"Very nice hotel...a few minor issues experienced"
Everything about Mandalay was good except for a few minor issues. The shower drain was clogged, which they fixed within an hour. And after booking on Hotel.com we were charged a "resort fee" as we checked out. This may have been an oversight on my part. We booked many hotels and car rentals on short notice. I didn't have time to read the fine print, […] but was not charged anything like this at any other hotel we booked. The cost was approximately $85 total for three days. Read moreGenuine Hotels.com guest review
"Didn't even need to leave the hotel"
One of the best Vegas trips to date. Aside from the great room and amenities (restaurant choices, shops, etc), the casino staff was SO nice, honestly every single person. No reason to stay anywhere else.Genuine Hotels.com guest review
Wont stay here again. Nice hotel. We ate at Mix restaraunt, had a suite, AND spent almost $1,000 at eye candy. In total my stay cost almost $3,000 for 24 hours. I called and asked for seating accomadations or anything for comps and was refused any kind of service, help or benefit. Unbelievable... Worst value on the strip, and I'm a local.Genuine Hotels.com guest review
Great hotel except towels were frayed, asked for additional towels and what we didn't use was taken by the maid despite we were staying for a previously arragned dayGenuine Hotels.com guest review
"Not the usual experience from this hotel"
We had problems at check-in. Solved but a pain and unnecessary waste of time. Everybody who works there seems grumpy!Genuine Hotels.com guest review
Stay here every time I come to Vegas, never had a bad time or bad service.Genuine Hotels.com guest review
"Mandalay Bay has it all!"
Have been to Vegas many times but never to Mandalay Bay. Very impressed with the hotel staff and professionalism of all. The grounds were gorgeous and there was so much afforded to the guests. Would definitely book with hotels.com and stay at MB again!Genuine Hotels.com guest review
"My concert was at the hotel"
Very disappointed for such an expensive hotel. Many broken items in room. Stained fabric on furniture. Decor was blan products in bathroom poor. Food below my local coffee shop. I was very excited to stay at this hotel. I hardly ever get to go away and this was a big deal. My friends complained and were given a 75.00 food gift card that was nice and […] the bed was comfortable. Will try another hotel next time. Read moreGenuine Hotels.com guest review
We absolutely love the pools/beach and the cleanliness of the air in the resort!!!! It's refreshing and as we got closer to the beach the pleasant smell of mango enhanced the invitation to enjoy all the emenities !!Genuine Hotels.com guest review
"Nice place but WAY too expensive"
Careful when you book if you are looking for pool/beach time. They have some of their pools closed mid October and the whole area is closed and not accessible after 6:00 pm. Beach has chairs so close you can't even walk between them. They have chairs with thin cushion you can rent for a healthy chunk of change (daily) and cabana's. Rooms are nice and […] beds are extremely comfortable. We paid a lot for the stay only to get home and get an email that we've also been charged a substantial daily "resort" fee. I was mad as heck. For being Vegas and a huge hotel you'd think you'd be able to access the hot tub after 6 pm. The 4 day conference my husband attended was on the property and convenient for that. It is not really on the strip per say. They do have a tram to take you to two other hotels but the true "strip" has shifted and it's quiet a hike to get there by foot. There are other hotels just as nice if not nicer for a lot less money so buyer beware. It is nice just not worth all the money and not fully disclosed about fees and or what they offer "seasonally". I will not pay the price, nicer hotels and pools in Vegas. The staff is EXTREMELY nice and helpful. The place is nice just not worth the price and if you want to be in the middle of thee action it's not just outside the hotel entrance. Read moreGenuine Hotels.com guest review
Beautiful hotel with the great pool but Las Vegas is expensiveGenuine Hotels.com guest review
it's good to replace the mattres now and then.Genuine Hotels.com guest review
"great place to stay"
Fantastic Hotel everything about it from valet to checjk in to the room was great, this hotel has many facilities great selection of resteraunts bars sports book, the only disappointing thing was the excessive resort fee, but the rest of the hotel amenities were great.Genuine Hotels.com guest review
Hotel was fine; however, a king-bedded room was secured. Upon check-in, they were apparently sold out of king-bedded rooms and the only way to get a king bed was to pay additional upgraded fees to a suite.Genuine Hotels.com guest review
"Great Stay with Family"
Nice, clean room at THEHotel. Kids had a blast at the pool. Great service.Genuine Hotels.com guest review
"Close to airport and rental car return"
Like the facilities. Pool area is nice. Parking was never a problem. Many choices of restaurants on property. MB is at the far south end of the strip but monorail can get you more central to the action and shopping.Genuine Hotels.com guest review
"Always a great stay!"
As usual the hotel was wonderful. The staff is always great! My favorite hotel in Vegas! Had some friends stay for the first time and they were impressed with everytihing. My friends wife had her hair cut in the salon and was worried but they did a great cut on her hair! Thanks to the staff for a great couple of days.Genuine Hotels.com guest review
excellent hotel!!Genuine Hotels.com guest review
"Looks are deceiving"
The hotel looks great from the outside and the lobby, but the rooms could use an update. My biggest problem was the bedding. I've never stayed in a hotel where the pillows were as thin. Seriously had to stack three of them together to get any neck support. And the mattresses are dated! Even when I stay at lower-priced hotels, they have pillow top mattresses […] these days. Mandalay Bay needs to update this or I'll be staying elsewhere next time. Read moreGenuine Hotels.com guest review
This hotel was awesome.beautiful and not too themey! Red Square resteraunt was amazing.pools wonderful! Room very nice.only complaint is that the bathroom floor in the wc wasn't mopped.Genuine Hotels.com guest review
The hotel is very nice. Their was a convention going on and elevator was crouded at times the room was great only complain was the temp of the hotel was not consistent got hot and cold a lot and made me to catch a cold the next day but rooms r nice and spacious service is great and will definitely stay there again.Genuine Hotels.com guest review
"Service was lacking"
I got the spa suite. When I arrived, the room had not been cleaned. Had to call guest services. On top of that, there were charges to the mini bar the next day that did not apply to me. It must have been from the previous person that stayed, because the mini bar supervisor even said that no food was missing except for the alcohol I drank. Did somebody […] forget to check out the previous guest? I called guest services to have it taken care of. When I checked out of the hotel, the charges were still there. The checkout lady was nice enough to finally remove the charges. But still, for the price I paid for this room, the service left a lot to be desired. The room looked nice after it was cleaned. For whatever reason my room had a large wall facing the pool that would have served much nicer as window. Instead there was a very small window off in the corner of the suite. Restaurants were all pretty good. Read moreGenuine Hotels.com guest review
I love the people, love the atmosphere, love the room. My experience started with the concierge, which was amazing!!!Genuine Hotels.com guest review
"THEhotel is always good"
Always a good choice, only wish housekeepers would be as picky as I am about cleanliness.Genuine Hotels.com guest review
"28$ a day resort fee came out of no where"
was not expecting the $28 a day resort fee, thought that was a rip off.Genuine Hotels.com guest review
"Golden nugget is better"
The new Japanese restaurant was terrible food. All the restaurants had bad service. Large casino. Nice rooms, but basic- not very upscale.Genuine Hotels.com guest review
Would have liked a coffee maker in room. I think it is ridiculoous to have sensors on the bottom of items in the service bar and display rack on dresser. If you so much as pick up something to look at you wind up paying for them.Genuine Hotels.com guest review
"THE Hotel - a tired dump!"
Im not sure what people see in this place. Maybe it was nice at one time???? The let down started the minute we walked in to registration. After waiting 20 min in a line of only 5 customers, the clerk told me that our King suite was not guaranteed. Why bother having a choice and paying for it in advance?? Not to mention it was only 2:30- before the […] normal checkin time. Our choice was to wait until 6:00 ish for a King or get into a double Queen. So, we caved and settled for the Queen. The hallways should have been our first clue- dark with light brown and maroon squares- and dirty. The room followed suit! The walls were brown, EVERYTHING was brown!!! The brown wooden coffee tables looked as if they had been thrown around the room with their chipped edges and corners. The phone even had brown liquid on the menue paper. It was like a frat party had taken place. I can only imagine what it would reveal if the light was able to overcome the tinted windows. And going barefoot was not an option on that carpet. Needless to say we checked right out and went running happily to the clean , professional Wynn. Don't listen to the hype- this place is the worst!!!! If you're interested in a run down place- save a few bucks, plenty others on the strip for much less. Read moreGenuine Hotels.com guest review
Without a doubt, one of the best places to stay on the strip. Border grill restaurant was the best Mexican restaurant experience ever. You can't go wrong staying at Mandalay Bay!Genuine Hotels.com guest review
I hated the window of the bathroom.Genuine Hotels.com guest review
"First Time Stay!!!"
This was my first time spending two nights at the Mandalay Bay Resort and Casino not the "Hotel at Mandalay Bay". Two different hotels. Late September perfect weather. My gf and i stayed in the 750 Great Room 7th floor. We had a good view of the strip not great besides metal "x's" covered the view of the strip like 45%. Its apart of the structure. Bed […] and pillows were comfortable. Not too soft where your head sinks into the bed touching the bed. Hot tube was awesome especially if you don't have one and with a t.v. as well. So i was able to watch the game and drink a jack/coke. That was the plus. Dinning room was cool. Dim lighting was like the beaches at night in the room. The best part for my gf and i was the pools. Wave pool,Lazy river pool, hot tube, other pools they have. Environment is friendly for kids almost any age. I imagine it would get really crowed during the most busiest seasons. Its just relaxing and a nice spot to get away from your average life. Wished i stayed an extra day. Read moreGenuine Hotels.com guest review
"2nd Stay here."
We enjoyed our stay on the 1st visit, So we were happy to book again. Parking, Pools and Hotel Ammenities all 1st class. This is our 7th visit to Vegas. Next time we will be spending more time in the swimming pools at the Mandalay Bay Resort And Casino..Genuine Hotels.com guest review
It was very nice you upgraded us to a suite in the towers but it was some long hike for 4 senior citizens to make. The elevator area and hallway there are decorated in grays and blacks and make it very dreary and almost confusing.Genuine Hotels.com guest review
Michael Jackson 'ONE' was great. The beach pool was also nice. However, the line to check in was very slow. The line wait was over an hour long. Several places to eat, however, small selection of food at very high prices. The room looked nice, but the bed was not properly made up. Also did not have the proper number of face clothes or towels in the […] bathroom. Read moreGenuine Hotels.com guest review
(great)Genuine Hotels.com guest review
Overall, the hotel is nice. The check in took forever, though. Waited in line for close to an hour, and the clerk said that was not even bad...it has been worse before.Genuine Hotels.com guest review
"Excellent for Business"
This is a great hotel and resort! The pools are fabulous and the hotel has many great restaurants and shops. The in-room bathrooms are wonderful! I loved the double vanities and being able to watch the news while getting ready. It does have a casino on site, but the rooms are very quiet and the other parts of the hotel do not smell like smoke which […] I loved. It was very convenient to get to the convention center by taxi and also close to the airport for easy access in and out. The breakfast buffet was also very nice. I would definitely stay here again! The only downside was that I had to wait 40 minutes in line to check in upon arrival. But I know that Vegas is very busy and there were many events taking place. The hotel had 10 attendants working the desk and they did a great job and were very apologetic. I never saw the lines that long the rest of my stay so I think I just arrived at a very busy time. Other than that, it was a fabulous stay! Read moreGenuine Hotels.com guest review
"A 15 minute walk to strip"
Hotel was very nice, but it was a good walk to get to the other hotels.Genuine Hotels.com guest review
"Mandalay....Lower the pricing, Hotel becoming "old"
They have to lower the pricing since the hotel is becoming "older" than most.Genuine Hotels.com guest review
"Great Views of Town"
I really wanted to see the shark exhibit and was terribly disappointed it was not included as being a guest of the hotel. We didn't pay the $36. Other than that, we enjoyed our stay and the friendliness of staff. We couldn't stop laughing about the pressure sensitive honor bar. "Step away from the candy, your floor is on lockdown and the building is […] surrounded". LOL Anyway, yes I think we would stay at the Mandalay Bay again. Read moreGenuine Hotels.com guest review
"Rooms need TLC but this is typical Vegas"
PROS: Room size pretty good for price (stayed in the 750 Great Room), location of hotel is away from main part of strip (which we preferred)/easy walk to strip, nice hotel wait staff and plenty of restaurants to select from. CONS: Rooms need TLC and maintenance! The lounge chair was stained/dirty, the bed sheets have seen better days, the iron barely […] worked and half way through the stay, one of the double sink faucets shot off/up into the air and sprayed water all over the bathroom! I guess the gasket holding it together broke. Luckily nothing was ruined and maintenance fixed it upon calling them but for as overpriced as food/drinks are, Mandalay Bay needs to put some of that money back into the upkeep of their rooms. Read moreGenuine Hotels.com guest review
The hotel was beautiful, the staff were nice, and the casino was so fun. Will definitely stay there again.Genuine Hotels.com guest review
"Save a day for check-in"
Service was poor across the board. Check-in line was multiple hours long all day long. They are not equipped to process a hotel this size. Bell service was rude and unhelpful. Casino cage staff was also rude. Room looked nice but because we couldn't check in until almost midnight, the money spent was wasted. The one exception to the rude and unhelpful […] staff where those at the pool. All pool staff we dealt with were nice, helpful and did great work. It's too bad their work is dragged down by those inside. Read moreGenuine Hotels.com guest review
"Not what I was hoping"
We were staying at the hotel for Convention and were also exhibiting at this convention. After our 11 hour road trip to the hotel we were told they do not have oversize parking and would need to park three properties down and take a cab back to check in. Hotel room was TINY and had the worst wifi I have ever encountered. Barely usable. The TV would […] rarely work and when contacting the front desk to complain they never sent anyone up when they said they would. Fresh towels made it up to our room twice out of six days. For the price we paid it was not worth it. Venetian, Belagio, really anywhere else on the strip is better. Read moreGenuine Hotels.com guest review
Overall the hotel is elegant and clean but remember that they charge for literally EVERYTHING. For example the tubes to ride the lazy river, the mini fridge in the room is locked unless you pay for it etc. These should be complimentary conveniences. I also don't understand what the daily $30 charge is for, especially since it's at check in. Oh and the […] hotel in on the strip but on one end so you definitely need to take taxis to get to the other end, a hotel towards the middle might be a better option if you want to save on transportation. Read moreGenuine Hotels.com guest review
"Great hotel with an amazing pool!"
Mandalay Bay is an awesome hotel with the Mandalay Bay Shopping Center just next door. It is a short walk to Luxor (can walk inside on hot days) and has an amazing pool (they created an artificial beach with sand and a great wave pool that is better than many other waterparks' wave pools). The rooms (even regular ones) are big and spacious and have […] good views. The staff was great and very helpful. Also, Michael Jackson's Cirque du Soleil show plays here and is AMAZING! Only minor negative is parking (if you're driving) is kind of far from the rooms, so if you need something from the car, be prepared to walk. Also, do NOT eat at the Bayside Buffett (it is by far the worst buffett in Las Vegas), it basically tasted like they just made some microwave dinners and just put the food in a fancy serving dish. Read moreGenuine Hotels.com guest review
During My Stay In The Hotel SUites, My television Went Out And The Hotel Never Repaired It. Being A Football Sunday, I Was Disappointed. Everything Else Was Great. Also Better Direction For When You Stay In The Suites To Prevent Excessive Walking.Genuine Hotels.com guest review
"ups and downs"
Pro: nice rooms Very nice pools....? Cons: no exhaust fans in toilets. Had to call hoiae keeping for air freshener after my cousin had #2 They told us they closed the pools at 6pm. We went around 5pm. The pool was closed. Then we heard that p.diddy rented the pool out. I chose mandalay bay because of thier pool,not to use thepool destroyed our outi […] ng Read moreGenuine Hotels.com guest review
"Luxury Near the Airport"
Mandalay is truly the crown jewel. While many think Bellagio and Caesar's Hotels are the standard, Mandalay stands out on their end of the Vegas Strip. The staff is friendly and the amenities are 1st class. The buffet and restaurants were fabulous. It is right near the airport which is incredibly convenient. It is a bit of a hassle to get to the heart […] of the Las Vegas strip. Most of the other casinos on Mandalay's end, like Excalibur and Tropicana, are a bit outdated or rundown and tend to attract a different consumer. That is the only downside. Read moreGenuine Hotels.com guest review
I enjoyed staying at the Mandalay Bay, and I would go back. The hotel had all the amenities of casino, food, drinks, and entertainment. I did not need to go any where else, but I did venture out to see the rest of Vegas. There is a tram at the hotel that can take you to other casinos and shopping. The pool at the hotel was great with the wave pool and […] different pools to choose from. I would go back with other friends just to have another great experience. Read moreGenuine Hotels.com guest review
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