The receptionist started our stay off beautifully. She was kind, polite and funny. The indoor pool and hot tub are well kept and relaxing. Rooms and hotel are quiet. Location is great. There are restaurants and shopping all around you. And the view of the mountains Iis just magnificant.Genuine Expedia guest review
"last time im staying there"
the staff act like it a pain in the butt to help you. one day there was no coffee or waffle mix i waited for 30 min no helpGenuine Expedia guest review
There were very noisy guests staying on my floor and in the room above (vibrating bed?) for the first 2 nights. The walls seemed thin and I was able to everyone walking around. The staff was very helpful and nice, and the bed was comfortable. I would stay again, with ear plugs!Genuine Expedia guest review
Everything was fine. Some hallways need refreshing but for the price, absolutely no complaints.great breakfast choicesGenuine Hotels.com guest review
"Great Location to Maverik Center"
The Hotel isn't horrible for the price. The rooms have some stains on the carpet. The breakfast isn't much. It is good for someone that is just needing a room for the night. There are good restaurants within walking distance. Some other locations it is close to is the Hale Center, Wiseguys comedy club. The area it's self is safe and not far from the […] interstates. Read moreGenuine Hotels.com guest review
The maid service was not very good, on our second day the towels were taken out of the room but not replaced, toilet paper was not replaced, trash was not taken out, the beds were not made and room was not vacuumed.Genuine Expedia guest review
"You could hear everything going on outside"
First of all make sure you park in front of the hotel as close as possible to the front doors because they only have one security camera (at least that's what we were told) after having my window on my pickup smashed in and had the contents of my truck stolen only later to hear from a waitress in a nearby resturaunt that it has happened several times […] lately. Second of all it was so noisy in my room I could hear everything going in around us out in the hallway and surrounding rooms. There are several other hotels in the area none if which have valet or secure parking lots so don't leave anything in your vehicle you don't want anymore. Read moreGenuine Expedia guest review
The room was fine for a tonight stay in SLC for business.Genuine Hotels.com guest review
We enjoyed our stay except that there were no towels in the room, and the lighting was a bit darker. The T.V had no channel names and only about 20 channels. The hot tub felt like a warm bath. We were very disappointed with this. Stay could have been better but overall it wasn't bad. Really close to good food and great theater!Genuine Hotels.com guest review
"Close to my place of doing business"
Rooms were clean and ample. Breakfast was as good as anywhere else. Will surely stay there again.Genuine Hotels.com guest review
"Sure has changed."
I stayed in this hotel,3 years ago.Then it was very nice, now when I return, things were not the same, hotel was run down missed.matched furniture and wall paper, my bed had a sink hole right in the middle.When I told the night clerk, he said thats all they had when I use a third party to book my room.Genuine Hotels.com guest review
"Bed was clean and comfortable. That's it."
It was pretty run down. I did not want to walk barefoot in my room. Coffee machine leaked. No facial tissue or lotion.Genuine Expedia guest review
The room was a bit small. We felt crowded. Mom, dad & teen son in a double room. Beds were not that soft. But it was central in location and reasonable price. Staff was nice.Genuine Expedia guest review
"One night stay"
Great experience except for all the smokers right in front of the entrances, smelled up the hallway and they left butts on the ground.Genuine Expedia guest review
"Good location for events at Maverick Center."
We stayed at this hotel for Utah State wrestling. It was a great location for walking to everything we needed. The staff was friendly and the room was clean. The only problem was the floor we stayed on smelt like smoke. Our room was non-smoking and didn't smell like smoke but by the time we got to our room we smelled like smoke.Genuine Expedia guest review
"Nice room and location"
This was a nice hotel. It is in a good location with lots of places to eat nearby, too. The only complaint is that the hot tub was broken and freezing cold. Otherwise all was good. I would definitely stay there again.Genuine Expedia guest review
The location of the hotel was definitely what I was looking for. It was close enough to the airport and closer to Park City. The jacuzzi could've been a little bit cleaner. The bottom had loose gravel and dirt. The breakfast was decent and did the spot in the mornings. Hotel definitely needs some new carpeting. Would stay here again due to location […] and how close it is to restaurants. Read moreGenuine Expedia guest review
"Very close to where our family lives"
Really like the location and the overall comfort and qualityGenuine Hotels.com guest review
I like the property in general for price and accessibility. Removing the computer/printer in lobby puts business travelers in a bind. Great blend of eating options close by is nice.Genuine Hotels.com guest review
"Okay for short stays."
When I originally booked, there was going to be two of us staying in the room for a 8 days. Fortunately, the other person could not make it. The room did not have enough dresser, shelving, or hanger space for a weeks worth of clothing for two people on a ski vacation. I checked to see if the hotel had any larger rooms for the future and I was told, […] except for either a King or two Queen size beds all the rooms were the same. For one person I would recommend it but, for two people for more than a couple days I would not. Read moreGenuine Hotels.com guest review
"Right next to Cracker Barrel and other restaurants"
Pleasant staff, clean room. If you are looking for a free breakfast, this is the only thing that can be improved upon, but the hotel is 100 yards from Cracker Barrel and other restaurants within walking distance.Genuine Expedia guest review
Room was clean but the heaters need to to be changed. Because I changed my room for the heater noise but the second room was the same way. The only sleep I got was because I had ear plugs.Genuine Hotels.com guest review
It was okGenuine Hotels.com guest review
"Ok for the price"
The room was clean and spacious but there was no microwave or fridge. The "gym" consisted of a bike, a treadmill, and a broken stair stepper. I was also informed that a homeless man had slept in the gym by climbing in through the window. An interesting stay.Genuine Expedia guest review
air conditioning/heater did not work very well and room got quite cold during the nightGenuine Expedia guest review
"Not a bad hotel. Not high end by any means"
Baymont Inn is next to The Maverik Center and the Hale Center. Good Restaurants within walking distance. The room was ok. It was hard to get the heater/ventilator to the right temp. The carpet was stained a little. The breakfast is pretty lack luster (but I don't expect a motel to have to feed you). We were there to sleep overnight. It was inexpensive […] and fairly quiet. Bed was soft for those that like that. But I hate 4-6 small pillows on a king size bed. Read moreGenuine Hotels.com guest review
"Ok for price"
Stayed 2 nights, there was huge party on floor above us. Called front desk to complain about noise at 1:45 am and at 3 am the party continued. Complained next morning and all they said was sorry! Also area of continental breakfast was not very clean. You get what you pay for! Walking distance to Maverick Center and restaurant.Genuine Hotels.com guest review
The hotel was very convenient and very well priced. The maid service was spotty. The hotel desk staff was excellent, breakfasts very nice, well maintained and would stay there again. The maid staff needs to improve -- that is my only complaint. Great location.Genuine Hotels.com guest review
"not exactly what was promised"
when I called for the reservations, I asked about refridgerator and micro in room, I was told that all the rooms came with them. Also the indoor pool was a big disappointment. I don't thing it had been cleaned for quite some time. But than again the pool was so cold it didn't really matter, no one could get in it anyway. The cleanliness of the room […] was not what I would have called very clean. I found an old apple by one of the beds, and the toilet had been missed during cleaning. I'm glad I brought sanitizing wipes with me. The beds were fairly comphy but they pillows were another matter, all lumpy. Overall not very impressed and disappointed. Read moreGenuine Hotels.com guest review
very satisfied with our stay... We picked this hotel based on its location; its close to every place we wanted to go on our trip :) We would definitely stay again & recommend it to othersGenuine Hotels.com guest review
The overall stay was adequate for why i needed to hotel room.Genuine Hotels.com guest review
"Way to "COOL" for comfort"
Sad to say I was not impressed with this hotel. We booked the hotel because the pictures depicted an awesome indoor swimming pool and a pool when traveling with kids is an important element. However, the pool room and water temp of the pool was like participating in the "polar bear plunge" in Alaska in January! I have to say that the beds were at least […] very comfortable but I will not be re-booking at this hotel. Read moreGenuine Hotels.com guest review
"Great hotel - great price!"
Had to attend a funeral. Got a great price for three nights. Close to everything we needed.Genuine Hotels.com guest review
"Nice and clean hotel"
This was a very nice clean hotel. The room was extremely nice and super clean. Bed was comfortable.Genuine Expedia guest review
Close to great restaurants and downtown.Genuine Hotels.com guest review
"Nice place to stay"
Overall, the Baymont is a nice place to stay.Genuine Expedia guest review
"Good Value; But TLC is needed"
Our room was comfortable, clean, and quiet. The breakfast was adequate. Location was ideal for our needs. But the hallway is showing signs that it needs some maintenance done. Wall coverings and carpets need replacement. But it is a good hotel other than this.Genuine Hotels.com guest review
Response by Baymont Salt Lake City - West Valley Thank you so much for taking the time to let us know how we are doing. We are aware that the property needs a face lift. We are glad to let you know that we have a full renovation scheduled for early next year. I hope you can come and experience the new rooms once the renovation is complete.
I felt that the stay was fine.... the room was not as clean as it could have been..... but the hotel was also booked solid.... lots of traffic around and lots of people - which is not your fault.... some of the workers were very helpful - some was grumpy or acted like they didn't want to be there.... I understand that but also I work with customer service […] and dealing with the public - and it is part of the job... I would say that most of the employees were professional and friendly - only a couple seemed to be unhappy or grumpy.... The employees need to be supportive of each other as well. and always try to help the customer... breakfast items were good....workers tried hard to keep up with the volume of people there... Sunday morning was much smoother than Saturday morning - but that is because most everyone left Saturday... Read moreGenuine Hotels.com guest review
Baymont is very convenient to the Maverick Center, which is where I had an event to attend. Lots of restaurants nearby. The lobby and hallways smell smoky which concerned me somewhat as I had requested a non-smoking room. The room didn't smell smoky which was nice. The rooms have older carpet and furnishings. The bathroom counter looked like it hadn't […] been cleaned as something had been spilled there and hadn't been wiped off. Breakfast was included however when I went down there were out of almost everything and no specific attendant for breakfast to restock. Ended up having a small dry orange. Read moreGenuine Hotels.com guest review
Response by Baymont Salt Lake City - West Valley Thank you for taking the time to let us know about your concerns with our property. We sincerely apologize for the substandard condition of your room. As for the smokey lobby, we would like to let you know that we have a full renovation scheduled for early 2014 which will also make this Baymont Inn a smoke free property. My hope is that you will allow us another opportunity to serve you.
Very comfortable rooms and atmosphere. affordable prices as wellGenuine Hotels.com guest review
The staff was great! There was a misunderstanding by me during my reservation and they corrected it without hesitation. The location was super for us since we were in Salt Lake to pick up my daughter's Sweet 16 gift (puppy from breeder) and to see her friends perform their concert which was around the corner.Genuine Hotels.com guest review
AlLL staff were very friendly and helpfull with me and my newborn baby. They exceeded my expectations in all area's. Would use and highly recommend their facility to all. Restaurants surrounded the hotel , so no need for car/ taxi services. FIVE STARS ***** A BIG THANK YOUGenuine Hotels.com guest review
The room was a bit worn, the toilet was loose and made us nervous everytime it was used. The room wasn't cleaned very well, we found used shampoo and conditioner bottles still in the shower. We would stay again after a concert but not as a get away destination. I wouldn't pay over $60 for the room.Genuine Hotels.com guest review
It was a nice hotel to stay at for the price and breakfast. Was amazing.Genuine Hotels.com guest review
greatGenuine Expedia guest review
close to eventGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"A let down"
Was not expecting too much from this hotel. My dad and I were staying in SLC for a couple of nights while driving cross country. We only ask for a few things- cleanliness and decent coffee with breakfast. This place was... barely adequate. If we paid full price I would have been more annoyed. The house cleaners didn't clean our shower prior to arrival. […] There was hair in the tub and half used shampoos/conditioners still there. The next day they only made one of our beds. Breakfast coffee was terrible. The hot water in the morning was luke warm which does not make for good oatmeal. The front desk staff was very nice. The location of the hotel was fine. Not much else to say. Just a place to sleep for the night. Read moreGenuine Expedia guest review
"Great place and conveniently close. I recommend."
The hot tub was dank and so was the giant comfy bed. They also had cartoons. I recommend this place to anyone that loves a nice get a way from real life and to anyone that loves hot tubs and cartoonsGenuine Expedia guest review
This hotel was very uncomfortable. My wife and I were afraid to take off our shoes. We just kept waiting to see a roach crawl across the room (luckily we did not see any).Genuine Hotels.com guest review
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