"Luxury on a budget"
The bathrooms were entirely too small, but that was my one and only complaint. Who needs a big bathroom anyhow right??!! And the full body mirror attached to the closet is every woman's dream. Customer service was superb, room was spotless and very modern. We will be staying there whenever we're in town.Genuine Hotels.com guest review
"Nice and Clean"
My only problem was bathroom was small but it was clean so cant complain too much ... Great hotel I've stayed here several times when visiting Dallas.Genuine Hotels.com guest review
"Service was great, bed not so much"
The bed (queen-size) was extremely uncomfortable. We both woke up with backaches. Other than that, the hotel was great. The staff was extra helpful when hotels.com double-booked me, and I had to get it corrected.Genuine Hotels.com guest review
"Close to places we were going.."
The Team at this hotel was very accommodating. Jessica at the front desk was great. I asked her to order a rose for my wife while I was out and have it placed in the room. She took care of it for me. Great Job! The only critical thing I can say is that we like it very cool in the room. The A/C never seemed to get cool enough and there aren't any ceiling […] fans. Overall it was a great stay! Read moreGenuine Hotels.com guest review
Customer service was amazing. Extremely friendly employees. Hotel room was clean and very nice. Will return.Genuine Hotels.com guest review
"It was great for a quick stay"
what can I say I loved and enjoyed my stay no issues at all the chocolate chip cookies are the best love them.. downstairs restaurant was awesome nice staff overall I enjoyed my stay!Genuine Hotels.com guest review
"service was excellent"
The two guys that worked the front desk each night of stay, I wish that I could remember their names, recommended a great restaurant to celebrate our anniversary, gave us driving directions and even told us where to park. All of the staff were very friendly.Genuine Hotels.com guest review
So-so about sums it up. when we arrived at the hotel at around 5:30 pm it was very difficult to find a parking spot. The hotel sits higher up on a hill so we had to lug our luggage up to the entrance. When we got into the lobby we were met by a long line and 2 people behind the desk. It took about 20 minutes for us to get room keys. It was also very […] hot in the lobby, so hot that everyone was sweating. We reserved 2 balcony rooms and were not told ahead of time that the there are only 4 balcony rooms per floor and only on the corners of the hotel. They wanted to give us rooms on the opposite side of the hotel. Since we wanted adjacent rooms and ended up having to switch one room to a lower cost, non-balcony room and could not get a refund on the difference and we still ended up being 2 doors away. Our room was clean, but uncomfortable. The beds were VERY hard and the ac was not working properly. We dropped the temp down to 62 degrees and still could not sleep with blankets due to the heat. There is a breakfast area, but it is not free. We spent about 5 times more for watery eggs and microwave bacon than we would have on a McDonald's breakfast. The location of the hotel is great, we were able to get to the downtown area in a matter of minutes and it felt like a safe area. Overall, it was a decent hotel, but a little over priced for what it is. Read moreGenuine Hotels.com guest review
"Double Tree Dallas"
Room was great, except across from elevator. Service exceptional. Shower would not drain properly ... standing in 1-2 inches of water. Sink would not always drain properly ... noticed with hot water drainage. Told clerk at checkout ... seemed disinterested?Genuine Hotels.com guest review
"Good Cheap Stay"
Easy check in, loved the free parking and rooms were comfortable and clean. I would stay here again.Genuine Hotels.com guest review
Facilities were nice. Staff was very friendly. Loved the cookies and the indoor fridge. Pool looked great. Wi-Fi was just OK. No free coffee.Genuine Expedia guest review
The staff is extremely friendly. The location was close to downtown and convenient to access points north. My son is a gamer & said the download speed of the Internet was not great. Loved having a microwave and good size refrigerator in the room. Would stay there again!Genuine Expedia guest review
"The place was great!"
The hotel was amazing and I couldn't be any happier. The location was fine but would have rather it be more downtown. I love that Denny's was right across the hotel so we could just walk there. I would definitely come back and would recommend to anyoneGenuine Hotels.com guest review
"Great location minutes from down town"
Enjoyed the stay and everything was to our satisfaction.Genuine Expedia guest review
"Very nice hotel!"
The staff was great & very helpful! Everybody was very NICE! I'll stay there again.Genuine Expedia guest review
"Close to a lot of attractions"
Very friendly staff. We were never more than 10 minutes from anything we wanted to do. The zoo and aquarium were easy to find from here. Will def stay here on my next visit!Genuine Expedia guest review
"Nice Little Home Away From Home"
I was in Dallas for almost a week to take a class for my freelance business. The Doubletree wasn't too far from where I needed to be and according to Google, it seemed close to most everything. I had rented a car and found that although the freeways were a little daunting, most everything I needed to get to was accessible by local roads. (I just needed […] to set my GPS to use those instead. It took a bit longer, but honestly, the scenic route was well worth it.) The staff was very nice and remembered me each time I came & left. My only regret is that I didn't have time to make use of the pool, which looked amazing from my window. Or the restaurant, which smelled so good as I came and left. Each day there was fresh infused fruit water, which I absolutely LOVED. My room was always immaculate and I never had to ask for fresh towels or anything for that matter. I made coffee and the next day the maid left me twice as many cups just in case. It's this attention to detail that I found endearing. Read moreGenuine Hotels.com guest review
"Would return and recommend"
The warm chocolate chip cookies are definitely a great touch by DoubleTree. Overall for the price we paid, the room was great. Clean room, attentive staff, clean pool. First time to Dallas in many years, so I can't speak much about the surrounding area, but definitely a plus being able to walk across the street to Denny's for breakfast with my 8 year […] old daughter. The only thing I didn't care for was the bath tub would fill with water during a shower, I'm sure there was hair and debris clogging the drain... no big deal. Again, I would definitely stay here again. Read moreGenuine Hotels.com guest review
Our weekend stay at Doubletree was great. It is located in a great location, the hotel staff was friendly, our room was nice & clean, the room service is fast, & the cookies are the bomb!!!! Our next visit to Dallas we are definitely staying at Doubletree Market Center.Genuine Hotels.com guest review
The best part about the hotel was definitely the cookies. Double tree's cookies are always on point! Other than that, everyone was friendly, rooms were clean, and location was perfect! We called for an extra comforter three times and no one came up to bring the comforter. After the fourth call, they finally brought it up. That was one annoying thing. […] Other than that, all was well! Read moreGenuine Hotels.com guest review
"Not a bad place"
Good Things: The hotel room was pretty standard. I did like the warm cookie when you arrive. Nothing in the hotel room was broken or ruined. They do a complimentary shuttle that runs about every half hour to hour. The attendants were pretty nice, luckily didn't need to call down for anything. Bad Things: Elevator was very small, they had 2 but 1 was […] broken so we had to wait a long time before we could use it. We eventually used the stairs. Can't do much about this one but the hotel lobby area was very noisy and a couple individuals who enjoyed the bar too much. It seemed like it was constantly a party even in the late night. Read moreGenuine Hotels.com guest review
This hotel A/C in the lobby was not on very strong so walking through the lobby was gross and its Texas 100 degrees outside. Rooms were nice. Do not get the queen size bed it is a double bed and the room is very small very. One elevator was broken so everybody had to wait and on a Sat night it was busy.Genuine Hotels.com guest review
The staff was great and the room was clean. My only complaints are the other guests were acting wild through the hotel. One elevator was out so that was a delay getting to the room on top of that there were a group of kids stopping the elevator over a cell phone. I could hear them running through the halls in the middle of the night and their parents […] weren't anywhere to be seen. One of my cars got covered in toilet paper. Good thing my main car spent the night inside the Market Hall! Read moreGenuine Expedia guest review
"Business trip to Dallas"
Had a quick one day stay. Nice location. Loved the warm cookie welcome upon check-in. Room was spacious with lots of outlets (great!). Free wi-fi, toiletries (on request) and decent breakfast buffet are nice for work travelers. Only small down side was very slow elevators.Genuine Expedia guest review
The hotel is fine when visiting Market otherwise I would not recommend it to spend personal time there. Reorganization of the breakfast room would be a big plus. Hotel will soon be in need of a "polish up".Genuine Expedia guest review
"Not worth the price."
4 star hotel in this area usually has bellmen. Front desk staff were inattentive. Three complained about their workplace while we checked in, completely unaware of how they appeared to their customers. No smiles from any staff throughout our stay. General sense of very low morale.Genuine Expedia guest review
Staff was good. Property could be upgraded a bit. Overall a pleasant business stay.Genuine Hotels.com guest review
nice little hotel old in comparison to other double treei have stayed at. nice clean hotel but very small way overcharged breakfast buffet that didn't have much to offer.Genuine Hotels.com guest review
This hotel was very nice best hotel I've stayed at in a while. Great beds very comfortableGenuine Hotels.com guest review
My time at the a Double Tree off Market Center Blvd. in Dallas, Texas was quite pleasant. Even though I was there only for a weekend. I would definitely highly reccomend it to my family and friends.Genuine Hotels.com guest review
Free self parking Clean roomsGenuine Hotels.com guest review
"Friendly staff! Nice, clean rooms."
I went through Expedia. When I arrived the front desk said I had no reservation and had to get Expedia on the phone. The lady was very nice. And the manager gave us extra warm cookies. They never told me why my reservation online didn't go through with Expedia but they fixed the problem in a timely fashion. And that comfortable bed made up for the fact […] that I was getting irritated. I probably won't go through Expedia again. Read moreGenuine Expedia guest review
Great hotel!!! AWSOME staff and very nice and clean rooms.Genuine Hotels.com guest review
all staff was very nice and helpful, very clean. loved it.Genuine Expedia guest review
This is my second trip to this hotel and I am so happy when I'm here. It is comfortable and clean. The staff is friendly and very accommodating. I will be returning to Dallas in a few months and of course I will be booking my room at the Double Tree - Market CenterGenuine Hotels.com guest review
"Close to Dallas Market Center"
I love the cookies from DoubleTree hotels. They are delicious. Overall, I was satisfied with my stay. The room was clean and pretty new up-to-date. What I love the most about this hotel is the location, especially for someone who came for business since it's close to Dallas Market Center. I would definitely come back.Genuine Hotels.com guest review
The bathroom was extremely small. The hotel itself was very old. It had a smoky smell to it. The best part of the stay was the bed and the chocolate chip cookie.Genuine Hotels.com guest review
"Missed flight but great accomodation"
The staff was very helpful in getting me settled into a room after missing my flight.Genuine Expedia guest review
"Great place to stay!"
We really enjoyed our stay at this hotel. The staff was extremely helpful and friendly. The room was clean and comfortable. The price was very reasonable. The location was easy to find. It was perfect for our family.Genuine Hotels.com guest review
I will definitely be recommending your hotel to friends and family alike. But I do have a problem. I accidentally left my pillow (in a red satin pillowcase) in my room 1021. I also left a USB charger adapter in the plug on the lamp to the left of the bed. If possible, I would really like them back.Genuine Hotels.com guest review
"Top notch experience"
Receptionist was very friendly and inviting. We loved the fresh baked cookies! Room was clean and view was nice. Great experience all around.. Only recommendation would be bigger trash can in bathroom. Thanks for the great stay! Will be back most certainly!Genuine Hotels.com guest review
"Not quite average"
Front Desk Staff not overly friendly. One elevator was not working for a couple hours, got stuck, had to pry the doors open to exit the elevator. Front Desk Staff seemed unconcerned. They knew the elevator was only working sporadically, yet they did not take it out of service. Duh???? Maid managed to take my own towel that I brought from home, again […] unconcerned staff. Hotel was overly nosiey, paper thin walls. And to top it all off the windows on the outside we're filthy dirty, obviously had not been cleaned in a while. Read moreGenuine Hotels.com guest review
Have stayed here several times always very nice .The area is slowly building up ,which is really great as well.Genuine Hotels.com guest review
Everyone at the front desk was useless except for one of them who actually knew what was going on. We had the hardest time calling the shuttle, We ended up calling two different double trees in the Dallas area and both of them were extremely rude to us. So rude and unhelpful we ended up paying extra for a taxi in order to get back to the hotel.Genuine Hotels.com guest review
"Nice place to stay"
We enjoyed the stay - the hotel was clean and the room was very comfortable. We had a nice view and the staff was very accommodating. I would recommend this hotel - it was easy to get to and navigate through Dallas.Genuine Hotels.com guest review
"Nice hotel away from downtown"
We were looking for a nice hotel outside of the downtown area of Dallas and that is what we got. It's not the nicest hotel around, the one we stayed at in Little Rock was much nicer, but it was by no means a dump. The room was clean and bathroom was clean, but it was evident the hotel itself has not been updated in quite some time.Genuine Expedia guest review
Stayed two days for convention at Hilton Anatole which is in walking distance. Free parking and Free WiFi. Rooms were clean quiet and Secure. Denny's across the street. Excellent Value.Genuine Expedia guest review
The staff was rude and the hotel is over priced! There is NOTHING in the area and the hotel shuttle didn't come to pick me up for my meetings 3 out of the 4 days I needed itGenuine Hotels.com guest review
"very friendly doubletree - love the cookie!"
Not much to see right around the neighborhood, but quick off the highway and a short walk to the Katy Trail.Genuine Hotels.com guest review
"Good for a Business Stay & close to the city."
I checked into the Hotel and the staff where fast and efficient with a warm cookie to make the afternoon feel better. I checked for some directions and they printed out the Google maps directions for me with additional tips. The room was comfortable and the bed one of the more comfortable I have slept in for a while. Easy access to the WiFi and all […] the major boxes ticked. They are across the street from a 24hr Denny's so I had breakfast there rather than the hotel for a difference. The location is quite close to downtown (not quite walking distance) and on a quieter tree lined street, more peaceful than being in the centre. I would recommend the hotel for business stays most definitely. Read moreGenuine Expedia guest review
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