Spent a Saturday and Sunday night here, and the accommodations and staff were great. Only issue is that it's a little bit far from Boston, without any traffic the drive in is ~35 minutes. The no charge parking and price makes it worth it.Genuine Hotels.com guest review
nothing bad to say ,slept like a baby. breakfast was delicious !!Genuine Expedia guest review
"I felt the hotel was good for the price they offer"
I got 2 queen beds and room was neat and well maintained. Only regrets I had that they did not offer me Free breakfast at the time of booking. The hotel is hard to find with no proper signs (if you are coming at night its worst). There is nothing really in neighborhood. For the price they this hotel should be goodGenuine Hotels.com guest review
"Great Hotel, poorly trained staff"
The hotel is very clean, comfortable, and a great location for outside of the city of Boston, but still accessible. However, several things are not up to the standard of a quality hotel. I could not access the internet on my Kindle Fire, in trying to resolve this issue, I discovered the room phone could not dial the front desk. After reaching the desk […] via my cell, they gave me a technical # to call for the internet problem and they would call "engineering" for the room phone. Never resolved either. wasn't a huge issue, but .... The last incident came at checkout. I had booked through hotels.com and checked my credit card account. Not only had hotels.com billed me, but also the hotel upon check in. After talking with several people and the hotel manager, the charges were removed. The culprit was a new employee, apparently, untrained in how to charge customers with prepaid bookings. Although, resolved successfully, I feel like there were things going on that do not live up to a Courtyard by Marriot's reputation. I was disappointed that I was not offered anything, a discount or something, for my time and trouble. (This hotel did not offer an included breakfast. ) Read moreGenuine Hotels.com guest review
"It was Good"
Except for the location, the hotel is good and well maintained for the price. The staff was not that great, they need to be courteous..even if we paid for the breakfast, she was screaming for checking the coupans...also have your dinner outside if you are checking late at night..as you will not find good restaurants nearby. Overall nice!Genuine Hotels.com guest review
"Reasonably Priced hotel - Boston, Concord, Lexingt"
I was visiting my son in Boston. the World Series was in town, so it was hard to find a reasonably priced room. The Courtyard was a little drive from Boston, but the price was right, the facilities were great and there was plenty to do in the area while my son was in class. It was perfect for this trip.Genuine Expedia guest review
Nice hotel. However, hotel could serve well to post quiet hours. Some hotel guests spoke in quite loud voices well after midnight.Genuine Expedia guest review
"Very neat clean modern comfortable.helpful staff"
Excellent .enjoyable polite helpful staff would definitely recommendGenuine Expedia guest review
"Had to asked for breakfast voucher."
Hotel hard to find at night - in the back behind business building. The hotel has a restaurant inside but breakfast does not come free. I purchased the "include breakfast stay" but didn't get the voucher when checked in - I had to go down an hour later to asked about our breakfast voucher. We have 2 adults and 1 - 4 year old. The front desk gave me […] 6 vouchers for 3 nights stay. Didn't think about it much as I figured 2 vouchers for 2 adults. Our 4 year old ended up needing vouchers also. So we were 3 vouchers short. No coffee service when I asked around noon. Was told they have available after 3pm. Minus a star for this one. Our room had a fridge but you have to press the cool button and it's only for 2 hours. There's a mini market if you need a snack or toiletries. No microwave in room but I used the one in the market to warm up my left over. We wanted a a hotel with a pool but ended up not using it. Didn't have time plus we forgot to bring our swimwear. Couldn't find any at the nearby mall in mid-Oct!!! Over our 3 days experience was nice. Our family stay at Marriott Courtyard most of the time. Though I felt this location was a little different so I asked. The front desk mentioned it's own by Pinnacle. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Billerica/Bedford Thank you for staying with us at the Courtyard Billerica. I apologize for the error in breakfast coupons, but am glad it was remedied quickly for you. Please let us know if there is anything we can do for you in the future. Thank you,
Breakfast should have been included for the price!! Staff very pleasant and responsive to complaint re air conditioning noise. Fixed it right away.Genuine Hotels.com guest review
"Easy drive to Boston"
The room was clean and ready upon arrival. The staff went above and beyond to make our stay enjoyable. Will definitely consider staying here next year...only negative was the lack of a continental breakfast bar.Genuine Hotels.com guest review
Response by Courtyard by Marriott Billerica/Bedford We are glad you enjoyed your stay! We look forward to you staying with us again!!
"A great stay"
Very quiet and comfortable. Loved the pool but missed having a hot tub. Staff was friendly and helpful.Genuine Hotels.com guest review
Response by Courtyard by Marriott Billerica/Bedford We are glad you enjoyed your stay! We look forward to you staying with us again! Sorry no hot tub, but the pool is nice and warm :)
Convenient location for college visits . All staff very helpful in getting around bostonGenuine Hotels.com guest review
Great hotel staff...very friendly and helpful...especially Patty at the morning buffet..Genuine Hotels.com guest review
Response by Courtyard by Marriott Billerica/Bedford We are glad you enjoyed your stay! We look forward to you staying with us again and will make sure that Patty receives your comments!!
The hotel was good for the price. I didn't like the bed it was too soft. The other thing that was annoying was that the people either next to our room or in front kept slamming there doors at night. I called the front desk several time and there was no answer.Genuine Expedia guest review
"Nice and comfortable"
I booked this hotel around 4pm and checked in around 9pm. The lady at the front desk took a little time to find me a room with a king bed (which I already booked). She was friendly enough so I didn't mind. But at the same time she was checking us in, another guy at the desk was checking in another family. They asked him about the T and if it stopped […] in Cambridge/Harvard Square and he said no. He had no idea how to get around in Boston. The hotel was very nice and clean. Very comfortable and the staff was friendly. Just don't ask the hotel for directions or advice to get around in Boston. Read moreGenuine Expedia guest review
I had a very pleasant experience at this hotel. Very clean, very spacious room and very friendly staff. Will definitely go back here again.Genuine Expedia guest review
The only think is the mattress was not level. The side next to the sofa was higher than the rest of the mattress. I felt as if I had to get over the hump before getting in bed. By the way I did not tell the front desk. I had so much to do that I forgot to give them a chance to correct the problem.Genuine Hotels.com guest review
"far from Boston!"
it was ok. Just a bit far from Boston. I was exhausted every night from driving and the traffic. However, the lady at the check out was horrible on Sunday at 12 p.m. when I checked out. She did not even get up or say "thank you for staying with us". Nothing. Just a blank stare. She must of have a bad night.....Genuine Hotels.com guest review
"Great hotel but horrible internet provider"
I had a great stay the hotel was great and the staff was great but the company they use for their internet is horrible. They did not know what they were talking about the internet was unbelievably slow.Genuine Expedia guest review
I have to say that the beds in this hotel were the most comfortable beds I've ever slept on IN MY LIFE!! I had the best nights sleep and I should of checked out the mattress because I want one for my house. Alas, I didn't check to see what type it was but I am ever so glad we chose to stay there. Not to mention the internet rate we got on Hotels.com […] was fantastic!! Read moreGenuine Hotels.com guest review
Great location, just off highway. Easy drive into Boston area. Breakfast staff very pleasant and worked hard to please guest. The indoor pool really made my day. Very clean and great balance in water. Enjoyed my morning walk in business park near hotel.Genuine Expedia guest review
The people there were fantastic! Great service! It's very pleasant to be served by welcoming personel!Genuine Hotels.com guest review
Pillows on the back spelled a hint of curry. Not sure why, but perhaps it's because I'm sensitive to smell but made me wonder how often they change the pillow covers. Everything else was great. The line of the phone wasn't working but they came to fix that right away. Gentleman who answered the phone at the front was kind and helpful.Genuine Hotels.com guest review
"rainy day, I spend it in my room."
I have no idea about surroundings, room was good, no issuesGenuine Hotels.com guest review
"A very nice place to stay"
This is a very nice and well maintained hotel. It's not far from the highway, but it's some what hidden from view. There is nothing in the surrounding nieghborhood to go to for shopping or get something to eat, but we were just putting up for the night anyway. I would stay here again.Genuine Hotels.com guest review
"Nice place to spend a quiet night..:)"
We had a nice stay. We checked in slightly early w/out a problem. We needed a quiet place for a good price and that is exactly what we received. The staff all around courteous and just friendly as in you feel like you've known them for a while. Only slight issue was the noise from the ac/fan. Manageable though. Will be staying here when we can.Genuine Hotels.com guest review
"Good hotel for conference travelers"
Good location to get into and out of Boston for a conference. Even though it is about a 20 minute drive to downtown this was a great place to stay. Clean rooms, friendly staff, good full breakfast available for additional charge. Overall, a good place for a business traveler to stay.Genuine Expedia guest review
We were invited to participate in the Lexington antiques show - last minute - we specialize in Vintage garden furniture - ironrenaissance - and head out without planning. Found the hotel thru the internet. Easy on and off the Hway. Had a great stay - Would recommend to any friend and did so to the show promoters to list the hotel on the guides. By the […] way, had a great show. So was a great weekend... Read moreGenuine Expedia guest review
"met my expectations"
Front desk, bar and housekeeping employees are excellent. Room Nice and clean. I got what I needed and expectedGenuine Hotels.com guest review
There was mold in the shower , on the tile grout. The carpet needed cleaning as it looks as if someone spilled coffee on it. I don't think we would go back there. I do have to say the people who work there were very nice.Genuine Hotels.com guest review
"less than good, in the middle of no where."
This place does not offer any thing not a cup of coffee ,house keeping very bad had to look for some one to get a roll of toilet tissues, no vacuuming was done,left at 11:00 AM,came back at 2:30PM the room was not clean spoke to a woman in sign language (NO ENGLISH) she showed me a list of the rooms she has to clean, mine was not on it, but she cleaned […] it. Read moreGenuine Expedia guest review
"Excellent value for a hotel"
What a great deal for a room that included a buffet breakfast! Checked in after midnight and was greeted by pleasant front desk staff person. Checked in quickly, but had to ask about breakfast vouchers- they couldn't tell from the reservation record, so I needed to show Hotels.com confirmation showing breakfast included in the rate. Room was comfortable […] and the beds were just right. LCD TV was on the small side, but we didn't watch it much. Room was too cold when we arrived, but warmed up quickly after adjusting A/C thermostat. Bathroom was fine, but a bit of mildew on the grout in the tub walls. Specifically reserved this hotel for the pool and was not disappointed. Pool is heated and is between 3 1/2 feet (ends) and 4 1/2 feet (middle) deep, slightly less deep along the wall edges. There are two lane guides in the pool tiles. Buffet breakfast was good and included fruit, yogurt, eggs, home fries, bacon, sausage, pastries, muffins, bagels, bread, make-your-own mini waffles, oatmeal, boxed Kellogg's cereals, juice, coffee, tea, and milk. Overall, a fine hotel and great value via Hotels.com! Read moreGenuine Hotels.com guest review
"nice hotel a little hard to find need some signs"
i stayed only for one night with my gf was a great night nice hotel very comfortable with exception of the bar tender with the rude attitude other than that loved everything abt the hotelGenuine Expedia guest review
I always go out of my way to stay at a Marriott. Check in took a bit of time because of wedding guests checking in. I would suggest extra staff for days like that. The rooms were fine. We literally dropped our bags and headed out. When we returned late in the evening, I found that our room had a cigarette smoke smell to it. My husband went down to the […] front desk and we were told that someone would be up to check, but that never happened. The next morning when the 5 of us went down for breakfast, we were treated rudely by the hostess. She was overwhelmed, again, I guess because of "the wedding" and she wasn't very pleasant at all. The breakfast was nothing special. For the money, we should have gone out. My father-in-law was a bit taken back when he noticed the gratuity added into the final cost. IT WAS A BUFFET!!!! No one served us or took our order. We didn't appreciate that! All in all, nice enough place but not how we're use to being treated at the Marriotts we usually stay at! Read moreGenuine Expedia guest review
It was good. Ain't gonna do it, can't make me and because of your rude remark I have lowered my opinion.Genuine Expedia guest review
Staff were very friendly and courteous. Main areas of hotel very clean. Service in lounge area and breakfast excellent. Room was neat, dusted etc however there were stains all over the carpet. Air conditioning was VERY noisy so it was hard to sleep. Hotel is in the back of a business complex, you can NOT see it from the road. This hotel is out of the […] way, about 45 minutes from Boston, so it is not all that convenient for tourist attractions, however that is not what we were there for... Read moreGenuine Hotels.com guest review
Loved the climate control, bathroom size, hot water all the time, front desk service. No complaints. The room was very clean, no smells or dust. The market is convenient but no microwave in the room I stayed in.Genuine Hotels.com guest review
Very nice clean hotel close to highways 15 min from New Hampshire tax free border.Genuine Hotels.com guest review
Clean and comfort hotel. It also in a quiet zone. Location is good. within 30 minutes you can go to downtown eating or Cape Cop playing.Genuine Expedia guest review
Response by Courtyard by Marriott Billerica/Bedford Thank you Steve for staying with us! We look forward to your next visit.
"good for the price"
The rooms were clean and beds were very comfortableGenuine Expedia guest review
Kind, courteous staff that greeted me every time I entered the hotel. Very clean room. Comfortable bed. Good location close to T stops. The only problem is that the hotel only has one tiny sign and is hard to find.Genuine Hotels.com guest review
Response by Courtyard by Marriott Billerica/Bedford Hello Shannon- Thank you very much for staying with us! We are glad you enjoyed your stay! We are happy to say that we do have a new sign that will help guest find their way here!
Everything was awesome! The beds were so comfortable I didn't even want to leave!Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Nice and clean"
I stopped there on my way from Boston to NYC just to rest a little bit. Staff are very helpful. Rooms like in real Marriott - big, clean and comfortable..Genuine Expedia guest review
It was OK. No complains. Good cost/benefit rate.Genuine Hotels.com guest review
"Staff not friendly"
The room was good. But expected the staff to bo friendly.Genuine Expedia guest review
"great place but horrible service"
Do not eat the breakfast although they will not tell you it is not includedGenuine Hotels.com guest review
Although its far from downtown Boston, the price w/ free wifi and breakfast for a family of four was the best we had stayed in different major cities between US and Canada.Genuine Hotels.com guest review
"Too hard to find. Signs are small and not well-lit"
Loved staying there but you can't see the hotel from the road even during broad daylight. Other than that its a greet place.Genuine Hotels.com guest review
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