"Nice hotel directly at Bourbon Street"
Great hotel. Concierge, room attendants, and front door staff was good. Restaurant was pricey and better dining options are close by. Hotel elevators are below standard, card readers to get from floor to floor were unnecessary inconvienence and erratic. Dining options and erratic elevators brought the rating down to a 4.Genuine Expedia guest review
"Short stay, great time."
Came to NoLa for my 30th bday and stayed in a room with my husband. Overall the hotel was great: clean room, nice staff. I only wish there was a fridge int the room, but ice was readily available. Perfect location in the French Quarter. Its just far enough from Bourbon street that you don't get too much of street noise, but you're still close to everything. […] Also pretty easy to get to other parts of town. All of the hotel staff were very friendly and helpful. My husband and I are active people and really appreciated that the pool was big and deep enough to do a few laps in. Big ups to the adjoining restaurant/bar- Bourbon O(?) which the hotel gave us comp drink tickets for. Great atmosphere and staff. We were only there for 3 days, but had a great time. Would defiantly recommend this hotel to anyone and consider staying here again. Read moreGenuine Hotels.com guest review
"Great hotel, right by bourbon street!"
Great hotel with excellent service. Really enjoyed the free drink tickets!Genuine Expedia guest review
New Orleans is a great city to come to. Good food, nice people and very entertaining!Genuine Expedia guest review
"French quarter prime location"
The Bourbon Orleans Hotel was the most perfect hotel to slip into after returning to the port from a 7 day cruise. We arrived too early for a room so the staff gladly held our luggage for us until the room was ready. Perfect time to walk around tasting the New Orleans foods and enjoying the French market. When they informed us that our room was ready […] the staff was friendly we did not touch a thing. All of our heavy bags were delivered straight to our room while we enjoyed a complimentary drink each in the famous Bourbon st bar attatched to the hotel. We had a beautiful day on the streets, an outstanding New Orleans meal on Royal St. and 2 hrs of a very talented singer in the Bar to close the evening for us. Nothing in my mind could have been better Read moreGenuine Expedia guest review
"Close Bourbon Street"
Rooms very nice Breakfast Excellent the Bar had a very Annoying Smell like Cloves could not Drink there overall i would go there again.Genuine Expedia guest review
This hotel was located so close to all the exciting activities to enjoy in New Orleans. Could not have asked for a better place to stay. Bring ear plugs if you like to sleep in quiet. Bourbon Street's music does carry but the ear plugs worked perfect! I'm from the country ;-)Genuine Expedia guest review
"Excelent location. Old."
Nice hotel but things look old. The location is great next to Royal and the Cathedral. Maybe too next to Bourbon street, which I definitely did not like, but some people may like that.Genuine Expedia guest review
"Great hotel in the middle of the activity."
Everything was perfect. Food,drinks,and entertainment.Genuine Expedia guest review
"Perfect Location to experience all of New Orleans."
Great place in great location. Upgraded to a balcony room and it was awesome! On bourbon with fun views, but on the edge, so didn't think noise was much of an issue late night/early mornings. Service was nice - bar was great. Plan to be back!Genuine Hotels.com guest review
"Pleasant first class stay!"
Very nice hotel. No complaints.Genuine Hotels.com guest review
"Center of french quarter"
Awesome location near everything in historic hotel in center of french quarterGenuine Expedia guest review
"great location, friendly staff,"
our stay was only for two nights the location of the hotel was perfect staff was helpful and friendly, the O bar inside the hotel was great for a nightcap. Rooms were large and clean.Genuine Hotels.com guest review
We loved it and would definitely stay at the Bourbon Orleans again.Genuine Hotels.com guest review
We stayed three nights and really enjoyed the class of the hotel. The room was spacious, bathroom was beautiful and the bed was very comfortable. Internet was easy and fast to make our stay complete. It was a nice break to get away from chain hotels and visit a hotel with true character. While the dinner was amazing the breakfast was a terrible experience. […] There is a nice French bakery on Royal that is great though! Read moreGenuine Expedia guest review
"Nice hotel walking distance to everywhere"
I loved Bourbon Hotel. The staff was very friendly and happy to help. The location was perfect near to all the points of interest. I totally recommend it.Genuine Expedia guest review
"Great location and comfort"
This hotel is located right in the middle.of the French Quarter. It had the elegance and style of the past, but the comfort and convenience of today. The rooms were a bit small but it was a perfect fit for a get away. No matter where we went, "home" was just a short walk away.Genuine Expedia guest review
"Hotel in the Middle of French Quarter"
We had a 2 night stay before our cruise. The hotel turned out to be far better than we expected. It is well furnished and well maintained. Location is excellent with many restaurants nearby. The concierge was knowledgeable and personal. We have already recommended it to family and friends.Genuine Expedia guest review
I stay here every time I come to New Orleans. It is well price, secure and comfortable. The staff is always excellent.Genuine Hotels.com guest review
Hotel had a lot of charm and the location was perfect for our New Orleans-French Quarter get away. Our only problem was the room was small.Genuine Expedia guest review
Fantastic!! Couldn't have asked for better experience. Exceeded my expectations.Genuine Expedia guest review
"Nice accommodations but thin walls!"
Only contention really was the paper thin walls and door. You definitely heard your neighbors. Very spacious room and bathroom though!Genuine Hotels.com guest review
"Bourban Orleans Hotel"
The hotel staff was friendly, and above all they were always focused on how our stay and trip were going. Everyone there made it their personal goal to make sure our stay was going to be a positive experience. I'd would stay there again. It is centrally located to everything in the French quarter.Genuine Hotels.com guest review
"Classy retreat in the heart of French Quarter"
OK.. it's not a 5 star hotel but it was perfect for our needs, without the 5 star price tag. My daughter and I had a large room with 2 plush beds and plenty of desk space for our work. nice pool. And everyone from the bartender to front desk was genuinely cordial.Genuine Hotels.com guest review
We had a great experience at Bourbon Orleans - the room and staff were perfect. The only issue comes not from the hotel, but the neighborhood and the increasing number of homeless and beggers that we find disconcerting.Genuine Hotels.com guest review
"Excellent location & staff"
A lovely, unpretentious hotel right in the heart of the French Quarter, near Bourbon St and Jackson Square. The staff, from the bellmen, the front desk and the concierge were extremely friendly and helpful; even allowing a slightly later checkout time for our group of four and to store our bags at no charge until we caught an afternoon flight home The […] only drawback was slow, inattentive service at the Sunday brunch buffet. Never got our waters we asked for or coffee refills. One of our friends is a vegetarian and asked for no meat in her omelet. When it arrived it had bacon in it and we had to ask the hostess to get us a new one. Our waitress had mysteriously disappeared. Other than that minor incident, the place is great. Beds were very comfortable and I'm picky due to an old back injury. Rooms are spacious and we were even greeted with a nice bottle of champagne upon arrival. I would stay here again Read moreGenuine Expedia guest review
"great hotel great location"
beAutiful historic hotel in an outstanding location to explore the French QuarterGenuine Expedia guest review
"Charming hotel, great staff"
The room was a bit small by American standards, but the efficiency, friendliness and competence of the staff more than made up for this.Genuine Expedia guest review
"Excellent French quarter experience."
Good first experience. Close to most everything in the French quarter. Walking distance to public transportation and everything else New Orleans.Genuine Expedia guest review
"A bit rundown for the price"
Uncomfortable bed. Terrible shower. It is nicely located.Genuine Expedia guest review
staff was pleasant, friendly all the time, they also remembered who you were, where you were from security company employees also were very helpful and pleasant, I felt safe Everyone went out of their way to help us, I just can't say enough about the staff or the hotel, it was great One issue I had is I'm an early riser and a big coffee drinker in […] the morning. Even though there is coffee in the room, I don't want to wake my family up so I head down to the lobby and read, it would great if coffee was served an hour earlier in the mornings. One of the staff who cleans the lobby went and got me coffee before they had the coffee out. THAT WAS AWESOME Other than that I had no complaints at all. I loved it Read moreGenuine Expedia guest review
Great city-but a little scary to be out at night. Need to be aware of what is going on around you. Be sure to always venture out with someone. Wonderful little shops to explore during the day and great jazz bands in many bars. Had a fabulous brunch at Muriel's on Sunday morning. The food was really good and they had a jazz band playing.Genuine Expedia guest review
"the hub for the French Quarter"
a good way to pass the time...for studying the history of New OrleansGenuine Hotels.com guest review
"Very nice hotel in walking distance to restaurants"
Great staff comfortable beds, bourbon street, French quarter next doorGenuine Expedia guest review
"Quiet Oasis right in the heart of the Quarter"
We had a great stay, The hotel is beautiful and the staff is very friendly and accommodating. Make sure to use to complimentary drink ticket with Steven and Burbon O' Bar. The whole trip was great and being able to come back to a comfortable room gave us the energy to start the fun all over again the next day!Genuine Expedia guest review
"Beautiful hotel and great location"
I cannot say enough good things about this hotel. We were very pleased with our room which offered a balcony overlooking the French Quarter. This upscale hotel offered an attentive staff, full service restaurant, bar, beautiful lobby, valet service, and room service. Our room was clean, beautifully furnished, and quite large!Genuine Hotels.com guest review
"Good location nice facilities"
Enjoyed our stay a bit disappointed over a couple of restaurants suggested to us by the hotelGenuine Expedia guest review
Response by Bourbon Orleans Hotel Hello, Thank you for your review! We are sorry to hear that you didn't like a few restaurants our concierges recommended. The city is full of enticing options, and sometimes they can be hit or miss! We hope to see you again soon!
Five days mid January weather a little cool. Hotel was great centrally located and very comfortable. Food was just what I had hoped for but disappointed in the music. The street entertainment was possibly the highlight.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hello, Thank you for your feedback! We are glad you enjoyed the food we had to offer while you were here! On your next visit, make sure you visit Frenchmen Street - you'll love the diverse music options!
the location is perfect, in the middle of French Quarter. our room was comfy and cleanGenuine Hotels.com guest review
Response by Bourbon Orleans Hotel Hello, Thank you for your feedback! We are glad to learn that you enjoyed your stay with us. We hope to see you again soon!
"in the Heart of the Quarter"
Excellent hotel. Rooms were a bit small, but clean and well designed. Staff was excellent.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hi Dave, Thank you for your review. We appreciate your kind words about our staff and hotel!
"Confortable and perfectly located hotel in NOLA"
Was very impressed with this hotel. It was perfectly located next to Bourbon Street in the Middle of the French Quarter, yet, once inside, everything was quiet and comfy. Very elegant, with confortable rooms. Very friendly staff. Excellent value for the Price paid.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hello, Thank you for your kind words regarding our hotel! We are glad you enjoyed your stay with us, and we hope to have the chance to serve you again!
"Great hotel, great location"
I came for 4 nights to meet a friend and see some of New Orleans together. Neither of us had been before.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hi Emma, We're glad to hear you had a great time with us!
Overall great hotel - service was good and location great for French QuarterGenuine Expedia guest review
Response by Bourbon Orleans Hotel Hi, We are glad you had a positive experience with us! Thank you for your feedback.
"Not cheap but perfect location"
Great locationGenuine Hotels.com guest review
Response by Bourbon Orleans Hotel Hi Mark, Thank you for your comment!
"BEST HOTEL EVER!"
When I return to NOLA, I will stay at no other hotel. Very convenient, very accommodating. Could not do enough for you. Water in room, welcome cocktail, bar was pleasant. Concierge Ron was very pleasant and informative. Loved it here! Close to all attractions.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hi Cindy, We are pleased to hear you had a great stay with us! Thank you for your positive words. Mr. Ron is definitely an asset to our team, and we are glad he positively impacted your stay. We'll see you next time!
Great location for Bourbon Street madness! Had a ballGenuine Expedia guest review
Response by Bourbon Orleans Hotel Hi Chuck, We are glad to hear you had a great time! Come back and see us!
"Great location in French Quarter."
Nice hotel. Excellent staff. Only negative was uncomfortable pillows.Genuine Expedia guest review
Response by Bourbon Orleans Hotel Hi Dave, Thanks for the positive review! Our front desk team is available 24/7 for any questions or concerns...including pillow problems! We hope to see you again soon.
"French quarter stay"
Comfortable and close to attractions. Still far enough away for quiet sleep.Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel Hi Leeoy, Thank you for your feedback. We are glad to hear you had a good rest with us!
"very good stay except getting your car back"
I spent Christmas there. The Hotel has a great location Bourbon St. is right around the corner also close to Jackson Square. A very nicely decorated lobby. The staff was very polite. Lovely bathroom but the room was on the small size. I would come back to this hotel again the next time I'm in New Orleans. My only problem was that when checking out it […] took over 1 hour for the valet to get my car. They tell you when you check in to allow 30 minutes which I did but it took over 1 hour and 15 minutes. Read moreGenuine Hotels.com guest review
Response by Bourbon Orleans Hotel Hi Doreatha, Thank you for spending your Christmas holiday with us! We are glad to hear you enjoyed your stay. Our valet can get backed up during peak times, but they should have alerted you. We have addressed this with our valet team, and we sincerely apologize for any inconvenience this may have caused you! We hope we get the chance to welcome you back to New Orleans soon!
"late getting in room, worth the wait!"
We loved the hotel and location! The day we arrived we had to wait over 2 hours to get in to our room due to a "laundry problem". The manager was gracious but counter staff was rude!the beds are comfortable and we enjoyed having a room overlooking bourbon street. Bar staff was very nice:)Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel Hi Amy, We are sorry to hear that you didn't have a great experience with all of our staff. We assure you that your comments have been addressed with our front desk team. Thank you for your feedback, and we hope to see you again soon!
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