"Dated but decent, not great"
The service was fine, the accomodations acceptable, the Expedia price was probably appropriate, but the resort is dated, and more of a 3 star than a 4 star resort.Genuine Expedia guest review
"Disappointing hotel conveniently located"
The hotel used to be a Hyatt but lost the license. It was probably very nice 15 years ago but hasn't recived much investment ever since. Still, it is conveniently located if you you want to be in a middle point between Miami and Fort Laureldale, or close to Sawgrass outlets.Genuine Expedia guest review
Great stayGenuine Hotels.com guest review
"Orange Bowl Trip"
Only recommendations are more ice machines and snack/pop machines.Genuine Hotels.com guest review
"NICE, NICE RESORT"
this was a very nice resort, very friendly staff and very accommadating to all of our needs, our reservation did not includ a balcony room but when we arrived i asked if they could fulfill that request for one, and they did...we would definitly recommend this resort! Just, warn travelers about the florida turnpike construction!!!!!!!! it was a disaster, […] it will not be completed for 2 YEARS...recommend interstate 595 ...DO NOT TAKE THE TURNPIKE Read moreGenuine Expedia guest review
"Great relaxing place"
Need microwaves in all rooms and need help getting your luggage to and from car to room breakfast great rooms nice gym fantasticGenuine Expedia guest review
"Noisy and smelly."
Although the facility was generally well appointed and very well maintained, our room had a couple of really irritating issues. There is no solid separation between rooms. The first night we could hear almost everything our neighbors said and did. In the evening it's mildly irritating but at 5:30 in the morning it's a very real problem for people who […] want to sleep in. They also used a lot of cheap perfume which filled our room to the point that it was almost uninhabitable. The second night we were blessed with an empty adjoining room but at around 2 am we started hearing knocking in the walls. It appeared to be in the area of the plumbing riser so it may have had something to do with the pipes but whatever, it was loud enough to keep us awake. Although the facility was clean and very nice and our 2 night stay may not have been indicative of their service overall, we probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Great hotel for couples"
The bed was extremely comfortable. Very Clean surroundings. Would stay here again.Genuine Expedia guest review
"fair hotel for vacation"
Pool is excellent. Food is terrible,we had dinner in one of their restaurants. The salad and sandwich is not fresh like just bought from supermarket. Room is OK!Genuine Expedia guest review
"Good Hotel, close to shopping centers"
Not the newest hotel but great location, the rooms are spacious, the breakfast buffet is very good, ordered the thanksgiving dinner that was great.Genuine Expedia guest review
"Lovely hotel and staff."
From the moment we walked in the door to the day we left, we were treated as though we were the only guests and that our needs were of utmost importance. Joe, Sari, Forever Trevor, Jessica and everyone in between went out of their way to please. My only complaint was the breakfast service was way understaffed, so coffee was very slow! Pretty minor in […] the grand scheme! Read moreGenuine Expedia guest review
Love love loved this resort!!! Very warming and relaxing. Great spa on site also. Would go there again in a heartbeat. Hotel staff great and very helpful, especially Leroy.Genuine Expedia guest review
"Close to Sawgrass Mills Mall"
Great. We just needed a place to crash while dropping cash Sawgrass Mills. Our stay was greatly enhanced thanks to the fabulous and relaxing spa and lake walk. I would highly recommend if you need a place to stay in this area.Genuine Hotels.com guest review
Very nice hotel and comfortable clean room. The location is very pleasant and relaxing. Only gripe is no free internet, wireless or wired - that's pretty lame nowadays.Genuine Expedia guest review
Check in was very fast and with a smile. It was just over night stop for me. But will go back if I return for a longer stay in the area.Genuine Expedia guest review
"Not even close to a four star experience"
If it would have been a three star rating I might have been more forgiving and accepting of the overwhelmingly musty room (even when we switched), the broken and moldy furniture at the pool, the recommendation to play the golf course there (which was in horrific condition) and the general lack of service (couldn't even reach room service on Sunday morning- […] kept getting a recording) and general shabbiness of the resort. The bed was rock hard and there were some mystery stains on the decorative bed pillows. The staff looked hungover and worn out. I was particularly disappointed because I had just had a great experience at the same hotels chain at the Orlando airport and like a lot of what they are trying to do as a brand. This property is an embarrassment to those philosophies. We tried really hard to like the place because it was supposed to be a romantic weekend and by leaving property we were able to enjoy our time in Ft. Lauderdale. Read moreGenuine Hotels.com guest review
"Great for conference."
This hotel would get an overall 5 if someone would change the super ugly artwork they have around the lobby and reception. It's a joke! Reception, the first place you see, has the most hideous collection of scribble. Don't take my word for it, get a vote. I did. Unanimously everyone I I talked to about it (I was in the hotel for a conference of several […] hundred) agreed the art is terrible. Yes, a small point, but it's just so bad it ruins the look of the lobby and especially the reception. Please hotel take a survey will you, and do something cheaply to make your otherwise excellent hotel more presentable. Read moreGenuine Expedia guest review
"Great hotel, lovely area, but not near anything"
The hotel is immaculate. Each room has a great view. The pools are awesome with waterfalls and stonework. There is a walking trail around the property for exercise as well as the full gym and spa. My only beef was how far away from the airport it was. If I'd know the cab ride was going to be $50 each way I'd have rented a car.Genuine Hotels.com guest review
"Bed Sheet were not clean"
I found the hair on the bed. I am sure some one who has used the room perviously. I beleive hotel does not change the bed sheet every time customer checks out.Genuine Expedia guest review
Clean quiet very pleasant and restful will stay there again.Genuine Hotels.com guest review
"Great get away"
My service was good, friendly staff however I was disappointed to know they were no longer carrying Hyatt since I'm a gold member and specifically chose there thinking I would rack up points to my membership so I was truly disappointed.Genuine Expedia guest review
We started coming here 4 years ago for our anniversary and we've gone back every year since, we love this hotelGenuine Hotels.com guest review
"Good hotel with a few compromises"
Hotel rooms are very good; menu and room service are very good too but restaurant and room service close at 10.30pm and 11pm respectively. The gym is excellent if you are into blending workouts with your travel. Overall very good hotelGenuine Hotels.com guest review
"Fine pit stop in mid-summer heat"
The room needed a little bit of a face lift to keep up with the spectacular grounds, lobby, gym and the rest of the hotel. A great place for families with a fantastic pool. Service was very good. However, they charge $2 for a plastic cup of coffee in the lobby in the morning. Much lesser hotels put out complementary coffee-- this place should too.Genuine Expedia guest review
"Great place to stay"
Everything was just perfect. Breakfast buffet could not be better. The only thing is that they don't offer free wi-fiGenuine Hotels.com guest review
This is no longer a Hyatt but the quality of the rooms, linen and ammenities is very good. Good breakfast buffet. Hotel was clean and located in a nice propety surrounded by a Golf courseGenuine Hotels.com guest review
"Good relaxation area for business or family trips"
The Hotel is in a beautiful location. Breakfast good but not too much variety. On second night my "key card" was not working, but in fact was the room door reader (Confirmed later). The first action of the person at the front desk was to ask for a photo ID instead of confirm the correct functioning of their access system.Genuine Expedia guest review
Excellent. The type of place where the waiter makes it his business to know your name and address you as such. The little touches were not lost. Comfortable room, helpful staff, inviting bed and moderately priced. The few exceptions were easily overlooked.Genuine Hotels.com guest review
EnjoyableGenuine Hotels.com guest review
Everything was excellent!!! The rooms , the service , restaurant and the employees was great!! Wish we could have stayed longer. Look forward to staying at the Hyatt Hotel again .Genuine Hotels.com guest review
"Excellent Hotel AND Value"
Staff extremely professional. Facilities clean and up to date. Priced right through Hotels.com. This is my 3rd business trip staying at this hotel and it's my new standard now.Genuine Hotels.com guest review
"Beautiful grounds and pool."
Very nice over all. The walls between the rooms are thin which allow loud voices and tv 's to be heard in adjoining rooms.Genuine Expedia guest review
"All good except for one crazy thing"
Imagine you've turned out the lights, ready for slumber and this little spot light comes on right over head? A smoke alarm that regularly activates a light bright enough you can see its circle on the bed! Now try to ignore it. Good luck. Terrible idea, unwanted distraction from otherwise very nice facility. Very frequent traveler.Genuine Hotels.com guest review
"Great for family,relaxing and lounging"
Great hotel only stayed here 3x...and enjoyed every stay... I would recommend it...Genuine Expedia guest review
Response by Bonaventure Resort and Spa Your recommendation is greatly appreciated. We appreciate you sharing your comments regarding your recent stay with us. We hope to welcome you back again in the near future!
"I love this place."
I'm completely biased cause I've been coming here for years and I love it.Genuine Hotels.com guest review
Response by Bonaventure Resort and Spa Thank you for continuing to choose Hyatt Regency Bonaventure Conference Center & Spa for your stays. Your loyalty is greatly appreciated. We look forward to your next visit!
My family and enjoyed our stayGenuine Hotels.com guest review
Response by Bonaventure Resort and Spa We're delighted you and your family enjoyed staying with us. We hope to welcome you back again soon.
"My friend will come back"
I rented this room for my friend who was coming to visit me here in the US, coming from Switzerland. But, my sister was already staying in my house and I did not have a room for him, so I choose the Hyatt in Weston, living myself in Weston. His commentary was this, when I come back I stay there....bad for me, but good for him.Genuine Hotels.com guest review
Response by Bonaventure Resort and Spa Thank you for taking the time to share feedback, on behalf of your friend, about their recent stay at our Hyatt Regency Bonaventure Conference Center & Spa. We’re delighted to hear how much they enjoyed their time with us. We look forward to being able to welcome them back. We hope to have the opportunity to host you on a quick getaway!
It was rated as a 4-Star hotel in the unpublished rates section of the site. It was nice, but it wasn't what I would consider to be or expect of a 4-Star resort. I rooms are in pods, pretty much. Our room was close to the lobby, ok fine, but we entered the rooms from outside. Suppose it rained as we were leaving to head to our car, we'd be soaked. It […] wasn't what I expected. Perhaps it's rated 4 stars because it has its own golf course. Plus, the room smelled like it was in dire need of a Glade plug-in. I wasn't impressed. Read moreGenuine Expedia guest review
Very disappointed in the condition of the hotel. Not a 4 star rating as advertised. Overall, the building and elevators need a drastic face lift.Genuine Hotels.com guest review
"Nice place and would stay again"
Nice room, cafe, and bar, The pool was too cold to enjoy and a long walk to pool from our room (from building to building)Genuine Hotels.com guest review
Response by Bonaventure Resort and Spa We're delighted you enjoyed our hotel during your visit and found our restaurants to your liking. We look forward to your next visit.
I like to location Weston Florida is a Clean city in Broward CountyGenuine Hotels.com guest review
"Need to get organized with Breakfast included"
the hotel was nice. I wasn't aware that it was many separate buildings spread out and not one large hotel as most Hyatt's are. My package included breakfast and I had to go back during one meal to get a letter to show the server. Every morning I had to show that letter and even with that they charged me for breakfast on the last day. Very disorgani […] zed. Read moreGenuine Hotels.com guest review
The Hyatt is always a positive experience, this particular Hyatt does not offer free WI-FI which in this day and age where everybody does everything on line is insane, and to charge $15.95 a day for the service is just insane. I'm still a Hyatt fan but will have to be more attentive on the internet access availability. Everything else was great, the […] grounds, the room cleaning, food. Read moreGenuine Hotels.com guest review
"Great hotel option in Weston, FL."
This hotel met our expectations for cleanliness and comfort. The pool area and reception were very nice. The rooms were clean and had a nice view of a golf course. Would definitely stay here again. This was a good hotel for families as we stayed with our 2 young daughters.Genuine Expedia guest review
"Close to hospital"
No complainsGenuine Hotels.com guest review
"Great Family Hotel with much On-Site"
The hotel was very nice, big lobby, stone bathroom with bidet, a few restaurants on site serving food until 11. Nice pool and hot tub for my students that enjoy, a quieter pool and a great ballroom area for our competition.Genuine Expedia guest review
Response by Bonaventure Resort and Spa Thank you for your kind review. It's great to hear you and your students enjoyed staying with us. We hope your competition went well. We look forward to your next visit.
"Great place to stay"
Big room with a great view. Very clean and good service.Genuine Hotels.com guest review
Response by Bonaventure Resort and Spa Thank you for sharing your recent experience at our property with us. It is great to hear that you had a wonderful stay. It sounds like you found your room to be very spacious and clean. We want our guests to have a very positive experience while staying at our property. We look forward to having you back for another stay in the future!
But every night I turn the air- con down to 71 to keep me cool, it slowly went up to 76,I was so uncomfortable, I complained every day but no change they keep on saying it was working.Genuine Hotels.com guest review
Wi Fi never worked with my mac. and i should be included for the price i paid.Genuine Hotels.com guest review
"Hyatt Resort worth visiting"
The Hotel/Resort was wonderful!! The staff members were friendly and helpful and the pool area was very well maintained. They have done a great job of creating a tropical setting by the pool. The food was very good. The rooms are spacious and comfortable. I believe adding some room freshener would be beneficial since the room initially had a slight […] musty smell. Read moreGenuine Expedia guest review
Response by Bonaventure Resort and Spa Thank you for taking the time to share feedback on your recent stay. It sounds like you had a great experience at our property. I am thrilled that you found the staff to be very friendly and helpful. We want our guests to feel at home and make sure they have everything they need to have a memorable stay. I appreciate your comments regarding the food as well as your room. Your recommendation is greatly appreciated. We hope to have the opportunity to welcome you back to our property again soon!
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