Fo the money this is the best hotel we have been at for some time. We would stay again. There are more expensive hotels that are better but for the money this is excellent!!Genuine Hotels.com guest review
Enjoyed my 3 night stay at this Hampton Inn. I've never stayed at a Hampton Inn hotel so I was not aware of the refreshment ammenities that they offered. My children loved the afternoon cookies. Breakfast was good and offered a variety of items. Staff was very friendly and helpful.Genuine Hotels.com guest review
"Great hotel with good customer service."
Our stay here was a wonderful experience, especially the customer service provided by Ms. Dee . Will definitely recommend it to others.Genuine Hotels.com guest review
"Just a little getaway to de-stress & brainstorm!"
The hotel was nice and clean. Hotel staff was very friendly. Our stay was enjoyable and the hot breakfast was very decent, it had hot waffles, small omelets, sausage, fresh fruit, assorted yogurts, cereals, muffins, bagels, toast ect. Definitely would choose to stay again. Overall, the stay was more than worth it even with the $50 deposit( which they […] return in 3-5 busi. days) for any incidentals. Read moreGenuine Hotels.com guest review
"Staff was awesome"
The hotel was very nice and quiet. Breakfast was good. The staff was awesome and very accommodating. I needed an extra 1hr to check out and she granted it as a courtesy, no questions asked. Like the surrounding area, especially restaurants and stores.Genuine Hotels.com guest review
"ALL I CAN SEE IS WOW!!!"
AS SOON AS I WALKED IN THE GREETING WAS GREAT EVERYONE WAS SO FRIENDLY AND ATTENTIVE I RECOMMEND THIS HOTEL THE BREAKFAST WAS GREAT AND THE PEOPLE IN CHARGE EXTRA EXTRA FRIENDLY WILL FOR SURE STAY THERE AGAIN...VERY CLEAN ROOMGenuine Hotels.com guest review
Overall great experience! Good clean rooms. Excellent service and the breakfast was delicious!Genuine Hotels.com guest review
The hotel was clean, breakfast was delicious, staff was friendly and helpful, location felt safe, and we were happy to come back to it at the end of the day. There were ample restaurants and shopping sites close by. Getting to 'downtown' and 'happening places' took some driving though.Genuine Hotels.com guest review
"hampton inn houston 290"
Comfortable stay. access to the property is currently tight as it sits on a feeder for US290 which is undergoing major construction. Traffic is often backed up on the feeder so you'll need time getting to and from the property. Room was well appointed, clean and quite.Genuine Hotels.com guest review
"Good for the Business trip"
Building was very nice and clean, inside room and out side too. Stay comprtable, nice breakfast, crews are freindly. i'll stay again for next trip.Genuine Hotels.com guest review
"Amazing service and price!"
I was recently on a southwest road trip and made a stop in Houston. This was by far the best hotel I stayed at during my 2-week trip. It was so clean, very affordable, and the staff was extremely friendly. When I arrived, the lady at the front desk offered water and cookies. In the morning the breakfast served was delicious (scrambled eggs, biscuits, […] gravy, etc). The rooms and bathrooms were clean and comfortable. I would definitely visit again and recommend to others. Read moreGenuine Hotels.com guest review
No complaints here I loved everything about it!!!! Thank you for accomodating us with a crib for our baby and thanks for the delicious breakfast! Can't wait to go back!Genuine Hotels.com guest review
We truly enjoyed our stay. Staff was friendly and room was nice and clean. Only bad thing I can say is that there was no remote for the tv in the bedroom but all in all everything was great!Genuine Hotels.com guest review
"Great Customer Service!"
Overall, the Hampton Inn Houston - Brookhollow was well worth it. My family and I had a great time, the hotel is extremely close to great food although only one restaurant is walking distance though, and the breakfasts and service during breakfasts were very good. The staff is very friendly and helpful. I would book here again without hesitation for […] my next trip to Houston. Read moreGenuine Hotels.com guest review
The staff and their effort to make our stay pleasant were amazing. The bad thing about my stay was that the room AC was not working right the first night; not as cool as I would like it but still a bit comfortable. The second night the AC completely broke and I had to borrow a couple of fans to get through the night. I would stay here again simply for […] their service, but management has to do some mechanical equipment upgrading. Read moreGenuine Hotels.com guest review
My wife and I enjoyed the service, food, and the room accommadotions. Thanks.Genuine Hotels.com guest review
Check in was easy and clerk at front desk was very nice Hotel room was clean and like locationGenuine Hotels.com guest review
"Great location and price!"
ExcellentGenuine Hotels.com guest review
Great hotel and location. Close to shopping centers.Genuine Hotels.com guest review
"Great hotel for price."
Staff very friendly and helpful, clean rooms.Genuine Hotels.com guest review
"Great Hotel in iffy area!"
My hotel stay was great. The room was very clean the linens wonderful! Very well maintained and staff extremely friendly and helpful. They were helpful to the woman who had all four tires and wheels stolen off her Ford Flex at the back of the parking lot! When staying at any hotel in this area you must always park in a well lit area and leave nothing […] showing in your car. I had a rent car window broken at a La Quinta nearby in February. Read moreGenuine Hotels.com guest review
"I would look elsewhere"
The night staff was not good, they were not able to bring us more towels as they said they were too busy. We had enough towels when we went out for the day, but the cleaning crew took them. We had 3 people in the room (1 was my son) and they kept giving us only 2 towels. The floors and bedding felt damp at all times. The doors were broken and had to […] be played with to exit the building. The breakfast was sub-par. They do offer several varieties coffee and teas. Read moreGenuine Hotels.com guest review
A very pleasant stay. Kitchen in charge person was excellent & super efficient to make sure the breakfast were hot & sufficient; front desk people also provided the best services to our needs. The only "-" impression was one SUV's tires were stolen on wkend night.Genuine Hotels.com guest review
"Easy to overlook gem - highway construction"
I've stayed at Hampton Inns frequently and this has to be one of the best ones yet. Don't let the current highway construction deter you. The front desk staff was polished and professional. The bathroom definitely needs some updates, but the room was clean and comfortable. Breakfast offered several choices including turkey sausage (yea!) and croissants. […] I will definitely stay here again if the opportunity arises. Read moreGenuine Hotels.com guest review
Very clean, the beds were extremely comfortable. Enjoyed the stay here very much.Genuine Hotels.com guest review
"Great hotel for great price."
This hotel was friendly and awesome. Wish I stayed longer. Breakfast was good and staff was very friendly. I will be back for sure.Genuine Hotels.com guest review
Excellent!!! We will definitely book here again.Genuine Hotels.com guest review
The only fall back I could hear the persons in the next room not too much but did notice them.Genuine Hotels.com guest review
"I definitely recommend it!!"
Great hotel at a great price. Nice clean rooms.Genuine Hotels.com guest review
Nice clean rooms, breakfast was good, everyone was friendly. Ms. Dee was very helpful and sweet :)Genuine Hotels.com guest review
"Quite good for Houston"
Convenient location to Galleria, our eventual destination. The staff were very kind & let us start breakfast early. The pool (outside) was nice & mostly clean; you probably can't prevent a few bugs from flying into the water on a summer evening. The room was far too cold when we checked in, but we don't like strong A/C, so we switched it off & felt […] comfortable the whole night. The shower head was adjustable, but wouldn't adjust for some reason. Read moreGenuine Hotels.com guest review
"Good Hotel, Convienent Location, Ms. Dee Awesome!!"
Overall my stay was good after they found my reservation. Upon arrival, I was told that they couldn't find my reservations which I booked through Hotels.com like 2 weeks prior. Good thing I arrived there a little after check in time and not later because I probably would've been out of a room. One of the front desk clerks called the hotels.com contact […] number and got the issue resolved. The hotel inside and throughout was very nice, real modern. However, the rooms weren't, they were very dated, more country style; didn't match the modern theme of the rest of the hotel. The breakfast buffet was great with a lot of variety and Ms. Dee was awesome, very helpful and personable. The hotel was located by some good restaurants - Pappadeaux, Red Lobster, etc. Read moreGenuine Hotels.com guest review
The hotel was fine, a standard Hampton Inn, and the neighborhood was near a major road. It was simply a stopping point for us on a cross country trip, but would have been fine for a business stay. Parking was easy and free. The staff totally made the stay though, everyone was super super nice, from check in to check out. The middle aged black lady (I […] wish I had gotten her name to write a note to the manager!) at the breakfast was so amazingly nice that we were blown away. She made sure that everyone in our family (myself, my husband, and our two daughters) had everything that we needed and packed us little to go bags with fruit and water for the road. We would stay again if the need came up. Read moreGenuine Hotels.com guest review
"Wonderful place to stay!"
The staff and hotel were awesome. I thoroughly enjoyed the breakfast and Ms. Dee! The location is right off of the freeway and near a lot of shops and restaurants. Wonderful place.Genuine Hotels.com guest review
I am so happy I grabbed this deal. The room was very comfortable, the staff was friendly and accommodating, and the continental breakfast was delicious. I am especially grateful to the staff for allowing me to extend my stay at the very last minute. That's how much I enjoyed my stay... I didn't want to go home so I extended my stay. Plus the room I […] had was normally $129/nite, with hotels.com I got my room for $54/nite. Great hotel. Great deal. I'll be going back. Read moreGenuine Hotels.com guest review
The hotel was great in service and cleanness. I loved the comfort of the room am the complimentary. Staff was always available for help and front desk help was good as well. Location due to construction was not so good, we had a hard time getting to the hotelGenuine Hotels.com guest review
I was pleased with the hotel staff who was attentive and friendly.Genuine Hotels.com guest review
"Reserved room for 5, but got room for 4 instead!"
Reserved room for five but got a room that only fits 4. On the hotel's website, it states the the room I reserved had 2 queen beds plus a rollaway available for a fifth person. I got there, and there was no rollaway. Asked the clerk and she said they had never used a rollaway for any of their rooms. Also, the room did not have a mini fridge or a microwave. […] There is also construction going on around the area which makes it difficult to get in and out. Read moreGenuine Hotels.com guest review
The only problem with our stay was the inconvenience of the construction on the freeway right in front of the hotel.Genuine Hotels.com guest review
The hotel was great. The only down side was the construction in front of hotel, made it difficult to leave and return.Genuine Hotels.com guest review
"Outstanding - Much better than expected"
The room was very clean, the beds were comfortable, the temperature was great, the room was quiet, and the staff was extremely friendly. For the price, I expected a mediocre hotel, but this was outstanding. We needed a place to stay for a family weekend and the only problem was the construction and traffic backup on the highway outside, something the […] hotel could not control. I couldn't believe the price of the hotel included cookies at the front desk and breakfast in the morning. The breakfast was great and included something for even the health nut! There was fruit, cereal, oatmeal, and cooked breakfast which included eggs, sausage, and waffles. Read moreGenuine Hotels.com guest review
Not what we expected not like pictureGenuine Hotels.com guest review
My stay was very nice. Everything was wonderful, my room, the bed, the staff, the breakfast. I will definitely stay at this Hotel again.Genuine Hotels.com guest review
"Don't Use Your Debit Card Here!"
I booked this hotel through hotels.com. I clicked on "pay at hotel" which also states you don't pay until you get to the hotel. Well, Hampton placed a hold on the card I used to hold the reservation, before I got to the hotel to check in, then also asked for a credit card when I checked in (two authorizations). This was not even the card I wanted to […] use at check-in, so in the end they were holding money on two of my cards. In addition, they took a 1980 ' s imprint of my card to keep on file. I am praying that there are trustworthy employees there, since this was my debit card. Overall this hotel was nice but the lack of communication between hotels.com and the Hampton Inn is horrible. I could understand if the charges were made after a certain time, but these charges were placed on my card early in the morning on the day I was to check in. Hampton Inn Brookhollow, charge me if I don't show up, don't charge me before I get there. I only use certain cards for certain Internet transactions, as I am sure others do as well! Read moreGenuine Hotels.com guest review
"Very Comfortable and Pleasent"
I loved this hotel especially when I woke up in the morning and was greeted a very lovely smell of breakfast. The breakfast smell got even stronger when I got on the elevator and I loved loved loved that I could make my own waffles and they were pillowly soft and big as plates. Yum!!! I enjoyed my stay at the Hampton Inn and look forward to using the […] service when I travel else where. Read moreGenuine Hotels.com guest review
Good place for visiting Houstoun. Comfortable room with the big bathroom and good breakfast. This is the two important things while choosing the hotel. Price is not too high, so I give it 5 star.Genuine Hotels.com guest review
"great value for the money."
all the personnel was very friendly and very helpful. the breakfast was very good,and there was plenty of food available.Genuine Hotels.com guest review
"Family get away"
I really enjoyed my stay, the only thing was the road construction and traffic, which the hotel had no control over. Yes, I would stay at the Hampton again.Genuine Hotels.com guest review
"Excellent hotel - Excellent Location"
I stayed at this hotel Nov. 2013 and was so impressed we decided to try it again. Our stay was still wonderful like last year. The room, bed, and bathroom was so clean and comfortable. The whole hotel was very well maintained. You felt like you was coming home by the friendly greeting from the staff. There is a hot breakfast. I really enjoyed fruit […] and baked cookies throughout the day. We did not have to go far to find places to eat. Great restaurant were all around along with some places for shopping. To venture out, the interstate is right in front of the hotel - easy get on and off. You will really enjoy your stay. Read moreGenuine Hotels.com guest review
"staff was great room was clean no complaint"
The room was fresh and clean, location was perfect across the highway from pappadeaux!! (Mmmmmmm) Staff was friendly thanks Adrian for helping us find the auction, she definitely went above and beyond. My husband loved the hot breakfast (real egg omelet with veggies, sausages, homemade waffles, toast, fruit oat meal, cereals and more) he didn't eat […] all that but they had a real buffet style options including pastries. The pool was clean. And the price was fair. Will definitely stay here again Read moreGenuine Hotels.com guest review
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