The only bad thing I could say is they need a place to hang clothes and one more mirror for the room not just the bathroom. Overall it was very nice and clean!Genuine Expedia guest review
"CLOSE TO HIGHWAY BUT DISAPPOINTED"
THE ELEVATORS WERE WAY TO SMALL, ONLY TWO PEOPLE COULD FIT ON THEM AT A TIME. YOU CAN TELL THAT THE BUILDING IS VERY OLD AND THEY TRY TO PAINT IT TO COVER IT UP. THE ROOM WAS VERY SMALL AND NOT COZY AT ALL. OTHER OCCUPANTS WERE VERY LOUD AND THE WALLS ARE PAPER THIN THAT YOU CAN HEAR THROUGH THEM. MY OVERALL EXPERIENCE WAS NOT GOOD AND I WILL NOT BE […] STAYING HERE AGAIN. THE SPACE IS NOT WORTH IT AT ALL AND I WILL JUST HAVE TO PAY MORE FOR MORE SPACE. Read moreGenuine Expedia guest review
I am not a picky person. However, I had to request to move hotels. Bed was very uncomfortable. Could not sleep.Genuine Hotels.com guest review
"Pretty okay for fifty bucks"
The good: It's cheap. Complimentary breakfast I never took advantage. Clean rooms. Comfortable bed. Felt safe. The Bad: I couldn't get wifi working. The Ugly: It's under construction, hence fifty bucks. However, for the money it's pretty good. Again, if you want ZaZa, you have to fork out 300 bucks . . .Genuine Hotels.com guest review
"Enjoyed my stay!"
I have nothing but positive things to say about this hotel. The staff was friendly. The room was clean and comfy. The breakfast was delicious. The room service was great. Thanks for everything!Genuine Expedia guest review
"Was well worth the money"
Very friendly staff and good breakfast with large room. The hotel is under renovation so the overall quality of the hotel should increase when finished.Genuine Hotels.com guest review
"Hotel is in very poor condition."
The hotel is old and in very poor condition. It is supposedly remodeling, but we did not see any signs of this. The rooms currently have no closet of any kind. The upholstery was stained. The sink and shower water pressure was a trickle at best. Maintenance did fix both while we were there as it was impossible to shower. The breakfast was good, but […] that's all I can say about this hotel. Read moreGenuine Hotels.com guest review
"Well worth it"
The room was a little small, but it was nice. I really don't have any complaint about the place. Will stay again if in town..Genuine Hotels.com guest review
"Good price for medical trip"
After reading reviews before making the reservation, I was actually expecting things to be worse due the renovation at the hotel. We were greeted by the most pleasant desk clerk, and got our room keys and checked out our room. The room was on the bottom floor which we prefer, as we were coming and going alot while there. The bed and pillows were comfortable, […] a little firmer mattress than I have at home, but adequate. The room and bathroom was clean, and the towels were very thick and soft which impressed me. My primary complaint was no closet as we had hanging clothes and coats due to cold rainy weather on the weekend. We hung out hanging clothes on the hook on the inside of the bathroom door....which wasn't the best for a leather coat, and clothes due to steam from the shower. The iron and ironing board are just leaned against the wall behind the door entrance. Someone from housekeeping knocked on our door within 15 minutes from getting settled into the room to make sure everything was okay and asked if we needed anything. Can't say I have visited a hotel before that did that. The breakfast the next morning was very good, and the eating area is pretty good size compared to most. All in all for the low price we paid, I totally feel the savings was worthwhile for slight inconvenience and we will stay there again in the future for upcoming medical trips to the Dallas IH 75 corridor. Read moreGenuine Hotels.com guest review
"Good Hotel. We were pleased."
It was a quick visit. Breakfast we good. We were just passing thru.Genuine Expedia guest review
HORRIBLE PLACE TO STAY!! WE WILL BE STAYING AT THE RAMADA FROM NOW ON. SUCH A DISAPPOINTMENT!!Genuine Hotels.com guest review
"Good value. Convenient."
Hotel is currently being renovated, and rooms are a bit small, but the location is great, Internet is free, and while we didn't have breakfast, it looked good.Genuine Expedia guest review
"Room given was on construction floor"
I think the company was trying to maximize profits while under renovation, and it was not pleasant. My wife and I were in Dallas for two formal events in one weekend, and booked a room for two nights. The first room we were given had absolutely no place for hanging clothes, at all. The closet space had been removed for remodeling, and the new fixtures […] had not come in yet. The type of drapery hangers wouldn't even permit hanging over a drapery rod, there was no rod. That is not too cool when you have long formal gowns and suits to hang up. When I went back to check-in, and told them we had to have a room with some place to hang our clothes, it took 2 hours, to get into the room across the hall, that still had a closet rod hanging. The water was shut off several times by plumbers working on the remodel, twice while we were trying to get ready to go to our events, and we woke up to no water the morning we were leaving. Apparently the management doesn't consider a functioning bathroom as a necessity in renting rooms. I hope this hotel is not a reflection of a changing business model for Best Western, but I won't stay at this hotel again. Read moreGenuine Hotels.com guest review
The hotel smells bad and has a real eerie feeling to itGenuine Hotels.com guest review
Everything was nice, we had a great time. Only thing is the a.c. worked when it wanted to.Genuine Hotels.com guest review
"cheap and convenient"
Room had a weird smell, hotel was updated in the lobby but that's about it. No place to hang up clothes. Overall ok. Cheap, and big beds.Genuine Hotels.com guest review
"Comfortable & Clean"
Pleasant stay. My room was clean and quiet, the breakfast was good and the bar was quaint and affordable. The exercise room was adequate for cardio (made for men, as the lightest weight was 10 lbs). Staff was friendly. Location is convenient - it's close to a bad neighborhood but insulated from it by the highway and surrounding commercial buildings. […] I will definitely stay again for business travel. Read moreGenuine Hotels.com guest review
It was a nice stay over night, Staff was amazing, and the Breakfast was stunning.Genuine Hotels.com guest review
Well, overall, this hotel was great. Two things make me little unhappy. One is the air conditioner did not work very well. Two is they told me there is no closet because we are the online reserved.Genuine Hotels.com guest review
"Dallas business trip."
Hotel is going thru renovation. Hotel has convenient location and may receive a better overall rating when finished. Pillows terrible. No hanging closet space. No bathroom counter space. Microwave/Refrigerator cabinet is too high and blocks site-line to TV.Genuine Hotels.com guest review
"where is the closet"
The rooms were great, breakfast was awesome, shower was hot and steamy. Only question is where do i hang my suits! There were no closets.Genuine Hotels.com guest review
Came to Dallas for a couple day get away the room was small but it was nice for me and 2 small children breakfast was hot and fresh and actually good I slept Ok real close to highway and downtown plenty of shopping and food and entertainment near by only complaint was parking but I think they was having a wedding reception downstairs overall okGenuine Expedia guest review
"good value for the money"
It was close to our destination. had a great, big breakfast included and we got an excellent price. Was clean, fairly recently remodeled. Needed hanging space for clothes - no racks or closets. no hooks on the bathroom door either. Small bath, but worked.Genuine Expedia guest review
"in the loop"
no problemsGenuine Hotels.com guest review
Over all nice room still undergoing renovations. The best full service hot breakfast for priceGenuine Hotels.com guest review
ROOMS HAD NO CLOSETSGenuine Hotels.com guest review
Nowhere to hang clothing, nowhere to set down a shaving kit, no tv listing, bed hard as wood.Genuine Hotels.com guest review
Hotel smelled dirty, smallest elevators ever, outside doors propped open, rooms decently clean, hotel not in very good condition, close to our destination (medical city), found a CONDOM in nightstand drawer!!!! Wow... I will definitely pay more to stay somewhere else.Genuine Hotels.com guest review
I'm not sure if it was because of the location or what, but the staff made me feel like a criminal. When I was checking in they told me not to use the towels to wash my face because my make up would stain the towel. I don't even where much make up. Then they had to check the room before I could check out. I didn't think that was a great way to handle […] their visitors. Read moreGenuine Hotels.com guest review
"Got the job done!"
I'm not sure if the affordable rate is due to the rooms not yet having armoires or wall hangings -- but I don't care. Everything else was great, and if the rates do climb once the rooms are fully stocked . . . I just might stay there again.Genuine Expedia guest review
"Get what you pay for"
Got a room for like $59 plus tax BC of the price, location and free breakfast buffet. They have notes that the property is under renovation but there was little evidence. Our room felt pretty dirty mostly the carpet. The bed was good though and AC was cold! :-) Breakfast buffet offered a lot but food was average. Overall an ok stay for the money but […] for $10 more, there may be nicer places. Read moreGenuine Expedia guest review
"get what you pay for"
Great staff but wasn't the cleanest.Genuine Hotels.com guest review
No closet to hang clothes, no sink top (only pedestal), only one small mirror total, not very clean, smelly room, sketchy parking lot /neighborhood, and... A BIG BUG CRAWLING ON THE BED!!!Genuine Expedia guest review
"Clean, Convenient and Cost-Effective"
Very convenient location. Great breakfast and you can't beat $2 drafts at the bar til 7. Internet is a little slow in the rooms but they said they were getting that fixed. Overall though a great stay.Genuine Hotels.com guest review
"A little disappointed"
When I checked in the lady at the desk seemed disinterested and like she wanted to just get rid of me. I had to ask her for directions to the elevators and which side of the hotel our room was on. We use this hotel chain allot and usually get a suite in another location in Dallas. This time was a one day trip and we wanted to be close to our appointment […] the next morning. We got a king room and it was small. No closet to hang clothes at all. We found a half empty food box under the bed, left by the previous renter. Breakfast was good had a good selection of foods. The woman in the breakfast room was very nice and personable. When I went to the desk to check out I had to wait while some one checked in and that's ok until another man walked up and he was somehow affiliated with the hotel he started playing with the girl at the desk and the couple checking in and how it was his birthday and she forgot, etc.. I won't use this location again. Read moreGenuine Expedia guest review
"Wasn't too bad"
They were going through a remodel so some the hot water was off all night, but was back on in the morning. The staff was wonderful. Very friendly. Dining was elegant and food was good but could have more variety. Overall it was a decent experienceGenuine Expedia guest review
We were pleasantly surprised at the friendly service, cleanliness of the rooms. It was very nice, with room service and a lovely breakfast included for a great price.Genuine Hotels.com guest review
The sixth floor was under renovation which made it a little unpleasant. I could not sleep for all the truck sounds and freeway sounds outside the room. Otherwise, the staff was excellent, the food was good.Genuine Hotels.com guest review
The staff made everything wonderful. I loved Ciera.Genuine Expedia guest review
"Nice for the weekend"
Right off the highway, easy to find and get to. Hot water didn't get very hot but it worked for a quick shower. Little bit of mold in the bathroom. Breakfast was great, staff was wonderful but parking was a pain. I'd stay here again for sure.Genuine Expedia guest review
"Great for the price."
I like the hotel for the most part. I've stayed here twice and both times the service was great. The room they serve breakfast in can be a bit crowded and they are doing some construction so some rooms didn't have closets and parking is a bit bad but overall it was worth it. Definitely would stay again.Genuine Hotels.com guest review
"typical inn, not hotel"
Very Small room, very small bathroom, nice breakfast, decent priceGenuine Expedia guest review
"cheap n good"
OK accommodations for the traveler price is good and like free breakfast.Genuine Expedia guest review
It was a nice hotel id stay there again. The staff was friendly the rooms were nice the breakfast was excellent. We stayed 2 nights.Genuine Hotels.com guest review
"Good deal for one night"
Great place to stay for a night. Hotel is recently renovated for most rooms, breakfast was included and included hot food. Convenient location made it easy to get in and out.Genuine Hotels.com guest review
All was great except that the morning of departure, housekeeping knocked on our door twice. The second time they kept shaking the door trying to get it open.Genuine Hotels.com guest review
"Booked a hotel close to Medical City Hospital"
I booked 5 different reservations for family stay near the hospital due to a relative surgery. It is undergoing remodeling and boxes were still in the hallway.Genuine Expedia guest review
Although the rooms were small, they were very clean. The breakfast was wonderful, as was the service. The only issue was the lack of counter space in the bathroom. This was the best value I have gotten in a long time.Genuine Hotels.com guest review
I was in room 347 first and found a used condom hanging in my refrigerator. They moved me to another room across the hall to a better room. I had to tell the housekeepers about the condom myself the next day, because it was still in there. No compensation for anything. The overall cleanliness was bad too for the entire hotel floors.Genuine Hotels.com guest review
Great price ConvenientGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )