"Not staying there again"
The hotel was under construction with out our knowledge and so the front lobby was set up in a downstairs room. We get to our room and the beds were tiny, room looked and smelled old. The toilet had a weak flush and ended up not flushing at all in the middle of the night. The front desk wasn't able to do anything until the following morning for maintenance […] to arrive. So we were stuck with a clogged toilet all night long which isn't pleasant if you need to use the toilet in the morning after waking up. The only plsasant thing was the location being right across the street from Disneyland. Read moreGenuine Hotels.com guest review
It would have been great to know that 1/3 of the property was under remodel. We arrived and check in everything went smoothly till we get to our room. I had paid for a king size and walked into two twins. I went down stairs to ask what happened. They didn't even look up my name ans told me I had booked two twins on some other site than here. I told […] her no ans pulled up my reservation and showed her. I was told you get what you get not my problem im off. My husband said forget ans we fo back to the room. Most uncomfortable beds ever. Pillows were like rocks and they started construction at 7 a.m.! Never will I stay there again. ... ever Read moreGenuine Hotels.com guest review
"Like Going Home"
As always, WONDERFUL! We are very biased to the BWAI. With the construction of the new Fireworks Viewing/Breakfast location it was a bit cramped but overall a great visit. Parking was tight as you had to pull in behind the Denny's Harbor location and either shared their parking or found a spot within the BWAI and STAY! We had my mother with us this […] time and having 3 adults in our double queen room was fine but we did end up needing a roll-away as we like our sleeping-elbow room! Can't wait to stay again in May and see the new expansion! Love my Front Desk girls! Read moreGenuine Hotels.com guest review
"Good for Disneyland"
Basic, clean, close to Disneyland entrance. Building going on, but still our choice in that area.Genuine Hotels.com guest review
We stayed there since it's right across the street from Disneyland, and we'll definitely stay there again!Genuine Hotels.com guest review
Can't beat the location to Disney. The hotel is under construction right now so that is a bit of a let down but not a deal killer. When construction is complete I will definitely stay at this hotel on our next Disney trip. For the price compared to the Disney hotels is a great value!Genuine Hotels.com guest review
"close to Disneyland"
We were happy with our stay.Genuine Hotels.com guest review
"Aweful Customer Service!"
My son came down with the flu 2 nights before we were supposed to stay. It was 46 hours before arrival time. The first person I talked to said they could make our room available and if someone took it we would not be out anything, but if not we would be out the cost for the room since it was 2 hours pass the cancellation window. I said "fine, please […] let me know if the room sells." After not hearing from them I call back, and the person told me they were not going to do that for me, that I was out the cost of the room, even though it was because of a situation out of my hands. They aren't consistent, have no consideration for sick children. Hotels.com tried to help me get my money back from them, but they weren't able to do anything for me. When rescheduling our Disney trip they will NOT be were we stay! Read moreGenuine Hotels.com guest review
"Very close to Disneyland."
Although the hotel was undergoing major renovation during our three night stay, the convenience of walking across the street to Disneyland and the surrounding parks was a huge plus. There had been a question on the hotels.com site so I called them directly. The customer service rep was very nice and assured us that we would have the standard room with […] a king bed that we desired. When we arrived at the property, we found that since they could not give us a king room all three nights they gave us two double beds. They did say they would give us the king room for two nights and then change but we chose to take the double beds for all three nights. That was not our first choice but the room was nice and again the convenience was worth it. Read moreGenuine Hotels.com guest review
"Much nicer hotel close by"
Very hard to sleep due to noise. Wind was blowing bathroom window rattled all night very thin wall - we moved down to the best western pavilion two hotels down. Same pricier for king suite right across from park entrance. Didn't have to move the car for two daysGenuine Hotels.com guest review
"The room served its purpose at least"
PROS: The location was a very convenient walk to Disneyland's main gates and right next to a Denny's where showing your room key gave you a 10% discount. Towels seemed clean enough. The free coffee wasn't half bad. The room included a fridge. Beds were comfortable. Parking was free. CONS: Parking was tight and it seemed like it was always a bad idea […] to use your car for fear of losing your parking space. The TV remove was a third-party piece of trash that decided at random when it would work. Channel buttons on the TV itself were disabled. The showers were pathetic. I've seen better water pressure from most drinking fountains. I requested a rollaway bed and asked how it would fit into the already cramped room. I was told it would be set up for me while I was out. Setup included rolling the folded bed in between the two double beds. I had to rearrange the furniture myself. Not a big deal but slightly annoying. The walls were extremely thin to the adjoining room. Either that or the guy next door opened his adjoining door and spent all night coughing at it. It's doubtful I'll be coming back. Read moreGenuine Hotels.com guest review
I was disapointed that they did not have a continental breakfast as stated when we booked. They told us they were doing construction to have a breakfast area installed and that they had snacks for us in the morning. They claimed they never told us there was a continental breakfast. The snack was nice if you like apples and granola bars. Didn't work […] for all 9 of us. Read moreGenuine Hotels.com guest review
Great distance from Disneyland but construction was going on and you can hear everything through the wallsGenuine Hotels.com guest review
"Undergoing Construction. Not best time to stay"
There were plumbing issues, possibly related to hotel renovation that made our stay unsatisfactory. The shower backed up from another unit and created a horrible smell that forced us to leave earlier than we had planned. The hotel did reduce our rate after listening to our complaint.Genuine Hotels.com guest review
"Can't beat it!"
I had an awesome experience here! For a 3 day Disneyland trip it was absolutely perfect. Literally a 5 minute walk to the front gates of the park made my life so easy at the end of the day with tired feet! The service was exceptional, I even got a call while in the park making sure that my "do not disturb" sign was intentional and i didn't forget that […] i left it out! The bed was SO COMFY! Honestly, besides the odd entrance due to construction, i am 100% satisfied with my stay! Read moreGenuine Hotels.com guest review
"close to disneyland"
It was amazing! the staff was really nice and the room was fantasticGenuine Hotels.com guest review
"There are better places..."
As far as the hotel being close to the Disneyland entrance, that was great. A short 5 minute walk and you're there. The hotel itself left something to be desired. They are doing contruction on the lobby and they have the hotel entrance closed off, so you have to drive to the hotel next door to gain entrance. This establishment considers itself a "resort" […] and you will be charged an extra $5 a day upon check-in. Resort is not what I would call it. The rooms are small and we had a bathroom sink that would not drain. But its OK because the bathtub wouldn't drain either..yea! We had to remove the drain stops to get the water to drain. When this was brought to the attention of hotel staff I expected the problem to be fixed while we were gone. Wrong! There are other hotels nearby that are probably better so look for those first. Read moreGenuine Hotels.com guest review
"Not good- not good at all."
This place is rough at best regardless of location. Pay more or almost the same and stay somewhere much nicer. Wifi flaking only working in some halls and not in rooms, beds small and cheap cheap, water from faucets smells like it's from the sewer, staff 0 helpful and questionable age and legal status, and so on. It's say under renovation but would […] need a complete demo and start over to resolve including new ownership. If you take your family here you will be very disappointed for sure. Read moreGenuine Hotels.com guest review
"Close to disneyland"
It was under construction. The parking is quite cramped. It's very conveniently located next to Denny's and Disneyland.Genuine Expedia guest review
"Just what we needed!"
Service was excellent. Parking was free. Beds were great. Shower was great. All hotels in the area have small rooms but we were very satisfied. We got more than we paid for and will stay here again. Dennys was right next door and offered a great breakfast. We used the hotel breakfast as a snack.Genuine Hotels.com guest review
"Will probably stay again"
The location was awesome. Right across the street from Disneyland. Our room was cleaned top of the morning everyday. It was easy to check in and out.Genuine Hotels.com guest review
We made the mistake of staying here this past weekend. The hotel is under construction,The walls are paper thin, beds uncomfortable, carpets and chairs filthy. On top of that, the hotel was almost going to tow our car away because we were 20 minutes past the parking time limit. We have stayed at many of the hotel along Harbor and never hve had such […] a bad experience. Read moreGenuine Hotels.com guest review
Our TV did not work from distance. We had to sit practically on top of the TV to get it to change channels! The hotel was under construction; but yet provided morning breakfast take-out bags for every guest...WORKED GREAT!!Genuine Hotels.com guest review
"Location,Location and Location"
Family hotel with good loaction and they don't charge parkingGenuine Expedia guest review
They are doing renovations so there is NO breakfast, just a snack bag. You have to come in from the Denny's parking lot & there is a parking person who is very annoying.My daughter spilled salsa on the carpet so I got up close & personal & the carpet was disgusting, cleaning is not going to help this carpet, it needs to be replaced. I had a do not disturb […] on the door, so instead of knocking on the door, they called our room which was louder than knocking would have been. Luckily, they didn't wake up my daughter from her nap. It's right across the street from Disneyland, but not a nice place to stay. Oh, because of the construction don't try to sleep in the walls are paper thin & you will hear all of the construction noise. Read moreGenuine Hotels.com guest review
"Adequate but getting run down."
This motel appears to be one of the older facilities or Harbor near the entrance to Disneyland. The room is fairly small, air conditioner noisy and barely able to keep up on a semi warm day, some lights were burned out in lamps. The hotel has no lobby and does not provide a breakfast. Since there is no lobby, if you come in before the 3 PM check in […] - you have no options for waiting at the motel until check-in time. The room was generally clean but not particularly sanitary (I am a former health inspector). Corners, under counters, inside drawers place not immediately visible when you first walk in were grungy. Grout around tube needs replaced. The WIFI did not seem to work most of the time. The price is better then most in Anaheim, you get what you paid for. The hotel is in a remodel project to remove several rooms and turn them into a lobby and breakfast room. Read moreGenuine Expedia guest review
It all went very well. The location of the hotel made a huge difference.Genuine Hotels.com guest review
"Clean, cheap and convenient."
Convenient location next to Disneyland Parks. Just 2 comments: When asking for a late checkout (ok i needed late afternoon), staff was not accommodating, only proposing to pay for another full day. I would have been happy with up to 50%, but I think 100% was not worth the value - even though I accepted. Also, staff could have paid more attention: for […] example they forgot to extend my key card authorization. I had to go back to the reception to get my key card extended. Wifi was fast. They had convenient breakfast bags. I was traveling with family and they gave us a room with a shared door in the middle. That was nice. Read moreGenuine Expedia guest review
"Close to Disneyland"
The staff was very nice and helpful. The front of the hotel is under construction right now, but it didn't bother us. Room is nothing fancy but, sufficient for our needs since we were only in the room to sleep and shower after a long day/night at Disneyland. Rooms are pretty clean and quiet. The beds are very firm but we were so tired it didn't matter. […] Rooms have a nice TV, in room microwave, refrigerator, coffee maker and alarm clock. Read moreGenuine Expedia guest review
"Excellent location and price!"
Its a stone throw away from Disneyland and also restaurants.Genuine Hotels.com guest review
"Across the street from Disneyland"
Perfect! Motel was right across the street from Disneyland, approximately a 5 minute walk. There was a Denny's right in front and an IHOP next door which is perfect for a late night meal or breakfast. Very friendly staff. Motel is going under some construction, which there was no distraction.Genuine Hotels.com guest review
"Great Location for a visit to Disneyland!"
My husband and I had adjoining rooms with our daughter and 2 grandchildren, ages 4 and 7. The kids loved the fact they could go back and forth between the rooms. The rooms were clean and the beds were comfortable. In the morning we made a quick exit to the park with our snack bags. Once the breakfast room is completed, it is sure to upgrade this motel. […] PS. the kids loved the heated pool and jacuzzi. Read moreGenuine Hotels.com guest review
"Good Location but really Disappointed"
While we were pleased with the proximity to Disneyland park, we were disappointed in just about every other aspect of the hotel. First off, the hotel was under major construction, which we were not made aware of prior to booking. The receptionist upon check-in was not particularly friendly. Upon booking, we requested adjoining rooms with family members […] that were also staying at the hotel. We didn't end up with adjoining rooms, and were bluntly told 'you can request it, but we can't promise you anything'. Fine. To the room. Good news: most of the construction noise was muffled, so the outside sound was never a problem. Bad news: the AC is BAD in the room. Our room felt humid and sticky through the entire 4 night stay. It was more of a swamp cooler than an actual AC unit. The rest was just ok. Typical motel. Read moreGenuine Expedia guest review
This hotel was great, conveniently located across the street from Disneyland, fee parking, free wifi, comfortable beds. Looking forward to staying here again.Genuine Hotels.com guest review
"Easy walk to enter DisneyLand"
Room was nice, clean, quiet and very close walk to the main entrance of Disneyland and California Adventures. Because we booked through Expedia we could not guarantee a King size bed and ended up with no choice but to stay in a 2 double size bed room. Because the two of us don't fit into a full size bed together, we slept separately for out stay. If […] this will create difficulties for you, call to ensure the correct room type has been reserved. Read moreGenuine Expedia guest review
right across from Disney. Theres 2 BW's a couple doors down from each other. I thought I had booked the other one, but this one was fine too.Genuine Hotels.com guest review
"Pleasing hotel, in front of Disneyland entrance"
Great location, 5 min walking distance from Disneyland and Adventure park entranceGenuine Expedia guest review
We called before booking this hotel to make sure they served a hot continental breakfast. When we were told the menu, we decided to book because the breakfast would make it worth the little extra cost than we normally spend. Upon arriving we were told we'd be getting a "sack breakfast" since their kitchen is being remodeled. We received no apology or […] warning. I'm allergic to gluten so couldn't eat ANY of the breakfast. Wouldn't stay here again. Rooms were just okay, smelled like cigarette smoke, had a broken AC and a clogged shower. Read moreGenuine Expedia guest review
"walk to Disneyland gate"
We enjoyed our stay very much. Room was clean and had everything we needed. Room was slightly small but we didn't spend any time in it other than sleeping so it was just fine. Hotel is under construction but we didn't notice any effects. No noise, construction vehicles, or workers really in sight. We enjoyed the snack bags provided each morning while […] the breakfast room is under construction. Included a muffin, granola bar, apple, and bottled water. Great to take with us to snack on at Disneyland. Literally 5 minute walk to the gate of Disneyland. SOOOOOO convenient for our young kids. Staff was really friendly and helpful. Parking was a little tight but we never had trouble finding a spot. I would definitely recommend this hotel! Read moreGenuine Hotels.com guest review
"Easy walk to Disneyland"
Nice clean hotel.Genuine Hotels.com guest review
"Great Disneyland Location"
Great Location; great price. One of the perks was being able to park at the hotel before check in time and to be able to stay in the parking lot until 6:00 p.m. the day you check out. We arrived at 10:15 a.m. and got a parking pass and our room was ready so we checked in. Saves on Disneyland parking.Genuine Hotels.com guest review
"Location is the Value Here!"
Wow, what a great location. This hotel is about as close as it gets to the park. The room was clean and the staff was friendly. The room was small with two doubles and a cabinet for a closet. The elevator worked but had a very small door and interior, we stayed on the third floor. The pipes in the walls were very noisy! Don't miss the snack bag in the […] lobby for park visitors, very healthy and tasty. I would stay at this hotel again. Read moreGenuine Hotels.com guest review
"Great for race weekends!"
I stayed there during the Disneyland Half Marathon weekend. It was nice and close for walking back after the races. The room are modest and clean. However, I did have a hard time with wifi. I had to stand outside to get it to connect then come back in the room. Other than that, I would stay again.Genuine Expedia guest review
"Close to disneyland"
Walking distance for disneyland and clean, just the wifi it's slow.Genuine Hotels.com guest review
Great wonderful service! Clean room, everything was wonderful!Genuine Expedia guest review
"Great place to stay for Disneyland trip"
Nice staff, clean rooms, reasonably priced for being right outside the front gate to Disneyland.Genuine Hotels.com guest review
"Not what we expected."
We selected this hotel because of location. Our non-smoking request was not honored. The room also had flying nats in the bathroom. There are plenty of chioces around Disney, we will select a different hotel next time.Genuine Hotels.com guest review
Overall nice hotel for the money. I would stay here again.Genuine Expedia guest review
3rd time staying at this hotel and won't be my last. Great location, just a few minutes walk to the main gates. Rooms are always clean and staff is friendly.Genuine Hotels.com guest review
"Decent hotel across the street from Disneyland"
Like that we could walk to Disneyland. Parking is TIGHT!!Genuine Expedia guest review
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