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El Palacio Hotel and Resort - Fort Lauderdale 26.18705, -80.15527
4900 Powerline Rd, Fort Lauderdale, FL, 33309 United States
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Guest review summary
- 3.3 Average rating: All Trip Types
- 61% Recommended
- 93 Reviews
- 3.4 Hotel Service
- 3.5 Room Comfort
- 3.2 Hotel Condition
- 3.5 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (93) | 3.3 |
| Business | (19) | 3.2 |
| Romance | (4) | 2.0 |
| Family | (10) | 3.9 |
| With Friends | (13) | 3.1 |
| All Others | (47) | 3.4 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Complimentary newspapers in lobby
- Concierge services
- Express check-out
- Internet access in public areas - complimentary
- Internet access - wireless
- Limo or Town Car service available
- Parking (free)
- Self parking
- Use of nearby fitness center (complimentary)
- Wedding services
Business & Event
- Audio-visual equipment
- Banquet facilities
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Meeting rooms (small groups)
- Photocopy machines
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Desk
- Dial-up Internet access
- Hair dryer
- Housekeeping
- In-room safe
- Iron/ironing board
- Non-smoking only
- Phone
- Premium television channel(s)
- Rollaway beds
- Smoking permitted
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Fax machine;
- Number of floors: 5;
- Number of rooms: 190;
- Patio;
- Pool table;
- Restaurant(s) in hotel;
- Swimming pool - outdoor
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Dining
Legends Pancake House - Onsite restaurant
Recreation
A garden courtyard containing a good-size heated pool is surrounded by a sundeck furnished with lounge chairs and umbrella tables. A pool table is available in the lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Boating
- Fishing
- Golf - driving range
- Golfing
- Kayaking
- Parasailing
- Rowing or canoeing
- Sailing
- Scuba diving
- Snorkeling
- Surfing/boogie boarding
- Swimming
- Water skiing
Guestrooms Guestrooms
Executive room
One king bed or two double beds. Coffeemaker. Data port. Cable TV with HBO. Voice mail. In-room safe. Iron and ironing board.
All rooms include All rooms include- Air conditioning
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Desk
- Dial-up Internet access
- Hair dryer
- Housekeeping
- In-room safe
- Iron/ironing board
- Non-smoking only
- Phone
- Premium television channel(s)
- Rollaway beds
- Smoking permitted
- Voice mail
- Wake-up calls
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Executive suite
One king bed or two double beds in bedroom. Two connecting rooms with kitchenette (microwave and compact refrigerator). Living room area with table and chairs, sofa bed. Sofa. Two TVs with cable channels and HBO. Coffeemaker. In-room safe. Data port. Voice mail. Hair dryer. Iron and ironing board.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to North Fort Lauderdale
Although North Fort Lauderdale is mostly residential, many visitors go to enjoy the surf at Pompano Beach and Deerfield Beach. Abundant marine life in Lauderdale-by-the-Sea makes for excellent diving. Just north of downtown, Wilton Manors is a well-known gay enclave. In Coconut Creek, butterflies, parrots, and hummingbirds fly freely at Butterfly World, the world's largest butterfly park.
see all hotels in North Fort LauderdaleNearby Activities & Points of Interest
Less than 0.5 mile
- Fort Lauderdale Stadium - 800 yards
1.0 - 3.0 mi
- Fort Lauderdale Executive Airport (FXE) - 1.1 miles
- Wilton Manors - 2.1 miles
3.0+ mi
- Galleria - 4.2 miles
- Old Dillard Art and Cultural Museum - 4.2 miles
- African - American Research Library and Cultural Center - 4.2 miles
- Hugh Taylor Birch State Park - 4.6 miles
- Jungle Queen Riverboats - 4.6 miles
- Pt Everglades Cruise Terminal - 4.6 miles
- Museum of Discovery and Science - 4.6 miles
- Old Fort Lauderdale Village and Museuem - 4.6 miles
- Pompano Beach Airport (PPM) - 4.8 miles
- Fort lauderdale - Hollywood Intl. Airport (FLL) - 8.0 miles
- Boca Raton Airport (BCT) - 14 miles
- West Palm Beach Lantana Airport (LNA) - 28 miles
- Miami Intl. Airport (MIA) - 28 miles
- Palm Beach Int'l Airport - 34 miles
- West Palm Beach Intl. Airport (PBI) - 35 miles
Reviews
Filter by:
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All (93)
- Recommended (57)
- Not recommended (36)
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"the hotel was wonderfull .. i did recomend it to a family friend"
Reviewed by Roosevelt of ft lauderdale on Aug 4, 2009
The Hotel WAS NICE BUT THE TRAFFIC NOISE WAS TOO MUCH ..
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"NEEDS IMPROVEMENT"
Reviewed by a Hotels.com guest on Jun 10, 2009
I HAD THE"EXECUTIVE SUITE". WHAT A JOKE! THERE WASN'T ANYTHING EXECUTIVE ABOUT THIS SUITE. GOT A GREAT DEAL ON HOTELS.COM, THAT WAS THE ONLY GOOD THING ABOUT THIS EXPERIENCE. THE ROOM WAS NOT AS CLEAN AS IT SHOULD HAVE BEEN. THIS HOTEL NEEDS A MAKEOVER, IT'S QUITE OBVIOUS THAT IT'S A VERY OLD HOTEL AND THE ROOMS NEED REMODELING, ESPECIALLY THE BATHROOMS!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Worst I have ever stayed at"
Reviewed by Dianna of Jacksonville on May 30, 2009
I did not expect a "palace" but this was the most disgusting place I have ever stayed. It is so old and has not been taken care of. Dirty, roof leaks, terrible bed linens, an air conditioner that was so loud we had to turn it off (let me remind you it was south Florida and 90 degrees)! If we had not booked this through Hotels.com we would have demanded our money back and walked out instead of staying the night.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"OK"
Reviewed by a Hotels.com guest on May 29, 2009
The pictures certainly fool. There was a roach waiting to greet us. The lady at the front desk was mean. When since is it wrong to ask questions? Other than that place was just ok. We just wanted a place to rest our heads after we partied.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Beautiful/tropical hotel"
Reviewed by a Hotels.com guest on May 28, 2009
Pretty hotel for the price, close to HWY and trains. Didn't ever get an ashtray for our room. Breakfast was wonderful! Wish we had known the resturant was closed for the season before we booked!! Can use the computor for $1 for 6 minutes....think it should be free!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Worth Every Penny!"
Reviewed by Karen of Jacksonville on Apr 24, 2009
I booked this hotel for a two night stay, not expecting much after reading some of the bad reviews. I'm so glad I decided to try this hotel especially with the low rate. The staff were extremely helpful and went out of their way to find me an extension cord to use. The breakfast choices are somewhat limited but still a basic breakfast. Check in/out was quick and efficient. Room was very clean and the beds were very comfy. As for the train noise mentioned in other reviews. A commuter train does run nearby but it does NOT run at night. It starts early in the morning for those commuting into Miami. This could be a benefit to travelers not wanting to fight through Miami rush hour! I will definitely stay in this hotel again and have recommended it to other business associates already!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by jackie of georgetown on Apr 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"good price for comfortable stay"
Reviewed by a Hotels.com guest on Apr 11, 2009
needed a place to crash before heading out the next morning. got comfortable and clean room for less than we'd expected. convenient location right next to freeway and gas stations.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Deal"
Reviewed by Samia of Orlando on Apr 6, 2009
The hotel rate was pretty fair for our stay...it was nice and breakfast was good!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great room for the price"
Reviewed by Michael of Lakewood on Mar 31, 2009
The staff was helpful and pleasent. The surrounding were nice and clean. The only issue was the train track behind the hotel and a high speed train is passing behind the hotel almost every 2 to 3 hours, tooting its horn. This starts sometime around 6AM and continues throughout the day. After a few days we started joking about it. Maybe that is why you get such a good price.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great for our requirements"
Reviewed by John of Denver on Mar 25, 2009
Convenient for early departure on cruise. Staff friendly and helpful.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"great room and price"
Reviewed by a Hotels.com guest on Mar 19, 2009
For baseball fans especially this is a great place to stay. Within walking distance to the Orioles stadium this is a nice,older, hotel to stay in. People at the front desk were pleasant and helpful. Rooms were clean and comfortable and the pool was nice. With breakfast included this was a great bargain and we would stay there again!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"terrible for the money"
Reviewed by a Hotels.com guest on Feb 28, 2009
grounds and lobby are nice but the rooms are horrible! We went into the first room they gave us and could not breath the mold odor was so bad,looked at another room ,no better,third room wasn`t as bad until we turned on the a/c,again the smell was there.To late and pouring out so we stayed.Tried to sleep buy the train rumbling by blowing it`s horn and the smell made it hard! We do not recommend at any price!!
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Moderate Hotel"
Reviewed by Nancy of Hainesport on Feb 27, 2009
The web-site did not show the age of the motel. We were surpised to see the age of the outside. However, the room was clean and comforable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by Adel of Hyattsville on Feb 27, 2009
The hotel El Palacia Resort was not as I thought it to be.First they game us a room for a handycap person. The bathroom was very large for a wheel chair, no bath tub. The water went all over the floor used up all the towels to clean the bath room. It was a mess.We had to walk about a i/2 mile to get to the room on the outside of the building at night very close to a busy street not safe for two females. I was not happy with the room.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"Good for the Money"
Reviewed by a Hotels.com guest on Feb 27, 2009
For the price the room was good-Could use a little TLC. Peeling paint, dusty corners, trash under the register(only know this because I dropped an earring). It was quiet, except when the train went by, breakfst was satisfying, workers were pleasant. Would stay again & would recommend. Couldn't rate any higher because there's always room for improvment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Good value"
Reviewed by James of Arlington on Feb 23, 2009
Did not replenish in-room ammenities during our 4 day stay...coffee, soap, shampoo, Towels were left on the floor with no replacements half the time. There were other towels in the room, so felt that dirty towels on the floor should have been removed. Complaints wwere minor and felt it was good value for the money.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Could NOT Sleep"
Reviewed by a Hotels.com guest on Feb 22, 2009
My wife and I stayed at this hotel the week of Feb 10 through Feb 14 of 2009 and could not have been more dissatified with this property. The room smelled terrible and the train noise was unbearable. The hotel is located at a major intersection with a ralroad crossing. The train passes at all times of the day and night (almost every 15 minutes) and blows a VERY loud horn everytime. You will never get a good night sleep at this hotel and it was miserable. I travel extensively and stay in many different hotels. I would highly NOT reccommend this hotel to anyone who desires a good night sleep. We also requested that the sheets be changed, but never were.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 2.0 Room Cleanliness
"Great room for the money!"
Reviewed by a Hotels.com guest on Feb 19, 2009
The price was great for the room that we got for the weekend!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by Mike of Morriston on Feb 16, 2009
Train Runs Every 15 minutes cant sleep !!!! They blow the horn when the train goes by. Ant in room, on your bed also. Housekeeper went in my room with the do not disturb sign hanging on the door.Cigarettes butts behind dresser, stained sheets,book a week & left 2 days early.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"Beautiful hotel"
Reviewed by Monique of Bahamas on Feb 16, 2009
Beautiful artistic design to the hotel's lobby and hallways however a little dissappointed that the room although comfortable did not have the same flair.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"My Stay at El Palacio Hotel and Resort"
Reviewed by Earl of Houston on Feb 13, 2009
If you like the sound of trains late at night and in the morning. You'll love this hotel..
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"improvement needed"
Reviewed by a Hotels.com guest on Feb 13, 2009
appeared dirty in areas, not in good neighborhood, rate OK
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"all good but the train"
Reviewed by Alan of rochester on Feb 13, 2009
Nice room ez check in sportsbar happy hour. loud train at night
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great for the money"
Reviewed by Alan of rochester on Feb 2, 2009
Easy check in. Sports bar Only bad right next to train tracks, very loud at night
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"needs improvements"
Reviewed by a Hotels.com guest on Jan 28, 2009
I had stayed here before when this was a Holiday inn years ago. And now the room that I stayed in had no extra lock on the door. The ceilings had mold on them, floors were very dirty anfd there was mold in the bath tub and it felt like something was jumping on you while you were sitting on the sofa.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Good Value"
Reviewed by a Hotels.com guest on Jan 22, 2009
Based on other reviews I was curious as to what we would find and was pleasantly surprised. Restaruant was typical sports bar fare, but edible at a good price. Room was nice, location buy the highway fit our needs perfectly, but might be a bit inconvenient for some activities. Staff was friendly, breakfast about what you'd expect for free.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Overpriced for the experience"
Reviewed by a Hotels.com guest on Jan 18, 2009
Everything was average about this hotel with the exception of its pool area. The pool area was beautiful. For the price paid the room was well below standard. This was more like an inn with a beautiful pool. I, personally, was paying for a room not a pool. Room resembeled an inn and was well overpriced. I have gotten much better rooms for the price paid. Continental breakfast was bare bones as well. You can find better for the price....overall this place is very average.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Good Hotel for the Money"
Reviewed by a Hotels.com guest on Jan 4, 2009
Not the best hotel ever, but good price. Did not stay much in the room, so I did not really care much.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 2.0 Room Cleanliness
"Ok for the money"
Reviewed by Luis of La Paz on Jan 3, 2009
It is not bad for the money you pay, breakfast is awful,full of calories, svoid it if you can, rooms are ok, when the bathoom door knob broke down they changed it immediatel. Fo a short stay it is ok.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Wonderful hotel for the price!!"
Reviewed by Amy of Moreland on Jan 3, 2009
The hotel used to be a Holiday Inn. We stayed in it 4 years ago and the condition was in the same shape as it was when we stayed. There was nothing wrong with the hotel then and it is the same now. The hotel management was excellent and I would recommed it! Thank you!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"conveniet"
Reviewed by a Hotels.com guest on Dec 13, 2008
The hotel is in a good location
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 30, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"I little overpriced for what it was"
Reviewed by Jurgen of Hollywood on Aug 5, 2008
Theroom had one of those outdated wall A/C units, which is why when I opened the door the strong smell of mold just hit me. The mattress was very uncomfortable. The remote control didn't work, however when I reported it the next morning it was taken care off when I returned to my room in the afternoon. Good response !
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 5, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Almost a 5"
Reviewed by mar of ft. lauderdale on Apr 29, 2008
The property design and landscaping was beautiful! The room was OK and relatively clean for the money. The only downfall I could see is the location is in a less than desireable area.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 24, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"How hotels.com customers Are Treated"
Reviewed by Rose of San Antonio on Apr 9, 2008
The hotel itself was quite nice; the rooms being neither spectacular nor shabby as I read on some of the posts. The hotel has a swimming pool and sitting area and also includes a dining room that does not open until 5 PM, but they do give you a free continental breakfast from 7-10 a.m. The only problem I found was check-in time was at 3 pm and when we tried to check in and the male manager on duty realized we booked thru hotels.com, he was very uncooperative and quite rude. He told us our rooms were not ready but folks who had reserved their rooms directly with the hotel were served right away. Thankfully, when this man went off duty and donned his red jacket to work at Red Roof Inn across the street, a woman came on duty and she was very nice and very helpful.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews