All hotels in Florence, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereVia Cerretani, 54r, Florence, FI, 50123, Italy, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 499 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place. Great location. Easy to walk to from train station. Very central to all site seeing. We stayed on top floor in room 703. Great spot since it is a corner room with window views in 2 directions. Although not looking toward the Duomo, 7th floor is high enough to view the city, surrounding hills and dome of San Lorenzo.
Genuine Hotels.com guest review
2 night romance trip May 9, 2015
Laurie
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very good experience. Nice hotel and great location.
Genuine Hotels.com guest review
3 night family trip May 4, 2015
Aimee
US
4.0 / 5Excellent
"Wonderful time"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing time in a great location. Very close to the trains and site seeing. Beautiful hotel with a great breakfast and beautiful views (get a church view... It's amazing). Overall wonderful stay!
Genuine Hotels.com guest review
1 night romance trip Apr 30, 2015
A Traveler
US
3.0 / 5Good
"There is room for improvement..."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in a great location just blocks away from the Duomo and a short walk to anywhere you need to be in Florence. The only issue that we had with the hotel itself was the staff working at the front desk. Initially, they gave us useful information and maps of the city, but once we tried to have them help us book tickets for museums, sights, etc., they were less than helpful. The also misdirected us when showing us where the ticket offices were located on a map after they would not book us tickets from the desk. All in all, great hotel overall, but I am sure there are more helpful hotel employees elsewhere. Not a bad stay if you already have your activities planned.
Genuine Hotels.com guest review
3 night romance trip Apr 5, 2015
Joseph
US
5.0 / 5Outstanding
"Piece of Paradise"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was most hospital and accommodating, which was very comforting considering this was our first time visiting Italy. The location was great and very accessible to the local attractions, train station, and restaurants. I would certainly use this hotel again. We absolutely love this city!
Genuine Hotels.com guest review
3 night romance trip Apr 4, 2015
A Traveler
US
4.0 / 5Excellent
"lovely"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had booked a room with a view but when we checked in, they were having a problem with that room and upgraded us to a suite with no view. It was just fine. This is not a 5-star hotel but the location was perfect, the service was fine, and the breakfast on the roof overlooking the Duomo was just wonderful. I would highly recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Mar 31, 2015
Christy
US
4.0 / 5Excellent
"3 Nights in Florence - good place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed this hotel for 3 nights just before Easter. Perfect location just a few minutes to the Duomo. I wouldn't say the hotel staff went out of their way to be overly friendly. Breakfast room was great on the 6th floor. Our room was quiet and overall we enjoyed our stay.
Genuine Hotels.com guest review
3 night romance trip Mar 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Romantic 2 Nights in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Incredible location to spend a couple of days in Florence. Just a block from the Duomo and all the central attractions. Huge choice of walkable restaurants. We were there for 2 nights and were able to see and climb to the top of the Duomo, see the statue of David, the Uffize, and the Mercato Centrale - plus get in lots of shopping. The service at the hotel was impeccable, from taking care of our rental car to making restaurant reservations and giving walking directions. The 6th floor bar and breakfast balcony is amazing with a direct view of the Duomo.
Genuine Hotels.com guest review
2 night romance trip Mar 24, 2015
Michael
US
5.0 / 5Outstanding
"Great service. Great view."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
A great central location for exploring Florence. The staff was kind and the service was excellent. There is a terrace at the top of the hotel with a view of the Duomo that is really beautiful and not to be missed. The rooms were well equipped with what we needed, but the best part was the night view of the Duomo. Lovely.
Genuine Hotels.com guest review
1 night family trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place in Florence."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very nice hotel at a reasonable price.A little noisy on the evening we were there probably because of St. Patrick's day celebrating. Better than average breakfast buffet.
Genuine Hotels.com guest review
1 night romance trip Mar 17, 2015
jerome
US
4.0 / 5Excellent
"Pleasant hotel in center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Whether or not you like this hotel probably depends on how you like the location. It is steps from the Duomo, and near just about everything you'd want to see. Also, walking distance from the main train station (watch out though, your train may arrive at a different one). But, it is a very busy touristic area. Pleasant room, quiet, very nice breakfast with terrace that has Duomo view.
Genuine Hotels.com guest review
3 night romance trip Feb 21, 2015
Harold
US
5.0 / 5Outstanding
"great hotel al duomo was"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we had great time staying at this hotel. I will return for sure.
Genuine Hotels.com guest review
2 night romance trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel for Florence at a reasonable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Location, extremely quiet, clean room. Couldn't ask for better.
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
David
US
5.0 / 5Outstanding
"Lovely hotel great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly and helpful staff; rooms are clean and well appointed. Easy walk to Duomo and other sites.
Genuine Expedia guest review
Other trip Feb 9, 2015
Ruth
US
2.0 / 5Fair
"Good convenient location, unfriendly staff"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
When checking in the clerk looked up the reservation and said " you booked with Expedia" and immediately his tone and attitude w/ us changed as if booking through Expedia was distasteful. Apparently there is quite the dispute on the breakfast which is NOT included in room rate and when you do eat in the breakfast you are confronted as though you are trying to steal the breakfast Upon checkout, we stopped at the desk to say that we were taking the bags to the taxi driver who was waiting in the doorway only a few feet away and the clerk literally screamed at my mother saying she had to settle up her bill. The clerk ran our credit card 3 times but supposedly it wasnt working and we had to pay cash so as to not miss our train out
Genuine Expedia guest review
Other trip Feb 7, 2015
DJ
US
4.0 / 5Excellent
"Very nice hotel. Biz focus. Great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for two nights during off season. Was great price - not sure what high seasons prices are. Good, clean, comfy rooms, especially suited to business travels. Not a romantic setting, but great location and everything around it just works.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Location! Great room!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The triple room was perfect and the balcony was a nice touch if it overlooked a courtyard but instead it overlooked palettes of bricks for construction! No problem, if we were made aware of at first. Location was perfect! A couple blocks from the train station and all the sights!!!
Genuine Hotels.com guest review
1 night trip with friends Jan 14, 2015
Michele
US
5.0 / 5Outstanding
"Great location in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location in Florence; about a 10 minute walk from the main train station. Only a few minute walk away from the Duomo and busy pedestrian areas/plazas. Complimentary breakfast was pretty good, wifi was a little spotty (though this was recurring theme for all 3 Italian hotels we stayed in), and the staff was very helpful with making dinner reservations and printing tickets for trains and sites.
Genuine Expedia guest review
Other trip Jan 4, 2015
Nick
US
5.0 / 5Outstanding
"Convenient, clean & friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We chose this hotel for its location. It was close to train station, duomo and easy walking to ponte vecchio, uffizi, etc. Hotel staff were very friendly and held our bags until we could check in. They also called our tour company and confirmed our afternoon tour. Room was simple but nice and met our needs for our one night stay.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to All the Sights in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay in Florence was too short; and if I ever returned, I would stay at this hotel. We were close to all the sights you would want to see -- just a short walk. Loved the roof-top restaurant for breakfast with its incredible views of the city. Right off the lobby of the hotel is a coffee shop; and we found this to be very convenient. Staff was very helpful, pleasant and friendly. We wanted dinner reservations at a certain restaurant -- handled by a member of the hotel staff in no time. Rooms were very nice -- my sister and I shared a twin-bedroom on the second floor over the lobby so we could easily "people watch" and see Florence in action from our balcony doors. Noise was never a problem either.
Genuine Expedia guest review
Other trip Nov 20, 2014
Patti
US
5.0 / 5Outstanding
"Perfect Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I just returned from a ten day stay at this hotel and it was a very pleasing experience. The location could not have been better- (I am in my early 70's by myself and I felt totally comfortable staying here.) The staff were very helpful. The breakfast buffet was excellent and held in a very pleasant location on the top floor. The only thing that was not good (for me) was that the beds are VERY firm. Overall, I would definitely recommend this place.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Block from the Duomo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location a block from the Duomo was great. Nice room. You can walk from train station, but confusing as streets change name often.
Genuine Hotels.com guest review
4 night romance trip Oct 29, 2014
Richard
US
5.0 / 5Outstanding
"AMAZING Duomo/Restaurants Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the Location!! Friendly staff willing to help with any questions. AMAZING breakfast every morning and lovely patio for relaxing.
Genuine Hotels.com guest review
3 night romance trip Oct 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Slippery wood floors in room. No shelving or counter in bathroom. Rooms are small. Daily breakfast had limited variety.
Genuine Expedia guest review
Other trip Nov 3, 2014
T.A.W.
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent hotel, ideally located with a great staff. Our stay was in mid October but we had breakfast outside with a Duomo view 90% of the time.We walked everywhere even though we had a car which we left in a free lot in Galuzzo 20 minutes away on bus 36 or 37. Bus and train station are a 5 minute walk. Bus cost is 1.20 Euros and with a little smart phone/pad work you can go anywhere. Many great restaurants minutes away and we walked to all the spectacular museums. The only complaint we had was with the Wi-Fi system. You get a card to access good for 72 hours but there were many times we had no service. There would be a full Wi-Fi symbol but it would just grind away-on 4 devices! I would complain and 3 times they had the technician out and it would work for a while. I did not get the impression that the staff fully understood how important it is to download maps, directions, bus stops, schedules and restaurant reviews, to say nothing about email.
Genuine Expedia guest review
Other trip Nov 2, 2014
Bill
US
4.0 / 5Excellent
"Florence getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location and hotel was clean and great terrace on the roof top! The Bar tender was great he knew his wines and offered great recommendations each evening. The hotel was about 400 yards from the train station which made it convenient for tour meeting locations. Also easy to roll luggage from train to hotel no cabs needed.
Genuine Hotels.com guest review
3 night romance trip Oct 19, 2014
Gregtr
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
We love this hotel! This is not the first time we have stayed here and it won't be the last. You cannot beat the location (just down the street from the Duomo and Medici Chapel). It is so close to so many other attractions, shopping and restaurants. The train station is approximately a 5 minute walk away and pretty much a straight walk to it. The room and bathroom are a nice size and are clean. The bathroom has a small make-up mirror and good lighting. There is lots of closet space, a safe and a mini fridge. The wifi was one of the best we had while in Italy. There is a medium size tv with a decent amount of channels and even a couple of English news channels. The staff is friendly and helpful. The bed is firm and comfy. While there is street noise, the windows are double paned to help reduce the outside noise. Highly recommend!!
Genuine Venere guest review
Other trip Oct 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to city center"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is very close to the Duomo and the room was beautiful. The roof top terrace had an amazing view of the Duomo, however the view from our room left much to be desired, it was better to leave the curtain closed. The staff was curt and I never saw a smile or felt a warm welcome from any of the three desk staff I dealt with. I would still stay at this hotel again for the room, location, and roof top restaurant view.
Genuine Expedia guest review
Other trip Oct 20, 2014
Dee
US
4.0 / 5Excellent
"Quiet room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location was great. We were worried about street noise but the sound proof windows were great, you not hear a sound from outside.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
gordon
US
5.0 / 5Outstanding
"Wonderful Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel rooms are excellent. Very clean and a good size. Staff is very friendly and helpful. Would highly recommend to anyone.
Genuine Expedia guest review
Other trip Sep 30, 2014
Perry
US
5.0 / 5Outstanding
"staff outstanding - good recommendations and speak"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved it
Genuine Hotels.com guest review
3 night trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel Near the Duomo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived by train from Rome, and after a short and easy walk arrived at the Hotel Laurus Al Duomo. Another short walk takes you to the Duomo, Babtistry, leather market, and a slightly longer walk brings you to the Ponte Vecchio. In other words, this is a great location! Breakfast is on the terrace, inside or out, to start your day with a view of the Duomo and the City. The room is beautiful, and had more than enough space for my husband and I (king sized bed) and our 24-year old son, who slept in a sofa bed. The bathroom was roomy as well, especially after the very cramped space in the hotel we had stayed in in Rome. The staff were helpful, pleasant and knowledgeable. Even if this hotel had not been so centrally located to the parts of the City that interested us, we would recommend staying here.
Genuine Expedia guest review
Other trip Sep 16, 2014
Marian
US
5.0 / 5Outstanding
"Comfortable hotel close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Hotel Laurus two years ago and when we returned to Florence, we immediately made reservations to return to the Hotel Laurus. The hotel is close to the train station and within walking distance to the Duomo, Uffizi, Ponte Vecchio and shopping galore. Breakfast is served in a rooftop dining space with a view of the Duomo and there was a nice selection of breakfast choices to start our day. I would recommend this hotel to anyone visiting Florence.
Genuine Expedia guest review
Other trip Sep 13, 2014
Judy
US
4.0 / 5Excellent
"Great location to walk to everything"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, beautiful area, Duomo unbelievable - rich in history and culture
Genuine Hotels.com guest review
3 night family trip Sep 4, 2014
A Traveler
US
4.0 / 5Excellent
"Great Florence Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed the stay at this hotel. Great location just off the piazza. The staff was helpful and very friendly. Room was clean and comfortable. I'd certainly use this hotel again.
Genuine Hotels.com guest review
1 night trip with friends Aug 12, 2014
Mark
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Perfect location! Nice hotel but the bed was not comfortable
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this hotel, modern facility, clean, super friendly staff.
Genuine Hotels.com guest review
1 night family trip Aug 28, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Many thanks to the staff for their help and direction. This was our second visit to the hotel and would stay here again if we go back to Florence. The staff presented me with a small bag of candy because I was unsuccessful in finding it in the stores in Florence. They are very thoughtful and accommodating to those who stay at their hotel.
Genuine Expedia guest review
Other trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was excellent along with a great street view to watch the hussle and bustle of night life in Florence. Great hot breakfast as well in the morning on the 6th floor terrace.
Genuine Expedia guest review
Other trip Jul 30, 2014
Brian
US
5.0 / 5Outstanding
"good choice in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I chose the hotel because it was rated well, had king beds and was close to the Duomo. Other than that it was all a pleasant surprise. Nice room, nice people, good location, good breakfast.
Genuine Expedia guest review
Other trip Jul 22, 2014
Rich
US
5.0 / 5Outstanding
"Fabulous find on hotels.com"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really enjoyed our 3 night stay. Room was spotless, very comfortable and perfect location right in the centre but only a 7 minute walk from the central train stn. Breakfast on the rooftop patio with a view of the Duomo in he mornings was lovely. Romina at the front desk was extremely helpful finding a vegan restaurant, Le Fate, for us which was the best vegan meal we've ever had! Would definitely recommend the hotel and the restaurant.
Genuine Hotels.com guest review
3 night family trip Jul 11, 2014
Debbie
US
5.0 / 5Outstanding
"Hotel in Florence"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here while visiting Florence. It is well located for shopping and sightseeing and restaurants.
Genuine Expedia guest review
Other trip Jun 30, 2014
Mary
US
5.0 / 5Outstanding
"fantastic personnel and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this is a great hotel to stay. The Front desk people were great, the location, the cleanliness. We strongly recommend it.
Genuine Hotels.com guest review
7 night family trip Jun 14, 2014
Haim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was one of the nicest hotels we stayed in during our 3-week trip to Europe. We level of cleanliness and comfort was top-notch.
Genuine Expedia guest review
Other trip Jun 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great service and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was ideally located and the service by Fabio was outstanding. He was an invaluable resource in offering dining tips and helping us with our luggage, arranging taxi service, etc. The rooms were comfortable, but the shower was quite small and the bed and pillows a little too firm for my American taste! The rooms are not luxurious, but certainly comfortable and clean. The one drawback was that ours was near the front hall and staircase for the building, thus it was noisy as other occupants came and went at night.
Genuine Hotels.com guest review
3 night family trip Jun 3, 2014
Mamma Bear
US
5.0 / 5Outstanding
"Wonderful Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was great! I had emailed them prior to our arrival that my daughter would be joining us and they gave us a room with an extra bed in it for just a nominal fee that included breakfast! The breakfast was good with a nice selection. The beds were comfortable. Steps from the Duomo and central to all areas of town. We all enjoyed it. Would definitely return.
Genuine Hotels.com guest review
3 night trip May 30, 2014
Cindy
US
5.0 / 5Outstanding
"Perfect Location in Florence!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel, very close to train station and must see sights. Top Designer stores in same neighborhood. Service was excellent, room was very clean and bathroom was very spacious with plenty of hot water. Air conditioning was fabulous which was not the case in our other hotels in Rome and Venice. Adjacent coffee bar was perfect way to start each day and terrace bar offered good view, great wine and attentive/knowledgeable staff. Would definitely stay again and highly recommend!
Genuine Hotels.com guest review
4 night romance trip May 25, 2014
Linda M
US
3.0 / 5Good
"Paying for location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The location of this hotel is ideal. It is two blocks from the Duomo and a quick walk to any of the major points of interest. However, you can definitely do better as we had other friends staying near us. Breakfast room is very nice with a terrace. Our room had a terrible musty smell which we complained about but they insisted they couldn't smell anything. They were nice about it, but I had to personally buy room freshener because it was so overpowering. Although that was disappointing, it wasn't the end of the world and the staff were very friendly. I just think you are not getting the bang for your buck
Genuine Expedia guest review
Other trip May 29, 2014
Paul
US
2.0 / 5Fair
"Great location"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel was in a great location. We ended up walking everywhere from there. I would say the breakfast is expense for what they offer but that was the only negative thing. Room was great size and clean.
Genuine Hotels.com guest review
2 night romance trip May 20, 2014
A Traveler
US
4.0 / 5Excellent
"Very convenient location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
You get what you pay for with this hotel. They don't have the best amenities but comfortable enough. The restaurant has a patio with a vey nice view of the cathedral's tower. Our package included a free breakfast and they serve a complete, delicious breakfast buffet. The customer service is excellent. I wouldn't mind staying again on this hotel. This hotel is just 2 blocks away from the train station so don't you don't need a taxi. We did because we didn't know and we were overcharged maybe because it's so close the cab driver added more than what was on the meter.
Genuine Expedia guest review
Other trip May 27, 2014
Glenn & Adel
US
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