Just what we need for a short overnight stay. Clean room, excellent customer service and close to what we needed. We have stayed here before and will stay again.Genuine Hotels.com guest review
"very good location"
it was good , i just saty in the hotel to take a shower and sleep , all day out.Genuine Hotels.com guest review
"Staff needs additional training...."
We arrived in the middle of the night and checked into a room on the 4th floor that was already occupied. After several trips upstairs to "retry" the room key, being confronted by the woman that we had woken up in the room, waiting 15 minutes for the clerk to return to the front desk we finally were put in another room. The first day we didn't get maid […] service because no one knew we were there and the pool was closed for the majority of the day. The second day, the hot tub had a hose running into it and was colder than the pool. We gave up on swimming to go back and watch some TV. About a half hour into the show the TV shut off. The front desk clerk attempted to to fix the TV, said there was nothing he could do and offered for us to move to another room or go without TV. We opted for no TV. That night, at 4 am the fire alarm went off. Understanding that these things happen, it would have been nice if someone from the motel would have come out and told us what was going on. Instead, we had to stand in the parking lot in the middle of the night until the firetruck pulled away leaving us to assume it was safe to go back inside. The next morning, when we went to have the continental breakfast and hour before it was over, there was nothing left because the maids were in front of us filling plastic bags with bagels, danishes, yogurt and fruit.. The motel was older, but fairly clean. Unfortunately, the staff wasn't very professional and poorly trained. Read moreGenuine Hotels.com guest review
Hotel located fairly close to the freeway. Pool was nice and warm. Hot tub just a little too hot. Overall good experience, comfy beds and pillows. There was a smell of cigarett on our floor (2nd floor) which was a non- smoking floor.Genuine Hotels.com guest review
1st time staying here, would definitely stay again. Great location near restaurants and shopping. Friendly staff, breakfast provided.Genuine Hotels.com guest review
The outside of the hotel was nice, but the inside was a mess. The garbage were over flowing. The carpets were filthy. The building was hot, A/C broken? One elevator for entire building that was so busy and the wait was so long we constantly had to take the stairs. The hotel was dirty. Our shower had dirty foot prints in it and the curtain had makeup […] on it. Most of the staff were nice. The breakfast was alright.Won't ever stay in a Baymont again. Price was too high for the dirty accommodations. Read moreGenuine Hotels.com guest review
Towel rack in bathroom had towels on it. Removed towel and found towel rack was bent, so I didn't use it.Genuine Hotels.com guest review
"We like it here"
This is the second year we've stayed at the Baymont for our annual summer trip to SLC. We've been very happy with the hotel, and the location is great! We especially like being within walking distance to a handful of restaraunts, and it's slick and easy to jump on the 215 and get to anywhere in the valley in just minutes. Our room was kept clean the […] whole week and everything was in good repair. My kids loved the pool, and it was also clean and comfortable. Read moreGenuine Hotels.com guest review
For the price it was doable I didn't like that the place smelled like an old astray when you first walk in but room was clean and quiet and I loved that we could just walk to applebee's or ihop or ChilisGenuine Hotels.com guest review
The staff were very nice, it is in walking distance to several nice resturants! The breakfast was great!Genuine Hotels.com guest review
"average at best"
Have to stay there for work, a couple of times a year. Each season you can see the wear and tear on the place. It works, but certainly nothing to write home about.Genuine Hotels.com guest review
The only option happened to be a smoking room and it was disgusting. Maybe the non smoking rooms were cleaner, I wouldn't know. Either way all the rooms should be clean whether a person smokes or not. Also, the pool and spa was dirty. I don't usually complain about rooms, but ICK!!Genuine Expedia guest review
"not staying here again"
The first room we were given, the security lock was broken off. The halls rugs were well past their prime, although the pool was clean, it was in need of reconditioning. The breakfast was very basic. I'll pay a bit more for an upgraded hotel next time, not staying here again.Genuine Hotels.com guest review
"Clean, solid hotel"
Baymont isn't fancy, but the rooms are clean and updated, good breakfast area in the morning, people are friendly, safe area.Genuine Hotels.com guest review
Nice room but during the night my car was vandalized when someone painted my door and window.Genuine Hotels.com guest review
"It is a very nice hotel."
It is clean and comfortable and it's location is perfect as it's close to a major freeway artery and the downtown area.Genuine Expedia guest review
"It was a nice clean hotel"
The hotel was nice the staff was friendly it was clean. I think they could use a extra toaster in the breakfast area . They only had oneGenuine Expedia guest review
"good hotel, good staff"
This is a decent hotel for the money. It is located very close to a major family style restaurant, so you can walk over there and get a great breakfast.Genuine Hotels.com guest review
The hotel was close by restaurants, but that was the only convenience. The room was dirty, the walls were dirty. The hotel lobby reeked of smoke. Their breakfast buffet was minimal and was put away earlier than what they advertised so my daughter was unable to get breakfast before her games. Vagrants were hanging out inside the building while it was […] raining. The person running the hotel office was unfriendly. Read moreGenuine Expedia guest review
Response by Baymont Salt Lake City - West Valley I want to take this opportunity to apologize for the poor service you received during your stay at the Baymont Inn West Valley. Your experience with our property was not the quality of service that we have promised to provide to our guests. There is no excuse that our staff did not fulfill that promise in your case. Please accept our apologies.
"good place to stay"
It was a very comfortable roomGenuine Hotels.com guest review
The receptionist started our stay off beautifully. She was kind, polite and funny. The indoor pool and hot tub are well kept and relaxing. Rooms and hotel are quiet. Location is great. There are restaurants and shopping all around you. And the view of the mountains Iis just magnificant.Genuine Expedia guest review
"last time im staying there"
the staff act like it a pain in the butt to help you. one day there was no coffee or waffle mix i waited for 30 min no helpGenuine Expedia guest review
There were very noisy guests staying on my floor and in the room above (vibrating bed?) for the first 2 nights. The walls seemed thin and I was able to everyone walking around. The staff was very helpful and nice, and the bed was comfortable. I would stay again, with ear plugs!Genuine Expedia guest review
Everything was fine. Some hallways need refreshing but for the price, absolutely no complaints.great breakfast choicesGenuine Hotels.com guest review
"Great Location to Maverik Center"
The Hotel isn't horrible for the price. The rooms have some stains on the carpet. The breakfast isn't much. It is good for someone that is just needing a room for the night. There are good restaurants within walking distance. Some other locations it is close to is the Hale Center, Wiseguys comedy club. The area it's self is safe and not far from the […] interstates. Read moreGenuine Hotels.com guest review
The maid service was not very good, on our second day the towels were taken out of the room but not replaced, toilet paper was not replaced, trash was not taken out, the beds were not made and room was not vacuumed.Genuine Expedia guest review
"You could hear everything going on outside"
First of all make sure you park in front of the hotel as close as possible to the front doors because they only have one security camera (at least that's what we were told) after having my window on my pickup smashed in and had the contents of my truck stolen only later to hear from a waitress in a nearby resturaunt that it has happened several times […] lately. Second of all it was so noisy in my room I could hear everything going in around us out in the hallway and surrounding rooms. There are several other hotels in the area none if which have valet or secure parking lots so don't leave anything in your vehicle you don't want anymore. Read moreGenuine Expedia guest review
The room was fine for a tonight stay in SLC for business.Genuine Hotels.com guest review
We enjoyed our stay except that there were no towels in the room, and the lighting was a bit darker. The T.V had no channel names and only about 20 channels. The hot tub felt like a warm bath. We were very disappointed with this. Stay could have been better but overall it wasn't bad. Really close to good food and great theater!Genuine Hotels.com guest review
"Close to my place of doing business"
Rooms were clean and ample. Breakfast was as good as anywhere else. Will surely stay there again.Genuine Hotels.com guest review
"Sure has changed."
I stayed in this hotel,3 years ago.Then it was very nice, now when I return, things were not the same, hotel was run down missed.matched furniture and wall paper, my bed had a sink hole right in the middle.When I told the night clerk, he said thats all they had when I use a third party to book my room.Genuine Hotels.com guest review
"Bed was clean and comfortable. That's it."
It was pretty run down. I did not want to walk barefoot in my room. Coffee machine leaked. No facial tissue or lotion.Genuine Expedia guest review
The room was a bit small. We felt crowded. Mom, dad & teen son in a double room. Beds were not that soft. But it was central in location and reasonable price. Staff was nice.Genuine Expedia guest review
"One night stay"
Great experience except for all the smokers right in front of the entrances, smelled up the hallway and they left butts on the ground.Genuine Expedia guest review
"Good location for events at Maverick Center."
We stayed at this hotel for Utah State wrestling. It was a great location for walking to everything we needed. The staff was friendly and the room was clean. The only problem was the floor we stayed on smelt like smoke. Our room was non-smoking and didn't smell like smoke but by the time we got to our room we smelled like smoke.Genuine Expedia guest review
"Nice room and location"
This was a nice hotel. It is in a good location with lots of places to eat nearby, too. The only complaint is that the hot tub was broken and freezing cold. Otherwise all was good. I would definitely stay there again.Genuine Expedia guest review
The location of the hotel was definitely what I was looking for. It was close enough to the airport and closer to Park City. The jacuzzi could've been a little bit cleaner. The bottom had loose gravel and dirt. The breakfast was decent and did the spot in the mornings. Hotel definitely needs some new carpeting. Would stay here again due to location […] and how close it is to restaurants. Read moreGenuine Expedia guest review
"Very close to where our family lives"
Really like the location and the overall comfort and qualityGenuine Hotels.com guest review
I like the property in general for price and accessibility. Removing the computer/printer in lobby puts business travelers in a bind. Great blend of eating options close by is nice.Genuine Hotels.com guest review
"Okay for short stays."
When I originally booked, there was going to be two of us staying in the room for a 8 days. Fortunately, the other person could not make it. The room did not have enough dresser, shelving, or hanger space for a weeks worth of clothing for two people on a ski vacation. I checked to see if the hotel had any larger rooms for the future and I was told, […] except for either a King or two Queen size beds all the rooms were the same. For one person I would recommend it but, for two people for more than a couple days I would not. Read moreGenuine Hotels.com guest review
"Right next to Cracker Barrel and other restaurants"
Pleasant staff, clean room. If you are looking for a free breakfast, this is the only thing that can be improved upon, but the hotel is 100 yards from Cracker Barrel and other restaurants within walking distance.Genuine Expedia guest review
Room was clean but the heaters need to to be changed. Because I changed my room for the heater noise but the second room was the same way. The only sleep I got was because I had ear plugs.Genuine Hotels.com guest review
It was okGenuine Hotels.com guest review
"Ok for the price"
The room was clean and spacious but there was no microwave or fridge. The "gym" consisted of a bike, a treadmill, and a broken stair stepper. I was also informed that a homeless man had slept in the gym by climbing in through the window. An interesting stay.Genuine Expedia guest review
air conditioning/heater did not work very well and room got quite cold during the nightGenuine Expedia guest review
"Not a bad hotel. Not high end by any means"
Baymont Inn is next to The Maverik Center and the Hale Center. Good Restaurants within walking distance. The room was ok. It was hard to get the heater/ventilator to the right temp. The carpet was stained a little. The breakfast is pretty lack luster (but I don't expect a motel to have to feed you). We were there to sleep overnight. It was inexpensive […] and fairly quiet. Bed was soft for those that like that. But I hate 4-6 small pillows on a king size bed. Read moreGenuine Hotels.com guest review
"Ok for price"
Stayed 2 nights, there was huge party on floor above us. Called front desk to complain about noise at 1:45 am and at 3 am the party continued. Complained next morning and all they said was sorry! Also area of continental breakfast was not very clean. You get what you pay for! Walking distance to Maverick Center and restaurant.Genuine Hotels.com guest review
The hotel was very convenient and very well priced. The maid service was spotty. The hotel desk staff was excellent, breakfasts very nice, well maintained and would stay there again. The maid staff needs to improve -- that is my only complaint. Great location.Genuine Hotels.com guest review
"not exactly what was promised"
when I called for the reservations, I asked about refridgerator and micro in room, I was told that all the rooms came with them. Also the indoor pool was a big disappointment. I don't thing it had been cleaned for quite some time. But than again the pool was so cold it didn't really matter, no one could get in it anyway. The cleanliness of the room […] was not what I would have called very clean. I found an old apple by one of the beds, and the toilet had been missed during cleaning. I'm glad I brought sanitizing wipes with me. The beds were fairly comphy but they pillows were another matter, all lumpy. Overall not very impressed and disappointed. Read moreGenuine Hotels.com guest review
very satisfied with our stay... We picked this hotel based on its location; its close to every place we wanted to go on our trip :) We would definitely stay again & recommend it to othersGenuine Hotels.com guest review
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