"Very happy with the hotel"
Great time great hotel great food Halloween is always a blast in vegas and Hard rock had some interesting characters it was generally "slower" than I remebered it ...but that made it even betterGenuine Hotels.com guest review
"h2t Tony's Visits to the Hard Rock"
I own a business in LV and visit every week. I stayed in all of the 4 and 5 star hotels... The Hard Rock has the very best beds to sleep on in town. Love staying there, even more love sleeping at the hard rock.Genuine Hotels.com guest review
"Great choice for a weekend getaway"
Came to Vegas for a weekend getaway. I was extremely happy with my choice, what with all the rock-n-roll memorabilia to look at everywhere! My only complaint is that the bathroom/shower area is way too dark, even with all the lights turned on. I think a rolling door would work better by the toilet/shower, instead of stepping off to the side of the toilet […] in order to close it. Fun stay though! Read moreGenuine Hotels.com guest review
IT WAS GOODGenuine Hotels.com guest review
"Hard Rock Hotel ROCKS!"
Hard Rock is always niceGenuine Hotels.com guest review
"It was ok."
It could have been better.Genuine Hotels.com guest review
"The pool areas should be open all year!"
Our stay was great. The service was great! Anywere we went in the building, there was great music, friendly staff, an very cool music history artifacts. This hotel really did their homework on aromatherapy, it kept us in great moods the whole time we were there! :-) accept when we found out that most of the pool areas were closed, an the rest of the […] pool areas close next week, when we want to come back for the Awsome KISS show Read moreGenuine Hotels.com guest review
Our Beautiful new room overlooking the pools was very comfortable! Incredible room for the price!Genuine Hotels.com guest review
"Good for business visits"
The beds are very comfy, but the side next to the lamp needs to be rotated occaisionally, they begin to sag.Genuine Hotels.com guest review
"First Class Experience!"
This is my third stay at Hard Rock Hotel & Casino. Excellent service and room. The only challenge is the distance from the actual strip. Its a good mile walk to get onto the strip to see all the sights and sounds. Yet the resort itself is excellent!Genuine Hotels.com guest review
"Amazing, you feel like a rock star:)"
This is an amazing hotel, however bit far from the strip, but its uniqueness fully compensates.Genuine Hotels.com guest review
"Rocked Out by Hard Rock"
Had a rocking time at the Hard Rock Hotel!Genuine Hotels.com guest review
No coffee in the room.Genuine Hotels.com guest review
"A bit disappointed."
We reserved a King room. At check we were told we were getting upgraded because they did not have any left. Great! So we thought. The upgrade was a room with two beds and a "pool view" HA! We did not find this an upgrade at all. Room was dirty, greasy finger prints on glass top of desk, dust everywhere, bathroom counter and floor was also dirty. Needless […] to say we got another room somewhere else. The Joint venue was great however. We enjoyed the concert Read moreGenuine Hotels.com guest review
"Great off-strip hotel/casino."
Best off strip hotel/casino. Nicely remodeled. Great energy.Genuine Hotels.com guest review
"Great Hotel to stay"
EverythingGenuine Hotels.com guest review
"Close to airport and the strip"
I had a great time at the Hard Rock Hotel in Vegas. Excellent casino and rooms. Close to airport and the strip.Genuine Hotels.com guest review
The hotel's atmosphere was electric, if you like rock n' roll. Many displays of costumes worn by rockers. Even the background music was great. We were upgraded to a mini suite- we loved it! Everything was above expectationsGenuine Hotels.com guest review
"Great room. Lousy check-In"
Great non smoking room in the Paradise Tower. Great pool view. Confy bed, great pillows. Nice shower. Long long wait to check in. Over 20 minutes. I was 5th in line and the hotel had 3 clerks checking people in. One it was my turn the staff was great and i was on my way very quickly.Genuine Hotels.com guest review
"Keep going back"
Upgraded the room this time and well worth the $50. Spacious room, excellent bed and pillows, quiet at night, and the pool is amazing.Genuine Hotels.com guest review
"Cool place, but aging"
Rooms were not very clean but the service was quick unless you were by the pool. Mr. Lucky's was an excellent place to eat.Genuine Hotels.com guest review
i was impressed. i had low expectations. i will definitely come back. the pool is a lot of fun. the casino is small, so doesn't take long to get to your room and back. plenty of good restaurants too. for lower cost and ease, this place is greatGenuine Hotels.com guest review
"Good Location Great Built in Radio"
Room was clean but carpet while clean but worn. I love the built in radio in HRH suites with various music channels to fit your needs. TV was in HD. Off strip but very close and convenient.Genuine Hotels.com guest review
"Most comfortable hotel beds"
Outside of a plumbing issue in the shower, the rest of the room was great. Beds and bedding were phenomenal. Moved over to Mandalay for a meeting and beds/bedding were not nearly as nice.Genuine Hotels.com guest review
"I stayed in Motel 6s that were more accommodating"
I stayed in Motel 6s that were more accommodating. The staff was less then helpful and the room while clean was less this useful. The internet was slow and a pain to log in with. The TV or their entertainment system was a pain to use. The shower while nice to look at was not functional and their was no water pressure to speak of. It was noisy as well. […] I lived in Vegas for many years so I know the city very well. I have stayed at other hotels so unless you have some kind of burning need to relive the 80's I would say other location are better for the money. Read moreGenuine Hotels.com guest review
"Love the hotel! But Front Desk Rude"
Let me start off by saying I love the Hard Rock. But it all comes down to service and ahem- a lack thereof from the front desk attendant. When we checked in, Jewel, our receptionist gave horrible customer service. I was being friendly and asked her how her day was going and she interupted me to ask for my ID and when I repeated myself she never once […] smiled or looked me in the eye. I inquired about late check out because a gentleman I had spoke with earlier on the phone said it was free and allowed check out at 12 rather than 11, and she flat out told me no. I was so taken aback by her bluntness that I had to look at my friend to make sure that really happened and she was just as shocked. I explained that I had talked to someone earlier and she said "oh yea we do that all the time but I cant do that for you." Um? No sorry- no explanation. The only time she looked up at me was when I asked her what her name was and she looked rightly shocked because she knew she gave us bad service. The room itself was beautiful and comfortable- when I called the next day to ask the front desk about late check out again- the man was so kind and gave us the late check out without my having to explain anything at all. Maybe Jewel didn't like me? I'm a firm believer you get more with honey than vinegar but even when I was kind- all I got back was vinegar. It made me very uncomfortable. Every place has their bad apples I suppose. Read moreGenuine Hotels.com guest review
"best hotel in Vegas for the $"
Hard Rock Hotel is definitely the best hotel in Vegas that's not directly on the strip. Great rooms, great food, live music, overall great experience.Genuine Hotels.com guest review
It was the best hotel. The bed was super comfy the view was amazing and the service was beyond my expectations. I am definitely going back. The best getaway EVER!!!Genuine Hotels.com guest review
"Book by it's cover?"
Good points: NIcely appointed room, Culinary Dropout restaurant, nonbusy and not too smoky casino, inside staff friendly/helpful. Bad points: looks like heck from the curb, valets are useless, room was miles from check in (no assistance offered), pool side side staff lame, no cocktail service and nice pool was closed the day after the drunken Rehab […] fest. This is a classy hotel that is a little hidden. I wish our pool experience would have been better. I would be willing to give it another try. Read moreGenuine Hotels.com guest review
"overcharged and lied to"
Was charged 100$ after i left for nothing, said they were going to refund 1 day resort fee for issues I had, but was never refunded.Genuine Hotels.com guest review
"Romance isn't dead"
Great place to have romance rekindledGenuine Hotels.com guest review
Fantastic , we got upgraded to a fabulous suite the size of a large apartment .Genuine Hotels.com guest review
"Hard Rock Swank with a Youthful Vibe"
Upgraded for free to the HRH tower on a Monday night stay, and the suites were swank and extremely well appointed (automated draperies). Everyone thought the beds were the most comfortable hotel beds any of us had ever experienced. Its a fun and youthful staff to match most of the guests (they made me feel very welcome despite being over 50, but so […] are many aging rockers). Only there one night but really enjoyed the vibe and the hotel. We found the staff to be accommodating, friendly and efficient despite more than a few guests that seemed to have the exaggerated sense of entitlement rampant these days. We ate in the hotel and there were many good choices. They also gave us a free round if drinks. All in all a great experience. All in our party said they would definitely stay there again. Read moreGenuine Hotels.com guest review
Miss informed about Resort fees and additional $50 deposit was annoying.Genuine Hotels.com guest review
AMAZING HOTEL. VERY CLEAN, STAFF VERY FRIENDLY.Genuine Hotels.com guest review
"Almost strapped the bed to the top of my sedan."
The beds were amazing! I didn't want to leave!Genuine Hotels.com guest review
Not good for family vocation.Genuine Hotels.com guest review
"service is horrible!"
We checked in with no welcome no explanation of the dep. N all that stuff. Then as we were checking out we started ti gamble and within 15 min I got carded 6 times. Then we just wanted to as we checked I recieved the worst service. I will never stay here again.Genuine Hotels.com guest review
"HUGE Let Down"
The line to what we thought was check in had about 40 ppl in it.We waited and realized it was checkoutline. we couldn't checkin until3. since some of our friends flew in the day before, We got a key to their room.There was a separate line for mail and keys. We got into that line that was 4 ppl deep and stood 20 min because employees let people who were […] checking out stand in that line also instead of telling them to get in the correct line.Pink Taco-$78 lunch Check in.waited again.only 2 staff behind the desk,. The HR Definitely likes to make you wait for their experience.There was a $300 holding fee upfront.Our room was OK.the bathroom door could not be opened without running into the toilet, but how much time do you actually stay in your room when you are in VEGAS. When we did gamble at HR, we were never served drinks. It seemed to be 1 server that didn't walk very fast.HR started construction on the sportsbook . Monday at 2 pm over the intercom we were told they would be testing the fire alarm. it went through the intercom in each individual room was a siren and warning that went on for 15 minutes! Lastly on our final night there we were turning in for the night. @3 am and got a knock on the door from Maintenance saying there was a water leak.They came in and found the entire wall of the headboard and nightstand carpet was wet from water leaking in. All of my shoes were wet and they said they would rip the carpet out&let us go back to sleep. Read moreGenuine Hotels.com guest review
"Going Down Hill"
They have let the place go down hill. Rooms are basic, which is fine, but not very clean & getting dated. Just not what it once was. With so many options in Vegas, I would choose another place.Genuine Hotels.com guest review
The bed was the most comfortable bed I have ever slept in, however the daily fire alarms prevented us from enjoying our stay to the fullest.Genuine Hotels.com guest review
"Great Room, Slow Reception"
I love the concept of the hotel. Paradise Tower rooms are very nice; modern, comfortable and clean. Great pools but obviously drink prices are pretty steep at the pool bars. My biggest complaint is the super slow service at check-in...my God, I've closed mortgages faster. Check out even worse...one look at the check out line convinced me to use express […] check out booth, still waiting for my receipt for "resort fee" to be emailed to me one week later. Read moreGenuine Hotels.com guest review
From the get go our stay was off to a bad start. Long lines, frenzied staff and not the friendliest staff. It's Vegas and it was a Sunday that we stayed. I expect if you work in hospitality that you are prepared to deal with people and a lot of them. The front desk especially seemed hassled to check people in. General access pool was completely full […] and the only option was to go to the Rehab pool party if we wanted to hang by the pool. No variety to the music, no chaise lounges in the sun, hefty price tag to get in and not ONE time did a waitress/waiter come by in the three hours that we were there to take a drink order. Waited in line at bar for over 30 minutes to get a drink and the prices were outrageous. $33 for a strawberry margarita and that is without tip. I could go on but I won't. Just very disappointed. Read moreGenuine Hotels.com guest review
Great stay! They even upgraded me to an executive suite. So wonderful!Genuine Hotels.com guest review
we loved how unique the rooms where. very clean and great monumental rock artifacts through out the hotel. we will for sure stay their again.Genuine Hotels.com guest review
I enjoyed it. It was a nice hotel.Genuine Hotels.com guest review
"The Best Beds To Sleep In!"
Always consistently a great place to stay. The beds are heavenly, and unlike Vegas hotels, walking through the hotel and casino is not overwhelming. Also, it should be noted that the hotel showers are great. There is actually great water pressure which I have found always seems to be a problem at the bigger strip hotels.Genuine Hotels.com guest review
"Love this hotel!"
They didn't have the king I reserved at check-in but apologized and upgraded me the next day for the remainding nights of my stay. I love the adult vibe and pool.Genuine Expedia guest review
"It was okay"
It was my first time in Vegas. We had to constantly call to get our room cleaned and get the toilet fixed. Other than that, it was okay.Genuine Hotels.com guest review
"Location was terrible. Far away from strip."
This is not in walking distance to Strip and Hotel is kind of wierd.. noisy music and dark. Room was nice and modern. No internet provided. Charges are high. Pool is crowded. Not recomended. to anyone. No point to stay there. Better stay somewhere else. No.. did not like it.Genuine Expedia guest review
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