"worst hotel stay ever"
I travel at least 4-5 times a year and have never stayed a hotel this bad. I would never again stay at a Trump no matter the city state or price. Even if the stay was free I wouldn't go. Worst part after I complained the front desk associate laughed. No customer service skills what so ever. Every part was bad the guest relations the room cleaning service […] the waitresses every part of the stay Read moreGenuine Hotels.com guest review
This was the worst stay I've had I'm AC, ever. First we had to wait On line over 45 mins to check in (wasn't even that busy). At when I returned to the room, it had NO AC. Called the front desk, they sent someone up , the repair guy basically said yup, it's broken and left. The could probably care less as they are closing there doors in less than 3 […] weeks... Sad. Read moreGenuine Hotels.com guest review
"Oh oh, Trump's is closing."
Loved the hotel. Right on the boardwalk, and just beyond the very best beach. Perfect weather.But hotel closing soon and anything that breaks isn't being fixed. So the key card machine is broken and everyone having trouble running the elevator and getting in their rooms. No coffee maker, no maps in the room, no information of any kind. Long, long, wait […] to check in``at least 50 people in front of us and only 2 clerks. Read moreGenuine Hotels.com guest review
Hotel was dumpy. Staff uniforms so outdated. In main restaurant had breakfast there. Hostess was miserable. Never said hello. Just dumped menu and left with a nasty face. Casino area dead. Thank god it's closingGenuine Hotels.com guest review
The hotel was really great to stay in! Convenient to all we wanted to do, very comfortable beds and we had corner rooms so great view of the beach & boardwalk as well as the air show that took place on August 13, 2014. Would definitely recommend a stay here! Wasn't happy with the first room given to me, thought it was a real dump, but when I requested […] to move my room closer to where friends were staying that room was MUCH nicer!!! Read moreGenuine Hotels.com guest review
"Don't ever stay here"
It was very dirty customer service was awful room was dirty security suckedGenuine Hotels.com guest review
Not bad. Could be better, could be worse. Would stay again.Genuine Hotels.com guest review
Overall great. Hotel was promoting free casino card and lots of discounts with it but ourselves and other guests made several trips to cashier window for the card and we always told their computers are down . No casino member was willing to provide an alternate . It was little disappointing .Genuine Hotels.com guest review
"Good Price for location"
Trunp Plaza was good place to stay vs. the Cost of the stay....Rumors had it that the Plaza is slated for closure...but overl still a great deal. The room was satafactory but the overal dacor may need updating....Genuine Hotels.com guest review
THEY DIDN'T MAINTAIN THIS HOTEL AT ALLGenuine Hotels.com guest review
The aging falling apart understaffed Trump Plaza.. Line to check in took about 45mins since there were only 3 people behind the front desk.. They upgraded our room to a junior suite which was a plus.. We got into out room an it wreaked of smoke on a non smoking floor.. The place is old an failing apart..Genuine Hotels.com guest review
The hotel was so outdated - i did read the reviews beforehand and thought "how bad can it be?" well - everyone was right. It smelled very musty - i felt our carpet was "damp" and wouldn't take my shoes to walk.Genuine Hotels.com guest review
"No air conditioning!,,"
Room was dark and dingy and air conditioning didn't work. You can definitely tell there was nothing extra with it closingGenuine Hotels.com guest review
"Outdated but Overall Good"
Very much outdated: The shower was a mess. They covered the chipping paint of the bottom of the tub with a shower mat. The TV had about 10 channels and was a fatback TV. The elevators were dirty having paper and some silver wear just hanging around. However, it was the perfect location, beautiful view, comfortable bed, spacious room and bathroom, the […] only thing was that is wasn't up to date. Kind of glad they are closing it in September. Hopefully they gut it out and update it to the utmost. The casino also wasn't packed with gamblers. Very few people during the day and night. Read moreGenuine Hotels.com guest review
Staying in this Hotel was a horrible experience. The hotel looked like it hadn't been cleaned in awhile. There was not enough staff, and then we were told the hotel was closing in a month.Genuine Hotels.com guest review
"The Trump is a DUMP!!!"
I understand they are closing but.....the hotel should at least be clean. The surrounding area around 24 central cafe smelled like a dirty bathroom. The smell made me sick to my stomach. It was dirty everywhere you looked. To sum it all up. It was filthy.Genuine Hotels.com guest review
"Not so great."
This hotel looks and feels like bankruptcy is imminent. Our room was clean, but the overall condition of the hotel is not up to par. The public bathrooms on the meeting/ball room floors, the lobby and the casino floor were not very clean and they all had an odor to them. They appear to have a skeleton staff working as there are not nearly enough workers […] at the front desk or housekeeping, etc... Checking In and Out of the hotel is a mess. We tried to check in at 12:30 and were told we couldn't check in until 2:00 at the earliest. We returned at 2:10 to find a line of about 75 - 100 people waiting to check in. It took almost an hour because they only had 2 workers at the front desk. It also took about 20 minutes to check out right before noon. Again, because there were only two workers at the front desk. Also, some of the escalators were not working and many areas of the hotel were in disrepair. My recommendation is to spend $25 more per night and stay somewhere else because this hotel looks like it is going to close in a month. Read moreGenuine Hotels.com guest review
It´s nice thank you.Genuine Hotels.com guest review
"bad with reservations :("
reserved two rooms, both ocean view. well one wasn't ocean view but i paid for it if it were, and also the other room i had reserved two beds for my kids but they said they ran out of rooms with two beds, very inconvenient, tried to switch but couldn't. Be aware, they don't save your reservations like you make them, they give you what they haveGenuine Hotels.com guest review
"reservation for 2 rooms"
I reserved two rooms and they gave me rooms on separate floors, my family had to split, customer service is really bad, i ask for help and they said cant do anything and definitely will not go back.Genuine Hotels.com guest review
"Poor Check In Services"
I had to stand in line for "Check In" for 2 hours before I was able to get a room.Genuine Hotels.com guest review
There were just alot of little things that, put together, wasn't a very pleasurable stay. The room was dark and dingy, somewhat outdated. The carpets were damp, keys needed to be exchanged a few times as i got up to yhe 14th floor, the hair dryer didnt work, clocks were not set, mat in bathtub just thrown in tub, front staff not friendly, printer in […] business office did not work but there was no warning (found out after I spent the money to use the very slow computer). Like I said, if one or two of these things happened, it wouldn't bother me as much. Also stayed at another hotel/casino previous nights which was more luxurious but I wanted to be right on boardwalk that evening. Read moreGenuine Hotels.com guest review
We had & paid for a "ocean view" room. The only problem was we were on the 16th floor, way in the corner. Our view was of the Arena roof next door. When we stood in the corner of the room, we could barely see the ocean. The key worked about 50% of the time. The facility felt out of date and under-maintained. The registration desk and valet staff were […] less than impressive. Not at all what we expected from a "Trump" hotel. This was our first and last time staying at a "Trump" facility. We also heard this hotel is closing down, we can totally see why. We visited the Borgata and it was MUCH nicer than the Trump property. We know where we will stay next time. Read moreGenuine Hotels.com guest review
It was a good stay,everybody and everything was really nice.Will stay againGenuine Hotels.com guest review
Plastic plants were dying :) all dusty, not a lot of good maintenance. The room was nice, location is great, parking was $20, overall it was okay but we enjoyed Bally's and Caesars more.Genuine Hotels.com guest review
Needs a huge dusting. And some repairs to the bathroom tiles.. other than that loved my time I spent there.Genuine Hotels.com guest review
Worst customer service ever. I could write a book on how rude the staff was. It's quite clear why they're closing. So rude and tried charging me for so many extra things. I had to fight with them a few different timesGenuine Hotels.com guest review
Not the best place i stayed at, not very clean and i am still pending a $50 charge on my credit card waiting to be removedGenuine Hotels.com guest review
I am not surprised this hotel is closing. It was dirty, there was a cigarette burn in the comforter and there was no installation in the walls. I was up until 3 am because of the noise. Do not stay there.Genuine Hotels.com guest review
very disappointed..maintenance & cleanliness of hotel was terrible..some unfriendly staff..did not get rooms that i paid for..not satisfied at all with room or booking with hotels.com..will not recommendGenuine Hotels.com guest review
"I would stay again"
Good for the priceGenuine Hotels.com guest review
Definetely can tell that it will be closing in a few months...air conditioning wasn't working...number of resaurant on reduced hours....overall place seemed diry.Genuine Hotels.com guest review
I know hotel shutting down. Sad to hear. Seems certain maintanence things are being overlooked. All and staff was very nice.Genuine Hotels.com guest review
The worst hotel stay nothing in the room in it . No menus no book or bible . No note pad or pen no TV guide no hotel guide we didn't know where anything was in the hotel . I will not stay or tell anyone to stay at Trump plaza properties . For what we paid I need my money back !!!Genuine Hotels.com guest review
"Great location.........late night music loud"
Location is great. Restaurant on the boardwalk was close and very nice. We would stay there again, but would have to bring a little fan or something to drown out the loud last night music from the beach bar. The pounding bass went on until 1 am.Genuine Hotels.com guest review
"Very good overall"
No problems at all with this hotel or room. Would recommendGenuine Hotels.com guest review
Awesome place to stay this hotel is beautiful. Heard it was closing hope not. The casino is nice too.Genuine Hotels.com guest review
"Close to the light show and the mall and the beach"
The Trump Plaza is a great place to visit and stay. We stayed there twice and we are going to miss the hotel.It is right at the beginning of Atlantic City when you come in. Sure do hope someone buy's this hotel. Also we enjoyed the buffet too.Genuine Hotels.com guest review
"Very outdated hotel"
The location of the hotel was great, but we were very disappointed in the condition of the facilities. The carpets need a good cleaning, the windows in our room appeared to have mold on them. It took 3 calls to housekeeping to get extra towels in our room. The pool area was very filthy. My husband was horrified at the old tube television in the room […] with a fuzzy picture. The front desk staff was very friendly, which was probably to nicest thing I can say. Read moreGenuine Hotels.com guest review
"Board walk and side streets close by"
Good except the guy who brought up our roll away just wanted to leave it in the door way, I do not know if this policy or not but how is a older woman suppose to put it down?Genuine Hotels.com guest review
It was good.Genuine Hotels.com guest review
"IT WAS JUST OK"
Picked this hotel/casino simply because it's right next door to Boardwalk Hall as I was going there for a concert. The room was ok - it was clean, however, the humidity made the carpet positively damp, and the air conditioning was mediocre. I tried to get a can of soda for my hubby but the vending machine on our floor (35th) was out of order so I tried […] to go one floor down but the elevator didn't want to. Went to the 33rd floor and that vending machine kept spitting out my $. Tried to go the 32nd floor and again, the elevator didn't want to - ended up on the 24th floor and same thing, the machine kept spitting out my $ there too. Mind you, this is 1:00 in the morning and I'm running around in sweat pants and a night shirt. I called the front desk for help, but they simply said "we don't do that". Also, very weird, the back of the bathroom door has a full length mirror, so if you're in there "doing your business", you see yourself "going" in full view (EWWW!) Other than the person at the front desk that I called for help at 1:00am, everyone else was very nice and courteous. Oh, and while we had a nice ocean view w/a balcony, the balcony doors stay locked so you really can't take advantage of the balcony (maybe they're afraid of people losing too much $ in the casing and jumping LOL). Read moreGenuine Hotels.com guest review
"Close to Boardwalk Hall for Queen Concert"
The place needs some attention. They need to have the normal sort of binder in the room with information about room service, etc. There was nothing! Lights were out. It was just very run-down.Genuine Hotels.com guest review
The staff is really friendly and helpful. The hotel is in need of renovations, it is really dirty and old.Genuine Hotels.com guest review
I wouldn't go back to this hotel.Genuine Hotels.com guest review
The hotel needs a make over a upgrade rooms are old.Genuine Hotels.com guest review
"Save your money."
They gave us a smoking room because they were out of non smoking. We had to smell that smoke our whole stay. They were willing to see if a non smoking was available the next day but who wants to change rooms once you get settled in. The elevators were backed up with long lines. There was a long line to check in. The A/C took the whole 3 days of our […] stay to finally be cool enough. Location was good. Food was good. The room was dated. The pics on the website are in my opinion from the grand opening. Given the recent news that they're shutting down soon the employees were very helpful. But you could hear them talk about their predicament. Casino section we saw was outdated and empty every time we passed by. Read moreGenuine Hotels.com guest review
The bathtub was disgusting and took a half an hour to drain the water before the next person could use it. My bed cover had cigarette burn marks on it even though we stayed in a non-smoking room. :(Genuine Hotels.com guest review
Our stay was great. They had valet parking and took your bags to your room. house keeping is really fast. My only complaint would be the rooms were small. Other than that everything was greatGenuine Hotels.com guest review
"Review of Trump Plaza"
It seems as though the hotel needs to invest in new carpets and a paint job. The staff seems to be helpful. The time in getting our car from valet varied so that it was hard to give anyone we were meeting a specific time when we would arrive. On the other hand, the valet staff was very plesant.Genuine Hotels.com guest review
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