Great hotel as a base to explore Key West. Clean, quiet and very nice staff.Genuine Expedia guest review
"Key West Getaway"
This was a 2 night getaway to Key West. We found the room to be clean and comfy. The overall appearance of the hotel was nice and as pictured. The breakfast buffet in the mornings was good and reasonably priced. The staff was friendly and the warm cookies at the front desk on check in was a nice touch. This is a few miles away from Duval street but […] the hotel has a shuttle. We had a car and it was an easy drive into town. Less than 10 mins. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Hotel was ok"
Air had to be fixed 3 notes in a row, as a result room was hot at nite. Tub drain was broke.Genuine Expedia guest review
Overall, we liked the Doubletree. They have a nice lobby and great pool area. The concierge, Melissa, was very helpful. My major complaint is the very noisy a/c woke us up repeatedly when it would cycle up and down. Also, I would have preferred a memory foam bed. This hotel is several miles from downtown Key West and they offer a shuttle into town. […] However, it runs only hourly and the buses are always full. I was glad we had a car so we could come and go easily. Parking in town wasn't bad. Read moreGenuine Hotels.com guest review
gorgeous hotel and staff was very nice. breakfast was delicious and worth the price ($15). free shuttle to downtown key west (15 min) was great.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Staff was very nice, answered all our questions. Shuttle bus drivers were very informative. Far from the hustle and bustle of Old Town, but just 10-15 minutes on the shuttle. Very quite for a big hotel, we heard very little outside noise.Genuine Expedia guest review
"Best stay in Key West!!"
We will stay here every time we come to Key West. Quiet location, awesome staff and service. Always looking out for the customer to do whatever is needed to make their stay the best.Genuine Hotels.com guest review
Close to entrance of Island . Clean . Great service great Cookies. Further from duval street but has great shuttleGenuine Expedia guest review
"Nice but misleading"
The hotel was was very nice and comfortable. They had a shuttle to Duval St. that was awesome because it saved us money on parking. The only thiing that was a little misleading are that the pictures show a beach but the hotel is not on the beach at all. The beach isn't too far but it's not on the beach and that was a little disappointing on my end. […] No biggie though. I would stay here again.. free cookies! Read moreGenuine Hotels.com guest review
"Road trip to the Keys"
Great shuttle service to Duvall St. The room and pool were perfect for a getaway.Genuine Hotels.com guest review
Disappointed in the room for the price. We stayed the rest of our Keys trip at a well known resort that was very much nicer for about $100.00 a night less. The room needed updating badly. The price for the breakfast buffet was ridiculously high also.Genuine Hotels.com guest review
Everything was very easy. Every one was very nice. The room was great. We got a balcony but we didn't now use it due to size and the great pool. Only thing I was not crazy about was the iguanas by the pool. Other than that it was all great!!Genuine Expedia guest review
"Excellent stay for a beach get away."
The hotel and staff are both top notch. The hotel restaurant was also excellent for breakfast and dinner. The pool and jacuzzi were great after a long day of sight seeing.Genuine Hotels.com guest review
"Last minute booking"
I was very glad that I chose DoubleTree. I've stayed at various Dbl Tree locations in the past and never once have been let down. There service is impeccable and always friendly without the (I'm being friendly coz I have to be). They truly are being sincere. The hotel is close to airport. You can here a plane over head but it's not bad. Inside room […] I didn't hear anything, very solid. Only thing wished the pool was bigger and cooler. Water too warm. Read moreGenuine Expedia guest review
"Free shuttle to get to Duval Street"
Great place to stay, good food and service. Free shuttle is great, used it several times. Very clean, pools were great.Genuine Hotels.com guest review
The best accommodations we've stayed at in quite a while. Highly recommendGenuine Hotels.com guest review
Fabulous staff!! The pool was perfect and the cute bar outside was a great touch to enjoying your evening swimming and having a great frozen drink at hand! The rooms were a perfect size. The hotel was overall 5starsGenuine Expedia guest review
The hotel is great!! They provide a bus to take you to downtown Key West (Duval St.), and to the beach with complementary beach chairs and towels. They do charge for breakfast $13.99 per person. Kind of pricey. I recommend eating in the downtown area. Pepe restaurant serve breakfast, lunch and dinner. They been there since 1909. The best breakfast I […] ever had!!! Great food! Read moreGenuine Expedia guest review
"Complimentary shuttle service"
Parking is not easy to find in this city so the biggest plus for Double Tree is the complimentary parking it provides. Enjoyed the stay and the excellent customer service provided by Shannon. Would stay here again for sure!Genuine Hotels.com guest review
"Great customer service"
The customer service was great. Everyone was helpful. Anything we needed they were there to help and answer. We were able to check in early bc we were traveling from Tampa, fl. I would love to stay at this hotel again.Genuine Hotels.com guest review
It was great!Genuine Hotels.com guest review
"Over priced for size of room"
3 people stayed in a room meant for 2. We had to put the coffee table on top of the TV cabinet - just to have a path to walk. The price of the room was $40.00 more than the Marriott we stayed in the night before on Biscayne Bay in Miami and that room had 2 double beds and a view of the Bay. This room had 1 Double bed and a small couch that pulled out […] to a twin size bed and had a 3ft balcony facing the East parking lot. This hotel is on the extreme opposite end of Key West's historic district. Next time will book at the Marriott or even the Days Inn as the room size will match the price!!! Read moreGenuine Hotels.com guest review
Excellent ,the poolfor children that great and the service excellent.Genuine Expedia guest review
"nice get away"
A beautiful stay really enjoy the shuttle back and forth between hotel and down town, Bob very informative and a joy to talk to. Staff very friendly. Would definitely come back again.Genuine Hotels.com guest review
"Great weekend get-away"
Great hotel. A little too far away from the "action" There needs to be some improvement on the hotel shuttle service to and from Duval StreetGenuine Hotels.com guest review
"Great top-of-the-line hotel"
This is a top-notch hotel with a very friendly staff. Check-in was quick, and at the beginning of this process warm chocolate chip cookies were handed out to all four of us, making it a nice way to start our little weekend vacation! The hotel is not located in the center of things in Key West...i.e., it's not walkable to Duval street, but they do offer […] a complimentary shuttle every hour to and from that area, plus they have a shuttle to a public beach area as well. Plenty of parking at the hotel, plus the restaurant there offers good food at decent prices. The breakfast buffet is basic but good, with everything you'd expect, including scrambled eggs, sausages, bacon, biscuits and grave, plus make-your-own waffles. We were a family of four, and the breakfast was included in our rate, which made it an especially good value for us. The only thing a little odd is they don't make up your room automatically; you have to call and request them to...but that was no big deal. We did want fresh towels, and all it took was a phone call and they were there within 30 minutes. The two queen beds we had (as opposed to two full-size beds) was a plus for sure. Will definitely stay there again...highly recommend! Read moreGenuine Hotels.com guest review
"Key west hotel"
Overall they stay was very nice. Clean rooms, great staff. The food was only OK but VERY overpriced in my opinion.Genuine Expedia guest review
Its was a fabulous stay at the Double Tree. I recommend it.Genuine Hotels.com guest review
nice hotel.only minutes to duval street where all the action is! take advantage of the free shuttle service!! hotel staff is awesome.Especially RONDA!!!!!!!!! Would definitely stay here again when thinking about coming to keywest again!!Genuine Expedia guest review
Have stayed here twice and would continue staying here in future.Genuine Hotels.com guest review
"Great family hotel"
The Double Tree Hotel was a fantastic property! The room was large enough for 2 adults/2 teens, it was clean and well decorated, the pool was super, and the staff was friendly. One stand-out for our family was the free shuttle. Using it made going to the beach or downtown easy, and it removed the need to try to drive/park near Duvall Street! I would […] recommend the hotel and definitely stay there again! Read moreGenuine Hotels.com guest review
Our 2nd time at the DoubleTree Resort Key West. Busy season, but they stay consistent. All very concerned with client satisfaction.Genuine Expedia guest review
Would definitely stay there again. The Executive Chef John and bartender Billy were very helpful and entertaining. They suggested dining options and places to not miss during our visit.Genuine Expedia guest review
It was a great experience! we were welcomes with warm cookies for my whole family. The room was very nice and clean. Best part was the changing room with a shower that we were allowed to use even though we had already checked out. The pool was beautiful and relaxing! Very nice would look forward to returning!Genuine Expedia guest review
"Comfortable, clean & friendly"
Other family members stayed at Sheraton Suites 2 miles from DoubleTree and had an extra room (suite) for us to day. We declined since we already paid for our room. I'm glad we did. Bigger bathrooms at Sheraton BUT our room at DoubleTree felt so much clearner & more comfortable (carpet & beds). We even had a ceiling fan! which was great The price was […] comparable,buffet was good. The fresh lemon water in lobby 24/7 was a refreshing touch in the hot humid FL weather. Read moreGenuine Hotels.com guest review
Bathroom had mold, but the pool was nice, would probably stay somewhere else next time. Air conditioner worked ok, and ceiling fan constantly clicked.Genuine Hotels.com guest review
Excellent service will definitely recommend to all my family and friends.Genuine Expedia guest review
I have been staying at the Double Tree in Key West for the past 9 years and never had a problem. We liked the Double Tree so much that when I went to Washington DC we also booked a few nights at that Double Tree in DC. The staff is very friendly and will do whatever they can to make your stay pleasant. The one in Key West has a shuttle bus that takes […] you from the Hotel into Key West that runs every hour. Billy the Greek and Bill are the best bartenders they make great drinks. All the shuttle drives are very nice and helpful. The rooms are clean and comfortable. Read moreGenuine Expedia guest review
"Great hotel live the fish in lobby"
I just stayed the night but it was a relaxing . The pool was nice , the room was clean the bed so comfortable & also loved they had transportation ..Genuine Expedia guest review
Hotel was great but .main lobby employees rude and Custer services sucks . Would I come back no .Genuine Expedia guest review
Hotel was very comfortable. I liked that they offered a free shuttle service to the downtown area.Genuine Expedia guest review
"On top of it"
I loved my stay!!! Loved " Billy the Greek" awsome guy great bartender :). I had issues with a guy that stayed with me staff was nice enough to put him in another room!! That was awsome thanks for having my back!!! This place was a very nice stayGenuine Expedia guest review
"Nice staff and good view"
We only stayed here for one night, and the staying is quite pleasant. The staff is very nice and they provide convenient shuttle to downtown and all the attractions.Genuine Expedia guest review
"A good place to stay in Key West"
The best thing about this hotel is the free shuttle to Key West downtown. The hotel is a bit old, but is up to Hilton standards. No complaints.Genuine Expedia guest review
"Clean, comfortable, convenient shuttle to downtown"
Would stay there againGenuine Hotels.com guest review
The front desk people and the one shuttle driver (Bob) were great! The staff in the restaurant and other bus drivers were rude. It was bad enough that we had a room right by the elevator but each morning the housekeeping people would stand outside our door and "have a meeting" at 8:00 in the morning. Come on people it's Key West. There should be no […] noise by the staff until after 10:00! There were not enough shuttles and were often overcrowded and could not fit everyone trying to get to and from Duval street so those people had to wait for the next bus. They should have this worked out by now - they knew they were sold out for Memorial weekend so they should have had 2 busses running. Very disappointing for a Double Tree. Read moreGenuine Expedia guest review
"Comfortable hotel. Great shuttle service"
Overall good experience. Check in staff was a little rude and not very helpful. I could not add my stay to the Hilton HHonors program because I did not reserve directly with them. I originally had a reservation with them but had to cancel and reserve through Expedia because of a lower price. The hotel would not match the price on Expedia. They would […] not even look at upgrading my room or getting me one with a view because I did not reserve through them. Said something about me not being loyal to the brand. I was there at 11:00 to try to see about an upgrade and the problem with the HHonors program. They guaranteed me the room to be ready by 3:00. Room was not ready as promised and had to wait at the bar. Very long wait just to get a glass of beer. The room was clean and very comfortable. Just a view of the parking lot so don't bother to pay extra for a balcony unless you can get a pool view. The best part about this hotel is the free shuttle service. Bob was a great shuttle driver and kept all the passengers entertained with Key West trivia. Read moreGenuine Expedia guest review
"Wonderful place to stay!"
My mother and I made a quick trip down to Key West this past weekend. The room was very clean and nice, great outdoor bar/pool area. The food and drinks were great and not super overpriced.Genuine Hotels.com guest review
"Very nice stay with the DoubleTree Resort"
We had a great time at the DoubleTree Resort by Hilton in Key West. The room was very nice. The management treated us very well. We would stay again in a minute.Genuine Expedia guest review
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