All hotels in Houston, Texas, United States of America
1 room, 2 adults
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12909 Northwest Fwy, Houston, TX, 77040, United States of America, ‏‎855-238-1591
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4.5 / 5Excellent

Score breakdown (from 801 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Great Hotel"
Breakfast,service, Cleanliness, Room comfort everythng very good. Only problem to get in due to road construction. Also beware of TOLL ROADs.
Genuine Hotels.com guest review
4 night family trip Jul 9, 2015
Koushik
US
2.0 / 5Fair
"Not worth the money and rooms need to be remodeled"
The outside and lobby of the hotel are ok but the rooms are old and creepy feeling. Definitely not worth $160 and need to be remodeled.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2015
Cheryl
US
4.0 / 5Excellent
"Great stay"
Very nice accommodations and location for the money.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Love Hampton Inn"
Thanks Christine for your undivided attention and superb customer service!
Genuine Hotels.com guest review
1 night romance trip Aug 8, 2015
Marcella
US
5.0 / 5Outstanding
"Good breakfast for the price you pay."
We went to Houston for a business meeting my wife had and it turned out great. Lots of restaurants available across the street.
Genuine Hotels.com guest review
2 night business trip Jul 31, 2015
Harold
US
5.0 / 5Outstanding
Awesome!
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Pablo
US
4.0 / 5Excellent
The staff was nice and the breakfast was good.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
liddia
US
4.0 / 5Excellent
"Met our needs, very efficiently and effectively"
Booked 3 rooms to accommodate our family's attendance of a wedding. All of us were pleased with the amenities of the property, the staff's efforts to please, the ease of getting onto the freeway, and the price point for all of these conveniences.
Genuine Hotels.com guest review
3 night family trip Jul 24, 2015
lorrain
US
5.0 / 5Outstanding
Employees where helpful... Breakfast was delicious... The bed was comfortable. Enjoyed my stay.
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Good!"
Had no complaints it was a great stay the kids enjoyed the pool, the room looked clean I pay attention and housekeeping did their job. Breakfast was great lots to choose from would come back. Beware trying to get there so much construction going on hope they finish next time we go!
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
A Traveler
US
5.0 / 5Outstanding
Great rate and great stay. I have no complaints it's surrounded by a lot of good eating places.
Genuine Hotels.com guest review
2 night trip Jul 24, 2015
Chris
US
5.0 / 5Outstanding
Simply awesome caring staff.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
A Traveler
US
2.0 / 5Fair
Hotel room didn't smell clean.My family and I had to switch rooms because of bugs in the bereceptionists have the wrong information during check in.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
Ashley
US
1.0 / 5Poor
"First time for everything. Bad service."
Help at this location was terrible. "Front Desk"
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel!!!!"
Loved it! The room was so cozy and comfortable! The bed was so clean and smelled awesome! The breakfast was excellent! The price was right! Will stay again!
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
Jorge
US
5.0 / 5Outstanding
"Would recommend."
What can I say? It's a great Hotel, staffed by perfectly nice, competent employees. I had a great stay. The only drawback is that it is difficult to navigate around the hotel by car because it is on a one way street with a lot of road construction all around, but that certainly can't last forever. They could also use a voice mail system because the phone can ring for a long time without someone to answer it.
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
Kenneth
US
5.0 / 5Outstanding
Very confortable...only complaint is the contruction in the area but that is not there fault...otherwise great great great...!!!
Genuine Hotels.com guest review
3 night family trip Jul 9, 2015
Ryia
US
5.0 / 5Outstanding
"Great!"
Everything was exceptional. The pool was clean and not crowded. The breakfast bar was very impressive and the woman that was working it was very helpful. The rooms were very well serviced every day. We had no issues.
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
Frances
US
4.0 / 5Excellent
"GREAT PLACE!"
Miss D was amazing. She really has that kitchen under control.
Genuine Hotels.com guest review
3 night business trip Jul 9, 2015
Jonathan
US
4.0 / 5Excellent
"Friendly"
Everyone was nice & friendly. Would definitely book again .
Genuine Hotels.com guest review
3 night trip with friends Jul 9, 2015
Akelia
US
2.0 / 5Fair
"MY STAY AT THIS HOTEL WAS MEDIOKER"
THE ROOM WAS A BIT OUTDATED AND THE OVERALL ROOM APPEARANCE WAS MEDIOKER.
Genuine Hotels.com guest review
2 night trip Jul 3, 2015
Chelsea
US
4.0 / 5Excellent
"Ok hotel"
It was a family vacation. We really enjoyed our stay . The location of the hotel was close to please we wanted to go see. Unfortunately Houston is under construction.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Jose
US
5.0 / 5Outstanding
"Trip to Houston"
It was a very good trip and great service, thank you!
Genuine Hotels.com guest review
2 night family trip Jun 26, 2015
Thanh
US
5.0 / 5Outstanding
"Warm Breakfast, Clean - Would Stay Again"
Apart from the construction in the area, this hotel was great for our weekend. Very clean, very comfortable, and the breakfast was so good (oatmeal, eggs w/ cheese, sausage, bagels) but get up early. Staff was friendly and even got us extra cheesy eggs when they ran out.
Genuine Hotels.com guest review
2 night business trip Jun 19, 2015
Alexandra
US
4.0 / 5Excellent
"Pleasant stay!"
Very friendly staff & the rooms were clean!
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Chinta
US
5.0 / 5Outstanding
Two rooms. One for me and one for my parents. We were all very impressed with the hotel and the service. Everyone was super friendly and helpful. Breakfast was great! Rooms were clean and well-equipped!
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Sue
US
5.0 / 5Outstanding
Excellent.
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
I like the stay is very comfortable and I like the quality of service
Genuine Hotels.com guest review
3 night family trip Jun 11, 2015
Jose
US
5.0 / 5Outstanding
"Wow Amazing place to stay for the price !"
Overall amazing hotel to stay at for the price ! Nice and clean ! Super nice staff. Area is kind of ghetto but hey it's Houston. The hotel is beautiful inside. Rooms are so nice and clean and u just wanna stay there forever lol
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Muhammad
US
5.0 / 5Outstanding
"The best!!!"
The hotel was perfect! The staff was nice and amazing!!! Thanks a lot!
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Chiffon
US
5.0 / 5Outstanding
"Graduation stay"
This hotel was great. Great location. It was clean. Rooms and beds were super comfortable. It was quiet. You'd barely know there were other guests there it was so quiet. The room we got was great because it was right at the entrance and my mom is sight impaired. The hot breakfast was tasty and the variety was great. Will definitely stay here again!
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
Maria
US
1.0 / 5Poor
bad experience
Genuine Hotels.com guest review
3 night trip Jun 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Restful"
Love this hotel
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Alecia
US
4.0 / 5Excellent
"Nice spot"
I booked this room for my aunt and mom. They both enjoyed the stay and said things were nice,especially the breakfast.
Genuine Hotels.com guest review
3 night family trip Jun 5, 2015
Lynetta
US
4.0 / 5Excellent
"Great stay"
it's a really good hotel and the customer service is excellent. Christine and the rest of the folks there know how to make you feel welcome.we never had to drive further than a mile to do everything we wanted to do. Movies dining shopping all very close by. Highway 290 is a bit of a mess right now because of construction but if you know how to read a map there streets around all that. 2Nights
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Carl
US
5.0 / 5Outstanding
"5 stars"
Perfect stay my kids loved the breakfast. All smiles. :)))
Genuine Hotels.com guest review
2 night family trip May 29, 2015
miguel
US
3.0 / 5Good
"A good value"
A very nice hotel. All the staff where very nice and helpful. The breakfast was satisfying and changes daily. The only thing I saw needed was the carpets and furniture could use a deep cleaning.And I hope the highway gets finished soon.
Genuine Hotels.com guest review
4 night business trip May 22, 2015
Daniel
US
5.0 / 5Outstanding
"Nice Hotel & Good Service"
Hotel experience was great! Courteous desk service upon check-in. Room was nice & clean; AC was already on for us. Breakfast options were good and again the service was exemplary. The only bad thing I can say is not about the hotel, but the traffic encountered during the week on 290 & 610 - which is in front of the hotel.
Genuine Hotels.com guest review
3 night family trip May 21, 2015
richard
US
5.0 / 5Outstanding
"Excellent."
Excellent stay. Excellent location. Very clean and modern room.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
Frederic
US
5.0 / 5Outstanding
"would come again when I visit again"
I enjoyed my stay but what I loved most about it was the breakfast service...I don't know her name bit she was an older lady very sweet and outspoken, made everyone laughed and made sure we had everything we needed keep up the great job!!!
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
dovziner
US
5.0 / 5Outstanding
Arrived and was greeted by friendly staff. Saturday morning very nice/helpful lady assisted us during breakfast.... through out our stay staff was very friendly and helpful.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Miranda E
US
5.0 / 5Outstanding
"love, love , love"
We loved the hotel and the staff was amazing! The area is right off the highway about 20 minutes from HEB. Movie theater across the highway. Location very convenient.
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
Tatum
US
4.0 / 5Excellent
front desk was not very knowledgable about surrounding area.
Genuine Expedia guest review
Other trip May 19, 2015
A Traveler
US
3.0 / 5Good
"clean hotel"
The beds were a bit soft, so my wife and I had issues in the morning. Our two children were fine. The breakfast was excellent each day--we spent three nights there. The room was very clean, the halls were clean, but the elevator broke when we were trying to check out. The lady who worked in the breakfast area was delightful and very good with kids.
Genuine Hotels.com guest review
3 night family trip May 14, 2015
David
US
4.0 / 5Excellent
"Great Stay, Great Price"
I enjoyed the stay there. Very great hotel at a decent price. Loved it.
Genuine Hotels.com guest review
3 night romance trip May 14, 2015
A Traveler
US
4.0 / 5Excellent
"Good location, but need to be updated"
My stay was wonderful,the staff was amazing, but the hotel needs to be updated.
Genuine Expedia guest review
Other trip May 18, 2015
A Traveler
US
3.0 / 5Good
"Survey"
The Staff was courteous,helpful and friendly. They were very nice. The hotel was clean, good breakfast but I had to ask for change of room two times because the musty smell was very strong. The air conditioning was noisy. The staff was very polite they did their best to keep us happy.
Genuine Hotels.com guest review
2 night business trip May 9, 2015
magdalena
US
5.0 / 5Outstanding
"Me time!"
I'm stay was so relaxing and the service was so awesome!
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Alecia
US
3.0 / 5Good
"In town for volleyball tournament"
The hotel staff was extremely attentive and friendly. The lady that kept up with the breakfast buffet was cherry, friendly and went above and beyond to meet our needs. KUDOS to the entire staff! Rooms were a bit dated, but the beds were very comfortable. I will definitely stay again.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
cathy
US
5.0 / 5Outstanding
"My new getaway spot!"
I really loved the stay! they Give free bottled water all day! Great breakfast! Just a nice stay overall!
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
lakiesha
US
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