Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
Location.
The Hilton Garden Inn Chicago Downtown Magnificent Mile is located in Chicago, Ill., two blocks from the Magnificent Mile's shops and Rush Street's bars and restaurants. The theater district begins four blocks away.
Hotel Features.
The hotel lobby displays Art Deco-inspired décor and a cherry-wood, black-trimmed reception desk. Palm trees, sage-and-gray seating areas, and a Starbucks kiosk establish the lobby's casual setting. The Weber Grill serves American fare such as baby-back ribs and steaks prepared in an exhibition kitchen on charcoal Weber grills. The 24-hour Pavilion Pantry is located adjacent to the front desk and offers snacks, microwaveable meals, beverages and sundries. A business center houses four computer stations and offers print, scan, fax and photocopy services. Wireless Internet access is complimentary in public areas. A total of 7,000 square feet of function space accommodates up to 250 people. The 24-hour fitness room contains resistance machines and cardiovascular equipment with personal televisions. A limited-hour indoor pool is bordered by a spa tub.
Guestrooms.
This 23-story property offers 357 guestrooms equipped with MP3 adaptors and complimentary high-speed Internet access. Beds feature adjustable-firmness pillowtop mattresses, down comforters and white duvets. All rooms include micro-fridges and coffeemakers.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Weber Grill - This casual American restaurant serves breakfast daily, lunch weekdays, and dinner nightly. Lunch and dinner selections such as baby-back ribs and steaks are cooked in an exhibition kitchen on charcoal Weber grills.
Pavilion Pantry - Next to the front desk. Snacks, microwaveable meals, beverages, sundries available.
Starbucks - Serves coffee drinks and pastries; open mornings.
Room service - Available from early morning to late evening.
Local restaurants also deliver to rooms; charges are added to room folios.
An indoor pool and spa tub on the 12th floor of the Hilton Garden Inn Chicago Downtown Magnificent Mile offers city views through three walls of glass. A fitness center provides treadmills, elliptical machines, exercise bicycles, and weight-training machines, plus free weights. For yoga and pilates enthusiasts, the front desk has a Stay Fit Kit with mat, band, resistance rope, and medicine ball in a carrying case (complimentary during stay). How-to fitness videos can be purchased.
Less than a mile from the hotel is a 20-mile path that winds along the lake and is popular for running, walking, and in-line skating.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"We never stay anywhere else!"
We have stayed in several different hotels in Chicago over the years but, once we discovered the Hilton Garden Inn, we never stay anywhere else. The service is impeccable, the rooms are clean and comfortable, the hotel is located close to everything we need and we get a good value for the money. We will be lifetime guests at this hotel!
"Great Bang for the Buck"
I felt that this hotel had a great rate for the location and amenities. The place was clean, quiet and had great beds. We slept better than ever. If there was any negative it was that the water pressure was low in the shower. We had a top floor room.
"Close to everything!"
Very courteous staff; more than helpful with any questions we asked (ie train routes, restaurants, etc.). Excellent stay; would definitely stay again.
This guest did not leave a comment.
"very friendly"
The stay was enjoyable, the staff especially Vincent the baggage checker was wonderful. I had one issue, I booked a smoking room, Hotels.com did not give a The restaurants were a litttle pricey, but the food was really good especially Michael Jordans restaurant.
This guest did not leave a comment.
This guest did not leave a comment.
"Above average"
Aside from a lot of noise from kids in the hallway in the middle of the night, this was a good stay. Internet is free...as it should be at all hotels but is not. Decent dining at Weber Grill connected to the lobby. Staff is friendly.
"Very Poor Customer Service"
Poor customer service. Smoking rooms when we booked non-smoking, billed twice for room service, staff was NOT accomodating and was very rude.
"it was the worest night in my life!"
The room was very bad. it smells smoke I could not sleep all night.
"Location, location, location"
Our recent trip to Chicago was great, including the hotel. The Hilton Garden Inn is close, in some cases connected to, some great restaurants such as Weber Grill, P.F. Changs, Buca Da Pepo, Maggianos, Sullivan's Steakhouse, Joes Seafood and Steaks, etc... A lot of the things my wife and I wanted to do was within walking distance of the hotel including […] Navy Pier, the Watertower shopping center, and some great Blues Clubs, whatever isn't in walking distance is a short cab ride away. The only ding I have is that the hotel doesn't validate their parking which costs $41 dollars a day at the ramp next to the hotel. As far as the staff at the Hilton Garden Inn all of them were helpful and you can't beat the bright smile and very helpful Fabiana at the front desk. Read more
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"outstanding"
I would stay here again && have been recommending it to friends.
"Reasonably Priced and Good Location"
Hotel was in a great spot downtown. Many bars and restaurants within walking distance of the hotel or even a short cab ride. The only frustrating thing for me was they gave us a smoking room rather than a non-smoking room. They did provide the option to switch rooms the following day however our schedule was so packed that it was not feasible for us […] to switch rooms. Also they put the burden on me to call and switch our rooms rather than offering to call and switch our rooms the following day so we were stuck with the smoking room all weekend. Again not a huge issue since we only used the room to sleep and shower. Read more
"The Hilton Garden Inn- Great Location in Chicago"
The Hilton Garden Inn in Downtown Chicago was much nicer than I thought it would be. The hotel was very clean and the staff was really friendly. We went for a birthday/stay-cation/romantic weekend and loved it. It's right by all the Mag. Mile shopping and great restaurants. We got to swim in the pool and relax in the the hot tub a lot. The pool was […] kind of small, but we were lucky it wasn't too crowded. I totally enjoyed my weekend and would definitely go back. Read more
This guest did not leave a comment.
Super-convienent location to the subway and bus stops!
"Wonderful Stay"
We were able to stay and manuever the subway - right out the front door and go anywhere we wanted to go within minutes. Wonderful customer service - they even let us check our bags after we had checked out and picked them up later in the day. This was nice as we were able to extend our day in Chicago without having to pay for another day!
"very Nice for the price"
This is a very nice hotel for the price, however, the one downside is that they do not have complimentary parking and valet for guests and their room service is only from 5pm to 10pm most nights of the week.
Very nice hotel with many restaurants nearby. Hotel was less than 2 blocks off magnificent mile, great location! Room was nice size, bathroom small but functional. Bed was somewhat uncomfortable, although room overall was nice. Free Internet and coffee in room was great. Front desk staff very helpful. Would definitely stay again.
This guest did not leave a comment.
"Small Pool"
The pool is extremely small. Granted we stayed during spring break week and the hotel was very full. The pool could have been twice as large and it still wouldn't have been big enough.
"air condition"
air condition did not work the 1st night was in need of the fan but they took care of it and fix it other wise was awesome stay
"Very nice"
The hilton garden on grand in chicago. Close to many resturants. Right next to the L train. The price was good. Over all a very nice place.
"Would stay again... Loved the location!"
I enjoyed my stay at the Hilton Garden Inn and loved the location! Nice rooms and friendly & helpful staff. My only complaint was that the first room assigned to us smelled like stale cigarettes. They did move us to a new room, and while it was better there was still a cigarette scent to it.
"Hilton Garden Inn Chicago Magnificent Mile"
The hotel was very clean and everyone was very professional. I found the stay very relaxing and was a nice walking distance from everything. The front desk even gave away warm chocolate chip cookies at check in. What a bonus
This guest did not leave a comment.
"Beds"
The first night the beds were TERRIBLE. I read the instructions on how to adjust the firmness but did not realize that you have to adjust BOTH sides. Once I sorted through that, everything was fine.
"Superb hotel location"
We stayed for only 1 night, but had a great experience. They graciously checked us in early. The rooms were clean and comfortable. The location was superb!! We'll definitley stay again during our next Chicago trip.
This guest did not leave a comment.
This guest did not leave a comment.
We were very satisfied with the location. The desk staff was most helpful.
The hotel was conveniently located to restaurants shopping. The hotel staff was very friendly and helpful. Overall it was a very pleasant experience.
"Made it Easy and it was relaxing"
I like to plan things out and have them go well. I called them a few times before my stay and they were willing to answer my questions. You arrive and they help you out with a friendly smile. Close to Michigan Ave, Navy Pier, Musicals, Food. Awesome
"Hilton Garden Inn- Magnificent Mile"
Being that it was our first time staying in downtown Chicago, I could not have picked a better place to stay. It was an excellent value and located near all the great downtown attractions. Hotel staff was very helpful in answering all our questions and getting us directions to places we needed to go. The hotel room was very clean and the fitness center […] was also nice. The area around the hotel is great as well. Just a few blocks from Michigan Avenue and plenty of restaurants all around. I would definitely stay there again. Read more
"Decent stay but not the best"
Ok stay, convenient and friendly enough staff. Wi-fi is free ... as it should be everywhere. Pool was closed for repairs.
This guest did not leave a comment.
"Nice"
This guest did not leave a comment.
"Perfect location"
The price was right, easy access to stores and Trains.
This guest did not leave a comment.
Walls are paper-thin. We heard other guest's hotel doors slamming 24-7 and sirens continuously. Also, tv did not function correctly.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Very Satisfied"
Clean, comfortable, and great location. This hotel is situated mere steps away from the subway 'red' line. You can easily get to/from the airport by transferring to the 'blue' line a few stops away for only $2.25, a real bargain in these times. We also took the subway to the Field Museum, highly recommended. Also, surrounding the hotel is lots of shopping […] and restaurants. Read more
"Great hotel, perfect for business travel"
I stayed 4 nights for a business trip. The hotel met all my needs: clean, comfortable, great location (red line trains at the doorstep, short cab to McCormick and any downtown location). Great value.
This guest did not leave a comment.
"Great Location"
Tons of restaurants and bars outside the hotel! Room was nice enough, bathroom a little small but well worth the cost and a great value. Loved the Starbucks and Weber Grill inside the hotel and Nordstrom's across the street for shopping. Would definitely stay again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
