All hotels in Miami Gardens, Florida, United States of America
1 room, 2 adults
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16805 Nw 12th Ave, Miami Gardens, FL, 33169, United States of America, ‏‎800-491-6126
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2.4 / 5Fair

Score breakdown (from 750 reviews)

Average rating for:

  • Cleanliness
    2.7
  • Service
    2.6
  • Comfort
    2.5
  • Condition
    2.2
  • Neighborhood
    2.4
2.0 / 5Fair
"Boat show going on in Miami."
I could not find the regular channels (ABC, CBS and NBC) on the TV. I called the front desk who sent someone to my room. When he arrived he said that he knew nothing about it; he would send maintenance the next day. Upon my arrival the next evening, I stopped at the front desk, only to be told that I still didn't have those channels. However, I did not get any explanation for the lack. Other stations came in very well. On my first night, the A/C was not working correctly. I notified the front desk attendant in the morning and asked to have it repaired that day. In the evening I realized that it had not been repaired, but since it turned colder, the room was at an acceptable temperature, no thanks to the hotel staff.
Genuine Expedia guest review
Other trip Feb 24, 2015
Sal
US
1.0 / 5Poor
"Florida with no sunshine"
gangstyle security, terrible amenities, no food other than machines, television didn't work, not one mirror in the room, second to the last day they never clean my room, ok location.
Genuine Expedia guest review
Other trip Feb 24, 2015
I travel.
US
2.0 / 5Fair
"Overpriced/Dirty"
It is too expensive for what I paid for, you could stay at a holiday in for cheaper and it be more cleaner. The breakfast could be better.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"will stay here again"
The hotel was fine. Nothing major but hey the price was reasonable and the workers were very kind.
Genuine Hotels.com guest review
3 night trip Feb 9, 2015
Jasmyne
US
1.0 / 5Poor
"no claenly but fine office-service"
The "brackfest" was a snack: milk, flakes, koffee, muffin, juice :(
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
Kaiser
US
5.0 / 5Outstanding
"Great hotel stay"
Great service and the rooms are clean and huge! The free breakfast was good and the pool was amazing
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
1.0 / 5Poor
"Dirty, loud, patrolled by police"
The room was filthy, as was the rest of the hotel. I wore shoes in my room because the carpet turned the bottom of my feet black. It was also extremely loud and hotel staff were either unable or unwilling to deal with it. I tried to call reception about the noise but the phone in the room didn't work and when I called from my cell no one answered. FYI - hotel policy allows two "visitors" per room. Maybe that's why police patrolled the parking lot every night and left a decoy car there 24-7. The 2.5 stars and photos on this site are extremely misleading. The hotel is located off the highway in a dimly lit industrial park. You'll get much better quality, cleanliness, and peace and quiet from Extended Stay or Red Carpet. I'd be surprised if Hotel Roma is still in business in 6 months.
Genuine Hotels.com guest review
3 night business trip Feb 9, 2015
Benjamin
US
1.0 / 5Poor
"Nightmare at Miami"
It's a shame that this dump is call a hotel and worse is what you are charging per night not even a 19.99 a night cheap motel is in worse condition than this dump !!!!!! And you have the guts to charge 169.00 a night.....you should pay anyone that uses this dump
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Justo
US
1.0 / 5Poor
"Sketchy as he(("
This is the most disgusting and sketchy hotel I have ever staying at. I was seriously scared to leave my room. Don't stay here.
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
Sara
US
3.0 / 5Good
"Room comfort"
Was never told about Hotel Breakfast. A little too much noise.
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
A Traveler
US
3.0 / 5Good
"Good for a short stay"
Ok accommodations for the price. Location was too far from the beaches.
Genuine Hotels.com guest review
5 night trip Jan 27, 2015
A Traveler
US
3.0 / 5Good
"Older hotel-but nice for the price"
Needed a room near the airport to pick up a family member coming in very early in Miami airport. This hotel was easy to find from the freeway, it had plenty of free parking onsite. The hotel staff were great, they gave me a blanket because I was cold at night. Breakfast was free and very simple (coffee, tea, juice, sweet rolls) but I appreciated it non the less. Manager helped with directions that I needed. My over all experience was good, but they collect $50 extra maybe because in the past guest trash rooms. Not sure but they did refund my cash before I left in the morning. Not a neighborhood where you can walk, but did have a subway next door. For the price it was a 3.5
Genuine Hotels.com guest review
1 night family trip Nov 19, 2014
KATHLEEN
US
1.0 / 5Poor
"Looks can be deceiving!"
Bugs in the room, very OLD, dirty, and generally uncomfortable experience. It was so bad, we actually only slept the first night and left to go to another hotel even though we lost our money for the second night. It was by far the worst hotel experience I've ever had.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
1.0 / 5Poor
"pictures are deceiving"
Needs desperate remodeling. Should cost about 45 per night given condition of hotel.
Genuine Hotels.com guest review
1 night business trip Jan 31, 2015
Raul
US
2.0 / 5Fair
"Facility was "Yucky""
Can tell the facility used to be great, however it was dirty and the overall feeling was "Yucky"
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
1.0 / 5Poor
"Place is rundown and bad neighborhood"
I have to call my reservation the day i check in and cancel the rest of my 3 days reservation, place is rundown, room have smell,bed is bad, and i don't feel safe with the surroundings.
Genuine Hotels.com guest review
3 night trip with friends Jan 21, 2015
Jessica Ray
US
3.0 / 5Good
"Stayed in worse places than this."
Check-in took too long despite prepaying with this site. Didn't tell us we should move the car to the back of the hotel to use the door closest to the room and not shuttle our cart load of stuff through the entire hotel. Room was very dark, one light and no lamp between the beds, could have been an oversight. The tv remote broke and they didn't replace it, didn't care to. Had to ask for more tp. Ice machine broken, had to ask at desk for ice. First night had no wash cloths. No hand towels at all. Stain on rug. A/c knobs loose. No fridge, coffee maker or microwave. Microwave was in the hall for all guests to share. Vending machines broken. Free breakfast was all carbs, not recommended for a diabetic. Not located close to anything except a seedy neighborhood. The bed was comfortable. No smells detected. Good water pressure. I'd stay there again if they improved things, however. I've stayed in much worse.
Genuine Hotels.com guest review
2 night family trip Jan 26, 2015
A Traveler
US
1.0 / 5Poor
"do not stay!"
Our stay was horrible!!! Our room flooded for what reason we still don't know but it soaked the carpet and even leaked into the room below us. What's worse is they didn't give us or the people below another room because they were supposedly full! There's a very nice Jacuzzi tubing the room that doesn't work, the phone didn't work, the lamp had no knob, I could go on and on. We will never stay there again!
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"good Stay"
Was pleasant, had a little trouble at Check -in other wise it was good.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Caring Staff"
great STAY THE sTAFF WERE CARING AND VERY FREINDLY. Felt like home away from home
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
A Traveler
US
2.0 / 5Fair
"In the middle of nowhere"
Did not feel safe. On the ground floor at the end of the hallway. Sliding door to the outside.
Genuine Expedia guest review
Other trip Jan 26, 2015
audrey
US
1.0 / 5Poor
"STOP! AFFRAID, NEVER TAKE THIS HOTEL!"
CHECK IN AND AFTER 10MIN CHECK- OUT. LOST MONEY BECOUSE EXPEDIA MAKE NON REFUNDABLE OFFER. THIS HOTEL IS UNDER ALL RATINGS, I TRAVEL LOT IN MAY PLACES ON WORLD BUT NEVER SEEN LIKE THIS. VERY OLD, DIRTY, SMELL. IT IS GOOD HOTEL FOR NEXT HORROR MOVIE NOT FOR STAY.
Genuine Expedia guest review
Other trip Jan 24, 2015
CHRISTOPHER
US
3.0 / 5Good
The hotel was close to my family home, so that's a plus. The exterior of the building looks old and out of date. There is a employee who watches the entrance at night for security, so I give them a plus for that. There was very little lighting in the room and the television didn't work. The room was average on cleanliness but I did see 2 cockroaches during my stay. Overall, I recommend this hotel only as a last resort, if all the other hotels in Miami is booked and has no vacancy.
Genuine Expedia guest review
Other trip Jan 24, 2015
Roy
US
2.0 / 5Fair
"Old fashioned hotel"
Old hotel terrible condition, Never had towels available. The jacuzzi was not working, old fashioned decoration. Wifi Never worked.
Genuine Expedia guest review
Other trip Jan 21, 2015
Dani
US
1.0 / 5Poor
"bad hotel, I should say a motel. No attraction nea"
My experience was horrible. I ask this guy at the front desk for a iron and a iron board he said when we get it I will bring it to you. 30 mins pass nothing so I go back to see this guy. What happened he said I still have someone looking, so I told him I have to iron my close soon let me know. I checked out two day ago I'm still waiting. The cleaning lady came knocking at my door 7am so I told her I don't need anything she came back at 9am. Mind you this is Miami I was not trying to sleep the night before, I was out till like 5am. So I had to tell the lady I don't need any thing. Woke me up for the second time. The thing that makes it so bad they have tile in the hall way I was on the first floor. I can hear every time she pass by with her cart. It just made a rattling noise when she pushed by. That just annoyed the heck out of me. I could wait to get out of there. It should be label a motel not a hotel and it should never put resort behind it. The place is very unattractive. The need to do a full remodel.
Genuine Expedia guest review
Other trip Jan 19, 2015
uncle will
US
3.0 / 5Good
"At a convenient location, but not so clean !"
Not so clean, convenient location for traveler. Ok for the price but I expected more. Service was good, nice people !
Genuine Expedia guest review
Other trip Jan 17, 2015
Otavio
US
1.0 / 5Poor
The hotel was filthy, some of the staffs were not kind to their customers, breakfast was terrible and I asked for a hair dryer but all they said to me was they don't have leftover hair dryer for me for 4 days of staying
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
US
2.0 / 5Fair
"Blech! STAY AWAY!"
The staff couldn't be nicer! However there is nothing they could do to make up for the fact that the facility was seriously disappointing. When we got to our room, we couldn't turn on a light! Three of the four lamps were not functioning, the TV was broken, the carpet was ripped -- and BUGS!! Lots of ants, mysterious bugs on the inside of the window, and a few large floor crawlers that I was afraid to inspect closely. Honestly, I was afraid to use the shower. We left quickly the next morning. AND -- the worst hotel breakfast ever!: old fruit, weak coffee, stale cereal, ok pre-packaged muffin. Don't bother stopping there! There was a group of college football players there. Noisy crowd, nice kids though. Maybe they enjoyed it.
Genuine Expedia guest review
Other trip Jan 15, 2015
Annie
US
3.0 / 5Good
"overall it was okay."
They can put more towels in the rooms. And not have there housekeeper knock on the door about towels before nine am and clean the room a little better then they had it. And only one way in they need to work on that but I understand about the security.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
A Traveler
US
2.0 / 5Fair
"Do yourself a favor, stay elsewhere..."
First of all the lobby gives you the impression that this is a good hotel, but first impressions quickly waivered once I got to the room, its an old construction refurbished poorly. The place has a smell indicating improper ventilation and improper cleanliness; for a room that cost me 150USD and a Mariott which cost 50USD more there is no comparison. DO NOT STAY AT THIS HOTEL... Additionally the $50 security deposit was kept because they had no record of receipt... And finally what is breakfast without some eggs, sausage, toast? They claim to provide breakfast, but cereal without milk just not cutting it, come on guys do better or charge less.
Genuine Hotels.com guest review
2 night business trip Jan 3, 2015
Ian
US
2.0 / 5Fair
"Worst stay"
Hotel was absolutely disgusting
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Patt
US
3.0 / 5Good
"Security"
I usually like it but the car next to mines got broken in to.
Genuine Hotels.com guest review
1 night trip with friends Dec 29, 2014
Jimmy
US
1.0 / 5Poor
"Terrible place."
Terrible experience. Bed sheets threadbare, carpets dirty, used tissues in bathroom. This property should be removed from your site.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
lucio
US
3.0 / 5Good
"A microwave in rooms would be nice"
It was averagely good overall for that price. The staff was very nice
Genuine Expedia guest review
Other trip Jan 2, 2015
tourist f
US
1.0 / 5Poor
"STAY AWAY!"
Very old amenities, highway noise, poor breakfast choices. The hallways smell very odd. Everything is run down.
Genuine Expedia guest review
Other trip Jan 1, 2015
Jo
US
1.0 / 5Poor
"Do Not Stay At This Hotel"
Terrible Hotel in a bad area
Genuine Hotels.com guest review
1 night business trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Reasonable Hotel for Short Stay"
Location is prime and Hotel is reasonable for overnight stay. Simple healthy breakfast with fruits a plus , This hotel room, furnishing including toilets need an revamp for sure , for generation next..
Genuine Hotels.com guest review
2 night family trip Dec 23, 2014
A Traveler
US
1.0 / 5Poor
"A Hotel Barely, Resort Not Likely"
Where to begin? Upon arrival we were told that even though our confirmed reservation stated that our room would have 2 queen size beds and a jetted tub that no such room exists. We could have a room with 1 king size bed with a jetted tub. We accepted the room. After unpacking our bags, I tried the jetted tub. It did not work. The solution was to pack all our thing back up and move to another room down the hall. The jetted tub worked, however there was no lamp nor microwave in this room....The solution was to take the lamp and microwave from our first room....so now we're in a room with one lamp with a 40 watt bulb which meant we spent our time in near darkness. I requested washcloth daily. Either they did not know what a washcloth was or did not have one in the hotel. I have stayed at many hotels. I have been a security supervisor at Lansdowne Conference Resort in Ashburn, VA.....the Roma Golden Glades Resort is in no way a resort and is staffed by employees that are indifferent at best. If we hadn't been exhausted from the trip we would have fired off a call to you requesting a full refund....I would never recommend this hotel and neither should you !
Genuine Hotels.com guest review
4 night romance trip Dec 22, 2014
Charles
US
2.0 / 5Fair
"Not a good stay"
The hotel did not quite look like its picture. Very worn out looking needing some upgrades. The mattress was old and worn out. It had a whirlpool tub, that the jets didn't work on. The tv was old a got poor reception and the remote did not work on it.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Joann
US
2.0 / 5Fair
"was nice long time ago ...not best area"
I believe it was very nice hotel long long time ago. The hotel from outside looking very nice... room condition terrible, dirty carpet, etc... bad not comfortable .. terrace lead directly to the pool , which was nice, but again it could be also in better condition and clean. Breakfast terrible.. limited offer.. frozen muffins and 3 kinds of cornflakes ..all served in plastic dishes..if you want have warm breakfast or milk you can heat it in microwave :) , people eat like pigs as food was all over the carpet and tables...also there is no place for dinner in near distance... I believe the cleanliness does`t cost too much money ..I would recommend improve services and cleanness ... its pity leave such nice place in ruins.
Genuine Expedia guest review
Other trip Dec 30, 2014
Anna
US
3.0 / 5Good
"Its okay hotel kind of secluded"
The staff is very kind I don't really have an issue but they need an upgrade with their televisions and cable so me and my wife don't spend much time in the room til late
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
1.0 / 5Poor
"horrible I wish I can have my money back"
it wbeorrible The bed broke the light was broke and I did not stay
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Fredrick
US
1.0 / 5Poor
"Don't do it!"
Just awful. The bath door only opened far enough that when sitting on toilet it was between my knees. The tub handles came off in my hand. Dirty. Broken tiles. 3 lounge chairs at a dirty pool, resort fee? If I had not paid in advance , I would have left. This place should be shut down, seriously.
Genuine Expedia guest review
Other trip Dec 26, 2014
Peter
US
3.0 / 5Good
"A nice experience."
The hotel seems to be quite old, however, I had no problems. The room was clean and the bathtub was working well. Don't expect too much though, during the night it is possible to hear the noise from the road. Anyway I would recommend this place for a short time.
Genuine Expedia guest review
Other trip Dec 25, 2014
Oliver
US
3.0 / 5Good
"It's okay overall"
The phones did not work, less then basic TV channels and not enough to do in the local area. The best thing is the price. No pest issue and all the rooms were non-smoking. Overall it's okay. If you just looking to relax without TV or anything to do local for a cheap price it's for you.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
A Traveler
US
2.0 / 5Fair
"CANNOT recommend"
The hotel is not far from the downtown area. But the room itself is dirty and smells horrible. I can hardly open the window to let some fresh air coming in. It seems like there have been couple years since they changed the carpet. The blanket is so dirty that my girlfriend got some rash on her arm!
Genuine Expedia guest review
Other trip Dec 21, 2014
Hao
US
2.0 / 5Fair
Good. But I only go to bed. So I watch just little part. Sooooooooooo noise. Many people talk backside.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
2.0 / 5Fair
"Bring Wheels!!!"
the price was right,but I was expecting more... I choose this location b/c of it's proximity to Sun Life Studium(which according to a review was approx a little more than two miles away) to view a NFL game,I didn't rent a car b/c I was under the impression that the stadium was within walking distance,WRONG(it is a thirty min ride via car,etc.)!!! the game turned out great,but I ended up hiring a cab... the hotel is located in a tourist "no man's land"(in my opinion!)a residential/office area w no restaurants/stores/attractions nearby(Miami proper is about 12 miles away)... the room itself was adequate/clean,but there was no stationary/writing utensils,the television only had about ten workable channels(no local,ABC,CBS,NBC or PBS!!!)the only opp ice machine was on the 4th floor,had to call the main desk to get my bathtowels replaced while I was out & the ATM was down... overall,a meh stay...
Genuine Hotels.com guest review
3 night trip Dec 5, 2014
Darryl B
US
1.0 / 5Poor
"Ewwwe, gross and stucky!"
This was the all time worst hotel I have ever ever stayed in. Ever. Terrible. Gross. Nasty. Nasty. Don't stay here. PLEASE.
Genuine Hotels.com guest review
3 night business trip Dec 8, 2014
A Traveler
US
1.0 / 5Poor
"Verte ild hotel with old and moldy furniture."
Very bad experience. Didn't see the time to leave this awful experience.
Genuine Expedia guest review
Other trip Dec 9, 2014
william
US
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