All hotels in Houston, Texas, United States of America
1 room, 2 adults
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14703 Park Row, Houston, TX, 77079, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 478 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.1
4.0 / 5Excellent
"fantastic place and will recommend it to anyone.."
Me and family had a good time here,the location was fantastic eventhough a little far from downtown, but the highways to anywhere were right there.The only negative thing is on a saturday,this lady was screaming so loud from whatever she was enjoying that she kept us awake from 2am to 6:45 am,I was so mad and so tired the next day...awful.
Genuine Hotels.com guest review
4 night family trip Jun 24, 2015
Umu
US
3.0 / 5Good
"ok"
I was charged a an extra 25.00 then another 56.00 on top of the hotels.com room charge. The room was clean except for the dressers that where full of trash. The tub did not drain.
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
Tamesha
US
1.0 / 5Poor
"HORRIFIC"
Not satisfying at all, Very smokey halls, very noise rooms and do not understand were those extra fees come from, never an explanation.
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
George
US
3.0 / 5Good
"so so..."
1) Forgot to clean the room on the last day, after complained, just brought few towels without cleaning. The reason they said the maids already off. 2) Did not refill the bathroom stuff every day.
Genuine Hotels.com guest review
3 night business trip Jun 24, 2015
A Traveler
US
1.0 / 5Poor
"Bugs in my bed"
I got bitten about 4-6 times on my legs in my bed. The staff did not work with me to ensure a healthy stay. Do not come here if creepy crawlers aren't your friends.
Genuine Hotels.com guest review
5 night business trip Jun 20, 2015
Neal
US
3.0 / 5Good
"You'll do better, overpriced!"
It was short, one day. Neighborhood not to good. Hotel restaurant b-fast good, coffee good.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Victor
US
4.0 / 5Excellent
Good
Genuine Hotels.com guest review
1 night business trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
I always enjoy the stay here @ the Wyndham.The staff is always nice and pleasant.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this wonderful 5 Star Review from your recent stay! We appreciate your kind words and our pleasant staff looks forward to our next opportunity to serve you! Warm regards,
2 night trip Jun 12, 2015
Shawn
US
4.0 / 5Excellent
"Right by a lot of Entertainment!"
Quick getaway for the wife and daughter!
Genuine Hotels.com guest review
1 night family trip Mar 20, 2015
Christopher
US
4.0 / 5Excellent
"Right by a lot of Entertainment!"
Quick getaway for the wife and daughter!
Genuine Hotels.com guest review
1 night family trip Mar 19, 2015
Christopher
US
4.0 / 5Excellent
"thumbs up"
very nice and comfortable
Genuine Hotels.com guest review
1 night family trip May 25, 2015
A Traveler
US
2.0 / 5Fair
"Clogged drain"
Clogged drain in the shower. I only realized it 45 min before checkout when I took a shower. Extremely gross. Secure parking is a plus.
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
Ahmed
US
2.0 / 5Fair
"Chuks"
My stay was full of regrets. Poor customer satisfaction.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Claude
US
3.0 / 5Good
"Could be nice"
Hotel could be nice. Parking gate was crashed in and thrown on the side. It's not in a very nice area. Maid service is horrible!!! They didn't empty trash or clean the bathroom. At least they made the beds. Don't get a room near the elevators or you will literally hear them running all night long.
Genuine Hotels.com guest review
2 night business trip May 29, 2015
A Traveler
US
3.0 / 5Good
"Short stay at The Wynhdam Houston!"
The staff were great! Very friendly and helpful! I liked the location. Close to the freeway.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! We always appreciate hearing about our friendly and helpful staff and I am delighted to hear that our location worked well for you! We look forward to our next opportunity to serve you! Warm regards,
Other trip May 27, 2015
Karen
US
5.0 / 5Outstanding
"Great get away"
Had another great visit and the staff took real good care of me on this visit!!!
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this wonderful 5 Star Review from your recent stay! I am delighted to hear that our staff took such great care of you during your time with us! We all look forward to welcoming you back in the very near future! Warm regards,
1 night trip with friends Apr 24, 2015
Travin
US
4.0 / 5Excellent
The stay was great. The bed & room climate were very comfortable. For an overnight stay all theses were well. Parking was a little tight.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! We are delighted to hear that you enjoyed the comfort of your guestroom so much!! Our apologies for any inconvenience you encountered with parking but I trust this was only a temporary issue during your stay. We look forward to our next opportunity to serve you! Warm regards,
Other trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
"quality stay"
Great overall stay. I'd recommend to others
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for taking the time to share this feedback from your recent stay! We are delighted to hear that you enjoyed your stay and will recommend our property to others! We really appreciate this! We look forward to our next opportunity to serve you! Warm regards,
1 night romance trip May 9, 2015
Joseph
US
3.0 / 5Good
"Advertised as a 4 star hotel, but was NOT!!"
The first room they tried to put us in was very small, no countertop space in bathroom and the bathroom light was very dim. The room appeared to have once been a storage room that had been converted to a guest room. When we asked to be moved to another room, we were told there were none available. Went back to desk and said if they could not find another room we would have to find another hotel. Amazingly we were told one was now available. The second room was larger, but lighting in bathroom was still not adequate.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! Our policy is to accommodate each guest into the 1st available room at the time of check in regardless of their time of arrival. It is quite possible that the room type you initially were assigned was the only clean and inspected room at the time of check in but others were being turned back to the Front Desk as clean and inspected in the meantime. It is our hope that your second room was more to your liking! We look forward to welcoming you back in the near future! Warm regards,
Other trip May 12, 2015
Willie
US
5.0 / 5Outstanding
"Awesome"
This hotel is awesome!!!!
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this AWESOME 5 Star Review from your recent visit! We are delighted to hear that you enjoyed our hotel so much and we look forward to our next opportunity to serve you! Warm regards,
1 night trip with friends Apr 25, 2015
A Traveler
US
2.0 / 5Fair
"The customer service employees who answer thephone"
I called multiple times with questions the customer service representatives Were very short and rude with answering me. Lack of information i was put on hold in the middle of talking. Staff was scarce and. When i needed something (a crib) which is available free. I was told they have some but could not have one because there was no house keeping. It was a little problem for me. I had to make a pallet for my infant to sleep on the floor. Oh and also there were no clean towels available in the hotel. Sucks i had to pay to be treated like this
Genuine Expedia guest review
Other trip May 11, 2015
melissa
US
4.0 / 5Excellent
"two thumbs up!"
Great hotel nice looking in and out. Rooms were clean. Ours didn't have the Ac working so they moved us as soon as they realized it want a quick fix. Pub was nice and service was great. I would stay again anytime.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! We are delighted to hear that you enjoyed our hotel so much and you would select our hotel again in the future! I am happy to hear that our staff was able to accommodate you in another room so that our engineering team could address the AC issue in your initial room. We look foraward to our next opportunity to serve you! Warm regards,
5 night business trip May 3, 2015
Tiffany
US
5.0 / 5Outstanding
"Great Hotel"
perfect!
Genuine Hotels.com guest review
1 night business trip May 5, 2015
Marvin
US
3.0 / 5Good
"OK"
Stayed 2 nights. Room is average. Sheets and towels are stained and old, but the rest of the room was clean enough. Parking was easy and convienent and free.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! We apologize for the oversight and any incovenience you encountered with your linens. I have addressed this with our Housekeeping Leadership and will ensure our attendants remove these from our inventory in the future. I am delighted to hear that the rest of your experience was positive and we look forward to our next opporutnity to serve you! Warm regards,
Other trip May 6, 2015
Jess
US
4.0 / 5Excellent
"General"
Comfortable rooms and reasonable prices.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Randon
US
5.0 / 5Outstanding
"Nice Hotel"
Would stay here again.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
Matt
US
5.0 / 5Outstanding
"okay..."
Room was really nice didn't like the fact there was no ice box in room I can pay the same price for a different hotel and have more things like microwave ice box etc. Neighborhood was really good. Room clean and nice.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Superb getaway"
My stay was nothing short of excellent! I was even provided a complimentary refrigerator.This was my second stay and won't be my last. Sincerely, Tunya D.
Genuine Hotels.com guest review
1 night trip May 1, 2015
TUNYA
US
4.0 / 5Excellent
"Good hotel, amenities iffy"
When walking in the door the smell of chlorine was overwhelming. I must admit it made me suspect about my stay. Cons: The indoor pool just off the lobby ruins the lovely ambiance making it noisy and smelly. The noise from the pool reverberates high enough that it was easy to hear in our 4th floor room - would have given "Room comfort" a 5 otherwise. The hotel restaurant is not open on the weekends. The lobby"cafe" was not open at all on Sunday - would have liked the advertised Starbucks coffee. Pros: Great staff - professional, courteous, and considerate Clean rooms Comfortable bedding Great trail nearby for walking/running if weather permits. Decent workout room if weather is inclement.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Mary
US
5.0 / 5Outstanding
"Select baseball tourney & Birthday sleepover combo"
The indoor pool and spa was wonderful. The venue appeared to have been a very popular spot for upscale people and events. We felt comfortable and safe (with the card-access only elevators). And the hotel staff was very proficient and accommodating. We thoroughly enjoyed our stay!
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this incredible 5 Star Review from your recent stay! We are delighted to hear that you stay was so enjoyable and that you like our new key card access elevator feature! We always enjoy hearing about our wonderful staff of hospitality professionals and we look forward to our next opportunity to serve you! Warm regards,
1 night trip with friends Apr 25, 2015
Sheryl
US
5.0 / 5Outstanding
"Best Hotel"
My family loved it! looking foward to staying here again
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Juan
US
5.0 / 5Outstanding
"A weekend get away"
My husband and l really enjoyed our stay. A weekend get away! Room service, guest service, and the bar all had exceptional customer service. I'm planning another trip soon.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Udonna
US
5.0 / 5Outstanding
"What a GREAT hotel!"
This hotel is wonderful! I enjoyed my overnight stay so much that I made a reservation for another night. The concierge and room service are amazing and catered very well to any needs that I would have! Thank you Gregory at Windham Houston West Energy Corridor!
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed"
Not up to standard. Poorly managed
Genuine Hotels.com guest review
3 night business trip Apr 20, 2015
William
US
5.0 / 5Outstanding
"Great stay!"
I really enjoyed my experience at Wyndam. It was clearly a business hotel, but also had a few things that would appeal to families. The facilities were super clean and very welcoming. The only complaint I have is that there was no mini fridge in the rooms. My stay was a week long, so it was a little inconvenient not being able to store drinks and food. The staff was great!! The beds were super comfy! The rooms were very clean and the staff did a great job keeping it neat everyday. I will stay again anytime I'm in the Houston area. It was central to everything!
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this wonderful 5 Star Review from your recent stay! We appreciate hearing all the great things about our hotel and staff! We do have many rooms equipped with Micowaves and Fridges and these can be reserved at the time of reservation. Please feel free to contact me in advance of your next visit and I will ensure that you are placed in one of those rooms on your next stay! Warm regards,
Other trip Apr 24, 2015
missy
US
5.0 / 5Outstanding
"Very clean and comfortable"
Everything was wonderful except the parking lot very full
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
Tanya
US
3.0 / 5Good
"service lacks"
The service at this hotel is really bad. Ialmost hurt myself when I stepped on a breakfast tray someone sat in the hallway across from my room and it sat there all day.I had to call for towels twice and finally the tray was removed.At 5pm my room still had not seen a maid! I had a wedding to attend. I work for a hotel so I know how things should be taken care of.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! I apologize for any inconvenience you encountered during your stay. Rest assured that I will re-visit our procedures with the appropriate departments and individuals for future stays. We look forward to our next opportunity to welcome you back! Warm regards,
2 night family trip Apr 10, 2015
jacqueline
US
5.0 / 5Outstanding
"Nice hotel, closer to my family in Huston"
Love it.the experience was great. Lovely hotel and great staff. I hope I am back in Huston soon so I can stay here again.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this wonderful 5 Star Review from your recent stay! We are delighted to hear that our hotel and location worked so well for you and we were close to your family! We look forward to our next opportunity to serve you! Warm regards,
Other trip Apr 13, 2015
daniel
US
3.0 / 5Good
"Bad customer service"
Not sure if its because we booked through Expedia or if we just have bad luck, but our room was right next to the elevators. All night we heard the dinging and the elevators moving. The elevators moving wasn't nearly as annoying as the dinging. We have stayed near elevators in other hotels before but they usually turn the ding off after 10pm. We also ended up having drunk loud neighbors. When I called the front desk to complain about the noise, I received no apologies. Even after letting them know our neighbors had woken our 4 year old multiple times. I finally heard their phone ring 20min later and they quieted down a bit. Overall, I am disappointed with the customer service. We never received the warm welcome I have become accustomed to while staying at other hotels.
Genuine Expedia guest review
Other trip Apr 13, 2015
Stacie
US
5.0 / 5Outstanding
"Wyndham West Houston"
Hotel stay was very good. Only thing is they need to review staffing at the front desk. Very busy and took a bit of time to check in. Very clean, comfortable and quiet considering hotel was full.
Genuine Hotels.com guest review
1 night business trip Mar 21, 2015
Brian
US
4.0 / 5Excellent
"Nice place"
Staff was very friendly and courteous. When we arrived the a/c in our room was not functioning. We reported it and by the time we returned to the room from dinner, it was fixed.
Genuine Hotels.com guest review
1 night trip with friends Mar 27, 2015
Ann
US
4.0 / 5Excellent
"Gina's Review"
The hotel was nice, bathroom could have been a little cleaner, precisely the Toilet.... And I can't imagine why one bath towel would be left in a room where two people were staying. And I didn't really like that a fee was taken out of my card and my room was paid in advanced and it took 4 days for me to get it back.... And no free breakfast, continental or full.... Overall it was ok... Probably would stay again.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! I apologize for any inconvenience you experienced during your visit and I have expressed your concerns to all pertinent parties. It is our policy to obtain a small security deposit from all guests in order to allow guests to bill meals, calls and movies to their rooms. This deposit is immediately reversed at the time of check out if unused. Unfortunately, the banks do require a 3-5 day holding period to ensure all is clear. We look forward to our next opportunity to serve you and exceed your expectations! Warm regards,
1 night family trip Mar 7, 2015
Regina
US
4.0 / 5Excellent
"Nice hotel for the price"
Nice clean hotel I would stay next time the only issue we had we got late and all the parking spots was taken we had to park away from the hotel wasn't convenient for the kids ...
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! We are glad that you enjoyed our hotel so much but apologize that all of the closest parking spots were taken when you arrived. We do have a South entrance to the hotel that has parking in close proximity and hotel guests are also welcome to use the Lounge parking spaces that are closer to the front entrance. We look forward to our next opportunity to serve you! Warm regards,
Other trip Mar 27, 2015
Norman
US
5.0 / 5Outstanding
"Would Highly Recommend"
My wife and I enjoyed this hotel very much. It was very clean and comfortable. The staff very helpful and nice. The neighborhood it was in was very safe and quiet. Shopping wasn't far. We enjoyed it.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this wonderful 5 Star Review from your recent stay! We are delighted to hear how much you enjoyed the hotel and surrounding areas!! We ALWAYS love to hear about our nice and helpful staff as well! We look forward to welcoming you back in the near future!! Warm regards,
2 night romance trip Mar 20, 2015
Israel
US
3.0 / 5Good
"So-so"
It was decent. The toilet was broken & the maintenance man got called away twice while fixing it so it took way longer than it should have. After requesting a couple of non feather pillows due to allergies, when we made the reservation, they weren't there when we got to the room. There were only two towels, even though the reservation was for 3 people, no extra tp & not even a full roll on the dispenser. No pool towels both days we swam & had to ask for them. The worst thing was the wall with the windows between the rooms. I could se through a very fine space in the wall into the other room which meant there was NO sound proofing & we heard their entire conversations. NOT good!
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
Carin
US
4.0 / 5Excellent
"Lack of housekeeping"
The surroundings were very noisy. House keeping didn't clean the room. Tried to address the issues with the hotel for compensation but they wouldn't do anything since the reservation was done through hotels.com
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
Although the cable channels weren't great (we couldn't watch the Rockets even though they have Direct TV), the hotel is really nice and peaceful.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this 5 Star Review from your recent stay! I understand your frustration on not being able to see the Rockets game as I hope they are able to resolve their contract issues with Direct TV soon as I believe this is the only cable outlet where you can not watch Rockets basketball these days. We are delighted to hear that you enjoyed the hotel so much and we look forward to our next opportunity to serve you! Warm regards,
Other trip Mar 23, 2015
A Traveler
US
2.0 / 5Fair
"Lousy Housekeeping"
Housekeeping did not clean our room while we were gone.. Dirty towels were left on the floor and in the bathtub. The beds were unmade. Cups for the bathroom and for the coffee machine were not replenished. Apparently, they brought new towels, but forgot the floor mat to stand on outside the tub. They placed the towels on the bathroom vanity and did not hang them in the appropriate place.. I went down to the front desk to file a complaint..
Genuine Expedia guest review
Other trip Mar 23, 2015
Don
US
5.0 / 5Outstanding
"I didn't want to leave!!!"
1. There is a safety gate, and I love that. 2. As soon as I walked in, I was greeted warmly. I instantly felt welcome like I was a valued guest. Greg at the front desk is a true asset to the team, and should be compensated as such. 3. Keycard requirements for the elevators. 4. The room was lovely and extremely comfortable. 5. I'm big on nice bathrooms, and this one fit the bill. I will definitely be a frequent guest at this particular hotel. Thank you to everyone that made our stay special and enjoyable.
Genuine Hotels.com guest review
Response by Wyndham Houston West Energy Corridor
Thank you for posting this amazing 5 Star Review from your recent stay! WOW! What a compliment to our team here! We truly appreciate you noticing many of the little touches that we have implemented to create such a safe and comfortable environment for our guests! Thank you for acknowledgeing Greg as well as he is an absolute professional to all of our guests! We look forward to our next opportunity to serve you! Warm regards,
1 night romance trip Feb 28, 2015
Kalila
US
2.0 / 5Fair
"More to be desired"
Let's just say the worst is finding hair all over the room that was suppose to be cleaned. Found the two complimentary water bottles opened and when asked house keeping was told they were new. Found hair in the shower and the bed. Hair was black. Neither in party had black hair. Tried to discuss the issues at checkout and the guy up front passed it off as it was no big deal. Have always stayed at Wyndham hotels and this was by far the worst. I will think twice before staying again.
Genuine Expedia guest review
Response by Wyndham Houston West Energy Corridor
Thank you for sharing this feedback from your recent stay! I apologize for any inconvenience you encountered during your stay. Rest assured these concerns have been addressed with the appropriate individuals. Please feel free to contact me directly in advnace of your next visit so I can personally tend to your accommodations. Warm regards,
Other trip Mar 17, 2015
joe
US
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