"Nice hotel but poor noise insulation between rooms"
Before we booked this hotel, we were looking for a special place to rest, relax and enjoy the Christmas Holiday. We were very excited when we found this place even initially we wanted a place close to the beach. After our first 5 minutes in the room we deeply regretted. The rooms separated with just a door looks like is not enough to cover a little […] baby continuous crying and yelling. So everything we were looking for was entirely gone. We were trying to convince ourselves that this will end soon and everything will be fine. But no, this was not the case. We decided to call the front desk and see what can be done. Returning to the front desk to get another roomwe were passed right away to the manager. He warned us right away that will give us another room, but we have to be aware that there are so many families with children in the hotel that he cannot commit to avoid the same situation. I had a bad feeling after hearing this comment, but willing to give it a try. Without a hard guess, we got exactly in a similar situation or maybe worse. We thought we are living a deja vous. This condition continued for our entire stay, nightmare around each midnaight. Happy to return back home and get a peacefull rest. The sound proof between the rooms (if there was any) did not really worked. If hotel is not booked during Holiday is probably fine. Read moreGenuine Expedia guest review
It was rated 4 star but it is an older facility that has not upgraded all its facilities. I would rate it a 2 1/2 star.Genuine Expedia guest review
"A surprisingly kid friendly resort"
Excellent dining options. The golf course is a really good one. Nice pool area and very kid-friendly. The staff are charming but the entire place is very under-staffed. House-keeping was a bit lax. The beds and bedding are new and comfortable. Beds are only doubles so we needed 2 rooms for a family of five. The bathrooms are poorly designed and very […] slippery, as are the covered walkways. Read moreGenuine Expedia guest review
"This is a great place"
PerfectGenuine Expedia guest review
It was my first time staying here and I can truly say it was a beautiful stay. The environment was clean and I felt safe!!!! Love it!!!Genuine Expedia guest review
"beautiful hotel - great food and drinks."
very nice location, big rooms only bad thing there was a big roach in the bathroom.Genuine Expedia guest review
"Panthers game vs Pitt"
Front desk and shuttle driver were exceptional! Kitchen and bar were horrible.Genuine Hotels.com guest review
"mediocre at best"
Paper thin walls. Worn out carpet. Poor service. The only great service was the concierge. Strongly recommend looking elsewhere. Overall a C-.Genuine Hotels.com guest review
Our expectation was much higher as we expected better from a 3.5 - 4 star hotel. While the rest of the facility appeared good, our room was quite normal. The internet was not fast and our hot water kept going. We were told that we shared a heater with the room next to ours so if that room had a bath, we would need to wait a while before bathing. they […] did though apologise and gave us a partial dinner voucher for the inconvenience. The staff were friendly though. Read moreGenuine Expedia guest review
"need a great deal of help"
it may have won awards but everything is downhill since Hyatt sold it-cut back on room amenities and the buffet. All the rooms need a total re-do This is a 2 star HotelGenuine Hotels.com guest review
"Nice hotel but rooms need updating"
Pool and outside vety nice. Rooms were a big disappointment. Smelled very musty, bathroom shower had mold. My son had his wedding there and several friends and family checked out due to mold and smell of rooms.Genuine Expedia guest review
"beautiful grounds, lipstick on a pig"
from the moment we arrived we had a horrible experience with the staff from the bartenders in the lobby bar to the waiters in the restaurant to the late night staff at the front desk. we were there for a wedding and luckily the event staff was terrific.Genuine Expedia guest review
Very quiet please, except i can ear the people speaking from the next room. I think it's very bad isolation between the rooms.Genuine Expedia guest review
Very quiet please, except i can ear the people speaking from the next room. I think it's very bad isolation between the rooms.Genuine Expedia guest review
"Facility is old and needs desperate upgrade"
Room was clean but the facility is definitely not a four star hotel Making mockery of the star systwmGenuine Expedia guest review
"Extremely nice hotel"
This was a great place to stay. The staff was eager to help and extremely friendly. The room was very comfortable and clean. The only thing i noticed was there was dust on the curtains and ceiling. I have already told people at work that it was a great hotel and highly reccomend it.Genuine Expedia guest review
"Value for your money"
The hotel is a bit older but very comfortable and picturesque. The rooms have been upgraded. The check-in process took 3 minutes and the staff was very responsive to my questions and requests. I stayed 1 night but I could see myself staying here on another visit.Genuine Expedia guest review
"There was a moldy oder upon entering the room."
The resort seems to be a very nice place. The elevators and halls appear to have not been mopped anytime recently. The pool was lovely however the stones surrounding needed to be power washed badly. If the outside areas were cleaned more frequently it could be a very nice place.Genuine Expedia guest review
"Comfortably appointed retreat..."
The hotel is well maintained with top notch amenities.Genuine Expedia guest review
"Nice room with a refrig, coffeemaker and a microwa"
It was a short stay. Enjoyed the accommodations. The staff was helpful. I felt safe as a female traveling alone.Genuine Expedia guest review
"Nice resort and spa hotel"
Not the best in compare with many. But you may do a good choice by picking up this resort and spa hotel.Genuine Expedia guest review
"Bonaventure Resort and Spa"
Thoroughly enjoyed ourselves even with inclement weather. The room appearance from the outside seems a bit beat up, but the rooms and beds are very comfortable and bathrooms are very large. The landscaping is well maintained and gorgeous. The tiki hut staff and Bar Zen staff are incredibly nice with staff remembering me from two years ago (name also). […] The gym is unlike no other in a hotel setting. The resort has a very peaceful feel to it, but you can have a lot of fun as well. Also, there is other surrounding areas close by to eat and get off the resort for a while. Drinks are a bit pricey at the resort, but well worth it for the great service. Everyone was very friendly. We had a problem with our safe and toilet that were fixed within an hour each and with smiles. Can't wait to go back. Read moreGenuine Hotels.com guest review
This hotel had nice views and a nice pool. The room was just ok. The bed was very comfortable. The only thing I did not like was that there is NO ROOM SERVICE. The food at the restaurant in the lobby and by the pool were not so great. We had a suite with a kitchen so I ended up cooking breakfast, lunch and dinner every day.Genuine Hotels.com guest review
"Good value for money"
It is very comfortable, not luxurious or many frills which is Ok for the very good price we paid ($ 99 per night). It has a great gym and everything is very spacious. The a/c had limitations and did not get the room extremely cold at night, which we like. Overall very good value for money.Genuine Expedia guest review
"Just 2 nights"
everage, old buildings, too loud A/C unit Nearby Sawgrass Mill Mall and their Restaurants where niceGenuine Expedia guest review
It was the best ever!Genuine Hotels.com guest review
The upgrade was very nice. However, the balcony was not cleaned and the rooms smelled musty. Parking close to the room was a problem due to the convention. Everyone was very courteous and I was offered complimentary valet parking and offered to drive me to restaurant and back. There were no vending machines for soft drinks available.Genuine Hotels.com guest review
Nice hotel but not very close to anything. Hotel restaurant was good. Nice pool area but hot tub did not work. Weather was bad so I did not get to do too much on the outside grounds but on very nice golf course.Genuine Expedia guest review
No room service . Bed is hardGenuine Hotels.com guest review
It was nice room. The only down was a musty stale smell.Genuine Hotels.com guest review
"Close to Sawgrass Mills for shopping"
No serious complaints, but my thoughts are that a resort hotel should have basic accommodations such as a mini refrig and a microwave. My business mind understands that the hotels wants to usher the guess to the on-site restaurant, but oftentimes guess have leftover meals. Please fix.Genuine Expedia guest review
A+ to a wonderful resort. It has it all- pool, gym, nature walk, good food, and more.Genuine Hotels.com guest review
Excellent service, wonderful ambiance, clean rooms, great service. Absolutely worth the money.Genuine Hotels.com guest review
"Relaxed and classy!!"
Nice as always bartender was extra cool and staff was friendly.Genuine Expedia guest review
"Room very nice. Hotel needs some work."
Room was very good although hotel needs some work. Areaa outside had alot a mildew and looked nasty.Genuine Expedia guest review
"Amazing Tropical Getaway"
Myself and two friends stayed here this past weekend for the New Kids On The Block Package Tour and we had an amazing time here. Parking wasn't the best but everything else made up for it. The pool area made you feel like you were on a tropical getaway, the tiki bar makes a killer cocktail, our room was huge and very well kept. I cant wait to stay […] again!! Read moreGenuine Hotels.com guest review
"Paid for a suite and received a standard room"
After making my reservation I paid extra to get a room that was suppose to be a suite with balcony and what I got was a regular king with barely any space for myself staying in the room alone for a single night.Genuine Hotels.com guest review
Clean and comfortable. A Bit too far from everything. Food too expensive. Beautiful and well kept. Silent, spacious... I wouldn`t call it a 4 stars but a really good 3 stars.Genuine Expedia guest review
"Marlin park around 25 min away,,,worth the trip"
the resort was great....had problem with the room card....all during the stay, They give u free internet for one day then you pay.....They charge for night parking... Why???Genuine Hotels.com guest review
"Family stay in Bonaventura"
Having a kitchen was very convienient - went to the local grocery store and was able to cook almost everyday, instead of spending tons of money on dining out everyday. We had a great view, gold course was beautiful - the jacuzzi was very nice and hot.Genuine Expedia guest review
My husband and I came to Florida for our 14th anniversary. We really had a lovely time there. We got upgraded to a 1 bedroom suite which was fantastic. My only complaint would be that there weren't any utensils or cookware for us to use. I hav to agree there was a weird smell upon entering the room (please look into this). Other than that, the location […] and grounds were both lovely. We will definitely be back. Read moreGenuine Expedia guest review
"A nice hotel with good price"
Stayed 4 night there for business purpose, I was able to get a good price of $99 per night from Expedia, and it turned out to be a good deal. The room is BIG, bigger than expected, much bigger than the stupidly small European ones... The nature walk is pretty nice, staff is helpful. The bed is way too soft, which made me quite unconfortable... In order […] to catch my 6:35am flight departures MIA, I ordered a "taxi". However a personal car arrived in the morning, no meter, and the driver asked for $100. Normally it should be $70 if it's a Taxi with meter. I was afraid to refuse as I don't want to risk missing my flight, so I agreed. Anyway if you want to reserve a "taxi" for early flight, be sure to ask the waitor for the price first... Read moreGenuine Expedia guest review
Our 3 day/2 night stay at the Bonaventure Resort in Weston April 2013 was a blast! I must say I was very impressed! The hotel exceeded my expectations. The hotel is beautiful! Our room was very clean, spacious. The grounds are beautiful and very well maintained. The room was clean and smelled good. The room overlooked the golf course and was spacious […] and clean. The bed was very comfortable. The bathroom was very nice, comfortable and spacious, the shower and tub were separate. The room decoration was stylish. The staff was very friendly and attentive. The pool area was clean and the bartenders and waitress of the pool bar were outstanding. I enjoyed my stay since day one. Read moreGenuine Expedia guest review
"Great hotel for relaxing !"
The rooms were clean, the hotel itself was kept well and clean. My balcony was facing the pool and lake and I had a great view. The surrounding lakes,walk ways were all very nice. The pool was awesome. I wish they had more dining options, there was not much for the vegetarians to eat. Otherwise It was a very relaxing stay!Genuine Expedia guest review
Generally we enjoyed our stay but there were certain things advertised on-line and on the resorts own site that were not as stated, for example both shower and tub (our room was missing the tub) and flat screen TV (management couldn't find any room to give us with the flat screen TV. The room was large and comfortable however and the rest of the resort […] and staff service was quite nice. Read moreGenuine Hotels.com guest review
"Wonderful little hideaway"
The exterior will turn anyone away but I'm glad I decided I was already locked into my stay. The rooms are gorgeous and the service was spectacular!Genuine Expedia guest review
1. There was no "Hotel Services Guide" in the room. All the information that was available was an International magazine and the Gideon's Bible. I called the front desk and complained because there was no TV listing guide and so they sent me a photocopy of same ... but no "services" guide, even though they asked if I had "such-and-such" a thing, and […] I responded, "No I don't have that thing." I didn't know if the place had a restaurant or not ... nor even where the ice machine was. I had "ZERO" information about my surroundings. 2. The TV remote was able to turn the TV on, raise volume and scroll through channels 1 at a time ... but trying to find a particular channel via the numeric keypad buttons didn't work ... not at all. It was irritating to say the least. When I spent a bunch of time scrolling through channels to find "Ch. 6" which was supposed to list "Hotel Services" according to the copied TV listings I had just received moments before, all I was able to get on that particular channel location was something that resembled "Animal Planet," and not anything about the Bonaventure Resort. 3. The light in the shower area wasn't able to be activated with the appropriate switch in the bathroom. It was like showering in the dark ... almost. 4. When I got "brave" and pushed the "Room Service" button on the phone's keypad, I found that I was able to order food ... which, by the way, was superb. It sort of took the "sting" from the aforementioned problems. Bravo! Read moreGenuine Expedia guest review
"Not a 4 star hotel"
Room key did not work had to go back to lobby they re-keyed card, the reason it didn't work was the room was occupied (how embarrassing) had to put us into another room. Alarm clock didn't work and a light behind the TV flashed all night. Duck poop on sidewalk not a 4 star hotel as advertised.Genuine Expedia guest review
"Giant rooms...out of the way location"
This was a business trip, not a vacation, so the amenities were of less importance to me. However, I found the rooms to be very generous in size and very clean with a small kitchen area (no dishes or cookware). If you were staying for several days, the microwave and refrigerator would come in handy. The location is somewhat isolated and appears to be […] in a pretty residential area. Unfortunately, that meant there were no restaurants - apart from the hotel owned ones - within walking distance. We did eat at the hotel and found the food to be very good. The pool bar is relaxed and very friendly. The exercise room is very large with abundant equipment. Read moreGenuine Hotels.com guest review
Very happy with our stay. Hotel met our expectations, given good pricing via hotels.com. We had a small concern based on other reviews that perhaps it wouldn't be as good as we hoped, but the Reception person was extremely helpful, friendly, full of information, and ensured we had a room we would be happy with. Room was very clean and comfortable, location […] beautiful. Unfortunately, we didn't have time to fully take advantage of the pool and other services. The only 'but' - breakfast was quite pricey. Read moreGenuine Hotels.com guest review
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