"Penguin Hotel in Miami"
The staff at the Penguin was the best we have ever had. We have stayed at much more expensive hotels and the staff could not compare to the Penguin . The room was clean and the bed was very comfortable. You will have to pay for valet parking unless you want to keep going to the parking meter across the street and put in money. It's like that at most […] hotels in Miami. Parking is scarce. I would recommend The Penguin Hotel to anyone. Read moreGenuine Hotels.com guest review
Response by The Penguin Hotel We appreciate you taking the time to send us your review. We are thrilled to hear you were so pleased with our staff, as we do take great pride in providing our guests with friendly, helpful service. We are glad that you were pleased with the cleanliness of your guestroom and that you were comfortable in your bed. Thank you for your recommendation and we certainly look forward to seeing you again in the future.
I liked it, I stayed on the 1st floor....great location. Less noisy than most parts of the strip.Genuine Expedia guest review
"Maybe OK for one night...."
The staff we interacted with was nice, the location was good, and the view was nice out the front (I wouldn't want any of the rooms that look out over the alley or the back of the hotel). We only stayed one night before a cruise, and one night was enough. The rooms are old and dated and much in need of maintenance. Not to say they were dirty, just run […] down. The tub looked so decrepit that neither of us even took a shower before we checked out. The TV was basically just a fuzzy mess, nothing came in clear. We'll stay someplace else next time. Read moreGenuine Expedia guest review
Response by The Penguin Hotel Thank you for your review. We are happy to hear that you were pleased with the service from our staff and the view from your guestroom, as well as the location of the hotel. We apologize that the upkeep of the hotel was not what you had hoped and we do appreciate you bringing it to our attention. We thank you again for your helpful feedback, as it helps us to better understand the wants and needs of our guests.
"great location and good room"
great place to stay right across from the beachGenuine Hotels.com guest review
"Great price great location"
Only problem I had with this hotel was the bedding was to small for the bed an kept coming offGenuine Hotels.com guest review
Poor customer service at front desk. I was offered warm water in 85 degree weather.Genuine Hotels.com guest review
VERY GOOD EXPERIENCE.THE ROOMS ARE CONFORTABLE. THE HOTEL IS CLEAN.A WANT TO GO BACK.Genuine Expedia guest review
"Good for young people in Miami"
It was a great location because I could wake up every morning and just walk across the street to get to the beach, but it was also a touristy area. There were many restaurants but most of them were not places I would chose to eat.Genuine Expedia guest review
Response by The Penguin Hotel Thank you for letting us know about your recent stay. We are happy to hear you liked the location of our hotel and it made it convenient for you to get to the beach each day. We are disappointed to hear that you did not visit the nearby restaurants, but we appreciate your feedback about the area. Thanks again for your review.
Great location and courteous staff. Hotel needs some improvements but nice place and the price was right. We would definitely stay at The Penguin on our next visit.Genuine Hotels.com guest review
stayed at the Penguin for the BCS nat'l title game with 3 of my buddies from college and had a great time. room was way bigger than we expected with a double bed, futon and rollaway bed plus 2 flatscreen TVs. cant beat the location and the people at the front desk were friendly and accommodating. loved the quirky dollar bills on the hallway ceilings. […] overall, liked this place a lot. Read moreGenuine Expedia guest review
"Not such a nice play to stay"
There were no plugs, no blankets, and the bathtub did not drain. The staff was nice though.Genuine Expedia guest review
"great hotel for teen and adults"
Everything was perfect, the staff at front desk Michael great, the staff at the bar and restaurant wounderfull, the only thing is the quality of the matress, the hotel very very clean, the drinks are very good and they serve the drinks in glass not in plastic cups.Genuine Expedia guest review
good location for the price.Genuine Hotels.com guest review
"GREAT HOTEL FOR FAMILY, AND BUSINESS"
Our stay was GREAT! The staff, very professional and pleasant. We will be back!!Genuine Expedia guest review
"The friendly Penguin"
this Hotel in a very good location, very close the beach !! also close to the Stores. The price for the quality of it is reasonable. At the reception the personal was friendly.Genuine Expedia guest review
"The Penguin Hotel, Miami"
The food was economical and very delicious!!! Long hall to our room was like a dungeon, dark and drab. Our room was small but tastefully decorated. Our room did has a refrigerator, a safe, hair dryer and ironing board. The room had lots of storage area. The room had a window air conditioner that was frozen over but my husband actually fixed it. Wifi […] was not free but could be purchased for nearly nothing. The room was spotless and was kept spotless throughout our stay by the maid. The room was cheaper than many hotels around and was worth what we paid. I would stay at the Penguin again. Mark W Read moreGenuine Expedia guest review
"Great location, overall very pleasant hotel"
Great location, nice staff, room was fine. I was happy with my stay! The only thing is that there was just a thin door between my room and the one next to me and I was yelled at by neighbor just for speaking on my phone.Genuine Expedia guest review
"Avoid this Hotel"
The room was dirty, sheets stained, and had an unbearable stench of air freshener. The bed was uncomfortable and the only window covering was a sheer, white veil which made it seem as if we were sleeping directly on the beach once the sun rose. There are far better options in the area. We switched to the Riviera Suites (one of the South Beach Group's […] hotels) and were much happier. Read moreGenuine Hotels.com guest review
"South Beach - Intimate & friendly"
This little hotel is well located, friendly and good quality. The appearance of the reception desk is a little off-putting, and there are some modest signs of wear around the public corridors, but the staff is great, the rooms are clean and the hotel is a good value,Genuine Expedia guest review
"Great hotel and fabulous location for the price"
For the price, the quality and location can't be beat. My husband and I have stayed at several similarly priced hotels on the same beachfront street, and this was by far the best for the price. The penguin theme is cute. The hotel staff was very nice and helpful.Genuine Expedia guest review
"Great hotel for students."
Rooms looked better online than in person. Continental breakfast was not appetizing- cereal, toast and juice or coffee.Genuine Expedia guest review
I am very unbiased during my reviews and do not take them lightly or use them to bash hotels. This hotel is very small but located across from the beach, a great location, even compared to every other hotel on South Beach. No exercise room, I guess I overlooked this fine detail, and all gyms in South Beach are to upscale and "fancy" for my taste. They […] charged UP FRONT a deposit, and that was unexpected, and took a lot from my spending funds as I only had enough for a weekend. The rooms were run down, and I never understood other reviews about thin walls and hearing people talk clearly through them, but here I learned about it. Only about 5 channels worked, none of the channels were likable by my taste. Staff was wonderful and helpful each day we were around. I would recommend this hotel for a quick cheap trip, but if a person wanted comfort then I would not recommend this hotel. The rooms had no chairs, and I love a chair to sit in and eat, not side saddled on the rock hard matress. The rooms did have refridgerators, which is always helpful for me on vacation. The hotel itself was overall just run down, but if you fall asleep easy/quick, never watch tv, never eat in your room, and are barely in your room at all from partying so hard, then go for this hotel. I actually wanted relaxation, and regret my choice. Overall a good time either way. Probably will look for other hotel options next time! Read moreGenuine Expedia guest review
Good staff, good location, nice beds. Clean. Price is OK if you consider the locationGenuine Hotels.com guest review
The hotel was fine. The room was well lit and bright. The hallway smelled old. But it was right next to the beach.Genuine Expedia guest review
"Great hotel for short stay"
It`s one of the cheapest hotel on Ocean Drive. Not a luxurious one and probably not for a one-week or longer stay or for honeymoon. But its not that bad as other reviews show. Or at least I was lucky with personnel and room :) It`s location is simply perfect, all South Beach entertainment is in 10 mins walk, beach is less than 2 minutes. It`s on Ocean […] Drive, so it`s quite noisy, preferring a quiet place, better stay bit far away from the beach area. Corridors need some renewal and much more light, you feel yourself on a dark ship. Reception is nice, combined with a bar and a patio, both person in reception were very nice and helpful. Room is okay, nothing special: mixed European and American style. Bed/mattress is very noisy. Bathroom is nice, clean and really stylish. Continental breakfast is quite poor, if you want something more mouth-watering, try any bar in the neighborhood or order a `la carte breakfast in their restaurant for an extra fee. This hotel is a good choice if you spend some nights on SoBe and you don`t wanna pay all your money on hotel rooms. Yep, and there is an extra 15 USD resort fee (for beach towels, breakfast, beach chairs, WiFi, etc.), which has to be paid on arrival, but you get for it 2 free cocktails in the bar between 5-7pm, and they prepare strong drinks :) Read moreGenuine Expedia guest review
"It is what it is"
Great location but isn't worth the money. If you plan to be busy in the Art Deco area it is the ideal hotel to lay your head and change clothes. If you are accustomed in lounging and relaxing within the facility you will be disappointedGenuine Hotels.com guest review
"it is ok."
The beds are uncomfortable and there is a lot of light to sleep good. However it is well located.Genuine Expedia guest review
The bed are horribles. The should chance. I change the room one time because was impossible to sleep in the bed.Genuine Expedia guest review
We stayed at that hotel for 3 nights. When we checked in they gave us a room next to the kitchen with a glass door! We woke up at 11 pm cuz it was super noisy and bright. Seems like they trying to give that room to everybody and see if they complain. So we had to wake up, pack again and move to another room with the windows to the trash cans. In the […] morning we had to wake cuz of the noise of the cleaning mashines. I travel a lot and that hotel was bad. I didn't like it at all. Read moreGenuine Expedia guest review
"Make sure you speak English"
This place doesn't change sheets unless you make a request, very good policy for the environment, but not for a travler, who can't read English.Genuine Hotels.com guest review
"South Beach experience"
Great location ,hotel staff very kind and helpful. Timothy ,our waiter at happy hour was extra nice and helpful.Genuine Expedia guest review
An older hotel, nothing fancy, but the staff was great. This was a business trip so I didn't need anything fancy. I was happy because I had a view of the ocean from my room and I could walk across the street to the beach, a starbucks was half block away and you could sit outside in the evening and eat dinner or have drinks. Room was always clean when […] I returned. Read moreGenuine Expedia guest review
"Not a great hotel, but cheap and on beach"
The hotel and its rooms themselves were ok. It's a great location right on the beach with decent rooms. And the staff was nice and friendly. BUT, I specifically requested 2 rooms with 2 beds each in my reservation and I called 1 week in advance and spoke directly with the hotel to confirm. When we got there though, it took them forever to get us a room […] with 2 beds. It was kind of a hassle. And then one of our rooms was DIRECTLY across the hall from the kitchen and our room door was frosted glass, so we could hear EVERYTHING happening in the kitchen which was annoying. Decent hotel for the price, but could improve on the customer service end of things. Read moreGenuine Expedia guest review
"Not what I expected"
Hallways are dark. Elevator broke and we had to use the stairs multiple times. (we were 3 stories up) Bathroom had a bad odor probably due to the lack of ventilation. The only good think about the hotel is that is was on Ocean Dr. If your looking for a hotel based on price only then this may work for you.Genuine Expedia guest review
"good to be me"
Nice room bed was a lil old but it was cleanGenuine Hotels.com guest review
Only disappointment was the restuarant "The Porch" has changed hands. If you want to stay in the area it is a great place and was resonable in price.Genuine Hotels.com guest review
What can I say. Rooms was way to small,bathroom way to small,Only a shower in our room. When you would take a shower with the door bathroom door closed . The whole hotel room floor would get wet.Genuine Expedia guest review
"Nice and quite neighborhood."
Nice service, clean, American-style hotel. Nice and quite neighborhood.Genuine Expedia guest review
"For beach lovers"
If you have a ocean facing room, the view is good, hotel staff is friendly as well. Overall, it's on the South beach that's what you go for.Genuine Expedia guest review
Staff was ok, check in was ok, location very bad, no parking, they offerme to pay extra for free breakfast and two drinks in the bar but never tall me that the drinks can be take only between 5-7 i was allways late never could take it the braeakfast was only coffe and clean bread(terrible)not stayng there anymore.Genuine Expedia guest review
"Good for one night"
I stayed in the room 302, but it was a nightmare for me and my wife because the room 301 made a lot of noise until 5am. Room 302 doesn't have ventilation in the bathroom, so its mean after your shower there's a lot of moisture in the room, the ground is very wet. This room is in front to the Ocean, but it's not really a nice view. Also the room is […] small. Read moreGenuine Expedia guest review
"great hotel for couples looking for romance"
I was suprised at how nice the room was. I love the decorations. TV only had like 4 working channels unfortunately. Who cares though, why would you wanna watch TV when you are staying in Miami. Room was very cool looking. Great for couples trying to do something romantic on a budget.Genuine Expedia guest review
unpleasnt hotel hallway, shower head had no water. will not stay again.Genuine Expedia guest review
"They may not have your resevation"
I was very disappointed with my visit to the penguin hotel. Upon our arrival to the hotel I was informed that our reservation was unable to be filled. They had run out of rooms and had to put us in a different room. I had originally reserved a room with two beds and was given a room with one bed. The bed was stiff and two mattresses. It was not a Queen […] bed at all. It became very uncomfortable when the mattresses began to separate in the night. Parking was another ordeal in its self. There is no parking at the hotel. Your two options are to park on the street and pay the toll, or pay the hotel to valet your car at their sister hotel. It cost us an extra sixty dollars to park the car. To keep it short I will not use this hotel again. Read moreGenuine Expedia guest review
"Great for couples and singles."
The hotel is clean, the room was too. Very nice location, walking distance from everything. The area is not crowded. But the walls are paper thin, because you can hear everything that happens on the next room. Besides that, the price was reasonable.Genuine Expedia guest review
"Simple hotel - nice staff."
Nice, simple hotel. Nothing to die for but a good stay.Genuine Expedia guest review
"Right on Beautiful Miami Beach!"
The staff are all so friendly and the bartender mixes a "mean" drink! Everything was just right. The continental breakfast could use a little sprucing up-maybe some muffins or bagels. But even the breakfast staff were so friendly and fun. I thought I had already paid the $15.00 fee but apparently that was not included when I booked the room so keep […] $15.00 available for check-out. I would definitely stay there again if I wanted to hang out in South Beach. Read moreGenuine Hotels.com guest review
"hotel of nightmares"
From the moment we arrived it was an issue. We were told that we had to put a $50.00 per day deposit for what i really still dont know. That was an unexpected expense because it was not written anywhere that you need in addition to what you already paid for the room. Very deceptive. Almost everything in the room was broken...the toilet, the shower head, […] the tv remote, the mattress squeaked like it was 100 years old and was horrible to sleep on. The safe in the room and on the second to last day the air conditioning broke and they moved us to another room where when u took a shower it sounded as if you were going to fall through the floor. The only good thing about this hotel was the restaurant staff and food. Other than that i would not recommend anyone to stay here. Read moreGenuine Expedia guest review
location is perfect to enjoy south beach. rooms are small and more set for sex rather than some friends on a vacation.Genuine Expedia guest review
"Good for a place to crash... Not for us!"
I think this room would be great for a single person just looking to crash after a night out. I stayed with my husband and we wished we would have paid more for a better quality room. We had a terrible sewer smell that wouldnt go away for the entire night. I also would not suggest paying the extra $15 for "breakfast" it is just coffee and bagels and […] the restaurant down the street offers a real breakfast for just $5.75. Read moreGenuine Expedia guest review
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