Inn of Chicago, an Ascend Collection hotel - Chicago

My husband and I stayed here for one night on our way from MN to OH. The location was PERFECT! many shops and restaurants close by and the hotel staff knew many places to recommend and were very willing to help! The rooms are pretty small (we had a traditional queen) but comfortable beds and a nice size shower made it perfect for a quick night in the […] city.. and who goes to Chicago to sit in a hotel room anyways?! We would definitely stay again. Read more

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I loved the hotel, everything was great minus the workers. We needed an early check in and they were not helpful at all. And when I asked about check in maybe two times they were extremely rude and seemed annoyed that I asked the question twice. There words exactly "Like I said before check in is not till three" in a very rude manner and tone. No t […] hanks. Read more

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Very comfortable, no problems, very clean

This was a good value for the location. The desk clerk was very nice and honored my request for an upper floor in quiet location. Would definitely stay there again.

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very good, but the hair dryer was broken and being on the 4th floor we could hear a lot of street noise in the AM.

Great location, enjoyed our stay.

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I had to be switched to another room twice because the beds were worn out and non-supportive. The curtain rod broke from the window when I opened the drapes. The room needed vacuuming. Bathrooms was very tiny. No place to conveniently store sundries except for a small glass shelf above the toilet. Staff was very friendly and accomodating.

Great location one block away from Michigan Ave in the heart of every attraction and tons of places to go eat and drink and shop..Hotel is an average 3 star hotel clean and safe..perfect and economic for visiting Downtown Chicago for a few days.

Both quiet and in a lively setting, this hotel is great for business travel and tourists.

Overall not impressed. Busy staff. Advertised free net but not given

I'm always happy to stay here. Clean modern great service.

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As the title indicates my experience at the Inn of Chicago was overall really great. The only, only complaint I have would be the lack of free wifi (for which I would complain about many hotels and chains). The bathroom did have a whiney/noisy vent system, which was bothersome, but closing the bathroom door at night solved that. Friendly staff, very […] nicely renovated lobby and overall a great stay in a great location. Read more

Friendly & accomodating staff, adequate facilities. Need to restore no charge wireless in the rooms. Changed their policy April 1st on everybody. Have wireless in the lobby. Just 1 block off Michigan Ave, excellent coffee shop off a nice lobby. Restaurants, shopping, Northwestern Hospital and public transportation very close.

I loved the location, right in the heart of downtown on the Magnificent Mile. BUT. I could hear everything my neighbors were saying, even with normal conversation! I could also hear people walking and talking in the hallway. You do not want to stay at this hotel if you are expecting sleep. They ended up upgrading our room and moving us to a more secluded […] part of the hotel, but it still did not negate the fact that we had no sleep on night one. Hopefully if you decide to stay at this hotel your experience will be better because there is so much potential, just not enough insulation! Read more

Busy - dirty and old looking - cheap

The location of the Inn of Chicago is fabulous. The hotel rooms are a little small but very clean. The rooftop terrace provides a lovely view of the city as well. I do wish there were vending machines in the hallway. Also, the bar was only open the first night we were there. It was closed all weekend so that was a little disappointing. Other than that, […] the hotel is a great value for the price. I would definitely reccomend. Read more

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I had stayed here before and I loved it. Right now the only thing that it really has going for them is their lower prices and awesome location. At check-in we got the wrong room which was like a college dorm room. To their credit, they fixed it right away. Bathrooms are super small. The Bar was only open one of the 3 nights we stayed there and that […] was a Monday night. So basically if you are looking for a place to rest your head in a comfortable bed this place is great for that and the location. If you are looking for a friendly staff, any amenities or frills, then this is NOT the place. Read more

I will never stay at this place again. The location is nice 1block from Michigan Ave. The elevators were slow when they were operable. The window view was brick wall & an alley. Was just all around unhappy.

Hotel is located in a great location, but it so small. I got a queen room, and there was barely space to put my large luggage down. I spent 5 days there, and if I'd known how tight it was, I probably would have gone somewhere else that would be more comfortable. Great for short weekend trips with a carry-on and you aren't in the room at all.

Unable to check in until 8PM on the day of our arrival. Room itself was in fair condition. Nothing at all like the online photos. Smelled of cigarettes despite being on a non-smoking floor. Only of 2 of 3 very small elevators were functional. Lots of long waits to get up to/down from room. Frequently took stairs to and from 14th floor room. Location […] was ideal for our plans, but the hotel itself was a significant letdown. Would not stay there again. Read more

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Hotel is close to all the must see of Downtown. Very friendly & helpful staff. Hotel was very clean and comfortable. Conveniently located within minutes of Magnificent Mile. Will definitely recommend this hotel to others.

Good hotel but not for more than 2 people in a room. We had 3 women and we felt the 2 queen beds were only full size. The bathroom was tiny and had no vent or fan. The place was small but not a big deal really except for the bathroom. It was clean and I felt comfortable there. I donlt spend much time in my rooms when in chicago anyway. The bathroom […] had a small wall mounted sink...they at least need to put in a counter style sink. Hard to get ready with makeup and stuff. I would stay here again but likely not with more than 2 people total. Read more

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The hotel met all my expectations. It is in a great, convenient location and was very affordable. This is not a luxury hotel, so don't come with those expectations, but you will be more than satisfied with the quality and amenities since the purpose for your stay is to be out and about in the great city of Chicago, not locked up in a hotel room.

The hotel's location was great. The room is cleaned everyday and towels replaced daily as well which I loved. The only thing is that the housekeeping staff knocks on your door way too early or at one point had opened the room while we were still sleeping, probably my fault because I didn't hang the do not disturb sign but it's 8 o'clock in the morning! […] Anyway I do appreciate their effort to make sure the room is cleaned. I booked a contemporary room and got a traditional room instead but not a biggie, I just thought we should get what we booked. Overall, our stay was nice and I would stay there again and would be happy to recommend this hotel to anyone I know. Read more

This was my first time in Chicago. The hotel was not at all expensive and worth the price. The rooms were kept clean and we felt welcomed from the minute we checked in. The only downside was the parking situation. I understand it was downtown and the cost was going to be high- but we could not come and go as we pleased without paying each time. The […] bathrooms also needed some updating even though the fixtures looked new- some were loose. Either than minor complaints it was still worth staying there. We loved the fact it was in the middle of everything and steps away from Michigan Ave. Read more

Bad

if your only looking for location the Inn Of Chicago is fine. anything else is marginal. desk staff had trouble when i needed to access my safe deposit box, also when i asked for resturant recommendations they sent me to a fast food place. cleanliness was okay {the hotel is old and sometimes i don't think it ever looks clean[. there were workmen standing […] in the hallway having a conversation, and with the paper thin walls and doors it got annoying. the location was great 1blk from Michigan ave. easy walking distance to shopping, millenium park. and when i went in search of a restaurant fuond state st. and rush st. close by. Read more

5 minute walk from, literally, everything. Accommodating staff.. Pillows flare up the allergies but it doesn't matter. Awesome stay.

This is a relatively small hotel in downtown Chicago. It looks like it used to be a cheap hotel that was recently renovated to look like a boutique hotel. The renovations are nice, but I got the sense that if I were to scratch the surface, even a touch, the 'curtain' would fall. Nevertheless, I stayed in a 'contemporary queen' room and the bed was very […] comfortable, with a down mattress cover and warm bedding (Im always cold in hotels). The room was clean, quiet and adequate size. It served its purpose well at a decent price. Read more

Hotel was close to L stop, bus stop, magnificent mile shopping, and Navy Pier. Room was tidy but very small. The bathroom was very tiny and not very functional. Comfortable bed but minimal space in the room.

This hotel is in a great location and is very nice. I have stayed here several times and will do so again in the future.

OUR RECENT STAY AT THE INN OF CHICAGO WAS EXCELLENT. THE HOTELS LOCATION COULD NOT HAVE BEEN BETTER. THE ROOM WAS CLEAN AND FULLY FUNCTIONAL. THE SHOWER ACTUALLY HAD PRESSURE WHICH IS NORMALLY A DISAPPOINTMENT AT MOST HOTELS. I RATED THE ROOM COMFORT AS A FOUR ONLY BECAUSE OF THE SIZE. THE ROOM SIZE FOR A CITY HOTEL WAS PROBABLY QUITE COMPARABLE TO […] MOST. YOU DID NOT FEEL CRAMPED BY ANY MEANS. THE STAFF WAS VERY PLEASANT AND HELPFUL. CHECK IN WAS THREE O'CLOCK CENTRAL TIME SO WE WERE AN HOUR EARLY COMING FROM EASTERN TIME AND THEY GOT US INTO A ROOM WITH NO PROBLEMS. Read more

This hotel location is where you need to be if you want to visit Chicago. Room was clean and location is great. Why spend alot to stay at a Hotel that is 1 block away when you could have what you need here.

I truely enjoyed my stay at the Inn of Chicago. It felt like old Chicago with modern touches. The staff was helpful the hotel was clean. I loved having a big touch screen monitor in the lobby where I could look up local attraction or check a map before walking to someplace close by. We even walked to the Navy Pier. If I had to come up with bad points […] it would be: the parking garage is 1/2 block away but for a few more dollars you can park in the public parking behind the hotel. the elevators were kinda small and who puts a pedestal sink in a hotel bathroom? The toiletries had to go behind me over the toilet. Even with that said I would stay there again!!!! Read more

I stayed in Inn of Chicago during my spring break and by myself. The room is comfortable and I think it is big enough for two people. I really like the location of the hotel. It is just near the Michigan St., which is very good for shopping. The subway station is just two blocks away and along the way, there is a really good Japanese restaurant.

I requested a wheelchair accesible contemporary room but I got a regular room. I couldn't access the bathroom without assistance from my boyfriend. The radio was broken. From now on, I'll be sure to emphasize the importance of an accessible room. Overall, my stay was not bad at all. In fact, I love the hotel. This was my second time staying there.

Easy access to the Magnificent Mile and Navy Pier. Hotel staff were very professional. Rooms were clean and cozy. Overall good place to stay.

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