Hilton Garden Inn Austin/Round Rock - Round Rock

Overall it was good. It was disappointed not to have free breakfast and the Wi-fi connection was not available for three days.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a very nice hotel. There are several good restaurants right out front. The only thing I did not like was the memory foam beds, but that is a personal preference.

Genuine Hotels.com guest review

First night I was so tired I could have slept on a picket fence. Second night I could not sleep at all because I felt like I was sleeping in a sink hole. If I moved to the middle of the bed there was a sharp ridge down the middle. Next morning I drew a picture of the mattress problem for the clerk saying the mattress needed to be flipped or replaced. […] She then revealed I had a "Sleep Number Bed" which adjusted for firmness. NOW THEY TELL ME! She explained the dial was on the side. After removing the sheet and the mattress cover corner, I found the dial under a velcro flap. I was P.O.'d. Read more

Genuine Hotels.com guest review

Perfect location for what we needed to do. Staff was nice. Even had cookies when we checked in. Would have been a better rating if not for the service forgetting to refill the coffee for the room. Other that that you could not ask for more.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I wasnt happy about not having coffee condiments in our room. The whole idea of coffee is people don't have to wait to get dressed to have their coffee so the coffee was there but there were no condiments. That doesn't make any sense. When I called to ask the recepitonist put me on hold I finally hung up and waited to call back. She finally answered […] and then she told me that the condiments were down stairs. I wasn't ready to go out in public I just wanted my coffee. Read more

Genuine Hotels.com guest review

We really appreciated the cleanliness, friendliness, and services.

Genuine Hotels.com guest review

Bed area ok. Bathroom bad... floor tiles coming up and sink cracked....pretty sad. The worst Hilton we've ever been in.

Genuine Hotels.com guest review

I have stayed at this Hilton many times and I always love it. Service is great and very convenient to all my meetings etc.... Sincere Thanks, Leo

Genuine Hotels.com guest review

Comfortable and clean except for the carpet. But, I was astonished to find there was no on-site restaurant. After an exhausting 11-hour drive, I wanted nothing more than to relax over a good meal and a glass of wine but had to go next door to a steak house to get both. Very little available at a steak house for a vegetarian.

Genuine Hotels.com guest review

Hotel is easily accessible from the freeway with nicely appointed and generally quiet rooms. The room was very warm and we were not able to control the air conditioning, as the control was not working. Even so, we slept well and had a great meal.

Genuine Expedia guest review

Very friendly staff. Clean comfortable room. Very nice breakfast with chef cooking omelette to order

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were staying one night while traveling. The hotel was very convenient and easy to get to. Several restaurants surrounding it. The hotel was clean and the room was nice. No complaints. We really did not use nor need any of the hotel services and we did not eat in the hotel restaurant. It lived up to expectations and the price was good. If we are coming […] through this area and need a place to stay, we will definitely stop here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was clean, safe and spacious. Good location and easy to find. Would stay again.

Genuine Hotels.com guest review

Great staff and nice accomidatiions for business.

Genuine Hotels.com guest review

I would stay again. It is a nice hotel and very comfortable but the side entrance needs handicap parking available. Much too far to walk 100 yards to get to the side entrance at night. So my grade is not a perfect 5.0 but rather a 4.0. thx

Genuine Hotels.com guest review

Just a typical good stop on the freeway when traveling. Nothing to write home about. Clean hotel, staff was very nice and helpful, free parking and Internet. Three reasonable eating establishments within walking distance. Deja vu all over again.

Genuine Hotels.com guest review

I encountered connectivity problems when trying to connect to the Internet. I stayed there for business and was forced to find a local access point outside the hotel in order to send and retrieve work documents and read my email in Microsoft Outlook. Not coming back to this hotel.

Genuine Hotels.com guest review

Minor stuff, but in aggregate, it made me a bit crazy. I've never had so many problems in one hotel visit. TV wasn't getting reception - needed front desk to send someone to fix the connection. Internet on the slow side (around 1Mb. Requires reauthentication every day. Oddly. phone doesn't have any sound until you punch a line button. I thought my […] line was dead until Front Desk explained it to me. Sink drained a bit slowly, but they didn't feel it was bad enough to worry about. Tub spout didn't divert water fully to shower. Read more

Genuine Hotels.com guest review

The hotel was very comfortable, clean and staff very helpful on anything we needed. I like it very much and won’t hesitate to stay again next time I go visit Austin/Round Rock

Genuine Hotels.com guest review

I had a very nice stay at the hilton. the rooms were very clean and comfortable and had everything i needed. just off I-35 so very accessible and many restaurants near.

Genuine Hotels.com guest review

EXCELLANT

Genuine Hotels.com guest review

The fridge was broken and the shower looked a bit dingy. The service was good and the bed was very comfortable.

Genuine Hotels.com guest review

Check was the easiest I have experianced. Great location. Nice size roon, clean. I will stay here again!

Genuine Expedia guest review

When checking in front desk clerk was very nice. Room temperature needed some adjustments during our stay. Maintenance came up right away and fixed the problem but took two times. The front desk compensated the inconvenience with breakfast vouchers. Would go back to this hotel.

Genuine Expedia guest review

Ecellent Hotel. Wonderful breakfast. The staff was great.

Genuine Expedia guest review

EVERYTHING WAS NICE . WHEN I VISIT MY SON AGAIN WE WILL STAY HERE. THE STEAKHOUSE AND CRACKER BARRELL WAS IN WALKING DISTANCE ALSO CVS. MY HUSBAND LOVED IT AND SO DID MY SISTER.

Genuine Expedia guest review

Overall this was a very clean hotel. Very comfortable rooms, room was priced appropriately continental breakfast was good. The hotel was easy to find and surrounded by restaurants.

Genuine Hotels.com guest review

At check in I made an inquiry about Round Rock Donuts that is famous in the area. They did not know the exact address but let me know they would find out and get back to me in the morning. In the morning they provided a print out with the address and map under my door. Very good customer service and nice hotel, I will recommend and stay here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great rooms, great staff! Everyone was friendly and very accomodating. Will definitely stay again.

Genuine Hotels.com guest review

We were in a room next door to the hang-out room for 7 high school soccer players who stayed up until 1:30. The rooms were very sound-proof and we only heard a low rumble from them - when the heater fan was not running. The beds were so comfortable, I asked what style/brand they were! Breakfast buffet was confusing - the separation between free and […] paid breakfast was unclear. And the cook and waitress weren't very friendly about helping you figure it all out. Continental was free with SOME rooms (not ours), most had to pay for the made-to-order.... Read more

Genuine Hotels.com guest review

When I checked into the hotel, there were cookies and beverages avaiable in the lobby. My room was clean and ready for my 3 night stay. The Internet service was adequate. The Dish Network did not carry the University of Texas football game.

Genuine Expedia guest review

Hotel is in great condition. Nice lobby and sitting areas. Clean exercise room. Mattresses and linens were very comfortable. Minimal road noise from the freeway. AND, YET, we couldn't get a full nights sleep due to being woken up early by staff. Maintenance one morning around 8 a.m. He had to get some number off the tv panel. No one told us he would […] be in the room, and I wasn't going to let him in at first. Then, the next day we were woken by the maid at 8 a.m. Checkout time is noon! AND we were woken three mornings at 3 a.m. twice and 5 a.m. once because the TV randomly came on! What the heck!! We checked the alarm setting on the TV and it was set to 'off.' Maintenance told us to unplug it and not use it for 24 hours. Annoying! Then, the microwave wouldn't work and had to be replaced -- which it was within 15 minutes. So, its a nice facility with pleasant front desk staff but put out the do not disturb sign -- I would add my own sign as well taped at eye level -- and beware the appliances. Read more

Genuine Expedia guest review

This hotel was extremely nice in this class. The room was extremely generous and the king bed was one of the more comfortable ones I've had at a hotel...mostly due to the quality bedding. The pool area was nice, though it was on the east side of the building so it lost the sun a little earlier in the evening. The location of this hotel is tricky. I […] would advise avoiding the traffic nightmare at the front entrance (I-35 service road) and using the rear entrance (Chisolm Trail I believe) exclusively. I did not order room service, but it is provided by nearby Saltgrass Steakhouse which is much better than the other two options nearby. Read more

Genuine Expedia guest review

The sleeper sofa in the King suite was the most comfortable on which I have ever slept. On the down side, the spa was ridiculously small and a great disappointment. The area offered an excellent choice of restaurants.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone we encountered was very professional and courteous, especially the housekeeping staff, who mailed me the clothes I accidentally left behind.

Genuine Hotels.com guest review

The first room we were assigned the electronic door lock did not work so we had to move rooms. The new room had broken tiles in the bathroom. I just expected more based on the price. I stayed at the Sheraton on the previous night in San Antonio and it was a much nicer experience for a better price.

Genuine Hotels.com guest review

Great location, very clean and well equipped rooms. Breakfast buffet at $10 each is a little excessive. My stay was during several state softball and baseball playoffs in addition to Southwestern and UT graduations therefor the Motel was full of young people. The rooms were surprisingly pretty well sound proofed thankfully.

Genuine Expedia guest review

This is a lovely hotel and we thoroughly enjoyed our stay.

Genuine Hotels.com guest review

I had room 136 which was close to the elevators on the main floor. It must have been near the kitchen because smelled strongly of breakfast cooking each morning. Also, people parking could see into the hotel room. I would recommend not taking a ground floor room if you prefer privacy.

Genuine Hotels.com guest review