"Nice hotel in Key West"
Though its a little far from all the attractions, since key west is not that big, and the hotel offers bus line, so it's pretty convenience to stay at this hotel. The staff is nice and answered all my questions warmly,Genuine Expedia guest review
Room was great, But we would have liked to have been offered a pool view room. instead of parking lot. All else was just fine.Genuine Expedia guest review
The stay was nice except for the chilly weather, lol Also, I thought we should at least had a free breakfast.Genuine Hotels.com guest review
"Great choice for Key West."
We thoroughly enjoyed our stay at the Doubletree. When our first room had a problem with noise level we were moved to another room. The van service to/from Duvall street was efficient and we could be away from the crowds if we chose. The restaurant was very good. Service at breakfast and in the evening was excellent.Genuine Expedia guest review
"Key West Wedding"
From the moment we arrived, the staff was wonderful! Micheal, the bellhop, promptly gathered all of our luggage and helped us to our room. The front desk check in was nice, greeted with warm cookies!! Our rooms were perfect, we had ajoining rooms, so the grandkids could run back and forth! our patio opened up to the outside bar and swimming pool. We […] did the bed and breakfast option, the morning breakfast buffet was very good. Anything you wanted was on the buffet. I would stay there again!! Free shuttle to Duval street. Just needed to stay longer!! Read moreGenuine Expedia guest review
"Good swimming pool"
My wife and I spent there for three days. As it was a little bit cooler than expected due to overcast weather, we enjoyed swimming pool very much at the hotel not at the beach! It was open until 11 o'clock every night and the water was so warm that we could spend there after coming back from sightseeing every night regardless of the weather. Also Jacuzzi […] pool was equipped. It was so good. Read moreGenuine Hotels.com guest review
The shuttle service was outstanding. One little issue that the driver did not get us to the correct boat for a fishing trip, but all the services and availability was outstanding.Genuine Expedia guest review
"What's not to like?"
Friendly staff, fantastic breakfast buffet, great pool (with waterfall). Rooms are fine and cleaning staff came and cleaned every day. Best thing is the free shuttle that runs every hour to take you to Duval Street and back to the hotel. Of course, there's always the choc chip cookies!Genuine Expedia guest review
The staff is very friendly and helpful. The shuttle to downtown is wonderful!Genuine Hotels.com guest review
Stayed with my family of 4. Chocolate chip cookies were a nice touch on arrival and departure. Pool area very clean and family friendly. Good food in the restaurant. Best part was the hourly shuttle to Duval Street and a ride to the beach or back to the airport on demand. We will definitely go back. One negative: mattresses were VERY uncomfortable and […] squeaky, made for long nights with my 2 wiggly children. Read moreGenuine Expedia guest review
The location of the hotel was near Stock Island where the business was located that I was visiting. The restaurant and bar were convenient for both myself and business acquaintances. The staff was courteous and helpful. Hope all goes well for this review. Great hotel! Thanks.Genuine Expedia guest review
"This was a nice hotel liked the shuttle alot."
This was a good hotel we had a good time and thought the staff and food was great!Genuine Expedia guest review
the concierge service was so nice, able to get all tkts at hotel. shuttle bus to downdown and airport was very handy. Great breakfast (if you like breakfast, i am not a huge fan of, but there was plenty to choose from). Even next to airport hardly ever heard a plane.Genuine Expedia guest review
Overpriced for the condition of the hotel. The staff was wonderful though.Genuine Hotels.com guest review
"Close to town and still far enough"
Nice hotel. Close to town but still far enough from the hustle and bustle. Staff is very helpful and friendly. Good breakfast buffet.Genuine Expedia guest review
Probably one of the worse places I have ever stayed. Pictures and descriptions are misleading, but the worse part is the staff. They are rude, lazy and unhelpful. They don't want to do anything and during high season they are even worse because the hotel is booked to capacity.Genuine Hotels.com guest review
"Hotel offers free shuttle service"
The hotel was very nice. The staff was very accommodating and friendly. I was very happy with the shuttle service the hotel provided. It was so convenient not having to worry about driving. When I go back to Key West, I would definitely stay there again. I was also very surprised at how good the food was.Genuine Expedia guest review
Did not deliver on three rooms as promised and confirmed on three separate occasions.Genuine Hotels.com guest review
"Meeting of the Minds at the Double Tree"
The hotel was a very nice facility. Grounds were well kept. Room was clean and the bed very comfortable. Shuttle service into downtown Key West was a definite plus. Drivers were very helpful and accommodating. Bob was our favorite. He made the drive fun and our cookie rewards for trivia a real treat. Our only negative complaint was no warm cookies on […] check in for Expedia people. Sort of made us feel like one star folks staying at a 4 star hotel! Had a good laugh about it all weekend! Would definitely stay here again......cookies or not! Read moreGenuine Expedia guest review
"We were just there overnight but very nice!"
Great!Genuine Expedia guest review
The hotel was close to the airport. They provided a bus to take us to town and pick us up that was very convenient. The personnel at the hotel were extremely helpful and kind. They made our stay there very pleasant and fun.Genuine Hotels.com guest review
"good hotel but too far from action"
Too far from Duval street and too noisy from airport near by . But it is a nice place to stay. But expensive.Genuine Hotels.com guest review
"First class hotel"
This is a wonderful first class hotel on Key West. Parking in downtown Key West is always problematic and expensive, so the hotel provides a reliable shuttle service between the hotel and downtown. The hotel is pet friendly.Genuine Expedia guest review
Great hotel, clean comfortable. The outdoor whirlpool had weak jets. That was the only disappointment. Also the shuttle stopped running to Duvall street at 11:30Genuine Hotels.com guest review
Beautiful pool, rooms, hotel, excellent service. Staff went out of their way to make people happy. shuttle service very nice and convenient.Genuine Hotels.com guest review
"Fantasy Fest in Key West"
I was very impressed with the entire experience. Although a ways away from Duval Street, there is a courtesy shuttle that runs every hour during the day and drops off at two or three locations close to Duval and on Duval. All of the help was extremely friendly and even gave us a private shuttle on one occassion when we missed the bus by seconds. The […] A/C worked well, the beds were comfy, extra towels were already in the room, a small refrigerator - everything we could have asked for. The lobby has a beautiful ceiling high fish tank that was really impressive. The pool area was beautiful and appeared to have plenty of lounge chairs. Breakfast buffet was very nice and reasonably priced. I would definitely stay here again. Read moreGenuine Expedia guest review
"Nice hotel!.....but rooms are toooooooooo small"
Overall was OKGenuine Expedia guest review
Wonderful Hotel, accommodating staff. Would definitely book here again!Genuine Hotels.com guest review
"Wonderful 4 days and 3 nights at Double Tree"
Double Tree is located on a great part of Key West. Far enough away from the excitement of downtown and the boat docks, it is in a quieter area of the island but easy to get to from US 1 and the airport. We flew in and rented a car, and within 5 minutes we were there. A beautiful lobby area with pillars and marble floors, an exotic fishtank, wonderful […] plants, and constant warm cookies and beverages out for their guests, this hotel makes your stay with them exquisite. Outside the lobby awaits a spacious deck and pool complex with a "walk-in" feature. Cabanas line the back of the area. There is a bar near the pools and over Happy Hour into the evening a small group plays live music- perfect for hors d'ouvres, drinks, or even dinner by the pools. Also outside the lobby is a wonderful restaurant, where we had breakfast each morning, with great entrees of all types, even including healthy choices. The restaurant features an optional breakfast buffet every day. We stayed in the cheapest King Suite, meaning a kingsize bed, a complete dresser/TV cabinet, end tables, desk, kitchenette(complete with microwave, refrigerator, ironing board, sink)and a full jacuzzi bath, separate shower, and dressing area (separate). The maids came daily and asked if you wanted fresh linens everyday or to save them money every other day. Service was excellent. We had a clogged toilet the first night and within 20 seconds a custodian was at the room repairing the clog. Read moreGenuine Expedia guest review
"Nice hotel hidden away in the heart of the city!"
Loved my stay. Friendly, helpful staff. Beautiful accommodations!Genuine Expedia guest review
"Nice Hotel near Airport"
Hotel shuttle runs every hour to take you to Duvall Street. Nice pool. Breakfast good. Clean rooms. Considering other hotels in Key West this one is decent value.Genuine Expedia guest review
"Ok, but a little disappointing"
Was in Key West for cousin's wedding. Upon arrival used courtesy phone to ask to be picked up at airport. Hotel van never came. I ended up taking taxi to hotel. Was also disappointed with the employee during check out. Seemed her attention was somewhat divided.Genuine Expedia guest review
"Close to beach"
The hotel was great. The shuttle service was good. I was worried about staying so far from Duval Street but the shuttle service was really good and I don't feel like I missed anything by not staying on Duval Street. Hotel was close to airport and beach. If you want to relax and but still feel the hustle of downtown, you can do both at this hotel. The […] hotel food was good too. Read moreGenuine Expedia guest review
What you expect from doubletree very good hotel / nice and clean / kind of far away from tourist attraction but shuttle available / should not have a charge for parking since it is far from town $10/ per day / also the room we were staying did not have a view I mean no view at all except for roof facing directly to window - in that case do not even […] put a glass window / spent a vacation in paradise one expect at least a view , so ask at the counter before check in get the breakfast with the room - worth paying for since no restaurants nearby - swimming pool very nice Read moreGenuine Hotels.com guest review
Very clean room, however our balcony room was located right on a loading dock, so that was our view out of the balcony. Needless to say, we just shut the curtains. We asked the staff to switch rooms, but unfortunately the hotel was fully booked. Other that that, the shuttle service from the hotel was awesome. It went to Duval street and the Southernmost […] Point. Very convenient and the drivers were awesome. Read moreGenuine Hotels.com guest review
Shuttle to downtown makes distance not be a problem. Hotel itself is very nice.Genuine Expedia guest review
"Nice hotel with shuttle to downtown"
We stayed at the hotel for one night end of September. Nice hotel reasonable price although the room could use some improvement but overall it is clean and nice Shuttle to sunset and southern most tip best of the trip Saving tons of trouble over driving and parking in downtown KeywestGenuine Expedia guest review
"I feel it was a bit pricey."
The staff was wonderful. The hotel food was bland and expensive. At least the complimentary coffee was good. Drinks weak and expensive.Genuine Expedia guest review
"Nice hotel close to the airport."
Everything went well. From the prompt pickup at the airport, to the check-in with the famous chocolate chip cookie. The room was ready, even though we arrived before the standard check-in time.The staff was great. From the house keepers to the restaurant staff and especially the bartenders at the Tiki Bar. The shuttle to the attractions and the downtown […] was prompt and the drivers were courteous and knowledgeable of all the areas. It was an enjoyable stay. Read moreGenuine Expedia guest review
close to airport ,close too docks , great shuddle system around island , very helpful with working around our fishing and travel scheduleGenuine Expedia guest review
"Bad customer services"
Bad customer servicesGenuine Hotels.com guest review
"Great service and very convenient hotel."
Great hotel. We will return again. Hotel facilities were as we expected with clean rooms and friendly staff.Genuine Expedia guest review
"Good Choice of Hotel"
DT was an excellent hotel. It was very clean, the room very neat, and the service superb. I would definitely go back again.Genuine Hotels.com guest review
"Free shuttle !!!"
Concierge was extremely helpful. Pool was very nice! Tiki bar and Vivian were AWESOME!Genuine Expedia guest review
I had never stayed at this hotel before. I was totally impressed. The hotel was well laid out, very nice atmosphere with plenty of great amenities and staff was very friendly and eager to please. Room was good size for the price, clean, quiet and we had plenty of towels and everything we needed to have a pleasant stay. They even have a free shuttle […] service that takes you right to Duval. Very convenient. Read moreGenuine Expedia guest review
"great downtown shuttle service"
The hotel is great. Breakfast buffet is good for the price. We loved taking the shuttle bus to and from downtown Key West, it runs every hour. I didnt like the view of the room we got to see the parking lot also the ac in our room was very loud every time it turned on. We paid a total of $1500 for 6 nights. Staff is very friendly.Genuine Hotels.com guest review
"shuttle key to enjoying visit."
staff very friendly. breakfast choice: prices a ripoff for cereal and fruit.exercise room and computer center very functional. would definitely come back again.Genuine Hotels.com guest review
We had a great stay at this hotel! The room was beautiful, along with the rest of hotel. We ordered room service twice and got order within 15 min. Get ready to rent a scooter or ride the shuttle, because this is NOT in walking distance to Duvall St. Also take the time to go snorkeling in the KeysGenuine Hotels.com guest review
"Liked transportation to downtown"
My stay was good. Most of the staff were pleasant,especially in the dinning area. Front desk not as helpful.Genuine Expedia guest review
"an OK stay"
Free shuttle service was great but the hotel location is a bit too far if you want to stay near the buzz and the waterGenuine Hotels.com guest review
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