All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
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717 Orleans St.New OrleansLA70116United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 1,903 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Bar and Beverages
    Bar is awesome
  • Pool
    Great pool
  • Wellness Area
    Great wellness & sports facilities
  • Vibe
    Awesome vibe
4.0 / 5Excellent
"Nice centrally located hotel in the French Quarter"
Chose to stay at this hotel to be close to all the sites of the French Quarter in New Orleans. Only stayed one night and wanted to optimize time. Hotel staff was great. Check-in was easy and quick. Valet service was awesome but a bit pricey. Older hotel with great decor. Room was small but king bed was very comfortable. Very convenient to walk around the area which was perfect for our needs. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2015
Chris
US
5.0 / 5Outstanding
"Steps to the French Quarter Action."
Great Hotel in the Heart of the Action. The staff was attentive and friendly.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2015
Jay
US
5.0 / 5Outstanding
"Fantastic a day close to everything."
What a wonderful place to stay close to everything. The hotel staff were exceptional I actually left my phone on top of the car and the valet brought it back to me quickly after they had parked the car. Definitely a must stay..
Genuine Expedia guest review
Other trip Dec 29, 2015
weekly traveler
US
5.0 / 5Outstanding
"the number one place to stay"
I have traveled to New Orleans many times over the past twenty five years and stayed in many of its hotels. A great staff and great accommodations make this one of the best places in the city and its location in the heart of the French Quarter only makes it that much more attractive.
Genuine Hotels.com guest review
3 night romance trip Dec 22, 2015
Sandra
US
4.0 / 5Excellent
"Good stay, I highly recomended"
Did not have my room selection available, I was given a 2 Beds instead of a King, but it was OK.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
We are sorry to hear we did not have the room type you were hoping for. We hope you enjoyed your stay other than that!
3 night romance trip Dec 13, 2015
A Traveler
US
5.0 / 5Outstanding
"New Orleans is EXACTLY as advertised!"
Loved Nee Orleans! Room was great, but it's $36 a day for parking. Great location, but don't plan on a quiet night of sleep. You're in the Quarter adjacent to Bourbon Street, so it doesn't start quieting down until after 2:00 am. All in all a very good place to stay. Doormen and Front Desk personnel were great, and we felt safe there. Not many elevators, so if you get stuck on the wrong side, it's quite a walk from the elevator to your room. Vibe, music, food, art, shopping...all as good as advertised! Would definitely stay here again!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi John! Thank you for your review, we appreciate your feedback. We are pleased to hear you enjoyed your stay with us, and we thank you for your loyalty!
2 night romance trip Dec 12, 2015
John
US
5.0 / 5Outstanding
"To be honest, I didn't spend much time in my room."
There is so much great music just out the door I didn't spend much time there but I really couldn't have asked for a nicer place to stay. If it were any better I wouldn't have been comfortable. Maybe it's just New Orleans, but the staff were courteous, warm, and helpfull without being patronizing. The lobby's nice without being too fancy, the room was perfect, the bed comfortable, the towels clean. What else do you need in a hotel. I have tried to take my wife to a fancy hotel for a romantic getaway many times only to have my hopes badly dashed. This time I went without her with only the hope for a clean room. I will come back again with her. Jazz Fest? Stay here or be sorry
Genuine Expedia guest review
Other trip Dec 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great room & staff"
Great room but was over the bar & band played late.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Thank you for your candid feedback. We have shared your noise concern with our management team, and we appreciate your review!
2 night trip with friends Dec 11, 2015
Not Provided
US
5.0 / 5Outstanding
"French Quarter break"
Great location in the French Quarter. Very convenient for trip with 85 year old mother in law. Easy walk to all activities we wanted to visit.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi William, Thank you for the glowing review! We are pleased you enjoyed your visit with us!
3 night romance trip Dec 6, 2015
William
US
4.0 / 5Excellent
"Good French Quarter Hotel."
Hotel lobby very clean and well maintained, excellent friendly staff. Room was small but comfortable. We did ask the staff to clean up some very dusty walls right opposite the AC which they did immediately. Why are many hotel rooms so dark these days? Some more lamps or light fittings would be helpful. Room overlooked the pool but shutters on the window kept a lot of light out. No curtains so opening the shutters was not an option for the wife. Breakfast buffet was good but plenty of options around at the same price that were better (IMHO) Great location in the middle of the French Quarter, easy walking to many attractions and eateries. Café DuMonde only 5 mins walk away. Would stay there again but maybe get a different room...
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi James, Thank you for your candid feedback, we appreciate your review! We look forward to welcoming you back on a return trip to New Orleans.
3 night business trip Dec 2, 2015
James
US
5.0 / 5Outstanding
"Perfect location.Classy.Clean.Impressed."
I really enjoyed my stay here. The staff was professional and friendly. Honestly, I couldn't ask for anything else in a room. It was classy, very clean and great bed. There was nice music playing on the little radio in the room, which made for a really nice touch to the arrival. The bathroom had really nice toiletries as well. I took them all home ;) The bar downstairs was awesome. It was TRULY my FAVORITE musical experience. I was so impressed. Oh and I was given tickets for a free drink in the bar! This location COULD NOT have been any better. Am I staying here again? If I come back to NOLA, this is where I am staying. My last visit I stayed somewhere to far away and I was disappointed. This was great. Hooray! I was so proud of myself for picking the right hotel!
Genuine Expedia guest review
Other trip Dec 5, 2015
Susie
US
4.0 / 5Excellent
"Nice Hotel."
On the corner of Bourbon and Orleans. Doesnt get any closer. Classic style, attentive staff . Breakfast is pretty good, but, a little pricey. Its on par with everyone else. We spent 5 nights here. Overall, very satisfied and would stay there again. Ron is an excellent concierge. He made arrangements for flowers and champagne 1 week before we arrived.
Genuine Expedia guest review
Other trip Dec 1, 2015
Mike
US
4.0 / 5Excellent
"Great Location"
The Bourbon Orleans is located in the heart of the French Quarter. Right on Bourbon Street with a short walk to Jackson Square and many local attractions.
Genuine Expedia guest review
Other trip Nov 30, 2015
Barb
US
5.0 / 5Outstanding
"Best Hotel we could have found"
We loved being so close to bourbon street. We were surprised at how quiet our room was, even with all of the music and activities going on. Room was comfortable , Clean and love the big shower. Next time I go again I will definitely book this hotel!!!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Karen, Thank you for your loyalty! We appreciate your kind words regarding our hotel and look forward to serving you again.
4 night trip with friends Nov 19, 2015
Karen
US
3.0 / 5Good
"Good"
Great location, breakfast the best we experienced, staff friendly & courteous. Room location was not the best since we booked early, arrived early & got room 636 on the 6th (top) floor. The hall was musty, smelly & our bathroom smelled sort of moldly. My roommate did not care. The housekeeping was very good. I asked for a higher tiolet seat & they did not have any, advised them that the lamp was broken on the base & they did not replace it. We paid top dollar so I was somewhat disappointed overall due to the bathroom ordor, noise from the roof. I really do not think they should rent room 636 & wonder if they put Expedia clients there vs other rooms. I did ask them to check the humming noise & the staff said it was from the a/c running for our room. Also the dead bolt had to be repaired on our door since it did not lock some nights. also there were no dressers & we did receive another luggage rack for our bags.
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Hi Mica, Thank you for your comments regarding our housekeeping and location. We appreciate your candid feedback regarding room 636 and have passed it along to our management team.
Other trip Nov 26, 2015
Mica
US
5.0 / 5Outstanding
"The real New Orleans is here"
Comfortable hotel with many nice extra amenities. I felt pampered.
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Hi Glenn, Thank you for your candid review, we certainly appreciate your feedback! We are sorry to hear about your valet experience! We recognize that the street in front of our hotel can become very congested during peak times, and we do apologize for any inconvenience this may have caused you. We are glad to hear you otherwise enjoyed your time with us!
Other trip Nov 24, 2015
Glenn
US
4.0 / 5Excellent
"nice"
great place. Great location can,t go wrong
Genuine Hotels.com guest review
1 night trip with friends Nov 19, 2015
Alfredo
US
4.0 / 5Excellent
"Convenient location in French Quarter"
Very comfortable hotel in the heart of the French Quarter. Staff was very friendly and helpful, and room was clean.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2015
A Traveler
US
5.0 / 5Outstanding
This hotel was so awesome! It was right off of Bourbon street and was accessible to everything downtown. The staff was so great and the valet was very helpful. I would definitely stay here again
Genuine Hotels.com guest review
1 night romance trip Nov 10, 2015
Rebekah
US
4.0 / 5Excellent
"Nola Trip"
Great location although our rooms weren't ready at the 3pm check in time and it took over an hour to get our car out of valet on departure. Staff was friendly and the concierge set up up with an excellent tour of the city
Genuine Hotels.com guest review
4 night family trip Nov 8, 2015
James
US
5.0 / 5Outstanding
"Fantastic Hotel!!"
Fabulous! The nicest people ever!!
Genuine Hotels.com guest review
2 night family trip Nov 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Wife's birthday"
Nice hotel, stayed there before, always enjoy ourselves. Close to everything.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2015
William
US
4.0 / 5Excellent
"Great location but poor service!"
The hotel was nice but the maid service was terrible. Upon arrival we noticed that the sleeper sofa was not made. We called before noon to ask maid service to make up the bed before nightfall. When we came back to the room the bed was unmade and we had to sleep on the rubber mattress pad. I called the next morning and asked again for maid service. Several hours later we were handed sheets (to make the bed ourselves). It took a complaint to the supervisor to get my bed made. For the almost $500 a night I shouldn't have to make my own bed. Probably wouldn't stay there again.
Genuine Hotels.com guest review
4 night trip with friends Oct 29, 2015
Laurie
US
4.0 / 5Excellent
"Hate to talk badly"
it would have been great except it took 3 phone calls and two days, which was half my trip to get a working coffee machine. The room we had had a view of a roof. Nothing else.
Genuine Expedia guest review
Other trip Nov 9, 2015
dan
US
4.0 / 5Excellent
"Close to Burbon Street but not too close"
This hotel was great and a great value. We loved being close to Burbon Street but not right on it. The only complaint I have is that the Concierge could have been a little more helpful as he acted like it wasn't his job to help us find dining for the evening and since this is an older hotel and the wall's aren't thick it would be nice for the Hotel to place signs that ask guests to be respectful of sleeping guests as twice we had people carrying on full on conversations right outside of our room. As for the Hotel Experience it was great! From the Front desk staff to housekeeping to room service was amazing. The Hotel Bar Staff was great as was the bell staff. In fact the Bellman and Valet gentleman were far more helpful than the concierge. Bottom line is if I find myself back in NOLA or have anyone traveling I will stay here or suggest that they do and avoid the concierge and just talk to the valet or bellman for help.
Genuine Expedia guest review
Other trip Nov 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great French Quarter Hotel"
The room was spacious, the staff was wonderful and friendly and the entertainment in the bar was great jazz.
Genuine Hotels.com guest review
3 night trip with friends Nov 4, 2015
Beverly
US
5.0 / 5Outstanding
"You can't beat Bourbon Street for entertainment"
Suite balcony was directly over Bourbon Street. Oh...the sounds of New Orleans. I love it! Wonderful history, great view of the goings on in the French Quarter. If you didn't feel like walking Bar to Bar...the Balcony offered all the views and comfort necessary. I'd recommend bringing your own balcony chairs. It's pricey...but reasonable for the location and accommodation...Mondays and Tuesdays are crowded enough for me.
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Curtis, Thank you for your feedback, we appreciate your review! We are pleased to hear you enjoyed your stay with us. People watching in NOLA is definitely a fun way to relax! We look forward to having the opportunity to serve you again.
2 night romance trip Nov 2, 2015
Curtis
US
2.0 / 5Fair
"Historic, but car travelers beware!"
My initial impression of this hotel was it was very historic and conveniently located in the French Quarter. I was disappointed in the fact that I had to check my vehicle with the valet and he told me it would be parked 10 blocks away (more later). Once I got to the room, we noticed the bathroom was not very clean and I later found a live cockroach. The room had a strange odor to it and I was a little concerned with the older windows on street level, but we were never broken into. After spending a full day in New Orleans, we requested our car and it came and appeared to be okay, but at our next stop we noticed someone opened our trunk and went through our luggage and then we found marks on our locked glovebox that someone tried to opened it. I also noticed my Kindle missing that was under the seat. I have no idea if the valet had done this, but there were no forced entry marks to get into the car or the trunk and they had the keyless remote. I called the hotel and they said that management would call me about this, but they never did. Beware if you drive! I would not recommend this hotel again. Stay at one of the known brands on the edge of the French Quarter instead!
Genuine Expedia guest review
Response by Bourbon Orleans Hotel
Thank you for your candid feedback. We sincerely apologize for any inconvenience the issues you experienced during your stay caused. As a courtesy, our front desk team is available 24/7 to help with situations such as bathroom/pest issues. We have additionally alerted the manager to look into your parking claim. We certainly hope you'll let us make this right on a future stay.
Other trip Nov 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel near everything!"
The hotel was everything we could of hoped. We could walk to everything Jackson Square, Bourbon Street, Cafe du Monde, and many more places. The hotel itself was clean and impressive. It's amazing there's a pool in the courtyard. It feels like a different world from Bourbon street. We couldn't hear anything from the streets either. The bar was also great and that's actually where I got engaged!
Genuine Expedia guest review
Other trip Nov 2, 2015
Alyssa
US
5.0 / 5Outstanding
I loved the location, we walked everywhere, the staff was wonderful. Had a really nice restaurant and bar. would definitely stay there on our next visit.
Genuine Expedia guest review
Other trip Nov 2, 2015
Janet
US
4.0 / 5Excellent
"New Orleans visit"
Hotel is in perfect location located in French Quarter. Room was nice and adequate size for two people. Bathroom faucet leaked on the top of the bathroom counter and no one cleaned room one day. Not sure why but after talking to front desk, they offered to clean then , but it was late and I was checking out next morning so I said no. Would never eat breakfast buffet again as offered little for the cost and not that great. Overall I would definitely stay again and felt it was a great trip.
Genuine Expedia guest review
Other trip Nov 1, 2015
Jo Anne
US
5.0 / 5Outstanding
"Our 25th Anniversary!"
Housekeeping went above and beyond to accomodate my request for a fan. It was much appreciated!
Genuine Hotels.com guest review
Response by Bourbon Orleans Hotel
Hi Charlotte, Happy belated anniversary to you! We are pleased to hear housekeeping made your stay enjoyable, and we look forward to serving you again! Thanks for your review.
5 night romance trip Oct 25, 2015
Charlotte
US
4.0 / 5Excellent
"NICE OLD HOTEL"
First and foremost, the staff, great service and attitude, Kristy went out of her way to locate for me a restaurant, wonderful employees. Hotel is old but nice, room is ok, shades were broke, the shower is very small, you might have to take a shower side ways. Good location and safe.
Genuine Expedia guest review
Other trip Oct 30, 2015
CF
US
5.0 / 5Outstanding
"lots of ambiance"
Great hotel. If your room faces a street, it will be noisy. All night long. Cleanliness was generally very good except for a weird black crumpled up object possibly an undergarment that looked like it had been there a long time. Yuck. But hey, it's New Orleans French Quarter. Enjoy the ambiance .
Genuine Hotels.com guest review
1 night romance trip Oct 21, 2015
A Traveler
US
4.0 / 5Excellent
"Historic Hotel perfectly located"
This is about the perfect location. Everyone on the staff seemed to really go out of there way for any whim and were super responsive. I almost didn't get the phone put down until a cork screw showed up at the door. The hotel has a great bar and restaurant. Super, super nice crew they have there. Knowing what I know now I would not have rented a car as parking is super expensive in the French Quarter. This hotel was very quiet I don't recommend getting any accommodation on Bourbon Street. So this location was central to Jackson Square, Bourbon Street and close by when we were finally exhausted from traipsing about the city.
Genuine Expedia guest review
Other trip Oct 18, 2015
Timo
US
2.0 / 5Fair
"The staff move guests to accommodate the noise!"
My wife and I and spent last Sun, Mon & Tues there w two friends. The first night we spent in a room right next door to a wedding party...agh, no sleep that night. They moved us the next day to a quieter room after a large protestation! Our Friends spent the first night in a nice quiet room that they enjoyed. The next day they were upgraded to a room that faced an extremely loud dancing club. The Hotel has v poor noise insulation...if any. They complained profusely and were eventually moved in the wee hours to a small and quieter room, with the promise of another move the next day. Again they moved, the fourth time in three days! Do not stay there if you have the basic human need to sleep once in a while!
Genuine Expedia guest review
Other trip Oct 18, 2015
travelling fool
US
4.0 / 5Excellent
"Quick Trip to NOLA"
Very nice time. A couple issues but the staff addressed them promptly.
Genuine Hotels.com guest review
2 night romance trip Oct 13, 2015
A Traveler
US
3.0 / 5Good
"Quaint hotel right off of Bourbon Street"
The room was smaller than expected and somewhat cramped. 1 room with a comfortable queen size bed that took up most of the space. There was a small (quite small), less than dorm-room sized mini-fridge in the room that would not even hold a 12 pack. Plus the fridge didn't even work properly. The fridge temp was barely cool and it radiated heat from the top. We unplugged/plugged it and cranked up the setting to max, but that was ineffectual - it must have been broken. We eventually wound up loading ice in the bathroom sink to keep our stuff cold. The bathroom was quite stylish and the water pressure was fine. This was basically a two room crash pad. Having said that, it was o.k. for what we needed. I'm sure there are much nicer rooms there, but we were on a budget.
Genuine Expedia guest review
Other trip Oct 17, 2015
Chris
US
5.0 / 5Outstanding
"Loved Our Stay But Bring A Fan!"
Hotel was fantastic location which is what you want if you visiting NOLA for pleasure. This hotel is top on list most definitely and we have stayed at numerous hotels here. Only bad comment was that the air conditioning was horrible the 1st night. We limed to sweated ourselves into dehydration! (But hey we were in New Orleans)Another couple suggested turning air down to 50 and believe it or not it worked the next night. Slept way better! Jackson Square and Bourbon St are within spitting distance. The Bar was top notch and everyone was extremely nice. Highly Recommended but bring fan!!
Genuine Hotels.com guest review
2 night trip with friends Oct 13, 2015
Torrie
US
5.0 / 5Outstanding
"First stay in New Orleans"
Excellent hotel location. Right in the middle of everything! Never had to walk more than a couple blocks to find whatever I wanted. Valet parking was a godsend.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2015
jeffery
US
5.0 / 5Outstanding
It was a fabulous stay at one of the finest older hotels in the city. The Halloween decorations in the bar were great! We enjoyed the complimentary drinks!
Genuine Hotels.com guest review
1 night trip with friends Oct 12, 2015
Frank
US
5.0 / 5Outstanding
Loved it!
Genuine Hotels.com guest review
4 night family trip Oct 9, 2015
A Traveler
US
4.0 / 5Excellent
The location is perfect. Close to everything in the quarter.
Genuine Hotels.com guest review
4 night romance trip Sep 27, 2015
Peter J
US
4.0 / 5Excellent
"Great couple's Spot"
Great location and beautiful hotel. The front desk staff were professional and attentive. We had breakfast at the restaurant twice which was very good. The only downside was the hallway noise. The doors are thin as well as the door between adjoining rooms. So I used a sound soother on my phone to drown it out. I would recommend for a couple's getaway.
Genuine Hotels.com guest review
3 night romance trip Sep 24, 2015
Brigitte
US
5.0 / 5Outstanding
Great location and excellent staff. Rooms are a bit dated, but decent enough and always clean.
Genuine Hotels.com guest review
3 night romance trip Sep 4, 2015
John
US
5.0 / 5Outstanding
"Please revisit your beds comfort level"
It was great except the bed felt like laying on bricks! Other than that, wonderful.
Genuine Hotels.com guest review
3 night trip with friends Sep 21, 2015
A Traveler
US
5.0 / 5Outstanding
Hotel was great and great location unable to use pool due to weather. Loved the hotel bar
Genuine Hotels.com guest review
2 night romance trip Sep 9, 2015
Lisa
US
5.0 / 5Outstanding
"Great hotel in great location"
Always love staying here the employees are always very helpful and nice. Its located right in the French Quarter near everything. The room is clean and comfortable.
Genuine Hotels.com guest review
8 night trip with friends Sep 1, 2015
Richard
US
4.0 / 5Excellent
"Laying in Bourbon"
Hotel staff was amazing! There was an area of my room, where the carpet was wet. Love the free drink ticket upon check-in, love the concierge staff.
Genuine Hotels.com guest review
1 night business trip Sep 18, 2015
Donnie
US
5.0 / 5Outstanding
"Wonderful!"
Great place and great service.
Genuine Hotels.com guest review
2 night trip with friends Sep 18, 2015
Linda
US
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