Had a good Stay-a good shout out to breakfast barGenuine Hotels.com guest review
Breakfast was the best continental I have ever had with omelets, sausage, potatoes, waffles, etc. The staff was so helpful and friendly, plus the price was great. Hampton Inns always impress and this one was no exception. Would absolutely stay here again for a short or extended stay.Genuine Hotels.com guest review
"One of the best hotels for your money"
Everything went well, no complaint. We had two rooms, both are clean and comfortable.Genuine Hotels.com guest review
"Best Hotel Experience ever"
The staff especially Ms Dee was wonderful, made us feel like we were home. I will recommend this hotel highly to all my family and friends. The room was clean and very comfortable.Genuine Hotels.com guest review
Everything was fine until 30 mins before check out we found a bettle looking bug in the sheetsGenuine Hotels.com guest review
Hotel was great , traffic terrible but I worked around it ....Genuine Expedia guest review
Fo the money this is the best hotel we have been at for some time. We would stay again. There are more expensive hotels that are better but for the money this is excellent!!Genuine Hotels.com guest review
Enjoyed my 3 night stay at this Hampton Inn. I've never stayed at a Hampton Inn hotel so I was not aware of the refreshment ammenities that they offered. My children loved the afternoon cookies. Breakfast was good and offered a variety of items. Staff was very friendly and helpful.Genuine Hotels.com guest review
"Great hotel with good customer service."
Our stay here was a wonderful experience, especially the customer service provided by Ms. Dee . Will definitely recommend it to others.Genuine Hotels.com guest review
"Just a little getaway to de-stress & brainstorm!"
The hotel was nice and clean. Hotel staff was very friendly. Our stay was enjoyable and the hot breakfast was very decent, it had hot waffles, small omelets, sausage, fresh fruit, assorted yogurts, cereals, muffins, bagels, toast ect. Definitely would choose to stay again. Overall, the stay was more than worth it even with the $50 deposit( which they […] return in 3-5 busi. days) for any incidentals. Read moreGenuine Hotels.com guest review
"Staff was awesome"
The hotel was very nice and quiet. Breakfast was good. The staff was awesome and very accommodating. I needed an extra 1hr to check out and she granted it as a courtesy, no questions asked. Like the surrounding area, especially restaurants and stores.Genuine Hotels.com guest review
"ALL I CAN SEE IS WOW!!!"
AS SOON AS I WALKED IN THE GREETING WAS GREAT EVERYONE WAS SO FRIENDLY AND ATTENTIVE I RECOMMEND THIS HOTEL THE BREAKFAST WAS GREAT AND THE PEOPLE IN CHARGE EXTRA EXTRA FRIENDLY WILL FOR SURE STAY THERE AGAIN...VERY CLEAN ROOMGenuine Hotels.com guest review
Overall great experience! Good clean rooms. Excellent service and the breakfast was delicious!Genuine Hotels.com guest review
The hotel was clean, breakfast was delicious, staff was friendly and helpful, location felt safe, and we were happy to come back to it at the end of the day. There were ample restaurants and shopping sites close by. Getting to 'downtown' and 'happening places' took some driving though.Genuine Hotels.com guest review
The hotel was amazingly clean, the staff was wonderful! definitely staying at the Hampton Inn again :D veryyy pleased and satisfied!!Genuine Expedia guest review
"Right off of hwy 290"
It was a nice place to stay I slept comfortable, too bad I didn't have time to get in the pool the breakfast was good compared to other comparable placesGenuine Expedia guest review
very clean room. room smelled clean too ! not like cleaning chemicals. staff was super friendly and helpful. our room was quiet. ( but we do always sleep with esrplugs ).our room wss plain without micro and frig. tv / remote not very modern, but we rarely watch television anyway. hot. / cold breakfast sufficiently stocked buffet was good for free. attendant […] seemed slightly annoyed or maybe just very busy , but still helpful. we would definitely stay here again mainly because of the very clean room, courteous staff and grest price. Read moreGenuine Expedia guest review
"hampton inn houston 290"
Comfortable stay. access to the property is currently tight as it sits on a feeder for US290 which is undergoing major construction. Traffic is often backed up on the feeder so you'll need time getting to and from the property. Room was well appointed, clean and quite.Genuine Hotels.com guest review
Great price nice hotel n breakfast was awesome! ! HOTEL WAS VERY CLEANGenuine Expedia guest review
"Good for the Business trip"
Building was very nice and clean, inside room and out side too. Stay comprtable, nice breakfast, crews are freindly. i'll stay again for next trip.Genuine Hotels.com guest review
"Amazing service and price!"
I was recently on a southwest road trip and made a stop in Houston. This was by far the best hotel I stayed at during my 2-week trip. It was so clean, very affordable, and the staff was extremely friendly. When I arrived, the lady at the front desk offered water and cookies. In the morning the breakfast served was delicious (scrambled eggs, biscuits, […] gravy, etc). The rooms and bathrooms were clean and comfortable. I would definitely visit again and recommend to others. Read moreGenuine Hotels.com guest review
No complaints here I loved everything about it!!!! Thank you for accomodating us with a crib for our baby and thanks for the delicious breakfast! Can't wait to go back!Genuine Hotels.com guest review
We truly enjoyed our stay. Staff was friendly and room was nice and clean. Only bad thing I can say is that there was no remote for the tv in the bedroom but all in all everything was great!Genuine Hotels.com guest review
"Great Customer Service!"
Overall, the Hampton Inn Houston - Brookhollow was well worth it. My family and I had a great time, the hotel is extremely close to great food although only one restaurant is walking distance though, and the breakfasts and service during breakfasts were very good. The staff is very friendly and helpful. I would book here again without hesitation for […] my next trip to Houston. Read moreGenuine Hotels.com guest review
The staff and their effort to make our stay pleasant were amazing. The bad thing about my stay was that the room AC was not working right the first night; not as cool as I would like it but still a bit comfortable. The second night the AC completely broke and I had to borrow a couple of fans to get through the night. I would stay here again simply for […] their service, but management has to do some mechanical equipment upgrading. Read moreGenuine Hotels.com guest review
My wife and I enjoyed the service, food, and the room accommadotions. Thanks.Genuine Hotels.com guest review
Check in was easy and clerk at front desk was very nice Hotel room was clean and like locationGenuine Hotels.com guest review
"Great location and price!"
ExcellentGenuine Hotels.com guest review
Great hotel and location. Close to shopping centers.Genuine Hotels.com guest review
"Great hotel for price."
Staff very friendly and helpful, clean rooms.Genuine Hotels.com guest review
"Great Hotel in iffy area!"
My hotel stay was great. The room was very clean the linens wonderful! Very well maintained and staff extremely friendly and helpful. They were helpful to the woman who had all four tires and wheels stolen off her Ford Flex at the back of the parking lot! When staying at any hotel in this area you must always park in a well lit area and leave nothing […] showing in your car. I had a rent car window broken at a La Quinta nearby in February. Read moreGenuine Hotels.com guest review
"I would look elsewhere"
The night staff was not good, they were not able to bring us more towels as they said they were too busy. We had enough towels when we went out for the day, but the cleaning crew took them. We had 3 people in the room (1 was my son) and they kept giving us only 2 towels. The floors and bedding felt damp at all times. The doors were broken and had to […] be played with to exit the building. The breakfast was sub-par. They do offer several varieties coffee and teas. Read moreGenuine Hotels.com guest review
A very pleasant stay. Kitchen in charge person was excellent & super efficient to make sure the breakfast were hot & sufficient; front desk people also provided the best services to our needs. The only "-" impression was one SUV's tires were stolen on wkend night.Genuine Hotels.com guest review
"Easy to overlook gem - highway construction"
I've stayed at Hampton Inns frequently and this has to be one of the best ones yet. Don't let the current highway construction deter you. The front desk staff was polished and professional. The bathroom definitely needs some updates, but the room was clean and comfortable. Breakfast offered several choices including turkey sausage (yea!) and croissants. […] I will definitely stay here again if the opportunity arises. Read moreGenuine Hotels.com guest review
Very clean, the beds were extremely comfortable. Enjoyed the stay here very much.Genuine Hotels.com guest review
"Great hotel for great price."
This hotel was friendly and awesome. Wish I stayed longer. Breakfast was good and staff was very friendly. I will be back for sure.Genuine Hotels.com guest review
Overall, a good experience and would stay there again.Genuine Expedia guest review
"Nice Hotel, but on a one way road"
Very nice hotel but it is on a one way road separated by the Northwest Freeway so you literally have to go north past the hotel by a 1/4 mile or so and go under freeway to circle back south to the hotel, it wouldn't be a big deal but the traffic sucks in Houston.Genuine Expedia guest review
"Very nice hotel"
We loved the bedding, neutrogena shampoo and the comforters. The staff were friendly and provided daily cokd water bottles on our way out. The breakfast buffet was very good and had a variety of yogurts, hot oatmeal, eggs, sausage and good breads and juices. The roomsmwere nice and clean and the coomo areas of the botel were very clean and well maintained. […] Recently renovated, nice overall. Read moreGenuine Expedia guest review
Excellent!!! We will definitely book here again.Genuine Hotels.com guest review
The only fall back I could hear the persons in the next room not too much but did notice them.Genuine Hotels.com guest review
"I definitely recommend it!!"
Great hotel at a great price. Nice clean rooms.Genuine Hotels.com guest review
"Nice inexpensive hotel near 290 and FM1960."
The staff were the best. Very friendly, attentive and responsive to every need. The bottled water and the breakfast provided (between 6 and 10 a.m.) were very appreciated, and the breakfast was actually very, very good, and quite abundant. No mere "continental" fare. The room and bathroom were extremely clean and well kept. The king size bed was fresh […] and comfortable. The furniture and closet space provided everything I needed. LOTS of outlets for charging cell phones, camera batteries and laptops, etc. My only complaint was the air conditioning, which is why my overall rating, and that for facilities and room comfort are just short of "excellent." My original room smelled extremely musty, almost of mildew or mold, and it stirred up my allergies enough that I had to take medication. And I do believe it was from a poorly functioning air conditioning unit. I was promptly and cheerfully moved, however, when I complained. The air conditioner in the second room functioned much, much better, but it never shut off on its own, and it was quite loud. Quieter units with better temperature control would be a HUGE improvement in an otherwise excellent hotel. In spite of the air conditioning issues, I'd be happy to stay here again, though. The staff were just incredible, every single one of them I had contact with. They seem happy to go above and beyond. The housekeeper for my room, Delia, was absolutely meticulous. She made my stay especially pleasant. Read moreGenuine Expedia guest review
Nice clean rooms, breakfast was good, everyone was friendly. Ms. Dee was very helpful and sweet :)Genuine Hotels.com guest review
My stay was great. Check-in was easy and complimentary products were all available and offered by the great staff.The bed is very comfortable and free breakfast each morning was great. I'll definitely recommend this hotel to anyone.Genuine Expedia guest review
"Quite good for Houston"
Convenient location to Galleria, our eventual destination. The staff were very kind & let us start breakfast early. The pool (outside) was nice & mostly clean; you probably can't prevent a few bugs from flying into the water on a summer evening. The room was far too cold when we checked in, but we don't like strong A/C, so we switched it off & felt […] comfortable the whole night. The shower head was adjustable, but wouldn't adjust for some reason. Read moreGenuine Hotels.com guest review
"Good Hotel, Convienent Location, Ms. Dee Awesome!!"
Overall my stay was good after they found my reservation. Upon arrival, I was told that they couldn't find my reservations which I booked through Hotels.com like 2 weeks prior. Good thing I arrived there a little after check in time and not later because I probably would've been out of a room. One of the front desk clerks called the hotels.com contact […] number and got the issue resolved. The hotel inside and throughout was very nice, real modern. However, the rooms weren't, they were very dated, more country style; didn't match the modern theme of the rest of the hotel. The breakfast buffet was great with a lot of variety and Ms. Dee was awesome, very helpful and personable. The hotel was located by some good restaurants - Pappadeaux, Red Lobster, etc. Read moreGenuine Hotels.com guest review
The hotel was fine, a standard Hampton Inn, and the neighborhood was near a major road. It was simply a stopping point for us on a cross country trip, but would have been fine for a business stay. Parking was easy and free. The staff totally made the stay though, everyone was super super nice, from check in to check out. The middle aged black lady (I […] wish I had gotten her name to write a note to the manager!) at the breakfast was so amazingly nice that we were blown away. She made sure that everyone in our family (myself, my husband, and our two daughters) had everything that we needed and packed us little to go bags with fruit and water for the road. We would stay again if the need came up. Read moreGenuine Hotels.com guest review
"Wonderful place to stay!"
The staff and hotel were awesome. I thoroughly enjoyed the breakfast and Ms. Dee! The location is right off of the freeway and near a lot of shops and restaurants. Wonderful place.Genuine Hotels.com guest review
I am so happy I grabbed this deal. The room was very comfortable, the staff was friendly and accommodating, and the continental breakfast was delicious. I am especially grateful to the staff for allowing me to extend my stay at the very last minute. That's how much I enjoyed my stay... I didn't want to go home so I extended my stay. Plus the room I […] had was normally $129/nite, with hotels.com I got my room for $54/nite. Great hotel. Great deal. I'll be going back. Read moreGenuine Hotels.com guest review
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