"Great location, comfortable rooms"
We booked a "deluxe" room that was pretty much the exact same size as the regular size room we booked on a stay we had last year in this hotel. One square foot of extra room does not constitute "deluxe." That should change. We did have a nice view of the canal and I love the large windows that open. the half shower bath was annoying because it is freezing […] with no curtain to keep the warmth in. The beds were really comfortable. It is in one of the best areas in my opinion because all the museums are virtually right out your door. The room was ready early and they let us into it which was very nice. Read moreGenuine Hotels.com guest review
I was going on a last minute get away and this place was great. I wasn't sure what time check in was, but when I got to the hotel, they gave me a room immediately. Clean environment, neighborhood isn't too far from anything. It took me about 20 mins to walk to the Anne Frank house. The hotel staff were friendly and extremely helpful.Genuine Hotels.com guest review
"Great hotel! Highly recommend"
Great location, great customer service, and lovely hotel. Got an amazing deal on hotels.com and it was worth at least 3 times what I paid.Genuine Hotels.com guest review
"Clean, no frills"
This is a decent place to sleep.Genuine Hotels.com guest review
"You get what you pay for..."
This is a hotel for backpackers and budget travelers. The hotel only advantage is that it is located a block away from the Rikjs Museum. The hotel needs remodeling! The bedrooms are closests (too small). When was the last time they clean behind a desk or in between a desk and a wall?Genuine Hotels.com guest review
"Good location but bad service and facility"
The location is good near tram station. But service is bad. Reception staff are busy and they don' t their job. Other customers also claimed that. The shower room is terrible, the water come out a little and flood happen after it. Wifi is not good.Genuine Hotels.com guest review
"Great Priced Hotel in a Great Location"
The hotel was in a great location. The staff was very helpful and friendly. The rooms are small and we were given two single beds pushed together instead of a queen bed.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
"The best around!!!"
Great! Right near muesums! A little far from other things but the walks are worth it!!Genuine Hotels.com guest review
"I would recommend it..."
I really liked it there! Staff was charming and helpful, my room was absolutly fantastic (I have been given a delux double, since I have been staying there for about 2 weeks). The only thing that I didn't really like were the breakfasts: not an option for someone with lactose intolerance or gluten-free diet (this is why my 'overall rate' is not max […] . Read moreGenuine Hotels.com guest review
"Great location for a hotel!"
Great view of the canalGenuine Hotels.com guest review
"Extremely overpriced accommodation."
Extremely overpriced accommodation. Tiny room, even though our room was not the smallest one according to the fire escape plan on the door. Good breakfast as is typical in Europe, friendly staff. Location was good but as stated very expensive for what it is. I would not stay here again for that reason.Genuine Hotels.com guest review
This hotel was in the perfect location - not in the rowdy central areas, but still within walking distance of sights and museums. The rooms were clean and in good condition. They are small rooms (the bathroom door will touch the bed when fully opened), but still comfortable. The bed was soft and nice to sleep on. Our double bed was actually two single […] beds pushed together on wheels; this turned out to be a little troublesome as the beds would come apart as we slept and someone would inevitably fall through the middle. This could probably have been addressed but we chose to leave it, so that's not the fault of the hotel! The front desk service was very helpful and polite. The breakfast buffet (at an additional cost) included a wide array of bread, yogurt, croissants, granola, and eggs. Very delicious! As some days had terrible weather, it was nice to be able to have a full belly before making our way into the city. Read moreGenuine Hotels.com guest review
"great value for tourist viewing city, ok location"
hotel is comfortable.... Although room are small and bathroom is minuscule, it has everything you need if you are there to see the sights of amsterdam. The location could be better as it is a good 20 min walk to downtown area, but the walk is not bad, and u enjoyed that it was not in the middle of tourist area. There are plenty of restaurants and bars […] close enough. Great stay, prompt and accommodating cleaning staff as well as front desk reception. There looked to be a nice spread of a buffet for breakfast, however I just helped myself to the complementary coffee Read moreGenuine Hotels.com guest review
"2singles is not a double!!!"
Booked a double room and got 2 singles pushed to together. The beds were made up as singles and they couldn't even put a bottom sheet over both mattresses, not even after request! The mattresses kept slipping apart!Genuine Hotels.com guest review
Great stay. Good location comfortable room!Genuine Hotels.com guest review
"Great location in Amsterdam and good service."
Great location (museums, canal and park). Clean hotel and clean room. But the room was a bit too small, and the bathroom was not properly sound-proofed. I would have booked a bigger room if I knew in advance.Genuine Hotels.com guest review
"Functional Room, Perfect Location."
I was in Amsterdam for a single day (two nights) and only needed a place to throw my pack down and sleep. For that purpose this hotel was perfectly adequate. The room was miniscule with only enough space for a single (and too soft) bed, a desk, and a chair. The bathroom door barely cleared the corner of the bed, and you couldn't open the shower door […] if the bathroom door was closed (not enough space for you and the door). But who cares?? It was clean, everything worked, and the location was outstanding. Almost adjacent to the Rijksmuseum. Easy to get to from the airport via public transit. Trivial walk into Leidseplein. Easy to explore the city on foot. Would definitely stay there again if I was travelling alone. If I was travelling with family I might look for (and undoubtedly have to pay for) slightly better accommodations. Read moreGenuine Hotels.com guest review
"another warm welcome at the BW Ap"
awesome desk staffGenuine Hotels.com guest review
"Amsterdam wonderful best western location excellent size of room just to two very small!"
I am a senior citizen and I pooped a single room at this very nice hotel the location was perfect excellent but the room was so so small I could barely turn around smaller than any college dorm room I've ever seen I think they should use it for a broom closet instead of a room!Genuine Hotels.com guest review
"24 hours in Amsterdam"
Great location, close to everything. Staff was very helpful.Genuine Hotels.com guest review
Traveled as a party of six, booked 3 twin rooms just 2 days before our arrival. Rooms were clean but small, location great just a block from Rijksmuseum. Beds way too soft, but that seems to be the norm! Would stay againGenuine Hotels.com guest review
"fantastic location in Amsterdam..."
close to most sights. I was easy to find in a difficult city layout as Amsterdam. The breakfast should have been free and not a charge. All breakfast in Europe are free with a hotel stay. I would recommend this hotel .Genuine Hotels.com guest review
"house keeping failures"
This is tough to rate. The service rating of 5 is for 1 individual. I've stayed here many times, alone but this time my better half looked a little closer, finding unclean under pads on the bed(s) - in more than one room. Dirty & stray hairs is unacceptable at this level of hotel. The evening desk manager made a remarkable revocery for the hotel's credibility […] (kudos to Marjon (spelling?) by finding an alternative room with cleaner bedding, but only after inspecting another room. She was patient & apologetic. With our eyes open, it is clear that even the hallway carpets need better maintenance. House keeping needs to upgrade its procedures. Read moreGenuine Hotels.com guest review
"Average hotel in a good location."
Rooms too small, bed not comfortable, tiny shower, old facilities.Genuine Expedia guest review
"Very convenient location"
Perfect location for Van Gogh and Rijksmuseum. No problem with hotel, but room was quite small.Genuine Hotels.com guest review
Not good. Not bad. Location was great- short walk to Van Gogh museum. Given a very tiny room with the AC and heater vents ( or whatever those large things were) right outside our window. They were very nice about moving us - the next day. The second room was fine and really no complaints but would have liked coffee and hot water in room, which most […] hotels offer these days at this price. The staff was nice and very helpful but would stay elsewhere next time I visit Amsterdam. Read moreGenuine Hotels.com guest review
The location could not be better and the staff was kind. We upgraded to a suite, which made our stay absolutely wonderful! Many other rooms were on the ground floor or near the elevator, so we felt lucky with our room. The staff was not very knowledgeable about specific restaurants and bars, but they were happy to make reservations for us when we did […] our own research. Internet was not available in our room, but was available in the lobby. We will certainly stay here again for the cleanliness and location!! Read moreGenuine Hotels.com guest review
Many of the recent comments we also found to be accurate. I think it is important to emphasize the real friendliness and helpfulness of the desk staff and also the housekeeping. It is ideally located to the Rijksmuseum and Van Gogh museum and the tram stop is nearby.Genuine Hotels.com guest review
The location was perfect for visiting Amsterdam for a few days. It's really close to the museums and several other attractions. The rooms are small, but clean and nicely decorated.Genuine Hotels.com guest review
"Close to leidseplein"
Good bed, clean shower but room too small and view is awful but if want to be close to vondelpark and leidseplein it's okGenuine Expedia guest review
The staff is friendly, rooms are very small but clean. Close walking to many things so location is great.Genuine Expedia guest review
"Nice for the price and location"
Clean enough with a very good location near museums.Genuine Expedia guest review
"Nice for the $$$"
This hotels is affordable, nice and in a good neighborhood... I only have positive things to say...Genuine Hotels.com guest review
"Convenient Location and Helpful Staff"
This hotel is located within a three blocks of the Van Gogh Museum, the Rijksmuseum, the Coster Diamond Museum (free), a canal river boat cruise station, a city-wide tram pick-up station, and decent places to eat. The Heineken Brewery is also within a short walking distance. The hotel room was small by American standards, but clean and comfortable. […] The hotel staff was very helpful, especially helping us make on-line reservations for the Van Gogh Museum which saved a couple hour wait in line. We did not opt for the hotel restaurant option because food options were readily available elsewhere (Dutch Pancake House across the street was especially good). Read moreGenuine Hotels.com guest review
The hotel is near many museums. The Vango museum also the Heineken experience and many others. For 5 euros you can also take the bus from the airport very easy to use. (Bus 197) and from near the hotel there are many other atractions. The hotel staff was very good from the desk to the dining facilities.Genuine Hotels.com guest review
We really enjoyed our stay here. While the room was a bit cramped, we didn't care because it was comfortable, the service was great and we spent all our time out seeing the nearby sights. The hotel is wonderfully located to see the museums, take a boat ride or two, find nearby restaurants, and walk through the beautiful districts of Amsterdam. We hope […] to stay here on our next visit. Read moreGenuine Hotels.com guest review
The location was superb! The rijksmuseum and Van Gogh museum are around the corner, as are many shops, cafés and restaurants. Staff was efficient and friendly. Room quality and size were good for this budget, but could have been cleaner.Genuine Hotels.com guest review
Great location, 5 min walk to Vondelpark, Rijksmuseum, Leidseplein. Tiny single rooms, but hopefully you won't be spending much time there anyway. Great staff. Breakfast is a bit on the pricey side.Genuine Expedia guest review
My sister and I stayed there for 3 nights. It was pretty close to everything we wanted to do. The staff was very friendly and helped us figure out how to get places. I would definitely stay again.Genuine Expedia guest review
pretty good but single room with single bed was tiny.Genuine Hotels.com guest review
"Clean and cozy"
Excellent location, friendly staff, nice view of the Rijksmuseum. Rooms are small (on par with Amsterdam standards), but well-appointed, comfortable, immaculate, and cozy. Got a great deal on the price. I was extremely satisfied with my stay!Genuine Hotels.com guest review
"Great place to stay in Amsterdam"
Central location on outer canal ring and right next to museums and boat tours. Upscale neighborhood next to high-end retail shops. Close to tram line stop from Central Station. Albert Heijn supermarket nearby.Genuine Hotels.com guest review
Nice location in Museum District. Close to restaurants and the Museums as well as public transportation. Rooms, of course, are European small, but comfortable. Will stay again at this hotel.Genuine Hotels.com guest review
"Close to all the museums"
Great location. Can walk from there straight into the red light district so you can see all the sights on the way.Genuine Hotels.com guest review
We only stayed for two nights for the last part of our 3 weeks in Europe. The room was okay. Somewhat small and the door to the bathroom inevitably catches on the bed, at least in our room. We paid for a deluxe room and I would be nervous to see the size of a smaller room, especially if you are two. Otherwise it was a great location and nice staff.Genuine Hotels.com guest review
"Close to must-sees, but get what you pay for"
I booked this hotel since I was given a decent rate and the located looked great. Had the rate been higher I would've had more reason to complain. There were definite pros and cons. I walked into a room with buckets due to perspiration from the ceiling, but the view of the Ryks made up for it. I see a lot of complaints about the size, but it's Europe […] and what I expected. If I were to spend more time in the room I would've considered requesting a larger and updated space, but it worked for me as an individual. You do get free wifi, but it was really frustrating to use it- I would have full service and then it would go away. I also noticed that my A/C went out, but the maintenance person had left for the day so I was without air for a day. Overall the staff was friendly enough, but their knowledge of the area could be improved- I asked where an internet cafe is, was given two locations, but discovered the locations given were incorrect. The next visit out I wouldn't be opposed to staying again, but I would also search for other deals in the area. If you don't have high expectations (thorough daily clean- my sink didn't get cleaned out for example) for your stay this place will do. Read moreGenuine Hotels.com guest review
we have stayed here multiple times and have been very happy with the convince of the location and the helpful staff. the hotel is pretty quiet overall and is within walking distance to the museums and many shopping areas.Genuine Hotels.com guest review
"Clean, but worn and small"
The room was very....shall we say cozy (two suit cases caused issues). The room was very clean though, even though it was slightly worn (scuffed walls, etc). Very good service, very good location right across from the hard rock cafe, blue boat tour (dinner cruise was great), near vangogh museum and the reichtsmuseumGenuine Hotels.com guest review
Great location, basic amenities, great breakfast.Genuine Hotels.com guest review
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