It was great. I enjoyed my stay plus breakfast was great!!Genuine Hotels.com guest review
I will start with all the wonderful things. The hotel was very clean, and the breakfast was delightful. The staff at breakfast were very helpful and sweet. With all of those wonderful things I said, My stay started off completely opposite. When we arrived at the hotel, there was no one at the desk to let us in. There was a sign stating to pick up the […] phone that would ring to the front desk. We waited in the cold for 10 minutes with the phone ringing, and no one came. After 10 minutes passed by, other hotel guest coming in, swiped their key, and let us inside the lobby. After a few minutes of sitting at the desk waiting. The receptionist "Latanya", came from a room in the back, where she appeared to have just woken up. Not to mention she had white stuff, all over her clothihng, and was sloppily dressed as well. She asked if I had reservations, in which i told her I did, for a late check-in. She asked my name and I told her. The room was reserved under my name, as well as my husbands. She then stated that she did not have a reservation for us. Due to reception issues with our phones, we were having trouble logging into our emails for the confirmation number. After finally being able to get into the email, she then stated that it was not under my name. It was under my husbands. Thanks for asking his name by the way. That was the worst check -in in the middle of the night I have ever experienced. Read moreGenuine Hotels.com guest review
I must start this by saying how friendly the front desk staff were. I checked in around 7:30 pm and the front desk person was extremely nice and personal. She even offered me a bottled water. Approximately 10 minutes after settling into my room she called to check if there was anything I needed. The front desk person the following morning was nice too. […] I did not partake in the breakfast except for some orange juice and coffee. The wi-fi worked fine. The room was clean and quiet. Location was decent. Amazing rate compared to other hotels that day. Read moreGenuine Hotels.com guest review
"Amazing happiness and support during breakfast!"
Construction in the area was very annoying, but the hotel staff was very friendly! Especially the breakfast staff!!Genuine Hotels.com guest review
Hotel was a pleasant surprise, great employees, very clean, good choice of breakfast. Definitely will book again when in Houston.Genuine Hotels.com guest review
It was pleasant to stay at hotel. Room was clean and comfortable.staff was helpful and curtious as wellGenuine Hotels.com guest review
Hotel was clean, stay was greatGenuine Hotels.com guest review
Someone's rental car was left on bricks, keep an eye on your vehicle at all times!!!Genuine Hotels.com guest review
They are doing the great job! Clean room, comfy bed, quiet place. I like they provide Neutrogena products. The lady at the counter (Shaquisha I think) is really nice. First night we checked in, she actively provided us bottles of water and cookies. Her passion made me feel I was welcomed.Genuine Hotels.com guest review
"Experience the superb customer service!"
Stayed here twice, and both times are amazing. Very friendly, great breakfast, super clean room. They'll go out of their ways for you. If I have to complain is just that in room 230 the closet doesn't shut completely, but other than that, I'm very happy and satisfied.Genuine Hotels.com guest review
"Home Sweet Home"
The greatestGenuine Hotels.com guest review
Very comfortable. Good location.Genuine Hotels.com guest review
Wonderful, attentive staff who did everything they could to make our stay very special :-)Genuine Hotels.com guest review
The breakfast was outstandingly delicious. They even leave a bowl of fruit out to enjoy during the day. Service was very attentive everything was very clean and fresh.Genuine Hotels.com guest review
"Just perfect...but don't eat there."
It was just great, wish I could have stay one more night. Was not enough. But the breakfast was wierd, juice too sweet, eggs looked liked they came out of a box, potatoes too salty, and the waffle tasted good but felt like it was kind of plastic. Besides that can't complain, will definatelly stay there again.Genuine Hotels.com guest review
Room had no fridge. Found trash under one of the chairs. No extra power outlets to charge my phone or laptop. Had to unplug lights to use outlet. Internet wouldn't work unless I sat in the bathroom. Area around hotel was horrible with traffic and road construction. Would not stay here again.Genuine Hotels.com guest review
Hotel was clean and comfortable, with good AC and good mattresses, so i was satisfied. But the thoughtful staff made this a standout. Warm and welcoming upon arrival, then a later front desk person took extra care of me when I thought I lost my iPhone, going out into the parking lot with me (twice) at midnight. The area felt safe to me, but the extra […] care was extremely thoughtful. Good value overall with a hot breakfast. Read moreGenuine Hotels.com guest review
"Nice hotel in an area I was familiar with"
I used to live in Houston and my children still do, so when my daughter got married, I needed a nice place to stay for a few days that I could afford. The hotel was very nice and the staff were friendly and helpful. The breakfast they provided was very convenient and they had a nice selection of breakfast foods, with different items each day. I would […] stay there again if the need arises, Read moreGenuine Expedia guest review
"Very Enjoyable Stay!"
We very much enjoyed our overnight stay at the Hampton Inn. Check in was fast and the clerk was extremely friendly, gave us a rundown of the complimentary services, and even called the room about fifteen minutes later to make sure everything was fine--which it was. The room was quite pleasant, the color scheme muted and relaxing unlike some other modern […] hotels I've been to that were just jarringly bright. The bed was incredible, and the bathroom/shower was spacious and luxurious. Our stay was completely uninterrupted by noise either from inside or outside the hotel, despite the constant road construction in that area. The complimentary breakfast the next morning was not bad, everything still fresh even though we showed up toward the end of it. Check out was as pleasant as check in. Would definitely stay there again. Read moreGenuine Hotels.com guest review
I loved this place and would happily stay there time and again. First off, reception employees were friendly and helpful -- even offered me just baked cookies. It is a budget hotel, so you don't get five star ameneties, but my room and the public areas were super clean and well cared for - including the pool. They had Neutrogena bath products (thrilled […] to get something that wouldn't make me itch). Over the top "continental" breakfast with eggs, fruit, hot cereal, danish, fruit, yogurt and more. And to me, one of the best things of all - comforter covers that are changed with every guest. I HATE hotel bedspreads because you never know when they get washed. I loved knowing at this hotel that I was the first person to be sitting on the comforter cover since its last laundering. If you value friendly, clean, simple hotels, this is your place! Read moreGenuine Hotels.com guest review
"a clean and comfortable place to stay"
the whole time was wonderful, except the last night we were there,some people in the hallway (or next room) were so loud made it a bit annoying. Overall, it was a very nice stay.Genuine Hotels.com guest review
Ms. Dee and Ms. Shaquisna were very kind and helpful. The breakfast was very good.Genuine Expedia guest review
Love this place, the staff is always helpful/professional, especially Ms. Dee. breakfast is top-notched.Genuine Hotels.com guest review
"Nice staff, comfortable beds, nice breakfast"
I stayed here three nights. The first night, due to my flight delay, I didn't get to the hotel until 2am in the morning. I called the front desk at 1am and let them know that I would be late since my original check-in time was 8pm. When I got there, there were two police cars cruising in the lot and I felt safe. The staff is very warm and also offered […] me a bottle water. In the morning the breakfast is nice, it's not fancy but sufficient for my needs. It offered both hot and cold selections. I loved my oatmeal with walnuts, raisins, and black sugar. When I finished breakfast and ready to leave, it was 6:40 and dark and rainy outside. The breakfast lady (Ms. Dee) asked me where I parked. I told her it's in the parking lot at the back of the hotel. She insisted walking with me to the back and didn't leave until I was in my car. That is very nice of her. The second morning I ate Raman noodles in the breakfast area around 10:30. I need to drain the water from the noodles, and the sink is behind the kitchen in the employee-only area. Ms. Dee drained the water for me, made sure I had all I needed, and also brought me extra napkins without me asking. Again thank you, Ms. Dee! The last night, when I got back the room late at night, toilet was leaking and carpet was wet. The staff put me in another room and offered me a small gift card when I checked out in the morning. I lost my wedding ring during my trip to Houston, but the warmness from Hampton Inn staff is really appreciated! Read moreGenuine Expedia guest review
"Good Hotel close to nowhere."
Good Hotel ,very good breakfast but faraway location .Genuine Hotels.com guest review
The hotel staff was very friendly and helpful. It was in a easy location to get in and out of and right by a major highway. The only negative is the room had a damp smell like a old basement. But going around Houston found the same smell in other businesses. Maybe its that way everywhere, they do run air all the time.Genuine Hotels.com guest review
Very clean and nice Hotel. The staff was so nice and friendly and give you full Attention in any matter. Good breakfast included in the Price. I can highly recommand this Hotel even it's a bit fare away to downtown Houston. Take you 20 minutes!Genuine Hotels.com guest review
"Convenient location/highway/loop and Belt Way"
I realized this was a pretty old facility but the clinking of the A/C was distracting; the telephone did not work and we could not move the bed to enable us to see if it was even plugged into the wall outlet. Talked to the hotel staff; they did not have a maintenance person available to check the room; they did graciously offer to move us to another […] room; even had one picked for us...but my husband had already taken a shower and didn't want to change since we were leaving early in the morning. There were minor inconveniences with the vending machines; having to go from floor to floor to purchase a Coke Classic...on our third floor the machine would not take dollar bills, the second floor drink machine was out of order, and the first floor was out of Classic Coke but by that time I had gotten enough quarters to purchase with coins back on the third floor. We chose Hampton Inn since we had stayed in several previously plus being part of Hilton...it was disappointing to us. Sorry to say we would not stay there again. Read moreGenuine Hotels.com guest review
A little dated. Breakfast buffet was a little scarce....not alot of the usual things out like waffles, sides for the oatmeal etc. Very slow check in and front office people were often outside smoking the two times I needed them. Good location. Dated but good rooms...Genuine Hotels.com guest review
Had a good Stay-a good shout out to breakfast barGenuine Hotels.com guest review
Breakfast was the best continental I have ever had with omelets, sausage, potatoes, waffles, etc. The staff was so helpful and friendly, plus the price was great. Hampton Inns always impress and this one was no exception. Would absolutely stay here again for a short or extended stay.Genuine Hotels.com guest review
"One of the best hotels for your money"
Everything went well, no complaint. We had two rooms, both are clean and comfortable.Genuine Hotels.com guest review
"Best Hotel Experience ever"
The staff especially Ms Dee was wonderful, made us feel like we were home. I will recommend this hotel highly to all my family and friends. The room was clean and very comfortable.Genuine Hotels.com guest review
Everything was fine until 30 mins before check out we found a bettle looking bug in the sheetsGenuine Hotels.com guest review
Hotel was great , traffic terrible but I worked around it ....Genuine Expedia guest review
Fo the money this is the best hotel we have been at for some time. We would stay again. There are more expensive hotels that are better but for the money this is excellent!!Genuine Hotels.com guest review
Enjoyed my 3 night stay at this Hampton Inn. I've never stayed at a Hampton Inn hotel so I was not aware of the refreshment ammenities that they offered. My children loved the afternoon cookies. Breakfast was good and offered a variety of items. Staff was very friendly and helpful.Genuine Hotels.com guest review
"Great hotel with good customer service."
Our stay here was a wonderful experience, especially the customer service provided by Ms. Dee . Will definitely recommend it to others.Genuine Hotels.com guest review
"Just a little getaway to de-stress & brainstorm!"
The hotel was nice and clean. Hotel staff was very friendly. Our stay was enjoyable and the hot breakfast was very decent, it had hot waffles, small omelets, sausage, fresh fruit, assorted yogurts, cereals, muffins, bagels, toast ect. Definitely would choose to stay again. Overall, the stay was more than worth it even with the $50 deposit( which they […] return in 3-5 busi. days) for any incidentals. Read moreGenuine Hotels.com guest review
"Staff was awesome"
The hotel was very nice and quiet. Breakfast was good. The staff was awesome and very accommodating. I needed an extra 1hr to check out and she granted it as a courtesy, no questions asked. Like the surrounding area, especially restaurants and stores.Genuine Hotels.com guest review
"ALL I CAN SEE IS WOW!!!"
AS SOON AS I WALKED IN THE GREETING WAS GREAT EVERYONE WAS SO FRIENDLY AND ATTENTIVE I RECOMMEND THIS HOTEL THE BREAKFAST WAS GREAT AND THE PEOPLE IN CHARGE EXTRA EXTRA FRIENDLY WILL FOR SURE STAY THERE AGAIN...VERY CLEAN ROOMGenuine Hotels.com guest review
Overall great experience! Good clean rooms. Excellent service and the breakfast was delicious!Genuine Hotels.com guest review
The hotel was clean, breakfast was delicious, staff was friendly and helpful, location felt safe, and we were happy to come back to it at the end of the day. There were ample restaurants and shopping sites close by. Getting to 'downtown' and 'happening places' took some driving though.Genuine Hotels.com guest review
The hotel was amazingly clean, the staff was wonderful! definitely staying at the Hampton Inn again :D veryyy pleased and satisfied!!Genuine Expedia guest review
"Right off of hwy 290"
It was a nice place to stay I slept comfortable, too bad I didn't have time to get in the pool the breakfast was good compared to other comparable placesGenuine Expedia guest review
very clean room. room smelled clean too ! not like cleaning chemicals. staff was super friendly and helpful. our room was quiet. ( but we do always sleep with esrplugs ).our room wss plain without micro and frig. tv / remote not very modern, but we rarely watch television anyway. hot. / cold breakfast sufficiently stocked buffet was good for free. attendant […] seemed slightly annoyed or maybe just very busy , but still helpful. we would definitely stay here again mainly because of the very clean room, courteous staff and grest price. Read moreGenuine Expedia guest review
"hampton inn houston 290"
Comfortable stay. access to the property is currently tight as it sits on a feeder for US290 which is undergoing major construction. Traffic is often backed up on the feeder so you'll need time getting to and from the property. Room was well appointed, clean and quite.Genuine Hotels.com guest review
Great price nice hotel n breakfast was awesome! ! HOTEL WAS VERY CLEANGenuine Expedia guest review
"Good for the Business trip"
Building was very nice and clean, inside room and out side too. Stay comprtable, nice breakfast, crews are freindly. i'll stay again for next trip.Genuine Hotels.com guest review
"Amazing service and price!"
I was recently on a southwest road trip and made a stop in Houston. This was by far the best hotel I stayed at during my 2-week trip. It was so clean, very affordable, and the staff was extremely friendly. When I arrived, the lady at the front desk offered water and cookies. In the morning the breakfast served was delicious (scrambled eggs, biscuits, […] gravy, etc). The rooms and bathrooms were clean and comfortable. I would definitely visit again and recommend to others. Read moreGenuine Hotels.com guest review
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