. Central location."
The staff was friendly and accommodating. The concierge was very knowledgeable & helpful. There is a history of the hotel being haunted, no sightings for me. We will definitely go back!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Thank you for your review - we appreciate your feedback! We are sorry you didn't experience any spirits, but invite you to look into the Ghost Camp we hold every year - it might interest you!
Other trip May 10, 2015
Lynda
US
5.0 / 5Outstanding
"Great location in the French Quarter..."
Hotel was wonderful...nice to gave a pool after a day of sightseeing!The concierge gave us excellent recommendations for nearby restaurants.
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are glad to hear you enjoyed our saltwater pool and restaurant recommendations. We appreciate your feedback and hope to see you again!
Other trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect French Quarter Accommodations"
The Bourbon Orleans offers spacious, attractive, comfortable accommodations in a quiet location just off Bourbon Street that is within easy walking distance of every French Quarter attraction. Guests are treated with great care and respect by a staff that is absolutely "top notch". Add to this mix a comfortable and quite affordable dining room and bar, and the overall experience becomes "a real winner".
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
This is lovely feedback - thank you for your review! We are glad you experienced our Southern hospitality during your stay with us, and we hope to get the opportunity to serve you again.
Other trip May 9, 2015
John
US
5.0 / 5Outstanding
"Just magnificent!"
Probably the best hotel in New Orleans! It's located right in the middle of it all. Plenty of things to do within walking distance from the hotel. It has all of the old world New Orleans charm with all of the new amenities. I will be staying here again!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Thank you for your wonderful review. We appreciate your feedback!
2 night trip with friends Apr 6, 2015
Willessa
US
5.0 / 5Outstanding
"Love staying here"
Very conveniently located. Luxurious for a great price. Haunted too. Can't go wrong with the bit of history!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
We are glad to hear you had a good stay with us! We hope the friendly spirits weren't too much of a nuisance ;) Make sure you book a tour on your next visit.
Other trip May 8, 2015
A Traveler
US
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