"Lovely Oasis On The Strip"
A little surprised to discover that the "hotel" is actually the top 5 floors of the Mandalay Bay hotel. Basically the room is the same size as the Mandalay Bay but more refined. You are instantly calmed by the lack of noise, superb staff service and non-congested lobby, pool and restaurants. Terrific place for a family with kids. Price was right for […] what you get. Gym not exactly terrific but you can use the much larger adjoining Mandalay Bay one if you want. Staff service was truly above par for 'Vegas... We will come there again. Girl friend loved it because there was absolutely no smoke....because there is no casino directly in hotel... (there is a casino a very short distance away in Mandalay Bay hotel... Read moreGenuine Hotels.com guest review
"Four Seasons Las Vegas"
Very lovely hotel - very clean. Quiet especially for Vegas!Genuine Expedia guest review
The hotel is in four floor of the Mandalay which was so nice and convenient! The room was nice but Our shower was broken was flooding everywhere and even after we complained after 3 days it was never fixed! The real kicker is that the service other than the concierge desk and their house car was horrible! We have stayed at the four seasons in Beverly […] Hills, Atlanta and Vancouver and I would never stay at this one again! Infact, we moved to the Bellagio because the service was getting worse not better. For example, we had tickets to a show at 7. I order room service at 4:30. The food which they said would be there at 5:15 didn't come until 6pm. So, by the time we ate and took the tram to the MGM with my 5 yr old we were a half and hour late for our show! Totally unacceptable! We then came back and my five year old wanted dessert! I called room service and they said for sure within a half hour tops the dessert would be there. I said chocolate chip and oatmeal cookies only because she is allergic to peanuts. They still sent up peanut butter cookies that she of course touched and had to be bathed and given Benadryl. The management was suppose to follow up with us in the morning and of course they didn't! The service at the pool was equally bad! So, we have now moved to the Bellagio for the rest of our stay! The penthouse here is insane and the service is amazing! Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review of your recent experience at Four Seasons Hotel Las Vegas. We are happy to hear you enjoyed your guest room as well as our proximity to Mandalay Bay. We are very sorry to hear about the various service issues you experienced, however. This certainly is not the type of service we aim to provide and we understand your frustration. We hope you will return to the hotel in the future so that we may change your perception of the hotel.
Nice rooms throughout Las Vegas are pretty standard at this point. What really sets the Four Seasons apart is the staff and seclusion. Encapsulated inside the gigantic Mandalay Bay complex, but maintaining it's own separate identity the Four Season creates an oasis in the hectic environs of the Las Vegas strip. The entrance is quiet and uncongested. […] Check is prompt and friendly. As returning visitors our daughter received an edible, chocolate welcome puzzle and miniature robe. The room service gives you a prompt estimate on your foods arrival time. While house keeping does what they're suppose to by keeping things bright and shiny. However, all the frenetic energy, restaurants, card tables and night clubs are available next door at the Mandalay Bay. Most importantly the elevators have no drunks engaging in some profanity lace rant or bad fashion requiring hours of eye scrubbing with cute kitten videos. Great place in my book! Read moreGenuine Hotels.com guest review
"Great as always"
Amazing rooms very clean accepts pets Wrote kids names w alphabet sponges Only negative pool closes at 7 PMGenuine Expedia guest review
"Great private pool and lounge area facilities"
Very wonderful and relaxing one night stay. This location allows you to get away from all the Vegas crowds and still be conveniently located.Genuine Expedia guest review
"Solace in the middle of the action"
We have visited Vegas many times for business but have always found the hectic traffic flow of Mandalay to be too much, this time we decided to stay at Four Seasons which is located adjacent at basically at same location but we had numerous quiet perks we never experienced at Mandalay Bay. The service and cleanliness were superior to other hotels but […] in a crazy environment, we wanted to be close to everything and still have a great time, but not be part of the rat race of Vegas flow. Everything was perfect! Read moreGenuine Hotels.com guest review
"A Bad Place"
This is not really a Four Seasons....it is the top 5 floors of Mandalay Bay and it is nothing more than some nicely renovated hotel rooms atop an awful complex. The restaurants are horrible, the pool is tiny and not luxury at all, the casino is rundown, and the place is very poorly managed. If you don't have to be there for some compelling reason, there […] are 5 or 6 LV hotels that are far better and the price is equal or better. It is a sad commentary that Four Seasons associates its fine name and reputation with such a poor establishment. This is more like a 3 1/2 star hotel...not 5 stars. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review. We value guest feedback, positive or negative, because it helps us improve the guest experience. We are sorry you had such a disappointing visit. We hope you will return in the future so we can do our best to change your perception of the property.
"Best hotel in Vegas away from the crowds"
Private, peaceful, classy....great accommodations and great customer service. The food was terrific as was the pool experience.Genuine Expedia guest review
"Best Customer Service"
We have been to a lot of 4 and 5-star hotels, but Four Seasons has the BEST customer service of all! A bit on the pricey side, but hey, it's Four Seasons!Genuine Expedia guest review
"great hotel for family."
this is my first time to write a review because i am a little lazy person... i am writing this review because i was very impressed with staying at four seasons hotel. i have 3 1/2 yr old son and 1 1/2 yr old daugter. all employee is very kind and helpful to our family. If someone just want to relaxing and enjoying with family, i really recommend this […] hotel. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Las Vegas We are thrilled to hear you and your family had such a wonderful visit. We look forward to welcoming you back to the hotel in the near future.
"I hate Vegas, but I could live in the Four Seasons"
As a former business frequenter of Las Vegas, I was very skeptical when my wife wanted to celebrate our 1st anniversary near the strip. Neither myself nor my Wife gamble or binge drink so to me, Vegas really wasn't the best choice. I chose the Four Seasons because of their name, reputation and reviews on Expedia and I have to say; the experience my […] wife and I had there changed my mind completely. From the moment my wife and I stepped out of our airport shuttle, we were treated like royalty. The staff was exceptional, pleasant, engaging and amazingly accommodating. The cleanliness of the hotel and the room was immaculate. The food and amenities were on par with what you'd expect from the finer hotels throughout Manhattan and though the prices are also on par, it was well worth it. They made our 1st Anniversary a memory that we will cherish for the rest of our lives and we are already planning our return. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Las Vegas Thank you for spending your anniversary with us. We are honored to have been a part of such a special celebration. We are happy to hear you had such a great experience and look forward to welcoming you back in the near future.
"Great place to stay"
The Four Seasons has an incredible staff, great amenities, pools and rooms. It is a nice escape from the crazy party scene if you are more of a Vegas traveler there for relaxing pools, sun, shows and luxury service. We loved the restaurants, the bar service at the pool, and all of the little extras that make this hotel a place we can't wait to come […] back to. Read moreGenuine Expedia guest review
"So wonderful for kids!"
Most know how wonderful any Four Seasons Hotel may be, but what was so surprising was how special they made my 10 year old son feel!Genuine Expedia guest review
"What's not to like?"
We booked a stay here for the tail end of our Grand Canyon vacation and it was perfect. We had three children under the age of 5, including a newborn and wanted to get away from the craziness of the strip. This was perfect and the staff couldn't have been more accommodating. The manager gave the kids adorable plush puppies upon check in and had a plate […] of gorgeously arranged cookies ready in the room. I asked for a microwave and a refrigerator and they were happy to place in our room as well. I also needed an early check in and late check out, and they didn't blink an eye and made those arrangements for us. The spa treatments, though pricey, were wonderful and the pool was relaxing and perfect for both adults and kids. There was lots of pampering during our stay from frozen blueberries and water spritzing at the pool to over the top service upon check-in and at the spa. As I said in the title, what's not to like and really, the price is about the same as any of the other nicer hotels on the strip, without the bad elements of gambling and drunken stupor. Of course we'd stay there again! Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review. We are thrilled to hear that you and your family had a pleasant stay and hope to welcome you back in the near future!
"Move over Encore, I have a new hotel choice"
The staff was very attentive and polite. We usually prefer to stay at the Wynn Encore but their price for the night was little extreme, so I thought we would try the 4 Seasons. WOW! Definately going to book it here next time. The fact the hotel is non-smoking and gaming free was great. It's attached to the Madalay Bay so if you really need your gaming […] and smoking fix, it's only an elevator away. There was a resort fee that covered phone, wi-fi and coffee. We used none, as the coffee machine did not work in the room. When checking out I asked to have the fee waived and they said no, but did offer to go get me a cup of coffee. Overall it was a fabulous hotel. Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to review your recent stay at Four Seasons Hotel Ls Vegas. We are happy to hear you enjoyed the non-smoking and non-gaming atmosphere and our proximity to Mandalay Bay. We are sorry to hear you experienced issues with the coffee maker in your room. We look forward to welcoming you back on your next Vegas visit!
I loved everything about the hotel they were so nice will stay there againGenuine Expedia guest review
Very nice at times.However on leaving I felt I had to complain that a very strong smell of pot wafted down the corridor and every time I went near my room a dog started barking in the room across the way. It started up during the night at times as well. This is very disappointing for me especially as I used to stay at the Bellagio and will seriously […] think about going back there . These situations are not what you expect when you go to the Four Seasons Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas We appreciate your taking the time to write a review of your stay at Four Seasons Hotel Las Vegas. We are very surprised to hear this and would welcome the opportunity to speak with you further. We are sorry you had such a negative experience and hope to change your impression on a future visit.
"Fabulous experience from start to finish."
Glorious hotel, beautiful surroundings, excellent service, extremely well trained, helpful, conscientious, courteous, charming staff - marvelous restaurants. The ultimate weekend experience in Las Vegas is to drive onto the grounds of the Four Seasons, check in and never leave the premises!! The spa is sensational, and a total respite, the fitness center […] is extremely well equipped with outstanding outside views of fountains and clear blue skies with plenty of light and an airy feeling inside, the new Press Bar is charming, inviting and an outstanding addition to an already perfect environment. We've experienced several Four Seasons hotels in several different cities and countries....this property is hard to beat and should be on your list. Read moreGenuine Expedia guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review of your recent visit to Four Seasons Hotel Las Vegas! We are happy to hear you had such a wonderful visit and that you especially enjoyed the service, The Spa, the restaurants and PRESS. We hope you will return to the hotel for another getaway soon!
This was a terrific hotel for a family Vegas trip. The staff were amazing and restaurants delicious. We will definitely be back.Genuine Expedia guest review
"Absolutely beautiful gem in Vegas"
I can't speak highly enough about the Four Seasons! From the rooms, to the staff, to the little "extras" , this is by far the best! Everybody is friendly here, the staff greet you using your last name so they take the time to know their guests. The rooms have recently been upgraded and they are beautiful! complimentary bottled water, or fresh fruit...coffee […] in the room...ice in the dish when you arrive back at the room from your adventures...a pool with chairs and cabanas that you don't have to rent but rather, are offered to all the guests! Delicious meals at the Veranda with some of the best,. no THE best service I have ever experienced at a hotel. Quiet rooms which in Vegas are almost impossible to find. If you want action, simply step through a door and you are in Mandalay Bay! Then return to solitude and comfort. The pool is breathtaking and not overly crowded with fresh towels brought to you as well as an endless supply of ice water I won't stay anyplace else in Vegas! This place spoils you, and I honestly can't think of a thing I could say other than I can't wait to get back here! Second time staying here and it won't be the last. And unlike some five star hotels, nobody here is pretentious, just extremely friendly. You feel comfortable whether you are in an evening dress or yoga gear. And don't forget they have a driver to take you within five miles on the strip, now THAT is amazing! Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you so much for your complimentary review of Four Seasons Hotel Las Vegas. We are thrilled to hear that you experienced unparalleled service from our staff and that you enjoyed our various outlets including Verandah and the pool. We have shared your comments with our staff as a source of inspiration. We look forward to welcoming you back to the hotel in the very near future!
"Outstanding service; wonderful management"
The staff at Four Seasons Las Vegas is nothing shourt of fabulous. Staff members are not only providing excellent service, but it is offered with sincere hospitality. I have to shout out kudos to the management for an outstanding effort. The frozen chocolate-covered mints at the pool are an examble of attention to detail.Genuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review. We appreciate your sentiments regarding our staff and have passed them on as a source of inspiration. We hope you will visit us on your next trip to Las Vegas.
"Four Season's Brand Lives On"
The Four Season's owns the top few floors of Mandalay Bay Hotel. For that reason, the Four Season's 'inherited' the space which isn't all that impressive. However, the service, as expected, is first class. Linens, bed - excellent. Shower itself was ridiculously small - comparable to a cruise ship shower. Location depends on what you are looking for. […] It's a taxi drive to the main area of the strip. It's the last hotel on the strip - which is nice and quiet. If you prefer to stay in the 'middle of the action' or a large hotel - stay at the Bellagio. Though we have stayed at luxury hotels across the world, this was our first stay at a Four Season's. Pool side service was the best we have ever experienced - sounds trivial but when the service doesn't exist, it can ruin a trip. You are permitted to use the Mandalay Bay facilities - but the Four Season's has their own private pool/facilities that no one else The employees are clearly treated well by this establishment and it shows. They love their job, they love their hotel which is beyond refreshing, especially in this day and age where complacency and complaining is taking over our Country. The end result = although the hotel itself wasn't what I had hoped, the experience itself won me over- I am a huge fan of this brand. Read moreGenuine Expedia guest review
"No better than this!"
Very satisfied. Great amenities, staff wonderful. Location out of the fray was perfect.Genuine Expedia guest review
"They are the BEST for a reason"
1st class from check in to check out. Four Seasons was awesome.Genuine Expedia guest review
The Four Seasons Las Vegas was a wonderful place to stay. Incredible service, unexpected amenities and beautiful facility.Genuine Hotels.com guest review
"Great hotel away from the action."
Great hotel if you don't want to be in the center of the Las Vegas strip. You will end up taking cabs more often. The lobby is under construction so there basically isn't a lounge or lobby in the hotel. The hotel is more old- fashioned and traditional in design. The rooms are beautiful and the happy hour is great!Genuine Expedia guest review
"Great hotel for family with kids"
Excellent hotel and great service. Everything is nice. Only thing is I wish the beds (for rooms with double beds) would be a little bigger since we had two children.Genuine Expedia guest review
"Fantastic oasis in Las Vegas."
The Four Seasons is a great place to escape the noise and craziness.Genuine Expedia guest review
"Great hotel for children"
Very nice hotel overall. Only recommendation would be that the rooms with two beds should offer Queen size beds not full.Genuine Hotels.com guest review
"A quiet, tropical and elegant escape!"
This was the best hotel hospitality we have ever had! They upgraded our room to a suite and brought popcorn and 7up for our son. A quiet escape from the Vegas pace/pulse... Truly relaxing and elegant!Genuine Expedia guest review
Staff was very courteous. Pleasant experience staying here Will stay againGenuine Expedia guest review
"Go Somewhere Else!"
This is supposed to be a five star hotel. We had booked a suite w/ 2 double beds for a family of 4. Upon checking in, were told it was a pullout couch. Really? Spoke w/ supervisor at front desk and got nowhere. Checked in next to a guest who had two nasty dogs with him, they actually allow that? They weren't the only dogs we saw and it is disgusting […] to think a dog may have previously slept in the bed. No way a five star should allow dogs in the hotel. This place is in Mandalay Bay, but is "separate", not really, you can't escape the Mandalay people. Don't bother with the pool, not enough chairs, we were told to put our names down and would get a chair when available. Seriously? The Mandalay pool is the same. The elevators at four seasons must be pulled up by parakeets, they are forever slow and always a crowd waiting. Go to Aria, much nicer and a better class of people. Read moreGenuine Expedia guest review
Loved the location, the ability to be in a noisy, crazy casino and walk into the Four Seasons and have peace, quiet and good smells. Great experienceGenuine Hotels.com guest review
"Four Seasons in Las Vegas - Never again......"
Cost to stay higher than expected. There was an additional per day charge for Resort Fees and Resort Fees Occ Tax and we did not use the resort amenities at all. They told me that they charged everyone these charges and that I signed for them when I didn't...No drinking water available unless you paid the exorbitant costs for what they provided in the […] so called "private bar in your room." And. Las Vegas in general has turned into a cesspool of perverts litterally lining the sidewalks all around the Four Seasons Hotel...Never again will I go to this location.... Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for taking the time to write a review on Expedia. We tryly value all guest feedback as it helps us improve the overall guest experience. We are very sorry you had such a disappointing visit. We hope you will visit the hotel again in the future. We would welcome the opportunity to try to change your perception of the property.
"Great hotel for families"
The staff were very attentive form the moment we arrive to the time we left.Genuine Expedia guest review
"quiet break from the madness of vegas"
just what we needed...great room...helpful staff...sunny poolGenuine Expedia guest review
"The best hotel"
We stayed at the 4S for 7 days. Check-in was very smooth and quick, our room was beautiful, with quality doors, trim work, the bath was gorgeous, beds comfy and the best thing is: you do not hear your neighbors. When you call the front desk they call you by your name, not room number. Because the 4S does not have a casino there is no cigarette smoke […] in the air and the hotel is very quiet and peaceful. The food at the Verandah was awesome but the service was not. We had a great stay and we would definitely return. Read moreGenuine Expedia guest review
"Best hotel I've ever stayed at"
This is the best hotel I've ever stayed at. And I've stayed in a lot of good hotels - including several other Four Seasons. The Four Seasons are always good, but the Las Vegas one is just better. Service was amazing - particularly for the kids! Room was spotless and the bed was so comfortable. The private pool area was great, but the access to Mandalay […] Bay's pool party was really cool. An oasis a stonethrow away from all the Vegas craziness. Absolutely fantastic! Read moreGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you so much for your complimentary comments regarding your Four Seasons Las Vegas experience. We are very happy to learn that the service was amazing and that the hotel's guest rooms, beds and pools met and exceeded your expectations. We hope to welcome you and your family back to the hotel in the very near future!
An Oasis in the desert Get away from the strip madness and relax. Never stayed in such a well run hotel. The service is superb and genuine from all members of staff. Food is superb and the prices are fair. Oh and great Happy HourGenuine Hotels.com guest review
Response by Four Seasons Hotel Las Vegas Thank you for your kind sentiments regarding your recent stay at Four Seasons Hotel Las Vegas. We are thrilled to hear that you experienced superb and genuine service from our staff. We will share your comments with them as a source of inspiration!
This was the perfect hotel if you want to get away from the strip and casinos. Very quiet and even secluded from Mandalay Bay Resort. It was so nice to be out on the strip but be able to return to quietness. This certainly a great place for the mid-age and older. Would definitely come back.Genuine Expedia guest review
"Luxury at its best"
Upgraded to a suite, well worth it. The Four Seasons didn't let us down, room was perfect, pure luxury service impeccable.Genuine Expedia guest review
A really beautiful hotel with fantastic service. The only reason I would rate it as a 4 overall is because in a city full of great hotels, the price is a bit high unless you are very concerned about isolating yourself from the Casino enviroment. No complaints about the room, facility or staff at all. Everything was exceptional.Genuine Hotels.com guest review
This was a pleasant stay in Vegas. Everything there is mega sized. However, appropriate detail was given each step of the way. The little things like a bottle of water in the car when returned from valet, to a pitcher of ice water for every guest at the pool, made this a very delightful stay.Genuine Expedia guest review
"Our New Go To Hotel"
We loved the Four Seasons Hotel Las Vegas. Everything was amazing from our first step into the hotel until our last step out. The staff was very accommodating: present, helpful and cheerful. I don't think I could say enough about them as they treated us like royalty. The pool was the perfect size for my two daughters and well secluded; it felt like […] a private pool in Vegas. And then we'd go to our room for a perfect view of the Vegas strip. All four of us said, "I wish I could live here." Thank you so much, Four Seasons! Read moreGenuine Expedia guest review
"Best hotel in Vegas"
Amazing as always. Would not stay anywhere else. Highly recommend.Genuine Hotels.com guest review
Great staff, great hotel!Genuine Hotels.com guest review
"Service you expect from Four Seasons"
Perfect in every way...Four Seasons always thinks of all the little details you don't get from other hotel chains.Genuine Hotels.com guest review
The Four Seasons was excellent. The staff always greeted us by name. They were friendly and courteous. We appreciated the quiet, nonsmoking atmosphere. We have already recommended this hotel to our friends.Genuine Expedia guest review
"Best choice on the strip but without crazy crowds"
Based on some of the negative reviews I was expecting perhaps a few hiccups in the standard of excellence that the Four Seasons brand is known for. Fortunately, we experienced no negatives whatsoever. The service, cleanliness, ambience--everything--was absolutely superb. I dont think we will stay anywhere else in Vegas from now on. The Four Seasons […] is a spectacular hotel and is an ideal choice for those who want a laid-back, calm, luxurious vibe. And when you want the casino and noise and crowds, you walk through the "Four Seasons guests only" door and viola--there it is! And then you can escape it just as easily by going back. If you stay at this hotel, do yourself a favor and use the fitness center and spa. There is no extra charge (its cobvered by the daily resort fee) and it is superb. Also, their restaurant Verandah was also fantastic. We had breakfast, lunch, and dinner there, and all meals were truly excellent. Also, dont miss happy hour--the drinks and snacks are only $5 each. Read moreGenuine Expedia guest review
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