All hotels in Key West, Florida, United States of America
1 room, 2 adults
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3990 S Roosevelt Blvd, Key West, FL, 33040, United States of America, ‏‎855-239-9478
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 652 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.1
4.0 / 5Excellent
"Nice hotel but reception staff should improve"
Concierge help to make all tours booking and are very friendly
Genuine Expedia guest review
Other trip Aug 13, 2015
family trip
US
5.0 / 5Outstanding
Pool was excellent
Genuine Hotels.com guest review
1 night family trip Aug 9, 2015
Jay
US
4.0 / 5Excellent
"Construction"
No mention of Construction on rooms when booked originally on Expedia. Said Construction started on lobby beginning august 15th. Our stay August 7-11th. Major noise during the day from 10 am till 6 pm everyday even Sundays.
Genuine Expedia guest review
Other trip Aug 12, 2015
Mrwoggz
US
4.0 / 5Excellent
"Clean and comfortable"
The room was clean and comfortable. The complimentary shuttle bus into town was great and very convenient. Breakfast was good, with a wide selection from the buffet. Besides the fire alarm going off at 3am and waking us up for a false alarm, we otherwise had a very pleasant stay.
Genuine Expedia guest review
Other trip Aug 12, 2015
Liana
US
1.0 / 5Poor
"Dissapointment"
Hi, we were in the room 376 from august 4 to august 6.We booked threw hotels.com.I am really dissapointed in the room we got due to water running threw the pipes for the last 2 nights. The 2 queen beds were extremely soft and all our backs were hurting the next 2 days. Also the internet wireless was not functionning august 5 the whole day threw august 6. I couldnt retrieve any of my business emails and no imessages that worked threw internet.To top it off getting a suprise charges of resorts 20.00 a day.Im shocked that this hotel is backed by Hilton....Please get back to me on this matter.. This email was sent to hotel directly and no call from them came back to us.
Genuine Hotels.com guest review
2 night romance trip Aug 4, 2015
Franca
US
4.0 / 5Excellent
"Short but sweet"
We got in very late and left very early, so I only spent about 7 hours here, and I was sleeping the whole time.
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
Sarah
US
3.0 / 5Good
room was dirty. Hotel was out dated and need work. pool was dirty and so was surrounding area.
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
William
US
4.0 / 5Excellent
"Very good place to stay"
Very good place to stay. Loved the room and the pool area. Complimentary shuttles to downtown and the beach. Was a bit blindsided when I learned that the room rate didn't include breakfast, and Wi-Fi was out partially during my stay. Other than that, pretty good.
Genuine Hotels.com guest review
3 night family trip Aug 4, 2015
Roman
US
4.0 / 5Excellent
"Great price; Great location."
The hotel was clean, very comfortable and the staff very friendly. Shuttle service was great; a necessity if you're not staying in Old Town Key West. We took our car out during the day and paid for a couple hours of parking here and there ($2 - $4 an hr) near various landmarks around town. In the evening we took the shuttle into town. I will definitely visit this hotel again.
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
Maria
US
3.0 / 5Good
"Decent place to stay"
Drove down for the weekend to show the kids key west. This was a nice hotel. We loved the cookies at check in which they do sell. Small room, small bathroom, small refrigerator in the room, iron, ironing board, coffee service, nice flat screen tv. Nice pool, but we were to pooped from battling the heat in key west to go in. We had a pool view and apparently almost continuous pool side live entertainment. We were not entertained! Nice buffet breakfast. Of note, there are hotels and bed and breakfasts closer to Duval street-the main hub-If one wants to save on parking and be closer to the action.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
"Loved it!!"
Everyone was SO nice and accomodating. Check in took 5 minutes. Our rooms were what we expected, connected to the pool, super comfy beds, nice ammenities. The pool area was fun especially seeing all the huge iguanas that were roaming around. The food was delicious and affordable. There's a $20 resort fee which isn't bad compared to other hotels because you get the shuttle service which was so convenient! Best part...the COOKIES! Lol
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Cristina
US
4.0 / 5Excellent
"Happy and not so Happy"
This was our first time in the keys. I was overall very happy with our stay. The free cookies and water at check-in was a nice touch. The pool area was beautiful and my 16 and 13 year old kids loved it. The breakfast was great with a lot of options. Our breakfast was included in the room rate, we paid extra for it. Elevator is really slow and there is only one. We were on the fourth floor. The room however was very musty smelling when we first walked in. I was not happy about that. My daughter has allergies. The room overall seemed like it need some TLC, for instanced the white trim all over the room needed a fresh coat of paint. The bottom of the fridge was gross and rusty. The beds and pillows were really nice and soft. We had a Sunset water adventure planned so we needed to be up early and asked for a wakeup call at 7am. At 3am the fire alarm went off. The fire department came and shut it off and then about a 1/2 later it went off again. We got no apology. I think a hand written note slipped under the door or a free drink at the hotel bar or something would have been nice and we got none of that. But back to the room, I went to ask if that musty smell was normal for the island and would have been understanding if it was but when I went down and spoke to the Manager about the smell in our room she never said Oh I'm sorry about that. She did have the room deodorized for us. But she never said she was sorry.
Genuine Hotels.com guest review
2 night family trip Jul 27, 2015
Melissa
US
5.0 / 5Outstanding
"One of the best stay!"
one of the best stays my family and pets have had! Very nice staff! Would stay again!
Genuine Hotels.com guest review
2 night family trip Jul 30, 2015
Bridget
US
4.0 / 5Excellent
Other than the 3 am fire alarm, everything was close to perfect.
Genuine Expedia guest review
Other trip Jul 29, 2015
A Traveler
US
3.0 / 5Good
Rude Stuff horrible view
Genuine Hotels.com guest review
1 night trip with friends Jul 23, 2015
Adriana
US
3.0 / 5Good
"Not happy guests"
The first night we were there we had no television and no internet. Finally when it worked we still have problems in the room. Went down to the lobby to use laptop. Also we saw roaches. I reported it to the front desk the girl said she would let them know and handle the problem. The next morning we still saw roaches. Also we could not get the sliding glass door to open. The ice machine was out of order on our floor the time we were there. We did want to compliment how great Gunny the shuttle driver was. He was very pleasant and he was very helpful with all of our questions about places we wanted to go.
Genuine Hotels.com guest review
2 night family trip Jul 20, 2015
shirley
US
4.0 / 5Excellent
Hotel was nice but a bit over priced.The front desk was awesome.Liked that they had a shuttle to downtown. Felt overcrowded, would choose something smaller next time.
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Vacation"
The hotel is beautiful. I felt right at home. I had an issue with the tv at night but the overall experience was amazing.. I will definitely stay there again..
Genuine Hotels.com guest review
3 night family trip Jul 18, 2015
Stephanie
US
4.0 / 5Excellent
"Nice hotel. Nice with a shuttle service."
Nice with a shuttle service to and from the center of town.
Genuine Expedia guest review
Other trip Jul 24, 2015
A Traveler
US
4.0 / 5Excellent
"Key West Family Vacation"
Hotel needs some updating but we understand that it is being renovated. Should make a difference.
Genuine Hotels.com guest review
4 night family trip Jul 13, 2015
Kerry
US
3.0 / 5Good
"Good standard hotel"
Room was adequate in size. Bath area was a bit small and had a split vanity. Bed was in need of a new mattress. Could also use some updating in regards to the interior but was in good condition. Plenty of parking at the hotel and they offer a shuttle to the main attractions. Family friendly and reasonably priced.
Genuine Expedia guest review
Other trip Jul 21, 2015
Rachel
US
4.0 / 5Excellent
"great break"
pure enjoyment with daugher.very good service from the staff....
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel and best shuttle service"
It was a very pleasing stay and we liked their shuttle facility most.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
US
4.0 / 5Excellent
"Key west vacation"
Very nice hotel but deceiving breakfast. You think it's complimentary but it's really not! The complimentary shuttle is so unorganized. There is a 20$ hotel fee which is for absolutely nothing. Was not happy about that. Overall experience was good though.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"First time in the keys"
Hotel location is easy to find, and has a free bus to get you downtown and back to the hotel, evey hour, that is great for the Keys.
Genuine Expedia guest review
Other trip Jul 13, 2015
Pickles
US
4.0 / 5Excellent
"First visit to the Keys"
Everything was great except the towel situation. We had two people in our room but on a daily basis only had enough towels for one person. One day the entire room was cleaned and made up, but not even a single towel was left for us. This was only a small inconvenience but frustrating. Overall it was a great stay!
Genuine Expedia guest review
Other trip Jul 12, 2015
A Traveler
US
3.0 / 5Good
Just ok...
Genuine Hotels.com guest review
1 night family trip Jul 8, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Place to Stay"
Nice resort hotel, a lot of amenities, close to Old Town Key West (via car or hotel shuttle). Would definitely stay here again.
Genuine Hotels.com guest review
3 night family trip Jul 2, 2015
Bryan
US
4.0 / 5Excellent
"Good Good"
Good Experience
Genuine Hotels.com guest review
5 night family trip Jul 5, 2015
Raul
US
4.0 / 5Excellent
Lovely. We enjoyed the room and our stay there (3 nights).
Genuine Hotels.com guest review
3 night romance trip Jul 1, 2015
A Traveler
US
4.0 / 5Excellent
Iguanas!! At the pool was pretty cool surprise
Genuine Hotels.com guest review
2 night family trip Jul 5, 2015
MARK
US
4.0 / 5Excellent
"Nice Hotel"
The hotel was nice and clean. The staff was great and the pool is pretty. They did have a shuttle that takes you to Duval Street but it only comes once an hour. That would be the only negative. Other than that it was good for Key West.
Genuine Expedia guest review
Other trip Jul 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Time!"
From check in to check out, the staff was professional and attentive. Our room was very clean and comfortable. It was convenient the hotel had a restaurant. A hotel shuttle to and from the Duval Street area would have made our stay even better. We were pleased with our stay.
Genuine Expedia guest review
Other trip Jul 6, 2015
A Traveler
US
4.0 / 5Excellent
The Hotel was very clean with all of the amenities that you would expect and the Hotel Staff was very professional, helpful and knowledgeable.
Genuine Expedia guest review
Other trip Jul 5, 2015
A Traveler
US
5.0 / 5Outstanding
Very Nice beach style resort Hotel with great staff. Short Shuttle ride to the night life and return to your room for a peaceful rest.
Genuine Expedia guest review
Other trip Jul 5, 2015
Trent
US
5.0 / 5Outstanding
"Check on this before booking! Hiding fee's"
Every thing was great. The cookies were awesome and the service. The only thing that got us was at check out. It wasn't expected. They added like a extra $20.00 plus a day to our charges. We were there for a week. Had booked online thru Hotels.com and this was never mentioned by either party till we reviewed the check out bill.
Genuine Hotels.com guest review
6 night romance trip Jun 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Beyond expectations"
A well needed quiet place with lots of nature
Genuine Hotels.com guest review
1 night family trip Jun 30, 2015
Sharyn
US
4.0 / 5Excellent
"Double Tree , key west"
the front desk people were great nice room and pool the bar and food were great as well ! the Shuttle drivers left us stranded more than once and gave us the wrong directions every time asked !!!!!! nothing like walking 5 blocked to find you are no where close to your location !
Genuine Expedia guest review
Other trip Jul 3, 2015
Keith
US
4.0 / 5Excellent
"Vacay in the Keys"
We arrived midday and though there were not any rooms ready immediately they allowes us use of the pools and facilities. There are clean bathrooms, changing rooms, a great pool area and outdoor bar. 45 minutes later we had a room with a very smart set up. Clean and the beds and pillows were great. I would definitely return!
Genuine Expedia guest review
Other trip Jul 3, 2015
Megan
US
3.0 / 5Good
"Mini Get Away"
Shuttle service was great taking us to downtown area......no driving, parking...just tipped driver.....great! Pool area very nice......tiki bar as well. Room was not worth what we paid per night for our stay.
Genuine Hotels.com guest review
2 night romance trip Jun 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Great staff, great location"
We'll comeback to this hotel on next vacation. Everyone had a great time at this hotel
Genuine Expedia guest review
Other trip Jun 30, 2015
washington
US
5.0 / 5Outstanding
The bed, linens, and room were extremely comfortable! I would suggest anyone stay with the Doubletree!
Genuine Hotels.com guest review
3 night trip with friends Jun 25, 2015
Alva
US
5.0 / 5Outstanding
"Really nice hotel"
The room was neat and clean.The service was excellent. The shuttle service was great and the drivers were very helpful. the hotel was quiet and the pool area was fantastic.It was nice to get back to the room because Key West was crowded and noisy. It was much nicer than being on the busy side of the island.
Genuine Hotels.com guest review
5 night romance trip Jun 17, 2015
marry ann
US
5.0 / 5Outstanding
"Excellent service"
Very nice clean hotel...... Even that i booked 5mintes before my arrival.... Everything was ready at the time i check in..... Customer services is great.......
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Jorge
US
5.0 / 5Outstanding
Great
Genuine Hotels.com guest review
1 night family trip Jun 18, 2015
Julia
US
4.0 / 5Excellent
Excellent staff and amenities
Genuine Hotels.com guest review
2 night romance trip Jun 17, 2015
Scott
US
3.0 / 5Good
"Meh..."
The pool area is nice. The food is terrible -- think Taco Bell/Sonic fusion. The shuttle is a big plus since this hotel is located far from most KW attractions. However, the shuttle runs only once per hr and often fills up meaning you could find yourself left standing out on the street with your kids late at night hoping for a spot next time or having to call a cab back to the hotel. The hotel really should run more shuttles. The thing we found really odd, though, was the country music playing constantly in the hotel. What, no island music? Not even a Jimmy Buffett tune?
Genuine Hotels.com guest review
4 night family trip Jun 14, 2015
A Traveler
US
4.0 / 5Excellent
"Nice resort. Nice staff"
You turned off wifi access the morning of my departure. Very inconvenient. Appreciated the shuttle, but $20 a day is too much.
Genuine Expedia guest review
Other trip Jun 19, 2015
Michele
US
5.0 / 5Outstanding
"Nice hotel excellent condition. Good customer ser"
Very good. I went with my car but the shuttle service is excellent. Good price on the bar. Excellent customer service.
Genuine Expedia guest review
Other trip Jun 15, 2015
Sergio
US
5.0 / 5Outstanding
"Awesome"
Great hotel with tremendous amenities and a free shuttle every hour to destinations throughout Key West. No worries with parking or alcohol consumption. The pool area is fantastic with cabanas, a separate jacuzzi and great tiki bar. Highly recommended destination !
Genuine Expedia guest review
Other trip Jun 13, 2015
Billy
US
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