All hotels in Houston, Texas, United States of America
1 room, 2 adults
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6780 Southwest Fwy, Houston, TX, 77074, United States of America, ‏‎855-239-9397
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3.9 / 5Good

Score breakdown (from 299 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    3.9
4.0 / 5Excellent
"Loved it"
Wonderful staff. Brittany and the young black guy, amazing staff. Definitely will come back because of them!
Genuine Expedia guest review
Other trip Apr 19, 2015
ms dorsey
US
5.0 / 5Outstanding
"Perfectly fine"
Lovely hotel, quiet and clean. Neighborhood was a little weird but hotel is a sanctuary and has free buses to Galleria.
Genuine Hotels.com guest review
2 night family trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
"A real bargain. Top quality at a reasonable price"
Very nice place, priced quite reasonably. Good neighborhood, located on a freeway but with plenty nearby on foot. Even through their remodeling, these guys went out of their way to make me comfortable.
Genuine Hotels.com guest review
1 night trip Apr 11, 2015
Richard
US
5.0 / 5Outstanding
"very nice and was located close to where we needed"
we had a good experience,nice people,great breakfast
Genuine Expedia guest review
Other trip Apr 13, 2015
jeff
US
4.0 / 5Excellent
"calm weekend"
Loved it. Friendly staff. Clean environment.
Genuine Hotels.com guest review
2 night trip Mar 28, 2015
viola
US
2.0 / 5Fair
Very bad experience... Hotel out dated... Rooms smelly ... Bad breakfast buffet ... Rooms noisy ... To me it it was more like a small Inn rather than a HILTON hotel !!!
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
US
2.0 / 5Fair
"Don't Stay Here"
I am so displeased with my stay here. Upon arrival, I was told by one of the ladies at the front desk, "She (the other representative that was already helping a customer) can help you. I'm in the middle of something." From that moment on -- it was a horrible experience. We were misled about the Continental breakfast, the decor was grossly outdated, one of the managers failed to show any sympathy or offer any recompense for our inconveniences, etc. Hated it.
Genuine Hotels.com guest review
1 night trip with friends Mar 26, 2015
Tiffany
US
2.0 / 5Fair
"Front desk staff fits in well with surroundings."
The front desk staff was extremely rude and unhelpful. We thought it might just have been the staff when we checked in but every encounter we had with the front desk was unbelievably bad. The hotel is in a rough part of town and the front desk staff seem to want to reinforce that they are not there to serve you, and you should just be grateful they are even talking to you. That being said, the restaurant staff was wonderful. They went out of their way to be helpful and engaging. I wish there were multiple categories for staff but there is no way that I can give the overall staff anything but an unacceptable after the horrible front desk staff. Room was actually nice and comfortable as depicted in the pictures. The room noise was very load however. While it might just have been our bad luck, the TV's in both adjoining rooms seemed very load. We could however also hear every person walking down the hall. Let me reiterate that the area is very rough. There were cars broken into during our stay.
Genuine Expedia guest review
Other trip Mar 30, 2015
Dissappointed
US
2.0 / 5Fair
Hotel is old and poorly maintained, rugs are worn out and in bad shape.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"enjoyable stay"
Our room was clean and comfortable and the staff friendly. The hotel is under renovation. We enjoyed our stay and the easy drive to the Toyota Center. Will stay again.
Genuine Hotels.com guest review
1 night romance trip Mar 20, 2015
robert
US
4.0 / 5Excellent
"Great but cold in the room"
I thought this hotel was great. It was very nice and clean and I could checked in and out quickly. My only complaint was that the AC was on really cold - under 65 degrees and it was already cold outside. But other than that I have absolutely no complaints.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
A Traveler
US
4.0 / 5Excellent
"Would definitely stay here again great staff!!!"
Very relaxing stay!!! Staff was amazing But rooms seemed a little outdated for the price of the room but nevertheless it was a overall great stay and I would go back to this hotel again.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
A Traveler
US
3.0 / 5Good
"Too noisy"
Some rooms right on the side of 95 are very noisy . I stayed one night in a noisy room and I could not sleep at all .
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
2.0 / 5Fair
"The hotel is a total mess"
The hotel is a total mess and under construction. Limited services from the restaurants to the bar, or no bar. Not to mention that it is right next to highway 59 and hear every single car going by.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
4.0 / 5Excellent
"great hotel"
Great hotel when i back to Houston i stay in this hotel again
Genuine Hotels.com guest review
1 night trip with friends Mar 13, 2015
Luis
US
1.0 / 5Poor
"Bad experience"
Hotel was remolding. Due to jack hammer being used, I was unable to relax and sleep. Front desk offered no consulation for the inconvenience.
Genuine Hotels.com guest review
1 night family trip Mar 12, 2015
A Traveler
US
4.0 / 5Excellent
Very comfortable stay the little time we were there. Room was very clean and beds were nice.
Genuine Expedia guest review
Other trip Mar 14, 2015
A Traveler
US
3.0 / 5Good
"Not as I expected"
I would not recommend this hotel for 2 reasons: 1- they do not have luggage carrier because they do not want to do small effort and bring them back from guests rooms. Thus they put it to guests fault. As a result, I had to go up to my room and down many times to carry my luggage and bags in both check in and out 2- even if I put "do not disturb" Tag out of my room, they keep waking us up Otherwise, other things are good
Genuine Expedia guest review
Other trip Mar 14, 2015
Suma
US
4.0 / 5Excellent
"Okay Room"
Room was okay. The bed was a little lumpy. The breakfast buffet was really good. I would probably stay again on business if the price was right. Overall, it was okay. Nothing to brag about and nothing to really complain about.
Genuine Hotels.com guest review
3 night business trip Mar 6, 2015
BILL
US
4.0 / 5Excellent
"Houston Hilton"
I was right by the ice machine, so when it dumped at 2 a.m. I woke up and had trouble going back to bed. Also, there was a water puddle on the carpet by the air conditioner. It was wet at night and in the morning. Please at the front desk were exceptional friendly when I checked in that night...best ever for the lady that checked me in and another lady...very friendly and inviting! Exceptional!
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
Chris
US
4.0 / 5Excellent
Needed a place near a seminar I was attending, and it was very nice.
Genuine Expedia guest review
Other trip Mar 11, 2015
Scott
US
2.0 / 5Fair
Hotel was very dated. I decide to look at the room before checking in the hotel. This hotel needs upgrading. The desk clerk was helpful in assisting me with one of the hotels sister properties where I ended up staying.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
3.0 / 5Good
"Too Noisey!"
The only good thing about this hotel is that they let us check in at 1:30 instead of 3. When checking in, I specifically told the lady that we wanted to stay towards the top since I'm a light sleeper and didnt want to be bothered. They put us on the 10th floor. You think it was quiet up there? Not!! There was a motorcycle club day party in the parking lot so they were playing loud music. Then Sunday, which was day of check-out) they were doing construction in the room above me starting at almost 9 in the morning!! All I kept hearing was them hammering away!I mean who does construction on a Sunday?!?!? Finally, I called the front desk at 10 and she was willing to move us to another room but there was no point in doing that since check out was at 12. I was sooooo sleepy that day and not to mention I had to drive 3 hours back home. That was a difficult drive lol! It was just a bit frustrating because I specifically told the lady during check-in that I wanted to stay somewhere that was quiet and I felt like they gave me the nosiest room and did not let me know ahead of time that there might me construction going on. I probably won't stay there again.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Hilton s. w. Down town s. w. med. center"
Comm. systems down trouble checking in room no smoking smelled like smoke!! Told desk @ check out.
Genuine Hotels.com guest review
1 night business trip Mar 3, 2015
T
US
4.0 / 5Excellent
"upgrades needed. ..."
The customer service was very good. They were very friendly. The breakfast for two was good as well. The pillows and mattress were not comfortable at all. The mattress felt as if it was sinking in the middle. The pillows were tiny. The sleeping area needs to be looked into.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Leonard
US
2.0 / 5Fair
"HOTEL IN TERRIBLE PART OF TOWN"
Do not stay here - better hotels within 5 miles that are not getting cars broken into every night
Genuine Expedia guest review
Other trip Mar 3, 2015
mom of 3
US
5.0 / 5Outstanding
"Loved it here!!!"
I really enjoyed my stay there. The beds were comfortable and the room was very clean. It was also quiet, which I loved!
Genuine Hotels.com guest review
2 night family trip Feb 27, 2015
Rionne
US
5.0 / 5Outstanding
"weekend getaway"
We.enjoyed
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Juliet
US
4.0 / 5Excellent
"Business travelers"
Great laundry room
Genuine Hotels.com guest review
2 night business trip Feb 27, 2015
Peter
US
4.0 / 5Excellent
"HBU"
In our room, we could hear the guests talking loudly as they waited for the elevator.
Genuine Hotels.com guest review
1 night family trip Feb 26, 2015
rebbecca
US
1.0 / 5Poor
"Never come back"
The hotel is stink and bad customer service.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"unplanned getaway destination..."
relaxing, friendly... Will be back
Genuine Hotels.com guest review
3 night trip Feb 20, 2015
A Traveler
US
2.0 / 5Fair
"Waste of Money to a very Smelly Hotel"
Smelly Hotel. They claim the smell was coming from a building next door which I never saw. Later on I was told by an insider that it was coming from stan air conditioning water and diver source of standing water and damp carpet due to malfunctioning air conditioning and lac of shower's water retainer. Poor customer service. Very rude and no manners Watch out, they may yell at you if you ask the same question twice for more clarification To me it was a poor choice and a waste of money. WIll not go back to that same hotel nor I will recommend anyone to this hotel, especially my friends and business partners
Genuine Hotels.com guest review
3 night business trip Feb 13, 2015
A Traveler
US
2.0 / 5Fair
"Nice hotel!"
It was a nice hotel but I wouldn't recommend it to a friend with the morning hotel front desk staff! Very rude and they don't try to accommodate your stay there at all!
Genuine Expedia guest review
Other trip Feb 26, 2015
luis
US
3.0 / 5Good
"Remodeling"
The heater/air conditioner in the room was really loud. The service in the restaurant was below average. They are remodeling, so that could be part of the problem. Also, it isn't in a very nice part of town and the parking lot it a little scary.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2015
Terese
US
3.0 / 5Good
"Dated hotel rude employee but comfortable."
My experience here took a hit when I called to add my significant other to the room so he could check in. Before asking for any information I was put on hold for an excess of 20mins then very rudely told that the person's name had to be on the reservation to check in. This was why I was calling. They added him to the room but the person I talked to was very snippy with me. The hotel was dated but comfortable. The area didn't seem to be that great. Room was clean and the weekend staff were friendly.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"Disgusting water."
The hotel had good appearance. The room was very roomy. If breakfast is not included you had to pay about 19 dollars per person. The towels were good. The only reason I wouldn't stay there again is because the water had a strong fish like smell. I don't get easily grossed out and almost threw up.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
Lobby had a odor when we walked in, and one of our rooms wasn't ready and housekeeping was rude. Overall it was a good stay. Would stay again
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Crystal
US
4.0 / 5Excellent
"good stay"
The room was comfortable and the staff was nice. Would give a 5 star all the way but the tv in the room wasn't working. we didnt stay in the room for long so the tv wasnt a big issue. I was disappointed about it when i did want to watch tv.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
brenda
US
1.0 / 5Poor
"Got charged twice :/"
I paid the full price when booking through Hotels.com and the hotel charged me again without my knowledge.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
Me and my kids stayed here. Most comfortable beds ever. Thanks
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
3.0 / 5Good
"It's a Hilton."
Smell of sewage was in the air when I checked in, die to City of Houston. Mgr comped a full breakfast when I mentioned it. All else fine. Just a little old.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place, much larger than I expected"
Just needed it for one night (plumbing issue). Much nicer than I thought it would be. Large and lovely inside, lots of amenities. Very friendly and helpful staff!
Genuine Hotels.com guest review
1 night family trip Feb 12, 2015
A Traveler
US
2.0 / 5Fair
"No room"
We were disappointed when we arrived since they gave away all the double rooms which we booked. They said they would cancel with no penalty. This was 11pm so we were not going to search Houston for another hotel. After some discussion, we finally got a room with at least a small couch for our daughter to sleep on. When we asked for at least an extra blanket for her, we were told they were all out of blankets since it was so crowded that night. We will not be booking this hotel again.
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
Angela
US
5.0 / 5Outstanding
"The Greatest Stay Ever!!!"
This was the best hotel reservation ever!!!! Whenever I visit Houston again this will always be my stay!!!! everyone was so polite and nice Especially front desk clerk for night shift Victor!!!!! Awesome!!! This hotel made my birthday weekend stay a Blast!!! Great job guys!!! Katrina Barber
Genuine Hotels.com guest review
3 night trip Feb 6, 2015
Katrina
US
5.0 / 5Outstanding
"Can't beat Free Parking at a Hilton"
Great customer service and very clean hotel. We will definitely come back when we come back to Houston.
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
April
US
3.0 / 5Good
"A decent hotel"
it needs an update. i'm being told that it's getting one. but above average and better than others that call themselves 3 star. breakfast was over priced (13.95!) for stuff that you get at a motel 6. i'd recomment it for a comfortable nights sleep. not happy with expecia. i have to kids. breakfast only covered 2 people.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
4.0 / 5Excellent
I had a good time there. Clean and friendly staff
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding"
Perfect room, service, and price. Completely satisfied, will return.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Michelle
US
4.0 / 5Excellent
"NICE PLACE TO RELAX"
EXCELLENT STAFF, ALWAY THEY TRY TO HELP YOU. CLEAN ROOMS, HOUSEKEEPERS VERY PROFESSIONAL.
Genuine Expedia guest review
Other trip Feb 2, 2015
A
US
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