"Resting is impossible"
We checked into this hotel for one night and will not visit this place again. As soon as you enter the hotel you will be welcomed with an unpleasant smell. Of course after a while you get used to it. Also poorly trained staff.Genuine Expedia guest review
It was okayGenuine Hotels.com guest review
It was OK, very convenient location.Genuine Hotels.com guest review
My room smelled musty- couldnt sleep well because of that. The shower drain didnt work. However breakfast was great-lots of choices.Genuine Expedia guest review
"nice hotel for the cost"
My wife and I stayed here because it was about $50 a night and we had to have a place to stay for 2 weeks. I liked the breakfast. It was good even though it was mostly the same stuff everyday but it was better than having to pay for breakfast. The selection of TV channels was good too. The area of Dallas that it's in isn't that nice of an area and a […] few times at night I felt threatened by panhandlers in the hotel parking lot. Read moreGenuine Hotels.com guest review
Hotel is newly remodeled and it is awesome inside. The staff is super nice and helpful.The surrounding neighborhood is a bit questionable. And you get a lot of noise off Interstate 635 that runs alongside the hotel.Genuine Hotels.com guest review
I only stayed one night as it was for a business trip. The hotel failed to say that the room does not have a closet. I mean I do think that is an important factor if you need to hang your clothes. I ended up hanging in it on the bathroom bar since I had no other options and the front desk did not have any other rooms apparently with a closet. I managed […] but I do feel it is important to let someone know these are the conditions before they book a room. Otherwise the room was clean and the dining staff were very helpful. The Morning staff at the front desk was also very helpful and nice. Would I stay here again sure I would but I know what questions to ask prior to booking. Read moreGenuine Hotels.com guest review
I was placed in a handicapped room, which was not the most favorable option. I had to hang my clothes from the shower rod in the bathroom since there was no clothes hanging area.Genuine Hotels.com guest review
"Comfortable but Renovations in Progress"
Comfortable but due to reno going on there was no place to hang clothes and there was dust covering the vehicles due to stone work in one side of the hotel. Breakfast was good but cold. Staff were great at checkin. Great location to access 75 and LBJ Frwy for business.Genuine Expedia guest review
"Relocated to DFW - perfect for overnight"
Even with the renovation, the property was just fine... contrary was prev guest noted & FREE wifi worked, and breakfast was delish!! I'd go again, if necessary, but just signed a lease!Genuine Hotels.com guest review
"have stayed here before and will stay again"
Woke up on Mon, 4/21/14, to construction in the very next room. Would have loved to have been notified either prior to booking or a check-in. It seemed like the entire 5th floor was a construction zone. The breakfast was very good, but would have loved to have had cheese for my eggs, walnuts for my oatmeal, and maybe a waffle maker. The bed was comfortable. […] The bathroom was average. It was small, but clean. The staff was always friendlIy, especially the chef . I have stayed at this Best Western Plus before and will stay again. Read moreGenuine Hotels.com guest review
"Better than expected"
My stay at the Best Western Plus was better than expected. I was reading prior reviews and had a low expectation but this hotel was nice! It was decently clean and it was in a decent neighborhood. The rate cant be beat and the staff was friendly and helpful. There was a space to hang clothes and the room was equipped with a flat screen, wifi, mini fridge, […] microwave, working AC unit, and a free breakfast buffet which are all things I look for. The only thing I didn't care for was that the room was dusty, I don't think the housekeepers dust because I found dust on lamp shades and the desk top. Also, there were 2 burnt out bulbs in 2 of the 3 lamps in the room and no overhead lighting. That would be the only negative! Very worth the price, I would recommend and even stay again! Read moreGenuine Hotels.com guest review
the room was clean , well maintained and comfortable.It was bigger than in many of the hotels that I stayed in.It is a conference center , so naturaly , it is a bigger hotel.The breakfast is the hotel was the best that any hotels in thier level offers (at least at the ones that I stayed in the last month).Also thanks to the agent of Hotels.com - I mistakenly […] booked a room for the wrong night , and he assisted me finding this hotel keeping the the same price . Read moreGenuine Hotels.com guest review
Room was nice, friendly staff and the breakfast was great!! Very tasty and good choices. Nice and hot with good flavor. Good value with a discount. Perfect for our stay.Genuine Hotels.com guest review
"Good stay considering the remodeling"
Stay was okay for the price, remodeling was a bit of a pain...power was out in the restroom. However the room was nice and clean, and the breakfast was great.Genuine Hotels.com guest review
"Good place to stay. Very good value"
The hotel is mid-renovation and once it is completed the facility will be excellent. Biggest issue is there are no closets in the rooms and the armoires they are putting in the rooms to replace closets have not be put in the rooms yet. Staff was very nice and helpful and the breakfasts were excellent. Very convenient locationGenuine Hotels.com guest review
"No closet, no "room" service, no housekeeping"
Checked into the hotel and thought all looked well, but once inside our room there was no closet. We checked the little pocket that the room keys were in and there was a tiny note saying the hotel was under construction and new wardrobes hadn't arrived yet, so no closets. Hotel personnel should have told us personally when checking in. Called for room […] service and the employee who answered said "hey look, I'm really busy ... can you come down and order and take your food up to your room." Huh - what's the point of "room" service, when I'm doing all the work. Housekeeping was hit or miss. It was a busy weekend at the hotel, but twice our room didn't make it to be cleaned. The people at the desk had us come to get new sheets and towels for our room, but the sheets didn't fit the bed. Our weekend in Dallas (outside of the hotel) was great and the bed was comfortable, but our hotel was lousy. Read moreGenuine Expedia guest review
Booked a room paid in advance on my honeymoon all we wanted was a nice room with a king size bed when we got in the room it was two small beds they said the we arrived late gave ours to someone elseGenuine Hotels.com guest review
"DO NOT STAT HERE! Where is Best Western Corp"
Arrival; employees out front smoking and laughing. Room; appeared to have been recently painted but black mold already pealing paint in bathroom curtains stained and dirty. Linens old and flimsy. Food service closed except in bar, food uncooked and salty, sent back, bar out of tea and premium liquor. Breakfast fruit was served in a tub that is used […] for dirty dishes. Be careful here, I don't think the kitchen has a clue .Elevator appeared not clean for weeks. CONSTRUCTION started next door room at 7p.m.??? Construction in bar also. The only positive thing was the bed. Read moreGenuine Expedia guest review
The only bad thing I could say is they need a place to hang clothes and one more mirror for the room not just the bathroom. Overall it was very nice and clean!Genuine Expedia guest review
"CLOSE TO HIGHWAY BUT DISAPPOINTED"
THE ELEVATORS WERE WAY TO SMALL, ONLY TWO PEOPLE COULD FIT ON THEM AT A TIME. YOU CAN TELL THAT THE BUILDING IS VERY OLD AND THEY TRY TO PAINT IT TO COVER IT UP. THE ROOM WAS VERY SMALL AND NOT COZY AT ALL. OTHER OCCUPANTS WERE VERY LOUD AND THE WALLS ARE PAPER THIN THAT YOU CAN HEAR THROUGH THEM. MY OVERALL EXPERIENCE WAS NOT GOOD AND I WILL NOT BE […] STAYING HERE AGAIN. THE SPACE IS NOT WORTH IT AT ALL AND I WILL JUST HAVE TO PAY MORE FOR MORE SPACE. Read moreGenuine Expedia guest review
I am not a picky person. However, I had to request to move hotels. Bed was very uncomfortable. Could not sleep.Genuine Hotels.com guest review
"Pretty okay for fifty bucks"
The good: It's cheap. Complimentary breakfast I never took advantage. Clean rooms. Comfortable bed. Felt safe. The Bad: I couldn't get wifi working. The Ugly: It's under construction, hence fifty bucks. However, for the money it's pretty good. Again, if you want ZaZa, you have to fork out 300 bucks . . .Genuine Hotels.com guest review
"Enjoyed my stay!"
I have nothing but positive things to say about this hotel. The staff was friendly. The room was clean and comfy. The breakfast was delicious. The room service was great. Thanks for everything!Genuine Expedia guest review
"Was well worth the money"
Very friendly staff and good breakfast with large room. The hotel is under renovation so the overall quality of the hotel should increase when finished.Genuine Hotels.com guest review
"Hotel is in very poor condition."
The hotel is old and in very poor condition. It is supposedly remodeling, but we did not see any signs of this. The rooms currently have no closet of any kind. The upholstery was stained. The sink and shower water pressure was a trickle at best. Maintenance did fix both while we were there as it was impossible to shower. The breakfast was good, but […] that's all I can say about this hotel. Read moreGenuine Hotels.com guest review
"Well worth it"
The room was a little small, but it was nice. I really don't have any complaint about the place. Will stay again if in town..Genuine Hotels.com guest review
"Good price for medical trip"
After reading reviews before making the reservation, I was actually expecting things to be worse due the renovation at the hotel. We were greeted by the most pleasant desk clerk, and got our room keys and checked out our room. The room was on the bottom floor which we prefer, as we were coming and going alot while there. The bed and pillows were comfortable, […] a little firmer mattress than I have at home, but adequate. The room and bathroom was clean, and the towels were very thick and soft which impressed me. My primary complaint was no closet as we had hanging clothes and coats due to cold rainy weather on the weekend. We hung out hanging clothes on the hook on the inside of the bathroom door....which wasn't the best for a leather coat, and clothes due to steam from the shower. The iron and ironing board are just leaned against the wall behind the door entrance. Someone from housekeeping knocked on our door within 15 minutes from getting settled into the room to make sure everything was okay and asked if we needed anything. Can't say I have visited a hotel before that did that. The breakfast the next morning was very good, and the eating area is pretty good size compared to most. All in all for the low price we paid, I totally feel the savings was worthwhile for slight inconvenience and we will stay there again in the future for upcoming medical trips to the Dallas IH 75 corridor. Read moreGenuine Hotels.com guest review
"Good Hotel. We were pleased."
It was a quick visit. Breakfast we good. We were just passing thru.Genuine Expedia guest review
HORRIBLE PLACE TO STAY!! WE WILL BE STAYING AT THE RAMADA FROM NOW ON. SUCH A DISAPPOINTMENT!!Genuine Hotels.com guest review
"Good value. Convenient."
Hotel is currently being renovated, and rooms are a bit small, but the location is great, Internet is free, and while we didn't have breakfast, it looked good.Genuine Expedia guest review
"Room given was on construction floor"
I think the company was trying to maximize profits while under renovation, and it was not pleasant. My wife and I were in Dallas for two formal events in one weekend, and booked a room for two nights. The first room we were given had absolutely no place for hanging clothes, at all. The closet space had been removed for remodeling, and the new fixtures […] had not come in yet. The type of drapery hangers wouldn't even permit hanging over a drapery rod, there was no rod. That is not too cool when you have long formal gowns and suits to hang up. When I went back to check-in, and told them we had to have a room with some place to hang our clothes, it took 2 hours, to get into the room across the hall, that still had a closet rod hanging. The water was shut off several times by plumbers working on the remodel, twice while we were trying to get ready to go to our events, and we woke up to no water the morning we were leaving. Apparently the management doesn't consider a functioning bathroom as a necessity in renting rooms. I hope this hotel is not a reflection of a changing business model for Best Western, but I won't stay at this hotel again. Read moreGenuine Hotels.com guest review
The hotel smells bad and has a real eerie feeling to itGenuine Hotels.com guest review
Everything was nice, we had a great time. Only thing is the a.c. worked when it wanted to.Genuine Hotels.com guest review
"cheap and convenient"
Room had a weird smell, hotel was updated in the lobby but that's about it. No place to hang up clothes. Overall ok. Cheap, and big beds.Genuine Hotels.com guest review
"Comfortable & Clean"
Pleasant stay. My room was clean and quiet, the breakfast was good and the bar was quaint and affordable. The exercise room was adequate for cardio (made for men, as the lightest weight was 10 lbs). Staff was friendly. Location is convenient - it's close to a bad neighborhood but insulated from it by the highway and surrounding commercial buildings. […] I will definitely stay again for business travel. Read moreGenuine Hotels.com guest review
It was a nice stay over night, Staff was amazing, and the Breakfast was stunning.Genuine Hotels.com guest review
Well, overall, this hotel was great. Two things make me little unhappy. One is the air conditioner did not work very well. Two is they told me there is no closet because we are the online reserved.Genuine Hotels.com guest review
"Dallas business trip."
Hotel is going thru renovation. Hotel has convenient location and may receive a better overall rating when finished. Pillows terrible. No hanging closet space. No bathroom counter space. Microwave/Refrigerator cabinet is too high and blocks site-line to TV.Genuine Hotels.com guest review
"where is the closet"
The rooms were great, breakfast was awesome, shower was hot and steamy. Only question is where do i hang my suits! There were no closets.Genuine Hotels.com guest review
Came to Dallas for a couple day get away the room was small but it was nice for me and 2 small children breakfast was hot and fresh and actually good I slept Ok real close to highway and downtown plenty of shopping and food and entertainment near by only complaint was parking but I think they was having a wedding reception downstairs overall okGenuine Expedia guest review
"good value for the money"
It was close to our destination. had a great, big breakfast included and we got an excellent price. Was clean, fairly recently remodeled. Needed hanging space for clothes - no racks or closets. no hooks on the bathroom door either. Small bath, but worked.Genuine Expedia guest review
"in the loop"
no problemsGenuine Hotels.com guest review
Over all nice room still undergoing renovations. The best full service hot breakfast for priceGenuine Hotels.com guest review
ROOMS HAD NO CLOSETSGenuine Hotels.com guest review
Nowhere to hang clothing, nowhere to set down a shaving kit, no tv listing, bed hard as wood.Genuine Hotels.com guest review
Hotel smelled dirty, smallest elevators ever, outside doors propped open, rooms decently clean, hotel not in very good condition, close to our destination (medical city), found a CONDOM in nightstand drawer!!!! Wow... I will definitely pay more to stay somewhere else.Genuine Hotels.com guest review
I'm not sure if it was because of the location or what, but the staff made me feel like a criminal. When I was checking in they told me not to use the towels to wash my face because my make up would stain the towel. I don't even where much make up. Then they had to check the room before I could check out. I didn't think that was a great way to handle […] their visitors. Read moreGenuine Hotels.com guest review
"Got the job done!"
I'm not sure if the affordable rate is due to the rooms not yet having armoires or wall hangings -- but I don't care. Everything else was great, and if the rates do climb once the rooms are fully stocked . . . I just might stay there again.Genuine Expedia guest review
"Get what you pay for"
Got a room for like $59 plus tax BC of the price, location and free breakfast buffet. They have notes that the property is under renovation but there was little evidence. Our room felt pretty dirty mostly the carpet. The bed was good though and AC was cold! :-) Breakfast buffet offered a lot but food was average. Overall an ok stay for the money but […] for $10 more, there may be nicer places. Read moreGenuine Expedia guest review
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