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This hotel in the North Dallas Park Central Business District is 2 miles from Galleria Mall and "Restaurant Row" and 11 miles from the John F. Kennedy Memorial. Downtown Dallas is 12 miles away.
The boutique-style Best Western Plus Dallas Hotel and Conference Center offers Garden Cafe, which serves American fare for breakfast, lunch, and dinner. A hot buffet breakfast is complimentary daily. Guests have access to a seasonal outdoor pool and a fitness room. Other complimentary amenities include parking, newspapers, and wireless Internet access.
Contemporary guestrooms provide oversized desks, complimentary wireless Internet access, and voice mail. TVs offer pay movies and video games. Conveniences include coffeemakers, refrigerators, microwaves, and hair dryers.
"Not worth the money"
The hotel was much older than the pictures online portrayed Room very small, hallways smelled moldy, and room service trays With dirty dishes in hall by the elevator the whole time we stayed,(the same ones) At the pool no towels so we used our room towels ask front desk for more There was none so had to reuse them for our showers Not my idea of a nice […] stay. I had better luck at motel 6 Read moreGenuine Expedia guest review
Great Place to stay. freeway is under construction and is hard to get around.Genuine Expedia guest review
"Excellent value, clean, friendly!"
This hotel is comfortable, clean, and very modern. The staff is amazingly friendly, and the FREE continental breakfast (eggs, sausage, biscuits and gravy, oatmeal, fruit, cereal, waffles) was delicious (prepared well and good quality) and all you can eat!Genuine Hotels.com guest review
"Worse stay ever never again"
Me n my wife stayed here for the fourh of july weekend we had a terrible experience. The staff barely could speak english, we had to trade rooms because ours wasnt even clean when we checked in. On top of that all the pictures we seen online had to be pics of when ir first opened cause it looked and felt nothing like the hotel our daughter booked for […] us. We had a terrible experience and even checked out a day early thats how bad it was. Read moreGenuine Hotels.com guest review
"Easy access to Medical Corridor"
I like the freedom of having a late check-in, the breakfast is great!Genuine Expedia guest review
"OK Hotel, conveniently located and easy to find."
A smile from the Front Desk Man goes a long way. When we told him there was no towels in the gym and he told us that someone already put some there. We went back in, there was no towel. When my husband was sick on the day of checking out, I asked if we could stay for a couple of hours longer until 2:00 p.m. to travel to the airport. The man told me […] the best he could do was just 1/2 hour. So my husband had to stay in the lobby instead. We feel the front desk at least should have made an exception for us for just 2 extra hours and was not going to impact negatively on the hotel. The lady in the breakfast lounge was not friendly, when we told them who should we see that there was no towels in the gym, her reply was "not my job". Staff attitudes need to be improved. Read moreGenuine Expedia guest review
Great Hotel! Also very cheap got a great deal... breakfest buffet was Awesome! Have no negative thing to say was a great stay nice and friendly cleann!! :) highly recommend plus right by a Mcd;)Genuine Hotels.com guest review
Good price but should have paid the 10 or 20 dollars more for much much nicer places close by. Got there at 8pm but still didn't have any clean kings. The room we got had hard beds with old mattresses. Place wad run down and not taken care of. The ONLY good thing I can say was the pseudo breakfast Buffett was better then most I've seen with a eggs sausage […] French toast and other things. Wasn't a good breakfast But much better then the normal continental type. It was free but they wanted like 8 dollars if you took any food out so no breakfast in bed for your spouse. They had to come to the dining room. Will not stay again no matter if they lowered the price even more. Pay the few bucks more and get a much better place. Read moreGenuine Hotels.com guest review
"Perfectly fine for an inexpensive one-night stay"
Best free hotel breakfast we've ever had! Room was clean and comfy. Pool area was kinda messy but suitable for us. Lots of good restaurants nearby. Front desk service was awesome at check in.Genuine Expedia guest review
"Comfy & Clean for $"
Renovations are turning out nice. Very comfy beds and sheets were super soft. Nice hot shower!Genuine Expedia guest review
My husband and I snuck away from the kids and had a very comfortabe geat a way. The bed was comfortable, the shower was awsome and the breakfast was..... SPECTACULAR.. The quality of service was good the rooms where clean it was a wonderful stayGenuine Hotels.com guest review
"close to shopping"
I booked 2 additional nights to stay after completing a week stay. Very comfortable hotel and nice staff with excellent priceGenuine Hotels.com guest review
"close in to city"
Staff were all very nice and helpful. Very clean room wth comfortable bed. Hotel was undergoing improvements. 635 under-construction hard to obtain access. Excellent price for the cleanliness and comforts of hotel.Genuine Hotels.com guest review
COULDN'T BE HAPPIER! I LOVED THE CONTINENTAL BREAKFAST!Genuine Hotels.com guest review
I enjoyed our stay there. I would recommend it it to others. AAA++++Genuine Hotels.com guest review
The staff was friendly and very helpful and willing to answer questions in a professional manner.Genuine Expedia guest review
"Great hotel, great rates!"
My husband and I spent 3 nights there last week. When we first arrived in our room the air conditioner would barely come on and the more we messed with it it just completely shut off. We called the front lobby and they immediately moved us to another room without hesitation. The second room worked okay but not great. We were comfortable. The next morning […] when I took a shower it was completely cold. I didn't have time to notify anyone as we had an appointment to be somewhere. So, we both took cold showers. I called the front lobby and I was told it would betaken care of and it was. I don't complain unless things are not taken care of. The first night we had dinner at the bar and the food was really good. I enjoyed my stay the 3 nights we were there. Read moreGenuine Expedia guest review
"Very Good-and Clean"
The room was Clean and comfy, breakfast was good and included in the price and customer serv was great located right off freeway. good place to stayGenuine Hotels.com guest review
changing the sheet on the bed each day and not just make the bed up nicelyGenuine Expedia guest review
I thought my say was great. It was only for the night since I was just passing through town. I rented a king size bed and loved it! Very comfortable for two people and the pillows were my favorite. Construction was going on in the hotel so it looks a little boring (ie. walls and floors were bare). Breakfast was alright. I was a little confused about […] the hostess stand. (There wasn't one but a woman was writing down room numbers for who was at the complimentary breakfast. Overall I was satisfied and the rate was in the middle of the road so no complaints there. Will probably go back! Read moreGenuine Hotels.com guest review
Very small room& old furnitures. Didn't liked it at all 2 stars the most.Genuine Expedia guest review
"A Happy Over-Night Stay"
I got a surprisingly affordable rate on this very good hotel.Genuine Expedia guest review
"Very friendly staff!"
Enjoy staying here all the time. I live outside of Dallas and anytime I am going to be in town late I stay here. The staff are always friendly and professional and the room is always clean.Genuine Hotels.com guest review
"Nice 4 A 3 star Hotel!"
Very nice hotel & room for the discounted price. I was disappointed in the breakfast buffet only because the bacon was an extra fee. Overall nice stay & food for a 3 star hotel.Genuine Expedia guest review
"Great value considering the area."
Great value considering the area is so close to Dallas.Genuine Hotels.com guest review
The A/C in the hallways on my floor was not functioning, and it was very hot and humid in the hallway. As I left in the morning, the smell of feces absolutely filled the hallways as housekeeping cleaned the floor. The pool area (which I only saw while eating breakfast) was FILTHY, and the service at the front desk was terrible. The front desk employee […] barely spoke english, and kept answering the phone while I tried to check in. I attempted to contact the manager about an emergency late check out, but he was completely useless. The one silver lining is that the breakfast is really, really good. Fresh fruit, french toast, and other tasty options. After the fact, I don't want to think about whether or not the kitchen was clean. Read moreGenuine Hotels.com guest review
I understand d about the construction going on and things moved around, but the elevators are not near anything. You have to walk and walk and walk to get to the elevators and then you get off on your floor and you have to walk and walk to get to your room. You get to your room and there is no A/C and then are told to wait while they find someone to […] come and check out the A/C. My grandson was so hot he had sweat pouring off of him and his face was red (mine too). I requested to be transferred to another room, which they did and the next morning I dropped something in the floor and got down to look for it and underneath the A/C were two used needles! Horrifying!! Read moreGenuine Hotels.com guest review
I have been visiting Dallas for 10 years. The Best Western Plus Park Central has been my home away from home for the last few years. Rooms are comfortable, clean and quiet.Genuine Expedia guest review
"Great All Around"
Nice & friendly staff, renovations were clean & effectively being done. Perfect location for restaurants & shopping! The complimentary breakfast was delightful!Genuine Hotels.com guest review
It was nice and quietGenuine Hotels.com guest review
"Great place to stay!"
Great place to stay, no complaints very helpful hotel staffGenuine Expedia guest review
newly remodeled great location. construction on the interstate but can access fairly quick.Genuine Expedia guest review
"Does the job"
My husband and I stayed here for three nighst. We didn't get to use the fitness area or pool but everything looked clean. The breakfast is the best part of this hotel. The rooms are small but have everything you need. House keeping and hotel staff are very polite and professional, front desk however, not so much. There's construction going on but its […] not a bother if your room is in a higher floor. Overall we had a pleasant stay. Read moreGenuine Expedia guest review
"good location, central place"
it was a good stay, I always like to stay here as it is close to my business.Genuine Hotels.com guest review
The exterior of the hotel and the lobby and halls seemed a little outdated and old, but for what we paid, the room was actually very nice.Genuine Hotels.com guest review
"Okay for the price paid"
The hotel was undergoing some construction in the lobby. The lady at the desk was always on the phone. I could hear people in their rooms while walking the hallway. Breakfast wasn't all that great, but the hotel was decent overall for the price I paid.Genuine Hotels.com guest review
love the place and the breakfast is great the africian staff is a bit rude but rest of place is nice.Genuine Hotels.com guest review
The room was not very clean. There was a loud humming in my room anytime air conditioners from surrounding rooms came on. Staff was friendly.Genuine Hotels.com guest review
Upon arrival the toilet did not flush. It took over 10 minutes to reach the front desk and over an hour for maintenance to show up. The first use after maintenance was there it still did not flush. Informed the front desk at 6:15am and as of 11:30 maintenance still had not come by. Called front desk again and maintenance did respond quickly and was […] able to fix it completely. Later that day tried to wash hand and there was no water. Called front desk to be informed a pipe had burst. Read moreGenuine Hotels.com guest review
Have stayed before and cleanliness of the hotel NEVER a problem except this time several rooms had dishes sitting outside their doors and looking at them you could tell they had been there a while. Otherwise nice hotel they are renovating, looked nice.Genuine Hotels.com guest review
"Not a great nights sleep"
The beds are stiff as a rock, woke up and I could barely move my neck in either direction. The location was descent, surrounded by restaurants and convenience stores. Overall it was ok but I probably wouldn't stay again.Genuine Expedia guest review
It was greatGenuine Hotels.com guest review
Was disappointed to find dust on tables & fixtures, refrigerator & microwave not plugged in. Bed was comfy & the room was blessedly quiet. Grace was wonderfully helpful.Genuine Hotels.com guest review
"GOOD but with caveats!"
Good price for the location- as long as you're booking online and paying $70-$80 per night. Small room but nice, big bed- with the "sheen" of a $100 - $120 room. However, the check-in staff- as nice as they were- seemed uninspired and a bit clueless. Breakfast is great and the morning staff is pleasant and attentive. Major design flaw- the elevators […] are on the opposite end of the hotel far from check-in/lobby. Read moreGenuine Expedia guest review
"10 miles from Baylor"
One stay, it was great. I was traveling alone and wanted somewhere to stay that was close to Baylor hospital, but safe and this place was perfect. Would stay againGenuine Expedia guest review
"Nice outside and Lobby- ROOM IS TERRIBLE!"
Walked into lobby to check in and the front desk person was on the phone and held up her hand to me. She did not smile. My room was dated, SMALL, dirty (stains on walls, bed skirt, hair on cover, food in AC unit), the bathroom did not have a vanity at all only a SINK! No room for even a tooth brush. I transferred rooms 3 times! All were exactly the […] same. It was TERRIBLE. Location great though. Read moreGenuine Hotels.com guest review
My only complaint about my stay was the quality of the mattress. These were the hardest mattress I have ever encountered in a hotel before. If the quality of the mattress are like this at all of your hotels this will probably be my last time staying at one. To me the quality of the mattress is the highest on my list and if I could have canceled my reservations […] upon entering and sitting on the bed I would have. I loved the location, the customer service, and even the renovations but my sleep was not great because of this. Read moreGenuine Hotels.com guest review
Great rate for very comfortable accomodations and located in an area with restaurants and shopping.Genuine Hotels.com guest review
At first I thought it was going to be a great hotel from the pics online and the mostly good reviews. It would have been nice to know about the extensive construction goin on IN and around the hotel 24/7. It was hard to even find the elevator!!! And apparently there is a restaurant somewhere that is connected to the hotel that served Mexican food but […] we found a Chinese buffet AT the hotel... And after our experience with the staff at best western, I'm sure we were treated much more hospitable at the Chinese restaurant. When we first arrived there were workers in hard hats everywhere but a front desk staff of 1.... We arrived at 430 on a Thursday... Not a holiday weekend either. It took about 45 min to get checked in... That's absurd.. The staff was not very friendly, and spoke condescendingly.... I was never allowed to speak with a manager Read moreGenuine Hotels.com guest review
the stay was good. but, got reservation a week or so ahead of time. after we got to town just happened to look around again for better deals. this hotel and many others were cheaper. we will wait to book from now on.Genuine Hotels.com guest review
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