All hotels in Houston, Texas, United States of America
1 room, 2 adults
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12909 Northwest Fwy, Houston, TX, 77040, United States of America, ‏‎855-238-1591
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 801 reviews)

  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Location
    Great location
  • Cleanliness
    Clean
  • Pool
    Great pool
  • Bar and Beverages
    Bar is awesome
4.0 / 5Excellent
Felt very comfy and very clean. Did not use housekeeping since we wanted to sleep in but they did not return to clean our room later on.
Genuine Expedia guest review
Other trip Nov 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Everything was perfect!"
The hotel was super clean, beds were very comfortable, the staff was extremely friendly and breakfast was pretty awesome. I will definitely be staying here again. :)
Genuine Hotels.com guest review
2 night trip Nov 6, 2015
Alejandra
US
5.0 / 5Outstanding
"Happy Home away"
Our stay was cozy and comfortable. There was a terrible storm brewing outside, but the accommodations made it pleasurable and bearable. Great place to get stuck in.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2015
sherry
US
4.0 / 5Excellent
It was great hotel to stay in for a night.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2015
A Traveler
US
3.0 / 5Good
Didnt have refrigerator in room
Genuine Hotels.com guest review
2 night romance trip Oct 23, 2015
Chanell
US
4.0 / 5Excellent
"Wouldn't recommend"
Overall stay was alright. Free hot breakfast and comfortable room. Could have been cleaner and bathroom floor always had water even after it was "fixed". Would not stay here again.
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2015
Kimberly
US
4.0 / 5Excellent
The room was very cozy and comfortable.
Genuine Hotels.com guest review
1 night business trip Oct 23, 2015
Thomas
US
4.0 / 5Excellent
"Great for a random get away"
The furniture needs a bit of an update. The place was clean for the most part and breakfast was good. If the furniture were a bit brighter it would give a fresher feel to the room.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2015
A Traveler
US
4.0 / 5Excellent
"Last minute getaway."
This hotel was only rated a 2 1/2 stars which had me very sceptical to even book it. But because of price and location and some of the good reviews I read I booked and I'm very happy I did. The room was very clean as well as the bathroom. The beds were soft and the hot breakfast was a added bonus. The hotel staff very nice and check in was a breeze. I would give this hotel nothing less than 3 1/2 stars. And if ever in this area again I would stay here.
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2015
Latisha
US
5.0 / 5Outstanding
"Loved it"
Very comfotable, and professionals available 24/7
Genuine Hotels.com guest review
1 night business trip Oct 17, 2015
Antonio
US
3.0 / 5Good
"Good but could have been better"
The room was nice but the mattress could have been better, felt very uncomfortable sleeping on the mattress.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2015
Singaravelu
US
5.0 / 5Outstanding
The staff was rude and refused to service our room because we checked in 15 minutes after midnight so it was considered "same day" I will never stay here again
Genuine Hotels.com guest review
2 night trip with friends Oct 2, 2015
Cherith
US
5.0 / 5Outstanding
"Definitely recommend"
Hotel is extremely clean, front desk staff and restaurant lady are very courteous. Room was great, location is perfect if you want to hit all the major malls in houston which are all between 20-30 mins driving. Also very close to tonnes of eating places via a 5 min drive. The hotel also offers a free pass to an LA fitness gym which is a mile away. The breakfast is more than adequate for what you would expect and there is free coffee all day. Would definitely recommend and stay here again.
Genuine Hotels.com guest review
4 night family trip Sep 23, 2015
Tariq
US
4.0 / 5Excellent
The rooms were great didn't like waiting 2 hours to get into our hotel room, and not getting our conjoing rooms! Prices where awesome enjoyed our stay..
Genuine Hotels.com guest review
2 night family trip Sep 25, 2015
Rose
US
5.0 / 5Outstanding
We loved it!
Genuine Hotels.com guest review
3 night family trip Sep 17, 2015
Miriam
US
5.0 / 5Outstanding
"Quality service"
Service is great, housekeeping can learn to work children a Little better.
Genuine Hotels.com guest review
1 night business trip Sep 12, 2015
TIMOTHY
US
4.0 / 5Excellent
Hotel worked perfect for us - we needed a place to sleep after exploring the city all day. All hotel employees were very friendly and took care of all of our needs. Very good service. Will definitely stay there again if/when we get back to Houston.
Genuine Hotels.com guest review
4 night family trip Sep 3, 2015
A Traveler
US
4.0 / 5Excellent
"Worst hampton"
The room I stayed in had broken ac. The curtains had holes in it. The bathroom had no vent in it, so the steam was unbarriable. I stay at Hampton all the time and this was the worst room ever. FYI: room 213
Genuine Expedia guest review
Other trip Sep 14, 2015
shawn
US
5.0 / 5Outstanding
The staff was very nice. Room was clean and each day the staff would clean and put my babies stuffed animals in the middle of the bed like it was their personal bed.
Genuine Hotels.com guest review
3 night family trip Sep 4, 2015
Jose
US
4.0 / 5Excellent
Overall our stay was great. Especially, I liked the fitness machine. It was nice. The room was good. The only thing I didn't like was constructions around the hotel.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2015
A Traveler
US
2.0 / 5Fair
"UNSATISFIED"
NO REFRIDGE,NO MICROWAVE, AND POOR SERVICE
Genuine Hotels.com guest review
3 night family trip Sep 4, 2015
BERNARDINE
US
5.0 / 5Outstanding
"Great stay"
Great rest overnight.
Genuine Hotels.com guest review
1 night family trip Sep 5, 2015
Karuppiah
US
5.0 / 5Outstanding
"Awesome"
i have a wonderful night as for way away from Work.
Genuine Hotels.com guest review
1 night trip Aug 29, 2015
Luis
US
4.0 / 5Excellent
"Comfortable stay at reasonable rate"
Comfortable stay with no problems. Breakfast was good and adequate with good hot and cold options to chose from. Though construction is going around the area, we found no difficulties in finding the hotel.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2015
Bakul
US
4.0 / 5Excellent
"Nice hotel... but "King suite" is ...OK"
Stayed in the King suite with the Whirlpool. First of all the good: Staff was great and extremely helpful. The breakfast was of higher quality than expected... and they had a waffle maker. The public areas were nice and well kept. They also kept coffee available at all times when I was there. This room was sad, because everything was so nice here. They take their best suite and put in a junk fold out bed. The couch (fold out bed when folded up) was very uncomfortable and leaned to one side. It was obviously old (or extremely used). The back "cushion" creaked when you sat in it. This furniture need to be replaced. Just sad to have that in your "best" room. The Whirlpool worked, but could use some maintenance to keep all jets working at their best.
Genuine Hotels.com guest review
1 night family trip Sep 6, 2015
Stephen
US
5.0 / 5Outstanding
"Great hotel. AWESOME staff. Very comfortable room."
Beds comfortable. Great breakfast. AWESOME staff!
Genuine Hotels.com guest review
3 night trip Sep 4, 2015
Nikki Chay
US
5.0 / 5Outstanding
"Wowed by Ms. Dee"
Ms. Dee made our stay over the top. She makes everyone feel like royalty.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
benita
US
2.0 / 5Fair
Very nice staff when I checked into the hotel. She even offered to change my room since I have to wear special boot for an issue with a ligament in my foot. The general area is under construction and can get a little confusing. My biggest concern is that I know I left a dress in my hotel room behind the bathroom door on a hook. Totally my fault but since I'm not in the area (I stayed for one night and headed out the next morning), I reached out to the hotel to get it sent to me (I offered to pay for shipping, etc) and the staff states that they never found a dress. I know exactly where I left it and it's not like it's in a suitcase because I didn't bring one with me. I waited to write this in hopes that it will "appear" and someone will call me back but I have yet to receive a call stating they found my new dress. I am a little upset because I know exactly where I left it. There is no confusion and all I'm hoping for it my dress back but it doesn't look like it's going to happen.
Genuine Hotels.com guest review
1 night trip Aug 15, 2015
EmilyA
US
5.0 / 5Outstanding
"Great Hotel"
Breakfast,service, Cleanliness, Room comfort everythng very good. Only problem to get in due to road construction. Also beware of TOLL ROADs.
Genuine Hotels.com guest review
4 night family trip Jul 9, 2015
Koushik
US
2.0 / 5Fair
"Not worth the money and rooms need to be remodeled"
The outside and lobby of the hotel are ok but the rooms are old and creepy feeling. Definitely not worth $160 and need to be remodeled.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2015
Cheryl
US
1.0 / 5Poor
"My Car was broken into!! Hotel outdated!"
We chose the hotel due to the proximity to the testing center. I originally parked my car out front and the woman who checked me in told me to park on the side of the building. When my parents arrived in their car, they were told to park on the side of the building as well. We should have known by the signs posted about take your valuables from your vehicle, but we did as instructed and parked on the side of the building next to the pool. We were parked side by side under a light right outside our room. When we went to get into our vehicle at 7am the next morning we found our car to be broken into! The hotel staff said there was nothing they could do. So be aware because although nothing of much value was there to be stolen, the cost to repair the door and lock system was by no means an easy fix and quite costly. Also the complimentary breakfast was not hot, and they were missing many common items including most of the juices were out of order. The room was outdated and the fitness center has 2 or 3 pieces of equipment. I would never stay at this location again. I did not feel safe. Also we usually seek out hamptoms because of their comfort, quality, and security!
Genuine Expedia guest review
Other trip Aug 19, 2015
Brittany
US
4.0 / 5Excellent
"Great stay"
Very nice accommodations and location for the money.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Love Hampton Inn"
Thanks Christine for your undivided attention and superb customer service!
Genuine Hotels.com guest review
1 night romance trip Aug 8, 2015
Marcella
US
5.0 / 5Outstanding
"Good breakfast for the price you pay."
We went to Houston for a business meeting my wife had and it turned out great. Lots of restaurants available across the street.
Genuine Hotels.com guest review
2 night business trip Jul 31, 2015
Harold
US
4.0 / 5Excellent
"Great!"
Hotel Staff was friendly and helped with any problems we had. Only issue was a broken toilet, but the Front Desk Agent was willing to move us to another room without a problem.
Genuine Expedia guest review
Other trip Aug 7, 2015
Maya
US
5.0 / 5Outstanding
Awesome!
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Pablo
US
4.0 / 5Excellent
The staff was nice and the breakfast was good.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
liddia
US
4.0 / 5Excellent
"Met our needs, very efficiently and effectively"
Booked 3 rooms to accommodate our family's attendance of a wedding. All of us were pleased with the amenities of the property, the staff's efforts to please, the ease of getting onto the freeway, and the price point for all of these conveniences.
Genuine Hotels.com guest review
3 night family trip Jul 24, 2015
lorrain
US
5.0 / 5Outstanding
Employees where helpful... Breakfast was delicious... The bed was comfortable. Enjoyed my stay.
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Good!"
Had no complaints it was a great stay the kids enjoyed the pool, the room looked clean I pay attention and housekeeping did their job. Breakfast was great lots to choose from would come back. Beware trying to get there so much construction going on hope they finish next time we go!
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay at a great rate!"
The staff was very friendly and helpful, especially breakfast server for continental breakfast, who made Belgian waffles for us! We enjoyed an early morning swim when the pool was empty and shaded by the building. I would definitely stay again.
Genuine Expedia guest review
Other trip Aug 1, 2015
Jan
US
4.0 / 5Excellent
"Nice place for a decent rate"
we stayed there for 2 nights at the end of our vacation. The hotel is located at a high traffic road with a lot of construction going on, so don´t expect peace. The place is nice though, the pool clean, the rooms big like in every Hampton. The breakfast is excellent, the hostess took care that everybody got their waffle and omelette, even when the breakfast area was crowded. Thank you. ;-) The only thing... the fruit salad was out at 8am. The room had a kind of a mouldy smell, when we turned on the AC it became worse and worse. We were moved instantly to another room though which had a lot better smell. Summarizing, for the rate this is an excellent place.
Genuine Expedia guest review
Other trip Aug 1, 2015
Martin
US
5.0 / 5Outstanding
"Nice hotel near great restaurants."
There is nothing to complain it was easy and a great stay enjoyed it very much .
Genuine Expedia guest review
Other trip Aug 1, 2015
delilah
US
2.0 / 5Fair
"ROACH"
There was a roach in my room. When I brought it to the clerks attention she acted as if it was no big deal. I was told she would let the manager know and I have yet to hear from anyone.
Genuine Expedia guest review
Other trip Jul 31, 2015
Tina
US
5.0 / 5Outstanding
Great rate and great stay. I have no complaints it's surrounded by a lot of good eating places.
Genuine Hotels.com guest review
2 night trip Jul 24, 2015
Chris
US
3.0 / 5Good
"Average hotel with breakfast, WiFi free parking"
The first room we were checked into smelt musty and seemed like there had been some type of leak. We complained to the front desk and she was kind enough to get us another room. The new room was better, clean and smelt less musty. We concluded the smell came from the a/c. The staff was excellent. Ms Dee, the lady who served breakfast was exceptional. She made aye everyone was ok and had what they needed.
Genuine Expedia guest review
Other trip Jul 31, 2015
A Traveler
US
5.0 / 5Outstanding
Simply awesome caring staff.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
A Traveler
US
2.0 / 5Fair
Hotel room didn't smell clean.My family and I had to switch rooms because of bugs in the bereceptionists have the wrong information during check in.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
Ashley
US
4.0 / 5Excellent
The staff were absolutely great, hot breakfast every morning....
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
4.0 / 5Excellent
"The stay was nice"
Everyone that worked at the hotel did an excellent job, helping us
Genuine Expedia guest review
Other trip Jul 24, 2015
A Traveler
US
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