"Nice and clean hotel"
This was a very nice clean hotel. The room was extremely nice and super clean. Bed was comfortable.Genuine Expedia guest review
Close to great restaurants and downtown.Genuine Hotels.com guest review
"Nice place to stay"
Overall, the Baymont is a nice place to stay.Genuine Expedia guest review
"Good Value; But TLC is needed"
Our room was comfortable, clean, and quiet. The breakfast was adequate. Location was ideal for our needs. But the hallway is showing signs that it needs some maintenance done. Wall coverings and carpets need replacement. But it is a good hotel other than this.Genuine Hotels.com guest review
Response by Baymont Salt Lake City - West Valley Thank you so much for taking the time to let us know how we are doing. We are aware that the property needs a face lift. We are glad to let you know that we have a full renovation scheduled for early next year. I hope you can come and experience the new rooms once the renovation is complete.
I felt that the stay was fine.... the room was not as clean as it could have been..... but the hotel was also booked solid.... lots of traffic around and lots of people - which is not your fault.... some of the workers were very helpful - some was grumpy or acted like they didn't want to be there.... I understand that but also I work with customer service […] and dealing with the public - and it is part of the job... I would say that most of the employees were professional and friendly - only a couple seemed to be unhappy or grumpy.... The employees need to be supportive of each other as well. and always try to help the customer... breakfast items were good....workers tried hard to keep up with the volume of people there... Sunday morning was much smoother than Saturday morning - but that is because most everyone left Saturday... Read moreGenuine Hotels.com guest review
Baymont is very convenient to the Maverick Center, which is where I had an event to attend. Lots of restaurants nearby. The lobby and hallways smell smoky which concerned me somewhat as I had requested a non-smoking room. The room didn't smell smoky which was nice. The rooms have older carpet and furnishings. The bathroom counter looked like it hadn't […] been cleaned as something had been spilled there and hadn't been wiped off. Breakfast was included however when I went down there were out of almost everything and no specific attendant for breakfast to restock. Ended up having a small dry orange. Read moreGenuine Hotels.com guest review
Response by Baymont Salt Lake City - West Valley Thank you for taking the time to let us know about your concerns with our property. We sincerely apologize for the substandard condition of your room. As for the smokey lobby, we would like to let you know that we have a full renovation scheduled for early 2014 which will also make this Baymont Inn a smoke free property. My hope is that you will allow us another opportunity to serve you.
Very comfortable rooms and atmosphere. affordable prices as wellGenuine Hotels.com guest review
The staff was great! There was a misunderstanding by me during my reservation and they corrected it without hesitation. The location was super for us since we were in Salt Lake to pick up my daughter's Sweet 16 gift (puppy from breeder) and to see her friends perform their concert which was around the corner.Genuine Hotels.com guest review
AlLL staff were very friendly and helpfull with me and my newborn baby. They exceeded my expectations in all area's. Would use and highly recommend their facility to all. Restaurants surrounded the hotel , so no need for car/ taxi services. FIVE STARS ***** A BIG THANK YOUGenuine Hotels.com guest review
The room was a bit worn, the toilet was loose and made us nervous everytime it was used. The room wasn't cleaned very well, we found used shampoo and conditioner bottles still in the shower. We would stay again after a concert but not as a get away destination. I wouldn't pay over $60 for the room.Genuine Hotels.com guest review
It was a nice hotel to stay at for the price and breakfast. Was amazing.Genuine Hotels.com guest review
greatGenuine Expedia guest review
close to eventGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"A let down"
Was not expecting too much from this hotel. My dad and I were staying in SLC for a couple of nights while driving cross country. We only ask for a few things- cleanliness and decent coffee with breakfast. This place was... barely adequate. If we paid full price I would have been more annoyed. The house cleaners didn't clean our shower prior to arrival. […] There was hair in the tub and half used shampoos/conditioners still there. The next day they only made one of our beds. Breakfast coffee was terrible. The hot water in the morning was luke warm which does not make for good oatmeal. The front desk staff was very nice. The location of the hotel was fine. Not much else to say. Just a place to sleep for the night. Read moreGenuine Expedia guest review
"Great place and conveniently close. I recommend."
The hot tub was dank and so was the giant comfy bed. They also had cartoons. I recommend this place to anyone that loves a nice get a way from real life and to anyone that loves hot tubs and cartoonsGenuine Expedia guest review
This hotel was very uncomfortable. My wife and I were afraid to take off our shoes. We just kept waiting to see a roach crawl across the room (luckily we did not see any).Genuine Hotels.com guest review
"Nice location but amenities could use maintenance."
We booked three nights. The first night the room we had smelled of stale tobacco smoke, had a broken toilet and was very noisy with the pool vent fan right outside the window. We asked for a different room. The second room was much better. The pool was cold with open windows that let the rain in besides the cold water. The hot tub was closed. The location […] was great with lots of nice places to eat. Read moreGenuine Expedia guest review
"do not stay here!"
Not cleanly at all. Very gross. I will never stay at this hotel again.Genuine Hotels.com guest review
"great hotel and price"
Was close to where we needed to go and the shuttle was great to have.Genuine Expedia guest review
This hotel deserves a 5 out 5 for a number of reasons. I hadn't slept all night and they let me stay with my two dogs (25 pound mud and 50 pound alaskan malamute). The room temperature was great and ac stayed at the temperature I put it on. My husband and I slept very comfortably in a double bed and that says a lot since at home I sleep with him in […] a king size temperpedic bed. The internet connection was fast and did not require password so I was able to use without any problems immediately and last the tv selection channels were satisfactory. Most importantly prices were fair and there was a cracker barrel right next door!!! :). Read moreGenuine Expedia guest review
"Convenient location for after a concert at Usana"
Room was pretty dirty. Carpet and walls hadn't been cleaned in a long time. But beds were really comfy. A/c worked well. Staff were all very nice.Genuine Expedia guest review
"Gets the job done"
We stayed here for a family wedding. It was a typical sized room. They did have a decent breakfast and an indoor pool. The rooms showed some wear and tear but for being a pet friendly hotel I couldn't really tell which is a plus because I've serious allergies. It got the job done and was worth the price.Genuine Hotels.com guest review
"Home base for me in Salt Lake City"
So friendly and welcoming! If only other hotel staff in the wide world could be like this. The desk clerk greeted me by name everyday. Excellent location for me (1 bus to the Oval, 1 train to downtown). Quiet neighborhood, great access to restaurants and shopping (5-10 min. walk). Consistently clean. Good wireless Internet. Perfect breakfast for me, […] and fine quality. If there was too much breakfast offered, that may seem like a perk to you, but it would not be good for me. I used the fitness room, and I'm thankful to have a place like that to do my stretching, instead of in my room. Got to try the pool next time. And for all that, the price was right! Read moreGenuine Hotels.com guest review
"Just an average stay"
It was fine for the most part. There were a couple of glitches we asked for a wake up on Sunday Morning but got it on Monday instead. We wanted a wake up call on Sunday because we needed to be somewhere we were late. when we got the wake up call on Monday it was our last day there and we didn't need to be anywhere early we wanted to sleep in. The housekeeping […] could have been done better the bathroom wasn't cleaned like it should of been. Read moreGenuine Hotels.com guest review
"Good for the money"
Nothing special but clean and front desk folks are always pleasant and competentGenuine Expedia guest review
This is directed to a lot of the guest who stayed here. We checked out of the hotel at about 9:30am and when we walked out to our car the parking lot was a dump. "People" just threw threir trash onto the pavement instead of walking 20-30 feet to put it in a trashcan.Genuine Hotels.com guest review
"Close enough to airpot"
We arrived late. Check in was fast. Beds were very comfortable!Genuine Hotels.com guest review
"Excellent Accomidations next to the Maveril Center"
This was our 3rd stay at the Baymount in West Valley City and we would stay there every time we are in the area. Great price, great everything. King bed was super comfortable. We slept better than our bed at home! Breakfast is always good with waffles, muffins, toast, bagles, assorted cereal, yogurt, fruit, juice, and coffee. The staff is always nice […] and friendly. Read moreGenuine Expedia guest review
"Conveniently located off freeway"
Friendly staff, accommodated my room preference request. Walking distance to restaurants (Applebees, Cracker Barrel, IHOP)Genuine Hotels.com guest review
"The nastiest hotel's I ever seen"
Stains everywhere, in the carpet, on the ceiling, on the walls just everywhere. Definitely, trashy hotel, halls smell of cigarettes and rooms do to even non-smoking room which I unfortunately stayed in. Some rooms are smoking for those who smoke but I won't recommend it. Wish I had seen the hotel before confirming it on Expedia. DO NOT STAY HERE, please […] this building should be condemned and area is none too good either. Do you self a favor and stay for a little more over in Holladay its greatly more upscale and price isn't that much more. I was so repulsed I didn't even want to soil my phone by having pics of the vileness I endured. Yuck Read moreGenuine Expedia guest review
"good i willcome back next time im in town thanks;)"
it was to fast all work no fun lol it was a nice place to stayGenuine Expedia guest review
"Close to all we needed."
We attended an event at the Maverick Center. There were plenty of restaurants, bars, and attractions in addition to the concert. Very pleased with the whole experience.Genuine Hotels.com guest review
"Great location, needs updating."
This hotel has seen better days. It has not been updated in appearance lately and so it appears not to be as clean as it should.Genuine Expedia guest review
"Located near restaurants & other hotels"
Had read other reviews r.e. rooms not cleaned. Our room was perfectly cleaned & we were allowed to check in early too. Bed was comfortable, nice flat screen larger tv. Only issue we saw was the hallways going to your room reeked of cigarette smoke, yet we had a non smoking room (which did not smell of smoke.) It appears the smokers prefer to smoke in […] the halls rather than go outside. I would suggest turning the entire property into non smoking & police it. Other than that it was a pleasant 1 night stay with several restaurants within walking distance. Read moreGenuine Expedia guest review
"good just made another reservation at this hotel"
the pool was nice and all the staff was really nice i got in really late and the girl on duty was so happyGenuine Expedia guest review
"Solid hotel for the price"
We chose this hotel because we could have our dog with us. We also got a room at the Embassy Suites down the road and it was much nicer for the same price.Genuine Hotels.com guest review
"West Valley Trip"
Reasonable price and close to interstate for easy access. Lots of restaurants nearby, Walking distance to Maverick Center.Genuine Hotels.com guest review
"Dont stay here"
The hotel was dirty dirty dirty. We never ate the free breakfast, the area around it was dirty.The walls had stuff dried on it. The carpets were way beyond dirty. The floors were sticky and dirty. This was the condition every day during our stay.Genuine Hotels.com guest review
"Very rude front desk attendant."
My confirmation indicated that check i time is 2:00 PM. - also, the hotel website listed check in time as. 2:00 PM . When I arrived at 2:30 . The front desk clerk was extremely rude. And told me to come back because there were no rooms available. And she said that check in was not u til. 3:00 . When I explained that my Expedia confirmation listed 2:00. […] PM. She said that it was not her problem. And that it is incorrect. . So i came back at 3:05. And she rolled her eyes at me. And. Gave a heavy sigh. Was extremely rude . And. She did not speak a word to me. But. Rather. Just. Turned arou d. And walked away. So i went back out to my car to make a call to corporate. And I saw her walk out and get in to a waiting car. And. Drive away. So i went back. To the front desk, and the gentleman apologized for her. And tried to explain to me that she has been in a foul mood all day, And. Had been treating customers like that all day. He. Immediately. Got my room key to me. And. Said that yes of course there were plenty of rooms available for me right away. ??. The breakfast was terrible, Very limited choices. And the toaster didnt work, The. Milk. Was. Warm. The pool was ice cold, The hot tub. Was broken.. Hallways. We're dirtly The room was adequate, Seemed clean enough. . Although it was very basic. Nothing more than a motel 6 . Very minimum. I guess it is a good thing the price was low. Afterall you get what you pay 4 Read moreGenuine Expedia guest review
"Was a nice stay."
We don't stay in hotels a lot so the kids thought that it was great. It enjoyed it but it could have been a little cleaner. There was a guy that was working on his motorcycle outside our window and he had his music up so loud that the windows and walls were vibrating and we were on the second floor. Other people must have complained about it because […] within a matter of 5-10 minutes the hotel people took care of the situation. Read moreGenuine Expedia guest review
"nice, safe place"
I stayed here for about 10 days and had no problems. Felt very safe and the front desk people were great. I arrived earlier than expected and had no problem getting in early. I didn't take advantage of the continental breakfast or anything like that, so I can't help you there. But, I would stay again.Genuine Hotels.com guest review
"Good hotel with a view of the surrounding mountain"
Pleasant stay Good locale Hotel stay are clueless about the events & attractions in the cityGenuine Expedia guest review
"OK for the price"
The hotel was modern but very well used. Staff was not so great, one clerk decided the way to talk to you was to yell from the back office. Another clerk was a total jerk he would give you wrong info then ignore you. However the manager was very courteous and knowledgeable. Don't expect a lot from the breakfast only breads and sometimes yogurt. All […] in all it was a 55.00 room. Read moreGenuine Hotels.com guest review
"Baymont Inn Salt Lake"
Comfortable hotel, quiet, easy to find and room was easy to access. We would definitely stay there again.Genuine Expedia guest review
"Close to all the stores we needed ."
Had great stay. good breakfast.Genuine Hotels.com guest review
"More than a 2 star!"
Classified as a 2 star, but it feels like more. Stayed 3 nights and enjoyed every moment with my family. Paul at the front counter was awesome....friendly staff, good breakfast.Genuine Expedia guest review
"Great for the money."
This hotel is clean but needs some updating. The staff is friendly, however not overly helpful. For the price it was tolerable. Being in walking distance to restarunts was a plus as well.Genuine Hotels.com guest review
"Good area to all venues."
We appreciated the hotel clerk...Forgot his name...Really helpful and courteous. I liked the fact you do not use any detergent that stinks and softener! The hotel room carpet could use some cleaning...As I walked barefoot in the room my feet got really dirty, so just a thought to think about. Over all we would for sure stay again when we come to visit! […] Thank you! Read moreGenuine Hotels.com guest review
"great hotel for the price."
nice big rooms with great big beds, loved it and will be back.Genuine Hotels.com guest review
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