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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
Location.
This all-suites Chicago hotel is in the vibrant River North area, across from Nordstrom. Michigan Avenue shopping, the free trolley to Navy Pier, and the CTA Red Line's "Baseball Train" to Wrigley and U.S. Cellular Fields are all just a block away.
Hotel Features.
An indoor pool and fitness center, located on the 19th floor, offer panoramic city views. Complimentary daily breakfast buffet includes hot and cold selections. Monday – Thursday evenings, the hotel hosts a manager's reception with complimentary hors d'oeuvres, salads, desserts, beer, wine, and soda. This Homewood Suites also provides complimentary passes to Crunch Fitness, located in the same building.
Guestrooms.
Spacious, city-view suites include fully equipped kitchens with refrigerators, two-burner stovetops, microwaves, dishwashers, cookware, and dishes. Sitting areas have sofa beds, 32-inch LCD TVs, and tables/work desks. Wireless and wired high-speed Internet access are complimentary. Clock radios come with MP3 connectors. Bathrooms offer Neutrogena products.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The hotel serves a complimentary buffet breakfast each morning. The breakfast includes eggs, sausages or bacon, waffles, pastries, breads, cereal, yogurt, fruit, juice, coffee, and tea.
The hotel hosts a manager's reception Monday–Thursday evenings, with hot hors d'oeuvres, salads, snacks, desserts, beer, wine, and soda.
Room service is provided by P.F. Chang's (Chinese) and Ranalli's (pizza and sandwiches).
Homewood Suites by Hilton Chicago Downtown does not have its own restaurant, but there are several dining options within the surrounding area.
Nearby restaurants:
Pizzeria Uno
P.F. Chang's
Joe's Prime Steak and Seafood
A heated indoor pool and a fitness center with cardio machines are on the 19th floor of this downtown Chicago hotel, which offers panoramic views of the city. Guests 18 years and older also receive complimentary passes to Crunch Fitness, located next door, which has cardio and weight machines and classes in Pilates, yoga, and aerobics.
The hotel is a half-mile from running and walking paths along Lake Michigan.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Very well located"
I really enjoyed in and will recommend it to anyone else looking for a great hotel!!!!!!!!!!!!!!!!!!!
"great view"
Suprised at the room size for chicago, great deal for the money. Full kitchen with a fridge to put all the leftovers from all the great local restaraunts.. A small building across the street so great views of some tall buildings. I will stay at this hotel again thanks
"great location, great value"
excellent location and friendly staff. Have had very good experience with Homewood Suites in various cities. Would definitely stay again.
"Nice hotel, great location, & breakfast"
My wife and I stayed here for a long shopping weekend; the location can't be beat. Close to the Mag Mile and multiple excellent restaurants.The kitchen was very good to have and the room itself was more than adequate. The only criticisms I have are relatively minor: the cushions on the couch have become thin, there is limited counter space in the bathroom, […] and there are only 2 elevators for the entire hotel. All in all, a very nice stay. Read more
Thank you for your review. I was pleased to see that you found the location of the hotel to be convenient for you and your wife. It seems like you took advantage of all the wonderful restaurants and shopping stores around downtown Chicago has to offer.
1 response by Homewood Suites by Hilton Chicago DowntownThis guest did not leave a comment.
"Homewood suites. great location"
Excellent location. The staff was outstanding and very friendly and helpful. I would stay there again.
This guest did not leave a comment.
"Hotel stay while in Chicago"
I took my family to Chicago and we had a great time. We found a home away from home at Homewood Suites with a staff full of information and smiles. Thank for Our Family to yours!!!!
"Great location, price & perks"
Great value! However, i'll still give u the pros & cons. CONs: loud refrigerator made noises throughout the night, sleeper sofa mattress was all springs :-/, the toilet water leaked on the bathroom floor, although food was free, there was often a long line & shortage of plates, lastly, the elevator was very slow. PROs: free food!, free wifi, great location […] & beautiful views of downtown. Great decor throughout, awesome business center, gym & pool. Overall, the pros outweighed the cons & I would totally stay there again. Read more
Need 2 run pool heater (cold swimming pool)
"Homewood suites-Chicago;"
Excellent location. Less than 3 blocks from Magnificent Mile. Every dining and shopping option within walking distance. Museums and other attractions short bus/ taxi ride away. Outstanding accommodations. Complimentary breakfast and dinners make this an excellent value.
This guest did not leave a comment.
This guest did not leave a comment.
Worse hotel, I've ever stayed before.
staff very nice and pleasant. Hotel within walking distance to major attractions andth emagnificant mile
Thank you for your review. We hope to see you again soon.
1 response by Homewood Suites by Hilton Chicago DowntownThis guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Excellent Hotel"
Normally this hotel would not be in our price range, but it was discounted during our visit to Chicago. Hotel staff was very courteous, rooms were well-appointed and the bed was especially comfortable with an amazing view. If you can afford it, stay here!
"Perfect Chicago location..."
Homewood Suites is the best place to stay when you travel with a family to Chicago! Location, service, great free breakfast AND dinner, plus a Happy Hour! HS has it all!
"Great service, great location, great deal!"
I travelled to Chicago for my first time with my mom and my daughter. The location of this hotel was PERFECT! You can walk anywhere and the service was outstanding. Breakfast and dinner were a huge bonus and the wait staff was fabulous. The rooms were huge, it was so nice to be able to walk and get groceries and be able to hang out in your room wihtout […] having to eat every meal out. Read more
"The Homewood Suites in Chicago"
This hotel is located downtown walking distance to many shops and restuarants. The staff was very friendly as well as professional. The breakfast was very appealing and pleased the palate. The dining area was comfortable. I will stay here again.
"Long term stay"
While everything was good, especially for the price, a couple of troublesome areas include only two elevators for the entire hotel, and only two guest washers/dryers, and one of them was out of service. This made laundry day hard. Free wine Mon- Thursday was great. Location was amazing close to a ton of great restaurants, and the red line. Easy to […] order PF Changs Togo and pick it up in minutes. Read more
"90% satisfied"
Nearly everything about our stay at Homewood Suites Chicago was fine, if not excellent. Service was outstanding--better than 5 star hotels we've stayed in other cities. Every single staff person was professional, courteous and helpful. This runs the gamut from doormen and parking attendants to housekeeping to management. Can't say enough about how wonderful […] they are. The free breakfast and dinner was appreciated. Management staff would roam and make sure everyone was satisfied with meals, etc. Nice touch. Our suite was great. Windows in both the bedroom and sitting area opened so we could let in the warm spring air. Bed was comfortable, and the suite gave us everything we needed. No problems with being given a smoking room, as others had posted here. Our entire floor was non-smoking. Of course, nothing is perfect. Here are a few things that bothered us. 1) Internet/TV would cut out repeatedly and frequently. I could not keep a signal on my iPad for more than 15 minutes without the signal dropping. Sometimes it would go out every 30 seconds or so. Really not what I expected from a hotel so near the Loop. Then again, we didn't spend a lot of time in the room. 2) Parking price. I know it's Chicago and it's expensive to park anywhere, but really? No deals for guests? 3) No fans in the bathrooms. One of my least favorite things to encounter in a hotel. Overall, I'd stay here again in a heartbeat. None of the above were enough to make me disinclined to recommend the hotel to others. Read more
Thank you for your response. It is wonderful to see that you felt our service exceeded those of 5 star hotels in Chicago. We are very proud of our entire team from the front desk to our Valet. I understand you were having difficulties with the internet and TV. We recently switched our TV service and are now offering more HD channels. However, we are finding glitches in certain rooms and are in the process of working with the TV provider to eliminate them. I am also proud to say that we are also running on a new network for our internet; the internet service we provide at the hotel is now faster and more reliable. Thank you for taking the time to write a review and hope to see you again at the hotel during your next visit to Chicago. Sincerely,
1 response by Homewood Suites by Hilton Chicago Downtown"Homewood Suites - made us feel like home!"
I decided to take my two teenagers on spring break to Chicago and saw Homewood Suites on hotels.com and felt it was the best fit for us! They offer a wonderful full breakfast included, not to mention the manager's dinner on Monday-Thursday nights from 5-7 pm. What a deal!! This is definately a Grand hotel to stay on Grand Avenue! The door men greet […] you with a smile and my son really enjoyed talking with all of them each day! Jonah was especially nice and he gave us some quick tips on what to do in the area and they always aimed us in the right direction so we wouldn't get lost! Starr at the front desk was exceptional and helped us with transportation directions. We really enjoyed the pool, but only thing missing is a hot tub! We will be sure to stay here again...great value with great amenities! Close to shopping and just a bus drive away to all the attractions! Read more
"great value"
Very clean, fantastic location. Suite rooms are perfect for families, and you can't beat the price especially with a full breakfast included. highly recommend.
Thank you so much for taking the time to write a review about your stay at the Homewood Suites by Hilton Chicago Downtown. We are so happy you and your family enjoyed your time in our spacious suites. We hope to see you again.
1 response by Homewood Suites by Hilton Chicago Downtown"Great place"
Overall our stay was great! The room was nice and the location is great (only a block from the red line). My only complaint would be that the mattress on the pack-n-play was rock hard (I stuffed towels under the sheet). That being said, it was provided for free so I cannot complain too much!
"its ok"
the location is perfect but the room decor is horrible and old looking
Amazing. I can't believe how nice. Full hot breakfast and dinner drink and Snacks. You don't even have to go out for dinner.
This guest did not leave a comment.
"Homweood Suites- great location/staff/food/view"
Our family of 5 really enjoyed our stay here. The location is great across from Nordstroms and in the center of everything. Downtown Chicago parking is expensive however the complimentary breakfast and on somedays dinner offset the cost. The pool view from the 19th floor was spectacular. The staff was very nice. The suite was not the greatest with only […] on bath inside the room. I would've preferred joint access to the bath.overall I would recommend and book again though. Read more
"Lots of Room"
This hotel room worked out great with a baby so that she could nap and sleep and we could still be up in the other room. There was so much space and the breakfast was VERY good! Money Saver For Sure!!!
This guest did not leave a comment.
"FANTASTIC!!"
What a great place for a family to stay on vacation. Everyone from the doormen to the front desk to the eating area was very helpful, happy, and polite! Room was exceptional! Will travel back to Chicago in the future to re-live our great experience at this fine place! I thought the south was supposed to be known for southern hospitality, but the people […] we met in Chicago, especially the staff at the hotel, set the bar quite a bit higher. Read more
"homewood suites in chicago"
Please visit this location it's the hidden suite downtown, the view from the 19th floor pool room was great, the staff service was on point, just a great place to stay my husband and I took our daughter and some of her friends for a over night stay and I must say it was great looking forward to going back without the kids.
The pillows were VERY hard. I know it is hard to satisfy everyone, but thought I would put that in so maybe you can have a variation of pillows. We are thinking of coming again (2 rooms) July 14th and hoping you can send us a deal so we don't have to go through GROUPON. We would rather send you the business!
"Very helpful staff"
The staff at the front desk and the doorman are always friendly and helpful. The breakfast is incredible. The room is large and clean. The location is great for walking to many sights and great shopping. We stay here often
"Great Location"
What I liked most about the hotel was the location. It is right across the street from Nordstroms, the view was nice, and it is surrounded by so many great restaraunts. I would definitely recommend it to out of town travelers.
This guest did not leave a comment.
"Nice!"
I got a great off season deal on this suite and I was very satisfied. I have to say my favorite part was the continental breakfast in the morning. Everything was very fresh and seasoned well. The room was clean and the bed was very comfortable. I even got free late checkout which helped since my train didn't leave until 4pm and I could check my bags […] downstairs and have an early dinner nearby. The front desk staff was nothing but helpful in answering any questions I had. I would stay here again! I feel I got a good value for the money and it is located like a block from Michigan Ave! Read more
"Homewood Chicago, Downtown"
The hotel was great and also the service and breakfast, However he elevator was really slow..
"Great location-wonderful beds"
This was a hotel I had not stayed at in Chicago before. I have stayed at many and this one had a lot of room. They are suites ao all rooms have a small kitchen and sitting area with couch, chair and tv. Then the bedroom with a great king size bed in it. The bathroom had the separated shower and sink area which I like when staying with friends. I got […] a great price and would stay here again anytime. The location is fabulous. Very cloe to MI ave and Grand Luxe cafe as well as many other restaurants and bars and shopping. Read more
This guest did not leave a comment.
"Homewood Suites Chicago"
Nice place, the breakfast buffet was very good. Missed the evening get together because our flight was cancelled due to snow, but sounded nice. Close to lots of good neighborhood restaurants and bars.
This guest did not leave a comment.
"Perfect hotel!"
We have stayed at many hotels in Chicago and we will be staying here again for sure. It was perfect for my family of four. The kids were able to sleep on the couch bed and had their own television to watch. It was so nice to have a full kitchen if we felt like staying in to eat. The breakfast and dinners that were offered were delicious and the fact […] that they offered free wine and beer with dinner was a bonus. The coffee/tea/hot chocolate bar was always open for a warm drink before going out in the cold Chicago weather. Location was perfect, just steps from Michigan Avenue. The staff was very friendly. The views from our room were amazing of the Chicago skyline. We were very pleased and cannot wait to return. Read more
"Homewood Suites by Hilton Chicago Downtown"
That is the best Chicago 3 star hotels we ever stayed in, and there are a few to compare. We had a very nice, very clean room on 12 floor, no mold on bathroom silicone, no dated and worn floor and furniture. Nice views to the East and South (we don't know about the other directions). Greatest surprise and clear differentiator: the great tasty breakfast […] from normal reusable dishware with eating irons - not the plastic - foam stuff as usual. Good central location, only parking is very expensive there. Definately recommend! Read more
"Great Value and Family Location"
We loved the location and free breakfast. The air system in the room was loud and hard to control so it was pretty cool in the bedroom.
"Homewood Suites great on space and location"
You will not be disappointed. This was our 5th stay and we will be back again next year. Spacious rooms with views of Trump Tower, the Wrigley Building and Marina City. Who could ask for more? You are steps away from Michigan Avenue and excellent dining and entertainment. The complimentary breakfast is an exceptional bonus. Plus the hotel staff was […] very accomodating. Read more
"Great location"
Great location for shopping ,restaurants, nightlife and the redline. Complimentry internet access is nice as is the free breakfest and free food and drinks inthe evening. You can't go woring staying here.
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